FLOORING AUSTRALIA & NEW ZEALAND - the Choices Flooring family - p27 - Elite Publishing
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FLOORING
AUSTRALIA & NEW ZEALAND
december 2018 / january 2019
Welcoming a
nother additi
the Choices F on to
looring famil
y - p27
Print post approved 100018531
www.flooringmagazine.com.au
CREATE A LASTING IMPRESSION
Stable Construction Locking mechanism
Upfront
FLOORING
AUSTRALIA & NEW ZEALAND
With the silly season left far, far december 2018 / january 2019
behind and all but a distant memory,
vol 36 no 6
it’s now time to gear up for a truly
productive year.
News
Flooring magazine is preparing for
an even bigger 2019 and we will 4 Signature Floors – Using media to
focus on bringing you up to the improve results
minute industry news, new products,
technical information, as well as
highlighting the ICONS that make up
this fabulous flooring community.
Icons
This issue’s ICON features the well- 18 Ross Hodgson
known character Ross Hodgson and
makes fascinating reading.
If by chance you know of a person Overseas News
who in your opinion should be
acknowledged as an industry Icon, 43 IKEA’s new Hong Kong store
then please don’t hesitate to contact furnished with Flowcrete flooring
me, as I’m sure there are many
hidden gems out there.
Cheers,
Sports Flooring
30 University of Oxford installs glass
flooring
Vicky Cammiade Regular Reports
Publisher
28 Airstep – Retailer of the month
32 FCIA News
48 Software
52 Safety
Front Cover
Choices Flooring
www.choicesflooring.com.au www.flooringmagazine.com.au
www.flooringmagazine.com.au Flooring Dec 2018/Jan 2019 | 3
News
as an investment property to rent for
income. I was able to team fabulous
products to suit the luxury for me and
the performance for the rental” said
Catherine. This is great information
to share to anyone who is embarking
upon a new build or renovation, and
who needs to cut through the clutter
to find the right products with the right
performance.” she said.
“Reaching out to this motivated
audience is our objective” says Martina
Kramer, Marketing Manager for
Signature Floors. “Whilst there is always
a place for print, social media is our
choice of platform for engaging with
and inspiring our end users. We know
that a single Instagram post can create
multiple sales for our retail partners,
so we have a dedicated Community
Manager at Signature who engages in
conversations and provides important
experiences for all of our audiences
across the country” she said.
The power of the Influencer is indeed
very real. Guy Sebastian and wife Jules
also collaborated with Signature and
specified Signature carpet for their new
house build in Sydney. We sent them
into one of our retail partners' store, they
found a carpet they loved, then posted it
on the spot to Instagram. The result was
amazing with spikes around Australia in
the sale of Signature’s premium carpets.
This immediacy of response highlights
the power of new media.
Signature Floors - Using media to
improve results
2018 has been an exciting year for ranges for their fibre performance,
Signature Floors. In addition to the roll timber colour combinations and finish
out of new categories, new ranges, options, Catherine provided the large
new products for both Residential and audience with valuable information
Commercial Divisions, Signature has and confidence to step in-store and
created several exclusive collaborations find the right purchase for their needs
that have expanded the way the company – which they did! Catherine specially
is reaching out to home owners and selected Signature’s European Style Oak
buyers of its comprehensive range of “Maison Oak™” and Signature’s “Oak
flooring products. de France™” collection for the ground
Teaming up with well-known Interiors floors. This was combined with luxurious
Influencer - Catherine Heraghty for her European pure wool collection “Nobby”
video series “2 in 12” - hosted on the which is made from 100% pure undyed
realestate.com.au Lifestyle Channel, wool and Signature’s super soft and
Catherine worked exclusively with hard-wearing Luxcloud™ SDN Collection
Signature to achieve the impossible. for upstairs. Every product Catherine
Transforming one house into two presented in the “2 in 12” series saw
dwellings in just 12 short weeks over significant increased sales across the
12 episodes, Catherine covered all the country.
information homeowners need when Catherine’s inspirational story was
selecting flooring for their homes. The also shared to her dedicated Facebook
information and advice she shared was and Instagram followers too. “We built
gold. Why she chose particular carpet one home for my family and the second
4 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.au
The Men of Newfurn helping raise awareness for Movember
The Movember Foundation is the In November, the men of Newfurn’s Northern), Craig Kennedy (Commercial
leading charity changing the face of Central Office took up the challenge in an Manager Southern), Mark Cleeman (Store
men’s health. They are addressing attempt to raise some money. Andrew Development & Design Manager) and
some of the biggest health issues faced Lewis (CEO), Tim Drew (GM – Retail David Mapstone (Project Manager) not
by men: prostate cancer, testicular Development), Terry Triggs (GM – Product), only transformed their looks, but they
cancer, and mental health and suicide John Nicholls (GM- New Zealand), also raised $14,695 for the Movember
prevention. Jeremy Naug (Commercial Manager foundation. Well Done Gentlemen.
MJS completes geographic footprint
Established in 1967 by the late,
Mervyn John Sturgess, now managed and Correction
supported by second and third generation
Sturgess’s- it yet another mile stone in In the Oct/Nov issue of
the MJS family history book. Flooring Magazine we
Brett Sturgess (Managing Director) reported that Basha’s Floors
says that “with Perth’s opening it & Blinds “began operations
now takes MJS locations nationally in Nowra in 1902”. We have
to a total of 20 - all geographically since been informed that in
located to best service our customers’ fact it started in the “Creswick
requirements and the suppliers goldfields in 1867” making
we represent. Western Australian them the oldest floor covering
customers can expect service from a business in Australia and also
dedicated team, supported locally by the 72nd registered oldest
MJS Floorcoverings, Australia’s largest
WA State Manager, Alex Sturgess (third business in Australia’s history.
family owned and operated distribution
generation), in customer satisfaction. What an achievement.
company, has now completed its
All of us in the MJS Team look forward
geographic footprint of the Australia
to supporting our new Partner’s in
market, with the announcement of its
Business within the Western Australian
Perth based facility opening in early 2019.
market.”
