Health, safety and service: how we coped with the pandemic crisis - Nelly Girlanda A4 Holding Italy - Asecap
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Health, safety
and service:
how we coped
with the
pandemic crisis
Nelly Girlanda
A4 Holding Italy
8th ASECAP Marketing &
Communication Workshop
21st April 2021
1
1 A4 Holding
an Abertis company
2 MOTORWAYS
A4 Brescia Padova
A4 Holding, a company of the Abertis Group A31 Valdastico
since 2016, manages the concessions (operation
and maintenance) of the motorways A4 Vicenza
Brescia-Padova, part of the corridor
connecting Italy's industrial North to Europe's
economic center, and A31 Valdastico.
For almost 70 years we have been a solid and Rovigo
stable point of reference for all territories.
We are a partner in the development of the
socio-economic context of the provinces we
cross and in the promotion and conservation of
the rich cultural and social heritage.
Our commitment to road safety is a priority.
We invest on average more than 60 million 235,6 KM motorways
euros per year for maintenance of road 60 KM ring roads
pavement, safety barriers, for the improvement 30 KM motorway junctions
and efficiency of signage, in the technology
applied to the safety of people and 235,6 KM 65.395 511
infrastructure, in the adoption of intelligent
systems for monitoring our infrastructures and MOTORWAYS ADT EMPLOYEES
for the development of all new projects with
B.I.M. methodology.
2
2 Abertis
in the world: 8,700 km
France
1,761 km
Italy
236 km
2020 Figures 2,430 511
Spain
1,105 km
1,489
Chile
773 km
1,160 Mexico
876 km
Argentina 1,465
175 km
1,980 India 152 km
53
USA
Brazil Puerto Rico
6 km Abertis Mobility Services
3,200 90 km
6
km 189 Countries Mobility technology
4,416 62
3
3 Covid-19
Crisis calendar
E
X
T Jan, 30 2020 Feb, 21 2020
E First case in Italy First Italian covid Mar, 9 2020 Fall 2020
(Chinese Tourists) Total shutdown Second wave Feb, 2021
R Jan, 7 2020
case
New
N New virus identified
Mar, 4 2020
Government
Jan, 31 2020
A Italy state of
Schools and May, 2021
universities closure May, 18 2020 reopening
L emergency reopening
Xstmas Season Spring 2021
Similar shutdown Similar shutdown
I
N Feb, 23 2020
Fist Crisis Committee
T
E
Feb, 28 2020
R Internal communication of preventive
N measures:
Hygiene protocols Facilities sanitation
A Remote working
March, 2/3 2020
L External preventive measures:
Hygiene protocols Facilities sanitation
Space dividers
Signals
4
4 Covid-19
Internal measures
Communication and relationship
with unions, employees, local
authorities, stakeholders.
Information and Communication of
preventive measures:
• General and specific hygiene
protocols (depending on job
descriptions)
• Facilities sanitation
• Remote working
Suppliers' relationship and
coordination.
5
5 Covid-19
External measures
Work team's reorganization to
ensure employees health and
safety and service continuity.
Information and Communication of
preventive measures:
• General and specific hygiene
protocols
• Access to services
• Facilities sanitation
6
6 Communication and CSR initiatives
Web sites communication
NEWS
7
6 Communication and CSR initiatives
Social media communication
Information and Communication of
services organization:
• Prevention measures
• Operational continuity
• Commercial services
organization
• Maintenance works during
lockdown to prevent traffic
interference
8
6 Communication and CSR initiatives
Supporting hauliers
Coffee and shower
break offered to
hauliers during
lockdown periods.
Testing point set up
in Autoparco Brescia
Est (Truck Parking
Area)
9
6 Communication and CSR initiatives
Supporting the fight against the pandemic
• Free motorway access for health
workers
• Free hotel rooms offered to
medical staff in Autoparco Brescia
Est
• Donation to Fondazione Arena
• Donation to AUSSL 9 Scaligera
(local health public service
organization)
106 Communication and CSR initiatives
Supporting the community
Our Covid-19 awareness campaign is
daily remembering how to face
pandemic.
116 Communication and CSR initiatives
Never forgetting road safety
Before pandemic we were used
to meet every year more than
3000 high school students to
talk about Road Safety.
Covid-19 didn’t stop us, our
meeting moved from schools to
webinars
12ABERTIS
P U B L I C - P R I V AT E
PA R T N E R S H I P
134 Unicef Alliance
Programs for life
Abertis is a strategic partner of
UNICEF since 2017.
“Rights of Way” project aimed
at preventing road accidents February 2021
involving children worldwide. Employees manipulate a box containing COVID-19 vaccine in India
March 2021
Abertis joins UNICEF ACT- Health workers receive the COVID-19 vaccine
A/COVAX in the effort to ensure
an equitable distribution of
vaccines against COVID-19 in the
world.
14Grazie! nelly.girlanda@a4holding.it
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