71OO User Guide - iLearn Coca-Cola Freestyle

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71OO User Guide - iLearn Coca-Cola Freestyle
71OO User Guide

  © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   1
71OO User Guide - iLearn Coca-Cola Freestyle
This guide provides general tips and
proper maintenance procedures for your
Coca-Cola Freestyle® 7100 dispenser.
Coca-Cola Freestyle® 71OO utilizes micro-dosing technology and stores all
beverage components separately until the moment the drink is poured, ensuring
a fresh, great tasting beverage every time.
71OO User Guide - iLearn Coca-Cola Freestyle
contents
     equipment                                                                                                 maintenance

 external components  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 2                     cleaning nozzle, injector ring, and ice chute •  •  •  •  •  •  •  •  • 17
 internal and under the counter components  •  •  •  •  •  •  •  • 3                                         cleaning drain and exterior surfaces •  •  •  •  •  •  •  •  •  •  •  •  •  • 18
                                                                                                             cleaning and filling ice bin •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 19
     operations
                                                                                                             small parts and cleaning tips  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 20
 pouring a drink •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 4
 (standard and ADA interface)                                                                                daily, weekly, and monthly checklist •  •  •  •  •  •  •  •  •  •  •  •  •  • 21
 mobile pour •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 5            manager lock mode •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 22
 accessing the ingredient summary and crew dashboard •  • 6
                                                                                                             calorie counter display feature  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 23
 understanding the ingredient summary •  •  •  •  •  •  •  •  •  •  • 7
                                                                                                             ingredient cartridge maintenance  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 24
 understanding the crew dashboard •  •  •  •  •  •  •  •  •  •  •  •  •  • 8
 myCoke mobile app •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 9
 pairing myCoke mobile app •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 10                               resources

                                                                                                             Crew Connect •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 25
   product replacement
 when to replace an ingredient cartridge  •  •  •  •  •  •  •  •  •  • 11
 how to replace an ingredient cartridge  •  •  •  •  •  •  •  •  •  •  • 12
 HFCS (sweetener) dashboard reset •  •  •  •  •  •  •  •  •  •  •  •  •  • 13
 replacing sweeteners (HFCS & NNS) •  •  •  •  •  •  •  •  •  •  •  •  • 14                                                           For crew training videos, visit
                                                                                                                                     iLearnCoca-ColaFreestyle.com
 Coca-Cola Freestyle Boost •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  • 15

                                                                       © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |       1
71OO User Guide - iLearn Coca-Cola Freestyle
equipment

external components
        Ice bin lid*

        Cartridge access door

        Key                                                                                                                                               Nozzle and Injector Ring

        Touch screen
                                                                                                                                                    The cartridge area is accessible
        Nozzle and injector ring                                                                                                                    by unlocking the key lock
                                                                                                                                                    (pictured    in the diagram).
        Beverage dispense lever                                                                                                            • For several reasons, including food
                                                                                                                                             safety, it’s important to keep this
                                                                                                                                             area locked at all times and the key
        Ice chute                                                                                                                            kept with a manager or in a secured
                                                                                                                                             location (such as a locked office).
        Ice dispense lever                                                                                                                 • Additional keys can be ordered
                                                                                                                                             through the Coca-Cola Small Parts
        ADA interface                                                                                                                        Program at no-cost.
                                                                                                                                           • Should you misplace your key
        Cup rest and drain pan                                                                                                               or experience trouble with
                                                                                                                                             accessing the cartridge area, call
* Not applicable with top mounted ice maker.                                                                                                 MyCokeTech® for support at
                                                                                                                                             1-800-241-COKE (2653).

2   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
71OO User Guide - iLearn Coca-Cola Freestyle
equipment

internal and under the counter components
                                                                                                                                        The dispenser is
 Ingredient cartridge                                                                                                                   equipped with two
                                                                                                                                        stand-by modes:
 Cartridge tray                                                                                                                1. Power Saver Mode
                                                                                                                               If the dispenser is inactive for
                                                                                                                               120-minutes the touchscreen
 Brand identification strip                                                                                                    will go dark. Simply tap the
                                                                                                                               touchscreen anywhere to
 Power switch                                                                                                                  wake it up.
                                                                                                                               2. Locked Mode
 HFCS sweetener                                                                                   Cartridge Tray
                                                                                                                               Lock the dispenser by
                                                                                                                               pressing the lock icon in the
                                                                                                                               top right corner of the crew
 CO2 tank                                                                                                                      dashboard. This mode locks
                                                                                                                               the touch screen and prohibits
                                                                                                                               dispensing during non-
                                                                                                                               operating hours. Choose to
                                                                                                                               lock manually or set an
                                                                                                                               automated time window.
                                                                                                                               Power Switch
                                                                                                                               The power (on/off) switch is
                                                                                                                               located on the right-hand side
                                                                                                                               underneath a square plastic
                                                                                                                               flap. CAUTION! DO NOT
                                                                                                                               POWER OFF unless told to do
                                                                                                                               so by a Coca-Cola Senior
                                                                                                Power Switch                   Technician or as instructed for
                                                                                                                               safety when cleaning the ice
                                                                                                                               bin (refer to page 17).

