MEDICAL HOME - The Ultimate Safety Net
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Journal
T H E D E N TA L S O C I E T Y O F G R E AT E R O R L A N D O
FALL 2020
ome GRACE
Welc MEDICAL
A C K ! HOME
B The Ultimate Safety Net
Sink Your
Teeth Into This
PRACTICING IN
THE COUNTER
CULTURE
President’s
Message
MEETING THE
CHALLENGE OF
CHANGE
COMMUNITY
We are in need DENTAL SOCIETY OF
of volunteers to help GREATER ORLANDO
unload vehicles AN AFFILIATE OF THE CENTRAL FLORIDA DISTRICT,
AMERICAN & FLORIDA DENTAL ASSOCIATIONS
as they arrive. SERVING ORANGE, OSCEOLA AND SEMINOLE COUNTIES
Interested?
ANNUAL SHRED DAY
Call Sharon at
407-894-9798
Friday, October 23, 2020 9am-12pm
(6 box limit per office)
Bring old records, documents and appointment books
Please no garbage cans,
U-Haul trucks or trailers
IF YOU CAN’T CARRY IT DON’T BRING IT.
X-RAYS MUST BE SEPARATED!
X-RAYS CAN NOT BE RECYCLED!
NO EXCEPTIONS
ProShred will take the x-rays to their facility to shred
if they are in a separate box
There is no dumpster on site.
Please take all empty boxes and containers with you.
DSGO Parking lot at 800 North Mills Ave, Orlando, FL 32803
407-894-9798
Board of Dentistry Rule 64B5-17.002(2) - In order that the patients may have meaningful access to
their dental records pursuant to subsection 466.028(l)(m) and (o), F.S., a dentist shall maintain the
written dental record of a patient for a period of at least four (4) years from the date the patient was last
examined or treated by the dentist.
2 W W W. D S G O . O R G . . . . . . . . .
TABLE OF CONTENTS
DENTAL
GREATER ORLANDO
SOCIETY OF
AN AFFILIATE OF THE CENTRAL FLORIDA DISTRICT,
AMERICAN & FLORIDA DENTAL ASSOCIATIONS
What’s Inside
SERVING ORANGE, OSCEOLA AND SEMINOLE COUNTIES
4 13
PRESIDENT
Dr. Clay Miller
MEMBERSHIP UPDATES CYBERSECURITY
407-834-0330 • President’s Farewell Message Was There Something I Could
claymillervb@gmail.com • Welcome New Members Have Done?
PRESIDENT ELECT
Dr. Caroline Gordy
407-422-1130
5 14
Carolinegordymchugh@gmail.com
PRESIDENT’S MESSAGE IN MEMORIUM
Meeting the Challenge of Change • Neil Garrett Powell Sr., DDS
SECRETARY • Robert Thomas Ferris, DDS, PhD
Dr. Don Thomas
407-644-0592 7
dt2thfxr@gmail.com EDITOR’S MESSAGE 16-18
TREASURER Greetings FEATURED ARTICLE
Dr. Scott McCauley The Ultimate Medical/Dental
407-830-9800
Scottmccauley1@gmail.com
8 Safety Net By God’s Grace
COMMUNITY
IMMEDIATE PAST PRESIDENT
Dr. Carlos Bertot
Dentists’ Day on the Hill 20
407-628-2286 COMMUNITY
drbertot@ibrushteeth.com 11 Alliance of ADA Donation Drive
MEMBERSHIP CHAIR & PUBLIC RELATIONS
2020-2021 LEADERSHIP Harbor House of Central Florida
Dr. Alma Correia DSGO Officers & Directors
407-628-2286 21
drcorreia@ibrushteeth.com
12 SINK YOUR TEETH INTO THIS
EDITOR HUMAN RESOURCES Practicing in the Counter Culture
Dr. ArNelle Wright
arnellewrightdmd@gmail.com Impact Your Bottom Line
DIRECTORS
Dr. David Blue
407-671-2300
davidblue@bellsouth.net
Dr. Joey Bongiorno
407-849-1020
jmbongiornodmd@gmail.com ZOOM!
Dr. Kimberly Carlyle-Clark
This is what the new board
407-490-1480 meetings look like.
kimberlycarlyle@yahoo.com
Dr. Lee Cote
407-865-6363
Lee.cote@icloud.com
Dr. Tom Holehouse
407-654-1296
Drsmile48@gmail.com
Dr. Bernie Kahn
407-629-4220
Bkhan32751@gmail.com Like us on Facebook!
www.facebook.com/theDSGO
Dr. Lucien Johnson
407-282-0002 Editorial and advertising copy are carefully reviewed, but publication in this “Journal” does not
Lucienjohnson64@gmail.com necessarily imply that the Dental Society of Greater Orlando endorses any products or services
that are advertised, unless the advertisement specifically says so. Similarly, views and conclusions
Dr. Tony Wong expressed in editorials, commentaries and/or news columns or articles that are published in the
863-956-2700
”Journal” are those of the authors and not necessarily those of the editors, staff, Board of Directors or
jamrockdoc@cfl.rr.com
members of the Dental Society of Greater Orlando.
