NOVEMBER 2020 - The Prince of Wales Hospice
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NOVEMBER 2020 Malcolm was born and raised in Kathryn continues; “We did not feel Kathryn will dedicate a light to Batley, West Yorkshire. Husband to able to leave Dad as we wanted her beloved Dad this year, and Mavis, father to Michael and Kathryn, to be with him at the end. It was encourages others to support the and grandfather to Jude. Following a lovely that we were able to stay in a Hospice too. She explains; “Dad’s move to Castleford, Malcolm became room along the corridor and could stay at the Hospice was completely a huge fan of Castleford Tigers. As spend time with him and see that free, although we did read that it a retired driving examiner, he also he was comfortable. We never felt costs around £3,000 per week to loved to watch his grandson play in the way, and the staff were very stay there. The fact that we did not rugby. Malcolm was a real family patient with us. As I am a consultant have to pay anything is incredible. man and loved nothing more than surgeon myself, it can be difficult not Hospices are struggling at the spending time with them. to interfere. They told me that I no moment and there will always be longer needed to be a consultant, I people needing beds there. The Sadly, Malcolm was diagnosed should be a daughter, and they would Hospice gave my Dad his dignity with prostate cancer and following look after my Dad. And that’s exactly and self respect back, and that was a deterioration in his health, was what they did. priceless.” admitted to hospital in September 2019. Just two weeks before When the time came to say our Christmas, Malcolm was then final goodbyes, Dad was at peace admitted to The Prince of Wales and not in any pain at all. We were Hospice Incare ward. totally thankful for this, and those final few days were both invaluable His daughter Kathryn explains; “I had and memorable. Many people do not not had any experience of Hospice get this experience and we were so care before, but it was such a relief grateful to the Hospice for everything for us to have Dad there. The staff they did for us all.” were amazing and took a lot of worry and stress away from us. The care This Christmas will be very different and compassion from everyone for Kathryn and her family as they really made a difference to us as a look back to the events of last year. family. When they arrived at the Hospice last December, the annual Light Malcolm stayed in the Hospice over up a Life service had taken place the Christmas period, until he sadly the previous evening, and Kathryn died on December 27th. The family remembered seeing the lanterns, were able to stay overnight with him, dedicated to loved ones, out on and they also enjoyed what was to be display. their last Christmas dinner with him.
NOVEMBER 2020 We’ve had this letter from Santa delivered to the Hospice Anne Giblin Sarah Lowden Tracy & Katy Carr nominated by Sharon nominated by Sam nominated by Jill Batty Calvert Kirkham Tracy and her daughter Katy volunteered at the Drive In Movie on Anne dropped what she was doing For all Sarah’s help with Saturday night. Even though she was to help me with a sudden deadline. depop. She is always happy wet through we managed to have a little She took it all in her stride and just to parcel things up and send dance and a giggle at the end. Tracy got on with the task with no fuss them out. She will go and very kindly volunteered to stay until whatsoever. She saved my bacon! measure items and check Motorpoint was fully locked and deliver sizes, etc. She is a star. the keys back to the branch when it Thanks, Anne. opened on Sunday. She actually came away with lots of car keys and was never Unsung Heroes tempted! She certainly went above and beyond on the night to let those who had a journey home get away at decent hour. The feedback from Motorpoint was WOW what a lady and I certainly agree. 2
Recipe of the month Home-made Yorkshire parkin recipe • 1 lb oz self raising flour • 1 lb of oats (quaker oats or supermarket own brand) • ½ lb of caster sugar • 4 heaped tea spoons of ground ginger • 1 lb of soft margarine David • 2 lb of syrup Stewart • 2 eggs and 1 and a ¼ pints of milk beaten together • Greased and lined baking tin or large square roasting tin (mixture should be an inch deep) David our Chief Executive sent in the article below for Oven temp: Electric 150 for 50 to 1 hour or gas this month’s edition. I never knew he was a softy at mark 3 to 4. heart! ‘I hope that you had a splendid Halloween of some sorts Method on Saturday. • In a large bowl, add the flour, sugar ginger, oats and mix together. It always seems to me appropriate that Halloween happens just as the days start to get shorter and the • Rub in the margarine. trees turn their vivid autumnal colours and are often • Add the syrup and egg mixture. shrouded in ethereal mists as they shed their leaves until spring next year when there will be - inevitably - new life • Mix thoroughly, until you get a consistency in dappled sunshine. which is quite runny. • Pour into baking tin and place in middle It appears likely that Covid-19 will be with us at least until shelf of oven. there is new growth on the trees and the daffodils and tulips re-emerge from their currently dormant tubers. • Bake until the mixture is firm to the touch. Living with Covid-19 and through the next few months • When cold, still leaving the baking paper on, will be tough on us all, especially as there has been little wrap in tin foil, so the Parkin can go sticky respite since the first wave. But get through it we shall over night. as we assist and care for each other. Serving suggestions And you can rest assured that we shall continue to do • On its own everything we can to ensure that the Hospice remains • With custard a safe environment in which to work and that we shall continue to support you whenever we can. We shall also • Top with icing sugar, mixed with lemon juice r try to bring some fun into our working lives, especially in instead of water and smooth over the top of the run up to Christmas. the parkin, grate lemon rind into to icing mix d to make a zingy topping. r. Please take care of you and yours and stay safe.’ 3
