Toolkit - Join the Conversation Movement N - TrackSAFE Foundation
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Join the Conversation Movement K ? U O R E N K IST A S L E 1. 2. G RA OU NC . E ION 3 T AC N Toolkit K I EC CH 4 . 12 April 2018 Rail R U OK?Day RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 2 28/3/18 6:51 pm
About this toolkit This toolkit will help you organise an effective (and fun) Rail R U OK?Day campaign within your organisation. Copies of this toolkit can also be downloaded at http://tracksafefoundation.com.au/rail-ruok-day Content included on the following pages: 1. About TrackSAFE and Rail R U OK?Day Page 2 2. Event checklist: 3 things every event needs Page 3 3. Event planner: The cheat sheet of champions Page 4 4. Communications approach Page 5 5. Suggested wording for e-mails and social media Page 8 6. Event ideas and collateral Page 10 7. How to keep the message alive Page 12 1 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 1 28/3/18 6:51 pm
About TrackSAFE and Rail R U OK?Day TrackSAFE is a registered Harm Prevention Charity that Encouraging these conversations between staff has the strives to reduce suicide, trespass, and level crossing power to help transform our railway workplaces into strong incidents on the rail network. and resilient communities, while decreasing the potential for self-harm among those who witness tragic events on R U OK? is a national, independent, not-for-profit the network, such as suicides. organisation dedicated to inspiring and empowering everyone to meaningfully connect and ask “Are you ok?” By participating in Rail R U OK?Day, you’re helping create an of people around them. industry that will be stronger, more supportive and safer. In 2013, these two harm prevention charities decided to team up and work together to help create an Australian rail industry where all staff are connected and are Join the protected from suicide. As part of this collaboration, 12 April 2018 will mark the Conversation fourth Rail R U OK?Day coordinated by TrackSAFE. The aim is to encourage rail staff to join the Conversation Movement by looking out for one another and using the Movement 4 Steps to navigate a conversation: 1 Ask “Are you ok?” 2 Listen without judgement 3 Encourage action to help them manage the load 4 Check in to show you genuinely care Depression, anxiety and mental trauma are real issues impacting rail staff and regular, meaningful conversations can really help our workmates. 2 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 2 28/3/18 6:51 pm
3 things every Rail R U OK?Day event needs Your Rail R U OK?Day event is not just any event. It’s an opportunity to convince workmates that they can make a real difference to someone who’s having a tough day by having a meaningful conversation. Why is this important? Because rail staff are sometimes exposed to trauma - and on top of that - life can get us down and we need a bit of support. So when you’re planning for Rail R U OK?Day, make sure you use: 1. Inspiration Asking the question need not be a daunting prospect. If they say “No, I’m not ok”, that’s ok. You’ve got what it takes to support them by listening, helping them find ways to further support, and checking in with them so they know you genuinely care. These 4 Steps can help you have a conversation that could change a life. 2. Genuine supporters Invite people who are genuine supporters to endorse and promote the event. It might not be the most senior person or the most wellknown person, but it’s really important that supporters are genuine. 3. Time to connect Make sure that workmates are given opportunities (and lots of encouragement) to talk to one another. They may not talk about life’s big issues but they might get to know each other a little better, which will help to break down barriers for future conversations. 3 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 3 28/3/18 6:51 pm
The Cheat Sheet of Champions 1. Nominate a Champion. This person will be responsible for bringing 1. Send staff an email reminding them to join in. Rail R U OK?Day to life at work. Rail R U OK?Day 2. Promote and share on social media @TrackSAFEFoundation @ruokday 2. Champion meets with key stakeholders to review and discuss what worked and Got your what didn’t in prior years. 12 April 2018 3. Share stories of inspiration from the TrackSAFE website. champion? 4. Enjoy the event! 3. Discuss 2018 event ideas (page 10 of this toolkit), Rail R U OK?Day and/or R UOK? merchandise, potential speakers among staff, recruiting key and genuine supporters to help promote the event (use our key messages on page 7). 1. After your event, meet to discuss highlights, share photos and ways to improve Secured ook a location. Ensure it allows for a presentation/speech, is weather-proof B for 2019. your and allows for people to chat and mingle. High fives 2. Write a "Thank You" note to share on staff intranet, including photos and location? positive feedback. 1. Order your R U OK? merchandise at ruok.org.au. We suggest conversation cards, balloons and wristbands. Ordered your 2. Send staff a “Save The Date” email (page 9 of this toolkit ). June It’s been 2 months since Rail R U OK?Day. Why not remind people to keep talking. merch? 3. Share the Rail R U OK?Day video. 4. Put a note about the event in staff payslips. Invite a staff member to share an experience of a conversation that really helped. Share their A presentation template can be downloaded from the TrackSAFE website. Encourage staff to get behind national R U OK?Day on 13 September 2018 and ask September experience Can’t find anyone? Choose a video from the TrackSAFE website and share that family, friends and workmates “Are you ok?” with your audience. Get ready by ensuring there is: a) a running order, b) a great speech prepared, Mental health is something we all need to care about. 