Inside: Fiji in focus - Airline update Club Med Bali Paparazzo Africa New South Wales Samoa
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Covering the complete travel distribution chain
June July 2015 www.travelinc.co.nz
Inside:
Fiji in focus
Airline update
Club Med Bali
Paparazzo
Africa
New South Wales
Samoa
Getting there
FLY DIRECT TO BRISBANE FOR
A ONE HOUR DRIVE NORTH
TO THE SUNSHINE COAST.
Spotlight on Spicers
Clovelly Estate
Interview with Cameron Matthews, general manager and executive
chef, Spicers Clovelly Estate on Queensland’s Sunshine Coast.
What can visiting business groups much goodness in the nutrients of the food countryside and stunning waterfalls, laser
produced here.
expect from a Spicers property and pigeon shooting, and also cooking classes
with yours truly.
particularly Clovelly? Talking of menus, how often do you
Every Spicers retreat is unique. They are a
luxurious escape from the everyday world,
change yours? Can business groups hire Clovelly
where guests receive warm and personalised We tend to create three to four menus every exclusively?
service, as well as great attention to detail. year. However, these are loosely framed which Yes, they certainly can. We’re extremely
At Clovelly they can expect inspiring cuisine, allows me to tweak elements based on seasonal
accommodating to international business
a rejuvenating day spa, breathtaking produce, new suppliers and ingredients, or new
groups and are more than happy to provide
surroundings, relaxing gardens, as well as dishes I will add to the food journey.
exclusive use of the estate.
engaging and fun activities on the grounds.
How many people can The Long Apron
How would you describe the food accommodate? For guests with a day off, what do you
on offer? Our restaurant can accommodate up
suggest to do for enjoyment?
Our restaurant, The Long Apron, is ranked to 50 guests. This allows us to present a Australia Zoo would always be high on my list
in the top 100 restaurants in the country wonderfully relaxed environment where of places to visit and I would definitely choose
by Australian Gourmet Traveller and I the personal service really adds to the a guided tour with one of the keepers. The
like to think that’s because we have an carefully crafted menus for an evening team are incredible and have so much passion
individual style. of food and wine exploration. for what they’re doing. They work tirelessly on
conservation so a visit to the zoo helps them
While we could be deemed to be modern What can business guests do for save animals across the world.
European, I’ve worked hard to ensure we are enjoyment when visiting Spicers Clovelly?
not a replication of anyone else. Our menus Noosa is a beautiful place to visit and its beach
follow a simple philosophy – product and We have a fantastic spa team on the premises
is one of my favourites in Australia. Sunrise
place. The Sunshine Coast has an abundance who ensure as many guests as possible can
walks are a perfect way to start the day.
of incredible local suppliers and the land be seen throughout the day and there’s all
provides a vast array of amazing ingredients manner of treatments to enjoy. Then I would say dinner at The Long Apron,
for us to incorporate into our dishes. however I would suggest the best way to
We have a great selection of local suppliers
The beautiful climate we have up here and craftsmen that can come to the estate. enjoy it is to start the day with a waterfalls
certainly plays a part and dishes tend to be Guests can take part in a range of activities walk around the edges of our estate, followed
light, fresh and seasonal. I would also say that such as wine blending, where they each get a by a relaxing treatment at the spa, then an
food in the Sunshine Coast is inspired by the personal bottle of their own blend to take afternoon siesta, followed by dinner at the
health benefits of ingredients as there’s so away, Segway tours around the beautiful restaurant for a true culinary journey.
VISIT
AUSTRALIA.COM/BUSINESSEVENTS
FOR EVERYTHING YOU NEED TO PLAN YOUR AUSTRALIAN EVENT.
AT A GLANCE
Tourism industry ‘needs Southern Hospitality 30
more workers’ 4 South India is fast becoming a popular region
As many as 36,000 full time equivalent workers for first time Kiwi travellers as well as those
are needed to service the New Zealand tourism looking for culture combined with a beach stay
industry, says report
More than music 37
Rent a resort – it’s all yours 10 New Orleans is rightly famous for its jazz, but
Club Med Bali showcased its ‘Rent a Resort’ there is plenty more of interest as well
concept to a group of NZ conference and
incentive organisers recently Samoa: The best of 39
14
Savai’i, Sheratons and more
Taking a Vivid look
at Sydney 14 Debunking Dubai 40
High profile events in Sydney and New South Culture, myths and other tidbits in the Emirate
Wales continue to offer opportunities for New
Zealand’s travel trade
ALSO Vivid Sydney
Airlines 16
We look at new and exciting developments in Editorial 2
the airline sector News 2
Paparazzo 6
People 8
New Caledonia 12
Corporate Travel 28
Africa 33
Cover story:
With more air capacity and plenty
of trade activity planned for this
year and beyond, agents are
being urged to encourage their
30
clients to see more of Fiji. Full
story page 5.
Tourism Fiji ph 09 376 2533
www.fiji.travel
Main photo by Darryl Ward, Spa
photo by Chris McLennan
South India
Travelinc is registered as a magazine and is published by ProMag Publishing Ltd.
Level 1, 172 West Coast Road, Glen Eden, PO Box 60154, Titirangi, Auckland.
internet: www.travelinc.co.nz Phone: 09 818 7807. Fax: 09 818 7864.
Publisher/Editor: Stu Freeman email: stu@promag.co.nz Advertising Manager: Cherie Final
email: cherie@promag.co.nz Assistant Editor: Ruth Scott email: ruth@promag.co.nz
Journalists: Aleisha Moore email: journalist@promag.co.nz Marcus Logan email: editor@
travelmemo.co.nz Administration Manager: Kate Wemyss email: accounts@promag.co.nz
Contributors: Kathy Ombler, Design & production: Gary Covich email: studio@promag.co.nz
Printing: Image Centre Distribution: Western Mailing ISSN: 1176-936X
The material in this publication is subject to copyright. No part of the magazine may be reproduced without the
written permission of the publisher. No responsibility is accepted by ProMag Publishing for accuracy of information
contained in the text, illustrations or advertisements. The opinions in this magazine do not necessarily reflect the
views of the publisher.
New Orleans
37
travelinc june/july 2015 1
news
Death of agents just a cracked (vinyl) record?
