Outlet retailing thrives and grows throughout europe - ICSC

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Outlet retailing thrives and grows throughout europe - ICSC
Outlet retailing
      thrives and grows
     throughout Europe

                                               City Outlet Bad Münstereifel
inside:
2014 European outlet brands report   Channel Checks in Europe, Asia
Give the lady what she wants         SE Asia’s outlet potential
Expansions, planned center updates   Europe’s best promotional events
Outlet retailing thrives and grows throughout europe - ICSC
A SIMON PROPERTY GROUP / KAEMPFER PARTNERS JOINT VENTURE
                                                                M C ARTHURGLENGROUP.COM

           ASHFORD PHASE II                     M C A RTH URGLEN

WE ARE DOUBLING THE SIZE OF ASHFORD DESIGNER OUTLET, LOCATED JUST 37 MINUTES FROM LONDON
 FOR LEASING, CONTACT NICK BRADY AT NICK.BRADY@MCARTHURGLEN.COM OR +44 (0)207 535 2338
Outlet retailing thrives and grows throughout europe - ICSC
CONTENTS

Vol. 10 No. 4                                                                                                                                                  Fall 2014

PAGE 4                                                  PAGE 12                                                     PAGE 22

STaFF                                                      Inside
IOJ/ICSC
1221 Avenue of the Americas
41st Floor
                                                         4          2014 European Outlet Tenant Report
New York, NY 10020-1099
www.valueretailnews.com                                  8          ‘Give the lady what she wants’
ICSC EUROPE
London, +44 20 7976 3100                                 12         Europe embraces center expansions
icsc.europe@icsc.org
Editor in Chief/Director                                 16         Channel Checking Factory Krakow
Linda Humphers
+1 727 781 7557 ext. 3                                   18         Channel Checking Designer Outlet Ashford
lhumphers@icsc.org
Managing Editor                                          22         Germany’s urban outlet center
James Mammarella
+1 646 728 3661
jmammarella@icsc.org
                                                         24         Lessons learned from crossing the pond
Art Director/Ad Production                               26         Leasing catches fire
Randy Gdovin
+1 727 781 7557 ext. 4
rgdovin@icsc.org                                         28         Channel Checking Homebush DFO
Advertising
Sally Stephenson
                                                         30         Southeast Asia’s outlet potential
+1 847 835 1617
Fax +1 847 835 5196                                      32         Best center events engage shoppers
sstephenson@icsc.org
Subscriptions                                            36         Prague Outlet grabs Galleria Moda
+1 727 784 2000
ICSC@Appliedtechres.com                                  38         European outlet pipeline grows
Contributing Writers
Michael Baker
Marie Driscoll                                           Advertiser Index
Amy Laughinghouse                                        BFC Empire Outlets............................. IBC        Neinver.................................................... 7
Brendon O’Reilly                                         Fashion House Group........................... BC          OCI Wolfsburg........................................ 11
ICSC Officers                                            Florentia Village...............................20-21      Prague Outlet........................................ 15
Robert F. Welanetz, CRX, CSM, Chairman                   ICSC European Outlet Conference......... 25                Stable International.............................. 26
Michael P. Kercheval, President and CEO                  ICSC RECon........................................... 37   VRN Subscriptions................................ 35
Rudolph E. Milian, CRX, CMD, CSM, Publisher
                                                         McArthurGlen.......................................IFC     Zsar Outlet Village................................. 27
International Outlet Journal is a publication for the
non-U.S. factory outlet industry. Copyright © 2014

                                                                                                                      Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   3
Outlet retailing thrives and grows throughout europe - ICSC
State Of The Industry

2014 Outlet Tenant Report:
Europe/CEE/Middle East
                                                                                     B y LINDA HU M P HERS
                                                                                     E d i to r i n C h i e f /Di re c to r

                                                                                     One of the universal truths about
                                                                                     outlet retailing is that it’s economically
                                                                                     resilient, thanks to shoppers who dis-
                                                                                     cover the sector everytime the economy
                                                                                     tanks. In fact, the only problem the in-
                                                                                     dustry has during low cycles is that lend-
                                                                                     ers are slow to fund new outlet centers
                                                                                     and outlet-chain expansion. The demand
                                                                                     for more space that started being pent
                                                                                     up in 2008 finally found relief in 2012
                                                                                     when nine outlet centers opened; 12
                                                                                     opened the following year and 11 will
                                                                                     open this year.
                                                                                        Although a high number of outlet cen-
                                                                                     ters aren’t yet opening in Europe, CEE and
                                                                                     the Middle East, a look at the growth of
                                                                                     outlet chains over the last three years shows
                                                                                     that the industry is definitely on the move.
                                                                                        Since 2011, the last time IOJ present-
                                                                                     ed the European Outlet Tenant Report,
ASICS, whose name comes from the Latin phrase for “sound mind, sound body,” oper-    the number of outlet brands operat-
ates one of Europe’s top 20 outlet chains.                                                                 (Continued on page 6)

                                                                 Largest European Parents
                                                                  Parent                  Concepts	Number
                                                                 Company		                                          of Stores
                                                                 VF           7 For All Mankind, Kipling,
                                                                              Lee Wrangler, Napapijri, Nautica,
                                                                              North Face, Timberland, Vans, VF            166
                                                                 Nike         Nike, Converse                              143
                                                                 Adidas       Adidas, Reebok, Rockport                    142
                                                                 PVH          Calvin Klein, Tommy Hilfiger, Van Heusen 141
                                                                 Levi Strauss Dockers, Levi’s                             113
                                                                              19 Concepts                                 705
                                                                 Source: VRN/IOJ

                                                                 Comparison of Outlet Chain Growth

                                                                 In Europe/CEE/Middle East with North America
                                                                 		Europe/CEE/		U.S./Canada/
                                                                 		                          Middle East		       Mexico
                                                                                            2014    2011     2014     2011
                                                                 Number of outlet centers    157     132      205       179
                                                                 Number of outlet chains   3,833 2,736        375       304
                                                                 Number of outlet stores 10,980 7,905 13,796 12,994
Michael Kors (above) and its American rival Coach both operate
outlet chains in Europe, but Kors has a much bigger European     Average chain size       3 units 3 units 37 units 43 units
presence.                                                        Source: VRN/IOJ

4   I n t ernational Ou tle t Journal Fal l 2014
Outlet retailing thrives and grows throughout europe - ICSC
172 crossovers: outlet chains tenanting both sides of the Atlantic
7 For All Mankind                           Etnies:exs Company Stores                 New Balance Factory Stores
Abercrombie & Fitch Outlet                  Etro                                      Nike Factory Store
Adidas Outlet                               Faconnable                                Nine West Outlet
Aeropostale Outlet                          Famous Footwear Outlet                    North Face Outlet
Aerosoles Outlets                           Fendi                                     Oakley Vault
Aldo Shoe/Aldo Kids Outlet                  Footlocker Outlet Stores                  O’Neill
All Saints Spitalfields                     Fossil Company Store                      Original Penguin Outlet
Allen-Edmonds Company Stores                Fox                                       OshKosh B’Gosh Outlet
Anne Fontaine                               Fragrance Outlet                          Pearl Izumi
Armani Outlet                               Frette                                    Perfumania
Asics/Onitsuko Tiger                        Furla                                     Perry Ellis Factory Store
Baccarat/Lalique Outlet                     Gap Outlet                                Polo Ralph Lauren Factory Stores
Bally Outlet                                Geox                                      Prada
Banana Republic Factory Stores              Godiva Chocolatier                        PUMA
BCBG MaxAzria                               Gucci Outlet                              Quiksilver
Beauty Outlet                               Guess? Factory Store                      Reebok/Rockport
Benetton Outlet                             Gymboree                                  Roberto Cavalli
Billabong Outlet                            Hanesbrands/Bali Playtex Champion         rue21/rue21 etc!
Bon Worth                                   Helly Hansen                              Salvatore Ferragamo
Bose Retail Stores Outlet                   Helzberg Diamonds Outlet                  Samsonite Company Stores
Bottega Veneta                              Hollister Co. Outlet                      Sanrio
Brooks Brothers Factory Store               Home & Cook                               Sarar
Burberry Factory Outlet                     Hugo Boss Factory Store                   Saucony Factory Outlet Stores
Burlington Brands                           Hurley Outlet                             Seiko, The Company Store
Burton Snowboards                           Hush Puppies & Family/Merrell Sebago      Skechers USA
Calvin Klein                                Izod                                      Sony
Camille Studio/Group USA                    Jimmy Choo                                Steve Madden
Carter’s Outlets                            Jockey Outlet                             Sunglass Hut
Champion                                    Journeys/JourneysKidz                     Sunglass Station
Charlotte Russe                             Juicy Couture Outlet Stores               Swarovski
Charming Charlie                            Kate Spade Outlet Stores                  TAG Heuer
Children’s Place Outlet                     Kenneth Cole Company Stores               Talbots Outlet
Claire’s/Icing                              Kipling Factory Outlet                    Ted Baker
Clarks/Bostonian Outlet                     Kitchen Collection                        Thomas Pink
Coach Factory Store                         La Perla                                  Timberland
Cole Haan                                   Lacoste Outlet                            Tod’s
Coleman Factory Outlet                      Lancome Company Outlet                    Tommy Hilfiger/Kids
Columbia Sportswear Outlets                 Lands’ End Inlets                         Tory Burch
Converse Outlets                            Le Creuset Factory Outlet                 True Religion Brand Jeans Outlet
Corningware Corelle Revere Factory Stores   Lee Jeans/Lee Wrangler                    Tumi
Cosmetics Company Store                     Lenox Factory Outlet                      U. S. Polo Assn. Outlet
Crabtree & Evelyn Outlet                    LeSportsac Factory Stores                 Ugg Australia
Crocs Outlet                                Levi’s Outlet                             Under Armour Factory House
DC Shoes                                    Lids                                      Van Heusen
Diane Von Furstenberg                       Lindt Chocolate                           Vans Outlets
Dickies Retail Stores                       L’Occitane                                Vera Bradley Outlet Stores
Diesel USA                                  Loro Piana                                Versace Company Store
Disney Store Outlet                         Maidenform                                VF Outlet
DKNY Company Stores                         Marc Ecko Cut & Sew                       Vilebrequin
Dockers Outlet                              Marni                                     Villeroy & Boch
Dolce & Gabbana                             Max Mara                                  Vince
Dressbarn/Dressbarn Woman                   Merrell                                   Vitamin World
Easy Spirit Outlet                          Michael Kors                              Volcom Outlet
ECCO                                        Mountain Warehouse                        Waterford Wedgwood
Ecko Unltd                                  Movado Company Stores                     Yankee Candle
Ermenegildo Zegna Outlet Store              Naturalizer Outlet                        Yves Delorme Paris
Escada Outlet                               Nautica/Kids                              Zales Outlet
Source: VRN/IOJ                                                                       Zwilling J.A. Henckels

