71OO User Guide - iLearn Coca-Cola Freestyle
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71OO User Guide © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 1
This guide provides general tips and proper maintenance procedures for your Coca-Cola Freestyle® 7100 dispenser. Coca-Cola Freestyle® 71OO utilizes micro-dosing technology and stores all beverage components separately until the moment the drink is poured, ensuring a fresh, great tasting beverage every time.
contents equipment maintenance external components • • • • • • • • • • • • • • • • • • • • • • 2 cleaning nozzle, injector ring, and ice chute • • • • • • • • • 17 internal and under the counter components • • • • • • • • 3 cleaning drain and exterior surfaces • • • • • • • • • • • • • • 18 cleaning and filling ice bin • • • • • • • • • • • • • • • • • • • • 19 operations small parts and cleaning tips • • • • • • • • • • • • • • • • • 20 pouring a drink • • • • • • • • • • • • • • • • • • • • • • • • • • 4 (standard and ADA interface) daily, weekly, and monthly checklist • • • • • • • • • • • • • • 21 mobile pour • • • • • • • • • • • • • • • • • • • • • • • • • • • • 5 manager lock mode • • • • • • • • • • • • • • • • • • • • • • • • 22 accessing the ingredient summary and crew dashboard • • 6 calorie counter display feature • • • • • • • • • • • • • • • • • 23 understanding the ingredient summary • • • • • • • • • • • 7 ingredient cartridge maintenance • • • • • • • • • • • • • • • 24 understanding the crew dashboard • • • • • • • • • • • • • • 8 myCoke mobile app • • • • • • • • • • • • • • • • • • • • • • • 9 pairing myCoke mobile app • • • • • • • • • • • • • • • • • • 10 resources Crew Connect • • • • • • • • • • • • • • • • • • • • • • • • • • • • 25 product replacement when to replace an ingredient cartridge • • • • • • • • • • 11 how to replace an ingredient cartridge • • • • • • • • • • • 12 HFCS (sweetener) dashboard reset • • • • • • • • • • • • • • 13 replacing sweeteners (HFCS & NNS) • • • • • • • • • • • • • 14 For crew training videos, visit iLearnCoca-ColaFreestyle.com Coca-Cola Freestyle Boost • • • • • • • • • • • • • • • • • • • 15 © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 1
equipment external components Ice bin lid* Cartridge access door Key Nozzle and Injector Ring Touch screen The cartridge area is accessible Nozzle and injector ring by unlocking the key lock (pictured in the diagram). Beverage dispense lever • For several reasons, including food safety, it’s important to keep this area locked at all times and the key Ice chute kept with a manager or in a secured location (such as a locked office). Ice dispense lever • Additional keys can be ordered through the Coca-Cola Small Parts ADA interface Program at no-cost. • Should you misplace your key Cup rest and drain pan or experience trouble with accessing the cartridge area, call * Not applicable with top mounted ice maker. MyCokeTech® for support at 1-800-241-COKE (2653). 2 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
equipment internal and under the counter components The dispenser is Ingredient cartridge equipped with two stand-by modes: Cartridge tray 1. Power Saver Mode If the dispenser is inactive for 120-minutes the touchscreen Brand identification strip will go dark. Simply tap the touchscreen anywhere to Power switch wake it up. 2. Locked Mode HFCS sweetener Cartridge Tray Lock the dispenser by pressing the lock icon in the top right corner of the crew CO2 tank dashboard. This mode locks the touch screen and prohibits dispensing during non- operating hours. Choose to lock manually or set an automated time window. Power Switch The power (on/off) switch is located on the right-hand side underneath a square plastic flap. CAUTION! DO NOT POWER OFF unless told to do so by a Coca-Cola Senior Power Switch Technician or as instructed for safety when cleaning the ice bin (refer to page 17). © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 3