Add technology and human whim contact travel agents in New Zealand and ask ‘This means there is more requirement for
together and you get social media and the how life was going and how fearful were they of editing and curating by travel consumers as
little oddities that come with it. I have no their immediate and long term future. I hadn’t they face this complexity.’
idea why, but an article from TIME that was done it for a while and last time I did (probably Everyone I spoke to conceded that
published in 2012 popped up on LinkedIn 10 years ago) the general consensus was that the successful agents’ job had changed
this month and had a second life. agents had a future if they stopped trying to significantly – that it was now about ‘doing
Ironically the same could be said of the compete with the internet. Just doing cheap the hard stuff’ as one put it. But there seems
article’s subject – the retail travel agent. TIME didn’t cut it a decade ago, and it doesn’t now. less (if any) talk these days about the death of
was looking at the United States model and This time round, if anything, surviving travel agents – perhaps it’s just one of those
the author (Gary Belsky) noted that travel agents seem more confident in their long term predictions that
agents ‘were once the poster children for existence. A formula for success, it seems, has didn’t happen.
that old economy horror movie Things The been found. Anyway, I must
Internet Will Destroy.’ The crux of the article If anything the sheer volume of choice, go – I am about
was that while agency numbers had certainly information and mis-information on the internet, to put my new
diminished over the years they were having seems to be driving people to their retail agent vinyl LP on the
a slight resurgence and agents that had (the traditional brick and mortar kind or the turntable…
survived were (in the main) beginning to broker).
thrive again. ‘There is more capacity in air and cruise and Stu Freeman
Reading the article prompted me to more competition,’ one industry leader told me. Editor
Challenge issued to Auckland
Auckland needs to better the New Zealand hotel industry he has never
seen optimism as he was seeing now. ‘There are
manage its events programme records everywhere. The way ahead is about
to avoid ‘perfect storm’ riding and optimising that wave. There are two
buzz words here, one is premium and seasonality
weekends, and hoteliers is the other one.
should not be dropping rates ‘Peaks and troughs are much less exaggerated
than they used to be, we need to optimise
to attract off-season business, this. We need to make the most of the current
especially during a time of conditions year round.’ Brad Burnett, general manager Hotels
and Tower, SKYCITY Group.
such positive growth. Five star hotels dropping their prices during
April and May to $150 were doing no favours to rates but through huge margins in the peak
These were the challenges thrown out by anyone, he says. ‘It undermines the industry, all season. ‘We have less fixed and contract rates
SKYCITY Group’s Brad Burnett, speaking at hotels and your own product.’ and a lot more flexibility around dynamic pricing.’
TRENZ in Rotorua. He says SKYCITY’s yield has been growing by Looking ahead signalled a step change, he
Burnett says that in his 18 years working in 20% each year and that wasn’t about increased says. ‘Every week an airline announces a new air
service into Auckland. One report has forecast
107% summer occupancy for Auckland hotels
Win with Maui Jim
within three years.
‘We absolutely have to charge premium rates,
like the rest of the world does, and we have to be
confident about it. We (also) absolutely welcome
Maui Jim has offered TRAVELinc magazine a number of spectacular sunglasses to give
new international hotel brands into the city.
away. One pair will be given to a lucky reader of this issue. To be in with a chance to win,
just send an email to competitions@promag.co.nz with Maui Jim in the subject line. They bring credibility, they market New Zealand
You will also need to answer the following question: as a destination, and we’ll need them pretty
soon according to our forecasts,’ he added.
What is the destination featured on the cover of this issue? Burnett also calls for more thought into the
Christine Crafer, The Travel Brokers New Plymouth correctly identified the planning of major events that clashed with each
destination on the cover of the previous TRAVELinc magazine was Samoa. other and with cruise ship visits, creating what
had been described as ‘perfect storm weekends’.
‘We really need to manage this better. There are
no hotel rooms, hotels get bagged for ripping
The World’s Most Memorable
people off, there are no taxis anywhere. Why
Gift Experience TM
can’t we space things out better? We need
stronger collaboration.’
2 travelinc june/july 2015
news
Brokers: Growth
mode continues
Expedia TAAP, that’s
why your customers
keep coming back.
Earn great commission and
get your clients out there.
Brooke Jamieson
The travel broker community is still in
‘growth mode’ and that is unlikely to
change any time soon, says Brooke
Jamieson, who has been general
manager of The Travel Brokers since
the beginning of May this year.
‘It’s all part of the changing landscape of the retail market. There is a
lot of cost pressure on the traditional retail model and brokering is one
of the ways to address this while still providing the value that retailers
give to their customers.’
Jamieson says the rise of travel brokering also reflects the changing
needs of travel professionals themselves. ‘They still want a good travel
career but they manage it around their lifestyle.’
However, Jamieson points out that when he talks about growth at The
Travel Brokers, he is not just talking about adding new brokers to the
company. ‘Growing the number of brokers we have will be part of it,
however my initial impression is that we have plenty of opportunity to
grow through our existing travel brokers. By working with our brokers
and enhancing the systems, tools and support available to them, we JOIN TODAY AT
will make it easier for them to achieve their own growth goals and www.expedia.co.nz/taap
this we both benefit from. Doing this part well will in itself attract Telephone
new brokers.’
0800 623 4293
He says brokers continue to come in many guises when it applies to
Email
their businesses. ‘We have brokers managing traditional retail leisure
and/or corporate customer portfolios. We also have brokers who have
expedia-nz@discovertheworld.co.nz
built their businesses on crafting tours from scratch and working with
various industries to develop these, and we have others who specialise in
adventure, incentive and other niche travel segments. It is often in these
areas that people need good advice and this provides an opportunity for
brokers to play a key role.
‘One of the key future markets of brokers, and retail agents in general,
is in that more complex often long haul travel space.’
travelinc june/july 2015 3
News
Tourism industry: Accor
we need more workers presents its
‘In particular, how we are going to service all our
By Kathy Ombler
As many as 36,000 full time
visitors and ensure they enjoy an outstanding
visitor experience?’
Some regions would need proportionately
world
equivalent (FTE) workers will more workers, he adds. ‘Auckland and Otago
be needed to service the New attract a large proportion of international About 30 hotel delegates
Zealand tourism industry if visitors. We are forecasting that tourism labour from USA, France, Germany,
growth projections, according
market needs in Auckland could lift by 54% by Southeast Asia, Australia, New
2025 and by 46% in Otago.’ Zealand and Fiji will be in
to the Tourism Strategy 2025, As the visitor mix continues to evolve, shifting
Auckland for the annual World
come to fruition. towards increasing numbers of visitors from the
Asian region and China in particular, there will
of Accor event in August.
