THE ULTIMATE FOOTY EXPERIENCE - Marvel Stadium
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THE
ULTIMATE
FOOTY
EXPERIENCE
®2 WELCOME Centre Wing Membership Thank you for being a Member of Centre Wing in 2017. This handbook contains all the important information you’ll need throughout the year. Contents Fixture 3 Membership Card 8 Contact 5 Guest Tickets 9 Centre Wing Membership 5 Lost your card? 9 Member Details 5 Restaurants and Bars 10 Membership Administrator 5 The Social Club 10 Platinum & Gold Membership Ticket Information 6 Arena View Restaurant 10 E-ticketing6 Centre Wing Charge Cards 10 Membership Card 6 MCC Reciprocal Rights 11 Guest Tickets 6 How to Purchase Visitor Tickets 11 Lost Event Tickets 7 Access to the 2017 Toyota AFL Grand Final 11 Lost your card? 7 Additional Benefits 11 Centre Wing Gift Card 7 Summer Club Upgrade 12 Silver Membership Ticket Information 8 Priority Purchase of Event Tickets 12
3
FIXTURE
RD DATE HOME AWAY TIME
1 Saturday, March 25 St Kilda Melbourne 4.35pm
Sunday, March 26 North Melbourne West Coast Eagles 1.10pm
2 Friday, March 31 Western Bulldogs Sydney Swans 7.50pm
Sunday, April 2 Geelong Cats North Melbourne 1.10pm
3 Saturday, April 8 Geelong Cats Melbourne 4.35pm
Sunday, April 9 St Kilda Brisbane Lions 1.10pm
4 Friday, April 14 North Melbourne Western Bulldogs 4.20pm
Saturday, April 15 Carlton Gold Coast Suns 7.25pm
Sunday, April 16 Collingwood St Kilda 3.20pm
5 Saturday, April 22 Western Bulldogs Brisbane Lions 1.45pm
Sunday, April 23 St Kilda Geelong Cats 3.20pm
6 Saturday, April 29 North Melbourne Gold Coast Suns 7.25pm
Sunday, April 30 Essendon Melbourne 1.10pm
7 Friday, May 5 St Kilda GWS Giants 7.50pm
Saturday, May 6 Western Bulldogs Richmond 7.25pm
8 Saturday, May 13 St Kilda Carlton 2.10pm
Sunday, May 14 North Melbourne Sydney Swans 4.40pm
9 Saturday, May 20 St Kilda Sydney Swans 1.45pm
Sunday, May 21 Essendon West Coast Eagles 1.10pm
10 Saturday, May 27 Western Bulldogs St Kilda 1.45pm
Sunday, May 28 Carlton North Melbourne 3.20pm
11 Saturday, June 3 North Melbourne Richmond 7.25pm
12 Saturday, June 10 Essendon Port Adelaide 7.25pm
Sunday, June 11 Carlton GWS Giants 3.20pm4
FIXTURE
RD DATE HOME AWAY TIME
13 Friday, June 16 North Melbourne North Melbourne 7.50pm
Sunday, June 18 Western Bulldogs Melbourne 3.20pm
14 Saturday, June 24 Western Bulldogs North Melbourne 7.25pm
Sunday, June 25 St Kilda Gold Coast Suns 4.40pm
15 Saturday, July 1 Western Bulldogs West Coast Eagles 1.45pm
Sunday, July 2 Essendon Brisbane Lions 1.10pm
16 Saturday, July 8 St Kilda Richmond 7.25pm
Sunday, July 9 North Melbourne Fremantle 1.10pm
17 Friday, July 14 St Kilda Essendon 7.50pm
Sunday, July 16 Richmond Brisbane Lions 1.10pm
18 Saturday, July 22 Essendon North Melbourne 1.45pm
Sunday, July 23 Collingwood West Coast Eagles 3.20pm
19 Saturday, July 29 Carlton Geelong Cats 7.25pm
Sunday, July 30 Western Bulldogs Essendon 1.10pm
20 Saturday, August 5 North Melbourne Collingwood 7.25pm
Sunday, August 6 St Kilda West Coast Eagles 1.10pm
21 Friday, August 11 Western Bulldogs GWS Giants 7.50pm
Saturday, August 12 Essendon Adelaide Crows 7.25pm
22 Saturday, August 19 Carlton Hawthorn 7.25pm
Sunday, August 20 St Kilda North Melbourne 3.20pm
23 TBC Hawthorn Western Bulldogs TBC
TBC Essendon Fremantle TBC5 CONTACT Centre Wing Membership Our Member Services team is available to assist during the following hours of operation: Monday to Friday: 8.30am-5.30pm Event Day Midweek: 8.30am until the start of the event Weekend: 3 hours prior to the start of the event The Member Services Team can also be contacted by emailing centrewing@etihadstadium.com.au or by phoning 1300 362 188. Ticketmaster can be contacted on 136 100. Member Details We’d love you to keep your member details up to date so you don’t miss out on anything. To check or update your details log into your e-ticketing account or contact us on 1300 362 188 or email centrewing@etihadstadium.com.au. Membership Administrator Each membership has the ability to nominate one Administrator to manage the membership, change details and receive regular email bulletins. To add or change an Administrator please email centrewing@etihadstadium.com.au, providing a membership number, company name, address, phone number and email address.
