Guide for the Collision Shop - February 2021 Version - Progi
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Guide for the Collision Shop February 2021 Version A www.progi.com 1 855 310-6343 © Progi.com Inc. 2015 Solution
Guide for the Collision Shop Content Content ________________________________________________________________________________________ 2 Installing the Software (if done jump to p.4) ____________________________________________________________ 3 Configuring the Software (if done jump to p.5) __________________________________________________________ 4 Tools Menu (if done jump to p.10) ____________________________________________________________________ 5 Setting Options ________________________________________________________________________________ 5 Recyclers Priority List____________________________________________________________________________ 7 Aftermarket Suppliers List ________________________________________________________________________ 7 O.E.M. Suppliers List Management _________________________________________________________________ 8 File Processing Overview ___________________________________________________________________________ 9 Access ProgiParts _______________________________________________________________________________ 10 Welcome Screen and Messages __________________________________________________________________ 10 ProgiParts Home Page ____________________________________________________________________________ 11 Open a New File ________________________________________________________________________________ 12 New File from Imported Estimate – Import Wizard ____________________________________________________ 13 Step 1 – Details _______________________________________________________________________________ 13 Step 2 – Vehicle ______________________________________________________________________________ 13 Step 3 – Part Matches _________________________________________________________________________ 14 Step 4 – Recycled parts list ______________________________________________________________________ 15 Step 5 – OEM parts list _________________________________________________________________________ 16 Step 6 – Aftermarket parts list ___________________________________________________________________ 16 Step 7 – Add pictures to a file. ___________________________________________________________________ 17 Parts Availability Preview__________________________________________________________________________ 18 Confirmation Requests ___________________________________________________________________________ 18 Confirmation Results _____________________________________________________________________________ 19 Suggested Parts _________________________________________________________________________________ 19 Order Parts ____________________________________________________________________________________ 20 Online Ordering Steps _________________________________________________________________________ 20 Order Summary _________________________________________________________________________________ 21 Importing Supplements ___________________________________________________________________________ 21 Cancellations and Returns _________________________________________________________________________ 22 Labour Credits __________________________________________________________________________________ 23 Date Received (optional) __________________________________________________________________________ 24 Invoicing ______________________________________________________________________________________ 25 When the insurer pays the invoice ________________________________________________________________ 25 When the collision shop pays the invoice ___________________________________________________________ 25 ProgiParts Website ______________________________________________________________________________ 29 ProgiParts Website – Main Menu _________________________________________________________________ 30 ProgiParts Website – Accounting Portal ____________________________________________________________ 31 Annex 1 - Vehicle Files Menu _______________________________________________________________________ 32 Annex 2 – List of Files under the Different Tabs _________________________________________________________ 33 Annex 3 - Orders with a Deferred Delivery Date _________________________________________________________ 34 Annex 4 – CIECA Files Exportation ___________________________________________________________________ 35 Audatex Exportation Path _______________________________________________________________________ 38 Mitchell Ultramate Exportation Path _______________________________________________________________ 39 Mitchell Cloud Estimating Exportation Path__________________________________________________________ 40 2 © PROGI.COM INC.
Guide for the Collision Shop Back to content Installing the Software (if done jump to p.4) The installation link, your user name and password are in the welcome email you received following your ProgiParts training session. Click on the installation link included in your welcome email and follow the steps below: 1 2 3 Select the software’s language. Click on Next to move past the You must accept the licence Click on OK. welcome screen. agreement terms to install Click on Next. and use ProgiParts. 4 5 6 Select the folder where Specify in which start menu file Leave the Launch ProgiParts ProgiParts will be installed. you would like to install the option checked if you wish to Click on Next. software shortcut. use the program Click on Install. immediately. Click on Next. If you need assistance to install ProgiParts, you may contact our customer service by dialing 1-855-310-6434 or by email at progiparts@progi.com. 3 © PROGI.COM INC.