TOTAL A Festive f Quiz! B We are very excited to let you know that we will launching a festive quiz with our corporate supporter TOTAL as they celebrate 50 years of business. We will be broadcasting LIVE from the Haven at the Hospice on Thursday 3rd December from 7pm Take to the skies, fly high and help the Hospice where we will be joined by our fabulous patrons soar by leaping into action with our skydiving from ITV Calendar News; Gaynor Barnes, Christine challenge! Talbot and Duncan Wood. They will appear along with some of Castleford Tigers first team players Taking place on Sunday 18th April 2021 at who have all very kindly pre- recorded a video with Hibaldstow Airfield, we dare you to board the plane quiz questions to be played on the night. and free fall from it at a whopping 15,000 ft! We will also have a very special surprise visit from So whether you’re a thrill seeker, in search of trying the most important man in the North Pole. Yes, he something new or you’re just hoping to conquer a really is travelling all the way from the North Pole fear, we guarantee you will create a memory which to present our fantastic festive quiz. Keep an eye will last a lifetime. on all of our socials for more information about this After a year of being isolated in our homes, what unmissable event as it unfolds! Kevin’s better way to get away from all your problems than being 15,000ft away from them? adventures Early bird registration is £40pp, valid until December 24th, with a minimum fundraising pledge of £450pp. We are also offering an exclusive staff discount on registration, of only £35! After a physically and mentally demanding week, a long assessment spent in the Welsh mountains in For more information and to sign up email Michael September, I’m over the moon to have qualified as a in Fundraising at mking@pwh.org.uk. Mountain Leader. This means I can lead individuals or groups in the hills, mountains and moorlands of Flu jabs Britain and Ireland. In the 2 years prior to assessment I’ve visited over 120 hills and mountains in the UK and abroad (prior to lockdown of course!) in order to Last week the lovely pharmacist from Glasshoughton gain the required skills, knowledge and competence. Asda came to the Hospice to give our staff their much needed flu vaccinations. In all 45 staff received I have also attended and passed the Duke of the vaccination, we even had an unexpected visit Edinburgh Expedition Assessor Accreditation from one of Father Christmas’s little helpers. The Scheme enabling me to assess Bronze, Silver and big man in red is very wise and knows just how Gold expeditions in the UK. important it is that we are all protected from seasonal flu this year. Finally, I managed to escape to Portugal for a week! If you have not had a flu vaccination this year contact Kevin Hogarth, Retail Operations Manager your GP or go along to a community pharmacy and tell them you work at the Hospice. Jo Schofield, Head of Clinical Services 4
An update from October’s Board meeting There were a number of meetings Hospice’s wider leadership team. very commendable and much of the Hospice’s trustees on 22 The main topic of debate was appreciated [by Trustees]. October. how the Hospice could obtain the resources: average NHS grant funding of our The evening started with their costs. That funding is, in England, • comfort had been obtained annual meeting, at which they about 33%, whereas we receive from the auditors’ report, accepted the ‘Trustees’ Report 23%. It was agreed that, in the first although there was some and Financial Statements Year instance, the Hospice should meet concern about cash handling ended 31 March 2020’ (or audited senior officers of the Wakefield [which is being addressed]; accounts) before going on to clinical commissioning group to re-appointing Garbutt and Elliott • it had been heartening to learn determine how ‘levelling up’ could as auditors for this financial year that the income generation be acieved from 2021/20. (2020/21). The Report will be team remained cautiously posted on the Hospice’s website The Chairs of the three Board sub- optimistic. in the next couple of weeks but committees fed back the key points And thence to the last meeting, the perhaps the most significant from their respective meetings: second meeting of the Board of highlight was that we returned a clinical governance Trustees at which the recruitment surplus of £27,817 which was down of new trustees was discussed, on the year before, but more than a • they had a useful engagement along with the recent round of credible performance. meeting with the CQC; trustee appraisals. Trustees also Trustees went on to re-appoint • the Hospice’s Statement of reflected on the evening’s previous Messrs Parkes and Wearing Purpose had been brought up- meetings and all were encouraged as trustees but Dom Hayes to-date and made more reader that patient care continued informed the meeting that he friendly; and throughout the pandemic; that was not standing for re-adoption. the overall impression