Android Device User Manual - Version: 3.1.2 - August 2013 www.oncaring.com
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Table of Contents: Introduction .................................................................................................... 3 Caregiver Android device ............................................................................. 4 Alarms ..................................................................................................................... 5 Patients ................................................................................................................... 7 Users ....................................................................................................................... 8 Settings ................................................................................................................... 9 August 2013 www.oncaring.com Page 2 of 9
Introduction This document describes in detail how one of the components of the onAll system works in particular for one type of device – the caregiver android device. The following diagram describes the flow of information and interaction between the main elements of the system and identifies where the caregiver device intervenes. The caregiver device is one essential part of the workflow. As described in the Platform User Interface Manual, there are two types of caregiver devices: the badge or tag and the android device. Common to both device types, is the possibility of the care provider to receive the customer’s alarms and resolve them. In the specific case of the Android device it offers some other functionalities that otherwise could only be done via the Web Platform. In the following sections you will be able to learn about all of the supported actions on this device type. August 2013 www.oncaring.com Page 3 of 9
Caregiver Android device This device is an android smartphone with the onAll-caregiver application installed. Right now, the minimum requirement for the Android OS to run this app is version 3.0 (Honeycomb). For further details about the app installation and configuration, please refer to the Installation Manual. The onAll-caregiver app is automatically launched once installed by the Administrator, no there is no action to start using it, just turn on the mobile phone and the app should appear in the screen. It shows a menu with four options: Alarms, Patients, Users and Settings. Right after the menu, there is an identification string (named mac address) that is the id of the device. It will be through this id that the sensor will be identified in the Web Platform in order to be assigned or un-assigned. August 2013 www.oncaring.com Page 4 of 9
Alarms This menu option shows inside the brackets the total number of active alarms. Clicking on it you get the list of the active alarms assigned to the user of the Android device. In the following example there is a non-authorized location alarm from the customer “Marisa Lemos” raised in the location “Piso 0, Ala F0” at “11:45” and there is a button alarm from the same customer and in the same location 5 minutes after (1). You can filter the alarms by the location where they were raised: in the Wing or Floor the caregiver is in (2), or you can go back to list all active alarm in the institution (3). August 2013 www.oncaring.com Page 5 of 9
To handle an alarm, click on it: You will get the list of possible actions: • Resolve the alarm – you will be asked to document the alarm and you should add further information about the event, for instance the description of the situation and the actions that were taken to resolve it. • Document – allows the caregiver to enter a comment about the alarm without closing it, the alarm will be kept as active and appearing in the list of alarms. • Mark as false alarm – the alarm will be resolved and marked as a false event. • Suspend alarm – you will be asked to document in order to justify the suspension of alarms for that customer. Only the caregiver with profile Nurse can temporarily suspend the alarms of a customer. In certain situations (going to physical therapy, taking bath, etc.) it can be useful to suspend the alarms generation for a customer. By suspending alarms, the client will be "on escort" mode, not being generated new alarms until a caregiver decides to resume them again. Once it is resumed, the system recovers the ability to generate alarms to that customer. • Show location – to see the position of the customer in the facility’s map. August 2013 www.oncaring.com Page 6 of 9
Patients Clicking on the option Patients on the main menu, you get some options to filters the customers that you want to access: • My Wing – customers located on the same wing as the caregiver is in at that moment. • My Floor – customers located on the same floor as the caregiver is in at that moment • All – the list of the active customers registered in the system that have a device associated and are not in escort mode, i.e., customers that are being monitored. • Unassigned Patients – list all the customers that do not have a device assigned, which means that are customers that are not being monitored. • Escorted Patients – list all the customers that have alarms generation suspended. By clicking their names you will have an option to resume the alarms. Only nurses can resume customers’ alarms. Note: Information about discharged customers cannot be accessed on the android device, only through the Web Platform. When you select one customer from the lists My Wing, My Floor or All, you will be able to perform some actions like: • Show the location where the customer is in the facility’s map. This option is only available to nurses. • Suspend the alarm generation for that customer - you will be asked to document to justify the suspension of alarms for that customer. This option is only available to nurses. • Insert vital signs - Allows to manually register values of temperature, blood pressure, blood glucose and heart rate. Select the value from the dialog box that has the possible selection values and click Validate (or cancel to abandon the action). Once a value is validated it will be seen in the list, you can enter the other indicators values and then click the Submit Values in order to register them in the system associated to that customer and with the timestamp. This option is only available to nurses. August 2013 www.oncaring.com Page 7 of 9
Users The Users option from the main menu, allows you to access the list of caregivers that are in the same wing or floor as you or to the entire list of caregivers in the facility. If you click on one of the caregivers from the chosen list, you will be able to: • Show the location where the caregiver is in the facility’s map. • Place a VoIP call – allow you to make a phone call to that caregiver’s device using Skype, which is a tool that has to be installed in the mobile phone. The account used by Skype to place the call will need to be defined on the workstation on the user profile. • Place a video call to that caregiver’s device –also using Skype. August 2013 www.oncaring.com Page 8 of 9
Settings The Settings option from the main menu, allows the Administrator user to configure some parameters of the application. In order to have access to the configuration setup you need to know the access code (pin). Usually only the Administrator knows this pin because the configuration setup is a technical operation. There are two setups that can be done via this menu: 1. onAll generic configuration • Hostname • Port • Connection Timeout • Retry • Alive • Wi-Fi Scan – for location purposes • Wi-Fi Update - time to send Wi-Fi scans for location updates • Rest Settings o Port o Timeout • Movement Settings o Use Motion – if enabled allows the device motion to trigger actions o Location Threshold - The lower the value the more frequent locations updates due to location will happen 2. Ekahau configuration: • Hostname • Ekahau Location Port • RTLS o Username and Password o RTLS Port o Connection Timeout The onAll-caregiver app should not be turned off by the caregiver and that is the reason the Close Application action is only available on the Settings menu after the pin code is entered, validating if the person handling the device is an Administrator. August 2013 www.oncaring.com Page 9 of 9
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