2021 Bus Network Improvements - Public Meeting Presentation July 13, 1-2 pm July 15, 2021, 5:30 - 6:30 pm
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2021 Bus Network
Improvements
Public Meeting Presentation
July 13, 1-2 pm
July 15, 2021, 5:30 – 6:30 pm
1. Welcome
2. Presentation
3. Q&A
Go To Webinar: Raise hand
Participants will be muted during the
presentation to avoid issues with sound
quality.
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After the presentation we will welcome
questions. To ask a question, click on the hand
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Bus Average Weekday Ridership
80,000
70,000
NFTA-Metro is operating at 80% of 60,000
50,000
pre-pandemic bus weekday service while 40,000
30,000
transporting 50% of pre-pandemic bus 20,000
weekday riders. 10,000
-
Morning and afternoon peaks are Pre-Pandemic Current
General Public BOE
significantly diminished
Bus Weekday In-Service Hours
Lifeline services are still being utilized 2,500
near similar rates 2,000
1,500
1,000
500
-
Pre-Pandemic Current
Regular Service BOE Service
Changing travel demands and new commuting patterns Work/education from home Online shopping Telehealth medical appointments Funding challenges Staffing challenges
Public Outreach Efforts
Bus Network Improvements
Survey (May/June 2021)
572 people responded to the
survey
Surveys were conducted
in-person at three locations
in the network and online
Most common service requests:
Suburban job access +
shopping
Recreational destinations
All day + weekend service to
places currently served by
express routes
Bus Network Improvement Survey Responses
“What is most important to you?”
Responses
300
Many respondents say
that short waits, real time
250
information, and bus
239 233
219
shelters/benches are
200
most important to them.
150
Overall, respondents have
no clear priorities for
100
125 times of bus service when
86 86
asked to rank
50 58
0
Short waits Real time Bus shelters Travel time Cleaner Other Less
bus arrival and buses crowding
information benches
New temporal ridership patterns shows lower peaks, so moving towards
consistent all-day service
Frequency and reliability remain key priorities
More reliable express service on routes with sustainable demand
Average Weekday Temporal Ridership (Spring 2021)
6,000
5,000
4,000
3,000
2,000
1,000
-
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:00 PM
7:30 PM
8:00 PM
8:30 PM
9:00 PM
9:30 PM
10:00 PM
10:30 PM
11:00 PM
11:30 PM
4:30 AM
5:00 AM
5:30 AM
6:00 AM
6:30 AM
7:00 AM
7:30 AM
8:00 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 AM
12:30 AM
1:00 AM
Pre-Pandemic Current
Express Network Improve routes with sustainable demand, by increasing the number of trips Eliminate routes that have very low ridership New Route 77 to provide downtown Buffalo to downtown Niagara Falls express service New Limited Stop services Niagara Falls Network Simplifying the routing to improve frequency and reliability Pulse schedule to ease transfers Providing new route to serve NFIA, Vantage International Point industrial park, and NCCC/BOCES Erie County Network New job access Adjusting frequencies to meet demand Common routing downtown Buffalo Streamlining routing Recreational access improvement
Approach: New Route
New Route 59 will serve NFIA,
Vantage International Point NCCC/BOCES
Industrial Park, and NCCC/BOCES,
and provides an opportunity to
collaborate with Rural Niagara
Transportation.
Responds to community
requests for job access
and better service to
NCCC/BOCES Vantage Int.
Industrial Park
PRTC NFTC
Approach: Limited Stop Service
Route 19L will be a limited stop
service offered along Bailey Ave.
Responds to community
requests for fast,
frequent service on key
corridors.Approach: Truncation
Service to Alden on Route 69
was eliminated while trips were
increased to Lancaster.
Responds to community
requests for express
routes that work for a
variety of schedules.Approach: Consolidation
Two variants of Route 70 are
consolidated to improve speeds and
provide more direct service between
East Aurora and Buffalo with
additional trips.
Responds to community
requests for more
service to East Aurora
and express services
that work for a variety
of schedules.Approach: Extension New routing for Route 47 would provide access from Snyder and Cleveland Hill to the Boulevard Mall and Transit Road. Responds to community requests for suburban job access and access to Transit Road.
Approach: Streamlining (current routing)
Approach: Streamlining (new routing) By streamlining routing, investments can be made for our customers in key transit corridors, such as Niagara Square, Court Street, and North & South Division Streets.
Approach: Eliminate Low performing routes, such as Route 29, are eliminated to allow for investment in other routes.
Approach: Faster Service
The new Route 77 will provide all
day express service between
downtown Buffalo and downtown
Niagara Falls.
Responds to community
requests for faster
service between Buffalo
and Niagara Falls Continue to seek community and stakeholder feedback on initial concepts for bus network improvements – through July 18 Remix Partner outreach Bus Drivers Emails, phone calls, letters Update concepts based on community and stakeholder feedback Present updated concepts to Board of Commissioners in July Additional public comment opportunities in August 2021
Questions?
metro.nfta.com/2021network
planning@nfta.com
(716) 855-7211
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