............... DSGO JOURNAL 3
MEMBERSHIP UPDATES
President’s Farewell Message
I
t was my absolute honor and privi- at the Alfond Inn, was treated to a full the work they do on our behalf. They
lege to serve as President of the house. This was a highly successful deserve to be thanked every time you
Dental Society of Greater Orlando event for your DSGO. It also brought see them.
this past year. To say the year was out many members and colleagues I Lastly, as we continue to navigate
memorable is quite the understate- had not seen in quite a while, it was a the turbulent waters of this pandemic,
ment considering the events that have treat seeing you there. I attended my please be aware that while we are all
unfolded these past 6 months. Despite first, but not my last, Dentists’ Day on experiencing the same storm, we are
this, I am thankful for the opportuni- the Hill …what an eye-opening ex- not all traveling in the same boat. Be
ties I did have to congregate with you, perience. Many thanks to Dr. Bernie prepared to lend a helping hand to a
rub elbows and shake your hand on Kahn who forever has spearheaded colleague, friend, neighbor, or patient
many an occasion. Our member meet- all our legislative endeavors including whenever possible. It just may make
ings were one such occasion. These Dentists’ Day on the Hill. We owe him the difference between their taking on
meetings were moved to Thursday a great debt of gratitude. I encourage water and sinking or persevering. We
nights and this change was very well any of you who have not ever made the will all be better for it and I know our
received judging by the increased at- trip or who have not been in a while brightest days are still ahead.
tendance. No doubt, our high-quality to sign up, you will not regret it. It is
speakers and their topics added to the truly a wonderful way to serve Orga- Best wishes and Smiles Always,
interest. Many thanks to Dr. Nicholas nized Dentistry. Charlie
White for his Florida Board of Den- Please know that while our DSGO
tistry update, Dr. Sarah Fitzpatrick for member event calendar came to a
her review of oral pathology and Dr. grinding halt thanks to COVID-19,
Don Tillery for his review of roboti- the administrative side of your Society
cally assisted dental implant surgery. continued to function without fault.
Our Fall Festival Social last Octo- Our board meetings continued via
ber experienced a great turnout and a ZOOM, member messaging was on-
good time was had by all. Thank you going and the transition of your new
to all that attended and many thanks Board of Directors and Officers oc-
to our event Sponsors: Horvat/Cohen curred on time as per our by-laws. It
Perio dontics & Implant Dentistry, is truly a team effort by all who devote
McIntosh Orthodontics, Orlando time and serve at the Dental Society of
Oral & Facial Surgery, Distinctive Greater Orlando. A big thank you to Dr. Charlie Bertot
Dentistry on Maitland, Pediatric my Board of Directors and Officers, I DSGO PAST PRESIDENT
Dentistry of Central Florida, and appreciate you and thank you. Sharon
Spraker Wealth Management. Hamilton and Kelly Millet are the
2019-2020
Dr. Charles Blair, our featured one constant of the Society. These la- 407-628-2286
speaker for our annual CE course held dies take great pride and ownership in drbertot@ibrushteeth.com
WELCOME NEW MEMBERS
Dr. Jeremy Gies Dr. Daniel Leon Bower Dr. Kirk Solberg
610 N Mills Ave. Ste 100 610 N Mills Ave. Ste 100 201 Maitland Ave. Ste 1013
Orlando, FL 32803 Orlando, FL 32803 Altamonte Springs, FL 32701
407-843-2261 407-843-2261 407-834-0330
Dr. Michael S. Willis Dr. Tirzah Elliott
610 N Mills Ave. Ste 100 410 E. Altamonte Dr.
Orlando, FL 32803 Altamonte Springs, FL 32701
407-843-2261 407-670-0020
4 W W W. D S G O . O R G . . . . . . . . .
PRESIDENT’S MESSAGE
Meeting the Challenge
of Change
2020 has been quite the
tumultuous year
thus far. We have
dealt with a pandemic, national pro-
the ADA and CDC. As of now, protec-
tive gowns, face shields, N95 masks,
and various other forms of PPE have
become the new way of life. The ADA
at the Alfond Inn. I am excited to an-
nounce our guest speaker will be Dr.
Travis Campbell, a full-time practicing
dentist. He started his practice from
tests denouncing racism and violence, has appointed the Task Force on Dental scratch after graduating from Baylor
“murder hornets” ….and next up is a Practice Recovery, providing us with College of Dentistry and has grown this
highly contested Presidential election! interim guidelines on PPE. The guide- single dental practice to be in the top
It certainly is an interesting time to take lines are among the many practical re- 1% in the country. His lecture topics
the reigns as President for the Dental sources in a newly developed Return to will include Understanding Insurance
Society of Greater Orlando. Work Interim Guidance Toolkit, that and Discounts, Marketing Cycle and
The global COVID-19 crisis is un- can be found on the ADA’s website. Media, and 5 Star Patient Experience.
like anything we have ever seen before. During the COVID-19 pandemic, This meeting will be open to both doc-
It has had an immense impact on all of the government passed the Payroll Pro- tors and their team members.
our lives and careers. In Florida, den- tection Plan (PPP) and the Emergency Lastly, let me thank outgoing pres-
tists were mandated to close our offices Interim Disaster Loan (EIDL), which ident Dr. Charlie Bertot for his time
to elective procedures for almost two thankfully many DSGO members have and efforts this past year. Dr. Bertot
months. The postponement of non- been able to utilize. In addition, the De- and his Board of Directors did a won-
emergency dental treatment helped to partment of Health and Human Services derful job leading the Dental Society of
conserve necessary PPE for our medi- recently made dentists eligible to apply Greater Orlando during the 2019-2020
cal colleagues, caring for patients with for the CARES Act Provider Relief Fund. term with strongly participated meet-
a new, highly contagious disease. The With the new social distancing ings, an enjoyable Fall Festival, and
mandate also sought to reduce the guidelines, membership meetings this well-attended annual CE featuring Dr.
number of patients going to emergency year will take on a new form. It is likely Charles Blair. I look forward to serving
rooms with severe dental pain, which that we will have mostly virtual mem- DSGO this coming year and I wish you
would further tax hospital resources. bership meetings this year. We are hop- all good health and happiness.
