Our Parklife Impact Report
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Our Parklife
Impact Report
2019 Connecting
local people to
Queen Elizabeth
Olympic ParkWe manage a dynamic volunteer programme providing meaningful
volunteer roles which are embedded in the day to day life of the Park for
over 600 people and businesses.
We focus on providing employment and training opportunities for
under-represented groups in the local community within the Parks
Facilities Management workforce.
Hello!
We provide Customer and Mobility Services to thousands of Park
visitors each year, ensuring they get the most out of their visit.
We maximise opportunities to use the Park as a place for learning
and inspiration by delivering Education and Careers events throughout
Our Parklife Community Interest Company (CIC) is a the year for schools and groups.
social enterprise on Queen Elizabeth Olympic Park
designed to help deliver the legacy of the 2012 London We work alongside a range of Park Stakeholders ensuring the work
Olympic and Paralympic Games. we do benefits local communities.
Established in 2014, it is a truly innovative joint venture
being the first CIC to bring together skills and experience
from the private, charitable and social enterprise sectors Our aim is to create measurable, positive social impact for local
in one organisation. people through how the Park is managed and maintained by involving
local people in services, activities and events.
The unique mix of expertise that stems from our founding
partners enables us to design new and innovative The income we receive for the services we provide is reinvested in
services and ways of working with Park partners. realising our aims.Our impact circa. £69,735
of social value through
supporting sustainable
employment for seven of the
Park’s workforce who were
Our activities are founded on a mission to improve the previously unemployed and
livelihoods of the communities in and around the Park and living with a long-term disability
the environment. We do this by delivering programmes and or health condition4.
activities that focus on volunteering, training and employment
as well as improving the Parklands and waterways. Delivered Corporate Volunteering
opportunities on the Park,
In 2019 we created: further engaging Businesses,
with a financial contribution
£2.9 million+ going to the CIC to be reinvested
of social value through delivery and support in its activities and generating
of a range of volunteering, employment, social value of over
training and educational activities1.
£24,5685
£6.14 million
supported spend on local2 and SME3 £2,511,000+
businesses within ENGIE’s supply chain. of value through Subjective Wellbeing and the volunteer programme6.Volunteering 17,700
Employment, training and skills
Our Parklife delivers the Park Champion hours Our Parklife partners ENGIE and idverde
Volunteer Programme on Queen Elizabeth jointly employ approximately 180 people av.
on the Park and work hard to ensure
Olympic Park on behalf of the London Legacy
Development Corporation. Now entering its fifth that recruitment is focussed locally. Our
62%
year the Park Champion Programme has evolved Parklife facilitates a range of employment
and developed with the Park into an extensive 900+ programmes for local people on the Park, 61%
and inclusive programme, benefiting over 620 volunteers targeting under represented groups. The 30% 8%
volunteers from all walks of life. The volunteers training and employment support that is of ENGIE and
are a valued and dynamic team, engaging in provided to the Park Champion volunteers can are are from live with a
idverde’s workforce female a BAME declared
over 7 different roles, supporting all aspects of often be the next step for volunteers who are live locally background disability
the Park’s day to day life. This includes delivering keen to gain experience in certain industries.
customer and mobility services to over
350+ from
52,550 visitors, tending to the iconic Parklands, 15
welcoming visitors at events and behind the
corporate
volunteers
businesses 6 participants
supported through our
scenes and delivering tours for private groups
apprentices
and members of the public. Volunteers also
support on a range of educational activities
10 supported in:
employment programme
involving schools, colleges, universities and • Facilities Management which provides tailored
special interest groups. During 2019 we have support for those living
• Management
seen a significant increase in the number of
with a long-term health supported work
• Business Management
businesses also wishing to volunteer on the
7 • Horticulture
condition or disability experience placements
Park and give back to the local community. different roles • Team Leading
Customer & Tour Education visits,
mobility services delivery careers workshops
A team of volunteers and staff
provide dedicated Customer and
Mobility Services from the Park’s
Throughout 2019 Our Parklife has
developed its touring services & work experience 15
education and
Information Point. Their extensive
46,300 6,800+ providing tours for members
of the public and groups. With a Our Parklife delivers education visits for schools career visits facilitated
knowledge about the Park coupled team of 41 guides Our Parklife has and colleges as well as coordinating work
with pride and enthusiasm ensures delivered over 75 tours, attended experience placements. These visits and placements
that visitors get the most out of Park visitors volunteer by over 1,040 people. focus on energy and sustainability, conservation
their visit every day, year-round. welcomed hours spent and biodiversity and Facilities Management. These
staff time
41 engaging and dynamic sessions bring topics to
120+ spent supporting
Community Guides delivered life such as renewable and decentralised energy educational
hours
3,000 systems, the Park’s sustainability story, and a range activities
mobility service of other environmental topics.
customers 75 Students on our work experience programme gain
experience in the Facilities Management contract
1,040 which covers cleaning, security, engineering, visitor
tours for people services and events.Our Parklife Impact Report 2019 ourparklife.co.uk References 1. Calculated using National TOMs - Social Value Framework associated with Employment, training and skills programmes combined with the Social Value of our Volunteer Programme calculated based on the New Economy Manchester Study (2014) 2. Local suppliers are defined as those that do not deliver services nationally on ENGIE’s supplier database. 3. The definition of an SME that we apply can be found here https://www.thefsegroup.com/definition-of-an-sme/ 4. Calculated using National TOMs - Social Value Framework NT6 and delivered through our Intermediate Labour Market programme, Participants were part of the ACE (Able Capable Employed) Work programme. 5. Calculated using National TOMS – Social Value Framework NT34 6. New Economy Manchester Study (2014)
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