Move to O365 SharePoint Online project - University ...
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Move to O365 SharePoint Online project Presented by: Tim Farrell, Stephen Markan, Connie van Oostveen December 2020
WHAT YOU WILL LEARN ▪ Background, current environment ▪ Project approach ▪ Migration paths & O365 SharePoint context ▪ Where we are at ▪ Observations & what to watch for ▪ Sneak peek: New and familiar features ▪ Next steps, considerations: ▪ When you will hear from us ▪ What you can do in the meantime ▪ Resources PAGE 3
Current Environment – Infrastructure ▪ SharePoint 2016 is currently on-premises ▪ SharePoint 2016 ▪ 12 SP servers, farm split between 2 datacenters ▪ 2 Office Online Servers, 3 Workflow Servers, 2 on- premises gateway servers ▪ Number of development SP and OOS servers ▪ SP utilizes F5 load-balancer for WFE - the only 2 public facing, rest are private ▪ 20 content databases with 2.1 TB of data ▪ Top-level sites: ~200 (and many more subsites) ▪ Early in 2020, we linked the search in O365 to on- premises SharePoint PAGE 4
SharePoint Support ▪ Infrastructure support: ▪ backup and patch servers and databases ▪ OOS patching process different then SharePoint patching ▪ IST Client Support: ▪ RT handling & Troubleshooting, mostly Authentication & Permissions ▪ Site Design & Features ▪ Training & Consulting Support is more complex in O365 environment, maintaining the same level of service. PAGE 5
The Office 365 Program Learn more about O365 work happening across campus, the benefits, and the potential impact(s) to how you work. Moving to Migrating to Migrating N: drives Migrating employee Email routing SharePoint Online softphones to OneDrive email to O365 improvements uwaterloo.ca/office-365
Moving to SharePoint Online project ▪ SharePoint on-premises is being retired, Microsoft is reducing support for our version of SharePoint 2016 ▪ Improved authentication and information management security ▪ Increased capacity for data storage ▪ Anytime, anywhere access to files including the option to work offline and sync changes to the cloud when back online ▪ Enhanced functionality (e.g. search, workflow tools, development tools) ▪ Streamlined end-user support ▪ A familiar working environment PAGE 7
More about the project … ▪ Collaborative project ▪ Can move site by site ▪ Multiple migration paths (e.g. on-premises to SP online) ▪ SharePoint on-premises is starting point for project (i.e, not R: drive) ▪ Target date for being off SharePoint on-premises: Nov. 2021 ▪ Plan, schedule, support and implement migration pathways and automated migrations for on- premises SharePoint sites ▪ Build and execute training and education ▪ Update service and support model Note: Regarding sites with sensitive/highly sensitive information: O365, including SharePoint Online, has been vetted for privacy and security. PAGE 8
Approach Jul Sep Nov 2021 Mar May Jul Sep Nov Project Initiation/Project Charter On-premises Site Inventory Migration Tools: SPMT Discovery Lessons Learned from others/previous projects, constraints Pilot Migrations: IST sites, Housing Initial Assessment of Site features Site Strategies & Determine best migration path & timelines with key site contacts Assessment Prepare packages for migration paths (e.g. best practices) Site mappings Staging Sites Site clean up: files & permissions Migrations & Migrate sites Decomissioning Decommision on-premises sites Knowledge base Service Changes, Use case sites (similar to current Help) Education & Support/service model changes Training ITPD courses Virtual drop-in labs
Migration paths & strategies SharePoint On-Premises SPMT SharePoint Teams Retire/ Online Decommission PAGE 10
When to choose SharePoint Online What: File and information management tool Focus: Document creation and sharing Important considerations: • Site members are fluid and will likely change or site members are from across campus and access unique portions of the site based on role • Different access permissions are required for content e.g. a small group will edit, and a larger group has read-only access • Document management tools are desirable • Documents will go through constant revision and change • Chat / direct messaging functionality not required