Many of us had to make the in- ing to eventually transition meetings
credibly tough decision to furlough back to the Winter Park Community Sincerely,
our employees and our day-to-day lives Center, but depending on guidelines, Clay
suddenly looked drastically different. there is a possibility that we will be
Thoughts were coursing through many meeting solely through the video con-
of our minds: “Will my office financial- ferencing app Zoom. Thank you all for
ly survive? Will my employees come your understanding and flexibility dur-
back? Will I catch Covid? Will my pa- ing this time of uncertainty.
tients come back? Will life ever be the We have some great continuing
same?” It has been an incredibly stress- education courses scheduled this year.
ful time for all of us. We’ve already had membership meet-
We have learned new, unforget- ings about the Health Care Clinic Es-
table phrases like “flatten the curve” tablishment (HCCE) permit and dis-
and “social distancing”. These are now cussions about oral cancer and Burning
commonplace in the English language Mouth Syndrome. Some other topics
and will forever be associated with this that we currently have on the calendar Dr. Clay Miller
pandemic period. include cybersecurity for the dental DSGO PRESIDENT
After quarantining for over two office and an oral surgery presenta- 2020-2021
months, many businesses, including tion. Additionally, please mark your
dental offices, have reopened, utilizing calendars for January 29th, 2021 when 407-834-0330
the recommendations coming from our annual CE meeting will take place claymillervb@gmail.com
............... DSGO JOURNAL 5
CALENDAR OF EVENTS
DSGO CALENDAR OF EVENTS 2020-2021
FRIDAY, NOVEMBER 6, 2020 THURSDAY, FEBRUARY 25, 2021 FRIDAY, APRIL 30, 2021-SATURDAY
Central Florida District Dental Membership Meeting. Location or MAY 1, 2021
Association Executive Council ZOOM Meeting to be Determined. Central Florida District Dental
800 North Mills Avenue, Orlando 32803 Speaker: Bryan Currier Advantage Association Annual Meeting Hammock
11:00 a.m. Tech. Board of Directors Election. Beach Resort, Palm Coast, FL
MONDAY, NOVEMBER 9, 2020 MONDAY, MARCH 8, 2021 MONDAY, MAY 3, 2021
Board of Directors-800 North Mills Board of Directors- 800 North Mills Membership Meeting-Location or
Avenue, Orlando Avenue. Orlando ZOOM Meeting to be Determined.
6:00 p.m. 6:00 p.m. Installation of Officers and Board of
Directors. Speaker to be determined.
THURSDAY, JANUARY 14, 2021 MONDAY, MARCH 15, 2021 6:00 p.m.
Central Florida District Dental TUESDAY, MARCH 16, 2021
Association Caucus Dentist Day on the Hill THURSDAY, JUNE 17, 2021
Central Florida District Dental
SATURDAY, JANUARY 23, 2021 MONDAY, APRIL 12, 2021 Association Caucus
Florida Dental Association House of Board of Directors- 800 North Mills
Delegates Avenue, Orlando SATURDAY, JUNE 26, 2021
6:00 p.m. Florida Dental Association House
FRIDAY, JANUARY 29, 2021 of Delegates
Alfond Inn Winter Park, Speaker: THURSDAY, APRIL 29, 2021
Dr. Travis Campbell Central Florida District Dental THURSDAY, JUNE 24, 2021-
9:00 a.m.-4:00 p.m. Association Executive Council SATURDAY, JUNE 26, 2021
Florida Dental Convention
MONDAY, FEBRUARY 1, 2021
Board of Directors- 800 North Mills
Avenue, Orlando
Get Involved!
Nominate Yourself or Colleague
Become a Board Member for the
Dental Society of Greater Orlando
FOR MORE INFORMATION
CONTACT:
Sharonhamilton@Dsgo.Org
or 407-894-9798
6 W W W. D S G O . O R G . . . . . . . . .
EDITOR’S MESSAGE
Greetings
M
y name is Dr. ArNelle Wright. I am a wife, ride from month to month, my hope is that we
mother of two, and General Dentist. I am all remain grounded, and that we continue to
originally from Winter Haven, Florida, find the silver lining in the face of turmoil, both
where most of my family still reside. I have personally and professionally.
been in practice roughly over 3 years, and To say that I am excited about this position
I am truly enjoying life outside of school. I is an understatement. I am honored to contrib-
am graduate of The University of Florida College of ute, and I am looking for-
Dentistry, Class of 2017. Over the past four years, I ward to serving alongside
have immersed myself in the leisure of non-fiction the members of the DSGO
writing and reading for personal growth. In addi- Board of Directors in this
tion to my personal pleasures, I love time being well- way. I am also hoping that
spent with my husband, children, and close family. during my time as Editor
It gives me great pleasure to serve the lo- I will connect with mem-
cal dental community as the new Editor for the bers of DSGO as we wel-
Dental Society of Greater Orlando. As a dental come your insight, feed-
community we have all felt the constant pain as- back, and contribution to
sociated with 2020. At the start of the year I’ll each edition of the quar-
bet that we’d all envisioned the year progress- terly publication. Dr. ArNelle Wright
ing quite differently. Despite the roller coaster Thank you! EDITOR
............... DSGO JOURNAL 7
COMMUNITY
2021 DENTISTS’ DAY ON THE HILL
Registration Open!