                                                                                   Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   5
Outlet retailing thrives and grows throughout europe - ICSC
State Of The Industry
                                                                                                    Largest European Outlet Chains
                                                                                                    (more than 30 stores)
                                                                                                     Chain	Number
                                                                                                                              of stores
                                                                                                     Nike                            115
                                                                                                     Levi’s/Dockers                  113
                                                                                                     Adidas                            82
                                                                                                     Puma                              82
                                                                                                     Calvin Klein                      73
                                                                                                     Tommy Hilfiger                    65
                                                                                                     Home & Cook                       62
                                                                                                     Reebok/Rockport                   60
                                                                                                     Lacoste                           58
                                                                                                     Guess                             54
                                                                                                     Samsonite                         52
                                                                                                     Benetton                          50
                                                                                                     Desigual                          50
                                                                                                     Timberland                        47
Tommy Hilfiger, one of three PVH outlet concepts in Europe, is widely known for its
excellent marketing programs and participation in center activities.                                 Diesel                            45
                                                                                                     Geox                              45
                                                                                                     Asics/Onitsuka Tiger              44
                                                                                                     Clarks                            44
                                                                                                     Gant                              41
                                                                                                     Triumph                           41
                                                                                                     Le Creuset                        40
                                                                                                     Lee Wrangler                      39
                                                                                                     Mango                             39
                                                                                                     Quiksilver                        39
                                                                                                     Tom Tailor                        39
                                                                                                     Villeroy & Boch                   36
                                                                                                     Hugo Boss                         35
                                                                                                     Lindt                             35
                                                                                                     Mountain Warehouse                35
                                                                                                     Pepe Jeans                        35
                                                                                                     Gap                               32
Puma’s many footwear styles, which range from seriously athletic to fashion-forward,                 Billabong                         31
make the outlet chain a favorite in both Europe and North America.                                   Polo Ralph Lauren                 31
(Continued from page 4)                            than 15 percent of the stores.                    Marks & Spencer                   30
                                                       Five parent companies operate a com-          34 outlet chains 1,719 outlet stores
ing more than 30 stores has more than              bined total of 19 outlet concepts that           Source: VRN/IOJ
doubled to 34 from 15, and the total               also total more than 700 stores.
number of stores those chains operate                  Contrast those numbers with data from       tenanted centers in both Europe and
has nearly tripled to 1,719 from 677.              the U.S./Canadian sector, where there are       the U.S. This year VRN/IOJ research
  There’s more: IOJ’s 2014 Outlet                  just 375 outlet chains and 25 chains oper-      shows more than 170 chains tenanting
Tenant Report, based on information                ate more than 100 outlet stores.                both sides of the pond.
available as of September, 2014, shows                 The character of European outlet retail-       The reasons for the increase in retail ex-
that the total number of outlet chains in          ing hasn’t changed. It is still an industry     pansion are pretty straightforward. Brands
Europe, CEE and the Middle East has                filled with a wide diversity of small chains.   need outlets. The more stores they open
increased by almost 40 percent to 3,833            In the U.S., the average outlet chain oper-     and the more products they produce, the
from 2,736 in 2011.                                ates 35 stores, but in Europe, outlet chains    more they need outlets for disposals, for
  And the number of stores operated                still average just three units each. Although   made-for-outlet goods (not very common
by those 34 largest chains has grown, on           large chains are essential to outlet-center     in Europe), for keeping their wholesale of-
average, to 50 stores from 45. In total,           growth, the small chains keep tenant mixes      fers fresh, for finding new customers.
the 34 largest chains operate more than            interesting, which in turn, keeps shoppers         Obviously, this need has helped outlet
1,700 stores. Put another way, less than           returning to see what’s new.                    centers around the world flourish and
10 percent of the chains operate more                  Three years ago, 104 outlet chains          evolve. c

6   I n t ernational Ou tle t Journal Fal l 2014
Outlet retailing thrives and grows throughout europe - ICSC
neinver.com
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Experience, Profitability and Future
Because we are committed to a quality shopping experience based on location, architectural
design, brand mix and services. The Style Outlets and FACTORY outlet centres offer choices that
are functional and efficient while remaining attractive to shop operators and visitors.

Because we have developed marketing and leasing strategies that ensure successful results,
increasing foot traffic in 2013 by 12% and total sales by 11% compared to 2012.

Because we develop and manage our outlet centres using principles of economic and environmental
sustainability.

We are creating the future of retail in Europe.

311,600 SQ.M.    1,450 SHOPS SPAIN GERMANY FRANCE ITALY POLAND PORTUGAL
Outlet retailing thrives and grows throughout europe - ICSC
Consumer Research