Guide for the Collision Shop Back to content Configuring the Software (if done jump to p.5) If you are using the program for the first time, please follow the configuration steps below: 1 2 3 In the Welcome window, Select the language (software are The default repairer’s click on Next. parts description). information will also be use for Select the user shown by default the shipping address. when starting the software. Click on Next. Select the delay for archiving files. The Test button next to the Click on Next. email field lets you test the email you entered. 4 5 6 5 Select the insurers you do Select your preferred recyclers. Click on the Finish button to go business with. Click on Next. to the main menu. Click on Next. Contact ProgiParts to add a Contact ProgiParts to add a recycler. company. Preferred recyclers will always The selected companies will be receive parts requests whereas available when creating files in excluded recyclers won’t. ProgiParts. 4 © PROGI.COM INC.
Guide for the Collision Shop Back to content Tools Menu (if done jump to p.10) Setting Options There are two ways to access the settings: Click on the gear icon on top right of the screen: or Click on the Tools menu on the top left (above the ProgiParts logo). “General” Tab You may verify and edit the following information: Language for the software and part descriptions. Default user login on start up. Estimates archiving delay. Don’t forget to save your changes. “Importation” Tab Indicate where on your computer are the Audatex and Mitchell estimates (CIECA files). Use the Add or Remove buttons to add or delete directories. To automatically delete CIECA information from the directories, check the box provided for this purpose and specify the delay in days. Leave the Enable import wizard box checked for a step-by- step guide to create files. Check the box Show CIECA files containing no parts if you want that option activated. To find out which directory to add in the Importation section, please see the CIECA File Exportation section at the end of this guide. 5 © PROGI.COM INC.
Guide for the Collision Shop Back to content Tools Menu (continued or jump to p.10) Setting Options (continued) “Profiles” Tab Select the insurance companies you do business with. Click on the Save button. “Collision Shops” Tab You may edit the user name. The collision shop’s information suggested by default will be used for files processed in ProgiParts and as the shipping address for ordered parts. Make sure you click on Save if you edit the information. “Emails” Tab Enter or modify the email address. Select the notifications you want to receive from ProgiParts. Email content is also available in the software. Click on Save. 6 © PROGI.COM INC.
Guide for the Collision Shop Back to content Tools Menu (continued or jump to p.10) Recyclers Priority List To access the recycler’s list, click on Tools on the top right of the screen and they click on Recycler priority list. Click on a recycler name, then click on the button that categorizes it: Favourites: Will receive all parts requests. Normal: Will receive parts requests only for parts in inventory. Excluded: Will not receive any parts requests. Use the Move up and Move down buttons to move recyclers to a different category. Click on a listed recycler to see more information. Click on OK to save your selections. Aftermarket Suppliers List To manage the list of aftermarket suppliers, click on Tools on the top right of the screen and they click on Show aftermarket suppliers. The list of aftermarket suppliers can be sorted per insurer. 7 © PROGI.COM INC.
Guide for the Collision Shop Back to content Tools Menu (continued or jump to p.10) O.E.M. Suppliers List Management To manage the O.E.M. suppliers’ list, click on Tools on the top right of the screen and they click on Show O.E.M. suppliers. Link to OEM suppliers’ list management site. The list can be sorted per insurer. To request a dealer, click on the tab Request an unlisted dealer, and fill the short form. List of dealerships per make. ✓ Click on the Select my dealers tab or link. ✓ Click on a listed make. Select your dealers. ✓ You must choose an option for the selected manufacturer. ✓ Click on Save. 8 © PROGI.COM INC.
Guide for the Collision Shop Back to content Access ProgiParts On your desktop, click on the ProgiParts icon: Enter your user name and password, then click on the Connect button. If you check the box Remember my password: • You won’t need to enter your password each time. • When changing users, the password will change automatically for the current user’s password. Welcome Screen and Messages Your messages inbox. Click on the Next button to see your recent files. 10 © PROGI.COM INC.
Guide for the Collision Shop Back to content ProgiParts Home Page 4 menus: View: Importation Details File: New Tools: Numbers in the red markers Open Options indicate the number of files for Import Recyclers priority list which a new event was registered Supplement Search Show O.E.M. suppliers under the different tabs. Save Show aftermarket suppliers Print Help: Close ProgiParts help Settings Quit About… Help / Report a problem / Contacts / New features Tabs Sub tabs News New New files from imported estimates In preparation New files, Received from an appraiser Access to the ProgiParts Quotes Quotes received transactions site and other Orders Need attention, To be received, Received, Credited Progi Solutions. Files Recent, Archives Quick search field. Red markers indicate new events in files. Click on the arrow to show the parts contained in this file. See Annex 2 for the list of Click on Open to access the complete file. file type under each tab. This button gives access to the detailed transactions for a file. 11 © PROGI.COM INC.