                              © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   3
71OO User Guide - iLearn Coca-Cola Freestyle
operations

Ice Dispense Lever                                      pouring a drink
                                                                                    Select a brand to see all
                          Pour Lever
                                                                                    available flavor options.

                                                                                    Pick your favorite and
                                                                                    then use the pour lever to
Step one                                                                            dispense your beverage.
Place your cup under the ice chute and press
lever to dispense ice.
Step two
Find your favorite beverage using the touch
screen. Note the touch screen will time out after
10 seconds and return to the home screen.

Using the ADA interface
The ADA interface allows people with reach challenges                             Press      to activate the ADA Interface
               (such as those in wheelchairs) to use the
                  Coca-Cola Freestyle® dispenser without                          Press      to select a brand and see all the flavor options.
                   having to reach the touch screen.
                                                                                  Use            to navigate to your favorite beverage
                          Assisting Guests with the
                          Coca-Cola Freestyle Dispenser                           Press      to pour selected beverage.
                         Some guests may need a little extra help choosing
                        and dispensing his/her drink if you have the
                     Coca-Cola Freestyle dispenser.
              If someone looks like they might need assistance (e.g., he/
                                                                              NOTE: The ADA screen will revert back to the
            she is visually impaired or height/reach challenged), tell your   standard home screen after one minute of
            guest that you have the Coca-Cola Freestyle dispenser and
            that you would be happy to assist with his/her beverage           inactivity, or press “ADA Exit Button” in the
            choice.                                                           upper right corner.
            It is up to you to determine whether the above satisfies your
            legal and operational obligations.

4   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
71OO User Guide - iLearn Coca-Cola Freestyle
operations

mobile pour
Mobile Pour allows customers to use their mobile phones to dispense their favorite
Coca-Cola Freestyle beverages without downloading a special app or membership.

   Place cup in                                                               Scan QR code
   dispenser                                                                   on dispenser
   and push                                                                    using your smar
   lever for ice.                                                              phone camera.
                                                                               Be sure to hold
                                                                               your phone in
                                                                               front of the QR
                                                                               code, DO NOT
                                                                               hold it lower
                                                                               than the
                                                                               dispenser
                                                                               screen.

   Select desired                                                             Press “hold to
   brand and drink.                                                            pour” button
                                                                               and release it to
                                                                               stop. Keep
                                                                               button pressed
                                                                               until cup is full.

                                   © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   5
71OO User Guide - iLearn Coca-Cola Freestyle
operations

accessing the ingredient summary
and crew dashboard
Accessing the Ingredient Summary screen                                                               Accessing the Crew Dashboard
                                                      Secret Handshake                                Crew Dasboard
                                                      On the all brands consumer
                                                      screen, press your index
                                                      finger to the lower left side
                                                      of the screen to the right of
                                                      the water icon. Hold for
                                                      approximately 5-6 seconds
                                                      to launch the Ingredient
                                                      Summary screen.

                                                      Cartridge Door
                                                      Opening the cartridge access
                                                      door will also launch the
                                                      Ingredient Summary screen
                                                                                                      From the Ingredient Summary screen
                                                                                                      – touch the Details button to open the
                                                                                                      Crew Dashboard.
                                                                                                      Note: This action is recommended
                                                                                                      during off-peak hours as the transition
                                                                                                      screen time is ~20 - 30 seconds.

6   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
71OO User Guide - iLearn Coca-Cola Freestyle
operations

understanding the ingredient summary
    H
     igh Priority
    Review items requiring attention to resume
    ingredient function, such as line flush. Reach
    out to the service hotline at 800•241•2653
    (COKE) if you need assistance in the U.S. In
    Canada, call 800•318•2643 (COKE).
    	Action Required
      Require immediate action, such as
      ingredient sold-out or prime needed.
      Change the cartridge if the ingredient
      gauge is in the red sold-out status. Select
      the Prime All button to prime the lines for
      the orange prime required gauges.

     ow Levels
    L
    Highlights ingredients (less than 20%) which
    are running low and will need to be replaced
    soon.

     Details
     Use to access the crew dashboard.
     Opening the crew dashboard is
     recommended during off-peak hours as the
     transition screen time is ~20 - 30 seconds.

   B
     ack to Pour Screen (Exit)
    To return to the pour screen, select the Back
    to Pour Screen button. Remember, the
    product door must be closed to get back to
    this screen.
                                                     © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   7
71OO User Guide - iLearn Coca-Cola Freestyle
operations

understanding the crew dashboard
     Bold alerts provide clear direction
     when maintenance is required.

     	Color-coded fuel gauges
       displaying the remaining product
       percentage and enjoy by date of
       each cartridge improve cartridge
       change-out management for crew
       members and reduce product
       waste.

