T-Systems Multimedia Solutions - Guided. Digital.
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Guided. Digital. T-Systems Multimedia Solutions
Digital Transformation
Our life in change
Digitalization and networking are changing our lives,
our society, our companies.
New business models are emerging. Collaboration is
reinvented. Customer centricity and individual mass
production set the tone.
This development creates great opportunities, but
also challenges. Let us be your guide on your digital
journey.
Industry 4.0
Connected processes, machines
& services
80% By 2020, the industry will be digitizing
80 percent of the added value.
Produce flexibly, individually and cost-effective
with a networked Product development and
logistics.
Augmented, virtual & assisted
reality
Virtual support
By 2025, 300 million VR headsets sold are expected.
Combine the real world with digital information – to
support your employees and at the same time reduce
the error rate during maintenance.
Unlimited shopping experiences
No matter which channel
85 percent of online shoppers start their
purchases on one device and end them
on another.
No-line trading becomes the desirable
goal – so that your products and
customers come together in the shortest
possible way.
Make friends
Customer loyalty through excellent
service
A 10 percent higher customer satisfaction leads
to 2 to 3 percent more sales growth.
Customer centricity is not yet a reality. Give your
customers an excellent and individual customer
experience. Fast, mobile, flexible.
The robots are coming
Artificial intelligence
In the year 2021, 30 percent of the of large
companies will be using smart machines.
Robots are not only used in industry but also in
customer service. Use artificial intelligence to
design service and production in a smart way.
Win by sharing
Cooperation with added value
The use of social technologies can increase the
25% productivity of knowledge workers by up to
25 percent.
Working together in networks, exchanging
ideas, making knowledge available quickly – this
optimizes work processes, reduces
communication costs and increases your
competitiveness.
Best performance
Future-proof IT infrastructures
In February 2017, a typo at AWS cost online
retailers more than 150 mn US dollars in just a
few hours.
Powerful, dynamic cloud solutions for secure
IT transformation to keep your business-critical
applications available, even under extreme
conditions.
Build trust
Blockchain
Almost two thirds of the largest digital companies
invest in Blockchain to make their business
processes more reliable.
Create transparency and security within your
supply chain and use distributed networks to
store comprehensive transaction data.Everything from a single source From consulting to operation Digital Consulting Services From digital strategy and technology consulting, co-innovative solution development up to prototyping jointly with our customers based on design & data thinking methods. Smart Digital Solutions From service and process improvement with the help of Big Data analytics and Artificial Intelligence to optimizing the Customer Journey and creating flexible and agile collaboration models. Smart Digital Services From DevOps-based Migration and Transformation of applications in Cloud environments of any kind to ensuring Digital Reliability and Quality of business processes. Full Market Coverage From manufacturing, transportation and logistics to telecommunications, commerce, finance, public sector and healthcare.
