USER GUIDE Let us help you figure out your new equipment - Watching TV shouldn't be confusing - OEC Fiber
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USER GUIDE
Watching TV shouldn't be confusing.
Let us help you figure out your new equipment.
We have put this guide together to help you navigate your device
and remote for the ultimate OEC Fiber TV experience.
405.217.6868 OECFiber.com
USER GUIDE
TABLE OF CONTENTS
• Getting Started | 3 • Recently Watched | 14
- Initial Setup | 3 • Filters | 15
- Watch on Other Devices | 4 • DVR (Recordings) | 16
- Create a Profile | 5 - DVR Usage and Replay TV | 17
• Live TV | 6 - Schedule Recordings | 18
- Change the Channel | 6
- Record ONLY New Episodes | 19
- Pause Live TV | 6
- Manage Programs | 20
- Standby | 6
- Recorded Programs | 20
• Main Menu | 7
- Scheduled Programs | 20
• Guide | 8
• Settings | 21
• Shows | 9
• Movies | 9 • Parental Controls | 22
• Profiles Settings | 10 • Closed Captioning | 22
• Search | 11 • HD Content | 23
• Restart TV | 12 • Technical Support | 23
• Replay TV | 13 • OEC Fiber TV Plans | 24
405.217.6868 OECFiber.com
USER GUIDE
GETTING STARTED
INITIAL SETUP
First things first. When you subscribed to OEC Fiber TV, you received an email to set your password. Your
email address is your username. We've given you a place below to write that info down for safe keeping.
If you choose the self-install option when If you choose the tech-install option when signing
signing up for OEC Fiber TV, you will receive up for OEC Fiber TV, the technician will trigger an
an email with prompts to set up your OEC email during the install process with prompts to
Fiber TV account. You will use that information set up your OEC Fiber TV account. You will use
to log in to OEC Fiber TV. Your email address that information to log in to OEC Fiber TV. Your
will serve as your username. email address will serve as your username.
My OEC Fiber TV username:
My OEC Fiber TV password:
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USER GUIDE
WATCH ON OTHER DEVICES (OTHER THAN OUR SET TOP BOX)
While OEC Fiber TV offers you the traditional cable feel in its viewing
experience, it is an app-based product that can be downloaded on
a number of other smart streaming devices. These include smart
TVs, streaming boxes and sticks, and web browsers. For a full list of
approved devices, visit our website.
If you choose to use a different device to enjoy OEC Fiber TV aside from
the provided set top box, you will download the OEC Fiber TV app from
the app store on your device. Once you've downloaded and opened
the OEC Fiber TV app, use your username and password from page 3
to log in and begin enjoying OEC Fiber TV. It really is that easy.
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USER GUIDE
CREATE A PROFILE
1. Navigate to the "Profiles" section of the settings area of the OEC Fiber TV app.
2. Select "Create a New Profile".
3. Enter a profile name and choose an avatar.
With OEC Fiber TV, you are able to log in on as many devices as you want.
Each OEC Fiber TV plan comes standard with multiple simultaneous streams. You are
able to add more simultaneous streams to your account at an additional charge.
Visit OECFiber.com for more information.
Profile 1
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USER GUIDE
LIVE TV
CHANGE THE CHANNEL
This will feel familiar to you. Just use the channel up and down buttons on the remote.
PAUSE LIVE TV
To initiate the "pause", just press the pause button on your remote.
Once a channel begins to play, you can pause live TV content with
your remote. After a set time has passed, the content will begin playing
whatever is currently live on the active channel.
STANDBY
After 4 hours of consistent play on the same channel and no activity on the remote, OEC Fiber
TV will ask the user to press any button on the remote to continue broadcasting. If no one
presses a button after a few minutes, the screen will revert to the home screen of the device.
NOTE: Live TV can be instantly reached by using the blue button at the top of your remote.
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USER GUIDE
MAIN MENU
The main menu is where everything starts. 2. Shows: View your recorded shows and
It's where you will first begin to get browse by categories such as
familiar with OEC Fiber TV. "What's On Now", "Action", "Drama", etc.
The main menu will have 5 immediate 3. Movies: You can view recorded movies
options that we will discuss in more depth, and browse live, upcoming and recently aired
but here is a quick run through: but still accessible movies by categories.
