Connections THE WORLD OF OILTANKING VOL. 30/1 APRIL 2018
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THE WORLD OF OILTANKING VOL. 30/1 APRIL 2018 connections BELONGINGNESS
E D I TO R I A L CONTENTS
Contents
ASIA PACIFIC 04 Stronger Together in Singapore
A Sense of
05 Fire Fighting with Knowledge
06 Embracing Challenges to Reap Rewards
Belonging EUROPE 08
11
World’s Largest Butane Tank Is on Track
Polyol Expansion Fuels
Oiltanking’s Expansion
04
TOGETHER
A dedicated and motivated workforce is one of the a year became established over time. With the Digital 21 Healing Arts
pillars that contribute to a company’s success and its Age and so many new ways for people to stay abreast
reputation. As long ago as 1943, the behavioral of what is going on, we have recently re-evaluated the 41 In Sync with FunC
psychologist Abraham Maslow suggested in “A Theory mix of communication tools available to us these days
of Human Motivation” that belongingness is a major and decided to keep the tradition of a printed
source of motivation. Other theories also posit the magazine, be it at a reduced rhythm of two issues a INDIA 18 Cut, Copy and Paste
need to belong as a fundamental psychological year, while at the same time working more through 19 A Home Away from Home
motivation. Maslow’s colleagues Roy Baumeister and social media and our intranet connect as means to
Mark Leary went as far as to suggest that much of ensure that we reach our readers even more effectively
MIDDLE EAST 24
19
what human beings do is done in the service of going forward. A Double First
belongingness. The desire is universal: it can be found & AFRICA
across all cultures. In this issue, you will find many different examples of
The need to belong is quite evident in the workplace.
belongingness – from colleagues who have been with
the company for many years, to people who show PEOPLE 12 We can, we care ... Meet the Managing MEMORIES
Directors
Employees want to fit in, they seek approval and their sense of belonging through art projects. All of & PLACES
acceptance from their colleagues and leaders. Only them essentially tell us the same thing: to belong is to 14 Cultural Experiences | Homecoming
when they find fulfillment in this quest will they feel matter and a sense of belongingness is adding meaning
20 I Belong Here I
connected to their work and workplace, and as a result to life.
be happy to stay with the company. Nurturing a sense 22 Body of Work
of engagement and belongingness e.g. by letting our We hope you enjoy this issue – and that it helps to 26 I Belong Here II
employees know that what they do matters, enhance your sense of belonging to the Oiltanking
recognizing their accomplishments and encouraging community! 40 In a nutshell
26
camaraderie is therefore an important commitment 42 Refrigerated Gas
we make to each other across the organization.
For 30 years now, connections magazine has been an Koen Verniers Daan Vos LEISURE & 10 Sports | Giving Up is Not an option
40 YEARS
ENTERTAINMENT 17
important pillar of Oiltanking’s toolkit to inform, Managing Director Managing Director
Lexicon | Monkey’s Fist
motivate, and entertain our colleagues and clients Oiltanking East Oiltanking West
around the world. A publication rhythm of three issues 28 Facets of Belongingness
31 Number | 10
Cover: ‟Cerulean″ by
32 Goo-Goos Cecelia Webber. More
IMPRINT connections Vol. 30/1/2018 Published by Oiltanking GmbH, Corporate Center, Koreastrasse 7,
20457 Hamburg, Germany, www.oiltanking.com, Telephone +49-40-37099-7485, Fax +49-40-37099-7499 36 I do's about the multidisciplinary
artist and her Human
E-Mail connections@oiltanking.com Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt 43 Reader's Corner
Figure series on page 22.
Design raz design, Hamburg Print mediadruckwerk Gruppe GmbH, Hamburgg Published Two times a year
Copy Deadline vol 30/2 week 31, 2018 44 Last but not least | A Collective Rainbow © Cecelia Webber
2 CONNECTIONS CONNECTIONS 3
ASIA PACIFIC ASIA PACIFIC
WELCOME! The new office on 8 Temasek Boulevard, #13-01 Suntec Tower 3, is
conveniently located in Suntec City, a multipurpose development designed by Tsao &
McKown Architects taking the principles of feng shui (Chinese geomancy) into account
Fire Fighting
with Knowledge
A recent two-day firefighting workshop has left colleagues at Oiltanking’s regional
representative office in Shanghai, China, well-prepared for emergencies.
As the Chinese economy continues its damage in the event of an emergency at the
Stronger Together rapid development, the number of fire-
related incidents is also on the rise. The
latest data shows that a total of 312,000
terminals. Oiltanking China Co. Ltd. – the
regional representative office in Shanghai,
which provides in-house consultation to
in Singapore fires occurred in China in 2016, resulting in
1,582 fatalities, 1,065 civilian injuries, and
direct damages of RMB 3.72 billion (roughly
terminals in matters of finance, human
resources and business development, went
one step further. It upgraded firefighting
480 million euros). On average, there were knowledge at the workplace with a two-day
2017 ended on a high note with the opening of the round about 850 fires per day. workshop.
new downtown office in Suntec City, Singapore, which
As a leading provider of storage and On December 26, 2017, the colleagues at
unites Oiltanking and its sister companies Bomin, transportation solutions for petroleum the Shanghai office first had a short
Mabanaft and Skytanking under a shared roof. products, chemicals, and gases, Oiltanking is classroom-based workshop to enhance their
well aware of the consequences and damage understanding of fire detection systems, ALWAYS STANDING BY It is
It has been a truly fulfilling year for Oiltanking in the Asia Pacific region, that can be caused by a fire. Which is why all firefighting equipment, and self-preservation important to know where
with so much going on – from the rapid development of the business to the roll- kinds of measures have been taken to ensure measures during fire evacuation. This was the fire extinguishers are
stored and how to use them
out of the new software FAME, which went live in January 2018, to the successful the highest safety standards at all times followed by a firefighting evacuation drill on
implementation of the Functional Hub (HR, Finance, IT). during operations, and to quickly contain January 18, 2018, led by their office
building’s firefighting
In the past, Oiltanking’s sister companies Mabanaft, Bomin and Skytanking had officer.