operations Ice Dispense Lever pouring a drink Select a brand to see all Pour Lever available flavor options. Pick your favorite and then use the pour lever to Step one dispense your beverage. Place your cup under the ice chute and press lever to dispense ice. Step two Find your favorite beverage using the touch screen. Note the touch screen will time out after 10 seconds and return to the home screen. Using the ADA interface The ADA interface allows people with reach challenges Press to activate the ADA Interface (such as those in wheelchairs) to use the Coca-Cola Freestyle® dispenser without Press to select a brand and see all the flavor options. having to reach the touch screen. Use to navigate to your favorite beverage Assisting Guests with the Coca-Cola Freestyle Dispenser Press to pour selected beverage. Some guests may need a little extra help choosing and dispensing his/her drink if you have the Coca-Cola Freestyle dispenser. If someone looks like they might need assistance (e.g., he/ NOTE: The ADA screen will revert back to the she is visually impaired or height/reach challenged), tell your standard home screen after one minute of guest that you have the Coca-Cola Freestyle dispenser and that you would be happy to assist with his/her beverage inactivity, or press “ADA Exit Button” in the choice. upper right corner. It is up to you to determine whether the above satisfies your legal and operational obligations. 4 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
operations mobile pour Mobile Pour allows customers to use their mobile phones to dispense their favorite Coca-Cola Freestyle beverages without downloading a special app or membership. Place cup in Scan QR code dispenser on dispenser and push using your smar lever for ice. phone camera. Be sure to hold your phone in front of the QR code, DO NOT hold it lower than the dispenser screen. Select desired Press “hold to brand and drink. pour” button and release it to stop. Keep button pressed until cup is full. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 5
operations accessing the ingredient summary and crew dashboard Accessing the Ingredient Summary screen Accessing the Crew Dashboard Secret Handshake Crew Dasboard On the all brands consumer screen, press your index finger to the lower left side of the screen to the right of the water icon. Hold for approximately 5-6 seconds to launch the Ingredient Summary screen. Cartridge Door Opening the cartridge access door will also launch the Ingredient Summary screen From the Ingredient Summary screen – touch the Details button to open the Crew Dashboard. Note: This action is recommended during off-peak hours as the transition screen time is ~20 - 30 seconds. 6 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
operations understanding the ingredient summary H igh Priority Review items requiring attention to resume ingredient function, such as line flush. Reach out to the service hotline at 800•241•2653 (COKE) if you need assistance in the U.S. In Canada, call 800•318•2643 (COKE). Action Required Require immediate action, such as ingredient sold-out or prime needed. Change the cartridge if the ingredient gauge is in the red sold-out status. Select the Prime All button to prime the lines for the orange prime required gauges. ow Levels L Highlights ingredients (less than 20%) which are running low and will need to be replaced soon. Details Use to access the crew dashboard. Opening the crew dashboard is recommended during off-peak hours as the transition screen time is ~20 - 30 seconds. B ack to Pour Screen (Exit) To return to the pour screen, select the Back to Pour Screen button. Remember, the product door must be closed to get back to this screen. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 7
operations understanding the crew dashboard Bold alerts provide clear direction when maintenance is required. Color-coded fuel gauges displaying the remaining product percentage and enjoy by date of each cartridge improve cartridge change-out management for crew members and reduce product waste. The percentage remaining and time before changing the ingredient cartridge may vary significantly. For example, a flavor cartridge with 6% may have several days remaining, while a heavily used ingredient cartridge, like Coca-Cola, may last only a few hours with 6%. The time remaining feature provides an accurate reading Orange when each cartridge will likely run out. This new feature is calculated using the dispenser’s consumption activity and daypart data to Prime deliver a dynamic and precise Required reading throughout the day. 8 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
