It's what we're here for - Responding to large scale events - FMG
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March - May 2021 It’s what we’re here for Responding to large scale events Is your life worth 10 minutes? Life & Health cover considerations Page 8 Raising our game in the woolshed Page 6 FMG’s 116th AGM Seeking 2 Member elected Directors Page 2 2020 Read this story on pages 4-5 FMG POST | MARCH - MAY 2021 1
Note from Chris Black FMG’s 116th AGM In August FMG will hold its 116th AGM. After almost 13 years I think the time FMG’s Constitution and Director is right for a change both from FMG’s Member Election & Special Director point of view and equally my own. It’s Appointment Policy (the Policy) been a career highlight to lead FMG for requires a third of all Member over a decade as part of the Executive Directors retire by rotation at each Leadership Team and to work closely year’s AGM. This year Michael Ahie with the Board. and Geoff Copstick are due to retire The Board has begun a process to identify by rotation. While Michael will be and select a new Chief Executive over stepping down from the Board after 12 the next few months. Meanwhile, we will years of service, Geoff will be seeking ensure it is business as usual in terms of re-election. Consequently, there are the advice, service and support we pride two Director positions, with one being ourselves on providing you. contested by a current Director. The Policy sets out the criteria for the evaluation of Member Director On 16 March 2021 FMG candidates, including current recognises its 116th Directors. The Board has not set any anniversary as a Mutual. specific criteria per the Policy. In 1905 the core purpose of FMG was Any Member nominations must to provide ‘a better deal for rural New be made in accordance with the Zealand’ relative to what else was on procedure set out in the FMG offer in the way of insurance and advice Constitution and are subject to the for farmers and growers. process outlined in the Policy, which can be obtained by calling FMG’s The same is true of our focus on the General Counsel Lisa Murray on quality of the advice and insurance we 021 684 824 or emailing her at offer today, albeit the Mutual’s reach lisa.murray@fmg.co.nz. Nominations now extends to include thousands of are open until 29 April 2021. businesses and individuals who support Chris and Sam Whitelock at Farmstrong’s Fieldays and contribute to New Zealand’s rural event 2019 At the 2021 AGM, we’ll provide an sector as well. update on how we’re going as a I hope 2021 has started well for you and Mutual. All members are invited to An important growth milestone for your businesses and families, all Covid- attend and vote at the AGM, which FMG—including our dedicated team— impacts aside. will be held at Trustpower Baypark was achieved at the end of February Suites, 81 Truman Lane, Mount when the number of clients who have put Kind regards, Maunganui on Friday, 20 August 2021. their trust and confidence in the Mutual Alternatively, Members can vote exceeded 100,000 for the first time. This through the proxy form that will be is double the number of clients insured sent with the Notice of Meeting. It by FMG 10 years ago. should be noted that FMG is exploring With FMG in good heart and growing, options in relation to on-line voting. I have decided to step down as Chief If that option is available for the 2021 Chris Black AGM, that will be communicated Executive after this year’s Annual General Chief Executive, FMG Meeting in August. prior to the Notice of AGM. We are delighted to provide the FMG Post to our clients three times a year. If you’d prefer to receive your copy via email or by post, please give us a call on 0800 366 466. 2 FMG POST | MARCH - MAY 2021
Helping make the country good for you Good from scratch Just like chef and FMG’s client Michael van de Plum Frangipane Puff Tart Elzen, more and more of us are moving to We’re coming to the end of plum seas on so here’s a recipe the country. mme nds to use up any leftovers. You can that Michael reco e-fru it like nectarines, easily swap out the plums for any ston FMG has teamed up with Michael to share how the country peaches or even the first of the seas on’s appl es. can be good for you. From growing your own ingredients to make healthy meals to undertaking a new project, we want to help you take advantage of the great opportunities that come with rural life. Ingredients 2 sheets frozen puff pastry A note from Michael 6 plums, de-stoned and halved 125g butter, softened Most people know me as a chef, but I’m a 125g caster sugar lifestyle block owner too. We moved out to our 3 eggs farm in Muriwai with the dream of opening our 125g ground almonds Good From Scratch Cookery School, and while we absolutely love our slice of paradise, being 1 Tbsp plain flour a lifestyle block owner comes with some steep 150ml balsamic vinegar learning curves. 