INTELLIGENCE - Sponsorship Prospectus - October 23-25, 2018 @ Opal Sands Resort www.listen2018.com.com - LISTEN 2018
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INTELLIGENCE R E D E F I N E D October 23-25, 2018 @ Opal Sands Resort www.listen2018.com.com Sponsorship Prospectus
Welcome to The industry-leading event for executives, program owners, and analysts using speech and customer engagement analytics. listen™ brings together top organizations in search of Intelligence from Customer Interactions. Attend this event to hear from analysts, thought leaders, and product experts and share best practices with one another. Listen to stories from CallMiner Eureka users and industry gurus in over 40 sessions split into separate tracks for business program owners and analysts.
Who attends?
CallMiner’s annual conference is attended by both executives
responsible for ownership of customer engagement analytics within
their respective organizations and interaction analysts (users).
Positions held by past attendees vary from Chief Information Officers, Vice Presidents and Directors of Customer Care,
Quality, Compliance, Contact Center Operations, and Information Technology, to Program Managers, Quality Analysts,
Speech or Business Analysts, and more.
Attendees are from leading organizations in financial services, collections, performance marketing, utilities, business
process outsourcers, travel & hospitality, communications, insurance, retail and healthcare. Please refer to the graph below
for a breakdown of previous years’ LISTEN attendees.
Attendee Breakdown
C LEVEL 8% VICE PRESIDENTS 12%
DIRECTORS 15%
INDIVIDUAL CONTRIBUTORS 34%
MANAGERS 31%
SENIOR MANAGEMENT - 35%
Location
Due to popular demand, the ninth annual CallMiner LISTEN conference will
be held once again in Clearwater beach, Florida at the Opal Sands Resort
Opal Sands Resort
Tampa
Fort Myers
Florida
The Opal Sands Resort offers guests the newest Gulf front accommodations on the Gulf of Mexico, right on Clearwater
Beach’s lively promenade. Guests revel in a grand sense of arrival to a panoramic blue vista which carries throughout the
luxurious resort with a fresh, contemporary design, and lively beach-chic atmosphere.
All the beautifully-appointed guest rooms and suites boast floor to ceiling windows with large balconies offering dramatic
views of the Gulf and awe-inspiring sunsets.
Attendee Feedback
Brett Brosseau Adam McCord
CEO Quality Analytics Manager, Club Services
Fidotrack Bluegreen Vacations
“Invaluable experience as it relates “Insight, knowledge, motivation, net-
to enhancing existing relationships, working, and maybe a little bit of fun made
developing leads and access to a Listen 2017 another great experience”
plethora of industry insight”
bluegreenvacations
share happiness
Staci Godinho Cyrus Peck
Sr. Manager Compliance Analyst
Southern California Edison Reliant Capital
“The conference was great and “A profound collaboration of brilliant
the escape room was an awesome business minds coming together as a
experience. Venue was my top 10 hive mind to achieve the mutual goal
of my career. We walked away with of exceptional customer experience,
some great insights to help guide our agent efficiency and company growth.”
implementation.”
CAPITAL SOLUTIONS, LLC
Agenda
Tuesday (10/23) Wednesday (10/24) Thursday (10/25)
1:00 PM Team Building & 9:00 AM General Sessions 8:30 AM General Sessions
Leisure Activities Opening Keynotes Keynotes
6:30 PM Welcome Reception 11:00 AM Breakout Sessions 9:30 AM Breakout Sessions
6:00 PM Reception, Dinner 2:45 PM Closing Remarks
& Halloween
Extravaganza
3:15 PM Sponsor Raffle
Breakout Session Tracks & Topics
LISTEN 2018 will have over 40 sessions with Executive and Analyst tracks for novice, advanced and power users. In addition,
participate in our relational learning sessions and visit the Partner Pavilion and demo lounge to learn about the latest and
greatest technologies.
Contact Center Sales Optimization Collections
Agent performance
Sales Effectiveness Revenue Optimization
Call Center Compliance
Marketing Program Analysis Compliance
Call Center Efficiency
Customer Experience
Risk & Fraud Prevention Big Data & Analytics
Management
CSAT, Sentiment AI / ML
Fraud Analytics
Customer Journey Data Science
Forensics
Voice of Customer API
Sponsorship
Platinum Sponsorship - $12K
Includes 10x8 booth space or table-top display in partner Inclusion in pre-show email to registrants
pavilion Passport stamp give-away (provided by sponsor)
Case study in breakout session (approved by CallMiner) Logo on program guide
Partner lounge theater presentation Includes two full conference passes (value of $1,598)
Bag insert (provided by sponsor) Includes up to two free conference passes for your
Logo and link on event website (www.LISTEN2018.com) customers
Gold Sponsorship - 8K
Table-top exhibit space in partner pavilion Passport stamp give-away (provided by sponsor)
Partner lounge theater presentation Logo on program guide
Logo and link on event website (www.LISTEN2018.com) One full conference pass - one additional half price
Inclusion in pre-show email to registrants (value of $1,198.50)
Silver Sponsorship - 6K
Table-top exhibit space in partner pavilion Logo on program guide
Logo and link on event website (www.LISTEN2018.com) One full conference pass
A la Carte Sponsorship Options
Regular Premium
Welcome reception - $3k Halloween party - $8k
Top golf - $3k (includes signage) Escape Room Challenge II - $5k
Meal - $1k Lanyard - $4k
Mobile app - $3k Room drop - $2500
Wireless in sponsor lounge - $5k
Sponsorship Registration
Please, complete this form and send to our Marketing Manager Barb Chandler
Barb.Chandler@CallMiner.com 508.380.3590
Contact Title
Company Phone
Address Email
City State Zip Country
Sponsorship Opportunities Payment Information
Platinum $12,000 Payment must be received by September 1, 2018
Gold $8,000 Do you need an invoice?
Silver $6,000 Yes No
Payment by check, make check payable to:
A la Carte Sponsorship Options
CallMiner
Regular Attn: Barb Chandler
200 West Strett, 4th Floor
Welcome Reception $3,000
Waltham, MA 12451
Top Golf (Includes signage) $3,000
Meal $1,000 Or:
Electronic payments:
Mobile App $3,000
Comerica BankABA; 121137522SWIFT Code:
MNBDUS33
Premium
Halloween Party $8,000 For benefit of CallMiner, Inc. Account: 1895117024
Escape Room Challenge II $5,000 Electronic remittance advice should be sent via email
Lanyard $4,000 to ar@callminer.com.
Room Drop $2,500
Wireless in Sponsor Lounge $5,000
Terms & Conditions Cancellation & Refund policy
Payment must be received by September 1, 2018 A full refund will be made if cancellation notice is requested in writing
Sponsorship packages & a-la-carte sponsorships available in limited and is received by CallMiner by 7/1/18. A full refund, minus 50% of the
numbers & sold on first come first serve basis full amount paid to date, will be made provided cancellation notice is
Signed contracts & payment must be received by September 1, 2018 requested in writing and received between 7/2/18 and 8/31/18. NO
REFUNDS after 8/31/18.You can also read