Convincing
performance
Individually tailored solutions
T-Systems Multimedia Solutions company presentation Status February 2020 12Hörmann
Smart Control – Remote Monitoring
Benefits
• Early detection and analysis of potential nuisances
• Minimization of downtimes of high-speed doors
• Efficient deployment of highly-specialized service
technicians through remote instruction
T-Systems Multimedia Solutions company presentation Status February 2020 13Bundesamt für Migration
und Flüchtlinge
Process Optimization with Blockchain
Benefits
• Improving the integrity of asylum application data
• Optimized cooperation between authorities
• Prevention of abuse of the asylum procedure
T-Systems Multimedia Solutions company presentation Status February 2020 14Biotronik
Online Presence for new target Group
Benefits
• Tapping the B2C market with patients as a new target
group
• Simplified, decentralized editing of country websites
• 34 % more returning visitors, 30 % lower bounce rate
• Higher visibility of the company and its products
T-Systems Multimedia Solutions company presentation Status February 2020 15Diakonie-Klinikum
Stuttgart
Staffbase Employee App
Benefits
• Integrated communication channel for all employees
• Target group-specific, fast and location-independent
information
• Chat function, communities and feedback functionalities
promote employee networking and loyalty to the
company
T-Systems Multimedia Solutions company presentation Status February 2020 16HOPPECKE
Batterien
Transparent sales processes
Benefits
• Acceleration of customer interactions
• Rendering business processes more effective
• Increasing the transparency of activities in the areas of
sales and service
T-Systems Multimedia Solutions company presentation Status February 2020 17Schwan
Cosmetics
Remote maintenance via augmented reality
Benefit
• Reduction of machine downtimes
• Reduction of travel costs of highly specialized experts
• Increase in communication quality and knowledge
transfer between service technicians and experts
• Digital leadership through augmented reality
T-Systems Multimedia Solutions company presentation
Status February 2020 18Sächsische
Staatskanzlei
Detecting hacker attacks with HoneySens
Benefits
• Detect weak points in IT security quickly and cost-
effectively
• Prevent damage due to IT system failures, manipulation
and data access
• Ensuring the administration’s ability to work at all times
T-Systems Multimedia Solutions company presentation Status February 2020 19Sächsisches
Landesamt
für Umwelt
Big Data Tool For Flood Management
Benefits
• High-performance recording and evaluation of 470 water
levels in nine river basins
• Early, automated and precise flood warnings for citizens
and institutions
• High functional and failure safe mobile web application
T-Systems Multimedia Solutions company presentation Status February 2020 20Digital Transformation
Be strategic in every area
Benefits
• Customer focus across every area in the company
• Digital strategy that can be implemented
• Methodological support, from formulating the digital
strategy through implementation to scaling
• Methodical implementation in every phase of the
transformation
• Look “outside the box”
T-Systems Multimedia Solutions company presentation Status February 2020 21T-Systems Multimedia Solutions
Talented and successful
Digital Business: Revenue in 2019:
for 25 years 176 Mio. €
Workforce: around 2,100 digital natives, experts, lateral thinkers,
project enthusiasts, consultants, developers, nerds, controllers,
managers, salespeople, corporate gurus, testers and innovators
Average age: Customer projects in 2019: Working style: agile,
36 2,904 flexible, professional,
reliable, digital
Hours worked on customer projects 2019:
1,469,089
T-Systems Multimedia Solutions company presentation Status February 2020 22How we are different.
Ahead of the competition
Technology- We use and Zero Distance
independent advice, understand what we with 7 locations
strong sell.
partners Berlin
Everything from a Bonn
single source: from We love complex Dresden
backend to frontend projects Hamburg
Jena
Munich
Stuttgart
Highly-secure networks and data centers
belonging to Deutsche Telekom AG
Certified processes 24/7 service with a
and accredited test named point of
center contact
T-Systems Multimedia Solutions company presentation Status February 2020 23What our customers say.
“A major provider like T-Systems “In my opinion, T-Systems Multimedia “Together with T-Systems Multimedia
Multimedia Solutions is better able Solutions is very well-placed to satisfy Solutions, we succeeded in rolling
to master the huge, and ever- the greater demands on web out the new sites in 17 countries in
increasing, complexity than small application management providers in just six months. I've never
agencies.” the digital age.” encountered that speed on any other
project.”
Marcel Kujat André Berthold
Director Internet & Intranet Head of Technology & Development, Martin Gaubitz
Applications, Zeiss AG ARD Online/ARD.de Project Manager,
J. Schmalz GmbH
T-Systems Multimedia Solutions company presentation Status February 2020 24References
Speak for themselves
T-Systems Multimedia Solutions company presentation Status February 2020 25Network
Strong partnerships
T-Systems Multimedia Solutions company presentation Status February 2020 26Awards
Strong arguments
T-Systems Multimedia Solutions company presentation Status February 2020 27We‘re here for you. So that you can take the odd break. T-Systems Multimedia Solutions GmbH Riesaer Straße 5 D-01129 Dresden Phone: +49 351 2820 – 0 Telefax: +49 351 2820 – 5115 E-mail: frage@t-systems-mms.com Internet: www.t-systems-mms.com
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