2 Tbsp brown sugar I grew up on a chicken farm so it wasn’t entirely foreign to me, 150ml crème fraiche but there have been a few updates in technology since then! Handful mint leaves I’ve teamed up with FMG to share my journey, why we made the move and what we’ve learned along the way. Method Obviously, food is a big part of my life, and a huge reason for Preheat the oven to 180C. us moving out to the country. My Good From Scratch philosophy an egg wash. Brush Beat one of the eggs with a fork to make is all about creating healthy, tasty food from scratch—food of one of the shee ts of puff pastry. Cut a this around the edge is always better when you know exactly what goes into it. lay this on top of the egg 5cm ‘frame’ from the other sheet and Our Cookery School is based on that philosophy—we take s toge ther and prick the center washed sheet. Pinch the edge people through the farm gardens to pick their produce, before a fork. Lay the past ry shee ts on a baking of the pastry with ad out half the plums showing them how to create delicious meals with it in the tray lined with baking paper. Then spre kitchen. Food doesn’t have to be complicated to be delicious! with the cut side facing up. sugar, 2 eggs, almonds I’m excited to partner with FMG and share more about my In a food processor, blitz the butter, n this mix into the cent re of the pastry sheets. philosophy, and tips and tricks for the kitchen. and flour. Spoo and allow to cool. Bake in the oven for 20-25 minutes vinegar and brown In a small saucepan, add the balsamic heat to abou t 3 Tbsp of thick liquid. Mix sugar and reduce over the other half of the 1 Tbsp through the crème fraiche. Add ction . Spoon these over the plums through the balsamic redu crèm e fraic he and garn ish with mint leaves. tart along with the Scan the QR code or head to fmg.co.nz/lifestyle to learn more and access some of Michael’s recipes. FMG FMG POSTPOST | MARCH | MARCH 2021 - MAY 2021 3
What we’re here for Responding when the unexpected happens. NIWA describes New Zealand’s climate as ‘complex, variable and with dramatically The Drummonds lost the entire apple crop different climate regions.’ At FMG we know this diversity allows for a wide variety of and half the golden kiwifruit crop. Luckily, farming and growing practices. While it’s a big asset—weather is also the biggest risk their hops were located elsewhere. farmers and growers face. Andrew says he often tells others that We’re geared up and resourced to support our clients impacted by if you can’t afford insurance, then that’s ‘larger scale events’. On average we see around 5 to 7 of these each really telling you that you need it. year and we work very hard to provide our clients with the support they need when an event hits—it’s what we’re here for, “There’s a lot of heartache says Jonathan Parsons, FMG’s Event Response Recovery Manager. with farming when a weather event hits. It’s not just Last year, clients were impacted by five former builders, engineers, mechanics, larger scale events totalling more than panel beaters, and agricultural and heavy financial but mental too. The $27 million in claims. These were the vehicle specialists. We have a volunteer staff, Julie and I do find it Northland floods in July, the nationwide firefighter, a hobby Apiarist and Assessors hard to see all of the effort storm in September, October’s Lake Ohau who hold Loss Adjusting diplomas. We’ve destroyed so quickly.” fire, the November Napier floods, and the also got great local supplier contacts that Motueka hailstorm in December. we can tap into quickly, many who are also clients,” says Hazel. “We’ve been bitten when we had no First on the ground after an cover and financially it nearly destroyed event hits December’s heart-breaking us. You need insurance just to ‘stay still’ “The people in our claims and assessing hailstorm in your business. team are driven by helping other people, The severe hailstorm that hit Motueka on The Pines has been with FMG right from and they’re very aware of the situations Boxing Day last year was described by when it formed more than 115 years ago. our clients may be in when they phone orchardist Andrew Drummond as ‘heart- “We’ve got so much credit for the FMG us,” says Assessor Manager, Hazel Bird. breaking and financially devastating.’ team. We’ve had plenty of support over FMG’s locally based teams also get on the years involving hail as well as floods Andrew and his partner, Julie, are the fifth the phone or in the car to check on their and general farm cover. After the hailstorm clients. “Making sure our clients are generation to own and operate The Pines, we got a call from our adviser, who we safe and providing them with the right where they grow apples, green and gold almost have a personal relationship advice regarding their situation is our first kiwifruit and hops. Over their family’s with. He totally understood, said leave priority”. time on the property they’ve experienced everything with him and that he’ll see us many events. The next step is deploying some of shortly. We know we’re in good hands. FMG’s 19 mobile Assessors from around Andrew says the hailstorm last year was “The focus now is getting next season’s the country to an event. This is one of the biggest and most widespread that the crop the best that we can. We’re still the advantages of being with a direct area had ever encountered. doing cover sprays, maintaining the insurer—in most cases FMG is first on the “In the past, hailstorms have moved trees—jobs that will carry us through ground after an event. to winter pruning. The insurance cover through quickly and are quite localised, FMG’s Assessors are skilled in assessing a but this was widespread and continued for means we have the funds to keep going”. range of claims. “Our team is made up of 20 to 30 minutes”. 4 FMG POST | MARCH - MAY 2021
