Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling

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Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
Upholstered Furniture Manufacturers
        & Retailers Edition

Tools You Can Use to Leverage

 Foams that Feel Good and You
 Can Feel Good About Selling
                                SM

          www.certipur.us
Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
Your Guide to the CertiPUR-US®

I
    f you sell mattresses, pillows, bedding products, or           p
                                                                       videos on your website, or
                                                                       use at point-of-purchase.
register with the program (it’s free) and get listed in the
consumer section of our website (also free). This is the place         certipur.us/videos.
consumers are checking before they buy. Go to certipur.us/
register.                                                          p Download free handouts, FAQs and
                                                                       more at certipur.us/tools
The CertiPUR-US® name and logo are trademarked and can
                                                                   p Visit our online store to order hangtags or point-
only be used by registered companies – so even if you are
                                                                       of-purchase and top-of-bed label options.
selling brands already listed on our website, if you want to use
                                                                       certipur.us/store.
our name or logo to promote that brand, you need to register.
                                                                   p Encourage RSAs and customer sales staff to
p     Remember the three most important CertiPUR-US® Terms
      of Use Manual rules:                                             take our free, 20-minute certificate course at
                                                                       certipur.us/certificatecourse.
      1. Spell CertiPUR-US® correctly.
                       2. Before you print, post, publicize, or    p The CertiPUR-US® program         .
                          package anything that includes the           is administered by a not-                           CertiPUR-US®
                                                                                                                      Certified flexi
                                                                                                                     standards for
                                                                                                                                                    comes with
                                                                                                                                      ble polyurethane
                                                                                                                                                          Comfort and
                                                                                                                                                       foams meet Cert
                                                                                                                                                                              Confidence
                                                                                                                                    content, emis

                                                                       for-profit organization.
                                                                                                                                                  sions and dura           iPUR-US® prog
                                                                                                                                 independent,                     bility, and are       ram

                          CertiPUR-US® name or logo, send art
                                                                                                                                                accredited testi                  anal
                                                                                                                                                                 ng laboratories. yzed by
                                                                                                                                         CertiPUR-US®
                                                                                                               ✓ Made witho                                    approved foam
                                                                                                                               ut ozone deple                                           s are:

                                                                       Find participating
                                                                                                               ✓ Made witho                   ters                ✓ Made witho
                                                                                                                              ut PBDE                                            ut phth

                          and copy to us for pre-approval at
                                                                                                                 TCEP (”Tris”) flame s, TDCPP or                    by the Consumer alates regulated
                                                                                                                                     retardants                                         Product Safet
                                                                                                              ✓ Made witho                                          Commission                       y
                                                                                                                             ut mercury, lead
                                                                                                                and other heav                                   ✓ Low VOC (Vola

                                                                       foam producers at
                                                                                                                                 y metals                                          tile Organic Com
                                                                                                                                                                   emissions for
                                                                                                              ✓ Made witho
                                                                                                                            ut formaldehyde                                      indoor air quali pounds)

                          approvals@certipur.us. The approval
                                                                                                                                                                  (less than 0.5                  ty
                                                                                                                                                                                 parts per millio
                                                                                                                   Administered                                                                  n)
                                                                                                                                    by a not-for-p
                                                                                                                   a certification                   rofit organiza

                                                                       certipur.us/producers.
                                                                                                                                    program for                     tion,
                                                                                                                  bedding and                     flexible polyuret CertiPUR-US® is
                                                                                                                                  upholstered                         hane foam used

                          process is very fast—usually less than
                                                                                                                                                 furniture. For                         in
                                                                                                                                 list of participa               technical crite
                                                                                                                                                   ting compani                  ria and a
                                                                                                                                                                   es, visit:
                                                                                                                                           www.certipur
                                                                                                                                                             .us

                          two business days.
                                                                                                              CertiPUR-US®
                                                                                                                           is a registered
                                                                                                                                           certification
                                                                                                                               which admin               mark of
                                                                                                                                             isters the progra Alliance for Flexible Polyur
                                                                                                                                                              m. ©2021 All                  ethane Foam,
                                                                                                                                                                           rights reserved.              Inc.