6 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.au
® signaturefloors
Product Update
MiPlank – designed for the Australian lifestyle
Spotted Gum
Inspired by the iconic Australian species
of timber; Spotted Gum, these planks are
uniquely Australian. Featuring light tones
with a distinctive refined texture, Spotted
Gum is a timeless and classic timber
perfect for any home.
Paperbark
Paperbark features a unique combination
of a smooth texture and light timber
tones which range from warm, sun
drenched yellows to moody greys,
creating a sense of refined luxury.
Sassafras
Sassafras features wonderful, variable
and dynamic colouring. The combination
of golden tones with striking deep, rich
brown grain and knot detailing creates a
statement floor.
Spotted Gum
Wattle
Wattle is a striking light brown timber,
Designed exclusively for the Australian have been crafted from samples of
with warm undertones and obvious
lifestyle, Polyflor’s latest collection real Australian timber. The process of
growth rings. Inspired by natural timber,
MiPlank has been carefully created selecting these timbers was rigorous to
these planks feature unique knot and
by a team of Australian, local interior ensure that the colour, detail and diversity
grain detailing to ensure an authentic
designers. The collection features matched that of the Australian landscape.
Australian timber look.
15 planks inspired by natural timber, Polyflor wanted to create a range which
each containing unique knot and grain illustrated the extraordinary uniqueness
Red Heart Gum
detailing; ensuring that each plank of the species available in Australia and
A modern alternative to Jarrah, Red Heart
has its’ own unique appeal. Made for allow customers a wide selection.
Gum incorporates the rich red tones of
busy families, MiPlank features a PUR The MiPlank collection includes:
the Australian species which is balanced 10
coating that makes it easy to clean and
maintain. Whilst the thicker and longer
design of the planks means that MiPlank
is easy to install, it also adds a feeling
of spaciousness to any room. With
shades ranging from light, washed pines
and oaks to rich, dark smoked timbers;
MiPlank has a species perfect for any
home.
Within the MiPlank collection, 8 of
the 15 shades are featured on long,
1505mm planks, whilst the remaining
7 are 1219mm long planks. This helps
to create a seamless, spacious feeling
in any environment. At 5mm thick with
a 0.55mm wear layer, MiPlank is quiet
underfoot, has excellent noise reduction
properties and is suitable for heavy foot
traffic, whether that be commercial or
in the home. The collection has been
purposefully crafted to replicate real
timber and features several species
unique to Australia in addition to other
popular European species.
MiPlank features planks which Silver Birch
8 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auwith the smooth grain and cool grey
undertones. Red Heart Gum is perfect for
adding warmth and a sense of traditional
style to any home.
Grey Gum
Designed to replicate an Australian
native species, Grey Gum combines a
smooth refined grain with contemporary
grey undertones to create a truly unique,
Australian feel.
Tasmanian Myrtle Dark Oak
Created to purposefully mimic the
evergreen native which is unique to
Polyflor pride themselves on being the lowest overall environmental impact.
Victoria and Tasmania; Tasmanian Myrtle
environmentally friendly, so the creation Additionally, MiPlank has exceptionally
features reddish undertones with a
of MiPlank has been no different. low VOC outputs.
distinctive black grain.
MiPlank is not just made from recycled Designed with quality in mind, MiPlank
content, but is also 100% recyclable. has been manufactured to last and
Blackwood
The BRE Rating takes account of the features a 15 year Residential / 10 year
Inspired by the Australian hardwood
performance of the specification for each Commercial manufactures warranty. The
that yields an attractive timber finish;
of the environmental impacts, and the collection of timbers is both timeless and
Blackwood features lustrous golden
fact that some impacts are assigned classic, to avoid needing to refit a floor
brown grain distinctively contrasted
more importance than others. Those simply because a trend has come and
with bands of rich, darker tones for a
with A+ ratings (such as Polyflor) have gone.
sophisticated, homely look.
Signature Floors launches premium Chakra Collection
Signature Floors re-launch their highly end hotels and lobbies, as there is also sustainable with intelligent designs, which
successful and prestigious Chakra the flexibility to replace a tile when there is why Chakra features an Ecospecifier
carpet collection. Chakra Carpet Tiles is is any spill or stain – making the carpet GreenTag GreenRate Level ’A’ certification
a premium classic that adds a calming collection the perfect impactful option with full points available for Green Star
and contemporary influence to any for high traffic areas. Furthermore, projects in the materials calculators, with
commercial project. Chakra guarantees the ideal combination additional points in Indoor Environment
From deep charcoals to lighter, mid of stylish performance, with its solution Quality.
tone palettes, their team of colourists dyed nylon and unique cut and loop Chakra is Signature’s latest luxurious
have been focused on creating a construction, delivering outstanding collection that creates connected,
modern collection that imitates nature, soil and stain resistance and excellent integrated solutions that offer flexibility
with a richly dense texture that adds durability. and functionality with aesthetics to fit
a luxurious element to installations. Signature Floors are committed any style for any superior hospitality
Chakra is the ideal foundation for high to creating flooring surfaces that are project.
10 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auVirtuo Rigid 55 Lock: a plank for all seasons
Gerflor has launched its latest innovation,
Virtuo Rigid 55 Lock extra large planks in
a dynamic and growing LVT market. The
new range is competitively positioned and
offers a range of features to appeal to
buyers in the hybrid category.
Virtuo Rigid 55 Lock is a new
generation of vinyl flooring that fuses
technological innovation with the latest
design trends. Sophisticated printing
and embossing delivers realistic timber
designs in large format 225x1524
planks. An extruded PVC core assures
dimensional stability. This, combined
with the Unilin locking system, creates
a stable flooring solution for the range
of climatic conditions found around
Australia. The 0.55mm wear layer further
enhances Virtuo Rigid 55 Lock’s hard
wearing credentials.