was one of • the lymphoedema clinic and Dom was thanked for his many positivity and of a ‘can do’ attitude; complementary therapy years of service to the Hospice, and that, despite the trials of the service had restarted. and accepted the accolade of every day, work was still continuing becoming an honorary life member. corporate governance and risk: on taking forward the Hospice’s strategic ambitions. That meeting was followed by • the COVID risk register the first meeting of the Board had been updated to show The meeting concluded with the of Trustees, at which Gordon a level of awareness and Trustees asking me to pass on Tollefson and Ruth Roche were actions taken to ensure a safe to all of you their heartfelt thanks re-appointed as Chair and Deputy environment for staff, patients for keeping the show on the road Chair respectively. Trustees were and visitors in the Hospice; during the pandemic through the appointed to the three Board sub- provision of excellent specialist • positive work has been committees of clinical governance, palliative care, the services undertaken through the corporate governance and risk essential to the provision of that auditing of both Donorflex and and resources. There will be an care, and the continuing generation Receipt books; and explanatory article on each of of income needed to provide our those committees in future editions • thanks were extended for the care through fundraising activities of Pow Wow, when the trustee hard work in ensuring the and the Hospice’s shops. membership will be given. Hospice is running efficiently David Stewart, Chief Executive and systems are in place for Trustees then went on to meet the benefit of everyone despite with senior managers as the the COVID pandemic which is 5
NOVEMBER 2020 Trick or treat! Covid survey This Halloween our Outreach patients have been having all treats and no tricks. Thanks to a very generous grant, the Outreach team have been results really busy all week out delivering in all weathers. Thank you to everyone who completed one of our The patients have been treated to some fresh Covid surveys a few weeks ago. We asked employees soup, a selection of sandwiches and some parkin and volunteers to complete the survey, we have now all made in our own Hospice kitchen. collated the results and want to share some highlights with you. In addition they have had a goodie bag which contained: a word search, a recipe card, an activity pack to make a rag wreath (for the ones From employee responses: that like crafting) and a book which retail kindly • It was clear that the majority of people working supplied. They also received some yummy biscuits from home had done so successfully with 57% that Asda kindly donated. reporting an increase in productivity They have been thrilled with the packs which were • 97% reported that they had continued to receive a surprise and they are all very grateful of the good support/contact from their line manager and support from all at the Hospice. team • 95% trusted that the SMT had made decisions to Jo Lister, Activities Co-ordinator protect them • 95% felt that the SMT and Board had been available during this period • In terms of communications, 97% felt supported by the zoom meetings, pow wow/bow wow, wellbeing support. • 92% felt that the Hospice cared about their wellbeing. From volunteer responses: • 100% understood why it hadn’t been possible for them to volunteer during Covid • 93% reported that communication with their line manager had been effective and the same Pet’s percentage felt they had been kept informed about developments within the Hospice corner? • Only 2% hadn’t trusted that the SMT had made decisions to protect them and the same felt that the SMT hadn’t been available during this period • In terms of communications, 98% felt supported by Tracey Watson wrote in to tell us about an univited the zoom meetings, pow wow/bow wow, wellbeing visitor she has had. She said; ‘Pets corner? Ratty support. MC tat tried to join our household two nights ago. He came in through the cat flap and ran up behind • 98% felt that the Hospice cared about their the dresser. He jumped off the top and past my wellbeing. shoulder before we caught him!’ Tracey included a photo of the dead rat, which made me squeal! Here is a cartoon, which is more reader friendly! We do appreciate that this has been a difficult period of time, and continues to be. Getting your feedback has been useful in identifying the things which have gone well and the areas we could improve. Thank you once again to everyone who completed a survey. If anyone would like a copy of the full survey results please let me know. Senior Management Team 6
0 Go Yellow A huge thank you to everyone who got involved with ‘Go Yellow’ last month! I loved receiving your pictures! Here’s a roundup of just some of them. Sharon Batty was announced as the winner as she donned not just one, but two outfits. Well done Sharon! 7
Make your mental health a priority Remember Anne and Susanne are available for confidential chats in the workplace. Their contact details are: Anne 01977 781488 / agiblin@pwh. org.uk Susanne 01977 781461 / syoung@ pwh.org.uk Don’t forget to make sure everyone in your team gets a chance to read PoW WoW. And be sure to let us know your ideas for articles - or you could even write one! Send any ideas or articles by email to dpeters.org.uk The deadline for the September issue is Friday 27 November. Little Kingdom Tuesday to Saturday 9.30am-4pm Pontefract Monday to Saturday 9am-4pm South Elmsall Tuesday to Saturday 9.30am-3.30pm
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