Guide for the Collision Shop Back to content Open a New File On the top menu, click on the New icon: New File from Imported Estimate. Quick file search. 1 Select a file from the list of imported estimates. 2 Click on Create file. The information from the imported estimate will be automatically transferred to the file. Return to menu. New Empty File (not from imported estimate) A new file is treated the same way as an imported file. The only difference is that you must enter the information manually. Click on New empty file to create a file without importing an estimate. Return to menu. 12 © PROGI.COM INC.
Guide for the Collision Shop Back to content New File from Imported Estimate – Import Wizard When you choose to create a file from an imported estimate, the Import Wizard will guide you through the steps. Step 1 – Details Replacement cost: Yes: Aftermarket and recycled Enter the missing parts will not be available. information. Red fields are mandatory. No: Aftermarket, recycled and O.E.M. parts will be available. (Select the vehicle category) Enter the different dates. The estimation date is mandatory. Click on the Next button. Step 2 – Vehicle Enter the vehicle’s information. Red fields are mandatory. Click on the Next button. 13 © PROGI.COM INC.
Guide for the Collision Shop Back to content New File from Imported Estimate – Import Wizard (continued) Step 3 – Part Matches Click on the Click here to match a part link where requested. Select the matches and click on the Add button. Click on the Next button when you are all done with matches. 14 © PROGI.COM INC.
Guide for the Collision Shop Back to content New File from Imported Estimate – Import Wizard (continued) Step 4 – Recycled parts list Avg. price Click on the Add button to access the Add a recycled part section. Notes In the specifications, it is possible to select Unlisted A- = Available at a choice/Do not know. In this recycler. case, it would be necessary to A+ = Available at more add details for the supplier in than one recycler. the Notes section. N/A = Not available. To add a recycled part, select the vehicle section, the needed part and if needed its position. Click on the Add button to include the part to the list. Legend for the icons you may see in this section: Part already ordered online, no changes are allowed in this section. Select a specification using the drop-down menu next to Please make a selection. Indicates that a specification was automatically selected by the ProgiParts software. Hover your mouse over the camera icon to see a photo of the part if available. Use this button to see the choice of specifications. In the Notes column, click on the sheet to enter a note. Specifications must be selected to move on to the next step. Click on the Next button when done. 15 © PROGI.COM INC.
Guide for the Collision Shop Back to content New File from Imported Estimate – Import Wizard (continued) Step 5 – OEM parts list Add a note. It will be communicated to the suppliers with the confirmation requests. Estimated price imported from Audatex or Mitchell. Click on the Next button when done. Enter the O.E.M. part you want to add to the list. Enter the description, the O.E.M. number and the price if known. Please note that the price may be adjusted by the supplier. Click on Confirm when done. Step 6 – Aftermarket parts list Select the part to include on the list and click on the Add button. For certain parts click on the words Please make a selection to choose a part specification. Click on the Next button when done, you will see a file processing in progress window. All information entered so far is now registered. 16 © PROGI.COM INC.
Guide for the Collision Shop Back to content New File from Imported Estimate – Import Wizard (continued) Step 7 – Add pictures to a file. Click on the Add button and select a picture on your computer. Open it to add it to the files. Click on a picture to enter a description. Public: Check this box to make the picture visible to the suppliers. Legend: Enter a description of the picture. Delete: Remove the picture from the file. This is the Import Wizard’s final step. Click on the Next button to go to the Confirmation request page. 17 © PROGI.COM INC.
Guide for the Collision Shop Back to content Parts Availability Preview After completing the Import Wizard’s steps, you will be directed to the Confirmation page. Depending on your insurer agreement, it may be possible to preview parts availabilities. This information is given as reference only. It has not been confirmed by the supplier. Select Confirmation in the left menu to obtain availabilities and current prices. Please see Annex 1 for a detailed description of the left menu. Click on Preview As per your insurer agreement, you may order without waiting for a confirmation request if the file contains O.E.M. parts only, e.g.: for a recent vehicle insured for its original value. Confirmation Requests Availability confirmation requests are mandatory before being able to order parts. In left menu, click on Confirmations in the Availability section. Specify a delay. The recommended timeframe is one hour, this allows suppliers to do the necessary check-ups. The first confirmation request will be sent to all selected supplier types. For subsequent requests, you may select from which supplier type you would like a confirmation. Click on the Request Confirmation button. 18 © PROGI.COM INC.
