CALLING INSTRUCTIONS VIRGIN MOBILE SIM CARD CHILI
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CALLING INSTRUCTIONS
VIRGIN MOBILE SIM CARD
CHILI
Copyright ©2012 InternationalSIM.
All rights reserved.
The content of this document may not be copied,replaced,distributed,published,displayed, modified,or transferred in any form or
by any means except with the prior permission of InternationalSIM. Copyright infringement is a violation of federal law subject to
criminal and civil penalties.
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.eu
Introduction
Congratulations on your purchase! You made a wise decision that will save you time, money, and
energy on your next trip. This instructions contains step-by-step instructions, tips, and money
saving tricks. Please review the documentation to get the most out of your SIM Card.
Lets get started!
Requirements for Service
In order to use this SIM you need an unlocked phone.
How do you know if you have an unlocked phone?
Insert the SIM card into your phone. If your phone indicates a provider (eg Verizon Wireless, T-Mobile)
then your phone is unlocked. If your phone displays a different message, your phone is locked.
In addition, your phone needs to support the correct frequency in order to call and / or use the internet.
Worldwide providers use of several GSM networks (850, 900, 1800 and 1900 MHz). The GSM1800
network is widely used in Europe, the GSM850 network often in South America and Asia and the
GSM1900 network especially in North America. To use your GSM anywhere in the world you will need a
quad-band phone.
For "faster" 3G, Internet Providers use the UMTS network (850/900/1700-AWS 1900/2100 Mhz.)
To access a list of all 3G frequencies by country please visit: www.en.wikipedia.org / wiki /
List_of_UMTS_networks
4G Internet. 4G stands for 4th generation and is the fourth generation of mobile telecommunications
standards. It is the successor to the 3G standard. 4G is still limited globally available.
For a list of all frequencies by country please visit: www.worldtimezone.com/4g.html
Note: "Unlocked" means that your phone supports SIM cards from provider that are allowed. Often a
provider locks a cellular phone
Unlocking your Phone
Unlocking your phone is an easy process, it simply involves dialing a code on your phone’s keypad.
Most mobile phone operators will give you the unlock code and step-by-step instructions right over the
phone. Call customer service and inform them you’ll be traveling out of the country and you need the
„unlock code“.
Apple iPhone users can visit http://www.jailbreakme.com to unlock their devices for FREE.
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.eu
Contacting Customer Support
Call 103 from a Virgine Mobile line (Free)
Call +560229751100. from abroad (chargeable)
HOURS: 8 TO 22 PM MONDAY TO FRIDAY - 10-22 HRS HOLIDAYS AND WEEKENDS
Getting started:
You can get started with Virgin Mobile by following these easy steps:
• Register to My account
• Insert your Virgin Mobile SIM card into your mobile and switch it on
• Make your first call on the Virgin Mobile network (your SIM is pre-charged $2.500 pesos)
My account:
Create an account to recharge (chili credit cards only), activate packages and get discounts at stores,
gym, etc.
We advice to use google translate
Go to http://www.virginmobile.cl/signup
Signup
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.eu
You can add your SIM card(s) to your account and you will recieve your Mobile number directly
Get into your account
Click into Mi Cuenta
When you get here click in the red letters “Tienes un Tablet? Haz click aquí” That means that you
need to activate your SIM as a Tablet mode
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.eu Enter the SIM Serial Number 89…… and the PUK number which is the number that you need to
scratch from the back of the card.
After that you will be set, the SIM gets activated and added to your Virgin account. You will see
your mobile number and available credit on the right side.
You can activate specific voice or data plans under ANTIPLANS or BOLSAS
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.euWhere can I buy top up cards?:
How to recharge your SIM:
Online at Virginmobile.cl (chili credit cards only)
Online at the next partner (chili credit cards only)
At one of the many recharge points in Chile (see below)
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.euStandard Rates:
Description Rate: Exchange rate:
Incoming calls Free n.a.
Local calls $120 per minute €0,16
SMS Local $50 per SMS €0,07
SMS International $145 per SMS €0,20
International Rates:
Zone Rate per minute: Exchange rate:
Zone 1 $299 €0,44
Zone 2 $310 €0,46
Zone 3 $385 €0,57
Zone 4 $900 €1,33
Zone 5 $600 €0,88
Zone 6 $299 €0,44
Zone 1: Argentina, Brasil, Canada, Caribe*, Columbia, Czech Republic, Ecuador, El Salvador, Guatemala,
Marruecos, Mexico, Nicaragua, Panama, Peru, Spain, Uruguay, USA, Venezuela.