That equates to 3,600 each year for the next be increased demand for language skills, along World of Accor is regarded as one of the
decade, TIA chief executive, Chris Roberts, told with an understanding of the cultures of those key educational opportunities of the year
a TRENZ media conference. ‘Given the seasonal visitors, he added. for retail travel agents, wholesale product
nature of tourism activities the actual number of Breaking it down, Roberts said an additional managers, corporate travel planners,
people required will be much more.’ 8,000 accommodation managers, 6,000 more incentive and conference organisers, travel
The figure was part of a report commissioned chefs and five thousand more waiters would and tourism media and corporate clients.
by TIA from the New Zealand Institute of be needed. Skilled niche occupations, such as They will be among the visitors who can
Economic Research (NZIER), to assess future adventure tourism, will call for some 600 new win one of three Peugeot scooters at
employment needs for the tourism industry adventure guides, according to the report. the event.
based on the Tourism 2025 goal of almost ‘We have a big challenge ahead, especially Being held at Pullman Auckland
doubling total tourism revenue to $41 billion. considering areas such as Queenstown already between 4pm and 8pm on 6 August, the
This presents us with challenges, says Roberts. struggle to find enough staff.’ annual event traditionally attracts some
500 guests.
Over the past two years attendees have
been able to win a car, but Annemarie
Webber, marketing executive with
AccorHotels in New Zealand says having
three scooters means the prizes can be
shared around. ‘We will also have three
trans Tasman travel prizes with our partner
Emirates and there could be another major
prize to announce soon.’
This year Jessie Mulligan and Samantha
At the Travelport Hayes have been confirmed as joint MCs.
roadshow…Sandra Ivelja As usual, live cooking stations, beer and
Travelport’s game
and Nicola Preston from
United Travel Mairangi wine tastings and other activities will be
Bay; Wendy Stanton, part of the World of Accor mix.
changing strategy
Travelport commercial Online registration will open soon.
manager NZ and Cindy
Farrow, United Travel
Mairangi Bay low cost carriers with full service carriers in the
same screen, which does not disrupt workflow.
Constant innovation Kaylene Shuttlewood, Travelport’s general
manager Pacific says the new ‘game changing’
‘Everything in Smartpoint has been designed
for ease of use and for the agent to be able to
and developing new Smartpoint app has been designed to make fare convert sales and upsell products,’ she adds.
technology to keep its shopping easier. ‘We have doubled the amount
of flight returns from a request and fare rules Mobile growth
customers and partners are laid out clearly; ancillary services like extra
ahead of the game baggage, premium bag arrival, blankets, inflight
wifi, and special meals are easy to book (some Bookings from mobile phones and tablets
is the strategy GDS carriers in Asia Pacific even offer a specific meal are growing faster than desktop bookings, says
provider Travelport choice like a hamburger or a hot dog); and Shuttlewood. ‘I have had agents say they do
enhanced seating plans and graphical seat bookings while at the gym and one said that
focused on during its maps with pictures of the actual seat that can Smartpoint has let her get back half a day. It is a
roadshow last month. be booked are displayed. fact that agents need to be contactable and to
With Smartpoint agents can now compare be able to assist at anytime.’
4 travelinc june/july 2015
cover story
Fiji… attracting more
couples on short breaks
as well as the traditional
seven to 10 night family
holiday market
Fiji frequency – trade
urged to spread visitors
With Fiji Airways starting a new service from Wellington Trade activity
towards the end of June and Air New Zealand introducing
the Boeing 787-9 Dreamliner on the Auckland – Nadi route Tourism Fiji is continuing its pro-active
approach to the New Zealand travel trade this
from November to March, Fiji is set to continue its strong year, with two roadshows visiting these shores in
arrivals growth out of the New Zealand market. the next few months.
The first – Round Viti Levu – will visit
Christchurch, Wellington, Hamilton and
Supporting the airlift is a myriad of trade Tropica, Tokoriki and Sheraton Tokoriki, Malolo Auckland from 3 to 6 August. It will have
activity and a push by Tourism Fiji encouraging and Matamanoa to name a few. Then there are suppliers from Coral Coast, Pacific Harbour, Sun
travellers to see more of the country – the Denarau properties for the larger events.’ Coast (the north of Viti Levu) and Denarau.
especially those frequent repeat visitors the He says these properties, plus the skilled Then in October, there will be a Luxury
destination attracts. DMCs (destination management companies) Roadshow, taking in Christchurch, Nelson,
Wayne Deed, New Zealand regional director of in Fiji, provide opportunities in the small group Wellington, Hamilton and Auckland.
Tourism Fiji, says ‘anecdotal evidence’ suggests retreat and incentive market. Tourism Fiji is also planning its second Fiji
that Kiwis are taking more regular, short break ‘There is certainly plenty of scope for corporate Frontliners event – taking New Zealand and
excursions to Fiji. travel agents wanting to offer clients something Australian travel agents for an educational mix
‘We are still seeing those seven to 10 day special and a bit different while also providing of presentations and famils. Deed says the 2016
family holidays of course but there is also an an atmosphere and environment conducive version will follow the successful formula of this
increasing trend towards people taking long to business.’ year’s Fiji Frontliners event.
weekends in Fiji – especially couples.’
He says this trend is boosted by extra capacity,
a strong exchange rate and hotels and resorts
offering added value packages.
‘We’re still encouraging agents to promote
and sell beyond Denarau. Of course the resorts
and activities at Denarau are extremely popular
with New Zealanders and remain a key part of
Fiji’s offerings.
‘However, as New Zealanders travel to Fiji
more there is a need to offer something different.’
Retreats
Deed says one area with growth potential
is the corporate retreat market – with small Getting New Zealanders out to
meetings and then activities added on. ‘There different parts of Fiji, like Pacific
are so many options – Vomo, InterContinental, Harbour, is all part of the strategy
travelinc june/july 2015 5
paparazzo
Kiwis spend in Not Smith, but Jones
South Australia How could we have been so remiss last issue – of course the mystery woman
with the broken arm in our last issue was Claire Jones of Air New Zealand
Holidays and actually she is a reasonably frequent face on these pages.