‘Give the lady what
                                             A FISHy system of                         attract the big-name chains rather than
                                                                                       by Marshall Field’s maxim, “Give the lady
                                             matching a shopper’s                      what she wants.”
                                                                                          While the sales performance achieved by
                                             self-image with the                       the true masters of the art is impressive,
                                             brands she likes best                     the constantly changing consumer means
                                                                                       many outlet centers actually under-serve
                                             can provide a big                         their shoppers and lose between 20 per-
                                                                                       cent and 70 percent of potential turnover.
                                             boost to outlet sales.                       Tenant performance makes it easy to
                                                                                       separate the heroes from the villains, but
                                      By KEN GUNN                                      star performers in some centers don’t
                                      Contributing Writer                              automatically perform well at others.
                                                                                       One reason for this disconnect is that the
  Ken Gunn, Director of               Achieving a vibrant mix                          average European outlet chain has just
  UK-based retail consul-             of retailers that will engage and delight        three units, which works against Europe’s
  tancy FSP, has worked               shoppers is an essential part of creat-          diversity. Brands that succeed in Barce-
  on more than 70 outlet              ing the best-performing outlet centers.          lona or Brussels might not work so well
  centers in 25 European              Since fashion brands account for nearly          in Bari or Bratislava.
  countries. A well-                  70 percent   of  turnover,  there is no  more       A number of complementary tech-
  known and respected                 important   merchandise     category  for any    niques  used to assist decision making have
  outlet authority, Gunn              center.                                          some limitations. For example, the size
  plays an active role in               More commonly, though, outlet opera-           of a customer’s purchase is often nar-
  ICSC and is a regular               tors plan  their  centers’ fashion  mix  more    rowly reported without any description of
  contributor at interna-             by subcategories    (outerwear,  underwear       the shopper. And consumer classification
  tional conferences.                 or sportswear)    than by  the shopper’s         systems like Cameo or Acorn provide effec-
                                      emotional needs. Merchandising strate-           tive descriptions, but their rigid categories
                                      gies are often driven by the desire to           can’t explain why a single individual will buy
                                                                                                       from a diverse spectrum of
                                                                                                       fashion brands.
                                                                                                          Fashion brands have long
                                                                                                       understood that age and
                                                                                                       self-image underpin purchas-
                                                                                                       ing decisions; as a result,
                                                                                                       they position themselves to
                                                                                                       serve specific niches. Using
                                                                                                       a combination of traditional
                                                                                                       classification methods and
                                                                                                       consumer focus groups, we
                                                                                                       have created a system for
                                                                                                       improving the merchandise/
                                                                                                       tenant mix at outlet centers.
                                                                                                       Our system, FISH, which
                                                                                                       we first launched in 2008,
                                                                                                       takes its name from four
                                                                                                       key purchasing perceptions:
                                                                                                       fashionable, individual, safe
                                                                                                       and homely [meaning utili-
                                                                                                       tarian, not unattractive].
                                                                                                                    ■ ■ ■           1%
                                                                                                          The key to FISH, which
                                                                                                       has been adapted over
This White Stuff outlet store at Gunwharf Quays does more than fill the need for an apparel retailer.  the years to keep up with
The brand attracts shoppers based on how they perceive themselves emotionally.                         consumers’ changing pref-
8   I n t ernational Ou tle t Journal Fal l 2014
Outlet retailing thrives and grows throughout europe - ICSC
  she wants’                                                                           n  Safe – This shopper, who sees
                                                                                       herself as having limited discre-
                                                                                       tionary income, is sending the
                                                                                       value message; she relies on
                                                                                       mass-market branded products
 erences, is a simple, two-dimensional       with Assureds, only less confi-
 matrix of shopper attitudes.                                                          that don’t make distinctive claims
                                             dent about fashionable purchas-
   The first FISH axis captures shop-                                                  for performance.
                                             ing decisions. This will often be         n Homely – This shopper has no
 pers’ thinking age (How young or            expressed in terms such as “It’s a
 old do I feel? How young or old do I                                                  wish to project any message; she
                                             bit young for me.”
 wish to appear?) subdivided into five       n Old – No longer strives to make
                                                                                       buys only what she needs; price is
 categories:                                                                           important to her.
                                             positive statements about herself
                                                                                                       ■ ■ ■
   n   Young – Highly influenced by          through purchases.
   peer pressure; fashion is a pow-                        ■ ■ ■                       By using FISH’s age and image
   erful identifier.                         The second FISH axis reflects mes-     definitions, we can plot the position-
   n Assured – Still young but no          sages the purchaser hopes to convey by   ing of fashion brands. In Figure 1, for
   longer immature or led by peer          wearing the purchased item:              example, Armani, Burberry and Guess
   pressure; makes up her own                                                       match up with Assureds; Bench, Superdry
                                             n  Fashionable – Purchases dem-
   mind, makes sophisticated choic-                                                 and Gatta are match for Youngs, and Clas-
                                             onstrate the individual’s fashion
   es, doesn’t adopt the attitudes,                                                 sics/Individuals can be defined by brands
                                             acumen; adherence to peer-group
   lifestyles or values typical of older                                            such as Basler, Bally and Jaeger. Tri-
                                             dress codes and other indicators
   self-perception groups.                                                          umph, Tom Tailor and Clarks are good
                                             of group identity are of ultimate
   n Family – Dominated by the                                                      examples of Family/Safe brands, while
                                             importance.
   financial considerations of running       n Individual – she has enough
                                                                                    Zara, Reis and Ted Baker exemplify the
   the home and caring for the fam-
                                                                                    Assured/Individual category.
                                             savoir-faire to distinguish between                       ■ ■ ■
   ily; prudent, sometimes displays          transitory fashion and taste. She         There are more than 2,000 fash-
   Assured or Classic characteristics        knows what suits her. What mat-        ion chains in FSP’s European Outlet
   for discretionary or special-occa-        ters most is that the purchase can’t   Center database. Figure 1 shows the
   sion purchases.                           be a recognizable brand; branded       percentage of these that fall within
   n Classic – Typically, though not
                                             goods must fulfill a clearly defined   each FISH segment, together with
   universally, post-family or an            need but style, individuality and      example brands.
   empty nester; many similarities           exclusivity are paramount.                                       (Continued on page 10)

 Figure 1                                 Outlet Brand Preferences
                           According to fashion stance and self-image perception
 Fashion            Fashionable         Individual                Safe                                          Homely
            V

 Stance             (fashion is         (stylish, not a follower) (price matters more                           (buys only what
                    of ultimate                                   than style)                                   she needs)
 Self-image
                    importance)
 Perception    V
 Young              Cross, Miss Sixty,      Desigual, Skechers,           Vero Moda, Claire’s,
                    Superdry                Jack Wills                    Esprit
                    8%                      6%                            3%
 Assured            Emporio Armani,         Zara, Reiss, Sinéquanone,     Gap, Wolford, Café Coton,
                    Escada, Guess           Ted Baker                     Trussardi Jeans
                    9%                      26%                           12%
 Family                                     Diesel Kids, Petit Bateau     Tom Tailor, Clarks,
                                            1%                            Triumph
                                                                          21%
 Classic                                    Strenesse, Basler, Bally,     T.M. Lewin, Jacques
                                            Jaeger                        Vert, Sarar
                                            6%                            6%
 Old                                                                                                            Roman, Damart,
                                                                                                                EWM
                                                                                                                1%
                                                                                                                              Source: FSP

                                                                                     Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   9
Outlet retailing thrives and grows throughout europe - ICSC
Consumer Research
(Continued from page 9)

   The most significant outlet shop-
pers are Assured (48 percent of
brands) and Family (22 percent of
brands). By contrast, typical high
streets can be as much as 50 per-
cent Family, with Assured accounting
for just 15 percent to 20 percent of
fashion stores. This relatively limited
geographical distribution of Assured
brands – in all but the largest cities
and regional towns – is one of the
reasons outlet shopping appeals to af-
fluent, discerning, mobile consumers.
                 ■ ■ ■
   There is a clear relationship be-
tween fashion mix and outlet-center
performance. Figure 2 shows that
outlet centers in the top quartile of
performance have a much stronger           This Nike store at Fashion Park Outlet Indija in Belgrade, Serbia, is filled with young shoppers
representation of Assured brands           seeking a specific look and attitude.
than centers in the bottom quartile. It is
common for outlet centers that fail
                                            Figure 2
to attract sufficient Assured brands                             Outlet Performance-Fashion Mix by FISH
to augment their fashion offers with
brands from the Young and Family                    60%
categories.                                         50%
                 ■ ■ ■
                                                     % Fashion Chains

   The FISH metric is also help-                    40%
ful in prioritizing which areas of a
                                                    30%
center’s merchandising mix needs
improvement. Figure 3 shows a                       20%
simple comparison of turnover
against potential shopper expen-                    10%
diture for a medium-sized outlet                      0%
center in Northern Europe. The                                      Young         Assured              Family                 Classic
greatest opportunity for growth                                                        2
                                                     Bottom Quartile (avg €1450/m )                Top Quartile (avg €6500/m2)
exists in the Assured segment; if
conversion increased to the same
proportional performance seen               Figure 3
in the Young and Family segments,                                         Potential Spend Increase
turnover would increase by €4.7                                                          €Millions
million. If a similar improvement
could also be achieved in the Classic                      €0                 €5             €10                 €15                €20
segment, overall sales at the center
could be increased by 24 percent.
                                                Young
   This type of analysis is also useful
in demonstrating the opportunities in
                                              Assured
a center to potential tenants.
   The FISH classification system
fills a knowledge gap by providing a            Family
strong connection between the emo-
tional needs of outlet shoppers and
the brands they care about. When               Classic
outlet operators make the effort to
ensure that those two are aligned,
conversion rates will soar, and every-                            Current Turnover           Potential Shopper Spend
one will go home delighted. c

10   I n te rnational Ou tle t Journ al Fal l 2014
NEW ARRIVALS:
ABERCROMBIE & FITCH | ADIDAS | BENETTON | CALIDA | CALVIN
KLEIN | CLARKS | FOSSIL | LINDT | MARC O’POLO | MICHAEL
KORS | O’NEILL | POLO RALPH LAUREN CHILDREN | REEBOK
TIMBERLAND | VANS | WATCH STATION INTERNATIONAL
DISCOVER ALL BRANDS: DESIGNEROUTLETS.COM/BRANDS

           designer outlets Wolfsburg – one of the largest designer outlet centres in northern Germany, managed and developed
                        by Outlet Centres International. We offer the perfect environment for your brand, featuring:
        authentic outlet design   an exceptional location in one of the wealthiest areas in Germany         breathtaking architecture
   a catchment area that attracts visitors from up to two hours drive-time including major cities like Hanover, Hamburg and Berlin
                                         Phase 1 & 2: Let 95 % | Phase 3: Now pre-leasing

             Outlet Centres International (UK) Ltd. | 55 High Street | Haslemere Surrey, GU27 2JY | United Kingdom
                  Hans Dobke | Chief Executive | Phone: +44 (0) 14 28 65 32 56 | hans.dobke@outletcentres.com
               Stephan Schäfer | Managing Director | Phone: +49 (0) 151 12 21 63 55 | s.schaefer@oci-germany.de
Expansions

Europe embraces expansions
to existing outlet centers
                                                     Confident developers are adding
                                                     phases 2, 3, 4 – and even phase
                                                     5 – to thriving outlet centers.
                                                     From England           to Sicily, and from Vienna
                                                     to Moscow, clouds of construction dust are ris-
                                                     ing as developers expand their most successful
                                                     outlet centers. Even more projects are moving
                                                     from architectural drafting tables and local zon-
                                                     ing approval to hard timetables and purchases of
                                                     building materials. Here are some of the major
                                                     planned expansions from now through 2017.