their offices downtown at UE Square, while Oiltanking was located at the other end of Singapore on Jurong Island. The idea of
a new, united office was born as part of Project Spring. From the start, there was an emphasis on the potential for increasing Thanks to the two
the quality of the corporate branding and leveraging collaboration between the companies. days of fire safety and
awareness training,
Jerlyn Tan, Vice President Corporate Affairs Oiltanking Asia Pacific, was tasked all colleagues at the
with finding a new home for all the entities to be united under one roof. Shanghai office are
Around 35 office units were viewed and carefully scrutinized, with Suntec City now better prepared
eventually emerging as the best choice for a variety of reasons. The selection to prevent fires and to
of the location was followed by eight busy months of planning, designing, stay safe in the
renovating, before the actual move-in. The year 2017 ended with an internal unfortunate event of a
office-opening party on December 8, with many colleagues from Jurong Island fire.
attending to support and witness this exciting milestone. THE LIFE-SAVING PART
Colleagues walked down
from the 41st floor to the
“The new office uniting all Marquard & Bahls's business units will further first and passed through
encourage ties and collaborations among the colleagues,” says Douglas van THE THEORETICAL PART Colleagues paid close attention to the emergency escape
der Wiel, President Oiltanking Asia Pacific. the firefighting officer’s presentation at the workshop exits and shelter floors
4 CONNECTIONS CONNECTIONS 5
ASIA PACIFIC ASIA PACIFIC
Embracing Challenges Persistence pays off
to Reap Rewards The successful note on which the year had ended for
Oiltanking Daya Bay continued when it won LG
Chemical Huizhou Petrochemical Co. Ltd (LG) as a
together”: the greater the team’s concerted efforts,
the bigger the rewards. The contract will definitely
improve Oiltanking Daya Bay’s income structure and
new, long-term key client. Oiltanking Daya Bay will optimize the proportion of its contracts’ durations
provide LG with a 4,000 cbm tank and construct a (short-term/long-term). In the long run, the
In early 2017 Oiltanking Daya Bay new 2,300 meter pipeline-to-store in order to feed cooperation with LG will also lay the foundation for
entered into negotiations on two LG’s product styrene monomer. The 15-year storage Daya Bay’s Phase IV expansion. Talks are already
service contract was signed on January 3, 2018, underway regarding the construction of a spherical
prestigious projects. Thanks to
again preceded by months of talks that had begun in tank required by LG. What’s more, in Phase IV Daya
the colleagues’ diligence and 2017. Many rounds of detailed and arduous Bay will be welcoming another two new clients who
perseverance, the terminal will negotiations followed, again with the support of will also require spherical tanks. So the future looks
colleagues at Oiltanking China. The results bright for Oiltanking Daya Bay!
reap the rewards in 2018 and underscore the value of the motto “stronger
beyond.
Huizhou Daya Bay Oiltanking Petrochemical
Public Jetty Company Ltd. (OTPPJ), was founded
in 2008 and went online in 2010 under the
management of Oiltanking Daya Bay Co. Ltd
(OTDB). The current Operation and Management
(O&M) contract, signed for five years, became
effective on January 1, 2013. In early 2017, with
the nearing expiry date in mind, Oiltanking Daya A STRONG PERFORMANCE Colleagues
Bay initiated negotiations for a contract renewal. from the commercial department gave
At first its venture partner Huizhou Dayawan their all to advance the project
Petrochemical Industrial Park Investment Co.,
Ltd (DPIP) appeared fairly ambivalent about an A FIRST-HAND LOOK
extension. DPIP believes that the national policy is every opportunity to convince DPIP of the positive Senior government officials
likely to change, and that state-owned property will effects and benefits of a long-term contract. To visited the terminal to learn
be managed centrally, so it proposed a mere one- accelerate the process, the Oiltanking China more about the business and
the work processes
year extension. But because Oiltanking sees growth management team stood by and even visited DPIP
potential at the location, our colleagues embraced together with the Daya Bay team to ensure every
opportunity had been seized. The
convincing arguments and sustained
efforts finally won over DPIP as well as More Good News The year 2018 capacity modified. Furthermore, the jetty requires
local government representatives. The ten- started with two additional highlights for the an infrastructure upgrade to accommodate the
year O&M contract extension signed on Oiltanking terminals in China. Oiltanking Daya incremental throughput of up to 880,000 mt/
December 29, 2017, ensured a strategically Bay entered a 3-year storage contract to provide year. Both long-term agreements will substantially
auspicious start to 2018. 9,000 cbm tank with one of China's national oil increase the terminals’ revenues and provide
giants – CNOOC. On the other hand, Oiltanking opportunities for further expanding their facilities,
Nanjing entered into a 15-year tank storage while the short-term agreement of Daya Bay
agreement with its existing client Chengzhi. To opened a new chapter by going into business
TALKING BUSINESS Julio Tellechea, COO
Marquard & Bahls, visited Oiltanking Daya cater to the clients’ needs, a new 40,000 cbm with a major state-owned enterprise.
Bay to discuss development options with tank will be built and another tank of the same
local government
6 CONNECTIONS CONNECTIONS 7
EUROPE EUROPE
FIRST STEP OF MANY The ground-breaking
ceremony was attended by Oiltanking, INEOS
and Port of Antwerp representatives
Carriers (VLGC’s) as well as barges for shipping • the construction site has been completely fenced off
the product out to INEOS' plants. An automated from the existing OTAGT operations to create a safe
RTC loading facility for butane deliveries into "greenfield" area
Cologne by rail ensures that the highest • this greenfield area has its own security organization
standards of safety and operation will be met • the OTAGT Project Team has two HSSE managers
on this project. assigned to the project
• the appointed general contractor has his own safety
The next steps of the tank project include: program and safety crew deployed at the site
1. Drilling of 680 piles for tank foundations
2. Pouring of concrete for the pile heads One of Oiltanking’s strategic objectives is to further grow
and tank slab its gas footprint. This project specifically ensures a further
3. Pouring of the concrete for the outer penetration of the LPG market, propelling OTAGT to become
tank wall the largest commercial LPG terminal in the ARA region, and
hence the largest butane/LPG hub. And, if needed, OTAGT
Items such as the inner tank, tank roof, piping, still has space available for future expansions of its storage
equipment etc. will be completed in the course capacity.