      3. Don’t make false claims! Follow the language used
         on our website. See all program rules at certipur.us/
         termsofuse. Remember, when making claims in                foams are …
         connection with the CertiPUR-US® program, you                 Made without ozone depleters
         cannot say:
         Chemical-free                                                 retardants
         Safe                                                          Made without mercury, lead, and other heavy metals
         Non-toxic
                                                                       Made without formaldehyde
         No flame retardants, free of FRs
         Hypoallergenic                                                Made without phthalates regulated by the Consumer
         Environmentally safe                                          Product Safety Commission
         No carcinogens                                                Low VOC (Volatile Organic Compound) emissions for
                                                                       indoor air quality (less than 0.5 parts per million)

             Foams that Feel Good and You Can Feel Good About Selling                                                                                                SM

                                                       www.certipur.us
Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
Frequently Asked Questions
                                       Here are answers to the most common questions we

                                       email to info@certipur.us and we’ll respond very quickly.

Q: What does it mean when I see the CertiPUR-US®
   seal on a product?
A: It means the foam in the bedding or upholstered
   furniture has been tested to meet CertiPUR-US® rigorous              Have questions?
   standards for emissions, content, performance, and                   We have answers!
     o Made without ozone depleters
     o Made without PBDEs, TDCPP or TCEP (“Tris”)

     o Made without mercury, lead and heavy metals
     o Made without formaldehyde
     o Made without phthalates regulated by the
         Consumer Product Safety Commission
     o Low VOC (Volatile Organic Compound) emissions
         for indoor air quality (less than 0.5 parts per million)

Q: I saw the CertiPUR-US® seal on display in a store,
   but I do not see this brand listed on your website.                conveyed to their customers who verify that they use
                                                                      CertiPUR-US®                                         Check
A: We keep the listings on our website updated weekly. If the         to see if the company you are considering purchasing
   company you are buying from is promoting its participation         from is listed as a company that sells products containing
   in the CertiPUR-US® program and it is not listed on our site,      CertiPUR-US®                   certipur.us/listings.
                                         info@certipur.us and
   we will follow-up. It could be that the company is misusing      Q: Whom do I contact about a problem with one of
                                                                       your mattresses?
   which case we will take swift legal action. More likely, the     A: We don’t sell mattresses! The CertiPUR-US® program is a

   taken the time to take the necessary steps to be registered
   with the program. That process includes our verifying              and upholstered furniture to assure low emissions and
   they are purchasing foam from one or more of the foam              high performance, among other things. For information
   producers who are part of the CertiPUR-US® program. A              concerning a bedding or upholstered furniture product
   list of those companies meeting our requirements can be            you have purchased or a warranty, we recommend you
   found at certipur.us/listings.                                     contact the manufacturer or retailer directly.

Q: A company on the Internet says you certify their                 Q: You certify foam to be “low” in emissions. I see ads
   furniture but I do not see the company listed on                    that say “no” emissions. Isn’t it better to have “no”

A: We do not certify furniture, mattresses or product lines,        A: Unless you are talking about very clean stainless steel,

                                                                       to some extent, including your own body! When you buy
                                                                       products made with CertiPUR-US® certified foam, you
Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
inside has been rigorously tested by an accredited
         Get Educated
                                                     Compound) emissions for indoor quality (less than 0.5

 Foam and Graduate                                   parts per million).
                                                     Technical Guidelines available on our website.

   to Higher Sales                                   Q: I am buying a product which contains
                                                        CertiPUR-US®
                                                        outside the United States. Is it possible that it

                                                     A: Yes. We currently have foam producers participating in

                                                          all around the world. As long as the foam meets our rigorous

                                                     Q: Do companies that certify foams have to re-certify,

                                                     A: Foam producers must go through the complete

                                                     Q:

                                                     A:
                                                          retardants (FRs), but only the manufacturer of the

 Take our Free, 20-minute                                 the product is FR-free, since the CertiPUR-US® program