4. Profile Settings: Manage settings such
as DVR recordings, parental controls,
user profiles and other information.
1. Guide: This is the traditional listing of channels that
lets you browse both forward and backward in time to 5. Search: Explore live, upcoming
see what's on and what's coming on later. Replay TV and replay content across the entire app
(more on that on pg. 13) is also accessed in the guide. by show, movie and many other options.
Let's get into these a little deeper >>>
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USER GUIDE
GUIDE
If you're familiar with traditional cable, you will recognize the look and feel of the OEC Fiber TV guide.
You will be able to browse what's on now as well as upcoming shows. You can also filter by movies,
sports, kids or subscribed channels.
Navigating the guide:
Here, you will use the arrow buttons on your remote to click through live TV and upcoming shows
on the guide. When a currently playing program is highlighted, press the select button once for a
quick show description. If the show is on now, a live sample of the show will display to the right of this
information for a sneak peek. Inside this quick view, you can set recordings as well as go to the full
show or movie details page.
If you navigate to the far left on the guide screen past "On Now", a pop-up overlay will appear for
Replay TV (see pg. 12 for more info). Press the select button to explore the Replay content by channel.
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USER GUIDE
SHOWS / MOVIES
The shows & movies sections are organized in a picture tile display for easy viewing. Episodes, series and movies
are organized into horizontally scrolling rows according to show type or genre. These include:
Recordings: This is another place to view content recorded by profile on the account. They are displayed
in reverse chronological order with the most recently recorded on the left and older content on the right.
On Now Rows (shows only) : Quickly see what is live for categories like Sports, News, Kids, etc.
Genre Rows: Browse through series, episodes and movies by type including Action, Drama, Reality and more.
Navigate this area with the up/down and left/right arrows on your remote.
Once a show or movie is highlighted, press the select button on your remote to see more options
regarding the desired content. Browse individual episodes by season, select an episode to play,
view more details like actors or air dates or set a recording if the show has yet to air.
NOTE: Shows overview can be instantly reached by using the green button at the top of your remote.
Movies overview can be instantly reached by using the yellow button at the top of your remote.
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USER GUIDE
PROFILE SETTINGS
You can create up to 5 different profiles for various members of your household. OEC Fiber TV will capture the
individualized watch history for each profile and offer personalized recommendations based on the content viewed.
These work similarly to Netflix® profiles, where upon opening the OEC Fiber TV app, you can choose which profile you
wish to watch and the experience is catered toward that particular profile's tastes and behaviors.
To set up profiles, bring up the Main Menu and move over to
the Settings icon and press "OK" and select "Manage Profiles".
NOTE: It is not required to create a profile. OEC Fiber TV viewing features will work with or without a profile.
Profile 1
Profile 2
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405.217.6868 OECFiber.comUSER GUIDE
SEARCH
The Search feature is accessed through the Main Menu (it looks like a magnifying glass)
and is an extremely helpful way to quickly access the show, episode, movie or channel you're seeking.
Search for show titles or channel names or numbers by navigating the provided cursor to each letter
and pressing select on the remote to add it to the search parameters.
OEC Fiber TV has an intuitive search program and will recommend search results after a few letters are
selected. Select "Next" to navigate to the results and press select on your remote to access the desired content.
OEC Fiber TV will search for the request and deliver results across all of your subscribed channels, including:
• Live TV • Replay TV
• Upcoming Live TV • DVR Recordings
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RESTART TV
OEC Fiber TV offers the ability to restart a program while in progress.
When changing to a live program that has already started, a small pop-up may appear
near the bottom of the screen that reads, "Restart this program from beginning? YES".
Click the select button on your remote to be taken to the beginning start time of that program.
That pop-up message will only appear for approximately 3 seconds. If you miss it, press the select
button on your remote while watching Live TV. This will bring up Restart, Record and other options. Navigate to
Restart using the arrow keys on the remote and press "OK" to go back to the beginning of the program.
If there is not an option to Restart the program, then that content is
restricted for Restart and/or Replay TV by the channel provider.
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405.217.6868 OECFiber.comUSER GUIDE
REPLAY TV
Replay TV allows access to up to 72 hours in the past of already-played
programming, depending on the availability and permissions from each content provider.