Guide for the Collision Shop Back to content This is when you can let ProgiParts work for you!!! You may now go ahead and do other tasks while ProgiParts works on getting confirmations for the different parts. You can close ProgiParts and come back after the delay to see available parts. Confirmation Results Once the confirmations received, this list shows the parts availabilities according to the different suppliers’ inventories. In some cases, a transportation fee may be indicated. Confirmations are displayed as soon as suppliers send them. The list is automatically refreshed every minute. You can print it before the end of the delay. However, you must wait for the end of the delay period to order parts. As for O.E.M. parts, dealers may confirm them before the end of the delay. Click on New confirmation request to return to the previous screen and edit your choice of parts to confirm. This option becomes available only when the previous confirmation period is finished. Use the check boxes to select parts. (Not available for parts already ordered). The choices made here will be automatically transferred to the order section. For those who like to print the confirmation results, your selections will also appear on the printed version. Suggested Parts Suppliers may recommend certain parts to add to the list or to replace unavailable parts. They may suggest assembly items. Suggested parts are already confirmed, however, you must add them to your main list to be able to order them. Check the parts to add them to the list. Click on the Add button. In the left menu, click on the Suggested Parts button to view and order. 19 © PROGI.COM INC.
Guide for the Collision Shop Back to content Order Parts Online Ordering Steps Order: Information and ordered parts. Cancellation and returns: Cancellations and returns to suppliers. Labour credit: To request a labour credit. Date received: To enter the parts reception date. Summary of the order. See Annex 3 for orders with a deferred date. The parts from your estimate are listed in the Order page. Click on a part to see a list of who confirmed along the delivery delay and parts specifications. 1 2 For each part, select the supplier Click on the Order you want to order from. button. 3 4 Enter the order number and if Confirm the order. Done! needed you may enter a message for the suppliers. Number of ordered parts. 20 © PROGI.COM INC.
Guide for the Collision Shop Back to content Order Summary Once an order has been placed, the summary becomes available in the left menu bar. Order number and repair reference number. Parts delivery date Ordered parts. Labour credit requests. Returned parts. This link takes you to the ProgiParts webpage (Accounting Portal) where Print the you may consult the transactions history for his file and print invoices. summary. Importing Supplements If a supplement was added to a file in your estimating software, it will be detected. You will be asked to import it the next time you open this file in ProgiParts. (ProgiParts needs to be closed and restarted to detect supplements.) If you do not import the supplements right away, (or you only import certain parts), you can return to this section later by clicking Supplement search in the File menu on the top left. Select parts. Click on Import selected parts. Once this part done you will need to request a new confirmation for the added parts or order directly. 21 © PROGI.COM INC.
Guide for the Collision Shop Back to content Cancellations and Returns Select the part to cancel / return. Select the cancellation reason. Add details (optional). Add photos (optional). Once the Cancellation Reason Click on the Confirm button. selected, click on the OK button. After the processing is complete, click on OK. The changes will be communicated to the ProgiParts network. Note: Use the same method for cancellation or for returns: Cancelling parts that are not yet invoiced will cancel its order. Cancelling invoiced parts will create a return and credit request. The system will automatically detect if parts were invoiced or not and offer the related option. 22 © PROGI.COM INC.
Guide for the Collision Shop Back to content Labour Credits You may request a labour credit if the part received is of inferior quality than expected. This credit is equivalent to the amount of repair hours required to bring the part to the quality promised. Select the part to be credited. The hourly rate is predetermined by the insurer. Enter the number of hours to be credited. Enter a note as needed. Add a photo of the part you received. The photo must have been taken before the repair. Click on the Request button. A confirmation will be displayed and the information for the labour credit will appear on the list. If after 15 days you credit requests have not been processed, an automatic reminder will be sent to the supplier and their banner/group representative. 23 © PROGI.COM INC.