6 PLATINUM & GOLD MEMBERSHIP TICKET INFORMATION E-ticketing Season and car park tickets, where applicable, will be uploaded to your e-ticketing account for distribution prior to the 2017 AFL Home and Away Season. Simply log in to your account and choose to either print or transfer tickets to clients, friends, staff or family. Membership Card Your 2017 Membership Card is to be used to purchase visitor tickets into the MCC Reserve at the MCG. For further information on the MCC Reciprocal Rights Arrangement please refer to page 11. Guest Tickets Centre Wing guest tickets may be purchased by Members for all AFL home and away matches played at Etihad Stadium, subject to availability. Guest tickets cannot be guaranteed next to your Member seats as it depends on availability. Should you need your guest seats to be placed alongside your Member seats please call 1300 362 188. Adult Guest Ticket $66.00 Junior Guest Ticket $23.00 (2-14 years) Click here to download form NB: Children under 2 years are free of charge provided they are seated on an adult’s lap.
7 PLATINUM & GOLD MEMBERSHIP TICKET INFORMATION Lost Event Tickets Please keep your event tickets in a secure place. If tickets are lost or stolen please notify the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au by 3pm the Friday prior to the event and we will arrange for replacement tickets. Please note that if tickets are reported lost or stolen, the barcodes will be cancelled and will not scan into the Stadium. Members may also proceed to the Customer Service window on event day for assistance with lost/stolen tickets. Event day assistance is located on the concourse opposite Gate 2. Lost your card? In the event that your membership card has been lost or stolen please contact the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au Centre Wing Gift Card As an additional benefit of being a Member, we’ve given you a Gift Card so you can eat and drink on us. This card is fully transferable and has been loaded with $50, which you can spend in the Social Club, Arena View Restaurant or the Locker Room.
