Q2 2021 MEETINGS & EVENTS PULSE SURVEY - Global ...
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NEW CHALLENGES ARE MARKET DEMAND IS STARTING INDICATORS POINT TO MEETING ARISING: VENUE AVAILABILITY & TO SHIFT AND WIDEN, AND EVENT BUDGETS STAFFING SHORTAGES ESPECIALLY IN 2022 BEGINNING TO INCREASE As in-person events slowly start to Q2 results are showing more demand As compared to 12% in Q1 findings, return, travel restrictions and venue for Europe as compared to Q1 26% are now reporting that their availability/staffing shortages are the findings, and more regions across the meeting and event budgets are top two concerns around planning globe are receiving interest from increasing. 33% of planners reported events. Concern about venue planners as we head into 2022 and as budgets were decreasing in Q1, with availability/staffing shortages moved borders continue to open around the only 23% reporting they are up from the fifth largest concern to world. decreasing in Q2. the second largest concern between Q1 and Q2 survey results.
Survey conducted May 26 – June 23, 2021 Country where they are based: Industries Represented: Australia & Canada Africa Asia Central Oceania 3% -1% 1% America Middle Marketing/Communications 0.5 1% South America 1% East Construction 0.5 4% 1% Law 0.5 Franchise 0.5 Europe (non- Energy 0.5 UK) Academic/Education 1 7% Automotive 1 Direct Sales 1.5 Retail 2.5 United Kingdom Pharma 2.5 12% United States Consulting ,3 58% Non Profit 3 Technology 3.5 Mexico Insurance 3.5 12% Finance 3.5 Association 7 Other Corporate/Direct Industry 8 Agency / Third Party / Independent Planner 0 10 20 30 40 50 60 70
What is your current employment status? I'm currently I'm currently I'd prefer not to employed furloughed share at this but I was 3% time furloughed 1% or laid off at some point during COV 5% “I’m currently employed full- I'm self- employed/freel time” increased by 5 percentage ancer and open for projects I'm currently employed, but points between Q1 and Q2 11% my hours have been reduced responses. I'm currently 15% employed full- time 65%
Do you miss your former pace of work/life and hope it goes back to exactly like it was before the pandemic, OR are you hoping for a more balanced pace of work/life? I prefer for I miss my former work/life to NOT pace of work/life go back to the balance way it was before 49% the pandemic 51%
Out of the list below, what is the #1 thing you hope to incorporate in your post-pandemic work/life? Managing less programs per year 5% Less travel 7% Other - Write In (Required) Remain 13% working from home Not applicable 43% / None of the above 15% Reducing my general workload 17%
Are you and/or your company If you/your company is hiring, what type of role hiring meeting planners right now? are you looking to fill? Value Percent Not yet, but planning to Someone who has experience with all three (in-person, 48.5% later this year. virtual and hybrid events) 15% In-Person Event Planner (or someone with related 28.8% experience) Yes 16% Other 10.6% Virtual Event Planner (or someone with related 6.1% experience) No 69% Hybrid Event Planner (or someone with related 6.1% experience)
Have you received either one or two Will the face-to-face meetings that your doses of the COVID-19 vaccine? company and/or clients are planning only be available to attendees that are vaccinated? Not yet, but appointment is scheduled 7% Yes 13% No 13% No 44% Unsure 43% Yes 80%
Of the below, what are you considering implementing onsite at your 2021 in-person aaaaaaprograms? Respondents were able to check all that applied 70 61.7 60 50 41.1 38.9 37.8 40 Percent 31.1 30 20 11.1 9.4 10 0 COVID Code of Liability release COVID testing Proof of vaccination Contact tracking and Other None of the above Conduct tracing
Do you anticipate mandating masks Do you anticipate mandating masks for for your face-to-face meetings in the your face-to-face meetings outside the United States in the near future? United States in the near future? Yes 24% Yes 29% Unsure 50% Unsure 52% No No 26% 19%
In light of markets reopening, are your company's or clients' budgets for in-person meetings increasing, decreasing or staying the same? Unsure 19% No Change 32% We are seeing budgets starting to increase as compared to Q1 findings. “Budget is increasing” increased by Decreasing 14 percentage points between Q1 and 23% Q2 results. Increasing 26%
Out of all your company's and/or clients' programs, what percentage of your 2021 programs have been cancelled due to the pandemic? 25 23.8 20 18 16.9 16.4 15.3 15 Percent 10 9.5 5 0 None - 0% 10% or less Around 25% Around 50% Around 75% All of them - 100%
Out of all your company's and/or clients' programs, what percentage of your 2021 programs have been postponed due to the pandemic? 25 20.7 20 19.2 18.1 17.1 15 13.5 Percent 11.4 10 5 0 None - 0% 10% or less Around 25% Around 50% Around 75% All of them - 100%
When do you predict your company will allow employees to travel again? I don't know/unsure 9% My company is We are seeing a slight increase in Not until 2022 14% currently travel, as those whose companies are allowing employees to currently allowing employees to travel travel 44% has increased by 8 percentage points Q3 2021 14% between Q1 and Q2 results. Q4 2021 19%
When do you predict that your company (or clients) will start to host face-to-face live events, meetings, or incentives again? Q4 2022 (October - Q3 2022 (July-September December 2022) 2022) 2% 2% Unsure 5% Q2 2022 (April-June 2022) 7% We've already started to host face-to-face The majority of planners have events 26% already started hosting in- Q1 2022 (Jan-March 2022) person events, followed by 16% Q4 2021 (October - many saying Q3 or Q4 this year. December 2021) Q3 2021 (July - 23% September 2021) 19%
If your clients/company has plans to host face-to-face events, meetings, or incentives again in 2021, about how many attendees will you aim for at your largest program? Q1 RESULTS CURRENT RESULTS Value Percent # of Attendees Percent 1-50 18.4% 1-50 13.4% 51-100 20.9% 51-100 18.6% 101-250 20.9% 101-250 26.2% 251-500 15.8% 251-500 16.9% 501-1,000 7.6% 501-1,000 9.3% Over 1,000 12.0% Over 1,000 9.9% Unsure 4.4% Unsure 5.8% There are indications that the size of groups/meetings may be starting to grow. The majority of planners currently report that programs will be 101-250 in size.