operations myCoke mobile app The myCoke Mobile App enables crew members to monitor dispenser ingredients via their smart devices The myCoke Mobile App enables crew members to monitor dispenser ingredients via their smart devices, with no disruption to dispenser function. It helps crews efficiently maintain the dispenser by notifying them of required cartridge change-outs and cleaning tasks. M y Equipment Shows the status of all machines in your particular outlet Ingredient Status Gauges Highlights important information such as sold-out View 7100 product, prime needed, and time remaining Cleaning Check Lists Syncs status of cleaning and maintenance tasks between crew members About Provides specific and detailed information regarding each dispenser © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 9
operations pairing myCoke mobile app To use the myCoke app, a smart device must be paired with the dispensers in an outlet. To pair your device, follow the steps below: AlexH Download the Click on Equipment Click Add a Enter a display name. Scan the QR Code shown on the dispenser Once pairing myCoke app from Tab to add Dispenser or the Your display name to complete the pairing process. is successful, the App Store or dispensers. plus (+) symbol to will be visible to other MyCoke App will Google Play. pair your device. team members. NOTE: When prompted, be sure to allow camera automatically pair access and notifications. you with other dispensers in that outlet. 10 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
product replacement when to replace an ingredient cartridge Replacing ingredient cartridges Cartridge prime procedure. starts with knowing when a Priming an ingredient cartridge simply removes any cartridge is empty or unavailable. trapped air in the line and ensures guests receive a consistent, quality beverage. After replacing an empty The example at the cartridge, follow the on-screen messages outlined below: right shows the Hi-C Confirm the cartridge was inserted into the correct ingredient cartridge slot and prime by pressing the orange box on the is empty, as a result crew dashboard or press “Prime All” to prime the flavor icon is multiple cartridges. grayed out and will say “Not Available” REMINDER: The prime process lasts approximately 5-10 when selected. seconds. The process should NEVER be interrupted. When priming is complete, press exit at the upper Access the crew dashboard right of the screen. Follow the subsequent prompt to view the color-coded fuel Fanta Fanta on the screen to return to the main screen. gauge displaying the remaining product percentage. 1 hour1 hour OTE: Only press the “Prime All” button ONCE! Pressing it N remaining remaining 2% more than once will needlessly repeat the prime process. 2% Keep in mind, the percentage remaining and time before Enjoy by 04/05/19 Enjoy by 04/05/19 changing the ingredient cartridge may vary significantly. For example, a flavor cartridge with 6% may have several days remaining while a heavily used ingredient Navigate to Consumer Interface cartridge, like Coca-Cola, may last only a few hours with 6%. Are you sure you want to navigate to the consumer interface now? Cancel Continue NOTE: Time remaining is an estimate based on the dispenser’s consumption activity and daypart data. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 11
product replacement how to replace an ingredient cartridge Remove cartridge and tray from dispenser and separate cartridge from plastic tray and recycle the outer paperboard box. Remove the empty ingredient cartridge from Always place the ingredient cartridge into the plastic tray and clean with dish soap, plastic tray and ensure plastic fitment from followed by approved sanitizer solution cartridge pouch aligns with tray. (Kay-5). Ensure the ingredient cartridge is aligned with ip a clean cloth in approved sanitizer solution, D the slot found on the plastic tray. wipe the probes (that insert into cartridges), then dip a new clean cloth into the sanitizer Remove foil safety seal prior to inserting into solution and wipe the probes again to sanitize. the dispenser. Open new cartridge using perforated cartridge Insert cartridge into appropriate slot. opening flap. Close the dispenser door and follow on-screen Remove (outer) white dust-cap prior to placing instructions to complete the cartridge prime cartridge into plastic tray. process (instructions on page 9). Reminder: always replace any missing or damaged plastic cartridge trays immediately to prevent dispensing issues. Replacement trays can be ordered by calling 1-800-241-COKE (2653) through the Coca-Cola Freestyle Small Parts Program at no charge (up to $25/order). 12 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