“This stunning collection features
Puno Brown
realistic timber finishes that are
leading consumer demand”, according
to Gerflor’s Creative Director, Gino
YARRA COFFEE: The velvety texture your oak inspired design direction. This
Venturelli.
of an aged natural timber is realistically versatile palette morphs from a smokey
portrayed with this toasted wood design. fusion of cool greys and warmer brown
Inspired by Nature
Tonal variations enhance the rustial into honey tones. Deeper accent shades
“Life brings us to spaces that are more
appeal of Yarra Coffee. add rustic authenticity to this large format
artificial than ever before. If you go to
PUNO: Inject the natural appeal of designer plank range.
cities around the world you see a lot of
cedar into your room with planks from LOVINA: A versatile marriage of grey/
concrete, a lot of glass but not so many
the Puno design. Choose a warm, inviting brown delivers timeless appeal in a rustic
trees. People are drawn to a feeling that
shade of brown to highlight the knots and oak wood design that brings a natural
connects us to nature,” Venturelli said.
grains or strip the look back to a cool, beauty indoors.
Venturelli and his team have applied
clean canvas with Puno Pure’s soft natural “Wood designs are still very popular,
their research to the latest designs to
hues in this realistic cedar timber design. and I am committed to developing
deliver a range that reflects homemakers
KILDA OAK: Contemporary designs the most inspiring design for Gerflor’s
yearning for a more natural living
with a realistic appeal to complement customers,” Venturelli said.
environment.
Kilda Cashmere
12 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auNEW* G E R M A N M A D E L A M I N AT E F L O O R I N G AUTHENTIC TIMBER LOOK DESIGNS FADE & SCRATCH RESISTANT COMMERICAL GRADE QUALITY COMFORTABLE UNDERFOOT FROM AC3 TO AC5 RATING EASY INSTALLATION LOW MAINTENANCE & HARD WEARING PRODUCED FROM SUSTAINABLE RAW MATERIALS Designed and manufactured in Germany, Kronotex ranges are so sturdy they will maintain their beauty even in heavy traffic commercial spaces. *10mm & 12mm ranges P: 1300 737 155 | E: salesaust@qep.com www.kronotex-aust.com.au
Available in a European To achieve the warmth and
Oak-inspired palette of eight comfort of a timber-look floor
matte-finished colours, the without the cost and ongoing
Residence Laminate series maintenance, Vinyl Plank is
captures the warmth and designed to be softer, quieter
sophistication of timber and more comfortable than
flooring. It features an AC5 most other flooring types. It
abrasion rating. comes in two versions, Vale
The Cottage line has 3mm and Vale 5mm. They
13 colourways replicating both have a commercial
European Oak. It has a matte grade wear layer and provide
Timber-effects flooring range finish and bevelled edge with
an AC4 abrasion rating for
a versatile alternative to real
timber.
wear resistance. The Cabin The Hybrid flooring
National Tiles has responded Laminate emulates
series is available in five collection combines the
to what it perceives is the timber flooring without the
European Oak-influenced benefits of laminate and vinyl
demand for natural timber price tag of timber. With an
colourways with a matte finish plank to produce a floating
and timber-look flooring aluminium oxide coating
as well as a bevelled edge, floor suitable for residential
products with hardwearing, for protection against wear,
and has an AC3 abrasion homes. Built for harsh
stable and long-lasting stain and fading and HDF
rating. Australian conditions, it has
solutions for residential (high density fibreboard) core
Designed to endure the an OptimCore substrate layer
and commercial builds and creating a high resistance
hustle and bustle of modern that remains stable in extreme
renovations. These products to indentation, laminate
life and busy families, the climates.
are the result of major floors are ideal for high
engineered timber range Mistura Hybrid has
advancements in technology traffic homes or commercial
is ethically sourced and embossed textures that
and manufacturing. environments.
environmentally sustainable. simulate timber grains and
Available in eight matte- a micro-bevelled profile
finished colours with a creates an authentic timber
bevelled edge and a high- flooring look. With a pre-
density Hevea core, Aspen adhered acoustic backing,
Oak uses French Oak Mistura meets the acoustic
and carefully crafts it with requirements for apartment
technological processes. living applications.
Floorcovering Association of Victoria Inc.
The Flooring Association of Victoria had its AGM on the Thursday 15th
November. The meeting had an enthusiastic turn out. The following people
were elected:
• John Guyett was elected Secretary and formal office bearer.
• President : Ben Vander Veen
• Vice President: David Robertson
• Committee: Stuart Bloomfield, David Lauder, Andrew Jones and Penny Lack
Steven Main will roll out the new OH&S manuals over the next 6 months.
Training seminars will commence early next year for Silica dust safety
protocols. Members will be advised directly of the dates.
The new awards night has been confirmed as the 10th August 2019 continuing
at the Plaza Ballroom. Entries to be sent to: favawards@gmail.com
FAV is currently interviewing for a full time OH&S and compliance officer
and we hope to have the position filled by early January 2019.
For any urgent IR issues FAV members should contact
Ben Vander Veen on 0421 302 517 or email: contactfavic@gmail.com
14 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auWant to be part of a passionate and
progressive flooring group?
With locations across Australia you can become your own
boss but have the backing of a large group.
For a strictly confidential discussion about the future direction of your business, please contact:
Andrew Verstak - General Manager Style Flooring & Interiors
Email: andrew@stylefloors.com.au • Phone: 0499 828 000 • Website: stylefloors.com.auDriTac introduces “green” floor primer
DriTac Flooring Products, LLC has (SRS),” said Chuck Hall, Senior Vice DriTac Flooring Products, LLC is
launched a “green”, single-component President of Sales. celebrating over 60 years as one of
acrylic floor primer for interior use on Primer 3000 can be used in the most experienced manufacturers
various approved substrates, including conjunction with DriTac’s Total Sound of environmentally friendly flooring
concrete, wood, light-weight concrete and Reduction System, consisting of a layer installation solutions in the market.
gypcrete. Primer 3000’s concentrated of approved DriTac flooring adhesive DriTac is committed to manufacturing
Quick Dry, Bond-Strengthening technology above the primer, topped by a DriTac sustainable products for the flooring
enhances the bond with approved underlayment beneath a second layer of industry with a comprehensive line of
substrates, self-leveling underlayment, adhesive, prior to the installation of wood premium “green” zero VOC and zero
gypsum-based underlayment and or resilient flooring. DriTac’s SRS offers a solvent adhesives and installation
patches, prior to adhesive application for system solution with a lifetime warranty products that help contribute points
wood, resilient and carpet tile flooring from a trusted, single-source supplier. towards LEED certification.
installations. Primer 3000 is approved
for use with all DriTac flooring adhesives
and available in 1-gallon containers and
4-gallon pails.