	The percentage remaining and
  time before changing the
  ingredient cartridge may vary
  significantly. For example, a flavor
  cartridge with 6% may have
  several days remaining, while a
  heavily used ingredient cartridge,
  like Coca-Cola, may last only a
  few hours with 6%.

     The time remaining feature
     provides an accurate reading
                                                                                         Orange
     when each cartridge will likely run
     out. This new feature is calculated
     using the dispenser’s consumption
     activity and daypart data to
                                                                                         Prime
     deliver a dynamic and precise                                                       Required

     reading throughout the day.

8   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
operations

myCoke mobile app
The myCoke Mobile App enables crew members to monitor dispenser ingredients via their smart devices
The myCoke Mobile App enables
crew members to monitor
dispenser ingredients via their
smart devices, with no disruption
to dispenser function. It helps
crews efficiently maintain the
dispenser by notifying them of
required cartridge change-outs
and cleaning tasks.

    M
     y Equipment
    Shows the status of all
    machines in your particular
    outlet

    	Ingredient Status Gauges
      Highlights important
      information such as sold-out                                                                                                                                                   View 7100

      product, prime needed, and
      time remaining

    	Cleaning Check Lists
      Syncs status of cleaning and maintenance tasks
      between crew members

    About
     Provides specific and detailed information
     regarding each dispenser

                                                       © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   9
operations

pairing myCoke mobile app
To use the myCoke app, a smart device must be paired with the
dispensers in an outlet. To pair your device, follow the steps below:

                                                                                          AlexH

Download the                 Click on Equipment           Click Add a                  Enter a display name.        Scan the QR Code shown on the dispenser        Once pairing
myCoke app from              Tab to add                   Dispenser or the             Your display name            to complete the pairing process.               is successful,
the App Store or             dispensers.                  plus (+) symbol to           will be visible to other                                                    MyCoke App will
Google Play.                                              pair your device.            team members.                NOTE: When prompted, be sure to allow camera   automatically pair
                                                                                                                    access and notifications.                      you with other
                                                                                                                                                                   dispensers in that
                                                                                                                                                                   outlet.

10   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
product replacement

when to replace an ingredient cartridge
Replacing ingredient cartridges                                         Cartridge prime procedure.
starts with knowing when a                                              Priming an ingredient cartridge simply removes any
cartridge is empty or unavailable.                                      trapped air in the line and ensures guests receive a
                                                                        consistent, quality beverage. After replacing an empty
   	The example at the                                                 cartridge, follow the on-screen messages outlined below:
     right shows the Hi-C
                                                                             Confirm the cartridge was inserted into the correct
     ingredient cartridge                                                    slot and prime by pressing the orange box on the
     is empty, as a result                                                   crew dashboard or press “Prime All” to prime
     the flavor icon is                                                      multiple cartridges.
     grayed out and will
     say “Not Available”                                                REMINDER: The prime process lasts approximately 5-10
     when selected.                                                     seconds. The process should NEVER be interrupted.
                                                                             When priming is complete, press exit at the upper
   	Access the crew dashboard                                               right of the screen. Follow the subsequent prompt
     to view the color-coded fuel Fanta Fanta                                on the screen to return to the main screen.
     gauge displaying the remaining
     product percentage.          1 hour1 hour                           OTE: Only press the “Prime All” button ONCE! Pressing it
                                                                        N
                                  remaining
                                          remaining

                                     2%
                                                                        more than once will needlessly repeat the prime process.
                                            2%
	Keep in mind, the percentage
  remaining and time before Enjoy by 04/05/19
                                       Enjoy by 04/05/19

  changing the ingredient
  cartridge may vary
  significantly. For example,
  a flavor cartridge with 6% may have several
  days remaining while a heavily used ingredient                                                      Navigate to Consumer Interface

  cartridge, like Coca-Cola, may last only a few
  hours with 6%.
                                                                                      Are you sure you want to navigate to the consumer interface now?

                                                                                                             Cancel       Continue

	NOTE: Time remaining is an estimate based on the
  dispenser’s consumption activity and daypart data.

                                                           © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   11
product replacement

how to replace an ingredient cartridge
Remove cartridge and tray from dispenser and separate cartridge
from plastic tray and recycle the outer paperboard box.

     Remove the empty ingredient cartridge from                       Always place the ingredient cartridge into
     the plastic tray and clean with dish soap,                        plastic tray and ensure plastic fitment from
     followed by approved sanitizer solution                           cartridge pouch aligns with tray.
     (Kay-5).
                                                                       Ensure the ingredient cartridge is aligned with
      ip a clean cloth in approved sanitizer solution,
     D                                                                 the slot found on the plastic tray.
     wipe the probes (that insert into cartridges),
     then dip a new clean cloth into the sanitizer                     Remove foil safety seal prior to inserting into
     solution and wipe the probes again to sanitize.                   the dispenser.

     Open new cartridge using perforated cartridge                    Insert cartridge into appropriate slot.
     opening flap.                                                     Close the dispenser door and follow on-screen
     
     Remove   (outer) white dust-cap prior to placing                  instructions to complete the cartridge prime
     cartridge into plastic tray.                                      process (instructions on page 9).

