SAP Innovation Awards 2019 Entry Pitch Deck - Next-gen Student Success University of California, San Diego - SAP.com
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SAP Innovation Awards 2019 Entry Pitch Deck Next-gen Student Success University of California, San Diego
Next-gen Student Success University of California, San Diego “Quote” Challenge “The SAP Student Activity Hub will allow our university to tap into the power of SAP’s platform to analyze the student Solution experience in real time and deliver a more personalized learning environment for those enrolled at UC San Diego. The ability to measure Outcome each student’s academic history and make individual predictions on their future engagement is a significant benefit to our classroom environment and allows our university to run smarter.” Reduction in bottleneck More personalized learning Higher 4-year graduation rate Vince Kellen, CIO at UC courses environment San Diego 3
Business Challenge & Objectives Degree planning is one of the biggest challenges in higher education. This is especially important with required courses that are on the critical path of impacted majors. If students receive a failing grade or drop out of these courses, it becomes a critical issue to their success. If we can identify these “bottleneck courses” ahead of time, we can be prepared to either offer more sections or provide extra support around these courses to help ensure on time to degree and better student outcomes. 4
Project / Use Case Details UC San Diego partnered with SAP to design and implement a new packaged solution called Student Activity Hub. The SAP Student Activity Hub is a native-HANA application containing pre-defined data structures, analytics/predictive frameworks, and applications geared specifically for student success. UC San Diego feeds in 15 years of historical student data as input into the Student Activity Hub and the SAP solution helped produce insights about which classes and sections are potential bottlenecks. Analysts at UC San Diego have developed analytics and dashboards, using Tableau and Cognos to easily visualize this information and drill down to specific classes or student populations. 5
Benefits and Outcomes Business / Social IT Human Empowerment This is a contributing factor for reducing time to degree of the student population, which is one Visual developed that shows of the key metrics on the UC San cross section of courses with a Real-time access to data. Diego strategic plan. Advising high enrollment and high and class augmentation services percentage of students receiving Better governance. can be planned around these a D, F, or Withdrawal. This is courses to ensure a better being taken into account when passing rate. courses are being planned as part of degree audit. 6
Business Challenge & Objectives UC San Diego offers multiple academic support and success programs to assist students. These programs monitor the progress of students that have participated in their program. Progress is defined by grades and attendance. Each program would like to message participant students with information about upcoming study sessions based on their grade trends. This allows UC San Diego to nudge students in the right direction before they get too far off track. 7
Project / Use Case Details UC San Diego partnered with SAP to design and implement a new packaged solution called Student Activity Hub. The SAP Student Activity Hub is a native-HANA application containing pre- defined data structures, analytics/predictive frameworks, and applications geared specifically for student success. For the purpose of optimizing academic support programs, UC San Digo was able to feed in 15 years of historical student data as input, and the SAP solution helped produce insights about student progress down to the lowest level. Central IT teams at UC San Diego have developed standardized dashboards to allow analysts and end users to easily visualize this information, and then slice/dice down to specific classes or student populations. The next step being planned is for program managers to be able to use hundreds of pre- defined metrics about these students’ academic progress to target and nudge these students. UC San Diego has worked with SAP to design new standard applications called the Group Builder and Message Builder, which are being rolled out now. 8
Benefits and Outcomes Business / Social IT Human Empowerment Visual developed to show student performance trends This is a contributing factor for comparing Attempted Units, reducing time to degree of the Completed Units and Past Units student population, which is one over time with drill through to of the key metrics on the UC San details of classroom attendance Ability to connect to all student Diego strategic plan. Targeted and homework results. Students and learning data sources. marketing of advising and with a negative trend will be sent academic support programs will messages regarding additional help reach in-need students. training sessions. 9
Business Challenge & Objectives UC San Diego looks at various aspects of a student’s life that may affect their success. High school graduation, freshman year performance, SAT score, ACT score and/or math placement exam may indicate potential success. Collect and store all success-relevant data attributes, and support analysis and prediction of success. 10
Project / Use Case Details UC San Diego partnered with SAP to design and implement a new packaged solution called Student Activity Hub. The SAP Student Activity Hub is a native-HANA application containing pre-defined data structures, analytics/predictive frameworks, and applications geared specifically for student success. For the purpose of analyzing and predicting student success, UCSD was able to feed in 15 years of historical student data as input, and the SAP solution helped produce insights about student (potential) success. Central IT teams at UC San Diego have developed standardized dashboards to allow analysts and end users to easily visualize this information, and then slice/dice down to specific cohorts, colleges, divisions, or student populations. These analysts can now easily identify the impact of key factors on a student’s success. Advising and class augmentation services can be planned and targeted to the right students, improving their chances of success. 11
Benefits and Outcomes Business / Social IT Human Empowerment Identifying the impact of key factors allows UCSD to identify potential success of incoming students and allows UC San Optimized use of limited campus Ability to connect to all student Diego advising and class resources. and learning data sources. augmentation services to be planned around students with lower key factor scores. 12
Architecture 13
Deployment Date of Deployment or POC: Live as of June 2018 Number of live users: About 100 SAP Technologies Used: SAP Student Activity Hub Live SAP HANA Live SAP SLT Live SAP SDI PoC Server Processor: HANA in AWS Linux Distribution: 14
Emerging Technologies and Use Cases The following Emerging Technologies and use-cases are part of the project and describe the contribution Technology or Use Case Yes/No Contribution to Project 1. Machine Learning / Artificial Yes We’ve incorporated a predictive algorithm that shows Intelligence whether or not a student is on track to graduate in 4 years. UC San Diego helped SAP develop a standard ML scenario for course grade correlation. Plans to implement soon. 2. IoT 3. 3D printing 4. Blockchain 5. API Economy / Integrate the Intelligent Enterprise 6. Cloud Native / Event Based Yes UC San Diego helped SAP develop an event-based Architectures architecture to represent open source based learning activities generated from connected learning apps. Plans to implement soon. 7. Extending the digital core with SAP CP / ABAP in SAP CP 8. SAP Leonardo Application ( extending SAP application, using Industry Innovation Kits or result of Design Thinking workshop) 15
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