Meet our Assessors before I say anything to them. I really try and feel what they’re feeling. Have you heard During my time at FMG I’ve seen clients about FMG through the aftermath of earthquakes, fires, floods and many, many storms. I’ve Connect? experienced some of them myself. We know that mother nature is fickle when it FMG Connect is another way comes down to it. to manage your insurance I was with FMG during the Canterbury with us. Robert Milne, earthquakes, based at our Christchurch Senior Assessor FMG Connect allows you to view your office. During the earthquake, amongst policies, lodge a range of claims and “I’m an automotive and a marine others, I was in the building helping update your account details—any time engineer by trade and I specialise in people out after the initial quake had from any device. assessing claims related to agricultural stopped. As I walked home that day, I vehicles, boats, and commercial and was able to help many people get out of We’ve been working hard enhancing residential buildings. I was living on an buildings and passed out cards for them and making FMG Connect more useful island in Pelorus Sound when I saw the to contact me if I could help in any way. to more clients. Over time you’ll see role at FMG advertised and liked the look Some of these kind and generous people new features added to make managing of it. That was 16 years ago and at the nominated me for a heroism award, your insurance as easy as possible. time there were three of us—now we which was presented to me by the mayor have a team of 19 mobile Assessors. of Christchurch. What’s new in FMG Connect? We’ve recently updated our claims The most satisfying part of my role is I’m now based in Blenheim and really process for vehicles, so you can make being the ‘person on the ground’ and enjoying it. The last event we had here a windscreen and vehicle accident helping our clients after an event— was the December 26, hailstorm. The claim for more vehicle types. To make getting their claim sorted and repairs hail was 6-7 inches deep. I saw damage an FMG Connect vehicle claim you’ll underway as quickly as we can. After an to patios, roofs, sheds and gutters need to have comprehensive cover for event we get on the phone, and then we filled with hailstones. We want to get farm, commercial or private vehicles. prioritise getting out to see them. the properties fixed quickly, in fact we Vehicle types now include: bought up all of the Novalite roofing in You’ve got to be empathetic in this role. Motueka in one day!” - Car, van, ute - Trucks I always put myself in our client’s shoes - Motorhome - Horse trucks - Caravan - Horse floats I’ve been with FMG for five years and I We’ve also updated how you see can say that every single year has been information relating to your agricultural very different—there’s a huge number vehicles and are working on the ability of stories I can tell. I recall 2016 was a to allow you to adjust sum insured, big year with the Kaikoura earthquake excess and registered address for more and the Edgecombe flooding. Over 2016 agricultural vehicles types. and 2017 I counted that I was away from home for 19 weeks—my family have got used to it. I enjoy going to the larger “The online scale events and helping our clients, and “It’s great to Tim Kelly, if I can find a local Lonestar restaurant service is finally be able Assessor or an Irish pub, then I’m happy. awesome! to access all Had no idea! “Before I joined FMG I knew that Super quick my policy There have been some challenging times somehow I wanted to combine my and super details online.” such as, during the Edgecombe flood an building and aluminium joinery skills efficient.” - Yvona elderly client whose wife had recently with the rural sector. I’d spent a bit of passed-away lost all his personal effects - Lisa time on-farm and enjoyed it, which is and treasured memories. He cried on my why the role with FMG is great for me. shoulder for 15 minutes. I also enjoy meeting and looking after Other new features include making people—that’s a big part of it. I’m proud that FMG is also first on the it easier for you to see if you can scene when an event happens. A lot of manage a policy, or make a type of Whangarei has always been a city with the feedback I hear from clients is that claim through FMG Connect. The Policy a rural history, which largely supports by the time FMG are on to repairs, some Dashboard will now include links to the farmers and growers around it. My other properties haven’t even been Edit Item, or Make a Claim, on all family and I own a lifestyle block locally visited by an assessor. with a few sheep, our dog and the cats. relevant policies. FMG POST | MARCH - MAY 2021 5
