Work Life / Privat Life - Where do you draw the boundaries? Leila J. Gisin University of Applied Sciences and Arts Lucerne - Swisscom
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Work Life / Privat Life Where do you draw the boundaries? Leila J. Gisin University of Applied Sciences and Arts Lucerne Work and organizational psychologist Research Associate and lecturer Swisscom Dialogue Experience 2019
Agenda
Work life / private life – where do you draw the boundaries?
1 2 3 4 5
Embedding: Input: Input: Input: Intercommunication:
Digital Work-Life- Boundary- Digital Questions and
Balance Detox Input from the
revolution Management
audience
Digital revolution From a psychological perspective
Digital Revolution (1/2)
Social impact
> Detraditionalization
> Optioning
> Individualization
> Networking
(Kauffeld, 2014)
Digital Revolution (2/2)
Individual impact
> “Workforce entrepreneurship”
> Personal responsibility
> Self-realization
> Individual managing of
work and private life
(Pongratz & Voss, 2003)
Consequence: The artificial boundaries
between the life domains “work” and
“private” are dissolving.
Folge: Die Grenzen zwischen den
Lebensdomänen Arbeit und Privat
lösen sich auf.
Work-Life-Balance A critical analysis
Work-Life-Balance
Why this construct falls short in the age of digitalization.
> It rests upon the industrial age (location and time of work are a given)
> The simple balancing of time doesn’t work (private life can be as straining as work life)
> Unidirectional concept (Assumption: work has an impact on private life – the impact of private
life on work is neglected)
> Assumes little autonomy (work cannot be organized autonomously)
(Gisin & Meissner, in Press)
«So how do I find my balance
Folge: Die künstlich gezogenen in a
boundless/dynamic
Grenzen zwischen den Lebensdomänen World?»
Arbeit und Privat lösen sich auf.
Folge: Die Grenzen zwischen den
Lebensdomänen Arbeit und Privat
lösen sich auf.
Boundary-Management Why boundary-management is the better approach for a balanced life.
Boundary-Management
Theoretical Foundation
> Boundary Theory
> Boundary Types
> Boundary Tactics
(Nippert-Eng, 1996
Kreiner, Hollensbe & Sheep, 2009
Gisin, Schulze & Degenhardt, 2016)«The greatest debates and ethical dilemmas
Folge: Die Grenzen zwischen den
of our time are about drawing boundaries.»
Lebensdomänen Arbeit und Privat(Nippert-Eng, 1996)
lösen sich auf.
Folge: Die Grenzen zwischen den
Lebensdomänen Arbeit und Privat
lösen sich auf.Boundary-Management
Boundary types
Segmentors Mixed types Integrators
> Strict demarcation of work > Partially strict demarcation, > Work life and private life are
life and private life then again integration of the integrated fluently
two life domains (W/P)
> Impermeable boundaries > Permeable boundaries,
> Driven by identity if at all
> Needs loads of structures
and rituals > Needs to know his/her > Needs loads of autonomy
boundary needs and
communicate accordinglyBoundary-Management Which boundary type measures up to you? a) Segmentor b) Mixed-Types c) Integrator
Boundary-Management
Boundary Types: The boundary continuum
(Gisin, 2014
Kreiner, Hollensbe & Sheep, 2009
Nippert-Eng, 1996)«Depending on your personal
boundary type you need to implement
various tactics to realize your
individual need for segmentation
and/or integration.»
(Gisin, 2014)Timely
Behaviour-based tactics
tactics
Communicative
tactics
Boundary
tactics
Physical
tactics
(Kreiner, Hollensbe & Sheep, 2009,
Gisin, 2014,
Gisin, Schulze & Degenhardt, 2016)Data Management From the boundary management perspective
Frage:
Besitzen Sie Ihr
Smartphone, oder
besitzt es Sie?
