HPL bags 11 Tripadvisor awards - Centara sets out climate-related targets - TTR Weekly
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VOL 44 • ISSUE 13 • 14-20 June 2021 NEWS FOR ASIA’S TRAVEL PLANNERS NEWS UPDATES at www.ttrweekly.com HPL bags 11 Tripadvisor awards Centara sets out EU and ASEAN Princess CrewCall climate-related targets establish open skies stays in touch
14-20 June 2021
Centara sets out
climate-related targets
Centara reaffirms commit- into daily operations and “By adopting identity and ensures that
ment to sustainability with ensuring that the waste sustainable, green all our stakeholders are
an ambitious long-term management policy is practices, we are aligned with Centara’s
plan for an ecologically being strictly followed by actively choosing to values and vision for a
conscious future. the individual property, be more aware of our more mindful, ecologically
especially keeping food environmental impact. conscious future,” said
Centara Hotels & Resorts, waste reduction in focus. This not only protects Centara Hotels & Resorts
Thailand’s leading hotel CEO Thirayuth
operator, announces a Chirathivat.
renewed commitment He added that
to environmental Centara’s approach
sustainability with a new to sustainability is
long-term goal to meet intrinsically aligned
climate-related targets. with its mission:
The 10-year corporate “To provide
level roadmap includes locally-relevant,
measurable goals for four Thai-inspired
key initiatives, including a experiences in
drastic 20% reduction in each of our global
energy and water usage, destinations,
greenhouse gas emissions, delighting
and the amount of waste guests through
sent to landfills. By 2025, Centara the natural surroundings a blend of innovation,
To achieve these goals, aims to have 100% of that enhance the authentic family values
the group is implementing its properties certified guest experience in so and the unique passion
solar power projects and to an international many of the locations of Centara’s people,
installing sub-metering sustainability standard, as where we operate but whilst maintaining
systems for water and well as eliminate single- also creates long-term a commitment to
electrical management. use plastic items in the benefits for the company, sustainability.”
Energy conservation entire guest journey, our customers and our For more information
measures and heating further demonstrating employees. Setting long- about Centara’s
system upgrades are being the organisation’s term sustainability goals commitment, please
implemented wherever commitment to long-term allows us to incorporate visit https://investor.
possible and embedded sustainability. green practices into our centarahotelsresorts.com.
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TTR Weekly is a controlled circulation newspaper for the travel industry specialising in Thailand and the Mekong region. Published every Wednesday, alternatively in
English, the publication is distributed free to travel agents. Available on subscription outside this qualifying category. Published by Ross Publishing Ltd.
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THE PLACE TO BE 14-20 June 2021
Centara Grand Beach Resort & Villas Krabi Centara Grand Beach Resort Phuket
BRING BAC K T HE LOVE
Join us as we celebrate the reopening of our hotels in Phuket and Krabi, where your
clients can enjoy up to 100% of the room rate as daily hotel credits, redeemable
immediately on arrival.
At Centara Grand Resort Phuket, your guests can use the hotel credit for a room
upgrade, ease into their holiday with a relaxing spa treatment, or indulge in a culinary
experience before heading to the resort water park.
Nestled within its own secluded bay, Centara Grand Beach Resort & Villas Krabi invites BOOK NOW
travellers to check in and chill out with a choice of four restaurants and rejuvenating
spa rituals at SPA Cenvaree.