Find out what works for you: check out www.farmstrong.co.nz Raising our game in the woolshed to the way we do things. It helped my staff appreciate that they do need to look after themselves and maintain their bodies while they are working. If you can get your staff on board with Tahi Ngātahi, then the whole business performs better.” Sir David Fagan who won the Golden Shears 16 times, set 10 world records and shore for 35 years, says: “It’s amazing what you can get out of your body if you fuel it properly, eat properly and put the right fluids in. The injury side of shearing can be huge. I think every shearer’s had a bad back. That’s why preventative maintenance, stretches and conditioning are important. You’ve got to understand your body. You can hammer it, but you still come through fit at the end of the day.” Mark Barrowcliffe has noticed a marked change in attitudes in the industry. “When I started, this industry used to be so competitive that if the person working next to you ‘fell over’, other people acted as if they’d won something. But nowadays if people see someone struggling, the Farmstrong is partnering repair your body crew passes that on to us, so we can do with wool harvesting injury and mind. That’s why we welcome the something about it.” prevention initiative Tahi opportunity to work with Farmstrong to make sure the shearers we’ve got stay fit “I think Farmstrong’s awesome and we Ngātahi to help shearers encounter it daily. There’s not a farmer that and healthy.” and wool handlers look after doesn’t know about it. I’ve really noticed themselves in the shed. Keeping workers injury-free is a big issue. the conversations out there are changing The wool producing sector has been and that farmers are starting to talk Declining sheep numbers and Covid-19 losing up to 9,300 working days every about what they need to do to look after border restrictions have combined to year to injury. Tahi Ngātahi aims to reduce create a shortage of local shearers. themselves as well. That’s a definite shift.” common injuries by 30% and build a more This means the pressures and demands skilled workforce. It’s part of a new $1.8m “The shearing industry contributes around on those working in the physically- pilot training programme, Kaiaka, which $800 million annually to New Zealand, demanding job are likely to be higher than will create 150 new shearing jobs and and there are exciting opportunities for ever, says Mark Barrowcliffe, Head of the upskill 120 existing shearers. growth, but any industry’s only as good as NZ Shearing Contractors’ Association. the people who work in it. That’s why our To date, over 1,000 trainees and shearing team leaders don’t just talk about shearing It takes two years to become contractors have signed up to the any more, they’re more aware of the ‘top a trained shearer, so we can’t Tahi Ngātahi online training platform, paddock’ stuff, the mental side of things, which uses video clips to pass on skills just fill in the current labour and safety tips for running a safe and and are keen to help others if they can. shortages overnight. This year’s Farmstrong’s definitely on our agenda.” productive wool harvest. going to be tough. Once you “Our crews can visit more than 50 farmers Marlborough shearing contractor Sarah start to overload any work sector in any year. Over the years, we get to Higgins says: “The physical and mental know farmers very well and can soon injuries can happen. challenge of shearing is exactly like a tell if they’re struggling. My message to sport and you have to treat your body like “Over the course of a day, a shearer them is talk about it and get help. After any athlete would. Keeping on top of your will burn through the same amount all, everyone has problems. Talking about stretching and flexibility can really help of kilojoules as someone running a them isn’t a sign of weakness, it’s a sign of you stay in condition.” marathon. For a person to cope with that, strength. It’s not just shearers who need to it’s all about how well you prepare and “Tahi Ngātahi has made a big difference stay in good nick. The farmer does too.”. 6 FMG POST | MARCH - MAY 2021
CLIENT FOCUS Images and story credit: Stuff Ltd The business of glamping When you think ‘lifestyle block’, you might imagine vegetable gardens, an orchard, and a couple of sheep to keep the grass down. What might not immediately come to mind is glamping. For Emily and Joe Wilson, setting “We wanted to create something really Showcasing unique,” says Emily. “Everything is custom up a boutique accommodation made, sometimes out of bizarre materials. business was one of the main reasons they wanted to buy a We’re both really creative people and Joe has done a lot of the building himself, so ‘rural outlooks’ lifestyle block. having that outlet was really fun. Life is on TVNZ hectic with two pre-schoolers, but we’ve “I was raised on a farm and Joe has a lot of become very good at multi-tasking and Once again, One News weather rural connections too, so being rural-based getting lots of work done during naptime!” presenter Renee Wright and team has always been our dream,” says Emily. continue the FMG rural weather With so many moving parts on their round up on Sunday nights this “When we started a family, we wanted to property, it was important that the year. give our kids that experience too. Wilsons found an insurer that ‘got’ them. “But running our own glamping business This year we’ll be doing something has also been a major motivator. Before Sorting out insurance can be a little different and highlighting daunting, says Emily. and crediting some