Kiwis are big spenders according to Stacey Cant, South
People in the industry were not slow to tell us that we should have recognised
Australia regional manager NZ. ‘Last year, New Zealanders
spent $52m while in South Australia. Wonderful news for Ms Jones but (as we say) there can only be one winner. This month it is Kylee
us, plus 2014 saw the greatest number of Kiwi travellers Morris of the Air New Zealand Aviation Institute. Congratulations – a bottle of
visit South Australia, up 20% from the previous year.’ wine is on its way to Auckland International Airport.
South Australian operators were in New Zealand recently This month we have yet another mystery person and photos from a massive
for the annual South Australia roadshow. The first event range of events.
kicked off at the Spencer on Byron in Takapuna.
Who won all the prizes?
The Starwood Expo came to New Zealand for the first time this year, with table
top presentations and a chance to catch up over cocktails at the Maritime Room in
Auckland. Plenty of great prizes were on offer too…
Sandra Barclay-Graham, The Private Travel
Company (centre) with Adrienne Reid and
Therese Brooking from A Walker’s World
I’m off to Bali, says Wendy Jack (centre) Alicia McGregor (centre), Air New Zealand
The Travel Brokers, being presented Holidays, won a return trip for two across
her prize of accommodation at two the Tasman with China Airlines and two
Starwood properties and flights with nights at Four Points by Sheraton. She is
Air New Zealand by Marieke Mendez, with Chris Schoffer, China Airlines; and
Starwood and Hylda Bloomfield, Air Yammi Yam, Four Points by Sheraton
Shelby Bannister, Sarah Morrison and Sam New Zealand at the Starwood Expo Sydney, Darling Harbour
Gower, all from American Express meet
with Mark Blyth from SATC in Adelaide
Louise Sutton (centre), Flight Centre;
won flights for two with Hawaiian
Airlines and eight days at various
Starwood hotels and resorts in the Angela Hallet, Aircalin; Fleur Williams,
islands. Presenting the prize are Brad House of Travel (who won return flights
Logsdon, Moana Surfrider, A Westin for two with Aircalin and two nights at the
Anne Radonich, representing Sealink South Australia Resort & Spa; and Lindsey Morgan, Sheraton New Caledonia Deva Resort and
and Kangaroo Island with Charles Atkins and Shirley Hawaiian Airlines Spa); and Clara Zaime, Starwood
Taylor, both from Travel Managers
6 travelinc june/july 2015
paparazzo
Up with the TRENZ
HOT snow
It was time for New Zealand tourism industry
to shine mid May. Our cameras were out at
the annual TRENZ trade expo in Rotorua.
House of Travel’s ski division hosted a
workshop at Ponsonby Central recently.
Lollies or cookies anyone? Air New Zealand
crew Sashi Eggers and Sarah Frost hand out
Sarah Headifen, HOT Ski Division; some Air New Zealand hospitality
Virginie Thompson, Orbit Corporate
Travel; Carl Sinclair, HOT Ski
Mel Wong, Christchurch Airport;
Kelly Currie, Tourism Waitaki
Mai Garcia and Andrea Russell,
Orbit Corporate Travel
Antonia Milkop, Ministry of Business, See no evil, hear no evil, speak no evil
Innovation & Employment; Tracy - Glenn Ormsby, Kaikoura; Nigel Birt,
Fab fiesta
Johnston, Destination Marlborough Mid-Canterbury; Jim Little, West Coast;
ham it up at TRENZ 2015
That’s amazing
The launch of Chimu Adventures in New Zealand was held
(fittingly) at Besos Latinos Restaurant in Elliot Stables Auckland.
The Fiesta Latina themed event was the opportunity to
promote Chimu’s programmes and attributes. Director Greg The Thailand Amazing Roadshow
Carter says the company prides itself on its local knowledge. stopped off at SKYCITY Auckland
Greg Carter and late May, promoting Discover
Rachel Williams, Thainess, niche travel and various
both Chimu regions that are often considered
Adventures
off the beaten track.
Helen Andreassen, Irna
Sannyta, Sieni Tiraa, Megan
Roberts, all AUT University
Geoff Leslie,
House of Travel
Remuera; Nigel
Winterburn,
Wanderlust
Travel; Daniel Brad Marshall, Flight Centre Parnell;
Hobby, House of Danielle Caltaux, Mondo Takapuna
Travel Remuera
Peter Manase
and Angela
Manase, both Woops, our caption writer has lost
Travel Managers; her notes again and we need help
Shirley Taylor, with this mystery man. We recognise
Taylor Made Rujiras Chatchalermkit, director of
Travel Tourism Authority of Thailand but
who is the mystery man on the left?
Sophie Diamond, Janeane Park, If you can help us, email his name to
both Layaway Holidays competitions@promag.co.nz
travelinc june/july 2015 7
Human resources S p o n s o re d by NZ TravelBrokers
Simon McKearney Sarah Croskery
is general manager corporate at Flight is executive assistant manager at James
Centre (NZ) Ltd. He is responsible for Cook Hotel Grand Chancellor in Wellington.
developing strategic direction for Flight Croskery has a wealth of experience in
Centre’s corporate brands and leading the the hotel industry, having started her
corporate business, including FCm Travel career in front line hotel operations, and in
Solutions, Corporate Traveller, cievents and 2007 joined the James Cook Hotel Grand
Stage and Screen. Having previously led Chancellor as human resources coordinator.
the corporate team as general manager After working abroad for a number of years,
for three years before taking on his most she returned to the hotel in 2011 as human
recent position as general manager product, resources manager.
McKearney takes extensive experience to
the role. Previous corporate leader Andy
Jack will be working with McKearney,
Tony Rogers
has been appointed marketing manager -
assuming the role of general manager FCm.
special interest with Tourism New Zealand.
Rogers will report to director of marketing,
Rochelle Kilmartin Andrew Fraser. Rogers joins TNZ from
Tourism Australia where he was the New
is systems leader corporate with Flight
Zealand marketing manager based in
Centre (NZ) Ltd and will drive technological
Auckland. Prior to that, he held a number
advances within the corporate bsuiness. She
of customer focused and senior marketing
brings a range of experience and expertise
positions at Avanti Cycles and BMW Group.
to the newly created role, having been with
Flight Centre (NZ) for over five years and
working in a leadership position for FCm Karen Maher
Travel Solutions for the past two years. is now sales manager at Sanctuary Cove
Golf and Country Club on the Gold Coast.
