Successful Career in UX Design - Ux TIPS FOR A - Academy Xi
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“Educate yourself— learn the key artefacts, skills, approach and thinking behind user experience.” —Robert Williams, Lead UX Instructor
Introduction As businesses begin to grasp the value of a seamless User Experience (UX), the demand for specialised skills such as research and prototyping continues to grow. Whether you’ve dabbled in UX Design, or you’re transitioning into the field, it’s never too early to give yourself the best chance of success. From interview to ideation, Academy Xi and recruitment specialists at Mint Talent are sharing the top hiring tips to launching a career into UX Design. Tips for a Successful Career in UX | Academy Xi © 3
What are the most important skills for a UX Designer? A UX Designer has the following skills: Fundamental skills Complementary skills Insight driven, human-centred Consultative, facilitation & research presentation ability Innovative, design focussed Understanding of project methodology methodologies, and the UX role within it, particularly ‘Agile’ Usability testing Information architecture Wireframe and prototyping Visual design Analytical and empathic processes Website analytics Problem solving Workshop facilitation Tips for a Successful Career in UX | Academy Xi © 4
What are the 4 top things a business looks for when hiring a UX Designer? Spotted a job ad in UX 2. Showcase your best work Design? Here are some tips Invest a significant amount of time into to remember during an building your portfolio. If you have a wide range of work samples to choose interview for a UX Design from, adapt your portfolio with the most role: relevant pieces of content for the job you’re applying for. Paul Zines, a Product Lead has hired for different UX roles and says that candidates are often asked to provide examples that demonstrates 1. Confidence is key the way they approach the UX Businesses will be looking to hire research and design process from candidates that have the ability personas. The thinking behind a design to convince and persuade others— is just as important in a portfolio as personality traits such as confidence, the final product. strong communication, and leadership “We like to see people with clear will be a compelling case for your talent. outlines of how they work. We always “The most important traits I would ask people what their plan is, and the say are having a high EQ, genuine more specific they are the better. How passion for problem solving, a strong do you work? It’s such a simple question ability to communicate effectively, and but it answers so much. We don’t want putting the customer at the heart of to waste time or money, which is why we everything.” —Stefano Portaluri , Senior need to know how they work. ” —Paul UX Researcher at SBS. Zines , Product Lead at Racenet. Tips for a Successful Career in UX | Academy Xi © 5
Paul Joe Hajj, a former Academy Xi • Which ways did you test the student says one of the best ways to feasibility of your solution? standout is to include specific details • What were the amendments as a in your portfolio. He suggests including result of your testing? details such as: • How can you prove that your • What was your process? proposed solution will work? • Can you back your design rationale • Can you justify each individual detail up with research? of your wireframe? • What have you done to try and • Is it finished? If so, why? If not, what’s disprove your solution? next? • How did the end product differ from your initial impression? Don’t forget: Project portfolios can also be stored online. Here’s an example: Benjamin Chen, UX/UI Designer, Former Academy Xi student Tips for a Successful Career in UX | Academy Xi © 6
3. Prepare for the interview Businesses are still maturing in their understanding of UX and with the variation of roles in the industry, interviews are typically general chat to determine the depth of a candidate’s product understanding and experience across past projects. “Most organisations have 2-3 rounds of interviews. Even if one was to not have much experience in these interviews, try to assess cognitive flexibility and adaptability to problem solving as well as measure things like cultural fit, previous experience, personality, capability and if the candidate is right for the available role.” —Stefano Portaluri , Senior UX Researcher at SBS. According to specialised recruitment agency Mint Talent, potential questions at the interview stage can range from: • “What are some projects you’ve worked on?” • “What are your passions?” • “What are some research techniques you used in the past?” • “Recount a time when you were faced with a difficult situation and how did you resolve it?” • “What are your key strengths and areas for development?” Candidates for a UX Design role may be In any interview, honesty and required to work on a sample project as confidence is key. Be transparent with part of the interview process—it could your expectations and be as specific range from a response to a brief that as possible with the types of projects requires you to identify improvements to you’ve worked on and the roles you’ve a landing page or a whiteboard session contributed to any UX Design process. with the team where brainstorming, teamwork and problem solving skills will be on display. Tips for a Successful Career in UX | Academy Xi © 7
4. Align yourself with the business UX is still something that many agencies and companies are still familiar and accustomed to. As a result, a lot of businesses may have slightly varying TIP: Need some career definitions of what UX Design entails. guidance? Get in touch Do some research to determine what with the experts at that the business’ needs are and Mint Talent for career an understanding of what UX is and guidance and advice. determine early on whether it aligns with your skills and ideal role. Each business has a unique set of core values and with the growing number of UX talent, stand out from the crowd by demonstrating how your skill set aligns with the product, industry or business. The alignment of commercial and cultural values is going to be particularly important for roles within startups or huge enterprise businesses with an established product that is continually improving. Tips for a Successful Career in UX | Academy Xi © 8
Where do I even start? Launch your career into UX with an accredited course to Look out for networking and UX industry events learn the basics/fundamentals. here: Try a dedicated part-time • Academy Xi course in User Experience workshops and Design. industry events • Sydney Designers Meetup Group • Sydney UI/UX “UX is a very broad field and it can Meetup help greatly to pick a specific area that appeals, or is most familiar to you to investigate the broader field of UX. Know who you are and what you want!” —Pieter den Heten, UX Lead at Nine Entertainment Co. Go to networking events and make an effort to meet people in the industry. Design Meetups, industry nights or event listings can be a good starting point. Don’t forget: Invest in your skills evenly—UX “At the end of every meetup I’ve been Design can be as much to, I’ve always gained something— about research as it can whether if it’s a new friend in the be about the ‘design’, industry, another way of approaching so make sure you’re a problem, or just a bit of inspiration. I across the skills required recommend UX meetups for everyone— when researching and no matter if you’re junior or senior!” wireframing! —Lucy Hyunh, UX Researcher at William Hill. Tips for a Successful Career in UX | Academy Xi © 9
“Build a network of people in UX—this will be invaluable and allow you to develop the credentials to build a carreer in UX.” —Stefano Portaluri, Senior UX Researcher at SBS Get some real life UX experience in your current role. Put your hand up for UX projects—if this is not possible, choose a course that provides industry exposure and the chance to work on a real project.
Learn today, succeed tomorrow Launch your career with an If you want to know more, industry-recognised course in check the full UX Design UX Design at Academy Xi. Career Guide today. APPLY NOW CAREER GUIDE 11
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