N
ext year marks the 25th anniversary of Dentists’ The FDA has a room block at Hotel Duval of $219
Day on the Hill (DDOH). For 25 years, FDA a night. To book your room, please call 850.224.6000
member dentists have traveled to Tallahassee to and reference the “Florida Dentists’ Day on the Hill,”
proudly advocate on behalf of organized dentistry. The or click here and select March 15-16 as the dates of
2021 DDOH will take place on Tuesday, March 16 with your stay. Rooms for this event fill up quickly — so
a legislative briefing on Monday, March 15 at 6 p.m. at reserve your room today! Please note: Room reserva-
Hotel Duval. To register for DDOH, click here. tions should only be made for yourself/parties staying in
To celebrate this momentous milestone, the FDA the same room. Multiple rooms reserved under one name
will host a complimentary buffet dinner with enter- for any affiliate or district may be subject to cancellation
tainment at Hotel Duval after the legislative briefing by the FDA. Thank you for your cooperation.
on March 15. If you plan on attending the briefing and Information regarding DDOH will be sent periodi-
dinner, please add both items during your registration. cally to registrants throughout the year and up until the
This past Legislative Session, our DDOH num- event. Register as soon as possible to receive timely in-
bers impressed the legislators during a crucial period formation!
in which they were debating policy issues relating to If you have any questions, please contact
the dental profession. Help us increase that number for Governmental Affairs Liaison Alexandra Abboud at
2021 and sign up for DDOH today! 850.224.1089 or aabboud@floridadental.org.
8 W W W. D S G O . O R G . . . . . . . . .
Dentistry has changed
over the years.
Our commitment hasn’t.
Transitions are hard.
Even though dentistry has changed dramatically over the years, easing dentists into retirement
has always remained our focus. The transition ahead seems as new and uncertain as when you
began your practice, and your experienced Transition Consultant at Henry Schein Professional
Practice Transitions will guide you along the way.
Contact us at: 1-407-412-7619 or email: PPTflorida@henryschein.com
■ PRACTICE SALES ■ VALUATIONS
www.henryscheinppt.com ■ TRANSITION CONSULTING/
PLANNING ■ ASSOCIATESHIPS
© 2019 Henry Schein, Inc. No copying without permission. Not responsible for typographical errors.LEADERSHIP
2020-2021 LEADERSHIP
Dental Society of Greater Orlando Officers
PRESIDENT IMMEDIATE PAST
Dr. Clay Miller PRESIDENT
407-834-0330 Dr. Carlos Bertot
claymillervb@gmail.com 407-628-2286
drbertot@ibrushteeth.com
PRESIDENT ELECT
Dr. Caroline Gordy MEMBERSHIP CHAIR
407-422-1130 & PUBLIC RELATIONS
Carolinegordymchugh@gmail.com Dr. Alma Correia
407-628-2286
SECRETARY drcorreia@ibrushteeth.com
Dr. Don Thomas
407-644-0592 EDITOR
dt2thfxr@gmail.com Dr. ArNelle Wright
407-696-4474
TREASURER arnellewrightdmd@gmail.com
Dr. Scott McCauley
407-830-9800
Scottmccauley1@gmail.com
Directors
Dr. David Blue Dr. Tom Holehouse
407-671-2300 407-654-1296
davidblue@bellsouth.net Drsmile48@gmail.com
Dr. Joey Bongiorno Dr. Bernie Kahn
407-849-1020 407-629-4220
jmbongiornodmd@gmail.com Bkhan32751@gmail.com
Dr. Kimberly Carlyle-Clark Dr. Lucien Johnson
407-490-1480 407-282-0002
kimberlycarlyle@yahoo.com Lucienjohnson64@gmail.com
Dr. Lee Cote Dr. Tony Wong
407-865-6363 863-956-2700
Lee.cote@icloud.com jamrockdoc@cfl.rr.com
DSGO Delegates DSGO Alternates
Dr. Jason Battle Dr. David Blue
Dr. Charlie Bertot Dr. Lee Cote
Dr. Dan Crofton Dr. Ryan Huhn
Dr. Tom Holehouse Dr. James Logsdon
Dr. Lucien Johnson, III Dr. Scott McCauley
Dr. Caroline Gordy McHugh Dr. Ryan Mendro
Dr. Katie Millerr Dr. Clay Miller
Dr. Don Thomas Dr. Matt Scarpetti
Dr. Anthony Wong Dr. Sara Shah
............... DSGO JOURNAL 11HUMAN RESOURCES
USING CORE VALUES TO
IMPACT YOUR BOTTOM LINE
By Wendy Sellers, The HR Lady
Thought Leader, Consultant, Author
S
ticking to your core values as a leader is vital for If you answered yes to the last point, you are in luck.
retention of engaged, high performing employees. Engaged, satisfied and productive employees who align
Rather than get philosophical, let’s look at the facts. with the core values of a company tend to speak up when
there are mistakes or issues (rather than covering them
1. According to Gallup’s 2015 study, “The State of up). Additionally, they stay at the company longer. Since
the American Manager,” 77% of employees who it takes approximately one fifth of an employee’s salary
strongly agree that they know what their com- to replace them (Center for American Progress, 2012),
pany stands for and what makes it different from that is a costly number that can affect your bottom line.