Mark Ferguson Her key responsibilities are sourcing new
memberships, corporate golf days and
is group account director for creative events
events, charity days and sponsorship
and media company Uno Loco, which has
opportunities in the meetings, incentive
clients such as Coke, Vodafone and Fonterra.
and conference market. Maher was
Ferguson, who has appeared in high profile
previously employed with Daydream Island
productions such as Shortland St and Lord of
Resort and Spa and Fantasea Adventure
the Rings, previously worked at cievents for
Cruising in the Whitsundays and has also
three years.
held positions within the tourism industry
on the Gold Coast.
Christopher
Hughes Nicole Brewer
has been appointed to the newly created is the new chief executive at Rotorua Airport
role of account manager group sales and takes up the role on 1 July. Brewer
at Air New Zealand. Hughes joined the arrives at the airport with extensive aviation,
airline in 2007 and has previously held a business and planning experience, including
variety of roles, most recently as product eight years at Air New Zealand and three
executive in the commercial team for years with Qualmark.
ancillary products. He holds a Bachelor of
Commerce from the University of Auckland,
specialising in Management, Innovation
and Entrepreneurship and has an extensive
background in sales.
Send y o u r P e o p l e N e w s t o S t u @ p r o m a g . c o . n z
2014
Winner
www.nztravelbrokers.co.nz Phone 0274 811 412
Best Broker Brand
8 travelinc june/july 2015WONDERS
NEVER CEASE
WHAT IS WONDER?
Quite simply, it’s the lingering sensation that you’ve
just experienced something remarkable. We’ve
spent nearly 30 years exploring the world’s most
fascinating places to find those moments. Moments
that will leave a lasting imprint on your memory,
and will keep you enthralled for a lifetime.
– We’re passionate about providing our guests the very best of
all-inclusive luxury. That is what drives us, cruise after cruise,
journey after journey.
Our new 2016 Europe River Cruising brochure is out now.
CRU
RY
SCENICNZ.COM
LUXU
ISES
TOUR
Call 0800 441 611
&
SClub Med Bali
hat off to the GOs (Gracious Organisers) who really
make Club Med’, says Sarah Browne, corporate
travel consultant – long haul and groups with
Tandem Travel.
Travel Concierge’s Hazel Ho agrees. ‘The multi-
national GOs, which you won’t get at any other
resort, offer the personal touch.’
The all inclusive philosophy of Club Med, one of
the original pillars of the brand when it began in
1950, is still a major selling point.
‘Where else can you go and order as much as
you want and not think of how much you are
spending at the bar?’ asks Ho. ‘It is fantastic for
Rent a resort –
Dressed for ‘white’ night budgets as companies know upfront how much
at Club Med Bali are Sarah they are spending and won’t be stung with a
Browne, Tandem Travel;
Moni Collins, MTC Concepts; huge bar tab at check out.’
it’s all yours
Joey Templin, Club Med; Big nights at the bar are inevitably followed by
Alex Mitchell, S2N; Hazel Ho, big coffee orders the next morning. This is another
Travel Concierge; Virginie
Thomson, Orbit Auckland plus – a never-ending supply of barista coffee.
and Theo Balaskas, Pulse Club Med’s ‘buffet’ dining has evolved to a
Travel Brisbane daily changing variety of interactive food stations
The ‘Rent a Resort’ where guests can interact with the chefs.
Kintamani Mountain excursion with breakfast, Club Med resorts globally now number 80,
concept combined with biking and river rafting. The fourth day was with many more under development. There is an
all inclusive value gives spent around Kuta and on day five they had a emphasis on ‘space’ with new properties requiring
Club Med an edge over private jungle-themed dinner at the resort at the at least 10 hectares of land.
Deck restaurant.’ This feeling of space is evident in Bali – the
many five star resorts, a resort was at 100% occupancy when the Kiwis
group of New Zealand Changing perception visited, yet beyond the main pool area guests
conference and incentive would be forgiven for thinking occupancy was
half that.
operators discovered Interest in Club Med for incentive travel out The resort is more than half way through a full
while on a famil to Club of New Zealand doubled in the first quarter of refurbishment of 150 Delux rooms that are being
2015 compared to the same period last year. A decorated in natural colours with red accents. All
Med Bali earlier this year. changing perception of the resorts and Kiwis have balconies or decks and come with full mini
being more open to what Club Med has to offer bar on arrival, welcome gift and fruit basket.
Repositioned in 2004 to a more ‘upscale’ is credited with the increase in the number of The Kiwi travel managers balanced yoga,
product, Club Med is increasing its focus on requests for quotes. exercise classes, golf and sightseeing with
adults’ only areas and catering to business events. While the Kiwi incentive operators were familiar relaxation at the new adults only Zen pool and
‘With Club Med’s Rent a Resort buy out option, with Club Med’s leisure credentials they were a traditional Balinese massage at Mandara Spa
the entire resort is yours,’ explains Joey Templin, surprised at how its offerings can transition to the while at Club Med.
business development manager groups and business events market, particularly the service. They flew to Bali on Virgin Australia
incentives. ‘The resort, including staff and facilities, ‘The service was amazing and I really take my via Brisbane.
are at your disposal. You have the freedom
A new Delux room at
and flexibility for branding, personalising your
Club Med Bali
programme and creating the exact atmosphere
that you are looking for.
‘People are always surprised at how affordable
it is to rent a resort. It is the perfect option for
groups of 300 to 1000 people,’ says Templin.
However, groups don’t have to rent an entire
resort to reap the value.
Last year Club Med Bali had a corporate
incentive group of 120 people from New Zealand
who arrived in two waves on consecutive days
and spent five days at the resort.
‘On day two, they had a welcome cocktail
function in the Balinese amphitheatre,’ says
Templin. The amphitheatre takes up to 200 for
cocktails and groups can have local music with
waiting staff dressed in Balinese attire.
‘On day three, the group headed off on a
10 travelinc june/july 2015Asia
Opportunity too
good to miss
The opportunity to work For Lee, Club Med’s credentials in hiring
globally gave her the confidence to make the
in Asia and to meet people move, both in career and location.
from all over the world were ‘Club Med has been
internationals for many years so I knew
employing Ex-pat Kiwi and Gracious
Organiser, Stef Lee
the attractions for primary the company was reliable. They told me
beachside at Club Med Bali
what I needed to do and everything slotted where you are.’
school teacher turned into place. I also didn’t need to worry about Staff development is another plus for Lee.