                                             Reminder: always replace any missing
                                             or damaged plastic cartridge trays
                                             immediately to prevent dispensing
                                   issues. Replacement trays can be ordered by
                                   calling 1-800-241-COKE (2653) through the
                                   Coca-Cola Freestyle Small Parts Program at
                                   no charge (up to $25/order).

12   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
product replacement

 HFCS (sweetener) dashboard reset
 When the HFCS BIB is
 empty, you will need to                                    Dashboard                    Notifications                  About
                                                                                                                                                                                                                                Login       Door          Lock      Help          Exit

 replace it and RESET
 the HFCS module                                         Coca-Cola                          Coca-Cola Zero                     Diet Coke                        Diet Coke Caffeine Free         Pibb Xtra                           Diet Pibb Xtra                   HFCS

 following these steps:                                  24 hours
                                                         remaining
                                                                                            3 days
                                                                                            remaining
                                                                                                                               24 hours
                                                                                                                               remaining
                                                                                                                                                                3 hours
                                                                                                                                                                remaining
                                                                                                                                                                                                17 hours
                                                                                                                                                                                                remaining
                                                                                                                                                                                                                                    15 hours
                                                                                                                                                                                                                                    remaining
                                                                                                                                                                                                                                                                     HFCS Sold out.

                                                         90%                                60%                                90%                              5%                              56%                                 20%                              NNS
     	Ensure HFCS is empty, check
       the crew dashboard to see if                      Enjoy by 02/05/19                  Enjoy by 02/08/19                  Enjoy by 02/05/19                Enjoy by 02/05/19               Enjoy by 02/05/19                   Enjoy by 02/05/19

       the HFCS indicator has turned                     Fanta                              Fanta Zero                         Sprite                           Powerade                        Powerade Zero                       Barq’s                           Water

       red and says “HFCS Sold                           24 hours                           21 days                            16 hours                         32 days                         2 days                              41 days
                                                         remaining                          remaining                          remaining                        remaining                       remaining                           remaining
       out.”                                             90%                                76%                                19%                              95%                             56%                                 20%                              Soda Water

     	Replace the HFCS                                  Enjoy by 02/05/19                  Enjoy by 02/08/19                  Enjoy by 02/05/19                Enjoy by 02/05/19               Enjoy by 02/05/19                   Enjoy by 02/05/19

       (instructions on page 12).                       Dasani
                                                                             Dasani
                                                                             Sparkling
                                                                                           Lime                 Lemon          Vanilla             Strawberry   Orange              Raspberry   Grape               Cherry          Peach
                                                                                                                                                                                                                                                        Lime
                                                                                                                                                                                                                                                        Ginger

     	Once the new HFCS box is
                                                                                                         Login                                      Door                                  Lock                                  Help                                 Exit
                                                         2 days              10 days        4 days              11 days        1 hour              24 days      18 days             1 hour      2 days              3 days          3 hours             2 hours
                                                         remaining           remaining      remaining           remaining      remaining           remaining    remaining           remaining   remaining           remaining       remaining           remaining

       installed, touch the red HFCS                     62%                 84%            88%                 100%           15%                 98%          88%                 3%          40%                 43%             2%                  2%

       box to reset and the prime                        Enjoy by
                                                         02/05/19
                                                                             Enjoy by
                                                                             02/05/19
                                                                                            Enjoy by
                                                                                            02/05/19
                                                                                                                Enjoy by
                                                                                                                02/05/19
                                                                                                                               Enjoy by
                                                                                                                               02/05/19
                                                                                                                                                   Enjoy by
                                                                                                                                                   02/05/19
                                                                                                                                                                Enjoy by
                                                                                                                                                                02/05/19
                                                                                                                                                                                    Enjoy by
                                                                                                                                                                                    02/05/19
                                                                                                                                                                                                Enjoy by
                                                                                                                                                                                                02/05/19
                                                                                                                                                                                                                    Enjoy by
                                                                                                                                                                                                                    02/05/19
                                                                                                                                                                                                                                    Enjoy by
                                                                                                                                                                                                                                    02/05/19
                                                                                                                                                                                                                                                        Enjoy by
                                                                                                                                                                                                                                                        02/05/19

       function will automatically
       follow.                                                                                                                                                    Prime All

   	The HFCS BIB indicator
Dietchanges
      CoketoCaffeine         Free
                 a green dot when      Pibb Xtra                                                                            Diet Pibb Xtra                                                                                              HFCS
     successfully reset.