Manufactured in the USA, this
versatile floor primer offers easy broom,
sprayer, or nap roller application with a
robust spread rate of up to 800 square
feet per gallon, depending on application
method, subfloor preparation and
porosity.
Primer 3000’s solvent-free, low odor
formula is easy to clean and colored
green for easy identification. This
premium-grade primer also touts DriTac’s
“Green” Certification, designated for
flooring installation solutions that contain
zero VOCs and zero solvents.
“The performance characteristics of
this product are outstanding. It’s easy-
to-use with minimal mixing required.
Primer 3000 allows us to offer our valued
customer-base another premium-grade,
eco-friendly flooring installation solution
that can be used on its own or as part
of our Total Sound Reduction System
PRIMER SF
PRIMER SF is a single component a binder for the preparation of synthetic
polyurethane, water and solvent-free, mortar for quick repairs. The EC1
moisture-cure primer for treating classification certifies that the emission
subfloors before laying wood floors. of volatile organic compounds is very low
The low level viscosity and the both during application and when the
excellent penetration make it ideal for floor is in use. Moreover, the absence of
strengthening and waterproofing concrete solvents makes it safe for transportation
and anhydrite subfloors in just one coat. and storage (non-flammable product)
PRIMER SF can be used for treating and when applied (odorless, it can also
crumbly screeds or those with a high level be used in the vicinity of rooms that are
of residue moisture (up to a maximum in use). Recommended especially for
of 5% C.M.) as well as being suitable as screeds with built-in heating.
16 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auIcons
Ross Hodgson: Business, Bowling,
Mobsters and Bundaberg Rum
Mark Hodgson said of his father Ross; “I attribute all my success in business to
my father’s teaching. Put simply I thought what would Dad do in this instance;
and I’d do the opposite, and it’s worked a charm!”
Ross Hodgson’s family are fourth- still raging across the globe. Darwin had Williamson; journalist George Negus;
generation Australian, originally from the been bombed just a few months earlier racing driver Colin Bond; tennis great
United Kingdom. Ross has three brothers; and for many in Australia, this was the Margaret Court and politician Bronwyn
Laurie owns Southern Cross carpet mills most perilous time of the war. Bishop. If you went to the movies in
in Dandenong with help from Ross; Rod In 1942 King George VI was the 1942 you would be watching Gone with
is a Psychiatrist and Les is deceased. reigning monarch; John Curtin was the wind; Citizen Kane; The Maltese
Ross’s parents were living in Cotham Australian Prime Minister and Colonus Falcon or Disney’s Dumbo.
Road in the inner-Melbourne suburb of won the Melbourne Cup. Besides Ross, Ross’s childhood was one of moving
Kew when Ross was born on 18th May other personalities to be born in 1942 about a lot. From Kew the family moved
1942 while the Second World War was were Ita Buttrose; playwright David to Ivanhoe where they ran a dairy. Ross
(L-R) Mark, Tom and Ross Hodgson
18 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.aurecalls that they used to service a wide
area that included Doncaster. The huge
Doncaster shopping complex was vacant
land back then and Ross used to go
with his father and catch rabbits with
ferrets while Dad delivered the milk. From
Ivanhoe the family moved to Thornbury
where they ran a school tuck shop and
from there to Cora Lynn where they ran
a farm. Ross remembers this was in the
Koo Wee Rup swamp and today the town
still only has a population of less than
three hundred people.
The next move was to Wesburn in
Victoria’s Yarra Valley. Wesburn was a
forestry town and nearby Yarra Junction
has the distinction of being the town
where the second-most amount of timber
was shipped in the entire World, first
place going to Seattle in Washington
State, USA. In Wesburn the family ran
the newsagency and general store and
Ross’s father was the postmaster. Ross
tells us that you could go down to Yankee
Jim Creek and pluck the fish out of the
water with your bare hands; those were
the days. He also recalls he went to the
Warburton Higher elementary school that
was burnt down one Christmas by an
unhappy school-mate.
Then it was on to Boronia, then Forest
Hill and in 1960 Ross started his own
Ross and Laurence Hodgson business in Lilydale, an outer-eastern
suburb of Melbourne. He was just
eighteen years old at the time and had
been working for Clausens Furniture and
Floor coverings in Ringwood for a weekly
wage of £3/7 shillings and sixpence. Ross
tells us that he’d left school at fourteen
and did his training there, in charge of
the mat department. One of his jobs was
to do the daily banking so he got to know
the bank manager really well. One day
the manager asked Ross what he wanted
to do with his life. Ross answered “Be the
manager of Clausens, and if I get enough
money, to have my own business.” The
manager sat him down, they opened an
account and when Ross saved £6,000
the manager gave him a loan for the
same amount.
First business venture
Ross worked two extra jobs to achieve
his first goal, one of them a job at a
tenpin bowling centre as an instructor.
Ross remembers “I left Clausens every
afternoon at twenty-nine minutes past
five with a minute to walk to the bowling
centre, and I was always two minutes
late.” Ross never achieved the Holy Grail
of a perfect 300-game and only managed
www.flooringmagazine.com.au Flooring Dec 2018/Jan 2019 | 19Ross was sent to Sydney as assistant
manager of their floor covering division but
returned to Melbourne because of the cost
of living in Sydney. He joined Sequoia; a
local manufacturer, then Trend Carpets
and after that, Conargo Carpets as sales
manager. “And after that….wonderful….I
started out in 1970 on my own,” he said.
The business was Drysdale Carpet Mills in
Dandenong, named after a breed of sheep
originating in New Zealand where both
the male and female of the species are
horned. The Drysdale breed emerged in
New Zealand in the 1960's when a use for
this strong wool with quite a large micron
count was realised for carpets.
Drysdale Carpet Mills
Drysdale Carpet Mills were in business
from the early 1970’s until 1992.
During this time Ross had many fine
people working with him. He particularly
remembers Effie, a Greek woman who
worked the tufting machines. Ross says
“She was always ten minutes early every
day and was often the last to leave.