Zone 2: Australia, France, Germany, Italy, Japan, Sweden, UK
Zone 3: Bolivia, Paraguay
Zone 4: Cuba
Zone 5: Rest of the World
Zone 6: China
* Caribe: Turquesa y Caicos, Bermudas, Antigua, Bahamas, Barbados, Islas Caimán, Dominica, Puerto
Rico, Grenada, Nevis, Jamaica, St. Vincent, Monserrat, Santa Lucía, St. Kitts, Trinidad y Tobago, Marianas
del Norte, Anguilla, Usa Virgin Is., Guam, Bt. Virgins Is., Usa-Alaska, República Dominicaca, Usa-Hawaii.
How to Dial International Calls
To place an International call you must dial ,,00“ followed by the country code.
The format is: 00 + COUNTRY CODE + AREA CODE + NUMBER Right.
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.euVoice Packages:
Activate voice package for cheaper calls to all destination in Chili.
Description Minutes Validity Price Exchange rate ( €)
15 minutes 15 30 days $1,500 €2,21
30 minutes 30 30 days $2,500 €3,68
60 minutes 60 30 days $4,500 €6,63
100 miuntes 100 30 days $6,500 €9,57
Balance check voice pack: Call *151# (charge: $30). The client needs to top up the sim with the desirable
amount and call 103 to contact our Rockcenter. They will activate the desirable package. Every call to the
Rockcenter at 103 has no charge for the client.
Data Packages:
Description MB Validity Price Exchange rate ( €)
Sounds 2GB 2048 30 days $12,000 €17,67
1 GB 1024 30 days $7.500 €11,04
500 MB 500 30 days $5,000 €7,36
100 MB 100 30 days $2,500 €3,68
30 MB 30 30 days $1,800 €2,65
Balance check Data pack: Call *151# (charge: $30). The client needs to top up the sim with the desirable
amount and call 103 to contact our Rockcenter. They will activate the desirable package. Every call to the
Rockcenter at 103 has no charge for the client.
SMS Packages:
Activate SMS package for cheaper SMS to all destination in Chili.
Description SMS Validity Price Exchange rate ( €)
15 SMS 15 30 days $500 €0,74
50 SMS 50 30 days $1,500 €2,21
100 SMS 100 30 days $2,500 €3,68
Balance check SMS pack: Call *151# (charge: $30). The client needs to top up the sim with the desirable
amount and call 103 to contact our Rockcenter. They will activate the desirable package. Every call to the
Rockcenter at 103 has no charge for the client.
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.euCombination Packages:
Minutes* SMS* MB’s Validity Price Exchange rate
(€)
50 50 200 30 days $7,000 €10,31
100 50 500 30 days $10,000 €14,72
150 50 1000 30 days $15,000 €22,08
250 100 1000 30 days $20,000 €29,45
400 100 2000 30 days $30,000 €44,17
750 100 2000 30days $40,000 €58,89
*Calls & SMS to all destination in Chili.
Balance check SMS pack: Call *151# (charge: $30). The client needs to top up the sim with the desirable
amount and call 103 to contact our Rockcenter. They will activate the desirable package. Every call to the
Rockcenter at 103 has no charge for the client.
Data (APN) Settings:
If you wish to connect Internet, you need to configure your device doing the following:
Go to your Connection settings menu and add a new access point:
Access Point: imovil.virginmobile.cl
Username: empty
Password: empty
The navigation speed Virgin Mobile is 700 Kbps Maximum Speed Average and Navigation is 7 Mbps
Tethering (Mobile hotspot):
VirginMobile allows tethering through Mobile Hotspots.
InternationalSIM offers a range of Mobile Hotspot Devices.
Credit & SIM Card Validity
Your Credit is 6 months valid, after you use it you need to recharge at least once every 6 months to keep
the number.
Simple Access numbers:
Balance check: Call 103 or login to your account
Customerservice Number 103
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.euCoverage
With Virgin Mobile, you enjoy wide network coverage in the country as we are present in all major towns
& cities.
Roaming
No Roaming allowed
**Information contained herein is subject to change without notice and is not
warranted to be error-free.**
InternationalSIM
Tel: +31 314 820 225 • Fax: +31 (0)84 7185569
Email: info@internationalsim.eu • website: www.internationalsim.euYou can also read