 	NOTE: When the HFCS BIB is
3 hours                                17 hours                                                                             15 hours
                                                                                                                                                         The red square on the crew
   empty, all full calorie beverage
                                                                                                                                 dashboard indicates when                                                                               HFCS Sold out.
   icons on the home screen will
remaining
   GRAY OUT.
                                       remaining                                                                            remaining
                                                                                                                                   the HFCS BIB is empty and
                                                                                                                                                         needs to be replaced.
5%                                     56%                                                                                  20%                                                                                                         NNS
                                             © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |                                                                                                        13
product replacement

replacing sweeteners (HFCS & NNS)
                                                                         ENJOY BY:
                                                                         MM/DD/YYYY
                                                                         1234567890   ENJOY BY:
                                                                                      MM/DD/YYYY
                                                                                      1234567890

                                                                         ENJOY BY:
                                                                         MM/DD/YYYY
                                                                         1234567890   ENJOY BY:
                                                                                      MM/DD/YYYY

Coca-Cola Freestyle® 7100
                                                                                      1234567890

                                                                         ENJOY BY:
                                                                         MM/DD/YYYY
                                                                         1234567890   ENJOY BY:
                                                                                      MM/DD/YYYY

                                                                Procedure to replace BIB
                                                                                      1234567890

uses two sweetener sources
                                                                         ENJOY BY:
                                                                         MM/DD/YYYY
                                                                         1234567890   ENJOY BY:
                                                                                      MM/DD/YYYY
                                                                                      1234567890

HFCS (High Fructose Corn Sweetener)                             (including HFCS sweetener BIB or product BIB)
Used for all full-calorie beverages                                                                Double check to see how                  Scrub connector using the
                                                                                                   much product is left by                  blunt end of the nozzle brush
• HFCS (sweetener) is delivered by your
                                                                                                   lifting the box.                         (#149326) and soak in
  local distributor in a 5-Gallon BIB.
                                                                                                                                            approved sanitizer solution
• Replacement of the HFCS BIB is identical                                                                                                 (Kay-5). Wait two minutes and
  to changing your BIB syrup boxes. HFCS                                                                                                    repeat with clean sanitizer.
  BIB will be located either underneath the
  Coca-Cola Freestyle® 7100 dispenser or in
  the back room.                                                                                   Use a cloth to catch any                 Open the box and pull out
                                                                                                   spills, and turn connector               the fitment.
• Always monitor your HFCS usage and                                                             counterclockwise                         CAUTION: DO NOT USE A
  NEVER let it become completely empty.                                                            to loosen.                               SHARP OBJECT TO OPEN

NNS (Non-Nutritive Sweetener)
Used for all low/no-calorie beverages
• NNS will arrive in a SmartPAK™ cartridge                                                        Remove connector and                     Attach the connector
  and is replaced just like other ingredient                                                       replace with new HFCS                    to the fitment and turn
  cartridges (instructions on page 10).*                                                           sweetener BIB.                           clockwise to tighten.

• NNS will always be in the number                                                                                                        REMEMBER: Reset
  one (1) or top slot in the cartridge                                                                                                      the HFCS on the crew
  shelf (see the brand identification strip                                                                                                 dashboard as shown on
  on page 3).                                                                                                                               page 11.

*NNS BIB will come with the dispenser in the event Coca-Cola Freestyle Boost is installed. For further instructions, refer to page 14.
14   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
product replacement

Coca-Cola Freestyle Boost (optional equipment)
how to replace Boost BIB
Add additional brands to your 7100 dispenser                                        How to replace a Coca-Cola Freestyle® Boost BIB
with Coca-Cola Freestyle Boost                                                           When a Boost BIB package is sold-out, it will appear in a similar manner as
Brands currently available:                                                              sold-out cartridges.

• Barq’s Olde Style Root Beer                                                            Manually replace the Boost BIB package. For instructions, refer to page 14.

• Minute Maid Lemonade w/ Real Sugar                                                     Once the BIB is replaced, tap on the ingredient location to reset.

• Blue Sky Lemonade                                                                      Once successfully reset, the Boost BIB indicator will change to a green dot.

• vitaminwater XXX

• vitaminwater XXX Zero
NOTE: Brands which are available in cartridges are not eligible to be
used on Boost.                                                                                                                         MM Lemonade            Successful reset
                                                                                                                                       Sugar
Equipment                                                                                                                                                     and healthy
                                                                                                                                                              status icon.
                                                      BIB pump

                                                                                                                                        MM Lemonade
                                                                                                                                        Sugar

                                                                                                                                        Sold out

                                                                                    A red square on the crew dashboard indicates
                                                                                    Boost BIB is empty and needs to be replaced.

                                                    © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   15
product replacement

Coca-Cola Freestyle Boost (optional equipment)
how to replace under the counter NNS BIB
Changing the NNS
(Under the Counter)                                                    Procedure To Replace NNS BIB Ingredients Under the Counter
NNS (Non-Nutritive Sweetener) is a BIB ingredient
                                                                                                   Release by moving                                        Reinstall the collar. Open
located under the counter for each Freestyle
                                                                                                   locking lever to the                                     the new box, pull out the
dispenser. When NNS is empty, the dispenser it
                                                                                                   left. Double check to                                    fitment and remove cap.
serves will be unable to pour diet or low calorie
                                                                                                   ensure the box is                                        CAUTION: Do not use a
beverages and those brands will display as gray outs
                                                                                                   empty and remove.                                        sharp object to open
on the touch screen.