She was a really dedicated worker and I
admired her ethic. She’d be a hundred
now if she is still with us.” Ross went
Ross circa 1960 mostly for experienced people and while
training has always been important to
him, for good workers it was not his top
298; “I went to water on the last ball” carpets in Australia. Crossley was a well- priority, experience was highly regarded.
he laughs. His other job was a milk run. known brand and was the largest carpet “When I had Drysdale Carpet Mills I
Ross had his first business; Hodgsons manufacturer in the world throughout was on the road that often I never knew
Furnishings in Lilydale selling furniture much of the nineteenth and twentieth what State I was going to be in. I was
from Australian manufacturers Danish centuries. Based at Halifax in Yorkshire consigning carpet into the auctions in
Deluxe; Fler and other major brands. He (UK), it declined due to cheap imports Sydney so I had a lot of business there.”
had the business for eight years or so and the factory closed in 1982. Hugh Ross would commute between Melbourne
and in that time worked hard and saved Mackay and Gilt Edge were two other and Sydney as much as three times a
enough money to buy his first home. UK manufacturers Ross recalls selling week and often fly on to Brisbane and
Ross has always liked carpet and so at Gollins. At the time, hundreds of further up the coast. He’d bought a
eventually he dropped out of furniture thousands of dollars of carpet would land property on Magnetic Island and stayed
retailing and joined Gollins who at the in Australia on consignment and it was there as often as he could. It was a
time sold some of the best high-end Ross’s job to sell it. simple property but had a magnificent 22
20 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auLLY STO
FU
CK
W AREH OU
ED
SE
NE
IN UR
MELB O
THE FLOORING
MAKES THE ROOM
ProTile offers commercial carpet solutions
that have been demanded by the industry.
From on-trend premium designs to the
humble classics, our quality carpet tiles
feature superior acoustics and outstanding
durability to elevate your project to the
next level. Call us today.
P: 1300 737 155 | E: salesaust@qep.com
www.pro-tile.com.au
DISTRIBUTED BYmango tree in the front yard. He says
“I’ve never had a better lifestyle with
better people.” On one occasion Ross
had entered a rum drinking event in
Mount Garnet, Queensland. Ross was at
odds of 30-1 on the last ten minutes and
three nips behind before winning it by
two and taking the first prize of $22,000.
Sixty minutes presenter Charles Wooley
had seen Ross at the event and sought
him out. Finding out he had the Magnetic
Island property, Wooley did a 60-Minutes
story with Ross about life on the island
and the Great Barrier Reef.
Unfortunately the Drysdale business
did not end well and is a low point
of Ross’s career. He tells us “I was
approached by someone with an offer to
buy Drysdale. I rejected his first offer but
Magnetic Island and the lifestyle lured
me into accepting a second offer. The
valuation came in more than the
purchaser was expecting and he jumped.
He hadn’t the funds and pleaded with me
for vendor terms. Against my accountants
advice I accepted and spent the next
two years on Magnetic Island blissfully
unaware while he ran Drysdale into the
ground.”
One day Ross got a phone call from
his bank manager about several million
dollars in drafts and was on a plane to
Melbourne at seven the next day. Still
with 85% of the Drysdale holdings, Ross
was deemed responsible for the debt.
Ross recalls “When I got out of the car
(the buyer) said “I don’t want it, it’s
driving me mad, it’s all yours.” I was left
with the mess, he just walked out.” Ross
could have gone into receivership but
maintaining ‘face’ was more important.
And so began a period of two years where
Ross demonstrated his commitment to
the industry by paying off every cent of
the debts, even sacrificing his Magnetic
Island property for the sake of his valued
creditors.
Ross sold Drysdale to John Sunderland
at Quest and in 1993 Ross and his
twin sons Mark and Steven started
CARPETWORLD. Mark and Steven
wanted to get into the flooring industry
and so the store in Mornington was
purchased. Starting out with a shell and
concrete floor Ross says “Looked like
dirt,” the shop and warehouse facility
has been built up over the years and is
now highly regarded as one of, if not the
best flooring showroom in the southern
hemisphere. The premises even has a
room devoted to testing flooring samples 24
22 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auThe Mordialloc store
“One day I went into a car
wash but it took my money
and I didn’t get the wash. I
went back the next day and
the owner was there. He
refunded my money and
gave me a free wash so I
offered him my services if
he ever needed it, saying I
was AA…always available.”
for wear, something that’s not done in Philanthropy Characters
many other flooring businesses. Other Ross sponsored the Fitzroy Football club Looking back on his life in the flooring
CARPETWORLD stores around Melbourne for four years when it was VFL. He also industry, Ross says he’s known “The
and country Victoria are independently served on the committee for nine years. most marvellous people like Noel Kiely of
owned under licence. The club is now the Brisbane Lions Berber Carpets International, one of the
Ross’s history at CARPETWORLD and Ross still follows their fortunes, most exciting people I have met.” Another
lasted only about eighteen months. albeit without the passion he held when well-known industry identity was Maury
His sons Mark and Steven along with they were a Victorian club. In fact, he Camberg who Ross called on when he
Marks wife Sue were bringing in modern stopped following them for two years was working for Trend Carpets. Maury had
business practices and Ross thought it after they relocated to Queensland. twelve stores around Sydney. Ross recalls
time he took a backward step. Ask Ross Ross had played for a local Australian that Maury was “A huge drinker after
if he has an email address and he’ll say Rules football team as a junior when eleven” and a bottle of scotch a day was
“What’s that?” He spent some time on he lived in Wandin. He tells us he not out of the question. Ross tells us that
Magnetic Island and started a store in wasn’t that good but maybe that’s a bit if you didn’t have a drink you didn’t get an
Hampton named Rug Living, a business of humility. He was in good company order and Ross needed the order and his
he particularly enjoyed. Steven is also with many players from the Yarra commission. One day Maury asked Ross
involved with the commercial side of Valley making it into the VFL/AFL. Ross what he had to sell so he laid it all out
the business and fit out a lot of high remembers ‘Cliffy’ Stewart who went on the table. That day he got an order for
end hotels and office spaces for some on to play with the great Ron Barassi 1,250 rolls of carpet, the biggest order
of Melbourne’s quality construction at Carlton. Cliff played wing and Ross he ever got.
companies. half back flank so they got to know John Osborne of Premier Carpets is
Ross closed Rug Living in 2002. Of each other quite well on the field, in another character Ross remembers well.