competitors also strongly agree that they plan to
be with the company for at least one year. Yet only
41% of employees strongly agree that they know
what their company stands for and “what makes it Wendy has over 25
different from competitors”. years’ experience in
HR, change manage-
2. In the same Gallup study, they found an unforgiv- ment, recruiting,
ing reality: 50% of Americans have left a job to “get operations, strategy
away from their manager at some point in their and leadership
career.” development in all
size business (local
startup to global
3. Since 75% of employees in the U.S. do not stay at enterprise) in a wide
their jobs for more than five years (iHire, 2019), variety of industries
getting them to stay at least one year is a start. and lifecycles. She
has a proven record of developing high perform-
How can you better engage and retain staff? Ask your- ing teams while successfully managing and
self these questions: re-structuring a company’s Human Resources,
I. Do your employees really know what the company Operations and Leadership functions by working
values are? on every aspect of the employee-employer rela-
II. Are you hiring, recognizing, and promoting tion. Industries include higher education, health-
employees according to these values? care, construction, engineering, manufacturing,
III. Are you terminating employees and managers utilities, public safety, information technology
and telecommunications, legal, state and county
for violating these values?
agencies, entrepreneurs and non-profits. While
IV. Has revenue and profit become the top goal? she is not looking to make history, she desires to
be the change she wants to see in this world. She
says, “I speak up and challenge the status quo. I
Wendy Sellers, THE HR LADY®
ask controversial questions”. Wendy has helped
Thought Leader, Consultant, Author
https://www.linkedin.com/in/ hundreds of executives and leaders increase
wendythehrlady/ organizational productivity, leading to increased
www.thehrlady.com profits, and a strong bottom line. There is never a
wendy@thehrlady.com hidden agenda. Her focus is your bottom line.
407.493.1582
12 W W W . D S G O . O R G
������CYBERSECURITY
WAS THERE SOMETHING
I Could Have Done?
W
as there something I could have done differently? I also be part of your security management plan.
heard that question again this week. In fact, I have A strong security management plan is required un-
heard this question repeatedly over the last several der the Health Insurance Portability and Accountability
years. I have heard this question in cases from hardware Act. So often private practices ignore the requirements
failures to ransomware attacks. At some point, usually of HIPAA, thinking that they are too small or that it is
the doctor, but sometimes the practice manager will ask just too expensive. Sadly, small practices are actually the
“Was there something I could have done differently?” prime targets of cyber-attacks. And those attacks can be
My answer is always a resounding YES. very expensive.
Yes! Create and implement a security management On July 23, 2020, the Office of Civil Rights levied
plan which is an ongoing ever evolving process. A secu- a fine of $25,000 against a small practice for failing to
rity management plan is the security strategies for the protect the practice against a cyber-attack. OCR’s inves-
practice. tigation found “longstanding, systemic noncompliance
A strong security management plan begins with with the HIPAA Security Rule”. Specifically, the practice
identifying what information is critical to the opera- “failed to conduct any risk analyses, failed to implement
tion of the business such as accounting software and any HIPAA Security Rule policies and procedures,and
of course the practice management application. Often neglected to provide workforce members with security
patient information is also housed in other applications awareness training until 2016”. In addition to the fine,
as well, so it is critical to your plan to know where your the practice will be monitored for the next two years.
information is created, transmitted and stored. “Health care providers owe it to their patients to
Yes! A risk analysis is a good place to start. It is re- comply with the HIPAA Rules. When informed of po-
quired under the Health Insurance Portability and Ac- tential HIPAA violations, providers owe it to their pa-
countability Act but also because it provides an over- tients to quickly address problem areas to safeguard
view of your security posture. A risk analysis should be individuals’ health information,” said Roger Severino,
conducted annually or whenever there are changes to OCR Director.
the environment. Cyber attacks are up 120% since February. Small
Another facet of a strong security management plan healthcare practices are prime targets. A strong security
is policies and procedures that direct your team on how management plan can help protect a practice from an
patient and practice information is to be processed. attack and more importantly to recover quickly. “Was
These policies and procedures should be written and there something I could have done differently?” Yes, you
available to all team members. should have had a strong management plan.
Yes! Training team members should receive regular
training on your practice’s security policies and proce-
dures as well as awareness training. We know that most Debi Carr is a Cyber Security and
infections enter a practice through malicious emails. Crisis Management Consultant,
Training team members to identify these emails is criti- Speaker, and CEO of D K Carr and
cal to a strong security management plan. Associates, LLC. She assists private
practices in obtaining and main-
Yes! Creating and implementing a backup protocol
taining HIPAA HITECH Compliance
that allows for a quick recovery. Full system onsite back- including performing risk analysis,
ups allows for the quickest recovery. Offsite back ups pre- team security training, crisis man-
serve critical data but does not allow for a quick recovery agement and incidence response.
time. Both are important to have, but both have differ- Debi holds several certifications including HealthCare
ent functions. There should always be a back up that is Information Security and Privacy Practitioner, Certified
not connected to the network in anyway. Too often when Associate Healthcare Information and Management
threat actors gain access, they delete the onsite and the Systems and is a member of AADOM, ADMC, HIMSS,
offsite backs ups. Having a back up of the backups helps ISC2, ISSA, ISSAC, InfraGard, SCN.
to guard against this scenario. TEST the back ups should
............... DSGO JOURNAL 13IN MEMORIUM
Neil Garrett Powell Sr., DDS
Neil Garrett Powell Sr., DDS, age 93, passed being a past president of the Kiwanis Club of
away on April 22, 2020, in Orlando, Florida. Orlando, past president of the Florida Dental
Dr. Powell is survived by his son, N. Garrett Association and past president of the Orange
Powell M.D. (Sonya) of Florida and his daugh- County Dental Society, as well as a sitting
ter Patricia Powell, D.M.A (Peter Brown) of member on the Edgewood City Council. The
Philadelphia. He is preceded in death by his Orlando community has been honored for many
parents, Clarence Powell and Hilda Garrett years because of Dr. Powell’s service to them,
Powell, brother James Powell, his first wife especially in 1963 when he founded the Orange
Patricia H. Powell of 60 years and his second County Research Clinic, the first dental clinic
wife, Barbara S. Powell. for individuals unable to afford dental care.