     To ensure a BIB is empty, check the Crew
     Dashboard to see if the NNS indicator has
     turned red with a “Sold Out” alert.
                                                                                                   Remove collar. Clean                                     Place box onto tray
      pen the cabinet under the counter and replace
     O                                                                                             collar, probe and                                        with the arrows on the
     the NNS using a new box from your storage                                                     compartment with                                         package facing up. Align
     area. (Follow procedures as shown.)                                                           cloth dipped in                                          fitment to connector, then
                                                                                                   approved sanitizer                                       move lever to the right to
     Once the new NNS box is installed, return to the
                                                                                                   solution (Kay-5). Wait                                   lock.
     Crew Dashboard and press the red “Sold Out”
                                                                                                   2 minutes and repeat
     alert to prime and reset.
                                                                                                   with fresh sanitizer            NOTE: Small bubbles indicate it’s installed correctly.
NOTE: NNS indicator displays a green dot when                                                      solution then allow to
successfully reset.                                                                                air dry.

16   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance

cleaning nozzle, injector ring, and ice chute
How to properly clean the                                                                                             How to properly
nozzle and injector ring                                                                                              clean the ice chute
    Locate the nozzle. Using a clean cloth to protect                                                                     Turn off power using green
    your fingers, twist nozzle counter-clockwise,                                                                          power button.
    and then pull down to remove.
                                                                                                                           Use the ice chute brush
     crub the nozzle at a 45° angle with dish soap
    S                                                                                                                      (part #143257) and
    using the blunt end of the nozzle brush                                                                                approved sanitizer solution
    (small parts #149326).                                                                                                 (Kay-5) to clean inside the
    Rinse nozzle in warm, clean, drinkable water.                                                                         ice chute.

   Place nozzle in approved sanitizer solution                                                                          Wait two minutes to allow
    (Kay-5). Shake nozzle when submerging to                                                                               to air dry, then repeat step
    remove any air bubbles and soak the nozzle for                                                                         2 with fresh sanitizer solution.
    a minimum of 2 minutes. CAUTION: DO NOT
                                                                                                                           Wipe the outside of the ice chute tip using a clean cloth
    SOAK NOZZLES OVERNIGHT!
                                                                                                                           and fresh sanitizer solution.
    Dip the pointed end of the nozzle brush (small
                                                                                                                           Allow time for the ice chute and ice chute tip to air dry.
    parts #149326) in sanitizer solution and scrub
    the injector ring at a 45° angle. Focus on the                                                                         Return to normal operation.
    small holes where ingredient comes out and the
    area where the nozzle was connected (inner
    ring). To access the interior surfaces of the inner ring, use the wire handle nozzle brush (small                                   ice chute brush
    parts #16586). Wipe injector ring with a clean cloth and sanitizer and allow to sit for 2 minutes.                                         #143257
    Then repeat with fresh sanitizer solution.
    Allow the nozzle and injector ring area to “AIR DRY,” then use a clean cloth to reinstall nozzle
    and lock into place turning clockwise.
	NOTE: Take extra care to ensure the nozzle is inserted completely and locked into place. Test by pouring
  a sparkling beverage.

                                                        © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   17
maintenance

cleaning drain and exterior surfaces
How to properly clean                                                                   How to properly clean the exterior
the drain                                                                               NOTE: Reinforce with crew to always clean the touch
                                                                                        screen, levers, and ADA interface area periodically
      repare 1 packet of approved
     P
     sanitizer solution (Kay-5) with                                                    throughout the day.
     2.5 gallons of water.                                                                   Remove the cup rest. Clean and sanitize the cup rest and
      emove the cup rest and drain spider
     R                                                                                       drain pan in an approved sanitizer solution using a clean
     plate. Clean and sanitize the cup rest,                                                 cloth. Then allow to air dry.
     drain spider plate, and drain pan in                                                    P
                                                                                              our remaining sanitizer solution slowly down the
     an approved sanitizer solution using
                                                                                             dispenser drain. Ensure the drain empties properly.
     a clean cloth.
                                                                                             R
                                                                                              eplace the cup rest in the drain pan.
     
     Use the drain brush (small parts
     #144925) to scrub the dispenser                                                         U
                                                                                              sing a clean cloth and approved sanitizer solution, wipe
     drain, then pour remaining sanitizer                                                    all exterior surfaces including the cartridge access door,
     solution slowly down drain. Ensure                                                      touch screen, levers and ADA interface area.
     the drain empties properly.
     Replace the cup rest in the drain pan.