‘Gracious Organiser’ or ‘GO’ setting myself up with accommodation. The ‘It’s a cool company where you come in in one
company even provides you with a flight home role and can then be trained in another if you
Stef Lee when she applied after one year.’ wish. It’s a great stepping stone to enhance your
for a role at Club Med. One of the aspects that surprised Lee when skill set.’
she started was the strong relationship that After spending 18 months in the Mini Club at
TRAVELinc caught up with the Kiwi ex-pat staff has with guests who may be staying Club Med Phuket, Lee was promoted to village
recently during a business events famil to for just one week. Whatever daytime role trainer coordinator at the Bali resort.
Club Med Bali. a GO has, (sports instructor, trapeze, Mini ‘My role is to develop the professionalism of
‘I heard about Club Med from the family of Club) they are all expected to eat lunch and the staff here so that we can continue to provide
one of my former students,’ explains 24 year old dinner with guests and be part of the night an upscale service.’
Lee. ‘They holidayed at Club Med Phuket, loved it time ambience. Lee sees herself working in a similar role at
and thought it would suit me. They sold it to me ‘It was more than I expected,’ she says. ‘I have other Club Med resorts and long term she would
as a one-off opportunity. They actually talked to guests routinely emailing me and asking, ‘Stef, like to combine having a family with a corporate
the management team there about me.’ where are you working, we want to holiday role in the company.
travelinc june/july 2015 11New Caledonia
Promoting partnership
About to get down to business is Mandy
Veale, Mondo Travel; Sally Pepermans, New
Caledonia Tourism; Alyssa Field, helloworld
and Shelley Gutry, Our Pacific
the north, Veale says they were all well presented
and full of surprises. ‘Malabou Beach Hotel,
located in Poum on the furthermost tip of the
island, has 34 bungalows and a new category
of suite that feature private plunge pools. The
property also has a great pool and restaurant
area as well as being located right on the beach.
‘One of the best things we did was wander
through abandoned chrome and nickel mines.
There’s almost a ghost town feel, like you are in
an old western movie.’
What’s new
Ramada Plaza in Noumea revealed a new spa
is to be opened onsite. Harnn Spa is scheduled
to welcome guests early August and will offer a
full range of beauty treatments and massages
with an Asian twist. All accommodation rooms
will undergo a soft refurbishment including
new lighting, curtains, linen and some furniture.
The room key system is being updated to a
Designed to introduce Attended by product managers from New reliable RFID key card and the hotel’s wifi is being
Zealand and Australia, the workshop was also an upgraded. The property advises that the yearlong
new products and opportunity to for Sally Pepermans to meet the project will cause no disruption to the guests.
facilitate commercial delegation in her new role as NZ representative Le Meriden Noumea is in the final stages
for New Caledonia Tourism. of a major refurbishment with all guests now
partnerships between Speaking at the workshop, Pepermans says accommodated in the new rooms. The final step
New Caledonia she is looking forward to building solid industry is converting an entire wing of 50 rooms into
relationships and continuing the successful 22 suites. Each will feature a small kitchenette,
suppliers and key growth of tourism to New Caledonia out of catering to market demand; a larger living space
trade partners, the first New Zealand. and new décor and furniture.
‘My role with Le Meridian Noumea was not The Deep Nature Spa overlooks the lagoon
Rendez-vous in New only about promoting the property, but also and offers extensive facilities including indoor
Caledonia workshop promoting the destination. We had to sell both and outdoor Jacuzzis, a hammam, sauna, cardio
to create awareness of New Caledonia.’ fitness centre and a relaxation area.
took place in Noumea Pepermans added that she has a complete
late May at the Tjibaou team behind her in promoting leisure travellers
and the MICE (meetings, incentive, conference
Cultural Centre. and exhibition) market.
Go north
Pre and post workshop famils were offered to
the agents and Mandy Veale from Mondo Travel
explored the north, a region that is getting the
attention of Kiwi travellers.
‘The contrast in landscapes is quite different
between each region. To the north we
encountered lush, tropical scenery and the west
coast is ranch land, with often dry, almost desert
like terrain. Self-drive is the best way to see this
part of the country. The roads are good with not
Mark Wood, Laterallife; Sally too many other vehicles. Just remember to stay
Ready and waiting. Aircalin representatives
Pepermans, New Caledonia Tourism on the right hand side,’ says Veale. Catherine Gibson, Angela Hallett and Brett
and Catherine Gibson, Aircalin
Staying at Grand Terre properties throughout Walsh man their booth in Noumea
12 travelinc june/july 2015Promag.
We’re out there.
are You?
www.meetingnewz.co.nz www.promag.co.nz www.travelinc.co.nz www.travelmemo.co.nzNew south wales
Taking a
Vivid look at
Sydney’s events Vivid – not too early for agents
and their clients to be thinking
about next year’s festival
High profile events in ticketable items that go hand in hand with of imagination.
the festival – Vivid Live, for example, attracted Written by playwright Dennis Kelly, with music
Sydney and New South performers such as Morrissey, Grace Jones and and lyrics by Australian comedian, musician and
Wales continue to offer the Hoodoo Gurus this year. composer Tim Minchin, Matilda is the winner of
There is also a Vivid Ideas programme, which 47 international awards, including 12 for Best
opportunities for New attracts top speakers and is also ticketable. ‘Vivid Musical and a listing in the Book of Guinness.
Zealand’s travel trade, ideas attracts marketing and creative types. Next ‘We’re working with wholesalers now for
year we are expecting a really big speaker to be ticketing of Matilda,’ says Cameron.
with sports highlights confirmed, so watch this space.’ Another high profile event, this time of
like the Netball World She says Vivid is now held annually and it is the sporting kind, is the Netball World Cup. It
not too early for travel agents to start thinking coincides with a Bledisloe Cup rugby match in
Cup mixing with cultural about it for 2016. Sydney, making 6-8 August a prime weekend for
and entertainment Meantime, Matilda is set to begin at Pyrmont Kiwi travel to the city.
on 28 July and run through to 8 November ‘Any agents with clients interested in rugby
attractions such as 2015. The musical from the Royal Shakespeare or netball, or especially both, should lock this
Matilda – The Musical. Company is inspired by the book by Roald
Dahl and the story celebrates the power
weekend in now, because Sydney is starting
to get full.’
Sam Cameron, country manager New Zealand
with Destination New South Wales, says the
recent success of Vivid Sydney, the festival of
light, music and ideas, shows just how much
events can be used to sell something new
to Kiwis.