                                                       Resolution Property, the developer of Rosada
Rosada Fashion Outlet
                                                     Fashion Outlet in Roosendaal, Netherlands between
                                                          Antwerp and Rotterdam, has brought in Advan-
                                                          tail to help lease the center’s planned 8,000-m2
                                                          phase 2. Advantail, which has a strong record in
                                                          France, will co-lease the expansion with Stable
                                                          International, which also manages and markets
                                                          the 16,500-m2 center. With phase 1 at 95 percent
                                                          occupancy, Resolution already has approvals for
                                                          phase 2, which will open by the end of 2015.
                                                          Originally developed by U.S.-based MDG, Rosada
                                                          opened in 2006. Resolution acquired the center
                                                          in December 2012, saying it would spend more
                                                          than €30 million on the acquisition and this
                                                          expansion. Tenants include Björn Borg, Calvin
                                                          Klein, Delsey Paris, Garcia, Levi’s, O’Neill, Qui-
                                                          ksilver, Vans and Wolverine.

                                                            Value Retail has planning approval to add a
                                                           multi-level, 7,053-m2 expansion to Kildare Vil-
Kildare Village                                              lage in Ireland. The €50 million project will
                                                             provide space for 36 new retail units, a tourist
                                                             information center, two restaurants, office
                                                             space, more than 400 new parking spaces and
                                                             a pedestrian link to the adjacent Tesco. The
                                                             11,625-m2 center, which opened in 2007, is
                                                             50 miles southwest of Dublin. Tenants in the
                                                             center include 7 For All Mankind, All Saints,
                                                             Brooks Brothers, Coach, French Connec-
                                                             tion, Furla, Hugo Boss, Juicy Couture, Karen
                                                             Millen, Pandora, Thomas Pink, Tod’s/Hogan,
                                                             Tommy Hilfiger, True Religion and Wolford.

                                                                Al Alhi Holding Group is planning to
                                                              expand Dubai Outlet Mall, which opened
Dubai Outlet Mall                                             in 2007. The 70,000-m2 center is 97 percent
12   I n te rnational Ou tle t Journ al Fal l 2014
leased and draws 160,000 shoppers each week.
The expansion, which will connect to the existing
center, will be approximately 60,000 m2 and will
include a hypermarket, a multi-screen cinema,
a variety of restaurants, and lifestyle retail. An
opening date hasn’t been set. Outlet tenants in
DOM include Adidas, Asics, Burberry, Cacharel
Paris, Clarks, Cole Haan, Columbia Sports, Con-
verse, Crocs, Diesel, DKNY, Ecco, Esprit, Guess,
Kenneth Cole, Levi Strauss & Co, Mango, Nike,
Puma, Reebok, Skechers, Timberland, Tommy
Hilfiger and Van Heusen.

  Hines is well along in both construction
and leasing activity for phase 2 of Outlet Vil-
lage Belaya Dacha in Kotelniki, just outside
the Moscow ring road. The official opening
of the 13,700-m2 expansion will take place
on December 27, 2014, with additional doors
scheduled to open for business in spring 2015.
The 21,300 m2 center opened in August 2012.                                                  Outlet Village Belaya Dacha
At full buildout it will accommodate more than 170
stores. Hines has partnered for financing with Belaya
Dacha Group. Phase 2 tenants will include Calvin
Klein, Hugo Boss, Van Laack, Karen Millen, Na-
papijri and The North Face.

  Arcus Real Estate is adding 4,000 m2 to the
26,000-m2 Sicilia Outlet Village in Agira. The
expansion, set to open by yearend, will add approxi-
mately 30 new stores to the current 120. The center
opened in November 2010. It is in central Sicily,
70 minutes by car or shuttle from the coastal cities
of Palermo, Taormina and Siracusa. Tenants in the
center include Abercrombie & Fitch, Armani, Bialetti,
Bottega Verde, Ferrari, Gucci, Hollister, La Perla,
Pinko, Timberland and Tod’s.
                                 (Continued on page 14)                                                    Sicilia Outlet Village

Expansions
   						  to existing centers in Europe, Middle East and Russia
Name                        Market       Developer/	Existing	Existing	Expansion	Expansion                                             Planned
		Operator                                                   GLA sf  GLA m2   GLA sf  GLA m2                                          opening
Dubai Outlet Mall            Dubai     Al Ahli Holding Group 750,000   70,000 648,000  60,000
Sicilia Outlet Village       Sicily    Arcus Real Estate     280,800   26,000  43,200   4,000                                          Q4 2014
Outlet Village Belaya Dacha  Moscow    Hines                 230,040   21,300 147,960  13,700                                          Q4 2014
Rosada Fashion Outlet        Rotterdam Resolution Property   178,200   16,500  86,400   8,000                                          Q4 2015
Kildare Village              Dublin    Value Retail PLC      125,000   11,625  76,172   7,053
 McArthurGlen Designer Outlets
Designer Outlet Roermond           Düsseldorf   McArthurGlen Group     376,600    35,024          162,000               15,000    2016
Designer Outlet Neumünster         Hamburg      McArthurGlen Group     291,150    27,077           71,000                6,603 Q4 2015
Designer Outlet Ashford            Kent         McArthurGlen Group     182,700    16,991          100,000                9,300    2016
Designer Outlet Serravalle         Milan        McArthurGlen Group     418,700    38,939          118,800               11,000    2016
Designer Outlet La Reggia          Naples       McArthurGlen Group     283,600    26,375           81,000                7,533    2017
Designer Outlet Noventa di Piave   Venice       McArthurGlen Group     202,900    18,870           65,000                6,045    2016
Designer Outlet Parndorf           Vienna       McArthurGlen Group     453,200    42,148           54,000                5,000    2016
Designer Outlet Swindon            England      McArthurGlen Group     206,600    19,214           50,000                4,650 Q2 2015
13 expansions		                                 6 developers         3,979,490   370,063 1,703,532                    157,884