                                                          Globally Harmonized System (GHS) as substances that
Becoming an expert on the CertiPUR-US® foam               may cause cancer, may cause genetic defects, or may
certification program can help you answer                 damage fertility or the unborn child (1A, 1B). Currently
                           consumer questions,            we prohibit the use of the following FRs, but the list may
                           enhance your                   change as science and research dictate:
                            credibility and sales           o Antimony
                                                            o Pentabromodiphenyl ether
                             potential, and earn a
                                                            o Octabromodiphenyl ether
                          personalized certificate
                                                            o Decabromodiphenyl ether
                   of knowledge. Take the course
                                                            o Chlorinated phenols (PCP, TeCP)
             now at certipur.us/certificatecourse.
                                                            o Dimethyl Methylphosphonate (DMMP)
                                                            o Nitrites
                                                            o Polybrominated Biphenyls (PBB)
                                                            o Polychlorinated Biphenyls (PCB)
                                                            o Polychlorinated Terphenyls (PCT)
  Foams that Feel Good and You                              o Tri-(2,3-dibromo-propyl)-phosphate (TRIS)
                                                            o Tris-(aziridinyl)-phosphinoxide (TEPA)
  Can Feel Good About Selling
                                               SM

                                                            o Tris-(2-chloroethyl)-phosphate (TCEP)
        www.certipur.us                                     o Tris-(1,3-dichloro-2-propyl)-phosphate (TDCPP)
Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
Q: I am allergic to latex and am having a reaction
                                                                    Englander
                                                                    American Furniture Manufacturing, Inc.
   Can it have latex in it?                                         Highland House Furniture
A: The CertiPUR-US®                                                 Air Tech FX
                                                                    Johnson City Bedding
   polyurethane foam for bedding products and
                                                                    Albany Foam and Supply, Inc.
   upholstered furniture. Latex foam is outside the scope           The Bed Boss
                                                                    Carolina Mattress Guild
                                                                    Allied Aerofoam
                                                                    Dorel Home Products
                                                                    American Bedding Mfg., Inc.
                                                                    Geo-Mattress
                                                                    Drexel Heritage
     be allowed to use the CertiPUR-US® seal. You should
                                                                    Saatva
     contact the mattress manufacturer to ask if your model         Kolcraft
     contains latex.                                                Moonlight Slumber
                                                                    Sensorpedic
Q:                                                                  Applause Source
                                                                    Old West Mattress Company
                                                                    Malouf
A:                                                                  Steinhafel’s Bedding

     in certain products or certain product lines. Ask the
     manufacturer to be sure.
                                                                       If you’re not on THE LIST*
                                                                        you may be losing sales
Q: I’ve seen advertisements for the product I bought,
                                                                    Simmons
   which say it contains foam you certify. Why is there             Serta
   no label or hangtag on it?                                       Purple
                                                                    West Elm
A:                                               ®
                                                   -
                                                                    Klaussner
                                                                    Kingsdown
     use our seal, but are not required to label their products     Casper
                                                                                                        CertiPUR-US® certi
                                                                    Pottery Barn                                          fied foams              are…
     or packaging. Lack of our seal is not an indication the        Corsicana
                                                                                                             Made without ozo
                                                                                                                               ne depleters
                                                                                                             Made without PBD
                                                                    Eastman House                                               Es, TDCPP or TCEP

     look up the companies on our website to be sure they           Wayfair
                                                                                                          Made without me
                                                                                                                          rcury, lead and oth
                                                                    Noctova Sleep                        heavy metals                         er
     are participating in our program. If you feel a company        Bob’s Discount Furniture             Made without forma
                                                                                                                                ldehyde
     is misrepresenting CertiPUR-US®                                Ethan Allen                          Made without pht
                                                                                                                            halates regulated
                                                                    Ashley Sleep                        the Consumer Pro                           by
     notify us at once by writing to info@certipur.us. If you can                                       Low VOC (Volatile
                                                                                                                           duct Safety Commis
                                                                                                                                                    sion
                                                                    Craftmaster                                             Organic Compound)
     include detailed information with a photo, website link,       Spring Air
                                                                                                       emissions for indoor
                                                                                                       0.5 parts per million   air qua lity (less than
                                                                                                                             )
     and a contact name, that will help our investigation.          King Koil
                                                                    Lady Americana
                                                                    Mitchell Gold + Bob Williams
                                                                    Symbol
                                                                    Tuft & Needle
                                                                    William Sonoma Home
                                                                    Sleep Number
                                                                    Room & Board