                drain brush
                   #144925

18   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance

cleaning and filling ice bin
               Ice bin cleaning best practices                                How to check/refill ice
                                                                              Maintaining the proper ice level is critical to                                   full
                  R
                   emove ALL ice by using the ice dispense lever
                  (if a top mounted ice maker is installed, follow            ensuring your guest receives a quality beverage.
                                                                                                                                                                2/3 full
                  manufacturer’s recommendation for cleaning).                If using a top-mount ice maker, follow established
                                                                              procedures for checking ice level. If you fill the ice                            1/3 full
                  T
                   urn power off and unplug dispenser.                       manually, check to ensure ice is at least 1/3 full
                                                                              at all times. Fill the ice bin by following the steps
                  R
                   emove ice bin lid.                                        illustrated below:                                                   Ice bin should NEVER be less
                                                                                                                                                         than one-third full
                  P
                   our warm water slowly into the bin (not over                 Power off the dispenser and fill a clean bucket with ice.
                  the ice chute) to melt the remaining ice on the
                  cold plate.                                                      Safely lift and remove ice bin lid and place on ice lid hook.
                                                                                   Dump the ice in the ice bin and fill until full.
                  S
                   pray approved sanitizer solution (Kay-5) onto
                                                                                   (approximately 2" from the top – do not overfill)
                  all internal surfaces of ice bin and both sides of
                  ice bin lid.                                                     Replace ice bin lid.

                  Clean areas within reach inside the bin with                NOTE: Store bought or “bagged ice” SHOULD NEVER BE USED as it may
                  either a clean cloth or an ice bin brush (small             seriously damage the Coca-Cola Freestyle® 7100 dispenser ice bin.
                  parts #149322). Spray approved sanitizer solution
                  on all internal surfaces and lid again, allow
                  draining and air dry.

                  Return to normal operation.
               NOTE: For complete disassembly instructions,
               contact your Coca-Cola representative.

                                           © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   19
maintenance

small parts and cleaning tips
                                                                                                                                            CAUTION:
Customers may order up to $25 worth of the                                                    Coca-Cola recommends                          WHAT NOT TO DO...
following small parts per location.                                                           Kay-5® sanitizer, or a
Call The Coca-Cola service number 1-800-241-COKE (2653) and request a                                                                                  DO NOT use bleach, or
small parts order.
                                                                                              comparable food-grade                                    any unapproved
NOTE: Shipping request other than standard ground transportation may be                       chlorine sanitizer.                                      chemicals!
charged to your outlet.                                                                       If using Kay-5 brand, add 1 oz.
                                                                                              packets of Kay-5 to 2.5 gallons
                                                                                              of clean, warm water in a clean,
                                                                                              5-gallon bucket.                                         DO NOT soak any parts
                                                                                                                                                       overnight!
                                                                                              CAUTION: When using a chlorinated
                                                                                              detergent other than Kay-5, follow
       nozzle tip                  nozzle brush               microfiber cloth                the instructions to produce a 100
       #144700                       #149326                     #127723                      ppm chlorine sanitizer solution.
                                                                                                                                                       DO NOT use scouring
                                                                                                                                                       pads, steel wool or any
                                                                                                                                                       abrasive material. It will
                                                                                                                                                       scratch the surface and
                                                                                                                                                       result in rusting/pitting!

                                   SmartPAK®                                                                                                           DO NOT use paper
  cartridge door key                                           ice chute brush
                                  cartridge tray                                                                                                       towels. They may break
        #141343                                                    #143257
                                     #141103                                                                                                           apart and clog
                                                                                                                                                       the drain!

                                                                                              REMINDER: Kay-5 sanitizer,                               DO NOT pour hot
                                                                                              cleaning brush and replacement                          liquids into the drain!
                                                                                              nozzle can be ordered by calling                         (greater than
                               wire handled nozzle                  drain
     Kay-5 sanitizer
                                      brush                    cleaning brush                 1-800-241-COKE (2653).                                   125˚F – 51.6˚C)
        #24041
                                     #16586                       #144925
20   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance

daily, weekly, and monthly checklist
Every Time                                                                                           Weekly
   lean and sanitize to remove debris from ingredient cartridge trays and cartridge
  C                                                                                                   Clean ice chute with clean cloth, clean brush, and
   probes with an approved sanitizer solution when cartridges are changed (See                           approved sanitizer solution (Kay-5) (instructions
   Replacing an Ingredient Cartridge on page 10).                                                        on page 15).
                                                                                                         Remove and clean both sides of ice bin lid with
Daily                                                                                                    approved sanitizer solution.

  Clean and sanitize nozzle and injector ring (See How to                                               Clean exterior surfaces of top mount ice maker
   Remove/Clean/Replace Nozzle on page 15).                                                              (if applicable).

   Pour warm sanitizer solution SLOWLY
   down the drain.                                                                                   Monthly
   Using a clean cloth and approved sanitizer solution,                                              Follow instructions for ice bin cleaning best
   wipe down all exterior surfaces, including:                                                           practices (see page 17)
   » Touch screen
   » Levers
   » Splash plate
   » Exterior of drain pan
   »A  DA interface
   » Front and side panels
   » Door
    NOTE: Always clean and sanitize high frequency
    touch points periodically throughout the day.
   Wash and rinse the cup rest and drain pan in an
   approved sanitizer solution using a clean cloth.