the rest of his ‘working’ life he says “One fact Cliff’s brother is one of Ross’s best John did 90% of the carpets in Kings
day I went into a car wash but it took mates. Cross and Ross and John would have
my money and I didn’t get the wash. I Ross also started the carpet industry business meetings with a seedy character
went back the next day and the owner PTA; or the Past Tufters Association, an named Abe Saffron who was also called
was there. He refunded my money and industry group he set up to increase Mr. Sin and ‘The boss of the Cross.’ Abe
gave me a free wash so I offered him my buying power for smaller manufacturers. was an Australian hotelier, nightclub
services if he ever needed it, saying I was At times the PTA placed bigger owner and property developer reputed
AA…always available. Six weeks later orders than the biggest individual to have been one of the major figures in
he offered me a position and I ended up manufacturer. The group lasted twenty organised crime in Australia in the latter
working at the wash for ten years.” Ross years and Ross recalls getting together half of the 20th century. Like Al Capone,
eventually helped the owner sell the car for a lunch or at Christmas for “A bloody Abe’s only major conviction was for
wash, effectively putting himself out of a good time” with the other business federal tax evasion and for that he served
job. owners and their employees. only seventeen months in prison. 26
24 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auWelcome 2019!
As we enter another year, we at Classic continue to look forward to building a
safer and more accessible Australia for all.
#safetyfirst #accessforall
1300 244 377
Melbourne | Sydney | Brisbane | Adelaide | Perth | Auckland
For updates on industry standards and products, stay in touch with us at
@classicarch @Classic_Arch classic-arch.comRoss Hodgson has spent almost sixty
years in the flooring industry. In the 1950’s
and 60’s things were done differently than
they are today. It wasn’t unusual to have a
three-martini lunch and deals were done
over a glass of scotch, or in Ross’s case, a
Bundy Rum. Ross did business by building
relationships and that sometimes called
for a social drink. Relationships were
important so that the payments came in
on time and the orders were often instant
delivery. Ross says he loved the industry,
very rarely a day goes by when you didn’t
have a laugh or met someone interesting.
His tips for success is to be enthusiastic,
put in the hours and are honest, including
paying your bills on time.
Ross has been retired for several years
now but will often travel to Queensland
for a holiday, even though the property
on Magnetic Island is long gone. With
Drysdale Carpet Mills he travelled to New
Zealand over a hundred times buying
carpet yarn. He once had a $100 bet
about this and went home to get his
ticket stubs; finding out it was in fact 106
times. Ross looks back fondly over his
time in the industry and says “I’ve had an
absolute ball and there are hundreds of
people who have been good to me; the
whole industry has been terribly good to
me and for that I’m so appreciative.” Testing the carpet
Ross in the huge Mordialloc store
26 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auwelcoming another addition w s
ne in t
South
o
s
r e
ide
to the Choices Flooring family
Choices Flooring would like to welcome their newest member, Bruce Tran into the Choices Flooring family.
Bruce (Choices Flooring Southside owner), has over 7 years of experience in the flooring industry. Shortly after
he started his relationship with the Choices Flooring group as a Regional Development Manager, he decided he
wanted to run his own business and looked for opportunities in Brisbane. After working in his role for a year, he
found the perfect location in Slacks Creek.
The store’s grand opening was held
on Monday 10 December and was
supported by around 60 guests
including designers, alliance partners, I am very excited to join
commercial agents and the executive such a progressive group
team from Choices Flooring. CEO
- Bruce Tran, owner of
Andrew Lewis with Group Manager
– Retail Development, Tim Drew Choices Flooring Southside.
welcomed the team to the group.
“What a fantastic turnout! It is so great
to see the community, our partners and fellow Choices Flooring members come together to celebrate this exciting
store opening. We are proud to welcome the Choices Flooring Southside team to the family.”
- Andrew Lewis, Choices Flooring CEO.
The store has a fresh look with the implementation of the Choices Flooring Store Evolution Program. The store’s
evolution aims to provide an unparalleled in-store experience. This is demonstrated by the showroom’s layout,
inspiring product displays and industry leading technology of the Inspiration Station which allows consumers to
visualise over 2,000 different flooring options in their own room images.
Choices Flooring Southside look forward to welcoming customers to their showroom and are excited to help them
find the floor you’ve been searching for.
Visit Choices Flooring Southside, Shop 2 / 3361 Pacific Highway Slacks Creek QLD.
For a strictly confidential discussion about the future direction of your
business, please contact:
New Zealand - John Nicholls Australia - Tim Drew
Group Manager - Retail Development NZ Group Manager - Retail Development AUS
Mobile: +64 27 322 8679 Mobile: +61 425 751 756
Email: jnicholls@choicesflooring.co.nz Email: tdrew@choicesflooring.com.au choicesflooring.comRetailer of the month
Anticipation C hris Blyde is a 40-year veteran
of the flooring industry and
it’s fair to say he’s done it all.
reporting. Success comes on the back of
hard work, a great team and anticipation
of their customer’s needs.
is the key
From the underlay room to the Chris remembers his early days “We
Director’s office; Chris has seen the were very old school; I recall we had a
highs and lows and experienced all Singer sewing machine from the 1930’s
aspects of the flooring game. Starting to stitch our carpet together. Sales would
his career in 1978 as an apprentice measure on site and come back to the
carpet layer with Mills and Moore in warehouse to transfer the measurements
Carpet Court, Sydney, Chris is now co-director of
Carpet Court in Holden Hill, North East
onto the carpet with chalk. I started in
the underlay room on the scissors to get
of Adelaide in South Australia. my hand and arm strength up.” Chris
Holden Hill, Chris and his business partner values those early days where he learned
Gavin Johnston took over the store in all the skills from the ground up. He says
South Australia 2010 and Chris says “We’ve evolved
massively over the last eight years
“We had an electric cutter but I wasn’t
allowed to use it until I’d mastered the
and the future looks very promising.” scissors.” Understanding how things
Philip Ashley reports They’ve just had their best four months were done back then has given Chris a
in the eight years they’ve been running sound grasp of the skills and theory that
the store; contrary to what others are underlies his profession.