Rates from THB 3,315 per night
Visit our dedicated trade website centarahotelsresorts.com/b2b
14-20 June 2021
EU and ASEAN
establish open skies
EU and ASEAN signed off on an Negotiations stretched out five and Minister-in-charge of Trade
open skies aviation pact, late last years leading up to the historic Relations S. Iswaran called the
week the first-ever between two signing ceremony last week. successful conclusion of the ASEAN-
regions. Singapore’s Ministry of Transport EU Comprehensive Air Transport
said in a statement following the Agreement “a historic achievement
ASEAN’s 10 member countries landmark agreement that it would and a milestone in our bilateral ties.”
successfully concluded the ASEAN- enhance air connectivity between A statement of commitment by
EU Comprehensive Air Transport ASEAN and Europe and “facilitate ASEAN and EU Member States said,
agreement with the European people-to-people and business “they will together tide over the
Union last Friday. exchanges to support economic current COVID-19 crisis, reconnect,
It will open skies between the growth.” and resume cross-border travel
EU and ASEAN member countries, The two regions pledged to work to boost business confidence and
allowing airlines home-based towards recovery from the Covid-19 support economic recovery.”
Under the agreement, airlines of
ASEAN and the EU will have greater
opportunities to operate passenger
and cargo services between and
beyond both regions. Airlines of
ASEAN and the EU will be able to
fly any number of services between
both regions; airlines will also be
able to fly up to 14
Under the agreement, airlines of
ASEAN and the EU will have greater
opportunities to operate passenger
and cargo services between and
beyond both regions. Airlines of
ASEAN and the EU will be able to
fly any number of services between
in either region to fly unlimited pandemic and the liberalising of the two regions. They can also fly
services between EU and ASEAN air services. They will collaborate up to 14 weekly passenger services
member countries. on aviation safety, air traffic and any number of cargo services
ASEAN, made up of 10 nations management, consumer protection, via and beyond to any third country.
(Brunei, Cambodia, Indonesia, Laos, environmental and social issues. Meanwhile, the Association of
Malaysia, Myanmar, Philippines, The successful conclusion of the Asia Pacific Airlines (AAPA) said
Singapore, Thailand and Vietnam), AE CATA marks the culmination of it welcomed the conclusion of
stands to benefit as more direct eight rounds of negotiations that negotiations.
competitive services will be started in October 2016. Singapore “This important development
established linking aviation hubs led the negotiations for ASEAN comes at a critical moment
in Europe with ASEAN capital cities while the European Commission for airlines from both regions,
that will ultimately boost leisure (EC) led the negotiations on behalf paving the way for increasing
and business travel. of the European Union. Efforts to air connectivity across nearly 40
The Association of Southeast establish the AE CATA can be traced countries.
Asian Nations (ASEAN) and the back to the EU-ASEAN Aviation “AAPA applauds the foresight
European Union signed off on Summit in Singapore in February shown by ASEAN and EU regulators
the Comprehensive Air Transport 2014, where the EC announced its at a crucial time during a global
Agreement (AE CATA), credited intention to secure a mandate to health pandemic, with the far-
with being the first region to region begin negotiations with ASEAN. reaching Agreement creating
aviation agreement in the world. Singapore’s Minister for Transport optimism and industry confidence”.
14-20 June 2021
14-20 June 2021
Princess CrewCall
stays in touch
Princess Cruises unveils a new on-
demand feature that lets guests call
a crew member to their location for
assistance.
Princess is introducing a new on-
demand service that allows guests
to call a crew member to their
exact location to make an in-person
request for assistance.
The CrewCall service on demand
is available on stateroom TVs as
well as the MedallionClass app
and leverages the innovative
with CrewCall really delivers on
the MedallionClass ‘service now’
philosophy and maximises the
vacation value for all Princess
guests by responding to their wants,
needs, and desires without any
inconvenience.”
CrewCall is part of a new array
of TrulyTouchlessTM conveniences
our MedallionClass service-on- that will be available to guests when
demand capabilities allowing us to Princess returns to sailing starting
deliver high-touch, personalised 25 July aboard Majestic Princess in
service that doesn’t interrupt the Alaska and aboard Regal Princess
vacation they are enjoying to find and Sky Princess with “seacations”
a crew member,” said Princess in the UK starting 31 July.