of 2018 and 2019
The construction of a new seagoing jetty (finger
pier) in the dock began in December 2017 and
WELL POSITIONED OTAGT is one of Europe’s
is scheduled for commissioning at the end of
largest independent LPG and petrochemical gas
2018, when it will receive the first VLGC vessels terminals and offers storage, throughput and
World’s Largest Butane Tank
for board-to-board operations. distribution services for both pressurized and
refrigerated LPG and petrochemical gases
In order to
successfully complete a
Is on Track The ground-breaking in November 2017 puts
Oiltanking AGT right on schedule in the
project of this size, OTAGT
has appointed a dedicated
project team. The
construction phase will
construction of the world’s largest fully necessitate the creation
refrigerated butane tank. The project will double of a significant number of
temporary positions; at
the terminal’s current capacity and ensure further
its peak, approximately
penetration of the LPG market. 300-400 people will be
working on the site! To
handle the incremental
In July 2016, Oiltanking officially acquired Antwerp Gas butane will be loaded onto barges and rail tank cars to volumes and operate the
Terminal. The huge expansion potential of Oiltanking AGT supply the Cologne cracker plant. new installation, OTAGT
(OTAGT) was soon realized by signing a contract with will be strengthened with
INEOS in March 2017 to build the world’s largest fully The ground-breaking ceremony on November 13, 2017 new colleagues. In
refrigerated butane tank. The new tank with an operational marked the beginning of a project whose scope goes far addition, special security
capacity of 135,000 cbm will be commissioned in 2019, and beyond the construction of the tank. The project also and safety measures have
will be used to import refrigerated butane for INEOS’ includes a new seagoing jetty with four vessel positions to been taken to ensure a
cracker complex in Cologne, Germany. From OTAGT, the simultaneously handle product receipt from Very Large Gas safe project:
8 CONNECTIONS CONNECTIONS 9
SPORTS EUROPE
GIVING UP Polyol Expansion Fuels
IS NOT AN OPTION Oiltanking’s Expansion
On November 12, 2017, colleagues on the Fun &
Fit team at Oiltanking Terneuzen gave their all To accommodate the demand of its client DOW
in a spinning (indoor cycling) marathon to Chemicals for new grades of polyols, Oiltanking
raise money for the Dutch Cancer Society Terneuzen in the Netherlands, began converting
(KWF)* at the Futuro Fitness Centre in three of its tanks and building the associated logistics
Terneuzen, the Netherlands. infrastructure in the summer of 2017.
DOW Chemicals and Oiltanking have been loyal
The event was organized to support the AD6** team, Several sporting events are also planned for 2018, including business partners in Terneuzen ever since Oiltanking
which raises money for the KWF* Cancer foundation in the the Ride for the Roses spinning event, which was already a opened its facility here in 2005. A recent capacity
Netherlands. The minimum cycling time was one hour, but great success in 2017 and will be held in Terneuzen for the expansion at the DOW Chemicals plant in Terneuzen The Oiltanking Terneuzen project team has been working
diehard cyclists such as Sander Post and his colleague Dammy second time in June 2018. resulted in a need for additional storage capacity and flat out to have the project operational by the beginning of
Krieckaart, both operators, went the full four hours, true to related logistics infrastructure. As their off-site storage July 2018. The team is confident they will succeed, though
* KWF (Koningin Wilhelmina fonds), also known as the Dutch Cancer Society
the AD6 credo “Giving up is not an option”. (DCS), is a nationwide organization for cancer-related work in the Netherlands provider, Oiltanking proved to be the best option for the months ahead are bound to be challenging. The team
and has the mission of beating cancer ASAP. It meeting this demand. has done very well on the safety front as well, with no
was founded in 1949 at the instigation of Queen
Wilhelmina. construction-related incidents to date.
** AD6: The Alpe d’HuZes is an event in which The launch of several new grades of polyols, a key ingredient
participants run, walk or cycle up the legendary
French Alpe d’Huez up to six times in one day in the flex-foam industry, increased the demand for capacity Meanwhile, DOW Chemicals is already preparing for another
to raise funds for the fight against cancer. in separate tanks. Three tanks of 1,000 cbm each, formerly potential investment at its own site in Terneuzen. For
used to store Latex, are being converted and an extra jetty Oiltanking as their partner of so many years, this is bound
line is being installed. To accommodate the additional flow to be good news as well: More business in Terneuzen is
VIP SUPPORT of rail cars and trucks, a completely new loading rack is good for everyone at the location.
Famous Dutch cyclist being constructed. This necessitates the construction of an
Michael Boogerd joined additional rail track, and of two new truck-weighing bridges
in for the last hour
underneath the new loading rack to ensure efficient TIGHT SCHEDULE The project team (Thijs Tazelaar,
to lend physical and
moral support handling. Randy Van Der Toorn, Rene De Nood and Erwin
Huegen, from left) has to ensure that everything is
NOMEN EST OMEN The ladies of the Fun & Fit group are
operational by the beginning of July 2018
indeed fit and had a lot of fun during the cycling event
ON TRACK The expansion project includes
an additional rail track for Oiltanking
Oiltanking had pledged € 10 for each hour cycled,
and thanks to their motivation and perseverance, the
Fun & Fit team raised a total of € 1,280. “We are quite
proud of ourselves! On the one hand, because we were
able to do our part for a good cause. And on the other
hand, we demonstrated our commitment to exercise and
getting fit, and set a good example for our colleagues whom
we hope to motivate to do the same,” said Patricia de Theije
(HSSE Manager), referring to the Fun & Fit campaign that
Oiltanking Terneuzen initiated in 2016 to improve the well-being
of the employees and stimulate a happy and healthy work PERSEVERANCE Our Oiltanking colleagues with
environment. The Fun & Fit team is in charge of its implementation. other participants who pedaled for a good cause
10 CONNECTIONS CONNECTIONS 11
WE CAN, WE CARE WE CAN, WE CARE
M E E T T H E
MANAGING DIRECTORS “myWhat’s in the back of
mind in everything
we do is to safeguard our
Since January 2015, Oiltanking is under a joint leadership consisting of Koen unique culture that binds
we look at key success
Verniers and Daan Vos, each with their own geographic areas of responsibility. factors and a company us together throughout
Three years ago, we first introduced Koen and Daan to you (connections Vol. culture that we believe the world as we move
differentiate us from others
27/1) – now we’ve revisited them to ask about their experiences to date, their in the market. These we
forward on our strategic
views on the business and Oiltanking’s future prospects. will protect and foster. In
order to maximize the ”
journey. Daan Vos
potential of our global
brand we aim to achieve
consistency throughout our
connections: You’ve been the corporate center and our systems by putting extra effort into increasing the context we will also focus on exploring opportunities in
co-managing the business regional teams. Although our time robustness of our core processes, in areas such as new market segments adjacent to our core business such
for three years now. How is often limited and our agendas operations, HSSE, engineering, project management, as pipelines or inland distribution infrastructure in the
are challenging, we have become finance, HR, IT and procurement. As a result these and hinterlands of our marine facilities in places like India
do you coordinate with
so accustomed to each other's other functions no longer only work together within their and Africa.
each other? pace, preferences, and strengths terminal organizations, but across organizations and
Daan: The structure of both having that it often takes very few words regions. This definitely requires some effort on the part of
a geographic business focus allows to pass the ball to each other as we our teams in the organization as they adapt to these new What challenges do you see ahead for
for relatively more focus for the work through the issues at hand. ways of working together.