Mills and Moore was started by people
in the building game. They got into flooring
and brought a lot of their people over to
the new business. Many of the trades
were carpenters who learnt the new
trade. Chris says “It was a radical move
but they were very good at what they did.
The company lasted about twenty years
and looking back, they were fun days. I
worked mostly with carpet and linoleum
back then.” Chris still uses that hands-on
experience and gets out as often as he
can to measure on site. His partner Gavin
chooses to work ‘on the tools’ and Chris
regards him as one of the finest trades-
persons he has ever met.
Chris moved to Adelaide in 1985 to
work for Les Morris and Kevin Freak at
the current business in a shop just across
the road from where they are now. Les
and Kevin had owned the business from
1978 and Chris worked for them for 26
years in sales. Chris recalls that back then
there was a lot of work cutting roll ends;
brought in by the container, in the actual
showroom. During that time Les and Kevin
started another Carpet Court store in the
L-R: Wayne, Karen and Chris.
28 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auChris in the store.
Adelaide region and Les sold the Holden and Wayne in sales; Calum in the store;
Hill store Chris in 2010. Chris says “Les his business partner Gavin and his wife
made it easy for me to buy him out. I Karen as office manager.
believe he saw the potential in me and Chris says their single most important
two stores was not what he wanted.” issue is service. Insurance related builders
Chris said “We’ve done a complete and brokers need things done quickly and
flip from when we bought the business; Chris and Karen have found that keeping
from 100% retail back then to about their clients up to date on their jobs with
65% insurance work now.” He says regular reports is a service their clients
that insurance is hard work with a lot appreciate. “Service is more important
of double handling compared to retail. than dollars” Karen says “and we found
Matching floor coverings is also difficult at out that getting back to people regularly
times but Chris maintains some excellent was something they appreciated most. We
contacts to get the right materials. try to anticipate what our clients need and
“Homemaker centres have had an provide this in a timely manner.”
impact on retail so shifting our focus to Out of the office Chris would like to
insurance has helped us greatly. We often be playing more golf and played on a
do online campaigns in the retail sector Palmer designed course in Port Douglas
to keep that side going” he says. While earlier this year. He’s a voyeur of motor
they are happy to do commercial work, sports; loves the plentiful and excellent
they don’t have a commercial focus. wineries around Adelaide and spends
Of the industry, Chris says finding time with his grand children who are
trades-people isn’t easy. He is a big part of his and Karen’s life. They
disappointed that the TAFE colleges started travelling at least once a year in
aren’t supplying the skilled people 2012 and their favourite destinations so
they used to and is highly supportive far have been San Francisco in the US
of the industry’s own efforts in getting and Queenstown in New Zealand. They
apprentice schemes off the ground. have a busy life but they love what they
He says “The future of the flooring do; they have a great team to support
trades will be carried on the back of the them and anticipating their customers’
industry’s own initiatives.” At Holden needs, appear to have their future well
Hill his team consists of Steve; Kevin in hand.
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University of Oxford installs
glass sports flooring
The University of Oxford
is one of the oldest
and most prestigious
universities in the world.
Its brand-new indoor
sports centre now
features the innovative
glass flooring system
MultiSports by ASB
GlassFloor.
Less than 100 kilometres outside of
All lines
London lies the University of Oxford,
the oldest English-speaking University
in the world which was founded in the
12th century. Over the centuries, the
institution has established a reputation
that is second to none and attracts
students from all over the world. Named
after Oxford graduate and Olympic
medal winner Acer Nethercott, the
state-of-the-art sports centre is part
of a major redesign of the University’s
sports facilities. The new building will be
connected to the Rosenblatt swimming
pool and includes a 700 m² sports hall,
a multipurpose activity room, changing
rooms, a reception and a café.
During the planning process of the
project both the highest technical
standards and greatest amount of
Basketball
innovation were sought. The responsibility
for this redesign lies with Jon Roycroft.
As the University's Head of Sports, he
holds the reins when it comes to strategic
planning and development of the sports
facilities. Jon Roycroft was the one who
first became aware of ASB Glass-Floor:
"I happened to get hold of a magazine
which had an article about the GlassFloor
in it. The description of the flooring
instantly caught my interest.” The flooring
by the Bavarian company offers a whole
range of advantages: it is more enduring,
more durable, more hygienic, more
elastic and flexible than conventional,
synthetic or parquet flooring systems.
And, it allows one to change its LED
marking lines between the playing fields
Volleyball
of different sports simply via touchscreen.
30 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auThe marking line chaos is a problem Christof
The visit to the BallsportArena in
of the past with this unique detail. Babinsky Dresden helped the delegation of
"Especially for sports halls which like ours (Managing Oxford come to their final decision: they
Director
are used for a whole variety of sports, it is of ASB decided to install the GlassFloor with its
extremely advantageous if you can easily GlassFloor LED lines in their new sports hall. From
switch between volleyball, basketball, February to March 2018, 700 square
badminton and other games." meters of the multi-sports GlassFloor
A few months after Roycroft had equipped with LED lines were installed at
gotten in touch with ASB GlassFloor, the sports centre on Iffley Road.
Oxford's Head of Sports visited the With its dark anthracite colour, the
company in Stein an der Traun. sports hall floor features a noble appeal
"That was a very special moment for – and it is extremely flexible due to the
us," says Christof Babinsky, Managing LED equipment. The teachers, students
Director of ASB GlassFloor. "When an and athletes can change the sport at
institution like the University of Oxford the touch of a button: from volleyball to
shows interest in your products, that’s a football, from basketball to badminton to
tremendous affirmation." handball and vice versa. The sports hall
The on-site visit convinced Roycroft In addition to that, and before the is mainly used by the Oxford University
of the product. The next step was to see final decision was made, the people students, but can also be rented for
the flooring in action. With a delegation involved in the Oxford project visited the special occasions.
of colleagues, external project managers, BallsportArena in Dresden, which has the For Babinsky, the Oxford project is
architects and building experts, Roycroft largest GlassFloor installed to date. The a new pinnacle in the history of the
first visited the BT Sports TV studio in project by the river Elbe was inaugurated glass sports floor. "If such a traditional
London where the ASB GlassFloor is used in autumn 2017 and has since received organisation as the University of Oxford
on a daily basis. Next, they visited the a lot of praise from the local handball chooses our revolutionary floor, it sends
Lazzate Sports Arena in Milan which has team HC Elbflorenz Dresden, its fans and the right signals.” says Babinsky.
a 400 m² GlassFloor installed. visitors.FCIA News
FCIA provide unique community Parkerville was established as an
orphanage in 1903 and has accumulated
training for flooring apprentices 115 years’ experience supporting
vulnerable children, young people, adults
and their families in Western Australia.