‘Vivid is getting bigger and bigger each year,’
says Cameron. ‘We took some top sellers there
this year and showed them something new. We
had experienced agents who told us they did
not realise they had so much opportunity to sell
around Vivid.’
She says Vivid Light is a free light installation
each night that gives New Zealanders a reason
to travel to Sydney. However there are also
14 travelinc june/july 2015Sydney attracts one of the world’s most spectacular line-ups of musical productions, high
adrenalin sports, exciting cultural experiences and artistic collaborations. Find out more
at sydney.com or talk to your preferred wholesaler for packages.
MATILDA THE MUSICAL THE BLEDISLOE CUP FESTIVAL NETBALL WORLD CUP SYDNEY 2015
From 28 July 6 – 8 June 7 – 16 August
The Australian premiere of this A variety of events building up to the Cheer on netball’s elite as the top
elaborate stage show, based on the much anticipated Bledisloe Cup. nations compete.
novel by Roald Dahl. Various venues including Sydney Olympic Park
Sydney Lyric Theatre, The Star ANZ Stadium, Sydney Olympic Park
2015 NRL TELSTRA PREMIERSHIP SCULPTURE BY THE SEA V8 SUPERCARS SYDNEY 500
GRAND FINAL 22 October – 8 November 4 – 6 December
4 October Sydney’s annual free outdoor The final showdown for the V8
Watch the NRL heavyweights battle it art exhibition. Supercars Championship.
out for the top spot. Bondi to Tamarama Coastal Walk Sydney Olympic Park
ANZ Stadium, Sydney Olympic Park
If it’s on in Sydney, it’s on sydney.com
Please note that events are subject to change or cancellation (check relevant website for further details prior to the event). Destination NSW acknowledges
and appreciates all photographic images supplied by each event oner for use in this advertisement.Airlines
Premium economy
– still the rage By Ruth Scott
Cathay Pacific’s premium
economy class
Following a two-
year development economy is going from strength to strength, Premium economy passengers have
programme and according to Mark Pirihi, sales and marketing dedicated check-in counters, priority boarding
manager New Zealand. ‘It is a step up from before economy class and a 25kg baggage
an investment of economy class for New Zealanders who are allowance. From Auckland, Cathay Pacific’s
around US$80 million, looking for greater personal space, comfort A340 aircraft is configured 2-3-2 in premium
Singapore Airlines’ (SIA) and personal service.
‘Initially premium economy was designed
economy, with wider seats offering an eight-
inch recline (as opposed to six in economy) and
new premium economy for business travellers who wanted a higher more space between each row.
class will be unveiled level of comfort on long haul flights, but there ‘We serve a welcome drink, a selection of
has been substantial demand from leisure meal options with beverages and premium
on the Auckland to travellers looking for that ‘bit extra’ and from a economy passengers receive an amenity kit
Singapore service slightly older market and baby boomers who with socks, eyeshade, earplugs and toothbrush
departing 26 October. can now afford to treat themselves.’ and toothpaste,’ adds Pirihi.
Singapore Airlines’ new
The Boeing 777-300ER aircraft will offer the premium economy cabin
new class in an exclusive and spacious cabin.
Each seat has a 38 inch pitch with 8 inch recline
providing increased personal space; a calf-rest
and foot bar; individual in-seat power supply;
two USB ports; fully adjustable personal
reading lamp; an exclusive premium economy
Book the Cook menu enabling advance
ordering of a selection of main courses and
champagne throughout the flight.
Priority check-in and baggage handling, with
a baggage allowance of 35kg will be offered to
customers. Members of KrisFlyer frequent-flyer
programme will also receive 10% more miles
when they fly in premium economy class.
Meantime Cathay Pacific’s premium
16 travelinc june/july 2015Airlines
The Wander Wall for Virgin’s ‘From New Zealand, we codeshare on Air New
premium economy passengers Zealand’s daily services to Shanghai and San
Francisco, connecting to VS services to LHR. In all
classes our passengers receive on demand touch
screen IFE, complimentary amenity kit on night
flights and full meal service including beverages
and snacks. Our premium economy product is a
dedicated cabin of 35 leather seats with a 38 inch
seat pitch (as apposed to 31 inches in economy),
and offers preflight bubbles, a la carte dining
and after dinner liqueurs, and laptop power in
every seat.’
Virgin Atlantic was one of the first airlines to
develop the premium economy product and
What to expect from Wilcock says it is going from strength to strength.
‘As well as the meals and liqueurs, our premium
Virgin Atlantic
economy passengers have access to the Wander
Wall where they will find a selection of drinks,
magazines and snacks during the flight.’
From July, all Virgin’s Boeing 787-900
Dreamliner aircraft will be wifi ready. ‘It will
A walk-up bar that also serves high tea during daytime be offered in all classes at a cost of UK14.99
for 24 hour access. As this is a new product,
flights; four course restaurant style meals; a 6’6” lie flat we are encouraging passengers to take selfies
bed; on demand inflight entertainment and drive and post them on the site with #skyhighselfie,’
adds Wilcock.
through check-in at LHR can be expected when flying Due to popular demand, Virgin Atlantic will
Virgin Atlantic (VS) upper class says sales manager fly double daily flights between San Francisco
and London Heathrow from 24 October. ‘The
New Zealand for Virgin Atlantic, Alan Wilcock. service will benefit Air New Zealand passengers
18 travelinc june/july 2015Airlines
connecting through SFO, plus from April next year both transatlantic
flights will be flown with our newest aircraft – 787-900 Dreamliner – as
we retire the last of our B747s,’ says Wilcock.
Virgin has 19 Boeing 787-9 Dreamliners on order for delivery by 2018.
Cool clubhouse
Virgin Atlantic recently opened its Los Angeles Clubhouse at LAX
International Airport. Available to business class passengers, clubhouse
members and top gold elite members with Air New Zealand, it overlooks
the Hollywood Hills with views to the iconic Hollywood sign. ‘Our food
and drink concept allows customers to taste several dishes, with a focus
on the healthy west coast lifestyle. The décor reflects the surroundings,
with a relaxed beach feel,’ says Wilcock. The Los Angeles Clubhouse is
additional to Virgin’s other lounges in Hong Kong, San Francisco, London
Heathrow and Gatwick and both airports in New York.
LAX Clubhouse
First class flare
Cathay Pacific has opened the
doors to its revitalised premium
lounge, The Pier First Class, at
Hong Kong International Airport.