                                                                                   Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   13
Expansions
(Continued from page 13)
   McArthurGlen has reached all-time
highs in its project pipeline. In expansions
both underway and planned through 2017,
the company is adding 65,500 m2 to eight
centers in Austria, Germany, Italy, Nether-
lands and the UK.
   A 9,300-m2 phase 2 will open in 2016
at Designer Outlet Ashford in Kent,
England. The addition, which will feature
facades of living grasses, vines and flow-
ering plants, will be constructed in a por-
tion of the 17,000-m2 center’s parking lot.
See Channel Check Ashford Designer Outlet,
page 18 for more information.
   Also in the UK, a 4,700-m2 phase 3
will open at Designer Outlet Swindon
in summer 2015. The 19,000-m2 enclosed
center opened in March 1997 as an adap-
tive re-use of the Great Western Railway Station. It       Designer Outlet Ashford (concept)
was developed at a time when very few greenfield
projects received approvals, and the project has since
won many awards for revitalizing and saving the
historic structure. Swindon’s current retail roster in-
cludes Billabong, Charles Tyrwhitt, Fossil, Hugo Boss,
Lindt, Nike, Samsonite and Whittard of Chelsea.
   A 7,000-m2 phase 2 will open in late 2015 at
Designer Outlet Neumünster near Hamburg,
Germany. The 27,000-m2 center opened in Septem-
ber 2012. Tenants include Armani Outlet, Escada,
Lacoste, Napapijri, Superdry, Versace and Zegna.
   Elsewhere on the continent, in 2016 MCG will open
a 15,000-m2 phase 4 expansion of 35,000-m2 Designer
Outlet Roermond (Netherlands). The 13-year-old
center’s tenants include Abro, Benetton, Dolce & Gab-
bana, Fred Perry, Kipling, Loro Piana, Michael Kors,
Porsche Design, Seidensticker, Tumi and Wolford.
   A 5,000-m2 phase 5 will open in 2016 at MCG’s
16-year-old Designer Outlet Parndorf near Vienna.
Tenants in the 42,000-m2 center include Aigner,
Brooks Brothers, Escada, Furla, Högl, Mexx, Oakley,
Ulla Popken and Villeroy & Boch.                           Designer Outlet Swindon
   A 6,000-m2 phase 4a expansion of Designer Outlet
Noventa di Piave will open in 2016. Brands in the
19,000 m2 center, which is near Venice, include Alberto
Guardiani, Brioni, Cerruti, Diesel, Frette, Ixos, Les
Copains, Moreschi, Primigi, Swarovski, Ugo Colella,
Versace and Zadig & Voltaire.
   Also in 2016 MCG will open an 11,000-m2 phase
5 at Designer Outlet Serraville, between Milan and
Genoa. The center opened in September 2000 and
now stands at 39,000 m2. Tenants include Asics, Brioni,
Canali, Fratelli Rossetti, Guess by Marciano, Kipling,
Loro Piana, Patrizia Pepe, Sisley, Triumph and Vans.
   A 7,500-m2 phase 3 expansion at Designer Out-
let La Reggia in the metropolitan Naples market is
scheduled to open in 2017. Tenants in the four-year-old,
26,000-m2 center include Adidas, Brums, Cerruti, Elisa-
betta Franchi, Foppapedretti, Il Gufo, Luisa Spagnoli,
New Balance, Pupa, Tru Trussardi and Valentino. c          Designer Outlet Noventa di Piave
14   I n te rnational Ou tle t Journ al Fal l 2014
A unique
opportunity...
   ... not to be missed in 2015!
       Prague‘s First Premium Outlet
31,000 sqm GLA | 190 Stores in 3 Phases | Opening Autumn 2015
    90 Minute Catchment 4.5M | Prague Downtown 25 Minutes
                                                        ap s at
                                                              ic
                                                       m visit u

          www.thepragueoutlet.com
Channel Check

Factory Krakow
wins with locals
The Polish center,
which attracts more
men than women, has
posted huge sales and
footfall gains since
opening in 2011.
B y A MY LAU GHING H OUSE
C o n t r i b uti ng Wr ite r

Stepping out of my taxi in front
of Factory Krakow, about five minutes
from Poland’s Krakow International Air-
port and 20 minutes northwest of the city
center, the first thing I notice about the
center is its sleek design.
   All the outlet stores – nearly 100,
sprawled over 22,300 m2 (240,000 sf)
– are in one large building rather than
arranged in the more common village
style with boutiques flanking pedestrian
streets. Given Poland’s frigid winter
weather, harboring retail space under
one roof makes sense. After all, it would
take a die-hard bargain hunter to navi-
gate the shops in snowshoes, no matter
how steep the discounts.
   Factory Krakow, which opened in
2011, is one of five Factory centers
that Spanish outlet developer Neinver
operates in Poland, and the only outlet
center in the Malopolska region. It’s also
the company’s sole center incorporating
regular-priced stores – another anomaly              Factory Krakow is one of five outlet centers that Neinver has developed in Poland.
                                                     Fashion House operates another three in the country.
to the usual outlet model.
   The full-priced section, Futura Park, is             Another distinction dawns on me as        there are more sportswear and menswear
sequestered on a lower level encompass-              I stroll the outlet mall’s wide, brightly    brands than high-fashion womenswear
ing 20,000 m2 (nearly 215,300 sf). It fea-           lit corridors and observe my fellow          chains in the center, Kusior said.
tures essentials, including a grocery store,         shoppers. In addition to young women            The merchandising shows in the
pharmacy, pet store, travel agency and               clad in leather jackets, denim skirts and    center’s sales: Men’s, women’s and fam-
money exchange alongside shops selling               fashionably draped scarves, there seem       ily apparel accounts for about one-third
electronics, lingerie, cosmetics, outdoor            to be a surprising number of men.            of sales, while activewear accounts for
wear, childrenswear and toys.                           Kusior confirmed my assessment. Un-       nearly 25 percent. It’s no surprise that
   As Anna Kusior, site-marketing co-                like most outlet centers, this destination   Nike is the No. 1 store in the center.
ordinator at Factory Krakow, explained,              attracts more men than women: 55 ver-           For the first six months of 2014,
“The complex is promoted as a place to               sus 45 percent. Neinver made no deliber-     Factory Krakow experienced a 33
do comprehensive shopping.”                          ate attempt to entice male shoppers, but     percent sales increase and a 10 percent

16   I n te rnational Ou tle t Journ al Fal l 2014
Factory Krakow’s sleek, enclosed design encourages shopping in Poland’s frigid winters.
increase in footfall compared to the          carry off – or possibly Cher, in one of       gypsy-style skirts – clothes that are as
same period of 2013.                          her giddier moments.                          hip as they are comfortable.
   “In Krakow, sports and fitness clubs          A big part of Factory Krakow’s appeal         My favorite Polish find is actually a tie
are very popular,” Kusior said. “From         comes from such international tenants as      between two brands. Ochniik is all about
here, we’re only 100 km (62 miles) to         Adidas, Puma, Tommy Hilfiger, Benet-          luggage and leather, from handbags and
the highest mountain in Poland. There’s       ton, Desigual and Levi’s. The center also     messenger bags to jackets and dresses.
skiing in the winter and cycling in the       features a number of domestic brands.         I’m sorely tempted by a capacious red
summer.”                                      These include an assortment of mens-          patent leather purse retailing for $130
   Although Factory Krakow draws              wear labels, which mainly trend towards       ($65 less than the regular cost) and a
shoppers from a 90-minute drive, the          suits and ties, with a sprinkling of formal   brown cap-sleeved leather dress, a steal
average drive time of shoppers is just        and casual attire. Polish men’s brands in     at $137 (less than half the original price).
28 minutes. About 19 percent of clients       the center include Ewtex, Bytom, Gia-         The ultimate bargain is a burnt umber
come from other parts of Europe. With         como Conti, Lancerto and Lavard.              top with cut out shoulders, priced at
81 percent of the clientele hailing from         Polish youth brands include Cropp          $98, down from $327.
in and around Krakow, keeping locals          Town and House, which remind me a                The other Polish label that most
happy is vital. This means incorporating      bit of Abercrombie & Fitch, with their        impresses me is Simple, whose sil-
amenities like a children’s play center and   urban apparel vibe enhanced by pulsat-        houettes come from the ’50s and ’60s,
a free co-working area, complete with         ing music that throbs over unseen speak-      conveniently arranged by color. Think
desks and WiFi. The outlet center also        ers. For the slightly older crowd, there’s    full skirts ($65, reduced from $98) and
offers shuttle services to the key Krakow     Mohito and Reserved.                          nipped waist dresses ($130, down from
districts of Podgorze, 20 minutes south          Factory Krakow also provides a             $164). Basically, these are the styles
of the city center, and Nowa Huta, 40         selection of Polish brands devoted            Grace Kelly or Audrey Hepburn would
minutes east of central Krakow.               exclusively to women. For example,            have worn on the silver screen. There’s
   There’s even a galleria to inspire         Solar features geometric print dresses        even a selection of footwear, from clas-
shoppers, Kusior said. On my visit, I         and blouses, sleekly tailored jackets and     sic pumps to Oxfords in a variety of
find it filled with fashion photography       blazers, and colorful, figure-hugging         sherbet shades (half price, at $65). c
and one-of-a-kind couture from the            knitwear. Unisono, by contrast, offers
Krakow School of Art. The gowns are           such free-flowing designs, forgiving of         Amy Laughinghouse is a freelance
not for sale, which is a bit of a pity,       lumps and bumps, that I briefly wonder        writer based in London. You can
but then again, a tutu of silver roses        if I’ve wandered into a maternity shop.       read more about her travels at www.
may be a style that only Björk could          Picture baggy printed t-shirts and long       amylaughinghouse.com.