Neil Garrett Powell was born on November Dr. Powell was a social, active outdoorsman
12, 1926 in Quitman, Georgia. After graduat- who was deeply involved in traveling, boating
ing high school in Sanford Florida, Dr. Powell and especially hunting for the majority of his
enlisted in the Army/Air Corp, where he completed Officer life. He was a part of the Central Florida Showcase TV Show,
Training School at Amherst and was given an appointment to where he was a weekly panelist, enjoying the company of
West Point. He respectfully declined the honor and instead individuals like Mr. Walt Disney and Mr. Richard Nixon.
went on to graduate from the University of Florida with his Dr. Powell started the R.O.D.E.O. club, which stands for
Bachelors’ of Science, in three years. Following this, he then “Retired Old Dentists Eating Out”.
completed his schooling at Emory University’s College of
Dentistry, with additional training in pedodontics. Dr. Powell His family and friends will always remember him as a person
began practicing pediatric dentistry in 1955 in Orlando until who was involved with his community, an irrepressible
retirement at age 78. sense of humor, and tireless energy. A private family burial
is scheduled for the end of April, with a public celebration of
Dr. Powell was active throughout the community, including life to follow in the future.
Robert Thomas Ferris, DDS, PhD
Robert Thomas Ferris, DDS, PhD, age 83, of and charities, including Rotary International,
Deltona, passed away Thursday October 1, and taught for many years at the University
2020. He was a graduate of Spring Hill College of Florida dental school in Gainesville. More
in Tennessee, Emory University Dental School recently he devoted a great deal of time and
(DDS), and Ohio State University (PhD). He effort to rescuing abandoned animals with his
practiced periodontics in Altamonte Springs wife Jennifer Corey.
and Deltona for 40 years, was very active in
Florida dental advocacy and served as He is also survived by his two children Leah
President of the American Academy of Marie Yankus, PhD (Atlanta, GA) and Robert
Periodontology, the national organization Louis Ferris, MD, PhD (Pittsburgh, PA), and 5
for his dental specialty. grandchildren. His brother Charles Ferris, lives
in Orlando with his wife Cindy.
He was an avid reader, loved by his patients for
his caring and his humor, and was a great story Donations in his memory should be sent to
teller. He donated his time to a number of local societies St. Jude Children’s Hospital. https://www.stjude.org/
14 W W W . D S G O . O R G
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BB PDF 1117-059-638905FEATURED ARTICLE 16 W W W . D S G O . O R G ������
FEATURED ARTICLE
The ULTIMATE
Medical/Dental Safety Net
By God’s Grace
By Matt Hall, DDS
G
race Medical Home (Grace) in Orlando is a free good it is and invite you to treat patients in the clinic,
and charitable comprehensive medical home that in lieu of, or in addition to, seeing the occasional char-
now includes a dental clinic. Grace serves low-in- ity patient in your office. We encourage you to bring a
come, uninsured families and individuals in Or- volunteer assistant, but we have volunteer pre-dental
ange County. Many are the “working poor” with students who are eager to help as assistants.
full-time or part-time jobs without benefits. Since Before presenting more on the Dental Center that is
persons with Medicaid and Medicare are insured, they a new addition to Grace, and included in the construc-
are not eligible, so Grace truly serves those without any tion of the new facility, here is a brief history of Grace:
other alternative. The concept for Grace was developed in 2008 by a lo-
It is an amazing facility, new, large, modern, entirely cal pediatrician, Marvin Hardy. He had just helped start
funded by generous gifts from multiple private donors. a medical clinic in the Dominican Republic while on a
It opened in the Fall of 2019, and is located at 1417 E. mission trip, when he returned, he realized there was a
Concord Street near the intersection of Colonial Drive similar need in Orange County for a medical home for
and Mills (17-92). the poor. He shared this vision with some community
Grace is a medical home in the true sense, with business and religious leaders and other physicians who
comprehensive care provided by a core of three doctors subsequently volunteered to help financially and medi-
and three nurse practitioners, and hundreds of volun- cally. Together they started Grace ten years ago in 2010
teer physicians, nurses, general staff, dentists, and den- in a small medical office on Pennsylvania Avenue off of
tal hygienists and assistants. Nearly 200 partners in the Orange Avenue near the Orlando Health main medical
community such as community radiology facilities and center. Many community funders eventually enabled
medical labs volunteer their services. Besides having Grace to expand to its new present location including
adult and pediatric medicine, dental, and the many vol- AdventHealth, City of Orlando, the Dr. Phillips Foun-
unteer specialists, Grace also offers mental health coun- dation, Edyth Bush Charitable Foundation, and Orlan-
seling, access to medications, access to healthy food do Health.