What regions are you considering for your in-person programs in 2021? Respondents were able to check all that applied 90 80 70 67.3 Europe is gaining interest, increasing by 9 60 percentage points between Q1 and Q2. 50 Percent 40 31.6 30 25.7 20 17.5 8.8 10 5.8 5.3 5.3 4.7 4.7 1.2 0 United Europe Mexico Caribbean Middle East Asia Central Unsure South America Africa Australia & States/Canada America South Pacific
What regions are you considering for your in-person programs in 2022? Respondents were able to check all that applied 90 81.4 80 70 More regions are attracting interest for 2022 programs 60 53.6 as borders continue to open around the world. 50 Percent 40 38.1 29.4 30 22.7 20 13.9 12.4 12.4 12.4 9.3 10 6.2 0 United Europe Mexico Caribbean Asia South America Central Africa Middle East Australia & Unsure States/Canada America South Pacific
For 2021 incentive programs, what are you (or your clients) offering participants in place of a live incentive trip? 60 (Respondents were able to check all that applied) 50.4 50 40 35.3 Percent 30 25.6 23.3 21.8 19.5 20 10.5 10 0 Incentive trip is Gifts Incentive trip is still taking Cash Offering the option of a Virtual incentive event Nothing postponed to 2022 place in 2021 personal trip
What are the top 2 challenges you expect to face with your in-person meetings, events, and incentives once travel resumes more broadly? 50 46.2 45 Venue availability/staffing shortages increased by over 12 pts and moved up from the 5th spot to the 2nd spot in our Q2 survey. Implementing health & sanitation protocols fell by nearly 20 pts between Q1 and Q2. 40 35.5 35 33 30 27.4 25.9 25 23.4 20 15 13.2 10 5 0 Travel Venue availability/Staffing Implementing new health Lower budgets/revenue Determining Lower attendance Managing contact tracing restrictions/Vaccination shortages & sanitation protocols, contract/attrition terms and/or COVID testing Rollout including physical distancing
Has your company and/or clients decided to permanently hold Is your company and/or clients hosting virtual events in 2021? certain programs virtually, even once the pandemic has ended and travel/face-to-face events resume? Unsure 3% Yes No 19% 18% NOW FUTURE No 54% Unsure 27% Yes 79% Virtual is still very popular in 2021, but as we move into the future, we are seeing significantly less interest in holding virtual programs.
Has your company and/or clients decided to permanently hold Is your company and/or clients hosting hybrid certain programs as hybrid events (in-person program with live events (in-person event with live streaming) in 2021? streaming component), even once the pandemic has ended Yes Unsure 20% 22% Yes No 43% 43% NOW FUTURE No Unsure 35% 37% While almost half or respondents report hosting hybrid events in 2021, there is a great deal of uncertainty around whether hybrid events will be a permanent fixture in the future.
What type of CSR activities will your company/clients be Is incorporating CSR an important part of looking to implement in their programs? your company's/clients' programs? Respondents could check all that applied Value Percent Community/Social Support (Habitat for Humanity, local 66.2% orphanages, homeless shelter etc.) Unsure Yes 36% 39% Supporting Education (school supplies/donations/student 60.8% support) Environmental Projects (neighborhood clean up, building 56.8% painting, wildlife education/cleanup) Charitable Giving or Donations 50.0% Other 5.4% No 25%
Is incorporating sustainability or environmentally- What environmentally-friendly practices do friendly practices a critical component of your you aim to incorporate into your programs? company's/clients' programs? Respondents could check all that applied Value Percent Reducing and managing event waste 78.9% Unsure Reducing or offsetting carbon footprint at 67.8% 27% events Conservation of resources at event 67.8% Yes (including water, energy, natural 47% resources, food) Using biodegradable/compostable event 60.0% material Supply chain management and 40.0% responsible purchasing No Working only with vendors that have 34.4% 26% sustainability protocols Other 4.4%
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