of our clients’ we purchased our land, glamping wasn’t ‘rural outlooks’ behind the very popular. Three-and-a-half years later “FMG are different. They’re New weather forecast graphics. we have built two glamping sites and both Zealand-based and work with farmers are booked out almost year-round.” and lifestylers every day so they really Wilderness Lodge based on the understand our niche. They get to know West Coast of the South Island Located 15 minutes out of Taupo, Te Tuhi featured last year. you then create a policy to fit, rather than Hut and Dome is an off-the-beaten-track squeezing you into the policies they offer The FMG rural weather round up boutique holiday destination that’s home like other insurance companies do. airs in the first commercial break to two unique glamping sites: the Hut and “FMG created a policy for us that’s really within Country Calendar. We’ve the Dome. Each is hidden away in their comprehensive. We have cover for our been teaming up with TVNZ since own private valley and enjoys picturesque house, farm buildings, the Dome and Hut, 2015 to bring over 800,000 New views across rolling farmland, native bush livestock getting out and causing damage, Zealanders the weather. Each and Lake Taupo. forecast is peppered with helpful having people on our property… FMG For the Wilsons, the journey has very has never batted an eyelid with whatever on-farm advice, rural highlights or much been a labour of love—particularly we’ve thrown at them. We’ve simply a piece of news we think is worth because they’ve had to fit in their work worked together to create a policy that listening to. around their two young children. gives us the cover that we need.” FMG POST | MARCH - MAY 2021 7
You’re Who will look after you and your family While ACC provides excellent support, if you have an accident, become ill or it does have its limits. It’s worth thinking worth 10 are disabled? about the on-going costs and impacts Do you have enough savings to provide an of an injury such as medical and minutes income for your family, that will allow you rehabilitation costs. to maintain your current lifestyle? What would your bank say if While it can be difficult to think about you couldn’t meet your financial Larina Harris is a qualified FMG Life how your family will be supported, not commitments? & Health Adviser based in Gore. knowing what your insurance options are, While we all have a different risk-appetite She’s spoken with many people in and therefore not making decisions to and debt levels, most of us will have her community who are proactive in prepare for the future can be even harder. some degree of debt like mortgages, managing their farm and business If you, or your partner become ill, vehicle loans, credit cards and even risks, but often put their personal injured, or disabled will you need to funeral expenses. cover on the back-burner. employ extra labour? Whether you’re an employee, a family in Thinking about how your family or We’ve found it’s not always the accident, business together, or one of a number of business would carry on without you but the recovery that can be most difficult equity partners, you’ll have commitments isn’t easy. Life & Health is a big topic and to cope with. Unfortunately, rehabilitation with your bank. Also, your employees sometimes we need help to know where can take months and if you’re out of and customers, as well as creditors, to start says Larina. action, who will step in to perform the are relying on you to ensure that your tasks you normally would? business can continue profitably even if “I recommend that you start by taking you physically can’t. 10 minutes to think about the following Do they have the skills to do the job, and three questions. These are some of the would they fit straight into the business? It’s worth taking time to figure out questions we ask people to understand What extra stress will this put on you, how you’d meet those commitments if their Life & Health cover needs.” your business and your family? something was to go wrong. Visit our website to read real life stories of when If you think your answers to any of these questions aren’t going to meet the needs Life & Health cover has helped our clients - of your family or your business, now might be a good time to get some advice. Give fmg.co.nz/life-and-health-stories us a call on 0800 366 466 to speak with one of our qualified Life & Health Advisers. Calendar 8 April 8–10 April 9–10 April 13 April Dairy Women’s New Zealand Shearing Equestrian Sports Dairy Women’s Network Conference Championships New Zealand Final Network Conference Taupo Te Kuiti Masterton Ashburton 15 April 26 April–2 May 17–23 May 18–20 May New Zealand New Zealand Dairy Women’s Sheep Dog Trial Deer Industry Sheep Dog Trial Network Conference South Island and New Zealand Conference North Island Championships Queenstown Championships Invercargill Masterton Gore Note: Government guidelines will be followed in relation any event changes. FMG Connect - Visit our website our online service www.fmg.co.nz Call us on www.fmg.co.nz/connect 0800 366 466 Write to us at Email us at PO Box 1943 FarmersMutualGroup contact@fmg.co.nz Palmerston North 4440 8 FMG POST | MARCH - MAY 2021
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