through a closed food pantry, and legal assistance for With the planned move into the new building, a
social issues that adversely impact health. dental clinic was added to the overall design because of
The Grace Dental Center is modern and fully the obvious need and the vision of some other special
equipped thanks to generous donors! There are four op- people and groups. Donations for this clinic came from
eratories including an oral surgery room, a cone beam the additional great generosity of AdventHealth for the
CT scanner, and a lab. It provides a dental home for all build out and equipment. The Edyth Bush Charitable
the patients who qualify for treatment at Grace. The bulk Foundation funded the director of dental operations
of the treatment is restorative, extractions, hygiene, and position. Patterson Dental has been extremely support-
limited removable prostheses. The Center also func- ive, donating their time in helping with designing and
tions as an evening clinic for patients who qualify for outfitting the clinic and providing the equipment and
urgent care through the Dental Care Access Foundation supplies at cost. Between Patterson Dental and Ultra-
(DCAF). An important point to make is that this care dent, they continue to provide supplies to Grace at a
can only happen because of wonderful volunteers like high discount and donation.
all of you. We want you to visit the clinic to see how Michelle Lawton is the Director of Dental Opera-
............... DSGO JOURNAL 17FEATURED ARTICLE
poor uninsured within the new Grace Medical Home
building, and discontinue the mobile unit program.You
can see that the establishment of the Dental Center clin-
ic at Grace Medical Home is a special accomplishment
for our community, with many people contributing. It
can only provide its mission to the community with vol-
unteers like you, and the more we have the less any one
person needs to do.
We all know that there are many persons and
families with dental and medical needs who do not
have insurance and are too poor to pay for the needed
treatment, even despite working sometimes multiple
part-time jobs, or simply because of job loss. Many of
these people have full and part-time jobs that are desig-
nated as essential, but do not offer benefits. Most of the
patients at Grace fall into this category. Grace strongly
prefers that all adult patients, who are able, seek work of
any kind, and to this end, Grace offers job training, an-
other amazing aspect of this incredible health provider
that is part of our “safety net.”
Matt Hall is an Oral Surgeon and the volunteer
Dental Director at Grace Medical Home.
Michelle Lawton is the Director of Dental Operations.
The address is: 1417 E. Concord Street, Orlando, FL
tions. Her dental background, her clinical knowledge, 32803. Contact information is: 407-936-2785 x2078;
and her desire to help the less fortunate in our commu- mlawton@gracemedicalhome.org.
nity all contributed to her being the perfect person to
design, outfit, and manage the Dental Center. Michelle
is a Certified Dental Assistant who spent several years
designing dental offices and helping them become suc-
cessful. She has also volunteered for many years for
DCAF at Florida Department of Health Clinics and
events. She is the Community Sponsor for both the UCF
Pre-Dental Student Association (PDSA), and the USF
Pre-Dental Society, and has been teaching the students
for years how to function as chairside assistants. In ad-
dition, Michelle ran the mobile dental unit (a bus con-
verted into a dental office) for eight plus years, a project
of AdventHealth to address dental needs in underserved
communities, for which Dr. Pearl Burns was the volun-
teer dental director.
Stephanie Garris, CEO of Grace Medical Home, has
a long history of working with non-profit organizations.
She has been on the Board of DCAF and is on the Board
of the Primary Care Access Network (PCAN, represent-
ing our community’s “safety net” providers), along with
representatives of AdventHealth (including Michelle
when she was with the mobile dental unit), and Julie
Michael-Grimm for DCAF. Michelle, Stephanie, and
AdventHealth all collaborated in 2018 and made the
decision to establish a permanent dental facility for the
18 W W W . D S G O . O R G
������COMMUNITY
Access to emergency dental care for the low-income, uninsured in
Central Florida
The Dental Care Access Foundation partnership with the Grace Medical Home Dental Clinic
provides our community with a free clinic to provide emergency dental exams, x-rays and
extractions for the low-income, uninsured in our neighborhoods.
The Foundation has seen an increase of low-income adults in our area who have recently been
laid off or furloughed during this trying time. We need your help to provide access to dental
care and help reduce the emergency room visits for dental treatment. We provide limited
dental exams and emergency dental extractions for those individuals who need our help.
We need dentists, assistants and hygienists to volunteer locally in their private practices, in
donated clinic settings, at area Title I schools and at events throughout the
Central Florida area.
We offer Sovereign Immunity protection for your license while you volunteer.
If you are interested in participating, please visit us online at
www.DentalCareAccess.org, by phone 407-898-1525 or via email
dentalcareaccess@yahoo.com.
Name: ________________________________________________________________________
Phone: __________________________________ Cell : _________________________________
Circle: Dentist / Assistant / Hygienist / General
email: ________________________________________________________________________
............... DSGO JOURNAL 19COMMUNITY
Alliance of ADA is Holding
Amazon Donation Drive for
Florida Domestic Violence Charity
T
he ADA News (9/10, Versaci) reported that • Harbor House is one of less that 10% nation-
“the Alliance of the American Dental Associa- ally that also has a childcare center and kennel
tion hosts a donation drive each year in con- on site.
junction with the ADA annual meeting.” With • Harbor House is one of the largest shelters
the ADA FDC Virtual Connect Conference and legal advocacy programs in the country.
taking place online this year, the donation drive (210 beds)
is also. In collaboration with the Central Florida • Harbor House has a 24 hour hotline.