product replacement HFCS (sweetener) dashboard reset When the HFCS BIB is empty, you will need to Dashboard Notifications About Login Door Lock Help Exit replace it and RESET the HFCS module Coca-Cola Coca-Cola Zero Diet Coke Diet Coke Caffeine Free Pibb Xtra Diet Pibb Xtra HFCS following these steps: 24 hours remaining 3 days remaining 24 hours remaining 3 hours remaining 17 hours remaining 15 hours remaining HFCS Sold out. 90% 60% 90% 5% 56% 20% NNS Ensure HFCS is empty, check the crew dashboard to see if Enjoy by 02/05/19 Enjoy by 02/08/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 the HFCS indicator has turned Fanta Fanta Zero Sprite Powerade Powerade Zero Barq’s Water red and says “HFCS Sold 24 hours 21 days 16 hours 32 days 2 days 41 days remaining remaining remaining remaining remaining remaining out.” 90% 76% 19% 95% 56% 20% Soda Water Replace the HFCS Enjoy by 02/05/19 Enjoy by 02/08/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 (instructions on page 12). Dasani Dasani Sparkling Lime Lemon Vanilla Strawberry Orange Raspberry Grape Cherry Peach Lime Ginger Once the new HFCS box is Login Door Lock Help Exit 2 days 10 days 4 days 11 days 1 hour 24 days 18 days 1 hour 2 days 3 days 3 hours 2 hours remaining remaining remaining remaining remaining remaining remaining remaining remaining remaining remaining remaining installed, touch the red HFCS 62% 84% 88% 100% 15% 98% 88% 3% 40% 43% 2% 2% box to reset and the prime Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 Enjoy by 02/05/19 function will automatically follow. Prime All The HFCS BIB indicator Dietchanges CoketoCaffeine Free a green dot when Pibb Xtra Diet Pibb Xtra HFCS successfully reset. NOTE: When the HFCS BIB is 3 hours 17 hours 15 hours The red square on the crew empty, all full calorie beverage dashboard indicates when HFCS Sold out. icons on the home screen will remaining GRAY OUT. remaining remaining the HFCS BIB is empty and needs to be replaced. 5% 56% 20% NNS © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 13
product replacement replacing sweeteners (HFCS & NNS) ENJOY BY: MM/DD/YYYY 1234567890 ENJOY BY: MM/DD/YYYY 1234567890 ENJOY BY: MM/DD/YYYY 1234567890 ENJOY BY: MM/DD/YYYY Coca-Cola Freestyle® 7100 1234567890 ENJOY BY: MM/DD/YYYY 1234567890 ENJOY BY: MM/DD/YYYY Procedure to replace BIB 1234567890 uses two sweetener sources ENJOY BY: MM/DD/YYYY 1234567890 ENJOY BY: MM/DD/YYYY 1234567890 HFCS (High Fructose Corn Sweetener) (including HFCS sweetener BIB or product BIB) Used for all full-calorie beverages Double check to see how Scrub connector using the much product is left by blunt end of the nozzle brush • HFCS (sweetener) is delivered by your lifting the box. (#149326) and soak in local distributor in a 5-Gallon BIB. approved sanitizer solution • Replacement of the HFCS BIB is identical (Kay-5). Wait two minutes and to changing your BIB syrup boxes. HFCS repeat with clean sanitizer. BIB will be located either underneath the Coca-Cola Freestyle® 7100 dispenser or in the back room. Use a cloth to catch any Open the box and pull out spills, and turn connector the fitment. • Always monitor your HFCS usage and counterclockwise CAUTION: DO NOT USE A NEVER let it become completely empty. to loosen. SHARP OBJECT TO OPEN NNS (Non-Nutritive Sweetener) Used for all low/no-calorie beverages • NNS will arrive in a SmartPAK™ cartridge Remove connector and Attach the connector and is replaced just like other ingredient replace with new HFCS to the fitment and turn cartridges (instructions on page 10).* sweetener BIB. clockwise to tighten. • NNS will always be in the number REMEMBER: Reset one (1) or top slot in the cartridge the HFCS on the crew shelf (see the brand identification strip dashboard as shown on on page 3). page 11. *NNS BIB will come with the dispenser in the event Coca-Cola Freestyle Boost is installed. For further instructions, refer to page 14. 14 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
product replacement Coca-Cola Freestyle Boost (optional equipment) how to replace Boost BIB Add additional brands to your 7100 dispenser How to replace a Coca-Cola Freestyle® Boost BIB with Coca-Cola Freestyle Boost When a Boost BIB package is sold-out, it will appear in a similar manner as Brands currently available: sold-out cartridges. • Barq’s Olde Style Root Beer Manually replace the Boost BIB package. For instructions, refer to page 14. • Minute Maid Lemonade w/ Real Sugar Once the BIB is replaced, tap on the ingredient location to reset. • Blue Sky Lemonade Once successfully reset, the Boost BIB indicator will change to a green dot. • vitaminwater XXX • vitaminwater XXX Zero NOTE: Brands which are available in cartridges are not eligible to be used on Boost. MM Lemonade Successful reset Sugar Equipment and healthy status icon. BIB pump MM Lemonade Sugar Sold out A red square on the crew dashboard indicates Boost BIB is empty and needs to be replaced. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 15