When to choose Teams What: Communications and file collaboration platform encouraging group member interaction Focus: Communication and sharing Important considerations: ▪ Team members are defined and consistent ▪ Discussion via channels is important to the group ▪ Collaborative approach to document creation and sharing desired ▪ Content is planning/project related and will be shared via other methods once completed ▪ For collaborations with a defined goal, the content will not be required after that time
When to choose OneDrive What: Microsoft online storage solution for individual accounts Focus: Storing and managing personal working files and content Important considerations: ▪ Sharing is short-term for creating and reviewing initial working drafts and proposals; later moved to a Teams or SharePoint Online site ▪ A small ad-hoc group needs access for collaboration via email or O365 applications such as Word or Excel ▪ The OneDrive content is not required for the ongoing work of others in your team or unit ▪ If the content is lost there would be no operational impact on the business of the University of Waterloo Note: OneDrive is a personal SharePoint Online site
Quick comparison SharePoint Online | Teams • Better for layered • Better for simple permissions structure membership management • Better for advanced • Better for file sharing and document structure with collaboration on focused custom options topics • Better for focused usage of • Better for contextual usage few tools of multiple tools in real- time Source: https://www.syskit.com/blog/microsoft-teams-sharepoint/
Some Things to Consider when planning your migration … ▪ The easy part is moving files; the time-consuming part is the preparation and testing ▪ Microsoft’s SharePoint migration tool (SPMT) ▪ Free application from Microsoft that assists in moving content to SharePoint Online or Teams (Files section of Teams) ▪ Must be run from a Nexus workstation ▪ Requires administrator (“Full Control” rights on source and destination) ▪ Choosing when to move files is important to minimize impact on existing business processes (throttling) ▪ Still working through permissions ▪ SharePoint Online does not support SP reporting services ▪ Replaced with Microsoft BI PAGE 15
Some Things to Consider when planning your migration … ▪ Workflows: ▪ 2010 Framework – not supported in O365 ▪ 2013 Framework – will eventually be removed ▪ Switch to Power Automate ▪ Custom Site columns and Site Content Types may not migrate ▪ Permissions cleanup!!! ▪ Review what is shared with whom ▪ And do you use Custom Code via SharePoint API? PAGE 16
Demo slides – What does SharePoint Online Look Like PRESENTATION TITLE PAGE 17
SharePoint Online Site PRESENTATION TITLE PAGE 18
SharePoint Demo – beneath the hood PRESENTATION TITLE PAGE 19
SharePoint Online: Document Library PRESENTATION TITLE PAGE 20
What you can do … ▪ Review your sites ▪ Cleaning up files and permissions, review the site structure ▪ How is the site being used? ▪ Identify areas of concern and opportunities for improvement ▪ Along with decommissioning the original site, what does done look like? What is the acceptance criteria? ▪ Timing/constraints ▪ Send an email to rt-IST-SharePoint@rt.uwaterloo.ca if you want to decommission your site ▪ Contact Connie (connie.vanoostveen@uwaterloo.ca or via Teams) if you have questions, feedback or concerns about your site ▪ We will be contacting you, if we haven’t already ▪ Important to capture feedback, risks, concerns and come up with a collaborative approach to address the risks, concerns ▪ Need to have updated information on the contact people for each site PAGE 21
We are here to help! Using O365 program for project governance (Operations team & Steering committee) ▪ Andrew McAlorum, Project Sponsor IST project team: Additional Resources ▪ Connie van Oostveen, Project Manager ▪ uwaterloo.ca/office-365/ ▪ Tim Farrell ▪ https://uwaterloo.ca/office-365/office-365- program/moving-sharepoint-online ▪ Dave Hinton ▪ Hoang (Mike) Huyng ▪ Advanced SharePoint Users group/community of practice ▪ Stephen Markan ▪ Check-list … ▪ Jenn Matheson ▪ Lisa Tomalty ▪ Heather Wey PAGE 22
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