Their mission is to protect, care, advocate
and promote recovery for children and
young people who have experienced
trauma from abuse, to support families
and to work with the community to
prevent child abuse.
The FCIA thank Parkerville, North
Metropolitan TAFE, AMA Apprenticeship
and Traineeship services, for their
support of the FCIA’s industry driven
apprenticeship program.
The project will be conducted, and
a formal handover of the renovated
Narbethong Cottage in February 2019.
The Chairman of the FCIA, Mr Andrew
Lewis, stated “This is a unique program
bringing apprentices, TAFE, industry,
trainers, and the community together to
provide genuine career opportunities for
young people.”
The FCIA gratefully acknowledges our
The Floor Covering Institute of Australia The project will be conducted, and
Member manufacturers and suppliers
(FCIA) always have many projects on a formal handover of the renovated
such as Armstrong, Kevmor, Airstep,
the go which they use to help FCIA clubhouse in March 2019.
Mapei, MJS Floorcoverings, Integra
apprentices gain hands on experience
Commercial Flooring, Signature Floors
in various flooring tasks. Depending on Parkerville Children and Youth
and Tuftmaster who will donate their
the project undertaken, some of the Care Inc. (WA)
time, expertise and materials to these
experiences include laying new carpet, Up to 8 FCIA flooring apprentices
wonderful projects.
carpet tiles, vinyl planks, sheet vinyl as enrolled with North Metropolitan
well as gaining knowledge of moisture TAFE will be working closely with the
testing and sub-floor preparation. Parkerville Children and Youth Care
Some of the FCIA’s upcoming projects charity to refurbish the flooring in one “This is a unique program
include: of their Foster Care homes. They will be bringing apprentices, TAFE,
completely refurbishing the flooring in industry, trainers, and the
Pine Rivers Public Golf Club (Qld) the foyer, hall, lounge, dining, kitchen,
TAFE Queensland Skills Tech are carer’s room and 5 bedrooms at
community together to provide
working with the Pine Rivers Public Golf Narbethong Cottage which is the foster genuine career opportunities for
Club to refurbish the flooring in the care residence for a family of 4 children young people.”
Members’ Clubhouse. The clubhouse, and a Parkerville carer.
an old building in need of significant
refurbishment, is located on public land
at 245 Narangba Road, Kurwongbah,
in the northern suburbs of Brisbane. It
is run by a not-for-profit management
committee supported by the local
Council.
A team of FCIA apprentices, enrolled
with TAFE Queensland Skills Tech, will
install a range of new floorcoverings
in the bar area, pro-shop fitting room,
men’s change room and outdoor veranda
area, providing a much-needed facelift to
the entrance to the clubhouse.
The FCIA thank the Pine Rivers Golf
Club, TAFE Queensland Skills Tech, and
MEGT Australia, for their support of the
FCIA’s industry driven apprenticeship
program.
32 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auA SINGLE VOICE
FOR THE ENTIRE AUSTRALIAN
FLOORING COMMUNITY
Advocacy
Stakeholder Engagement
Best Practice
Industry Panels
Innovation
e-Learning
National Image
One Industry
Quality
Trade Cards
Training
‘Cutting Edge’
Apprenticeships
Phone (03) 9832 0663
Email info@fcia.org.au
Get involved!
@FloorCoveringInstituteofAustralia fcia.org.auFCIA News
Welcome to our new CEO
The FCIA are delighted to welcome a new
CEO for the Floor Covering Institute of
Australia. Aaron Martin was appointed
by the board in October and has hit the
ground running with no shortage of work
ahead to improve the Australian flooring
industry.
"I have been in the Flooring Industry
for 28 years, I spent the first 11 years
of my career as an installer and then 6
years for a major commercial contractor
as a Project Manager/General Manager.
This was followed by a Business
Development and Product Development
role with Ardex, National Commercial
Sales Manager with Polyflor and Sales
Director for Shaw Contract Australia.
“I am extremely
passionate about our
industry and consider it a
privilege to be given the
opportunity to be a part
of the FCIA.”
I was also lucky enough for 6
years to be the elected President of
Floorcoverings Association of Victoria
I am extremely passionate about our 3. Industry Best Practice Handbooks –
(FAV), representing 40 of the major
industry and consider it a privilege to Carpet, Resilient and Hard Flooring"
commercial contractors in Victoria. I
be given the opportunity to be a part of The FCIA would also like to thank
was a technical representative on the
the FCIA. the previous Interim CEO, Mr Garry
TX-9 technical committee for AS/NZ
Our three immediate strategies are: Thomas, for his leadership since
2455 Textile Floor Covering Installation
1. National roll out of 500 new January 2017. Garry has now stepped
Standard and was also part of the
apprentices per annum into the role of General Manager for
PL-015 committee on AS1884 2012
2. Membership - growth to include National Training.
Resilient Installation Standard.
Installers as Associate Members
Best Practice Handbook: Volume 1 - now available
It’s here! Have you checked out the The handbook is interactive and can
Resilient Flooring Installation handbook be accessed via a desktop computer,
yet? It is online now and can be accessed laptop, and even your smart phone while
by members of the FCIA. on the job. Navigate easily using the table
This valuable resource is the first of contents, direct links to other areas of
volume of best practice installation the handbook, and bookmark particular
handbooks being developed and pages of interest for viewing at a later
reinforced by installers, manufacturers, time.
technical specialists, and industry. This is the first volume of the
Covering all aspects of resilient flooring handbooks, with the carpet and hard
from substrate preparation through to flooring handbooks coming in 2019.
cleaning and maintenance.
34 | Flooring Dec 2018/Jan 2019 www.flooringmagazine.com.auYou can also read