Guide for the Collision Shop Back to content Date Received (optional) To help us improve the service offered by ProgiParts, we invite you to enter any delivery delays that may occur. Click on the calendar to Use the scroll down menu to enter a receive date. select the length of the delay. Check the parts for which you are entering a delay. Click on the Confirm button. Click on OK 24 © PROGI.COM INC.
Guide for the Collision Shop Back to content Invoicing Once an order is placed, suppliers must deliver the part and then register their invoice with ProgiParts. For each sale confirmed and registered by the supplier, ProgiParts emails an invoice in PDF format. When the insurer pays the invoice The invoice will be marked as “Paid”. No further action is required from the shop in ProgiParts. Enter the invoice in your home accounting system as it will be deducted from the insurer’s statement. When the collision shop pays the invoice The invoice will not be marked as “Paid”. The amount will be charged to your ProgiParts account. You will receive a monthly or bimonthly statement by email (according to your insurer agreement). The payment to ProgiParts is due upon receipt. Invoices shipped with parts: Some suppliers send an invoice with the parts. DO NOT PAY THIS INVOICE. The real invoice will be issued by ProgiParts and emailed in PDF format. 25 © PROGI.COM INC.
Guide for the Collision Shop Back to content Invoicing Quebec Intact, belairdirect, SSQauto, Non-insurer La compagnie Industrielle Alliance, agreement files For which file? d’assurance belair inc. Promutuel Payment is not done Only method 1 applies. Only method 2 applies through ProgiParts Collision shop pays Collision shop Who pays? Insurer pays ProgiParts ProgiParts pays suppliers Ordered through ProgiParts ProgiParts ProgiParts Indicator on invoice Produced by ProgiParts (email), Produced by ProgiParts Produced by supplier, Invoice addressed to shop, with PAID (email), addressed to shop. submitted to the shop. mention. The insurer pays ProgiParts, The shop pays ProgiParts, Submitted to supplier. Payment ProgiParts pays the suppliers. ProgiParts pays the suppliers. ProgiParts not involved Dealer enters invoice? Yes Yes Yes Dealer enters returns? Yes Yes Yes 26 © PROGI.COM INC.
Guide for the Collision Shop Back to content Invoicing Alberta and Ontario Intact, belairdirect, Intact, belairdirect, Non-insurer For which files? Belair Inc. Belair Inc. agreement files Payment is not done through ProgiParts Collision shop pays Collision shop Who pays? Insurer pays ProgiParts ProgiParts pays suppliers Parts Filters According to insurer’s rules. According to insurer’s rules. None Ordered through ProgiParts ProgiParts ProgiParts Produced by ProgiParts (email), Produced by ProgiParts Produced by the Invoice addressed to shop, with PAID (email), addressed to shop, supplier, submitted to mention. without PAID mention. the collision shop. Cheque to ProgiParts. Submitted to the Payment must be done supplier. Payment None within 2 weeks (maximum) ProgiParts not involved following reception of account statement. Supplier’s discount Yes Yes Yes Shop can claim taxes? Yes Yes Yes Depending on the Insurer pays the entire Yes. Subtracted from the Yes insurer involved, if appraisal? discounted cost of parts. applicable. Enter returns in Yes Yes Done by the supplier ProgiParts? 27 © PROGI.COM INC.
Guide for the Collision Shop Back to content Invoicing Atlantic Provinces Intact, belairdirect, Non-insurer agreement For which files? La compagnie files d’assurance belair inc. Payment is not done through ProgiParts Collision shop pays Who pays? Insurer pays ProgiParts suppliers Parts Filters According to insurer’s rules None Ordered through ProgiParts ProgiParts Produced by ProgiParts (email), Produced by the supplier, Invoice addressed to shop, with “Paid” submitted to the collision shop. mention. Submitted to the supplier. Payment None ProgiParts not involved Supplier’s discount Yes Yes Shop can claim taxes? Yes Yes Insurer pays the entire Yes. Subtracted from the Depending on the insurer appraisal? discounted cost of parts. involved, if applicable. Enter returns in Yes Done by the supplier ProgiParts? 28 © PROGI.COM INC.
Guide for the Collision Shop Back to content ProgiParts Website To view the transactions history, go the Online order section in the left menu and click on Summary. At the bottom of the window, click on the link Transactions history website for this file. This will take you directly to the files details. Click on Main menu to search for other files. (See next page.) In the site, you will find a legend below the parts list. 29 © PROGI.COM INC.
