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Slay the Social Media Dragon - Robbin Block Blockbeta Marketing blockbeta.com - Washington State Small ...
Slay the
Social Media
  Dragon
    Robbin Block
 Blockbeta Marketing
   blockbeta.com
Slay the Social Media Dragon - Robbin Block Blockbeta Marketing blockbeta.com - Washington State Small ...
Thou Shalt Not s
 Sign up for every social
    site you’ve heard
  about, start a blog or
    Tweet like mad ...

                           2
Slay the Social Media Dragon - Robbin Block Blockbeta Marketing blockbeta.com - Washington State Small ...
Be Known in High Places
Get found
                     A    B             C   D

Search engines
“informed” by                  Your
social data                   Website

Get known in
                     E    F             G   H
your industry

                         Link Juice
                 3
Slay the Social Media Dragon - Robbin Block Blockbeta Marketing blockbeta.com - Washington State Small ...
True Value Depends on Your Goals
Social Activity
                                                   Conversion

                                                     Leads
 Awareness    Sharing/SEO
                                                      Sales
                  Website Traffic:       Website
             Quantity & Quality          Content   Subscribers

                                                   Readership
                  Social Engagement
                                                   Engagement

                                                   Time on site
                                     4
What is Social Media?
User Generated Content
            Types of Social Sites

Blogs, Microblogs, Social Networks, Shopping,
         Review Sites, Bookmarking

           Connecting Technology

Profiles, Sharing, Forums, Discussion Boards...
Trends Impacting
          Social Media Marketing
                                           All types of websites
 Leading networks favor
                                                include social
 advertising over organic
                                                 activities —
                                            visitors stay longer,
                                                 engage more

“...importance of building high-quality links has never been higher.” -- Moz
Any Site Can be a Social Media Entity
                              Q&A
                                          Multimedia
                  Groups
                                           Content

                                                       Profile
       Blog

                                                     Forums
     Wall Posts

                   Event                  Reviews &
                  Calendar                 Ratings
                             Discussion
                               Board
Buried Treasure
Social Media Truths
Type of Business Matters

    Works better for some than others

There are other ways to promote effectively

          Allocation of resources
                     11
Meaningful Metrics

                       “Vanity metrics”

                       Better: 20% rule

                       $$ in the bank

http://www.cyberalert.com/blog/index.php/brands-struggle-to-measure-social-media-marketing/
Choose Your Battlegrounds

                 Niche

                     Photo: Mr Thinktank
Facebook Still Supreme
Make the Match

35% of all adults         41% of women         men 2.5:1, geeks?

68% of all adults,      25% of all adults:      24% of adults,
41% of all seniors     college grads, high    urban, 32% college
                              income              graduates

                     Pewinternet.org - 2018
Digital Real Estate
    Claim & Set up
          16
Join Groups
There's More to Life than Facebook
Mainstream vs. Niche
Attitudes towards
mainstream social
networks constantly
change
Yet a person’s
interests remain
relatively stable
Relevance Trumps Size

        Geography
        Interest
Niche   Demographic        s Big fish, smaller pond
        Activity
        Affinity

                      20
Buyers not Browsers —
Leads to Higher Conversion

                 est                    More
              ter                Enga
      eater In                        geme
    Gr                                    nt    Higher
                                               Conversion

                                   e
                              Mor
                                Tra ffic
                             ed
                   Q   ualifi
Be Where Your Customers Are
                                    Interest, Activity, Affinity

 geography    demographics         psychographics           behaviors

 Location      Numbers               Thinking               Acting

                             What you say
Social Site   What you                          How
                         +   Gets shared    +           +     When
              do there                          often
 You Use                     Who shares

                               WINNING FORMULA
k
Engagement

    k
Axiom 1:
Post about them, not you.

            24
Axiom 2:
Post things they’ll share
Images Create
                    10X more
              engagement
                    Don’t forget video

“The power of pictures. How we can use images to promote and communicate science,” James Balm, blogs.biomedcentral.com 8/11/15
                                                             26
k

       Axiom 3:
  The game you play
depends on the sandbox

          27
Facebook is for Entertainment
Videos

Cats, Dogs, Puppies, Kittens,
Food

Controversy

Motivational messages

Sense of belonging

What they want from a
business? Discounts, freebies,
contests, events, etc.

                            28
LinkedIn is for:

Market intelligence
Recruit talent, find resources
Connections
Info about opportunities
Tools for saving $ and/or time

                   29
Axiom 4: There’s Magic in Sharing
  k             Awareness              Engagement
              Doesn’t know you           Knows You
Audience
            Not in your networks       In your networks

                                         Comments
Objective                               Conversations
            Drive traffic to website       Sharing

            Join networks/groups
 Social        Attract bloggers        Posts on social
 Tactics      Comment on blogs            networks
                 Get reviewed
Meaningful Sharing & Engagement

  Affinity: People more
  likely to share
  People with expertise
  and experience can
  really help with issues,
  problems and
  questions
                             Meme Clutter
Axiom 5: Take the Measure

Lower volume, higher quality

TripAdvisor: nearly 40% of
social traffic

Session duration and
pages/session ~ double FB
s      Slay with a Good Strategy
s
s
    s
    Which social sites are driving your traffic?
    Which ones are leading to conversion?
    Is it you or the site? What to Keep? Toss?
    What niche sites and groups are you missing?
    How will you measure and evaluate?
    Is the time worth it?
A Big Picture Approach to Small Business™

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