SOUTHEND UNITED FC ROOTS HALL FAN GUIDE - www.southendunited.co.uk
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SOUTHEND UNITED FC ROOTS HALL FAN GUIDE www.southendunited.co.uk
WELCOME... PURCHASING TICKETS...
Should you have already booked your HOW TO BUY TICKETS TO ROOTS HALL:
tickets, or are looking for information
There are three ways to purchase
on how to book tickets, this guide will
tickets for our home matches: in
help. person, online or over the telephone.
Whether you’re just visiting the town TICKET OFFICE:
and taking in a game, or this is the first
of many visits you’ll be making to the Purchasing your tickets with us couldn’t be
easier. Our friendly staff in the Blues Box Of-
Hall, our guide will help you make the
fice will be able to field any questions you
most of your time with us. may have as well as all your ticket enquir-
ies.
Included in this pack is
information on parking you car, food The Box Office is situated at the main en-
and drink before the match, details trance to Roots Hall, along with the Club
Shop. You will be asked a couple of details,
on the easiest route to Roots hall via
just so we can pull up your information,
public transport, where to get official or find out if you’re purchasing for the first
merchandise, and more. time.
There is also information for away OPENING HOURS:
supporters on how to get to Roots Hall.
Monday-Friday: 9:30am-5pm ONLINE: PHONE:
Saturday: 10am-3pm Tickets can also be purchased online via If you wish to order your tickets via the
If there’s anything else that hasn’t Sunday: Closed https://ticketing.southend-united.co.uk. telephone, just call 08444 770077. You
been covered, do not hesitate to get
Unfortunately, only home league matches can arrange a collection or delivery –
in touch with us on 01702 304050. The Box Office is open right up are available to purchase via this system. whichever suits you best. For full
More contact information is at the until kick-off on matchday, as well as Just register, purchase your tickets, and terms and conditions please check
after, for you to buy future tickets.
back of this pack. choose either delivered/collect. Simple. www.southendunited.co.uk/tickets.
MATCH TICKET & MAP... COLLECTING TICKETS...
If you’ve decided to collect your pre-paid
tickets you can do so either before the
GROUND PLAN day of the game, or on the day of the
game.
You will find a ground plan on the
back of your match ticket which If you’re collecting your tickets before the
explains where the stands are as day of the game, you will be able to
well as the blocks in each stand.
collect them directly from the Blues Box
The map of the stadium below is Office (at the top of the main car park).
similar to the one printed on your
match ticket. Should you be wishing to pick your tickets
up on matchday, you will need to head
to the north-east corner of the stadium
where a Collection Point Ticket Office is
situated. (The photos on the left show
where this Ticket Office is situated).
Please make sure that when you are col-
lecting tickets you have your booking
EXPLAINING YOUR MATCH TICKET reference number with you.
On your match ticket you’ll find all the info you need to find your seat for the Remember, you can also have your tickets
game. The Block, Row and Seat are all listed as well as the turnstile. You’ll need delivered ahead of the game, but please
to go through one of the turnstiles listed on your ticket to gain access to the make sure you leave plenty of time when
part of the stadium where you’ll be sat.
booking them to make sure they arrive.
BUYING A PROGRAMME... CLUB MERCHANDISE...
If you’ve got some spare time before the The Club Shop is open on a matchday for you to kit yourself
game, or want something to keep you en- out in Southend United merchandise.
tertained at half-time, make sure you pick
up a copy of our matchday programme. Situated next to the Blues Box Office at the main entrance to
Included in the programme, available for Roots Hall, you’ll find everything from scarves to alarm clocks
just £3 is: inside.
- Exclusive views of the manager If you’re looking to help paint Roots Hall blue with the official
- In-depth interviews with the players replica shirt or just pick up some Southend United gloves
- The latest Community, Commercial to keep you warm during the winter months at Roots Hall,
& Hospitality news then this is the place to find it. You can also purchase your
- Dedicated section for our Junior Southend United merchandise online:
Blues club www.shrimpers-clubshop.co.uk.