To access Replay TV, first bring up the guide (pg. 6) then navigate left, or backward in time, past the
"On Now" column. A pop-up panel will appear, which gives you the option to "Replay Recently Aired Programs".
Click "Replay" on the pop-up with the select button on your remote
and the screen will transition to the Replay TV section.
Replay content is available up to the last 72 hours on the channel that you
have highlighted within the guide. Programs are arranged in reverse chronological
order from right to left. The most recently-aired program will be the first image seen.
Navigate to the left for older channel content.
To navigate to different channels within the Replay TV screen, use the
up/down arrows to see all of the content available from the selected channel.
NOTE: Replay TV can be instantly reached by using the "A" button at the top of your remote.
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405.217.6868 OECFiber.comUSER GUIDE
RECENTLY WATCHED
A Recently Watched list will be available to you just below the Main Menu. This feature
is a chronological history of the last 15 channels and programs watched. In many
cases, if the item is a live channel, you will see a picture-in-picture preview of that
channel on most platforms. Navigate to the desired icon using your remote and click
the select button for quick and easy return to the show you were watching before.
To access Recently Watched from the Main Menu, press
the down arrow button on your remote again.
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405.217.6868 OECFiber.comUSER GUIDE
FILTERS
The Filters feature is accessed through the guide and is a quick way to find
current and upcoming content by genre. From the guide, press the left
arrow button on your remote to bring up the filter overlay.
Press the select button to filter down to content by genre, like by Sports,
News, Movies and Kids. To exit the filter, press Back or choose a program
and click the select button on your remote.
NOTE: Filters can be instantly reached by using the "B" button at the top of your remote within the guide.
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405.217.6868 OECFiber.comUSER GUIDE
DVR (RECORDINGS)
Set it now, watch it later.
A Digital Video Recorder, or DVR, is a simple way to watch your favorite shows when it is convenient for you.
Every OEC Fiber TV subscription includes free DVR storage accessible across all profiles.
There are no limits to the number of channels that can be recorded simultaneously. The only constraint is
the number of hours allowed with your subscription tier. DVR storage is shared across all profiles. Once a
show is recorded, it is accessible by everyone on the account both at home or on the go.
Access recorded shows on the go on nearly any device with an internet connection. OEC Fiber TV allows
the user to record any TV program and watch it when convenient. It also allows the user to schedule
recordings, play back shows, delete and manage recordings from all OEC Fiber TV devices at home or on
the go through the OEC Fiber TV app. The DVR allows for all of your favorite options, like end a recording
late, record only new episodes or choose channel preferences.
Real-time storage capacity for the account is shown at the top right of the Manage Recordings screen
(found under your profile). If you need more hours than your current subscription tier allows, additional DVR
storage options are available. Call OEC Fiber at 405-217-6868 or visit OECFiber.com for more information.
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405.217.6868 OECFiber.comUSER GUIDE
DVR USAGE & REPLAY TV
All recorded content with OEC Fiber TV is stored “in the cloud” and not on your device. There
is a limit to the number of hours available for your DVR storage, but Restart and Replay TV
don’t count against your storage capacity. Real-time storage capacity for the account is
shown at the top right of the Manage Recordings screen (found under your profile).
Restart and Replay TV are entirely new concepts, and
something to consider before scheduling DVR programs.
Learn more about the Restart and Replay TV features on pages 12 & 13.
NOTE: Recordings can be instantly reached by using the red button at the top of your remote.
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SCHEDULE RECORDINGS
From a live program: Press the select button on your remote. This will bring
up a screen overlay with several options. Navigate to the Rec option and
press select again on the remote.
⊲
From the guide or when browsing: Select the program to record while browsing anywhere
within the Guide, Replay TV, Search or while browsing Shows & Movies. This will bring up
detailed information about that program including some options below. You should see a
"Record" option. Select that button to start the recording.
The next step provides a choice to “Record this episode” or “Record all episodes”. The latter
option may also provide a list of channels that air this program. Manage the series and other
recordings under Settings (found in your profile).
Record from live TV: Record from Guide:
KEEP IN MIND: Restart and Replay TV are entirely new concepts, and something to consider before
scheduling DVR programs. Learn more about the Restart and Replay TV features on pages 12 & 13.