product replacement Coca-Cola Freestyle Boost (optional equipment) how to replace under the counter NNS BIB Changing the NNS (Under the Counter) Procedure To Replace NNS BIB Ingredients Under the Counter NNS (Non-Nutritive Sweetener) is a BIB ingredient Release by moving Reinstall the collar. Open located under the counter for each Freestyle locking lever to the the new box, pull out the dispenser. When NNS is empty, the dispenser it left. Double check to fitment and remove cap. serves will be unable to pour diet or low calorie ensure the box is CAUTION: Do not use a beverages and those brands will display as gray outs empty and remove. sharp object to open on the touch screen. To ensure a BIB is empty, check the Crew Dashboard to see if the NNS indicator has turned red with a “Sold Out” alert. Remove collar. Clean Place box onto tray pen the cabinet under the counter and replace O collar, probe and with the arrows on the the NNS using a new box from your storage compartment with package facing up. Align area. (Follow procedures as shown.) cloth dipped in fitment to connector, then approved sanitizer move lever to the right to Once the new NNS box is installed, return to the solution (Kay-5). Wait lock. Crew Dashboard and press the red “Sold Out” 2 minutes and repeat alert to prime and reset. with fresh sanitizer NOTE: Small bubbles indicate it’s installed correctly. NOTE: NNS indicator displays a green dot when solution then allow to successfully reset. air dry. 16 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance cleaning nozzle, injector ring, and ice chute How to properly clean the How to properly nozzle and injector ring clean the ice chute Locate the nozzle. Using a clean cloth to protect Turn off power using green your fingers, twist nozzle counter-clockwise, power button. and then pull down to remove. Use the ice chute brush crub the nozzle at a 45° angle with dish soap S (part #143257) and using the blunt end of the nozzle brush approved sanitizer solution (small parts #149326). (Kay-5) to clean inside the Rinse nozzle in warm, clean, drinkable water. ice chute. Place nozzle in approved sanitizer solution Wait two minutes to allow (Kay-5). Shake nozzle when submerging to to air dry, then repeat step remove any air bubbles and soak the nozzle for 2 with fresh sanitizer solution. a minimum of 2 minutes. CAUTION: DO NOT Wipe the outside of the ice chute tip using a clean cloth SOAK NOZZLES OVERNIGHT! and fresh sanitizer solution. Dip the pointed end of the nozzle brush (small Allow time for the ice chute and ice chute tip to air dry. parts #149326) in sanitizer solution and scrub the injector ring at a 45° angle. Focus on the Return to normal operation. small holes where ingredient comes out and the area where the nozzle was connected (inner ring). To access the interior surfaces of the inner ring, use the wire handle nozzle brush (small ice chute brush parts #16586). Wipe injector ring with a clean cloth and sanitizer and allow to sit for 2 minutes. #143257 Then repeat with fresh sanitizer solution. Allow the nozzle and injector ring area to “AIR DRY,” then use a clean cloth to reinstall nozzle and lock into place turning clockwise. NOTE: Take extra care to ensure the nozzle is inserted completely and locked into place. Test by pouring a sparkling beverage. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 17
maintenance cleaning drain and exterior surfaces How to properly clean How to properly clean the exterior the drain NOTE: Reinforce with crew to always clean the touch screen, levers, and ADA interface area periodically repare 1 packet of approved P sanitizer solution (Kay-5) with throughout the day. 2.5 gallons of water. Remove the cup rest. Clean and sanitize the cup rest and emove the cup rest and drain spider R drain pan in an approved sanitizer solution using a clean plate. Clean and sanitize the cup rest, cloth. Then allow to air dry. drain spider plate, and drain pan in P our remaining sanitizer solution slowly down the an approved sanitizer solution using dispenser drain. Ensure the drain empties properly. a clean cloth. R eplace the cup rest in the drain pan. Use the drain brush (small parts #144925) to