Oiltanking, and how can they be tackled?
respective regions and at the same
time provides opportunity for best Daan: We have launched quite a number of initiatives in
business practice sharing between Has Oiltanking changed – What are the opportunities for Oiltanking our organization that represent an additional workload or
them. The overarching joint focus changes to the way we work. I strongly believe in each one
especially in the three and where do they lie?
that we have on key themes like of them but realize that their execution can be challenging.
years since you took on
HSSE, HR, Group Strategy and Daan: We have truly grown into a company with a However, if we prioritize them and properly equip ourselves
its management?
“other
We are helping each
to stay
Finance necessitates a very close
alignment. All this makes a
successful teamwork essential and
Daan: I realize that the perceived
changes will differ from one
worldwide footprint and organization, as well as a well-
recognized global brand. I’m confident that we will open up
a lot of opportunities if we are able to further combine and
with the right skill set and ensuring ownership, I am sure
we can internalize them as part of our day to day work
flow.
disciplined and have the key to this is frequent, relevant colleague to the next. But as I see leverage that potential. For instance, within our core Koen: We are in a consolidation phase, making sure that
communication and discussions, it, Oiltanking has been constantly processes via the A&O community or in new emerging ongoing initiatives and projects aimed at strengthening
asked our teams to and to not shy away from the more evolving over time, and we will markets, products and business models. our organization and core processes are well received in
remind us when one difficult topics while also making have to continue to do so if we are Koen: We see continued growth opportunities especially in the business. Our traditional petroleum markets are going
sure you have a good laugh to remain independent and the emerging markets. We have set up good teams there; through turbulent times, due to factors like backwardation,
or the other side of together. maintain our strong position in the they are very well-positioned and well-equipped to assess overcapacity in some hub locations, and the much talked-
the equation – internal Koen: From the outset, we found global marketplace. It is however the risk-versus-rewards balance of several opportunities about energy transition which is happening around us. We
versus external focus we had very similar ideas about important that we don't just adapt that we are pursuing. We believe that the execution of our are focused on assessing the changed market conditions
what we believe is important in our to changes, but that we instead refrigerated gas strategy puts us in a good place to capture such that we can adapt, get ready to tackle these challenges
– is getting too much business, what we think to be the proactively set a direction we want business in that growing market segment as well. So our and, who knows, perhaps even carve out opportunities for
or not enough key success factors of our company, to go in and then organize ourselves growth will continue, while at the same time we are making Oiltanking in these interesting times.
”
and what direction we want to steer accordingly. This will better enable the business and organization more robust. We are
attention.
it in. Both of us prefer to work in us to weather the dynamic world launching several innovation initiatives this year and
Koen Verniers teams, not just between the two of around us. believe we have lots of potential to improve and leverage
us, but also with the leadership in Koen: To determine this direction efficiency gains in our existing business. In that same
12 CONNECTIONS CONNECTIONS 13
CULTURAL EXPERIENCES CULTURAL EXPERIENCES
PARAGON Erik Magnussen’s
revolutionary vacuum jug (of 1977)
is an excellent example of Danish
design: functional, edgy, timeless,
minimalistic, high-quality
PORTRAIT Sebastian Sira joined Oiltanking
GmbH as an international Management
Trainee in 2004. After working as
Commercial Manager for Oiltanking Tallinn
the sea by jumping into it fully for three-and-a-half years, he was
naked. In the weeks that followed, transferred to Oiltanking GmbH in Hamburg.
our surprise grew even further, as He switched to Mabanaft in January 2013.
it turns out that there is no water He has worked for Oiltanking in Copenhagen
temperatures too cold for these in his current position as Managing Director
bathing enthusiasts. They continued since January 2017.
their ocean-swimming routine well
into December and the New Year,
when water temperatures were
clearly heading towards the zero centigrade Celsius aspect of this idea. However, I have plans for the
limit. We wondered if this itself was the formula for forthcoming spring and summer seasons.
true happiness? But no … there is more to it.
Copenhagen is also a great place to enjoy all sorts of
© Stelton
One remarkable thing that is immediately noticed by urban culture. Danish design, always a winning
every newcomer to Copenhagen is the residents’ combination of function and beauty, can be admired
Home
passionate love affair with the bicycle. Half of all everywhere in daily life. The city is alive with cultural
commutes in Copenhagen involve biking. Come wind, offerings ranging from fine arts exhibitions, to
© Shutterstock.com rain, snow or ice, the people of Copenhagen love their thespian delights, to rollercoaster rides at the Tivoli
© Wonderful Copenhagen
daily ride to work. Bicycles range from heavy-duty amusement park, through to the alternative way of
vehicles that can accommodate up to four children in life practiced by the free state of Christiania. Coming
COMING
a trailer, to slickly designed smart bikes driven by from Hamburg, it is also extremely comforting that
business people on their way to the office, to high- water is present almost everywhere in the city since
end racing bikes pedaled by Tour de France team large parts of Copenhagen were built on several
lookalikes. As a result, traffic jams are not limited to islands. Last but not least, the food is truly remarkable.
the roads, but can also occur in the bike lanes.