Question:
Do you own your a) I own my
smartphone, or does smartphone
it owns you? b) My smartphone
owns meDigital Data Detox
Facts & Figures
25%
According to the job-stress-index 2016 ¼ of the Swiss workforce
feels dangerously exhausted and stressed. Further 46% are in
the sensitive area (at risk).
5.7 Mrd This results in an economical potential of CHF 5,7 billion (Loss
in productivity per year caused by stress)Data Management You need to develop tactics which correspond with your boundary needs when it comes to data consumption > Get aware of your INDIVIDUAL BEHAVIOR: When/where do you unnecessarily doodle with your smartphone? How often do you consult your smartphone and why? Is each interaction productive? > Develop BOUNDARY TACTICS which correspond with your boundary type and information needs > Set up RULES concerning when and which Data you will consume. > Make sure that YOU decide on when using your smartphone and when not – not vice versa. OWN YOUR DEVICE!
Data driven Business. Area of conflict between wanting “to be informed” and “having an information overload”. – Be smart about it! Being informed Having too much information > Being able to make the right > Having difficulties to come to decisions on basis of the conclusions and decisions on basis of right/useful information, too much and often contradicting which have been reflected information, which are not reflected carefully carefully because of lack of time
Swisscom Dialog Arena 2019 «Anyone who knows their boundaries is already half-wise» (John Galsworthy, 1867-1933)
Leila J. Gisin Work and Organizational Psychologist Research Associate and Lecturer Phone 041 228 99 41 leila.gisin@hslu.ch University of Applied Sciences and Arts Institute of Business and Regional Economics (IBR) CC General Management Frankenstrasse 9 CH-6003 Luzern www.hslu.ch
Literature
Gisin, L. & Meissner, J. (in Press). Auswirkungen des digitaler Wandel auf Wissensarbeitende aus arbeits- und
organisationspsychologischer Perspektive. In: Dröge und Glauser (Eds.), Digitaler Wandel der Wissensarbeit, Lehrbuch.
Gisin, L., Schulze, H., & Degenhardt, B. (2016). Boundary Management as a Crucial Success Factor for Flexible-Mobile Work,
Demonstrated in the Case of Home Office. In B. Deml, P. Stock, R. Bruder, & C. M. Schlick (Eds.), Advances in Ergonomic
Design of Systems, Products and Processes (pp. 375–394). Berlin, Heidelberg: Springer Berlin Heidelberg.
Gisin, L. (2014). Boundary-Typen, Boundary Management und Boundary Taktiken im Home Office. Untersuchung des Einflusses
der "Boundary Theorie" auf das mobile Telearbeiten, insbesondere der Arbeit im Home Office. Master Thesis, S.178. Olten:
Hochschule für Angewandte Psychologie FHNW.
Kauffeld, S. (2014): Arbeits-, Organisations- und Personalpsychologie für Bachelor, 2. Auflage. Heidelberg: Springer Verlag.
Kreiner, G. E., Hollensbe, E. C, & Sheep, M. L. (2009). Balancing borders and bridges: negotiating the work-home interface via
boundary work tactics, Academy of Management Journal, 52(4), 704-730.
Nippert-Eng, C. E. (1996). Home and work: Negotiating boundaries through everyday life. Chicago: University of Chicago Press.
Pongratz, H., J., & Voss, G., G. (2003). Arbeitskraftunternehmer: Erwerbsorientierung in entgrenzten Arbeitsformen, Berlin: Edition
Sigma Verlag.
Schulze, H., Weichbrodt, J., & Meissner J. (2015). Gestaltung mobil-flexibler Arbeit. Gastherausgabe. Zeitschrift für
Wirtschaftspsychologie.
Weichbrodt, J., Schulze, H., Gisin, L., Tanner, A. & Welge, K. (2015). Forschungsbericht «GeMobAU»: Gestaltung mobil-flexibler
Arbeit in grossen und mittleren Unternehmen. Olten: Hochschule für Angewandte Psychologie FHNW.You can also read