     FREE for companies selling products                            AmazonBasics
                                                                    Restonic
                                                                    Therapedic
                                                                    Saatva … and 1,500 more!
       o Get registered FREE: certipur.us/register
                                                                    *See certipur.us/listings
       o Check your FREE listing: certipur.us/listings
       o             FREE:                                          Shoppers are using our list of participating bedding and
                                                                    upholstered furniture retailers and manufacturers to make
       o Download FREE promo tools: certipur.us/tools               purchasing decisions. If you’re not listed, you do not have
       o Share FREE videos: certipur.us/videos
                                                                    foam) until you submit the required paperwork. It’s quick,
                      www.certipur.us                               easy (and free) to get listed if you are using CertiPUR-US®
                                                                                                certipur.us/register.
Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
To discover why CertiPUR-US®

just read the hangtag!
1 | Made without ozone                                                                                                                                      that registered foams are made
depleters — Ozone’s presence                                                                                                                                without mercury, lead and other
                                                                    CertiPUR-US®
is important in our upper                                                                                                                                   heavy metals.
atmosphere, where it provides                                    standards for content, emissions and durability, and are analyzed by
                                                                            independent, accredited testing laboratories.
a shield from the sun’s radiant                                                                                                                             4 | Made without
                                                                                        CertiPUR-US® approved foams are:
energy. The Montreal Protocol,                         1                                                                                                    formaldehyde — Like heavy
                                                              Made without ozone depleters                            Made without phthalates
adopted in 1987, mandated                                                                                             regulated by the Consumer       5     metals, formaldehyde has never
                                                       2      Made without PBDEs, TDCPP or
                                                                                                                      Product Safety Commission
                                                                                                                                                            been used as a raw material
that industries eliminate ozone-
                                                                                                                      Low VOC (Volatile Organic Compound)
                                                       3      Made without mercury, lead,
                                                              and other heavy metals                                  emissions for indoor air quality      in foam. Formaldehyde has
(CFCs) by the year 2000. U.S.                          4      Made without formaldehyde
                                                                                                                      (less than 0.5 parts per million) 6   been labeled as a cause of poor
foam producers were well ahead                                                                                                                              indoor air quality. The absence of
of schedule in complying with
                                                                     bedding and upholstered furniture. For technical criteria and a
this regulation. Unfortunately, in                                               list of participating companies, visit:
some parts of the world, CFCs are                                                           www.certipur.us                                                 small chamber emission test.
still used to manufacture foam.
The CertiPUR-US® label prohibits                                                                                                                            5 | Made without prohibited
the use of any CFCs, or other                                     CertiPUR-US®
                                                                                                                                                            phthalates — Phthalates
                                                           ©2010 Alliance for Flexible Polyurethane Foam, Inc. All rights reserved.
ozone depleters, in the foam                                                            which administers the program. ©2021 All rights reserved.(pronounced “thal’-ātes”) are
manufacturing process.                                                                                                                           mainly used as a softening
                                                                                                                                                 agent in the manufacture of
2|                                                                                                                    some consumer products. The Consumer Product Safety
retardants — Some PBDEs (polybrominated diphenyl
                                                                                                                      phthalates for use in children’s toy and child care items.
                                                                                                                      CertiPUR-US® goes a step further by requiring detailed
the U.S. by the Environmental Protection Agency (EPA) in                                                              laboratory analysis of foam extractions and prohibiting the
                                                                                                                      use of phthalates regulated by the Consumer Product Safety
Globally Harmonized System (GHS) as substances that may
cause cancer, may cause genetic defects, or may damage
                                                                                                                      6 | Low emission (low VOCs) — Volatile Organic Compounds
foam. TDCPP or TCEP (“Tris”) are among these FRs. A complete                                                          (VOCs) are a major component of air pollution. VOC emissions
                                                                                                                      from household products are also a concern for indoor air
our Technical Guidelines or at certipur.us/FAQ.
                                                                                                                      chamber test standardized by the International Organization for
3 | Made without mercury, lead and heavy metals —                                                                     Standardization (ISO).* In the test, foam samples are conditioned
Though not common components of foam chemistry, heavy                                                                 for 72 hours after which emissions of total organic compounds
                                                                                                                      are measured. Results of this test verify that
children’s toys) have made the entire heavy metal family an area                                                      CertiPUR-US® compliant foams have
of concern. CertiPUR-US® laboratory testing subjects material                                                         low emissions for indoor air quality                  CertiPUR-US®
                                                                                                                                                                                              t, emissions and
                                                                                                                                                                                                                durability, and are
                                                                                                                                                                                                                                    analyzed by
                                                                                                                                                                          standards for conten            ited testing labora
                                                                                                                                                                                                                              tories.

