Microsoft Assets in Enabling Change - Featuring: Steve Green Director - Adoption Services
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Microsoft Assets in Enabling Change
Featuring: Steve Green
Director - Adoption Services
Microsoft
What’s On: ACMP UK Chapter We are Live! Find us online: http://www.acmpuk.co.uk/ Road to Conference Kicks off in January for Members- Not a member yet? Join today!
Stay in touch and connect with ACMP UK
@acmp_ukchapter
ACMP – UK Chapter
@acmpunitedkingdom
www.linkedin.com/company/
acmp-uk-chapter/
acmpukchapter@gmail.com
ACMP UK 2019 Events
Fri, 22 February 2019, 12:00 – 13:00 GMT
At the Intersection of Agile and Change Management
Featured Speaker – Tim Creasey
Tue, 19 March 2019, 12:00 – 13:00 GMT
Is Change Leadership Changing?
Featured Speaker – David Miller
Sponsors make it possible
Special thanks to our generous sponsors and speakers for partnering on this event
Media Partner
Interested in sponsoring future ACMP UK Chapter events and programmes? Emails us: acmpukchapter@gmail.com
Microsoft Assets in Enabling Change Steve Green Director –Business Programs Microsoft
Agenda Introduction Why Change Management? Fasttrack Success with Teams Change Management framework Q&A Resource links
Change Management Effectiveness Study: Active Usage: Adoption Scenario Workshops:
6x more likely to 94% 80%
meet or exceed with of participants met Percent of attendees
effective CM in place or exceeded project reporting increased adoption
objectives, with
excellent change Percent increase in Percent of attendees
management accounts with Adoption reporting shorten
effectiveness. Services compared to deployment
50%
those without
© 2017 Prosci Inc. All rights reserved.
Why did we build these assets? Common Approach Ideal Approach User focus is an afterthought. Rather User adoption is a parallel, integrated than engaging users in the process, work stream that includes an email containing a link to training, deployment. for example, is sent post-deployment.
Fasttrack center http://fasttrack.Microsoft.com
https://aka.ms/office365adoptionguide
Success with Teams
http://aka.ms/successwithteams
Learning https://www.edx.org/course/microsoft-service-adoption-specialist
Change Management Framework https://www.microsoft.com/microsoft- 365/partners/changemanagementframework
Adatum Corporation Increase sales by 25% Reduce expenses by 15% Business scenarios identified: • Communication & Community • Schedule and Task Management • Smarter Meetings Adatum Corporation - Company Background
Envision
• Define change scope and
objectives
• Identify and prioritize scenarios
and personas
• Develop detailed success plans
https://aka.ms/changemanagement-for-partnersDefine Change Scope and Objectives • What is the desired change? • Why is the change needed? • Where will the change occur (geographically or organizationally)? • Who will change? • How will people’s behavior shift in light of the change? • When will the change need to occur to realize business benefits?
Identify and Prioritize Scenarios Describe the ways staff will use O365 capabilities
Develop detailed success plans • Stakeholder engagement • Communications • Training • Measurement • Reinforcement
Stakeholder Engagement
Communications
Training
Measurement
Reinforcement
Onboard
• Implementation guidance and
schedule
• Stakeholder engagement
delivery
• Communications delivery
• Training delivery
https://aka.ms/changemanagement-for-partnersImplementation and guidance schedule
Implementation and guidance schedule
Implementation and guidance schedule
Implementation and guidance schedule
Stakeholder engagement delivery
Communications delivery
Training delivery
Drive Value
• Measurement delivery
• Reinforcement delivery
https://aka.ms/changemanagement-for-partnersMeasurement delivery
Reinforcement delivery
Microsoft Programs & Resources for Partners
Understand the change Accelerate your change Align your change management
Action Drive deployment
management opportunity management practice professionals with Microsoft
Microsoft Change Management Partner Customer Success
FastTrack Microsoft Prosci® IP Bundle
Resource Partner Page Manager (P-CSM) Program
Resource FastTrack helps ensure that you and The Change Management practice Prosci® Change Management set of A program where individuals with
Overview your customers have a full suite of best homepage provides an overview of the resources which provide an introduction Change Management expertise are
practices, tools, remote assistance, and discipline and an adoption framework to change management and templates aligned with the Microsoft Field Sellers
resources at your disposal to help them with example resources based around a to build your own practice. and Customer Success Managers on top
make the move to Microsoft 365 with fictional customer. opportunities.
confidence.
Benefits ▪ FastTrack is a repeatable benefit, ▪ Overview of framework and three- ▪ Learn at your own pace with step- ▪ ACM customer leads via Microsoft
included at no additional cost with phased adoption approach by-step guidance on selling, Field
each customer’s eligible Microsoft scoping, delivering ACM services
365 subscription. ▪ Change management overview ▪ Recognition in OCP Catalog with P-
webinar ▪ Includes customer discussion decks, CSM contact listed
▪ Download free resources and plan templates, persona and
explore our best use case ideas to ▪ Example change management scenario templates ▪ Access to Microsoft trainings and
manage end user adoption with the resources for customer example resources
Productivity Library. Adatum
Requirements Available for all Partners Available for all Partners Available to all partners. Cost: $650 to ▪ Gold competency (exceptions for
access the Content Bundle (paid to Pureplay ACM partners)
Prosci® ) ▪ Verified accreditation from
Prosci® or leading Change
Management certification
▪ Change Management solution in
OCP Catalog
Learn more www.microsoft.com/microsoft- aka.ms/changemanagement-for- aka.ms/ACMPartnerProgram Contact your Microsoft account lead for
365/partners/fasttrack partners more details.
Stay connected with the ACM Community: Adoption & Change Management YammerResources for you FastTrack Center https://docs.microsoft.com/en-gb/fasttrack/m365- fasttrack-benefit-overview Productivity Library https://www.microsoft.com/en-us/microsoft- 365/success/ Microsoft Teams https://docs.microsoft.com/en- gb/MicrosoftTeams/Microsoft-Teams Change Management Framework https://aka.ms/changemanagement-for-partners
What’s On: ACMP UK Chapter We are Live! Find us online: http://www.acmpuk.co.uk/ Road to Conference Kicks off in January for Members- Not a member yet? Join today!
Stay in touch and connect with ACMP UK
@acmp_ukchapter
ACMP – UK Chapter
@acmpunitedkingdom
www.linkedin.com/company/
acmp-uk-chapter/
acmpukchapter@gmail.comACMP UK 2019 Events
Fri, 22 February 2019, 12:00 – 13:00 GMT
At the Intersection of Agile and Change Management
Featured Speaker – Tim Creasey
Tue, 19 March 2019, 12:00 – 13:00 GMT
Is Change Leadership Changing?
Featured Speaker – David MillerSponsors make it possible
Special thanks to our generous sponsors and speakers for partnering on this event
Media Partner
Interested in sponsoring future ACMP UK Chapter events and programmes? Emails us: acmpukchapter@gmail.comYou can also read