Many of my colleagues bike to work – personally, I
am still getting used to the year-round weather
For Sebastian Sira, taking up his position as Managing Director Oiltanking
Copenhagen was a homecoming of sorts. Firstly, it marked his professional
return to Oiltanking after four years at Mabanaft. Secondly, a geographical
MORE BICYCLES THAN PEOPLE Copenhagen has A GLORIOUS PAST Maputo is a modern city with a
return, as Sebastian grew up in the very north of Germany, on the Danish border. one of the world's most dedicated cycling cultures rich historical, architectural and artistic legacy
When I was asked to move to in every shape and form, Danish hot dogs
Denmark, I was pretty sure I already knew and Danish beer.
what lay ahead of me – after all, I had
spent my childhood close to the Danish In fact, when my family and I arrived in
border. I was in for long beaches, cold and Copenhagen last August, the weather was
wet weather (seemingly year-round, much exceptionally nice! The days were still long
as in Hamburg), dark winter nights and enough to enjoy the beaches that surround
long, bright summer evenings, hanging out Copenhagen to the north and south. The
with some of the happiest people in the waters of the Baltic Sea had already cooled
world (according to the World Happiness down significantly, so we were rather
© Wonderful Copenhagen © Wonderful Copenhagen
Report), as well as Danish design, licorice surprised to see many people still enjoying
14 CONNECTIONS CONNECTIONS 15
CULTURAL EXPERIENCES LEXICON
NKEY’S FI
O S
M
T
© Wonderful Copenhagen
TIMELESS TIVOLI Opened in 1843, Copenhagen’s amusement
park and pleasure garden is the second-oldest one still operating
in the world, and it is still loved by young and old alike
When a vessel line is strung
calls on an Oiltanking between the ship
And, yes, you’ll find hot dogs and beer and licorice in every imaginable terminal, many and the dock. The
shape and form (even as ice cream) – but there is so much more to procedures are necessary other end of the
Danish cooking and the way that food is truly enjoyed. Just as the to ensure a successful lightweight line being
Danes have a truly unique way of valuing and cherishing the good life handling process. However, attached to a heavier-
while maintaining a relaxed view of life in general. This is probably one before Oiltanking colleagues can weight line allows it to be drawn
of the biggest reasons that Denmark is one of the happiest nations in © Wonderful Copenhagen take action and actually start operations, one towards the jetty, which helps the
the world. thing has to touch down on Oiltanking’s mooring crew. The crew can then safely pull
ICONIC STATUE The famous
Little Mermaid has had facilities first: a “monkey’s fist” or “monkey the mooring ropes ashore in order to firmly
So, is Copenhagen the way we had pictured our stay in Denmark? a turbulent existence paw,” a type of knot so named because it looks secure the vessel prior to the commencement
Probably not entirely. As soon as you live in a place permanently since she first surfaced in like a small primate’s clenched fist. The knot is of operations.
instead of as a mere visitor, you will always find the details of life a bit Copenhagen in 1913 tied at the end of the rope, or line, which is
different from what you had imagined. But it’s exciting to be in a place passed from the arriving vessel to the The knot must never be tied around a weight.
where happiness is a way of life and is Oiltanking jetty. The monkey’s fist serves as a This would be poor seamanship as the weight
derived from many small things that weight, making it easier to throw the rope. could cause harm on the receiving end. In our
make up the great enjoyment that life case, the harmed party would most likely be
can be. As a family we have only just Historically, a monkey’s fist was first used by an Oiltanking colleague.
embarked on this great adventure and sailors to pass lines between ships or between
we already look forward to increasingly a ship and the shore. In the 1800s the knot Today, this extraordinary knot is seen in a
“going native” (although winter baths in was also frequently used as a combat tool in profusion of applications ranging from rock
the Baltic Sea are not anywhere near the battles. climbing and skydiving to a pair of classic
top of our list – yet)! cufflinks commonly known as silk knots.
In most cases, however, the monkey's fist is
used as the weight in a heaving line, with the
monkey's fist on one end and an eye splice or
AMALIENBORG CASTLE bowline on the other. After lining a lightweight
Constructed in the 1700s, it is feeder line to the bowline, a weighted heaving
the home of Denmark’s royal
family, who represent Europe’s
oldest monarchy and are
immensely popular with the
© Wonderful Copenhagen
Danish population
16 CONNECTIONS CONNECTIONS 17
INDIA INDIA
Cut, Copy A Home Away from Home
and Paste After completing
challenging EPC project in
a
Turkey, colleagues at IOT are
Colleagues at the Raipur Common User Terminal in India, now returning to India with
recently experienced the joy of sharing when, in January 2018, computers no fond memories of the Turkish
longer suitable for use at the terminal found a new home at the community people and countryside in
school at Raipur, where nearly 300 students benefit from them. their hearts. And if home is
indeed where the heart is,
they are now lucky enough
Gujra near the Raipur Common User Terminal is the epitome was redecorated and equipped with electricity for the purpose,
of a village in the Indian hinterland. It grapples with its fair and computer furniture provided by IOT. On the day the to call two countries ‘home’.
share of challenges, including limited power supply, poor classroom was inaugurated, hundreds of curious students
connectivity, and economic disadvantages compared with queued up to see what all the fuss was about. Some of the
urban centers. However, none of this deters the bright students saw a computer for the first time ever, and seeing Three years of logistical challenges
students in the community school from pursuing an education. their names printed on the screen or watching a flower being have finally culminated in a new tank CROSS-CULTURAL DRESS CODE Turkish as well as Indian colleagues
And, as their neighbor, the Raipur Terminal takes a keen drawn with Paintbrush further fueled their curiosity. The walls farm on Turkey’s Aegean seacoast. The dressed in red in observance of India’s auspicious Navrati Festival
interest in their educational requirements. of the classroom have now been decorated with shortcut Refinery Tank Farm built for the STAR
commands like Cut, Refinery by IOT-VITO symbolises not Turkey was warm and welcomed them shared, intercultural activities such as
Recently, our colleagues at the Copy, Paste to help just the herculean efforts put in by the with open arms. Surprisingly, their cricket and soccer matches. Turkish
terminal acquired new computers children learn and team, but also the memories associated respective languages proved helpful in colleagues joined their new Indian co-
better suited for their needs, and remember basic with it. forming bonds. While the Turkish workers in observing Indian customs, so
began phasing out the old equipment operations on the language sounds completely different, it that everyone – both Indian and Turkish
– which, albeit used, was still perfectly computer. When IOT landed the project late in has around 3,000 words in common quarters alike – enthusiastically
functional in many cases. One option 2014, our colleagues were excited to with Urdu, a language widely spoken in celebrated and participated in Indian
would have been to resell or recycle A reliable electricity embark on this challenging journey. In India (akin to an English speaker festivals like Navratri, Holi and Diwali as
them, but the team was looking to supply may still be a early 2015, all hands came on deck to listening to German and finding similar- well as Turkish holidays like Democracy
make a difference, not money. thing of the future for tackle the task. A workforce of close to sounding words like Markt (Market) and and National Unity Day, Commemoration
Gujra. However, its 1,000 workers at its peak, 60 percent of Haus (house)). of Ataturk, Youth and Sports Day, and
The opportunity to really make a children have seen them Indians, upped sticks and moved various other “bayrams”.