                                                                                            Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   17
Channel Check

Ashford ready
to razzle-dazzle
                                                              Expansion plans for the 14-year-old
                                                              center will help the center blossom.
                                                              B y M ARIE DRIS COLL
                                                              C o n t ri b u t i n g W ri te r

                                                              With its eclectic fashion sensibility, from the don-
                                                             ning of outrageous hats (it’s the Easter parade every day) and the
                                                             weather-appropriate popularity of wellies, gumbies or Hunters, to
                                                             the Alexander McQueen-inspired skull accessories and the Vivienne
                                                             Westwood plaids, London is a feast for the fashion observer. Three
                                                             popular exhibits running concurrently – The Glamour of Italian
                                                             Fashion 1945-2014 at the Victoria & Albert Museum, Fashion Rules
                                                             at Kensington Palace, and The Fashion World of Jean Paul Gaultier
                                                             at the Barbican – provided a more in-depth look at fashion eras and
                                                             trends. But truly, there’s nothing like the streets surrounding Covent
                                                             Garden and Notting Hill to see a potpourri of individual styles.
                                                                Where to buy them, that is the question!
                                                                All of London was on sale the first week of July – the hallmark
                                                             retail venues of London such as Burberry, Harrod’s and Harvey
                                                             Nichols, as well international purveyors of fast fashion like H&M,
                                                             Cos and Zara’s – and almost everyone in between. Even Chanel
                                                             had last season’s apparel marked down at Heathrow – as if I had
                                                             any money left. Truly a shopper’s delight. The streets of London
                                                             were thick with tourists and locals, shoppers all, so it came as quite
                                                             a surprise that the parking lot at McArthurGlen’s Designer Outlet
                                                                                          Ashford was also full on my visit there, a
                                                                                          sunny Tuesday in July.
                                                                                             The trip is a 37-minute train ride from
                                                                                          London to Ashford International Station
                                                                                          and the rim of the center, which is in
                                                                                          the heartland of Britain’s garden coun-
                                                                                          try, Kent, renowned for its horticultural
                                                                                          gems since Henry VIII. Center manager
                                                                                          David Maddison has taken the intrinsic
                                                                                          local beauty as a theme for Designer
                                                                                          Outlet Ashford and landscaped the
                                                                                          grounds to include seasonal floral bushes
                                                                                          and trees that make a day at the center a
                                                                                          delight for the senses. Even the parking
                                                                                          lots are sprinkled with hanging baskets
                                                                                          of the region’s hallmark blooms. Mad-
                                                                                          dison has successfully lobbied his board
                                                                                          for a fourfold increase in the gardening
                                                                                          and grounds budget; as sales continue to
                                                                                          grow, the landscaping budget will, too.
                                                                                             Designer Outlet Ashford is famous for
                                                                                          its unique tented structure designed by the
Ashford Designer Outlet, located in the heart of Kent, is a 37-minute train ride from renowned architect Sir Richard Rogers,
London.                                                                                   who is also noted for his design work
18   I n te rnational Ou tle t Journ al Fal l 2014
on the Pompidou Center in Paris and
the Millennium Dome in London. The
Ashford center is a horseshoe shape
with connected teepees covering the
stores and walkways – good against in-
clement weather and for protecting that
fair English skin when the sun’s shining.
   Maddison arrived at Ashford four
years ago (10 years after its 2000
opening) and his goal is to make it the
crown in the McArthurGlen portfolio,
by pruning less desirable brands and
replacing them with the retail magnets
and designer brands that draw shop-
pers. MCG quickly spent £6 million
($9 million) to renew the signature
roof and retain the modern feel with
its shimmering white glow that can be
seen from the train station.                     McArthurGlen is doubling Designer Outlet Ashford with 80 more stores, including 35
   Ashford is a center in flux, certainly        luxury brands in a posh setting.
a solid outlet destination, its 182,700 sf hosting 80 or so retail      brands flourishing at other McArthurGlen centers.
brands, some as well known as Abercrombie & Fitch, Gap, Le                 Plans are to double the size of Designer Outlet Ashford by
Creuset, Lindt, Nike and Ralph Lauren (three shops, including           the end of 2016, adding an additional 175,000 sf and up to 80
Denim & Supply). Abercrombie & Fitch chose Ashford for its              more stores. Of that, a proposed luxury quarter will embrace
first European outlet and its results have beaten expectations          about 35 units across 75,000 sf.
since opening in 2013. The center draws from the 7.7 million               This trip I got a chance to visit Ted Baker, where for less
people in the 90-minute catchment, and its 3 million annual             than   $80 I purchased a very English pencil skirt that flared at
visitors are predominantly from this population base. During the        the hemline, and for less than $50 a ribbon trimmed cotton
week, housewives arrive in their Land Rovers and shop for casual        cardigan. Very reasonable! I ducked into Denim & Supply and
apparel and sports attire then enjoy an open air lunch at Pizza Ex- tried on the wonderful denim jeans and lace-trimmed cotton
press, a trendy London pizzeria that has grown to 400 locations         tops, then moved on to Nike were I bought a running jacket
since its 1965 founding. Maddison convinced Pizza Express to            in bright fuchsia (this way the traffic sees me!). At Pizza Ex-
open at Ashford, and that chain is beating its plan, too.               press I had a fresh salmon salad and iced coffee, great food,
   Designer Outlet Ashford isn’t your razzle-dazzle center              great service, great shopping, a great day. c
yet, but several factors are in its favor. Close to both Lon-
don and Dover, it is the first Eurostar station for travelers              Marie Driscoll, CFA, CEO & Chief Consultant, Driscoll
to the UK from the Continent. And, McArthurGlen is                      Advisors, is an award-winning retail analyst who focuses
sprucing up the center with a wood, glass and live botani-              on apparel brands, retailers and luxury goods. She may be
cal theme to entice the next level of retailers and designer            reached at mariedriscoll@yahoo.com.

  Designer Outlet Ashford tenants
  Abercrombie & Fitch            Denim & Supply Ralph Lauren           Levis                                          Samsonite
  Adidas                         Ecco                                  Lindt                                          Skechers
  Animal                         Fat Face                              Links of London                                Sole Trader
  Antler                         Fiorelli                              Marks and Spencer                              Suit Direct
  Asics                          Fossil                                Molton Brown                                   Sunglass Hut
  Bellissimo                     Fragrance Shop                        Moss Bros                                      Superdry
  Bench                          Fred Perry                            Mountain Warehouse                             T.M. Lewin
  Body Shop                      French Connection                     Musto                                          Ted Baker
  Bose                           Gap                                   Next                                           The Works
  Chapelle                       Geox                                  Nike                                           Tog 24
  Christy                        Guess                                 Phase Eight                                    Tommy Hilfiger
  CK Underwear                   Hamleys                               Polo Ralph Lauren                              Toshiba
  Clarks                         Henri Lloyd                           Polo Ralph Lauren Childrenswear                Trespass
  Cotton Traders                 Jaeger                                ProCook                                        Vision Express
  Crabtree and Evelyn            Jeff Banks                            Radley                                         Watch Station
  Crew Clothing                  Kurt Geiger                           Reebok                                         Yankee Candle
  Crocs                          Lacoste                               Reiss
  Denby                          Le Creuset                            Roman Originals

                                                                                             Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   19
Advertorial
Center Opening

Outlets come to the city
(and shoppers follow)
                                                                                    A bold makeover in
                                                                                    Bad Münstereifel,
                                                                                    Germany turns the
                                                                                    sleepy center of a
                                                                                    medieval town into
                                                                                    an outlet center.
                                                                                    B y JA M ES M A M M ARELLA
                                                                                    M an ag i n g E d i to r

                                                                                    The ancient cobblestones and
                                                                                    low archways held up well, channeling
                                                                                    approximately 120,000 shoppers through
                                                                                    more than 30 stores and restaurants in
                                                                                    City Outlet Bad Münstereifel in its first
                                                                                    week. The outlet center, which opened
                                                                                    in August, plans to attract 1 million
                                                                                    shoppers each year to a tiny town while
                                                                                    preserving the carefully protected land-
                                                                                    mark status of many of its buildings.
                                                                                      City Outlet Bad Münstereifel com-
                                                                                    prises about 12,000 m2 of the medieval
                                                                                    spa town in the wooded hills 30 km
                                                                                    southwest of Bonn, the former capital
                                                                                    of West Germany.
                                                                                      The city, which is in the far south of
                                                                                    the German state of North Rhine-West-
                                                                                    phalia, welcomes thousands of tourists
                                                                                    every year, especially in the spring and
                                                                                    summer. But more and more, tourists
                                                                                    are adding outlet centers to their travel
                                                                                    agendas, so in 2012 this town of 19,000
City Outlet Bad Münstereifel opened in August with more than 30 new tenants.        people brought in Retail Outlet Shopping