                                                           © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   21
maintenance

manager lock mode
Managers can lock the C
                       oca-Cola Freestyle dispenser t o prevent drinks
from being poured without having to manually power off the unit.

     Access the crew dashboard (instructions on                         There are two ways the dispenser can be locked:                   Once the dispenser is locked, you may
     page 6), tap ‘Lock’ icon in top right corner                        •M
                                                                           anual Setting                                                   unlock the user interface by using the
     to launch the configuration screen.                                  Slide the “Until I Unlock” toggle switch to “enable”              manager passcode (2653).
                                                                          the Manual Unlock feature. Once enabled, the
                                                                          manager must enter the passcode to unlock the
                                                                          dispenser at any time.
                                                                         •T
                                                                           ime Setting
                                                                          Tap the button next to ‘Lock Until’ and set a time
                                                                          for the dispenser to unlock automatically when
                                                                          “Until I Unlock” is disabled.
22   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
maintenance

calorie counter display feature
Follow these steps for an easy way to help comply with the FDA menu-
labeling regulations for chain establishments with 20 or more outlets:

                                                                                                                                                     CREATE A CUSTOM
                                                                                                                                                     NAME AND SIZE
                                                                                                                                                     Tap on the drink name or
                                                                                                                                                     portion size to adjust (e.g.
                                                                                                                                                     S/M/L/XL) then click exit
                                                                                                                                                     to return to the consumer
                                                                                                                                                     interface

  Access the crew dashboard. Then tap
  login, in the header, and type the
  manager passcode 2653.                                                                             Slide caloric display toggle to
                                                                                                     enabled to activate. Slide toggle
                                                                                                     icons to create a portion size.
                                                 Select settings and then choose                    Green/right is enabled; Gray/left
                                                 Service Mode in the secondary                       is disabled.
                                                 navigation.                                    	
                                                                                                 NOTE: The initial setting for the
                                                                                                 caloric display feature will be
                                                                                                 disabled

                      NOTE: View of calorie display
                      feature when activated.

                                                  © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   23
maintenance

ingredient cartridge maintenance
SmartPAK™ (paperboard) cartridges replace your BIB packaging,
except for HFCS (sweetener) BIB. HFCS will be the only
ingredient located outside of the Coca-Cola Freestyle®
dispenser.
• Always remove and replace ONE CARTRIDGE at a time to avoid inserting it into the
  incorrect slot.

• Black plastic cartridge trays should be “hand washed” only using dish soap and
  Kay-5 sanitizer or an approved equivalent and NEVER PLACED IN A
  DISHWASHER. Placing trays in a dishwasher may warp the trays over time.

• Staging of ingredient cartridges and plastic trays for your most popular brands
  and flavors will make the cartridge change-out process more efficient and avoid
  delays during peak periods.

• Never stack cartridges more than six (6) high.

• Always ensure ingredient cartridges are organized by “enjoy by dates” to
  effectively manage inventory.

• Always use your oldest ingredient cartridges on hand first,
  i.e. “FIRST-IN ~ FIRST-OUT”.

• Avoid placing cartridges near any heat source, standing water,
  or cleaning solutions.

 Proper handling of the ingredient cartridges and plastic
 trays is extremely important to ensure proper operation
 of the Coca-Cola Freestyle® 7100 dispenser.
24   | © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215
resources

We are committed to maximizing the operational and business
performance of your Coca-Cola Freestyle® by providing your
crew with the support they need.

PREMIUM SUPPORT SOLUTIONS:
TRAINING                          TOOLS                              SERVICE
Training resources to keep        Our materials and support          We are constantly innovating
your crew in-the-know, from       infrastructure make                to better serve your
first installation, through new   maintenance and cleaning           operational and business
hires, to new upgrades in         easier – and keep your             needs with 24 hours 7 days
equipment or processes.           dispensers running smoothly.       a week support @ 1-800-
                                                                     241-COKE and turnkey
» Live Crew Onboarding            » Small Parts (1-800-241-COKE)     technological solutions.
» iLearnCoca-ColaFreestyle.com    » Crew Reminders & Checklists     » MyCokeTech
» Crew Training Reference Guide   » On-Dispenser Instructions        » On-Site Service

                                                                     » Remote Software
                                                                       Diagnostics & Analytics

To find out what Coca-Cola Freestyle Crew Connect can do for
your business, contact your Coca-Cola Sales Representative

                                                   © 2022 The Coca-Cola Company | Coca-Cola Freestyle® 7100 User Guide | Confidential information of The Coca-Cola Company | 20220215 |   25
notes
notes
notes
notes
A PRODUCT OF

30   | © 2022 The Coca-Cola Company©|2022 The Coca-Cola
                                      Coca-Cola          Company
                                                Freestyle® 7100 User| Guide
                                                                      Coca-Cola Freestyle® 7100
                                                                            | Confidential      User Guide
                                                                                           information     | Confidential
                                                                                                       of The             information
                                                                                                              Coca-Cola Company       of The Coca-Cola Company | 20220215
                                                                                                                                   | 20220215
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