Guide for the Collision Shop Back to content ProgiParts Website – Main Menu This is the ProgiParts website’s main screen, here you can: Search for files by: o ProgiParts number. o File number. o Collision shop reference number. o Invoice number. Access the Accounting portal link. o Policy or claim number. o Insurer or insured’s name. Enter a period for the search. Click on the Search button. Generate invoices and credits report. Your pending and archived credits requests. If after 15 days, you credit request has not been processed, an automatic reminder will be sent to the supplier and their banner / group representative. You may access archived credit requests and reactivate or delete them. If a supplier refuses a credit request, the part status in the Your recent orders page will show as Refused credit. 30 © PROGI.COM INC.
Guide for the Collision Shop Back to content ProgiParts Website – Accounting Portal Use this section to generate an account statement and indicate to Progi which invoices will paid. Click on the Generate and account statement button. Select what transactions from which files to include in the statement. You may have the statement results grouped by files or listed by dates. Click on the Generate and account statement button. You may also generate it in Excel format. Transactions are detailed with suppliers, invoice number, amounts, etc. Transactions paid directly by the insurance company are clearly indicated. Select Invoices to Pay Select invoices to include in your next payment then click on Obtain a payment number. (Not shown here) Review Payment Details The selected invoices are listed so you can review your payment detail (with final amounts) before proceeding. Click on Confirm the Payment to proceed. Write the Payment Number The website issues a confirmation number to write on the cheque when producing a payment. Mail cheques to ProgiParts: 500 rue Saint-Georges, suite 200, Trois-Rivières (Québec), G9A 2K8 31 © PROGI.COM INC.
Guide for the Collision Shop Back to content Annex 1 - Vehicle Files Menu Details: General information including the file, insurance policy and claim numbers as well as the client’s name and important dates. Vehicle: Year, make, model, mileage, VIN, etc. Photos: Photos included in the file. Messages: Parts suppliers’ messages related to the file. Lists of parts by supplier type. o Recycled: Recycled parts. o O.E.M.: Original parts. o Aftermarket: Aftermarket mechanical parts. Preview: Recycled parts availability preview. This information is for reference only and has not been confirmed by the suppliers. Confirmations: Confirmations results per supplier displayed in a table format, (you must confirm at least one part to access this section. Suggested parts by the suppliers to replace unavailable parts. Order: Online parts ordering section. Cancellation and returns: List of parts that can be cancelled or returned. Labour credit: List of parts for which you may request a labour credit. Date received: Enter the parts delivery date or delays. Summary: Order summary and link to the transaction history website. 32 © PROGI.COM INC.
Guide for the Collision Shop Back to content Annex 2 – List of Files under the Different Tabs In ProgiParts top menu, main tabs contain sub tabs where files are grouped according to order status. This lets you quickly find your files. Main tabs Sub tabs Contains at least one part for which the state is: New n/a Link to create a new file Parts are not ordered yet. New files In preparation Waiting for confirmations. Received from an This list contains only files received from an appraiser and ready appraiser to be imported. Confirmations were received for these Quotes Quotes received parts. Marked as back ordered by the supplier. The supplier does not wish to sell this part. Need attention Part ordered with a passed date. The credit request was refused. Part ordered for a later date. Invoiced and has a delivery date. Orders To be received Ordered but not delivered/invoiced. Invoiced with no delivery date. Mark this part as delivered with the Received Mark as delivered button. Part for which a credit was requested. Credits The credit request was refused. Cancelled and credited. Recent All the user’s files. Files Archives Files 60 days and older only. 33 © PROGI.COM INC.
Guide for the Collision Shop Back to content Annex 3 - Orders with a Deferred Delivery Date The deferred delivery date feature lets collision shops order parts and indicate a later delivery date. Suppliers receive the order with the desired delivery date. Here is the process: Shop The shop orders parts and indicates a later delivery date. A warning to this effect is displayed under the Note section. Supplier The supplier receives deferred order notification. The date from which the supplier may invoice the parts is indicated on the order. Warning: The supplier is under no obligation to reserve the parts until the desired delivery date, nor to guarantee that the prices will remain unchanged. Shop 4 business days before the desired delivery date: ➔ Receives a deferred order reminder by email. ➔ The shop may then cancel or modify the order if necessary. ➔ No other action is required from the shop. Supplier 3 business days before the desired delivery date: ➔ Receives the deferred order confirmation with the desired delivery date. ➔ Informs the shop of price difference (between time of confirmation and now). ➔ The supplier may now invoice the parts and prepare the delivery. 34 © PROGI.COM INC.