difference was found right nearby, at a COMPUTER ACCESS What was unthinkable just another dream come to a new country and culture, embracing As the extended IOT family bonded over
community school with a senior class a short while ago is now within reach true. Computers that the challenge of adapting to a new work and a common goal, it grew stronger Our global family of Indo-Turkish talent
of 300 students, who will soon be powered the industries geography, climate, and local factors. with each passing day. The highlight of also built bridges to the local community
enrolling in college, where computers around their village our colleagues’ stay in Izmir and Aliaga with various initiatives. Some centred on
are part of the curriculum. However, in now belong to them. was the cultural integration they local schools, helping to ensure that the
most cases personal computers are a Time will tell what were able to achieve. They local schoolchildren remained motivated
luxury far beyond their parents’ opportunities this opens interacted with the locals, to attend school by providing amenities
means. Having a functional computer up for the students. In forming new friendships through like sports equipment, floor-cleaning
classroom at the school would give any case, our colleagues machines and learning aids. As our
them a basic understanding and good at the Raipur terminal colleagues prepare to leave Turkey, they
head-start with computers. feel pleased and UNITY THROUGH SPORTS are filled with gratitude for the memories
Indian colleagues infected
privileged to be a part they have created and the satisfaction of
Turkish colleagues with the
And so, eight computers in working of their journey. love of their favorite game, a good job well done – living the IOT core
condition were assembled and THE KEY TO THE FUTURE First steps to and a Turkish Cricket League values and translating them into steel
delivered to the school. A classroom computer literacy on an IOT computer was formed and success for IOT’s clients.
18 CONNECTIONS CONNECTIONS 19PEOPLE & PLACES EUROPE
I Belong
Studies show that a sense of “belongingness” at their
Healing Arts
Here
workplace makes people feel secure and boosts
employee engagement. So belongingness is one key
to a culture of high performance. Below, we introduce
four colleagues from Colombia, one of the newer Rudy Pot, an operator on one of the rail & road
sites in the Oiltanking network, who already feel they teams at Oiltanking Stolthaven Antwerp, has
are 100 percent “Oiltankers.” But what does the term cancer and cannot work alongside his colleagues
actually mean for them? for the time being. But thanks to creative
therapy, he is more than ever intertwined with
Being an Oiltanker means: the company. PAINTING FOR PAIN RELIEF
Yeison Natural landscapes are Rudy
› starting new projects Llerena, Pot’s favorite motifs
› being innovative and having productive ideas Terminal
› complying with all procedures and instructions Operator at
Puerto Bahía
Out of sight, out of mind? Fortunately, this is not at all
true for Rudy Pot, who had been working as an operator on
hand on a walk in the woods, where he often finds a
peaceful view that he captures with his camera. Later on,
› always striving for excellence in customer service one of the rail & road teams at Oiltanking Stolthaven he uses these motifs for his paintings, for which he prefers
Antwerp for five years when doctors detected tumor cells in to use acrylic paints. Encouraged by his creative therapist,
his brain in 2012. Since then he has undergone numerous Rudy revealed his creative streak to a wider audience in a
surgeries and still suffers a lot of headaches. Twice a week, big exhibition with 35 of his paintings at his outpatient care
Being an Oiltanker means: he receives medical treatment at an outpatient center center on October 20, 2017. Needless to say, some
Ludis Plata, › putting people first whose facilities includes a creative room – which is where
Rudy discovered that painting helps relieve his pain. Since
colleagues from the terminal attended the event. They
even bought two of the paintings and found them a special
Head of
Human
› complying with rules and regulations he began experimenting with brushes three years ago, only place in the company’s lunch area – a gesture that ought to
Resources, › being open to change the occasional paint splotch gave a clue to his artistic side. motivate and encourage Rudy further while also showing
Cartagena › respecting the philosophy, values & priorities Rudy takes his inspiration from things that set him at ease
and give him satisfaction. This can be anything from a
the sense of solidarity and affection that his colleagues still
have for him. Until he returns to work, at least his paintings
of Marquard & Bahls
beautiful picture in a magazine to experiencing nature first- will be at the terminal with them.
Being an Oiltanker means:
› being part of something great Julio Ariza,
› falling in love with a company that makes you Supervisor
feel loved and protected at Puerto
› evolving every day Bahía
› loving what you do
Being an Oiltanker means:
Nelly de León,
› you know that Oiltanking is the best place to work
Administrative › being passionate even about simple tasks
Assistant, › knowing that your work effort is valued A HEART FOR THE ARTIST
Cartagena
› living Oiltanking’s values at home as well Rudy Pot (center, seated)
› displaying safe behavior and taking care of others surrounded by colleagues
(and a colleague’s daughter)
at his exhibition
20 CONNECTIONS CONNECTIONS 21PEOPLE & PLACES PEOPLE & PLACES
Body of Work thinking of the human body as a three-dimensional
object collapsed into a 2D plane to form a shape,”
explains Cecelia Webber.
Cecelia Webber, an American multidisciplinary artist, uses artistic nudity to
explore how people understand themselves in relation to their perceived
realities. By manipulating imagery and form, she seeks to convey a more
positive idea of the human body as a thing of beauty, while also making
people aware of how we are part of nature.
A sense of belonging is a set for people in our era concerning
fundamental motive behind human how bodies should look, most of
behavior. Wanting to belong (to a them through advertisements
certain community) can influence a designed to sell products.” Oops, looks like your postcard’s gone
variety of choices, determining missing! If you’d like a replacement,
one’s profession, hobbies, clothing In her Human Figure series, Webber please write to us at connections@
etc. – and even one’s body, as uses tiny images of human bodies oiltanking.com
when people seek to comply with a to create a greater masterpiece.
certain ideal of beauty. Amidst an Some compositions take up to two
increasing vulnerability and months to produce, in a process
dissatisfaction with one’s body – that involves patiently
notably among younger generations photographing scores of poses, and
– the American artist Cecelia then digitally replicating, cutting
Webber underlines the beauty of and rotating them. Sometimes as
Cecelia Webber the human body. Her collage art is many as 700 variations are
The artist, born in New
a telling commentary on the processed, carefully layered and
Hampshire, received her
intricacies of human body and then colored to achieve her desired
Bachelor of Arts from the
mind. “Everyone has a body, and it design. “The most difficult part is
University of Southern
is the medium with which we orchestrating the relationships
California in 2008. She
experience existence,” says Cecelia between the different poses and
works primarily in digital
Webber about her art, Post-It!
photography and acrylic In this age of Facebook, Skype, WhatsApp, emails
which has been
painting. and myriad other modes of online communication,
exhibited worldwide.