- The latest on the youth team
- A Blues quiz testing your knowledge Opening Times: Monday-Friday: 9:30am-5pm; Saturday:
10am-3pm; Sunday: Closed
The matchday magazine is the
perfect way to keep up-to-date with
everything going on at the Club,with lots of
exclusive content.
We have a programme hut situated
in the north-east corner next to the
Ticket Office Collection but there are also
sellers around the ground making it easy
for you to pick up a copy.
GRAB SOME FOOD... ...AND A DRINK
Where can you get some food at Roots Hall? Where can you get a drink at Roots Hall?
South-east corner: There is food bar in the south- The SHRIMPERS BAR is located in the East
east corner which can only be reached by people Stand. To access, head down the steps from
who are sat in the South Stand. the top car park and there’ll be a big sign
directing you to the bar. Open to away fans.
The Tunnel: Situated in the tunnel (reached via the
Far Post Bar). The FAR POST BAR is directly above Shrimpers
Bar and can be accessed via the tunnel at
East Stand Food Bar: You can access this via the the back left of the top car park.
north-east turnstiles. It’s above the Groundsman’s Bar.
The GROUNDSMAN’S ARMS is located next to
West Bar Burger Unit: This is situated right next to
turnstiles 8,9,10,11, 12 and 12A (north-east).
the West Stand Bar.
You will see the bar on your right as you go
through the turnstiles.
Sammy’s Snack Shack: This is opposite the
Family Room/Wine Bar in the left hand side of the
The WEST STAND BAR is in the West Stand and
South Stand.
can be accessed via Shakespeare Avenue.
You must go through turnstiles 21,22,23,24,25
and 26 for this bar.
We also have a range of hospitality
packages available to allow you to watch
The FAMILY BAR is on the right hand side as
Southend United in style. If you’re interested
you go through turnstiles 27,28,28A from the
in our hospitality, please contact one of the
West Stand and 1,2,3,4 from the South Stand.
Commercial team on 01702 304147 or email
commercial@southend-united.co.uk.
VISITING SUPPORTERS... HOW TO GET HERE...
Away Supporters Guide: Here is a detailed guide on how to get
to Roots Hall either by car, or by train.
Should you be an away supporter visiting
Roots Hall you can access the stadium via the By Car: From M25 take Junction 29 and
Fairfax Drive entrance. follow the A127 to Southend. Continue
towards the town centre, through the
Away supporters will be able to access the lights. At the next roundabout turn right
ground through turnstiles 13,14,15 and 16 on (3rd turning), continuing on the A127.
The ground is on the right just past the Southend United Football Club
matchdays.
next traffic lights.
By Train: The closest station to the ground
is Prittlewell, about a five minute walk
away. It is served by trains from London
Liverpool Street. As you exit the station
turn right, you will then come to a cross-
roads with traffic lights. On your right is
the ‘Fish House’, fish and chip shop. Pass
this and turn right. Walk about 100 yards
and the ground is tucked away on your
The Away ticket sales on matchay is cash only. left.
For instructions on how to get to Roots Hall via train and Car Parking: You are able to park for
car, please see the next page. There are also details on five pound in the Roots Hall car park.
car parking at the stadium on the next page. This needs to be done in advance as ADDRESS: Southend United Football Club, Roots Hall Stadium,
numbers are limited. Victoria Avenue, Southend-on-Sea, Essex, SS2 6NQ
CONTACT US...
GET IN TOUCH... BE PART OF SOUTHEND UNITED
If you’d like to get in touch about anything,
please don’t hesitate to. Here’s the contact
numbers you’ll need:
TICKET OFFICE: 08444 770077
MAIN RECEPTION: 01702 304050
PRESS OFFICE: 01702 304119
COMMERCIAL: 01702 304147 or 01702 304132
You can also get in touch with us via social
media:
TWITTER: @SUFCRootsHall
FACEBOOK: SouthendUnitedFC
Alternatively, you can send us an email:
#backtheblues
info@southend-united.co.uk
commercial@southend-united.co.uk
media@southend-united.co.uk
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