10 October 2018 is World Mental Health Day. 1 in 5 Australians are affected by mental illness, yet On your c) a venue booked, d) something organised to keep staff engaged. October many don’t seek help because of stigma. We can all do something to help shed marks... Don’t forget that you can use our event ideas (pages 10 and 11 of toolkit), or share a more positive light on mental health. Chat to your workmates about life’s ups great video content found on the TrackSAFE website. and downs, and offer support. 1. Put up posters in tea rooms, bathrooms and other popular areas (download The holiday season can be great fun – but it can also be a time of stress from the TrackSAFE website). December for people experiencing financial, family or other challenges. Check in with 2. Share this years’ video on your staff intranet or newsletter (download from workmates at this time. the TrackSAFE website). 3. Ensure that the Employment Assistance Provider (if you have one) is invited Get set... and can attend the event. 5. Print/mail out/distribute take ones available from the TrackSAFE website. 6. Ask managers to promote and endorse Rail R U OK?Day at team meetings. 7. Send managers the “How to ask staff R U OK?” booklet (available from the TrackSAFE website). 4 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 4 28/3/18 6:51 pm
Communications approach Rail R U OK?Day is primarily aimed at rail staff but may also get the attention of media and government. When promoting the benefits and effects of the campaign and to explain what Rail R U OK?Day is all about, it’s recommended you use the following key messages: To employees You know better than anyone else the pressures your workmates have to face each day. Because you see your workmates every day, you’re in a great position to find the time and courage to really ask them, “Are you ok?” Talking about the tough stuff can make us all stronger. Get involved in Rail R U OK?Day (12 April 2018) and join the Conversation Movement. Join the Conversation Movement For tips on how to start an “Are you ok?” conversation using the 4 Steps, visit ruok.org.au To find out more about the TrackSAFE Foundation, visit www.tracksafefoundation.com.au 5 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 5 28/3/18 6:51 pm
To management Research shows that a strong sense of community and trust between colleagues is a protective factor against suicide. We have a responsibility to help our people feel safe and supported at work. As part of our suicide prevention strategy, we’ve partnered with the national suicide prevention charity R U OK? As an industry affected too often by suicide, we need to fearlessly and courageously embrace suicide prevention strategies. We want to give staff the confidence and capacity to turn to each other to talk about life’s ups and downs. Get behind Rail R U OK?Day (12 April 2018) and help workmates start life-changing conversations. Join the Conversation Movement For tips on how to start an “Are you ok?” conversation using the 4 Steps, visit ruok.org.au To find out more about the TrackSAFE Foundation, visit www.tracksafefoundation.com.au 6 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 6 28/3/18 6:51 pm
Key messages Asking “Are you ok” can can help a workmate feel supported and safe. Join the Conversation Movement and learn the 4 Steps to navigating a conversation with someone who may be struggling with life. With the support of the TrackSAFE Foundation, we have partnered with national suicide prevention charity R U OK? to foster a more compassionate and responsive atmosphere for those who work in the rail industry. The rail industry is looking out for its people; we are dedicated to creating workplaces where workers are encouraged to start life-changing conversations and feel connected and protected from suicide. Join the Conversation Movement For tips on how to start an “Are you ok?” conversation using the 4 Steps, visit ruok.org.au To find out more about the TrackSAFE Foundation, visit www.tracksafefoundation.com.au 7 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 7 28/3/18 6:51 pm
Suggested wording for e-mails and social media Facebook ‘Save The Date’ email for managers We see our workmates every day, so on 12 April 2018 let’s find the Subject: Join the Conversation Movement time and courage to really ask them, “Are you ok?” #railruokday Rail R U OK?Day - 12 April 2018 Find tips here: https://www.ruok.org.au/ask-a-mate Today is Rail R U OK?Day! Join the Conversation Movement Dear On Thursday 12 April, will once again take part in the industry-wide mental health initiative by asking #ruok #railruokday Rail R U OK?Day. The aim of the day is to emphasise the importance of Today is Rail R U OK?Day! We’re committing to asking #ruok helping workmates who seem to be doing it tough by asking, “Are you ok?” today and any day a workmate’s struggling #railruokday Taking the time to talk with a colleague – not only on our industry- specific R U OK?Day, but any day someone’s struggling – will help each Note: A Facebook image and cover image can be downloaded here: of us create a stronger, more resilient, safer workplace. We need your http://tracksafefoundation.com.au/rail-ruok-day support to make Rail R U OK?Day a success! You’ll find a Rail R U OK?Day toolkit at www.tracksafefoundation.com. Twitter au/rail-ruok-day with event and communication ideas you can tailor to suit your organisation’s culture. Be creative and feel free to use your Join the Conversation Movement and support a workmate company collateral. who may be struggling #ruok @TrackSAFE @ruokday You can also get tips on how to start a conversation and find national Today is rail’s own @ruokday! Join the Conversation Movement helplines if someone needs extra support at ruok.org.au Don’t forget, by asking #ruok #railruokday @TrackSAFE staff doing it tough at work can also contact . Don’t worry; the service is confidential. day a workmate’s struggling #railruokday @TrackSAFE I hope you will join Rail R U OK?Day. Together, let’s join the Conversation Movement and help those who may be struggling with life. Note: A Twitter cover image can be downloaded here: http://tracksafefoundation.com.au/rail-ruok-day 8 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 8 28/3/18 6:51 pm