Cruises, president Jan Swartz. “It The feature is the latest
OceanMedallion wearable to guide minimises wait time at our guest of several enhancements
a crew member to a guest’s exact services desk while simultaneously recently added to the Princess
location to be of service to the guest. improving our responsiveness.” MedallionClass experience to
The new capability is yet Both CrewCall features expand deliver an effortless and more
another example of how Princess the OceanNow® digital experience personalised vacation. The award-
is leveraging MedallionClass guests use to place food, beverage, winning OceanMedallionTM
technology to increase high-touch retail and amenity orders for wearable elevates the guest
and personalised service versus delivery directly to their location. experience by enabling touchless
replacing it. “Every minute a guest has to embarkation and disembarkation,
The corresponding CrewCall Chat stand in line to wait for service or frictionless commerce, and
feature lets guests text their specific to have a simple question answered keyless stateroom entry, as well as
question or request using a smart diminishes the value of their additional contactless capabilities
device to be answered or actioned vacation,” added John Padgett, chief accessible using smartphones and
virtually by the crew. experience and innovation officer, tablets, including wayfinding; family
“CrewCall significantly expands Carnival Corporation. “OceanNow and friends locator.
14-20 June 2021
HPL bags 11 Tripadvisor
awards
Thailand
• Hard Rock Hotel Pattaya: 2021
Traveller’s Choice Award
• The Boathouse Phuket: 2021
Traveller’s Choice Award
Travellers’ Choice award winners
were determined based on the
millions of reviews and opinions
collected in a single year from
Tripadvisor travellers worldwide.
The hallmarks of Travellers’ Choice
hotels winners are remarkable
service, value, and quality.
For hotel reservations and
HPL Hotels & Resorts properties in
Asia-Pacific take home 11 awards
under the Tripadvisor “2021 Travel-
ler’s Choice Awards” banner.
HPL Hotels & Resorts has achieved
outstanding recognition from
the internationally well-known
Tripadvisor 2021 Traveller’s Choice
Awards with 11 of its properties Malaysia enquiries, please visit your travel
honoured. • Casa del Mar Langkawi: 2021 agent or contact us on +65 6734
The achievement celebrates Traveller’s Choice Best of the 5250, email info@hplhotels.com, or
businesses that consistently Best Award for Top 25 Hotels for via the website at www.hplhotels.
deliver fantastic experiences to Romance – Asia com.
travellers around the globe, having • Hard Rock Hotel Penang: 2021
earned great traveller reviews on Traveller’s Choice Award
• The Lakehouse Cameron About HPL Hotels &
Tripadvisor over the last year. As
challenging as the past year was, Highlands: 2021 Traveller’s Resorts
all 11 properties managed by HPL Choice Award Headquartered in Singapore, HPL
Hotels & Resorts have stood out by • Casa del Rio Melaka: 2021 Hotels & Resorts currently manages
continuously impressing travellers Traveller’s Choice Award 11 hotels and resorts in the Asia
for their hospitality and outstanding • Concorde Hotel Kuala Lumpur: Pacific and the Indian Ocean. These
facilities. 2021 Traveller’s Choice Award include Concorde Hotel Singapore,
• Concorde Hotel Shah Alam: 2021 Concorde Hotel Kuala Lumpur,
Traveller’s Choice Award Concorde Hotel Shah Alam, Hard
Awards winners across Rock Hotel Bali, Hard Rock Hotel
the HP Hotels & Resorts Singapore Pattaya, Hard Rock Hotel Penang,
• Concorde Hotel Singapore: 2021 Casa del Mar Langkawi, The
Maldives Traveller’s Choice Award Lakehouse Cameron Highlands,
• Gili Lankanfushi Maldives: 2021 Casa del Rio Melaka, The Boathouse
Traveller’s Choice Best of the Indonesia Phuket and Gili Lankanfushi,
Best Award for Top 25 Hotels – • Hard Rock Hotel Bali: 2021 Maldives.
Asia Traveller’s Choice Award Visit www.hplhotels.com.
The Best Tropical
Karst Island
in the World
Naturally Inspired: Langkawi
14-20 June 2021
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