Ashford Governor Briefing: Area Education Officer Update - 6 October 2016 David Adams - Area Education Officer (South Kent)
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Ashford Governor Briefing:
Area Education Officer Update
6 October 2016
David Adams – Area Education Officer (South Kent)Progress in Implementing Proposals For September 2016 we delivered: • 30 Year R places in Ashford South – Repton Manor. • 30 Year R places in Willesborough IS. • Further Reception and Year 1 places at Wyvern School with formal agreement to expand by 80 places (from 190 to 270).
Forecasting Accuracy
Forecast Actual Difference %
Year R 1524 1501 23 1.5
Years R-6 10538 10476 62 0.6
Year 7 1336 1318 18 1.3
Years 7-11 6519 6466 53 0.8Targets Maintain between 5% and 7% surplus capacity in each District: Reception Year: Years R - 6 January 2016 8.2% January 2016 4.8% Across Kent ensure that 85% of parents secure their first preference primary school and 84% secure their first preference secondary school: 87% of primary parents and 81% of secondary parents secured their first preference school in Kent.
Birth Rates – Ashford, Kent, National
Ashford births
Housing • Ashford’s core strategy (2008) states the target of 20,000 new homes to be built in the Borough between 2001 and 2021. • Between 2001-02 and 2014-15 7,919 new homes were completed. However in 2015/16 a further 1,018 new homes were delivered. • The draft Local Plan proposes 12,200 new homes between 2016 – 2030, of which half are already planned for. It makes new site allocation for 3,900 new homes, with the residual coming forward as windfall sites.
2017/21 Draft Commissioning Plan • Year R cohorts entering schools remain larger than departing Year 6, but this changes from 2018-19 • Migration accounted for approximately 58% of the increase in the Primary school roll in 2015-16 • Although the birth numbers have dropped since 2012, 2015 saw a significant increase, exceeding the 2012 peak by 1FE. • Increased capacity has kept pace with demand, but some year groups remain very tight. • Secondary pressures begin in Year 7 in 2019-20 when demand is expected to exceed supply, and by 2022-23 there will be an deficit of places compared to total school rolls.
2017/21 Commissioning Plan
Planning by 2017-18 by 2018-19 2019–20 2020-21 to
Group 2022-23
Ashford South East 1FE expansion of
Finberry
Ashford South 1FE (of 2FE) at 1FE at
Chilmington Chilmington
Green Green
Willesborough 1 FE of 2FE in
Willesborough
Charing and 0.3FE expansion
Challock of Charing CEPS
by 2017-18 by 2018-19 by 2019-20 2020–21 to
2022-23
60 Year 7 2020-21 - 90 Year 7 places
Places 2021-22 - 60 Year 7 places
2022: - 4FE (of 8FE) school in Chilmington GreenManaging School Complaints • KCC’s model complaints policy for maintained schools has now been revised in the light of the DfE’s 2016 guidance • We have also added a guidance document to help schools manage the growing issue of parents and others raising complaints via social networking sites • Both available on KELSI: http://www.kelsi.org.uk/school-management/complaints
Managing School Complaints (2) • Training is available for Governors - Next course 8 March 2017 at Hadlow Manor – other dates may be available on request • Information and booking through CPD online: https://cpdgovernors.kentcpdonline.org.uk/cpd/default.asp
What does a complaints procedure
cover?
Complaint Procedure:
• A procedure to deal with all complaints relating to
their school and to any community facilities or
services that the school provides.
• Any person, including members of the general public,
may make a complaint about any provision of
facilities or services that a school provides, unless
separate statutory procedures apply (such as
exclusions or admissions). Schools must not limit
complaints to parents or carers of children that are
registered at the school.
(Source: DfE Best Practice Advice for School Complaints Procedures 2016 )
A Round EducationParental Complaints: Policies
• Complaints Policy/Procedure
Know it, test it, review it…
Time limits
Out of scope – disciplinary, grievances
Must/Will v Should/May
• Use Specific Policies for support:
Behaviour/Code of Conduct, Safeguarding, CP, SEN&D,
Esafety/Social Media, Health and Safety, Data
protection/confidentiality
• Serial/Persistent/Harassing complaints
complaint, not the complainantComplaints: Roles and Responsibilities • Headteacher • Governors – Training need?, ‘tainting’, sufficient Governors for a panel? • SoS/DfE – Compliance: Legislation and policy • Ofsted – L&M, safeguarding? • The Local Authority
Complaints: Investigations • In line with policy • Ensure complaint understood – agree lines of enquiry – define desired outcomes (in scope of policy) • Is independence required? Someone from safeguarding? • Supporting info – specific, substantiated, evidenced • Interviews – accompanied by friend, not professional • Report/Response – process, findings, outcome of each line of enquiry, actions/recommendations, next stage
Complaints: Guidance and Support • If you need advice /support the earlier you do this the better! • Seek advice from Lead Professionals such as the LADO, SEN team if appropriate. Further support is available from: • AEO, • SIA • Governor Support • SPS • Legal (£) • Diocese • Trust • Professional Association • Peer support • ‘Independent’ professionals
Complaints: Key Points
• Stick to policy (and the law!)
• Read DfE Best practice advice for school complaints procedures 2016
• Seek professional advice ASAP
• If you need to convene a governor panel appoint an experienced clerk.
• Agree Joint Governor Panels with another Governing Body
• Defend school and staff robustly, but…
Acknowledge any failures
Be open to changes or apologies
Maintain professionalism
• Be prepared for the time commitment
• Support staff
• Remember every process has an end!Social Media/Unreasonable Complaints
Social Media
• It may not be possible to remove comments unless they are malicious. Offensive comments can
be reported to FaceBook but they will not be removed instantly. Other Social Media websites will
have different systems to deal with offensive/malicious comments.
• Head off issues by adding a statement about Social Media use in the Home School Agreement.
• If comments are posted do not respond to them online. This can inflame a situation. Just gather
evidence- Screen Shots and prints outs dated and signed.
• Reassure staff involved. Explain how you will deal with a situation. What you can and cannot do.
• Try to keep a dialogue with parents. Try to meet to discuss the concerns raised. (model letter in
the policy)
• In cases where a criminal offence has been committed (a hate crime, harassment or threat of
violence) then police advice should be sought at an early stage. Please contact the AEO if you are
contacting the police.
• Take legal advice if all else fails.
Unreasonable complainants (Serial / Vexatious)
• The complaint is unreasonable not the complainant.
• If the HT or Chair of Governors is considering labelling a complaint as ‘unreasonable’ This should
be discussed with the complainant.
• If it continues limit the lines of communicationQ&A • Input from colleagues… • Questions?
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