Signatory Name: JB Hi-Fi Limited
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Signatory Name: JB Hi-Fi Limited The question numbers in this report refer to the numbers in the report template. Not all questions are displayed in this report. Status: Completed The content in this APC Annual Report is hereby endorsed by the Chief Executive Officer, or equivalent officer of the organisation. Yes 5. Industry sector (please select 1 only): Brand Owner / Wholesaler / Retailer Packaging Manufacturer Waste Management Other - Commercial Organisation Community Group Industry Association Government Raw Material Supplier Other: 6. Industry type (please select 1 only): Food & Beverage Pharmaceutical / Personal Care / Medical Hardware Homewares Communications / Electronics Clothing / Footwear / Fashion Chemicals / Agriculture Fuel Large Retailer Tobacco Shipping Company Airline Other: 7. Please indicate your organisation's reporting period: Financial Year: 1 July 2012 – 30 June 2013 Calendar Year: 1 January 2013 – 31 December 2013
Goal 1: Design KPI 1: % of signatories with documented policies and procedures for evaluating and procuring packaging using the SPGs or equivalent. 8. Does your company have documented policies and procedures for evaluating and procuring packaging using the SPGs or equivalent? Yes No Provide details of policies and procedures JB Hi-Fi has a Buy Recycled Policy which is adhered to by our Analysis, Planning & Treasury (APT) team which manage the procurement of office supplies. Application of this policy ensures that where financially viable and quality is maintained, a recycled product can be substituted. The APT team, in conjunction with the Risk Management team, also apply the Sustainable Packaging Guidelines (SPG) to all new and old packaging products. 9. Of the types of packaging existing at the beginning of the reporting period, what percentage had been reviewed using the Sustainable Packaging Guidelines (SPG) by the end of the reporting period? 100 % 10. Have any new types of packaging been introduced during the reporting period? Yes No 11. If yes, of the new types of packaging introduced during the reporting period, what percentage have been reviewed using the Sustainable Packaging Guidelines (SPG) by the end of the reporting % 12. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 1 Target: According to your Action Plan, what did you set Actual: What did you achieve? out to do? 1. Review and document the usage of shrink wrap in line SPG was applied to shrink wrap and opportunities to with Sustainable Packaging Guidelines reduce and eliminate were investigated. Shrink wrap is currently utilised for security purposes and therefore is used by all JB Hi-Fi stores. As technology advances on securing products there will be an opportunity for JB Hi-Fi to reduce shrink wrap usage in the future. 13. Describe any constraints or opportunities that affected performance under this KPI Opportunities have been identified as a result of applying the SPG to all JB Hi-Fi branded packaging. These include altering the range and plastic consistency of JB Hi-Fi bags. All options will be provided to APT for next suppliers tender process.
Goal 2: Recycling KPI 3: % signatories applying on-site recovery systems for used packaging. 14. Do you have on-site recovery systems for recycling used packaging? Yes at all facilities/ sites Yes at some, but not all facilities/ sites No 15. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 3 Target: According to your Action Plan, what did you set Actual: What did you achieve? out to do? 1. Trial and assessment of plastic recycling bins JB Hi-Fi During FY12 co-mingled bin trial, it was identified that stores there was an opportunity to recycle plastic signage used in stores. The signage is used to advertise sales and involves manually writing on the plastic which is either wall mounted or hung from the roof. It has been established that stores predominately reuse the plastic. The reuse option will be further encouraged and communicated during the FY13 reporting year. 2. Collect and recyle used JB Hi-Fi Gift Cards JB Hi-Fi Gift Cards once redeemed must be disposed of due to the inability to reload with more funds. It was identified that our customers will therefore generally leave them at point of sale once fully redeemed. A procedure for disposing of them in an environmentally friendly manner was required and a process has now been introduced. Gift cards that are left in store are now to be returned to JB Hi-Fi support office where they are collected and sent for recycling. During the FY13 period, as result of this new procedure over 150,000 cards were returned to our supplier for recycling, avoiding landfill. This process will now occur annually. 16. Describe any constraints or opportunities that affected performance under this KPI