extracted to molecular analysis capable of detecting even                                                             (less than 0.5 parts per million).                             independent, accred
                                                                                                                                                                                          CertiPUR-US® appro
                                                                                                                                                                                             depleters
                                                                                                                                                                                                                ved foams are:

                                                                                                                                                                                                                          regulated by the
                                                                                                                                                                                                                                               tes
                                                                                                                                                                                                                          Made without phthala er
                                                                                                                                                                                                                                           Consum
                                                                                                                                                                          Made without ozone                                                    ssion
                                                                                                                                                                                              TDCPP or                    Product Safety Commi
                                                                                                                                                                          Made without PBDEs,                                                  Organic Compound)
                                                                                                                                                                                                                           Low VOC (Volatile air quality
                                                                                                                                                                                             y, lead,                      emissions for indoorper million)
                                                                                                                                                                          Made without mercur
                                                                                                                                                                                                                            (less than 0.5 parts
                                                                                                                                                                          and other heavy metals
                                                                                                                                                                                               ehyde
                                                                                                                                                                          Made without formald

                                                                                                                                                                                                                                              and a
                                                                                                                                                                                                                           technical criteria
                                                                                                                                                                                                      tered furniture. For
                                                                                                                                                                                 bedding and uphols                companies, visit:
                                                                                                                                                                                             list of participating
                                                                                                                                                                                                         www.certipur.us

www.certipur.us                                                                                                                                                                  CertiPUR-US®
                                                                                                                                                                                                which administers
                                                                                                                                                                                                                    the program. ©2018
                                                                                                                                                                                                                                       All rights   reserved.

All CertiPUR-US® testing is conducted by independent, internationally accredited laboratories.
CertiPUR-US® is a program of the Alliance for Flexible Polyurethane Foam, Inc.

*ISO is one of the largest voluntary standards development organizations in the world, and is a trusted source for technical standards for
materials, products, systems, and services. Known for their high technical quality and market relevancy, ISO standards have an important
role in the technical infrastructure that guides design, manufacturing and trade in the global economy.
Tools You Can Use to Leverage - Foams that Feel Good and You Can Feel Good About Selling
An Increasing Number of Consumers

     When Buying Upholstered Furniture
W       hen buying upholstered furniture,
        consumers have an important decision
to make – and it has nothing to do with comfort,
durability, or the color and style of the covering.
It’s about what you can’t see: the foam inside.

Amidst confusing and often inaccurate information
in the media and on the internet, a growing

about indoor air emissions and chemicals –

shopping for a new sofa or upholstered chair a
perplexing process.

                                     ®
                                         foam              group of foam manufacturers worked in conjunction with
                                                           environmentalists, academics, industry and consumer
organization, is helping furniture and mattress shoppers   groups, and chemists to develop a testing, analysis,
make informed decisions using information based on
                                                           polyurethane foam used in bedding products and
foams used for furniture cushioning.                       upholstered furniture.

  “There are a number of people
                                                           ozone depleters, mercury, lead, and heavy metals,
  making decisions about whether
  to buy upholstered furniture based

                                                           indoor air quality.

making decisions based on whether the foam in the
                                                           testing just to keep everyone on their toes.”
upholstered furniture or mattress they are considering

service we are providing. It’s very gratifying.”
                                                           foam at www.certipur.us.

                                                           Article by Michele Ostrove, Health and Consumer Writer
Is your company and all the brands
     he might search for listed?
      certipur.us/GetListed

 Foams that Feel Good and You Can
     Feel Good About Selling                                       SM

       Listings are only available to companies selling products
                containing CertiPUR-US® certified foam.
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