District Dental Association and Dental Society of
Greater Orlando, this year the Alliance’s Head 2 Those interested in participating in the proj-
Toe Project is supporting “Harbor House of Cen- ect may donate items to Harbor House through
tral Florida, a nonprofit organization combatting Amazon. https://www.amazon.com/hz/wishlist/
domestic violence in Orange County.” ls/20F542WPKXIQJ?type=wishlist&filter=unpu
rchased&sort=priority&viewType=list
Why the Harbor House? October is Domestic Vio-
lence awareness month. They do a lot of education (This list can be filtered to show high priority
all year long, but in October they really bring the items).
community in to help bring awareness.
For more information on the Head 2 Toe Project,
• Harbor House started in 1976 and last year visit AllianceADA.org/head_2_toe.php.
they touched 17,000 lives with their services.
• Harbor House had 31,000 shelter nights in To learn more about Harbor House, including ad-
their emergency shelter. ditional ways to help, go to harborhousefl.com.
Alliance Of ADA Is Holding Amazon Donation Drive For Florida Domestic Violence Charity
The ADA News (9/10, Versaci) reported that “the Alliance of the American Dental Association
hosts a donation drive each year in conjunction with the ADA annual meeting.” With the ADA
FDC Virtual Connect Conference taking place online this year, the donation drive is also. In
20 W W W . D S G O . O R G
������
collaboration with the Central Florida District Dental Association and Dental Society of GreaterSINK YOUR TEETH INTO THIS
Practicing in the Counter Culture
I
n what is now at least a weekly have taken the extreme step of su- But if you pound that gong too long
occurrence, we see some person ing patients for making slanderous and too hard, it may come back and
of prominence, be it a celebrity, posts with some success. The best bite you. If you have a political view
sports figure, or politician have remedy is to not end up in a patient or care to discuss politics, social me-
an event or happening from their dispute if you can help it. Often the dia could turn out to be the bane of
distant, sometimes not so distant words, “I am sorry”, can go miles in your existence. We are after all the
past, paraded out on various social preventing a conflict. A simple re- United States of The Offended and
media platforms, and the howling fund check can be the next option if someone dares to think different-
masses attack. Their sole goal is to to a dissatisfied patient. Sometimes ly than you, they must be punished.
ruin that person. Nothing less than it can be the cheapest money you The “clicktivist” culture that exists
destroying the afflicted’ s life will can ever spend. Remember heart now allows people to pile on with
sate the howling masses. The woke muscle and stomach lining have a zero consequences. Many won’t
generation is upon us. Did you do significant value, not to mention even know who you are once the av-
something crazy at a party 30 years peace of mind. If a patient does alanche has begun. They just revel
ago? It doesn’t matter. Time has no take the extraordinary step of bash- in the power of destruction. Some-
meaning when it provides an op- ing you on one of these sites try to thing you say at a party? Yep it’s fair
portunity to destroy someone. work with the patient to mitigate game. The ever present cell cameras
How did we get here? Well, that the problem. It’s been said that one are there to record any situation as
is a question which would make a bad review can cost you 30 patients. well. Frankly, I have been shocked
nice doctoral thesis in Sociology. The review services themselves are at times when patients have brought
Social mores are changing primar- not willing to help you. It’s best not up something or somewhere, I was
ily pushed by leftist ideology; how- to engage in an online exchange and they could provide me with
ever, this culture has come to exist with the patient. To quote George details, which even I couldn’t re-
on the right as well. Whether you Bernard Shaw “Never wrestle with a member. You never know. I try to
choose to blame the participation pig. You both get dirty, and besides go about my business and take care
award on child rearing, President the pig likes it”. If you have an expe- of my referring doctors and my pa-
Trump, Hillary Clinton, lead paint, rience like I did where a competi- tients and concentrate on my fam-
Russia, or the advent of social me- tor posed as a patient and made up ily. I also enjoy spending my time
dia, one thing is abundantly clear: a false slanderous claim well that’s outdoors. Perhaps this time is so
People are just plain nastier to each tough. This individual did not stop enjoyable not because I am com-
other. Terms like “group think” and to consider that there was such a muning with nature but incommu-
“woke” are tossed around willy-nil- thing as an IP address. nicado with my fellow man. In con-
ly. One thing for sure social media Watch yourself on social me- clusion: May your posts be polite,
has emboldened the general public. dia. Despite your settings someone your memes not mean, your tweets
It has now become acceptable to say is always watching. No matter how not tripe and your GIFs not gaffes
whatever you want without any real awesome you think you are, some-
consequences. one out there doesn’t like you and Jeff Sevor
So, you’ve managed to read this is waiting for you to post something
far and are wondering just what this that can be used against you. Even
has to do with your practice. Well in a private group, things can be
a few things. And like most of my captured in a screen shot and dis-
thoughts, they will be in no par- seminated in other places that you
ticular order of importance. First may never be aware of. A recent hot
are the anonymous websites such topic on a neighborhood page had
as WebMD, where patients can dentists being drawn and quartered COLUMNIST
have a field day with you and you for PPE charges to patients. Is your Jeff Sevor
have little recourse. Some doctors football team the greatest? Maybe. DMD, MS
............... DSGO JOURNAL 21RESERVE YOUR ROOM TODAY
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22 W W W . D S G O . O R G
������24 W W W. D S G O . O R G . . . . . . ............... DSGO JOURNAL 23
DENTAL SOCIETY OF
GREATER ORLANDO
AN AFFILIATE OF THE CENTRAL FLORIDA DISTRICT,
AMERICAN & FLORIDA DENTAL ASSOCIATIONS
SERVING ORANGE, OSCEOLA AND SEMINOLE COUNTIES
800 North Mills Avenue • Orlando, Florida 32803
VIEW THE CLASSIFIED ADS ONLINE ATYou can also read