scrub the dispenser U sing a clean cloth and approved sanitizer solution, wipe drain, then pour remaining sanitizer all exterior surfaces including the cartridge access door, solution slowly down drain. Ensure touch screen, levers and ADA interface area. the drain empties properly. Replace the cup rest in the drain pan. drain brush #144925 18 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance cleaning and filling ice bin Ice bin cleaning best practices How to check/refill ice Maintaining the proper ice level is critical to full R emove ALL ice by using the ice dispense lever (if a top mounted ice maker is installed, follow ensuring your guest receives a quality beverage. 2/3 full manufacturer’s recommendation for cleaning). If using a top-mount ice maker, follow established procedures for checking ice level. If you fill the ice 1/3 full T urn power off and unplug dispenser. manually, check to ensure ice is at least 1/3 full at all times. Fill the ice bin by following the steps R emove ice bin lid. illustrated below: Ice bin should NEVER be less than one-third full P our warm water slowly into the bin (not over Power off the dispenser and fill a clean bucket with ice. the ice chute) to melt the remaining ice on the cold plate. Safely lift and remove ice bin lid and place on ice lid hook. Dump the ice in the ice bin and fill until full. S pray approved sanitizer solution (Kay-5) onto (approximately 2" from the top – do not overfill) all internal surfaces of ice bin and both sides of ice bin lid. Replace ice bin lid. Clean areas within reach inside the bin with NOTE: Store bought or “bagged ice” SHOULD NEVER BE USED as it may either a clean cloth or an ice bin brush (small seriously damage the Coca-Cola Freestyle® 7100 dispenser ice bin. parts #149322). Spray approved sanitizer solution on all internal surfaces and lid again, allow draining and air dry. Return to normal operation. NOTE: For complete disassembly instructions, contact your Coca-Cola representative. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 19
maintenance small parts and cleaning tips CAUTION: Customers may order up to $25 worth of the Coca-Cola recommends WHAT NOT TO DO... following small parts per location. Kay-5® sanitizer, or a Call The Coca-Cola service number 1-800-241-COKE (2653) and request a DO NOT use bleach, or small parts order. comparable food-grade any unapproved NOTE: Shipping request other than standard ground transportation may be chlorine sanitizer. chemicals! charged to your outlet. If using Kay-5 brand, add 1 oz. packets of Kay-5 to 2.5 gallons of clean, warm water in a clean, 5-gallon bucket. DO NOT soak any parts overnight! CAUTION: When using a chlorinated detergent other than Kay-5, follow nozzle tip nozzle brush microfiber cloth the instructions to produce a 100 #144700 #149326 #127723 ppm chlorine sanitizer solution. DO NOT use scouring pads, steel wool or any abrasive material. It will scratch the surface and result in rusting/pitting! SmartPAK® DO NOT use paper cartridge door key ice chute brush cartridge tray towels. They may break #141343 #143257 #141103 apart and clog the drain! REMINDER: Kay-5 sanitizer, DO NOT pour hot cleaning brush and replacement liquids into the drain! nozzle can be ordered by calling (greater than wire handled nozzle drain Kay-5 sanitizer brush cleaning brush 1-800-241-COKE (2653). 125˚F – 51.6˚C) #24041 #16586 #144925 20 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance daily, weekly, and monthly checklist Every Time Weekly lean and sanitize to remove debris from ingredient cartridge trays and cartridge C Clean ice chute with clean cloth, clean brush, and probes with an approved sanitizer solution when cartridges are changed (See approved sanitizer solution (Kay-5) (instructions Replacing an Ingredient Cartridge on page 10). on page 15). Remove and clean both sides of ice bin lid with Daily approved sanitizer solution. Clean and sanitize nozzle and injector ring (See How to Clean exterior surfaces of top mount ice maker Remove/Clean/Replace Nozzle on page 15). (if applicable). Pour warm sanitizer solution SLOWLY down the drain. Monthly Using a clean cloth and approved sanitizer solution, Follow instructions for ice bin cleaning best wipe down all exterior surfaces, including: practices (see page 17) » Touch screen » Levers » Splash plate » Exterior of drain pan »A DA interface » Front and side panels » Door NOTE: Always clean and sanitize high frequency touch points periodically throughout the day. Wash and rinse the cup rest and drain pan in an approved sanitizer solution using a clean cloth. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 21