     City Outlet Bad Münstereifel tenants
     Bagatt                                     Deerberg             Lego Wear               Sterntaler
     Bassetti                                   Eat Ants             Lindt Chocolate Shop    Street One
     Blend                                      Esprit               Luis Trenker            Tapferes Schneiderlein
     Bonita                                     Gaastra              Marc O’Polo Junior      Think!
     Brasserie an der Rauschen                  Garcia Jeans         McGregor                Tom Tailor
     Bugatti                                    Ice Watch            Printenhaus Portz       Vero Moda
     Café T                                     Ichi                 Puma                    Wellensteyn
     Camel Active                               Jack & Jones         Rasstube/Em Höttchen    Zero
     Caprice                                    Josef Seibel         Robert Ley Outlet       Zucchi
     Carl Gross                                 Kurhaus/Heino Café   Salamander
     Cecil                                      Lambert              Sanetta
     Club of Gents                              Laura Ashley Home    Solid

22   I n te rnational Ou tle t Journ al Fal l 2014
GmbH to create, lease, market and manage
City Outlet Bad Münstereifel.
   Now outlet brands including Esprit, Josef
Seibel, Lindt Chocolate Shop, Marc O’Polo
Junior, McGregor and Tom Tailor occupy the
town’s narrow lanes and compact buildings.
ROS has been pursuing regulatory approval
for the shops to be open up to 40 Sundays
each year, which would be an improvement
over the city’s initial offer of four Sundays a
year. ROS also has proposed a new parking
facility to augment the city’s existing 10,000
spaces, which often overflows in summer
months with traditional tourist traffic.
   The center’s August 14 opening featured
a public concert by Heino, a German folk
music star who has made Bad Münstereifel A former critic of the outlet center, German folk-music star Heino has embraced
                                                     the project and performed at the opening.
his adopted hometown. Formerly a critic
of the outlet concept for the town, and agreeing with
some locals who saw a threat to their way of life, Heino
has since embraced City Outlet Bad Münstereifel to the
extent that he has become a tenant: The Heino Café oper-
ates in the Kurhaus, a historical former nursing home that
offers terrace dining amid soothing vistas.
   The ROS team, led by managing director Thomas
Reichenauer, has enticed to City Outlet Bad Münstereifel
a diverse range of retailers that encompass youth, contem-
porary, casual, sports, novelty and other classifications. Two
chains – Swiss luxury brand Luis Trenker and Italian shoe
brand Bagatt – opened their first German outlet stores in              Designer Outlet Soltau
City Outlet Bad Münstereifel.
   ROS, founded in 2011, also manages three other outlet
centers, another in Germany and one each in Switzerland
and Austria:
   ROS took on final development duties at Designer
Outlet Soltau (Germany), which opened in August 2012
at 13,500 m2, hosting about 60 brands in a purpose-built
village setting.
   A concurrent project was the former Alpenrhein Vil-
lage Outlet Shopping Landquart (Switzerland), which
ROS rebranded in 2012 as Designer Outlet Landquart. An
energetic leasing campaign brought in Puma, Pepe Jeans
and luggage brand Braun Büffel. Enhanced marketing has
led the five-year-old center to back-to-back 25 percent                Designer Outlet Landquart
sales gains in 2013 and 2014.
   The fourth component of its portfolio is Fashion
Outlet Parndorf (Austria), a conversion of two former
centers: Fashion Outlet Villaggio Parndorf and Galerien
Parndorf. Sited immediately adjacent to McArthurGlen
Designer Outlet Parndorf at a major highway convergence
near the frontiers of Slovakia and Hungary, the region
draws considerable tourism each year by virtue of both its
abundance of historic castles and significance as a Central
European haven for wildlife. Parndorf is also less than 30
km from the main Vienna airport.
   To differentiate from its neighbors at Parndorf, ROS
is concentrating on the activewear/youth-oriented tenant
categories. Retailers new to the center include Claire’s, Juicy
Couture, Lafuma, Quiksilver and Ray Ban. c                             Fashion Outlet Parndorf

                                                                                 Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   23
Guest Column
Lessons from across the pond
B y B r endon O’Re i lly                                                                                  from prevalent “offers of the
                                                                                                          week” in store, to click and col-
It has been some time                                                                                     lect in store, to online sales from
since I took a long look at the                                                                           outlet stores in outlet centers.
outlet sector in the U.S., and I                                                                          Our landlords have been looking
must say, I was pleasantly sur-                                                                           at the logistics of payment (who
prised by what I observed when                                                                            gets credit for the sale), distribu-
I was in New York in September.                                                                           tion (getting the goods to the
The mature outlet marketplace                                                                             customer) and which retailers can
can teach those of us on this side                                                                        display goods on center websites.
of the pond a few lessons – with-                                                                            I see real potential for growth,
out any doubt, the outlet sector                                                                          but there is one main difference
in the U.S. is on fire!                                                                                   with our U.S. colleagues: The
   I stopped by the ICSC/VRN                                                                              U.S. sector grasps that the great
Fall Outlet Leasing & Market-                                                                             experience outlets deliver to the
ing Convention to see what was                                                                            consumer will not be cannibalized
going on. Nearly 400 delegates,                      Brendon O’Reilly is the managing                     by online retail.
including more than 130 retailers,                   director of Fashion House Group, the devel-             We sell apparel, shoes and acces-
were there for the educational                       oper and operator of outlet centers in Poland,       sories. We don’t depend on books,
sessions, awards presentations                       Romania and Russia.                                  CDs, DVDs or large screen TVs.
and deal making. The mood                                                                                 We deal in real people, real value
throughout the convention was abso-                     pean banks take a similar view as their    shopping    and real brands. Our custom-
lutely buoyant.                                         U.S. colleagues. I would also like to see  ers want to come to our centers to feel
   For several years the U.S. marketplace               lenders better educated on some of the     the fabrics, try on the shoes and hold the
was a region of low growth and little                   peculiarities of the outlet sector. For    jewelry more than they want to make an
development of new outlet concepts.                     this to happen, developers have a re-      online purchase. The Internet is growing
How things have changed! I can’t wait                   sponsibility to spend time explaining to   for sure, mainly as a pre-shopping re-
to see Europe taking up some of the                     the banking sector across Europe what      search tool, but it’s way behind traditional
new approaches, particularly in finance.                a great investment opportunity they’re     retail growth when you look at the value.
   The U.S./Canada outlet sector has                    missing.                                      By the way, ICSC has some interesting
more than 45 projects in the pipeline                      I have seen so many projects fall by    statistics on the growth of Internet sales
over the next two to three years, and                   the wayside due to pre-leasing criteria    versus the growth of brick-and-mortar
that’s building on an existing outlet-                  that is more suited to high-street retail  sales in the U.S. :
center base of 205 schemes. Actually,                   than to what the outlet sector can actu-   l In 2013, Internet sales grew 17
an amazing 32 outlet centers have                       ally deliver. We have all witnessed banks  percent   for an added $38 billion, but
opened in the U.S. and Canada in the                    asking for centers to be 90 percent        brick-and-mortar     sales, which grew just
last three years.                                       leased before construction begins! I       3.5  percent,  added  another $144 million.
   So this amount of planned activity is                look forward to seeing the U.S. funds,     l   87 percent of 2013 sales were in
significant, but how is it possible given               who are now totally comfortable with       shopping centers.
the current economic climate?                           outlet development and investment,         l In-store sales accounted for 94 per-
   Funding! The institutional mar-                      come to Europe.                            cent of all retail sales in 2013.
ketplace in the U.S. sees the outlet                       Operationally, our U.S. colleagues         We need to adopt and adapt to the
sector as the “hot ticket” in property                  are looking at omni channel retailing      online   experience, but we need to use it
development. We in the industry have                    in great detail. On our side of the        to generate   incremental sales. We can-
understood this for many years, of                      pond there is a lag among the ways         not  continue   to see online retailing as a
course. When you know how to “do                        that shoppers can make purchases,          threat. In the U.S., landlords and retail-
outlets” in a professional, expert                                                                      ers are investing in omni channel
way, the properties assume a risk
profile similar to – or even better            “The great experience                                    with passion and enthusiasm.
                                                                                                        I urge all of our European outlet
than – high street retail develop-
ment, but with a much stronger                 outlets deliver to the                                   friends to take a trip to the U.S.,
                                                                                                        have a look around and learn from
potential upside through turn-
over rents and upward-only rent                consumer will not be                                     the masters. It’s well worth the
                                                                                                        time. One of the reasons I love this
reviews.
   After years of talking to many              cannibalized by online                                   industry is that everyone is happy
                                                                                                        to share ideas and spend time
lenders about the outlet sector, it
would be great to see the Euro-                retail.”                                                 discussing new developments and
                                                                                                        initiatives. c

24   I n te rnational Ou tle t Journ al Fal l 2014
ICSC European
Outlet Conference
24 March 2015                                                       10
                                                                   CELEBRATING

                                                                     YEARS

Business Design Centre, London, United Kingdom
In association with:

SAVE THE DATE

ICSC Global Partner

ICSC European Partners

Gold Sponsor

FOR MORE INFORMATION PLEASE CALL +44 20 7976 3100 OR EMAIL ICSC.EUROPE@ICSC.ORG
                  WWW.ICSC.ORG/2015EOS          #ICSCEUROPE
Leasing News
 leasing Activity                                                  McArthurGlen
                                                                   nCheshire Oaks Designer Outlet, UK
Hines                                                              Newly opened: Jack Wolfskin, Yankee Candle, Yo Sushi.
n     Outlet Village Belaya Dacha, Moscow – phase 2                nSwindon Designer Outlet, UK
     Leased: Ash, Atlantic, Benetton, Calipso, Calvin              Newly opened: Folli Follie, Winser London.
     Klein, Clarks, Colveri, Damat, Dino Chizari, Elena
     Shipilova, Elite Lingerie, Giovanni Boticelli, Hugo           Neinver
     Boss, Kanz Shoes, Karen Millen, Lee, Magiya Detstva,          nVila do Conde The Style Outlets, Porto, Portugal
     Mavi, Napapijri, Nice Connection, Oasis Warehouse,            Newly opened: Abercrombie & Fitch, Michael Kors.
     Luxury Optika, Petek, Pissero, Strellson, Super Step,         nZweibrücken The Style Outlets, Germany
     The North Face, Tom Tailor, Triumph, Van Laak, Vans,          Newly opened: Abercrombie & Fitch, Michael Kors.
     Williams & Oliver, Wrangler.
n     Outlet Village Pulkovo, Saint Petersburg, Russia – phase 1   Peel Holdings
     Leased: Adidas, Albione, Aldo, Bronnitskiy Uvelir,            nGloucester Quays Outlet Centre, UK
     Cacharel, Calipso, Calvin Klein, Damat, Dino Ricci,           Newly opened: All Saints, Crew Clothing, TGI Fridays,
     Ekonica, Gant, Henderson, Hugo Boss, Imperiya                 The Gym, The North Face.
     Sumok, Incanto, Just Couture, Kanzler, Lacoste, Le
     Creuset, Lee Cooper, Levi’s, Lovini, LTB Jeans, Mango,        Quintain
     Mavi, Meucci, Michael Kors, Moreschi, New Balance,            nLondon Designer Outlet, Wembley, UK
     Nike, Ochnik, Oktika, Paper Shop, Petek, Puma,                Newly opened: Bench, Christy, New Balance, Replay.
     Quiksilver, Ralf Ringer, Ramsey, Salomon, Samsonite,
     Superstep, Timberland, Tommy Hilfiger, Tsum (Gucci,           Resolution Property/Stable
     Ralph Lauren, Dolce & Gabbana), US Polo, Villeroy &           nRosada Fashion Outlet, Roosendal, Netherlands
     Boch.                                                         Leased: Delsey Paris.

26    I n te rnational Ou tle t Journ al Fal l 2014
Michael Kors, A&E boost Wolfsburg center
Less than a year after the
opening of the second phase of
Designer Outlets Wolfsburg, Outlet
Centres International continues to
add premium tenants to its project.
Calvin Klein, Rene Lezard, Tim-
berland and Vans were set to open
in October, and Polo Ralph Lauren
Childrens Outlet opened in Sep-
tember. Earlier this year Michael
Kors opened its first outlet store in
northern Germany there, and in the
spring, when Abercrombie & Fitch
opened, 300 people were lined up
waiting for the doors to open. Since
then, Melvin & Hamilton, Watch
Station, Claire’s, United Colors of     When Abercrombie & Fitch opened at Designer Outlets Wolfsburg in April, more
Benetton, O’Neill, Hannah White,        than 300 shoppers were lined up to enter the store.
Salamander, and Clarks have also        “We’ve not only added a number of            Designer Outlets Wolfsburg, which
joined the line-up.                     brands, but we have broadened our          opened in December 2007, is consid-
  “This year we have significantly      selection, as well, and Michael Kors       ered to be Germany’s first purpose-
developed our brand portfolio,” said    and A&E in particular have given the       built outlet center in a city center.
Stephan Schäfer, managing direc-        center great impetus in terms of visitor   The 16,000-m2 center attracts nearly
tor of Designer Outlets Wolfsburg.      numbers and sales figures.”                2 million shoppers annually.

                     The easiest way to reach over 15 million Russian shoppers within the EU.

                The crown jewel of outlet shopping on the EU-Russian border.
                                         Now leasing.
                                                       Zsar.fi

                                                                                   Fall 2 0 1 4 I nt e r nat i o na l O u t l e t J o ur n a l   27
Channel Check

A good center gets better
                                                                        ing sales of €8,250 (US$10,600) per m2..
Expanding and enhancing the                                                Still, as a specialist in operating non-outlet shopping centers,
already-successful Homebush                                             CFX’s decision to buy into the outlet business in 2010 raised
                                                                        more than a few eyebrows. But company management saw a
DFO in Sydney, Australia, has                                           big upside in the purchase. With its professional management,
brought even better performance                                         marketing know-how and relationships with mainstream retail-
                                                                        ers, CFX believed it could rejig the tenant mix and raise the
and footfall to the center.                                             performance standards of all four outlet centers.
                                                                           CFX’s argument was supported by precedent. As Simon’s
B y MICHAEL BAKER                                                       acquisition of Chelsea in 2004 and Prime Outlets in 2010
Co n tr i b uti ng Wr ite r                                             showed, the synergies between mall and factory outlet opera-
                                                                        tions can be a driver of outlet growth.
The newly expanded and renovated Homebush                                  Expanded and renovated by CFX during 2012-13, Home-
factory outlet center in Sydney, Australia, a stone’s-throw from        bush now stands at 26,380 m2 and both foot traffic and sales
Olympic Park where the 2000 Games were hosted, is itself a              are up sharply. Even the vaunted pre-expansion specialty
success story of Olympian proportions. Located literally about          store productivity level has been exceeded, vindicating CFX’s
as far away as you can get from the birthplace of modern outlet         belief that despite the center’s impressive numbers there was
centers, Homebush shows just how well the outlet concept trav-          always going to be room for improvement.
els. Like most of the factory outlet centers in Australia though, it       “DFO Homebush now has one of the strongest collec-
is far from being a blunt replication of the U.S. model – its physi-    tions of retailers in Sydney,” said Michael Gorman, CFX
cal and merchandising differences are as evident as its similarities.   deputy CEO and chief investment officer. “The caliber of
   Homebush – or Homebush DFO as it is properly known                   the retailers and the amenities we’ve added by redeveloping
(DFO being an acronym for Direct Factory Outlets) – is one              the center are driving materially higher sales and traffic.”
of four outlet centers acquired in 2010 by shopping cen-                   The redevelopment boosted the store count from 86 on
ter operator CFS Retail Property Trust Group (CFX). The                 a single level to 126 stores on two levels. The center now
Sydney-based developer owns 28 retail properties including              features a mix of leading global luxury retailers and popular
Chadstone, Australia’s biggest shopping center by sales with            mainstream brands, a new 475-seat food court, upgraded par-
an annual volume of €1billion (US$1.3 billion).                         ent’s rooms and bathrooms and 500 more parking spaces, the
   Homebush DFO opened just before the Sydney Olympics                  latter fitted out with a state-of-the-art parking guidance system.
in May 2000. At the time of its purchase by CFX 10 years
later, it was still a modestly sized but highly productive center,      Homemaker concept
its 17,500 m2 pumping out annual sales of €117 million      The expansion also introduced on the lower level a ‘home-
                                                          maker’ precinct, meaning a collection of big-box home furni-
(US$150.8 million). The center’s specialty stores were generat-
                                                                                    ture, home furnishings and digital
                                                                                    products stores. This dual factory
                                                                                    outlet/homemaker concept would
                                                                                    struggle in the U.S. or Canada where
                                                                                    outlet centers are usually distant
                                                                                    from residential areas. The concept
                                                                                    tends to work in Australia because
                                                                                    outlet centers are in or near subur-
                                                                                    ban residential areas. Homebush
                                                                                    itself is less than 15 kilometers from
                                                                                    downtown Sydney.
                                                                                       If there is a jewel in Homebush’s
                                                                                    crown though, it has to be the new
                                                                                    upscale brands precinct that oc-
                                                                                    cupies approximately 15 percent of
                                                                                    total center GLA and sets it apart
                                                                                    from other Australian factory outlet
                                                                                    centers, which are focused almost
                                                                                    exclusively on popular mid-market
                                                                                    brands. The high-end tenants at
                                                                                    Homebush, which include Burberry,
New upscale brands at Homebush DFO include Burberry, Coach, Zegna and Hugo Boss. Coach, Ermenegildo Zegna and

28   I n te rnational Ou tle t Journ al Fal l 2014
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