“It pains me to think sending a postcard might feel a bit behind the
that so many people times. However, we see it as a nice – admittedly
feel shame and disgust old-fashioned – way to stay connected and create
when thinking about a sense of belongingness. And so, we’ve enclosed
their bodies. Strange a small surprise for you with this issue – a
and unhealthy postcard for you to send to someone you’d like to
all pictures © Cecelia Webber
expectations have been (re-)connect with. We hope you make good use
of it. And, if you feel like sharing, please let us
know who you sent it to – We, too, like to receive
mail… on all channels: connections@oiltanking.
HUMMINGBIRD Their physical com or Oiltanking GmbH, connections Team,
lightness is a reminder to Koreastrasse 7, 20457 Hamburg, Germany. SAKURA The cherry
humans to lighten up and blossom symbols a time of
seek the beauty in each day renewal and hope
22 CONNECTIONS CONNECTIONS 23AFRICA AFRICA
STRATEGIC FOOTHOLD
Mozambique is one of
the main transit hubs for
Double
petroleum products on
A
Africa’s east coast
INTO BUSINESS The terminal
in Matola has an actual storage
capacity of 58,596 cbm and
additional land for expansion
First was initially delayed,
but once all the
fuel importers in the
eastern half of South
necessary licenses Africa, as well as
had been obtained Botswana, Zambia,
from the authorities, Zimbabwe and the
the team was eager to southern provinces of
get things started – especially Managing Director Mozambique. It will further strengthen
Lo Vanhaelen, who had overseen the challenging Oiltanking’s presence in Africa and enhance the
project for the past two years. company’s ability to serve new market segments
on the east coast of the continent. Oiltanking has
As commissioning and construction were still expanded its investment in the ports of Matola
ongoing, close coordination between the and Beira by enhancing its ownership share in
Commissioning team led by Jaco du Preez, Oiltanking Mozambique and increased its direct
Project Manager (now at Oiltanking Middle East & stake from 60 percent to 80 percent. Initial
Africa) and the Operations team led by Victor interest from customers suggests that this will be
Loureiro, was of the essence during this first a successful venture, and has encouraged
operation. Oiltanking to focus on expanding the capacity of
the terminal.
Phase I was completed in February 2018, giving
the Maputo terminal six tanks and a shell capacity
of 58,596 cbm. Due to its location in the Port of
Maputo, the terminal offers excellent access to
HERE WE GO! Colleagues were
eager to start after having been
recruited and trained
November 26, 2017 was a red- The African country Mozambique is sometimes
called the “Pearl of the Indian Ocean.” And as there is
letter day for Oiltanking in always the exciting possibility of finding a pearl when
two ways. The terminal in you open an oyster, our colleagues at the Oiltanking
terminal in Maputo, Mozambique, were excited to
Matola/Mozambique is
open the pipelines and receive the load from the very
Oiltanking’s first petroleum first tanker ever to call on their terminal: the
products facility on the 183-meter Maersk Tampa (DWT 49,834 t). This would
also mark the first time ever that an Oiltanking
African continent – and at the terminal stores a petroleum cargo on the African
end of November, it received continent!
its first vessel.
The Oiltanking venture in Mozambique was initially
launched as “Project Prawn (camarão)” in 2014. It
gained momentum once Oiltanking bought a majority
stake in Galana Mozambique Ltd. in 2016. In 2017,
an Oiltanking Matola team composed of experienced SUCCESSFUL VENTURE Many Oiltanking colleagues
from Dubai, Hamburg and Matola collaborated
oil storage staff, former surveyors, and loading
closely to make the project a reality
masters, was recruited and trained. Commissioning
24 CONNECTIONS CONNECTIONS 25PEOPLE & PLACES PEOPLE & PLACES
1975 HOW TIME FLIES
Fred Mittelkoop (left
front) back in 1978
I BELONG
with his uncle
(third from left) who
introduced him to
Oiltanking
HERE tanks and was secured with chains on Friday
afternoon when everybody left for the weekend.
Customs was still on site and I worked in three
shifts with three colleagues. Today we have five
shifts of 11 colleagues each taking care of 100
tanks and 19 berths. And now, on average ten
What do you do in your spare time?
barges and six sea-going vessels call on Oiltanking I didn’t become a sailor but my love for the sea is
each day. The terminal has grown tremendously and unchanged. My wife Nel and I live right by the
so have my responsibilities. seaside and enjoy looking out at the North Sea or
going to the beach. It’s good fun to watch the sea-
going vessels sail into the harbor and pass the
What do you like about your work?
IJmuiden locks (some on their way to Oiltanking!),
The job offers a lot of variety, even though at the or the surfers, kite-surfers and people strolling
end of the day the goal remains the same: to ensure along the beach. I also regularly play golf and
that the shift team does a good job, and always enjoy our holidays in Spain, and good food
putting safety first in all our work. I like the barges wherever we are!
and vessels and being outside in the open air. I
enjoy working with people, I like my co-workers, CONSTANT DEVELOPMENT
and I hope to remain The Oiltanking terminal in Ams
terdam has
with Oiltanking for quadrupled its initial storage
capacity over the
Fred Middelkoop has a rather unique connection to another ten years years to a current 1.6 million cbm
TodaY
Oiltanking Amsterdam. Come August, he will have been
with the company for 40 years, meaning almost from the How would
you describe
beginning as Oiltanking Amsterdam startet construction in
yourself?
1975 with a planned capacity of 400,000 cbm. We were A quiet and
curious to get to know him. composed person,
experienced and
connections: What did the terminal. I got the job when I was 17, and amiable.
– after a one-month holiday – started working
you want to become
as an operator at Oiltanking as soon as I turned
when you were young?
18. Over the years, I was promoted from senior
Fred: I wanted to go to sea. At operator to shift supervisor, a position I have
school I was trained as a mechanical held for 24 years.
FRED MITTELKOOP engineer, but then opted for a job
A true Oiltanker for onshore. What has changed
almost 40 years!
since you started working
How did you end up with Oiltanking?
working for Oiltanking?
