GROUPON Eliminates Workload Automation Downtime Immediately by Switching to Stonebranch - HubSpot
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CASE STUDY GROUPON Eliminates Workload Automation Downtime Immediately by Switching to Stonebranch www.stonebranch.com
Marco Caesar Data Warehouse Manager, GROUPON “Stonebranch makes workflows highly visual and easy to understand. The global leader of local commerce and With Universal Automation Center we are able to create merchant solutions replaces SOS Berlin with workflows 10 times faster, Stonebranch Universal Automation Center to and we can include everyone in the process. Coding or increase reliability and efficiency. scipt experience is no longer needed, a huge advantage for us.“ Background Challenges Results Groupon is a worldwide leader in local Ever since Groupon began operations commerce and merchant solutions. It in Germany, it had used open-source enables local businesses in more than software from SOS Berlin for job 500 markets to offer specially targeted scheduling. However, the solution had n 10 times faster deals to consumers in various categories. become unstable and was beginning to deployment, no training miss key deadlines. It failed at least once time needed The company has more than 10,000 every two weeks, sometimes as often as employees in 48 countries, and is serving three times a week. n 30 hours average annual more than 53 million active users and unplanned downtime more than 260 million global subscribers. Each time, an administrator had to spend eliminated to date 20 minutes finding and fixing the problem In Germany, Austria and Switzerland, before operations could re-start. In Groupon is one of the most successful addition, the IT team could not schedule n $11,000 in reduced e-commerce businesses. To support or run a task on a server unless SOS hardware costs German operations, Groupon runs at least Berlin was already installed on it. 10,000 jobs a day on servers in multiple n Significantly improved locations, with 2,000 defined tasks Therefore, Groupon wanted a solution resilience and ease of launched by 1,900 triggers. that could schedule and run tasks on a use remote system without having to install workload automation software first. © Copyright Stonebranch, Inc. 2020 www.stonebranch.com
Solution * Return on Automation (RoA): Groupon evaluated workload automation Stonebranch is a 64-bit solution, with the investment in automation and the right automation tool pays off in a solutions from major vendors such as greater processing bandwidth, whereas short time and returns many benefits. BMC and Automic, but chose Stonebranch SOS Berlin was 32-bit. Reliability and These include higher efficiency, faster Universal Automation Center (UAC) performance have therefore been processes, greater process reliability, because of its ease of use and reliability. transformed. higher data throughput, seamless integration, and higher production. Theoverall result is an increase in profits. “Stonebranch implementation was fast “In our prior environment, workload and smooth,” says Marco Caesar, a data automation system failures occurred about warehouse manager at Groupon. 90 times a year and took about 20 minutes to fix each time,” says Tibelius. “It took the experienced Stonebranch team Mikhail Tibelius only three days to deploy the solution, “Stonebranch has eliminated failures to Data Warehouse Manager, compared to 1 month for SOS Berlin. The date. That saves us more than 30 hours GROUPON solution is highly intuitive, and we did a year in unplanned downtime and staff not need training. With a 10 times faster remediation work.” “In our prior environment, deployment and less training than our prior workload automation system solution, we avoided significant costs.“ Key processes now execute as needed. failures occurred about 90 “Our performance is optimal,” Caesar times a year. Stonebranch has explains. “We have fraud detection Results: Return on processes that are time-sensitive, and as eliminated failures to date. That saves us 30 hours a year Automation* a public company, we have to gather and in unplanned downtime and exchange sensitive data in our month-end staff remediation work.“ Groupon now uses Stonebranch UAC to closing. We count on the resilience of UAC automate, integrate and manage workflows and its ability to execute modified reruns to from any web-enabled device. protect us against bottlenecks.” ABOUT “The Stonebranch interface makes Groupon was also very impressed with the STONEBRANCH workflows highly visual and easy to fast, professional support provided by the understand, so that they are much easier to Stonebranch team, Caesar adds. Both the create without having to use XML, as in our support and the solution have transformed Stonebranch builds prior solution,” says Caesar. Groupon for the better: “At our company, dynamic IT automation Stonebranch Universal Automation Center solutions that transform “We are able to create workflows 10 times has become essential and irreplaceable,” business IT environments faster now, and we can include everyone he says. from simple IT task in the process. Coding or scipt experience automation into is no longer needed, a huge advantage for sophisticated, real- us.“ time business service automation, helping In addition, says Mikhail Tibelius, Groupon organizations achieve the was able to save approx. $11,000 highest possible Return on hardware costs by switching to on Automation. Stonebranch, and now uses five fewer servers, due to the intelligent architecture Using Stonebranch’s of the solution. simple, modern and secure IT automation platform, enterprises can seamlessly orchestrate workloads and data across technology stacks and ecosystems. © Copyright Stonebranch, Inc. 2020 www.stonebranch.com
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