Suggested wording for e-mails and social media ‘Save The Date’ email for staff Post-event email for all staff Subject: Join the Conversation Movement Subject: Rail R U OK?Day’s journey continues Rail R U OK?Day - 12 April 2018 R U OK?Day is every day Dear , Dear , On Thursday 20 April, will once again take part in the Thank you so much for your support and for making industry-wide mental health initiative Rail R U OK?Day. the fourth Rail R U OK?Day such a huge success. The aim of the day is to emphasise the importance of helping workmates who If we all take the time to continue to have these seem to be doing it tough by asking, “Are you ok?” important conversations, we can make a significant Taking the time to talk with a colleague – not only on our industry-specific R U OK?Day, difference in our industry, families and communities. but any day someone’s struggling – will help each of us to create a stronger, more Any time you need tips on how to talk to anyone resilient, safer workplace. who might be struggling, visit ruok.org.au We need your support to make this Rail R U OK?Day a success! Together, let’s join the Conversation Movement. So, ask the question, “Are you ok?” anytime you We’ll be organising the below events to get staff talking: think someone might need a bit of support. You can also get tips on how to start a conversation and find national helplines if someone needs extra support at ruok.org.au Don’t forget, staff doing it tough at work can also contact . Don’t worry; the service is confidential. Together, let’s join the Conversation Movement and help those who may be struggling with life. I hope you’ll be able to join Rail R U OK?Day. 9 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 9 28/3/18 6:51 pm
Event ideas and collateral Morning teas and BBQs Tips to help make your event a success: The aim of a Rail R U OK?Day event is to help workmates become 1. Order R U OK? coffee cups, tea bags, and conversation cards: more comfortable about starting an R U OK? conversation – even www.ruok.org.au with colleagues they don’t normally have much to do with. 2. Download posters: http://tracksafefoundation.com.au/rail-ruok-day Bring workmates together during the traditional ‘tools down’ time 3. Ask your local cafe to get on board and offer ‘two-for-one’ of day by hosting a morning tea or a BBQ. Use the event to show staff or free cuppas that by giving a workmate the space to express their feelings they can help transform a negative, potentially harmful outlook for the better. 4. S tick a Rail R U OK?Day wallet to your phone and start more conversations To encourage people to get involved, randomly pair staff up (e.g. names drawn from a hat). One member from each pair is Join the then tasked with ordering or making a hot beverage or a sausage conversation sizzle for their partner and themselves . movement ? The pairs then spend the morning tea or BBQ getting to know each SK RU OK LIS TE N 1. A 2. other a bit better. AG E UR CO . EN ION 3 T Another idea to promote staff talking is to challenge staff to AC invite someone they don’t really know for a coffee. Staff could be Visit ruok.org.au to learn more about CH EC K IN 4. encouraged to drop an invite on the person’s desk or locker (even the four steps to a conversation a post-it note will do) and nominate a time to chat. To get as many people as possible talking, the workplace could arrange for free or 12 April 2018 Rail R U OK?Day discounted coffees or food. 10 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 10 28/3/18 6:51 pm
Event ideas Host a sausage sizzle and invite everyone to come ‘Speed mating’ – similar to speed dating, workmates get practise in asking questions (including “Are you ok?”) of everyone in their team using questions they’ve pulled out of a hat such as, “What’s your happiest childhood memory?” or “What is the best advice you ever received and who gave it to you?” or “What’s a trip that changed your life?” Arrange for a Mr Whippy ice-cream van to visit your worksite Get roving ‘R U OK? Reporters’ to interview team members to create mini videos Encourage workmates to wear yellow Create ‘Conversation Corners’ by flagging certain areas with yellow and black speech bubbles or helium balloons and set out tables and chairs in groups of two Host a lunchtime music concert and invite someone to share their thoughts on how conversations can make a difference If you’re the boss, consider giving staff a few minutes off to call their grandparents or family interstate or overseas Double the rostered morning tea breaks to encourage people to talk 11 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 11 28/3/18 6:51 pm
Keep the message alive We want rail staff to talk to one another not just on Rail R U OK?Day - but every day! Make sure you use our planner on page 4 to help you promote the message throughout the year. Be sure to use: Intranet and social media assets Stories of inspiration Videos of inspiration These can be downloaded from: http://tracksafefoundation.com.au/rail-ruok-day Help us inspire staff to join the Conversation Movement! 12 RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 12 28/3/18 6:51 pm
Join the Conversation Movement K ? U O R E N K IST A S L E 1. 2. G RA OU NC . E ION 3 T AC N Toolkit K I EC CH 4 . 12 April 2018 Rail R U OK?Day RUOK?_Rail_Toolkit_297x210_Update2018_Final.indd 13 28/3/18 6:51 pm
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