In the first years, on average only one barge or
My uncle Joop Lokerse worked as an operator sea-going vessel called on Oiltanking in a given
at Oiltanking and told me about a vacancy at month. The terminal had six berths and 20
26 CONNECTIONS CONNECTIONS 27L E I S U R E & E N T E R TA I N M E N T L E I S U R E & E N T E R TA I N M E N T
Facets of They always come in pairs
Belongingness
Some objects and notions are inextricably entwined with a given
number. Take, for example, the six faces of a dice, the five
Olympic rings, the (lucky) four-leaf clover, the count to
three and finding the “one and only”. As for the number
two, there are countless nonreversible word pairs,
Belongingness – the sense of belonging – is a human need. However, such as “black and white,” “salt and pepper,” “up
and down” and “milk and honey.” Doesn’t it COMMON COUPLETS
the degree to which people show or need this is very individual. Read sound weird, for instance, when you read Romeo & Julia, apples &
on for some facets of belongingness in its narrow or wider sense, “forth and back”?! oranges, ring & finger, Beauty
& the Beast, left & right, bread
including the way in which certain objects and concepts seem to & butter, body & soul, name &
“naturally” belong together. address, bacon & eggs, nice & easy,
null & void, birds & bees, pen & pencil,
bricks & mortar, lost & found, fish & chips,
knife & fork, pros & cons, needle & thread
A way to stay close Small, Small World?
Babies – whether born prematurely or on time – develop The world seems to be becoming more and more that any two individuals in the world are connected
best when they are safe and sound in their parent's arms. inter-connected, thanks to ever-increasing to each other through six or fewer steps of a
During skin-to-skin cuddling sessions, also known as digitalization, globalization, and traffic flows. “It’s “friend-to-friend” chain. However, given the
kangaroo care, parent and baby co-regulate their a small world after all,” the theme song and current global population of 7.6 billion, it appears
temperature, breathing and heart rate. Benefits include soundtrack of the eponymous attraction in Walt questionable whether one can really be connected
improved bonding, better brain development, less stress Disney theme parks, is beginning to sound more with to, say, the Queen of England, Cristiano
and crying, and deeper sleep, to name just a few. But what and more timely, although it was written way back Ronaldo or a sheep herder in a remote region of
if parents cannot be nearby? A Dutch start-up has developed in 1963. Even earlier than that, in 1929, the Pakistan with no more than five “degrees of
hugsy, a snug kangaroo care swaddle that can provide Hungarian writer Frigyes Karinthy published the separation”.
comfort. It records a parent’s unique and familiar heartbeat, short story “Chains,” whose characters believed
and captures the parent’s warmth and scent, all of which
are then played back to the baby. hugsy’s evidence-based
design has won several awards and is already being used in
clinical trials at Dutch hospitals and in private homes. Six degrees of separation
The idea that anyone on the
planet can be connected to
anyone else in just six steps
CLEVER COMFORTER
The baby swaddle
provides babies and
toddlers with their
parent’s familiar scent
and soothing heartbeat © hugsy
© hugsy
28 CONNECTIONS CONNECTIONS 29734094545239523082
403479234802340823
L E I S U R E & E N T E R TA I N M E N T L E I S U R E & E N T E R TA I N M E N T
Under Pressure 840238042480524805
248602486024680246
When people adopt values, in to negative peer pressure.
beliefs, goals or hobbies etc. On the other hand, someone
NUMBER
based on what others in their may quit smoking because of
10
peer group believe or do, they the (positive) peer pressure of
802468024473462345
are succumbing to peer their non-smoking friends.
pressure. The direct influence
of peers causing people to It appears that people are often
conform to some type of afraid to speak up if they are
784025072358249502
uniform code seems to be the only one in the group with
10
especially strong among an opposing view. However,
children and adolescents. But studies show that the courage
adults are also subject to this to stand up against peer
phenomenon, which can pressure increases significantly
935802357023758245
manifest in various ways. For if there is a second person
example, someone who takes lending support.
up smoking just to belong to a
FACING PEER PRESSURE “Be true to group even though this goes
823507235087230750
yourself” and “Say no like you mean
against his or her own
it” are helpful mantras
preferences or beliefs is giving Corporate Citizenship is defined as social and environmental engagement that
goes beyond a company’s core activities, with the overall aim of creating added
value for society. Oiltanking is aware that its operations can have an impact on local
582375235976956892
communities, and strongly believes in its responsibility to act as a good neighbor,
to build trust and mutual respect. The company aims to show its commitment in the
form of financial contributions and in-kind donations, as well as volunteer work by
Snap Judgments the employees. Thereby, it concentrates its efforts on the five focus areas defined
by its parent company Marquard & Bahls: environment, education, health, culture
734094545239523082
Did you know that it takes the approximately 100 billion nerves cells in a human brain just one-tenth of a second & sports, and humanitarian aid.
to pass judgement on an unknown person? According to the research of Alex Todorov, psychology professor at
Princeton University, during that time we instantaneously decide whether a person possesses traits we consider Effective corporate citizenship engagement requires a strategic framework with
important such as likeability or competence – even though we haven’t spoken a word with them. In his test, he clearly defined selection criteria and processes to ensure compliance with anti-
403479234802340823
found that people’s first judgement about the faces did not change if given more time, and that they in fact became corruption laws and regulations. Donations and sponsoring by Oiltanking must
more confident of their judgements as the length of exposure was increased (to 100 or 500 milliseconds, or a full comply with the guidelines and rules published by the Team Sustainability of the
second). Why the brain makes such snap judgments is not entirely clear. However, there is hope for Function HSSE and Group Function Compliance. Besides, the corporate citizenship
anyone who thinks they might have made a bad first impression. Todorov points out that it is engagement, regardless if own volunteering projects or the funding of external
840238042480524805
possible initial impressions can be overcome by the rational mind as organizations, should meet the ten corporate citizenship criteria recently published
time passes. Once people get to know each other better, they develop in the Marquard & Bahls brochure “Creating Added Value for Society”. Charitable
a more discerning conception of others. activities and projects should e.g. match the Marquard & Bahls corporate vision,
mission, values and priorities as set out in the company’s group-wide Code of
Conduct. They should further allow for differentiation of our company and
“ You never get a second chance
248602486024680246
participation of employees as well as locals.
to make a first impression.” These 10 criteria shall be supportive in the local selection, planning and
Will Rogers William Penn Adair Rogers (Will Rogers), implementation of corporate citizenship projects. Additionally, donations and
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1879-1935, American humorist and entertainer sponsoring activities must be based on a reasonable arm’s length evaluation
and should always be checked against red flags that are also outlined
in the brochure, which is available on the Marquard & Bahls
website and in the Global Sustainability community
784025072358249502
of the intranet connect.
30 CONNECTIONS CONNECTIONS 31You can also read