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RECORD ONLY NEW EPISODES
1. Schedule the first recording 5. Select Recording Options
using the steps on page 18. (middle icon 0n top right of screen).
2. Go to the Manage Recording section 6. Toggle to New Episodes Only.
under settings (found in your profile). 7. Select "OK".
3. Select the program in question. 8.You can also add extra record time
(0, 5, 10, 30 or 60 min) to your program
4. Select Manage Recording. here or opt to record just your program.
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405.217.6868 OECFiber.comUSER GUIDE
MANAGE RECORDINGS
Access your profile from the Main Menu and select Manage
Recorded to view, edit and delete your recorded programs and series.
RECORDED PROGRAMS
All programs that are recorded and ready to watch on your device will be displayed
in the Manage Recordings section, organized from most recent to oldest. To play
a show, go to a title and press the select/OK button. All the recordings of that
particular program will display. Select a recording and then select “Play”.
SCHEDULED PROGRAMS
Your recordings as well as any individually scheduled recordings, can also be found in the
Manage Recordings section. Press select on any series to bring up a list of options:
Recording Options: This allows you to add/remove the channel listings from the series that
will be recorded as well as add extra time to the end of the recording.
Series Info: Select this option under an individual episode to bring up more detailed
information about that specific episode.
Cancel Series Recording: This allows you to cancel all future recordings of the series.
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405.217.6868 OECFiber.comUSER GUIDE
SETTINGS
To access your Settings, select your profile icon. Then navigate to the gear icon in the
upper right corner and hit select/OK. In Settings, you can access and manage your
profiles, parental controls, help, terms of service and sign out.
NOTE: Settings can be instantly reached by using the "C" button at the top of your remote.
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PARENTAL CONTROLS
To restrict available content by ratings on OEC Fiber TV, activate Parental Controls in
the Settings menu as descibed below. Parental Controls constrain full view access
to content rated R, TVMA or NC17 unless a PIN is entered. Full access to the content
resumes after entering the correct PIN. It is highly recommended to at least set up a PIN.
This will need to be entered prior to viewing any mature content rated R, TVMA or NC17.
The Parental Controls setting is either enabled or disabled and is accessed through
the Profile Settings in the Main Menu. At first access, the user will be asked to create a
4-digit PIN. This PIN will be used to restrict access to the Parental Controls and mature
content. You can also change or reset your PIN from this menu.
NOTE: Content that is restricted by the Parental Controls settings will still be viewable through
the Picture in Picture display. Parental Controls are predicated on the content being rated. On
occasion, one may encounter some programming not rated by the content provider. At this
time, Parental Controls are limited to live TV viewing.
CLOSED CAPTIONING
Closed captioning provides a text overlay for all programming that provides this
service. To activate, click the select button while watching live TV. This brings up the
media player controls on an overlay screen at the bottom. Navigate to the Audio/
Subtitle option on the Main Menu and press the select button to toggle it on or off.
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405.217.6868 OECFiber.comUSER GUIDE
HD CONTENT
OEC Fiber TV offers free HD content to all subscribers. If we receive the channel
in HD, we broadcast it to you in HD at no additional charge. If you are watching a
channel that appears to be of lower quality picture, it is because the video content is
being received in SD quality from the channel broadcaster.
TECHNICAL SUPPORT
If you experience issues with OEC Fiber TV, it may be your streaming device.
First, power off your unit and then power it back on. Then, log back into the app.
If you continue to experience issues with your connection, speeds and/or
wireless connectivity, please contact OEC Fiber technical support for
assistance any time, day or night, at 405-217-6868.
In some instances, your TV may display an error code if you have an issue. Be sure
to note the code (for example: net003) and provide that information when you call in.
Channels may change without notice. For a current channel lineup, please visit OECFiber.com/TV.
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405.217.6868 OECFiber.comUSER GUIDE
OEC FIBER TV PLANS
Starter Package: 35 channels
Advanced Package: Starter channels + 47 popular channels
With the Advanced Package, you have the opportunity
to add up to over 100 channels with our Add-On Packages!
We also offer the choice of Premium Packages
with either the Starter Package or Advanced Package!
For more information regarding prices and plans, visit
www.OECFiber.com
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