KPI 4: Signatories implement formal policy of buying packaging made from recycled products. 17. Does your company have a formal policy of buying packaging made from recycled packaging? Yes No Provide details of policies and procedures (including names of policies/ procedures) Buy Recycled Policy applies to the purchase of all products and/or materials conducted for, or on behalf if JB Hi-Fi where they are deemed practicable and environmentally beneficial. 18. Is this policy actively used? Yes No 19. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 4 Target: According to your Action Plan, what did you set Actual: What did you achieve? out to do? 1. Review all packaging supply contracts in light of buy During this reporting year it was decided that this target recycled policy was very broad and should be split into; 1. Packaging of stock; and 2. Packaging for the transport of our stock purchases. JB Hi-Fi is a retailer and therefore has limited ability to influence packaging of our products sold in store. Such packaging is reliant upon our suppliers to review and implement recycled where possible. JB Hi-Fi has communicated our support of the Australian Packaging Covenant (the Covenant) and SPG; many of our suppliers have confirmed they are also working towards better options and are also signatories to the Covenant. JB Hi-Fi's packaging supplier (plastic bags) is a signatory to the Covenant and is constantly reviewing and communicating any improvement opportunities to JB Hi- Fi's current packaging. Where quality is maintained and it is financially viable the APT team will implement. During the current reporting year there have not been any alterations to packaging. 20. Describe any constraints or opportunities that affected performance under this KPI Goal 3: Product Stewardship KPI 6: % signatories with formal processes to work collaboratively on packaging design and / or recycling. 21. Does your company have formal processes in place for collaborating with other companies or organisations on improved packaging designs and/or recycling which aims to reduce or eliminate waste? Yes No 22. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 6 Target: According to your Action Plan, what did you set Actual: What did you achieve? out to do? 1. Engage with top 30 suppliers who are signatories to the This target was delayed until the next reporting period. APC regarding their application of the SPG and provide input and assistance where required
23. Describe any constraints or opportunities that affected performance under this KPI KPI 7: % signatories showing other Product Stewardship outcomes. 24. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 7 Target: According to your Action Plan, what did you set Actual: What did you achieve? out to do? 1. E-waste recycling options investigated The review of e-waste recycling options was a significant project undertaken during the current reporting year. Whilst there are many companies that are committed to recycling electronic products, the logistics of collection and disposal has been difficult to implement. JB Hi-Fi will continue to support e-waste however will not be an option provided to our customers in the short term. 2. Support Office and Store Recycling Rates General recycling (paper and cardboard) and specific recycling schemes such as Mobile Muster (phones) and Planet Ark (cartridges) are fully operational. 3. Internal communication around company commitment to Company communication in regards to commitment to environmental initiatives environmental initiatives was identified as an opportunity. Whilst JB Hi-Fi's commitment is fully disclosed in the company annual report and social media was utilised to share commitment, internally there are still opportunities that will actioned during the next reporting year. 25. Since the beginning of the reporting period, has your company had any other outcomes related to product stewardship? Yes No If yes, please give examples of other product stewardship outcomes 26. Describe any constraints or opportunities that affected performance under this KPI KPI 8: Reductions in packaging items in the litter stream. 27. Please indicate your progress this year towards achieving your annual targets and milestones for KPI 8 Target: According to your Action Plan, what did you set Actual: What did you achieve? out to do? 1. Reduce bag usage through point of sale (POS) staff New counter staff are required to be involved in training communication on all systems and customer communication. They are encouraged to ask all customers if a bag is required with each purchase. 28. Describe any constraints or opportunities that affected performance under this KPI JB Hi-Fi continues to look at all packaging in the litter stream and what options there are at reducing. Majority of packaging is taken off site by our customers so therefore we have limited control in reducing apart from looking at methods of increasing awareness of curbside options.
Your Experiences This section lets you share with us any achievements, good news stories and areas of difficulties in making progress against your plan and the Covenant goals and KPIs. 29. Key achievements or good news stories As JB Hi-Fi is a retailer we have limited ability to influence the packaging of the products sold in our stores. However, we are strong supporters of the Covenant and many of our major suppliers are also signatories so together we will continue to communicate, encourage and implement packaging improvements in the retail sector. 30. Areas of difficulties in making progress against your plan, Covenant goals or KPIs
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