8 SILVER MEMBERSHIP TICKET INFORMATION Membership Card Your membership card can be used to purchase Centre Wing tickets to Etihad Stadium and visitor tickets to the MCC Reserve at the MCG. For further information on the MCC Reciprocal Rights arrangement please refer to page 11. Tickets are available for purchase from Wednesday three weeks prior to the designated AFL game. When purchasing through Ticketmaster, please ensure that the purchase request is specified as a ‘Centre Wing Member’ ticket. Tickets can be purchased as follows: Website: www.ticketmaster.com.au Phone: 136 100 Ticketmaster outlets When booking tickets please consider the following: • All tickets are subject to availability and are allocated on a first-in basis until sold out • Centre Wing Membership barcodes are required when booking • A Ticketmaster transaction and booking fees will apply • If you wish to sit with your guests please ensure your booking is done using the one transaction • All credit cards are accepted • There are no refunds, returns or alterations on ticket purchases • Mobility impaired bookings can be made by calling Ticketmaster on 136 100
9 SILVER MEMBERSHIP TICKET INFORMATION Guest Tickets Members may purchase guest passes as per seats held per membership for AFL home and away matches at Etihad Stadium. All guest tickets are strictly subject to availability and are allocated on a first-in basis until sold out. 2017 Guest Ticket Prices: Adult Guest Ticket $66.00 Junior Guest Ticket $23.00 (2-14 years) Prices are valid for 2017 and exclude any Ticketmaster transaction fees where applicable. NB: Children under 2 years are free of charge provided they are seated on an adult’s lap. Lost your card? In the event that your membership card has been lost or stolen please contact the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au
10 RESTAURANTS AND BARS The Social Club The Social Club is the bar dedicated to our Centre Wing Members. It is located on Level 2 directly behind Aisle 37 seating. With commanding views towards the city, the bar offers a range of premium beverages, hot drinks and snack foods for purchase. For admission to the Members Bar, please present a valid Centre Wing event ticket. Membership cards are not accepted. Arena View Restaurant The Arena View Restaurant offers an excellent range of meals and beverages to suit everyone. Located on Level 2 within the Livewire Entertainment Precinct, the restaurant boasts premium views over the playing arena. Centre Wing membership entitles you to pre-book a table at the restaurant for all AFL matches. Window table requests for the Arena View may be placed and will be fulfilled where possible. Bookings can be made by contacting the Member Services Team on 1300 362 188. Please note that tables will be held for 30 minutes and then offered to walk-up diners. Centre Wing Charge Cards An alternative to cash or credit card, Charge Card is a debit card that is transferable and can be given to clients or guests for use on event day. Deposit a predetermined amount from $50 to $1000 on your Charge Card and each time the card is used the transaction will be debited from your account. Charge Cards are perfect for entertaining or as a staff reward and can be topped up. Charge Cards can be used in the Social Club, Arena View Restaurant or the Locker Room. For full terms and conditions and to apply for a Charge Card, download the application form.
11 ADDITIONAL BENEFITS MCC Reciprocal Rights We are pleased to advise the continuation of the MCC Reciprocal Rights Arrangement between Centre Wing and MCC Memberships. Centre Wing Members are permitted to purchase one (1) visitor ticket per membership card, to unreserved seating in the MCC Members Reserve for home and away matches at the MCG during the 2017 AFL Premiership Season, subject to availability. There are no access rights for AFL finals matches. Centre Wing Members and guests may access walk-up dining and bar facilities (excluding the Long Room, Members Dining Room and Frank Grey Smith Bar), along with all food courts and take-away outlets in the MCC Members Reserve. Please note there is no pre-booking entitlement for restaurants. How to Purchase Visitor Tickets All tickets for the MCG are sold via Ticketek. There are four ways to purchase MCC Visitor tickets: • Internet: www.ticketek.com.au • Phone: 132 849 • From a Ticketek outlet in person • On Match Day from Gate 2 of the MCG, subject to availability When purchasing MCC Visitor tickets, Centre Wing Members must quote or present the valid 12-digit barcode number on the back of their membership card/s. Access to the 2017 Toyota AFL Grand Final Always wanted to go to an AFL Grand Final? Well here’s your chance! Platinum Members are guaranteed the right to purchase a Toyota AFL Grand Final ticket at face value. Gold Members have the opportunity to purchase a Toyota AFL Grand Final ticket at face value, if your pre-nominated team qualifies.
12 ADDITIONAL BENEFITS Summer Club Upgrade Representing an unparalleled opportunity to view all the action as it happens, add a Summer Club membership to receive reserved Medallion Club seats on Level 2 for all A-League and Big Bash games, including any finals action, at Etihad Stadium. Summer Club is the ideal way to upgrade your Centre Wing membership with sport all year round! To upgrade your membership please contact the Member Services Team on 1300 362 188 or email centrewing@etihadstadium.com.au Priority Purchase of Event Tickets As a valued Centre Wing Premium Member, you will receive priority purchase notifications for additional events at Etihad Stadium. Email bulletins will advise on how to access tickets to exciting upcoming events, such as concerts or non-AFL sporting events at Etihad Stadium.
®
740 Bourke Street, Docklands VIC 3008
Phone 1300 362 188 Fax 1300 650 485
Email centrewing@etihadstadium.com.au
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