Mark Pirihi, sales and marketing manager New Zealand,
says it has been 12 years since this lounge opened and this
was its first renovation. ‘The new lounge has a residential feel
about it with natural products like wood and stone used for
the interior finishing.’
First class passengers will find a tended bar, new eateries
including a la carte restaurant and the iconic Noodle Bar;
private daybeds with curtains and raised cushions which
overlook the runway and modern curved workpods.
Pirihi also advises that the adjacent CX business class
lounge is currently closed and undergoing its own renovation.
‘We expect to be back in business early next year with a huge
3,000 square metres of space featuring our traditional noodle
bar, a new teahouse and relaxation room.’
Cathay Pacific offers four departure lounges at Hong Kong
International Airport. The Wing, Cathay’s flagship lounge; The
Pier; The Cabin and The Bridge, the newest lounge located at
Gate 40 on the central concourse.
travelinc june/july 2015 19Airlines
Dreamliner
for Etihad
Etihad Airways launched
daily non-stop flights
between Brisbane and
Abu Dhabi early June.
The flights are operated by Etihad Airways’
new three-class Boeing 787-9 Dreamliner that
features the next generation first suite, business
studio and economy smart seat. In economy class, the innovative smart seat Stephen Tanner and Gareth Williamson
from Walshes World at the launch of
The Dreamliner flights offer first class on the provides enhanced comfort with a ‘fixed wing’ Etihad Airways B787 in Brisbane
Brisbane – Abu Dhabi route for the first time and headrest on each seat.
will replace the daily one-stop services, which The Dreamliner will carry 235 guests; eight in Dreamliner services enables us to offer our
the airline previously operated via Singapore first class, 28 in business, and 199 in economy. strongest ever customer proposition on the
with a two-class Airbus A330-200. Etihad Airways’ president and chief executive Brisbane – Abu Dhabi route and represents
First class suites offer a chilled mini-bar with officer, James Hogan, says the flights were a a significant investment in the Queensland
privacy and centre seats that can be joined to reflection of Etihad Airways’ commitment to market.’
create a double bed. Each of the new business the Queensland travel market and the strong The new schedule offers a convenient
class studios offer direct aisle access and a performance of the Brisbane route. evening departure and connects to more than
fully flat bed of up to 80.5 inches in length. ‘The commencement of daily non-stop 30 cities across Etihad Airways’ global network.
Dream a dream
The new LAN Airlines Boeing 787-9 aircraft began commercial services in April 2015, from
Santiago, Chile to Lima, Peru and will gradually add additional routes throughout the year,
including from Santiago, Chile to Sydney, Auckland, New York and Easter Island.
The company will receive six Boeing 787-9
aircraft this year.
An extended version on the 787-8, the new
aircraft is capable of transporting 27% more
passengers and 23% more cargo. LAN will
configure the cabin with 293 economy class
seats and 30 premium business class seats.
Premium business class provides full flat seats
with foot support, a lumbar massage system, a
menu prepared by renowned chefs featuring
natural ingredients from South America; and
regional wines selected by the only master
sommelier in Latin America, Héctor Vergara.
All classes have access to the touch screen
in-flight entertainment system delivering new
release and classic movies, TV series, games and
over 100 music albums.
LAN Airlines operates daily non-stop flights
Auckland to Santiago utilising the Boeing
LAN Airlines B787 business class 787 series.
20 travelinc june/july 2015www.koreanair.com
Korean Air has one of the largest global networks in the industry, connecting 127 cities in over
45 countries. You can visit more places in the world for all your business and personal needs.
We’ll fly anywhere and everywhere with the convenience you deserve,
because we believe the world is there for you to explore.
Our global network is all about you
Tel : (09)914-2000
e-mail : aklsm@koreanair.comAirlines
Boutique Lounge at Local representative, Julie Rice from Airline
Suvarnabumi International Marketing says the lounge access sets PG apart.
Airport, Bangkok
‘Each passenger receives personal service.
The owners wanted to ensure that every
person enjoyed their travel experience, right
from check-in. The economy lounge offers
complimentary snacks, a selection of beverages,
free wifi and a kid’s corner. The premium lounge
serves passengers travelling on Bangkok
Airways’ new business class or any premier
members. Hot meals are available as well as a
beverage selection; a personal shower room
and a separate library space. A massage table is
Lounge away also available to guests.
‘New Zealanders are certainly travelling on
Bangkok Airways’, says Rice. ‘We have recently
in Bangkok
extended out network into Myanmar from
Bangkok, which is allowing easier access and less
connections to the destination for our travellers
from New Zealand. We fly to destinations that
other airlines don’t, and this appeals to Kiwis
who want to discover more of Thailand and
Positioning itself as a ‘boutique’ airline, Bangkok Southeast Asia.’
Airways (PG) offers a full service to all its passengers Bangkok Airways offers a Discovery Pass in
conjunction with Lao Airlines. Between the two
including access to Boutique Lounges for all carriers, flights can include the popular Bangkok
economy class passengers and separate Blue Ribbon to Samui as well as Bangkok to Luang Prabang
or the Maldives; domestic flights within Laos
Club lounges for its premium passengers. and into Vietnam and Cambodia.
Down
Mexico
way
Aeromexico operates to
more than 80 destinations
in Mexico, Central and
South America, Cuba,
Europe and Asia. New ‘Aeromexico (AM) flights can be booked in emergency exit rows. Jones says the costs
Zealand GSA, Chris conjunction with Air New Zealand to create vary depending on each sector, and are
through fares to selected cities on the AM loaded in the GDS.
Jones from Discover the network. This interline agreement between Discover the World is also GSA for
World says the airline has NZ and AM reassures passengers that either Copa Airlines, a Star Alliance member
airline can assist when there is a flight delay with its hub in Panama. ‘Copa flies to 70
recently commenced by re-booking flights.’ destinations across 30 countries, and
services between Mexico Aeromexico Plus offers passengers priority flights can be booked in conjunction with
check-in and boarding and priority tagged Air New Zealand to create through fares
City and Panama, Toronto luggage. On board AM Plus seats are located connecting North, Central and South
and Boston. in the front rows of the main cabin and the America,’ says Jones.
22 travelinc june/july 2015We find the films you love, to make you feel at home.
A truly entertaining journey. There’s more to it than just the latest movies. It’s about
finding culture and experiences from near and far, for you to enjoy. Because we
understand that enriching moments make your flight just that much more meaningful.
It’s just one of the lengths we go to, to make you feel at home.You can also read