maintenance manager lock mode Managers can lock the C oca-Cola Freestyle dispenser t o prevent drinks from being poured without having to manually power off the unit. Access the crew dashboard (instructions on There are two ways the dispenser can be locked: Once the dispenser is locked, you may page 6), tap ‘Lock’ icon in top right corner •M anual Setting unlock the user interface by using the to launch the configuration screen. Slide the “Until I Unlock” toggle switch to “enable” manager passcode (2653). the Manual Unlock feature. Once enabled, the manager must enter the passcode to unlock the dispenser at any time. •T ime Setting Tap the button next to ‘Lock Until’ and set a time for the dispenser to unlock automatically when “Until I Unlock” is disabled. 22 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance calorie counter display feature Follow these steps for an easy way to help comply with the FDA menu- labeling regulations for chain establishments with 20 or more outlets: CREATE A CUSTOM NAME AND SIZE Tap on the drink name or portion size to adjust (e.g. S/M/L/XL) then click exit to return to the consumer interface Access the crew dashboard. Then tap login, in the header, and type the manager passcode 2653. Slide caloric display toggle to enabled to activate. Slide toggle icons to create a portion size. Select settings and then choose Green/right is enabled; Gray/left Service Mode in the secondary is disabled. navigation. NOTE: The initial setting for the caloric display feature will be disabled NOTE: View of calorie display feature when activated. © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 23
maintenance ingredient cartridge maintenance SmartPAK™ (paperboard) cartridges replace your BIB packaging, except for HFCS (sweetener) BIB. HFCS will be the only ingredient located outside of the Coca-Cola Freestyle® dispenser. • Always remove and replace ONE CARTRIDGE at a time to avoid inserting it into the incorrect slot. • Black plastic cartridge trays should be “hand washed” only using dish soap and Kay-5 sanitizer or an approved equivalent and NEVER PLACED IN A DISHWASHER. Placing trays in a dishwasher may warp the trays over time. • Staging of ingredient cartridges and plastic trays for your most popular brands and flavors will make the cartridge change-out process more efficient and avoid delays during peak periods. • Never stack cartridges more than six (6) high. • Always ensure ingredient cartridges are organized by “enjoy by dates” to effectively manage inventory. • Always use your oldest ingredient cartridges on hand first, i.e. “FIRST-IN ~ FIRST-OUT”. • Avoid placing cartridges near any heat source, standing water, or cleaning solutions. Proper handling of the ingredient cartridges and plastic trays is extremely important to ensure proper operation of the Coca-Cola Freestyle® 7100 dispenser. 24 | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
resources We are committed to maximizing the operational and business performance of your Coca-Cola Freestyle® by providing your crew with the support they need. PREMIUM SUPPORT SOLUTIONS: TRAINING TOOLS SERVICE Training resources to keep Our materials and support We are constantly innovating your crew in-the-know, from infrastructure make to better serve your first installation, through new maintenance and cleaning operational and business hires, to new upgrades in easier – and keep your needs with 24 hours 7 days equipment or processes. dispensers running smoothly. a week support @ 1-800- 241-COKE and turnkey » Live Crew Onboarding » Small Parts (1-800-241-COKE) technological solutions. » iLearnCoca-ColaFreestyle.com » Crew Reminders & Checklists » MyCokeTech » Crew Training Reference Guide » On-Dispenser Instructions » On-Site Service » Remote Software Diagnostics & Analytics To find out what Coca-Cola Freestyle Crew Connect can do for your business, contact your Coca-Cola Sales Representative © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 | 25
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A PRODUCT OF 30 | © 2022 The Coca-Cola Company©|2022 The Coca-Cola Coca-Cola Company Freestyle® 7100 User| Guide Coca-Cola Freestyle® 7100 | Confidential User Guide information | Confidential of The information Coca-Cola Company of The Coca-Cola Company | 20220215 | 20220215
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