Guide for the Collision Shop Back to content Annex 4 – CIECA Files Exportation Mitchell and Audatex Exportation Tool The ProgiAssistant is an application that retrieves estimates exported from Audatex or Mitchell on your computer and transfers them to ProgiParts. The ProgiAssistant is installed automatically when you update ProgiParts (since version 6.3). You do not need to configure anything in the ProgiAssistant. Importing Estimate Files in ProgiParts — How Does it Work? ✓ The estimates are created in Audatex and Mitchell. ✓ You must activate the exportation of CIECA files in the system you use (Audatex or Mitchell). ✓ These systems will then create folders on your computer where estimates will be exported. ✓ You need to tell ProgiParts where the folders created by Audatex or Mitchell are located on your computer (as shown further down in this document). ✓ ProgiAssistant will automatically detect the arrival of estimates in these folders and send them to ProgiParts. In the ProgiParts settings, under the Importation tab, you need to add the folders that Audatex or Mitchell created on your computer. Continue to the next page to learn how to automatically receive Audatex and Mitchell estimates in ProgiParts. 35 © PROGI.COM INC.
Guide for the Collision Shop 1 Retour au contenu Activate the exportation of CIECA files in Audatex and Mitchell. In Audatex and Mitchell, you must activate the exportation of CIECA files and note where these systems will create a folder for exporting estimates on your computer (import path). Before proceeding to step 2, please read the instructions for the system you use: Audatex (p.38), Mitchell Ultramate (p.39) and Mitchell Cloud Estimating (p.40). 2 Show ProgiParts where to find CIECA files on your computer. Go to Settings. The folders created on your computer for CIECA file exportation are listed here. You need to add those you noted in Step 1. We strongly recommend that you activate the automatic deletion option to avoid delays when opening the software and searching for new files. ▪ Click on Add to search for the folder created by Audatex or Mitchell ▪ The folder is now added in on your computer. ProgiParts. ▪ For example, if in Step 1 you noted that Audatex or Mitchell created ▪ Click on Save. the folder C:\CIECA260\Export, you would need to go to your C: ▪ This information will be directory, then click on CIECA260 and on the folder Export. automatically sent to the ▪ Click on OK to add the file to ProgiParts. ProgiAssistant. 36 © PROGI.COM INC.
Guide for the Collision Shop Retour au contenu 3 Let the ProgiAssistant do its job. The ProgiAssistant detects when new CIECA estimate files are exported to your computer and automatically sends them to ProgiParts. You will find them by clicking on the New tab. 37 © PROGI.COM INC.
Guide for the Collision Shop Retour au contenu Audatex Exportation Path 1 Connect to Audatex at: http://audatexsolutions.com 2 In the left menu, click on Setup. In the list of companies, click on the link Audatex under the Type column. 3 In the next screen’s left-side menu: • Click on Options and on Export. • Note the export path you will use. This is the folder Audatex will create on your computer to export files. You will need to select it in Note the path. ProgiParts. • Check the Always export… boxes. • Select the CIECA 2.60 format if available. IMPORTANT: Do not change the paths as they may be linked to other systems. Do not use the Browse button. 4 Now that you have noted the export path, you need to select it in ProgiParts. (See step 2 on p. 36) Note: If you can’t find your estimate and have verified that the export paths are valid, you can try to export it manually. In the list of insurance companies, check the box on the left of a listed company and click on Export Files in the left-side menu. In the next window, confirm the export path you wish to use. Select the right one and click on Export to update the information in Audatex. 38 © PROGI.COM INC.
Guide for the Collision Shop Retour au contenu Mitchell Ultramate Exportation Path 1 Open Mitchell Estimating Ultramate, (green icon). 2 In the top menu, click on: ➔ The System Info tab ➔ Preferences 3 Click on the Import/Export tab 4 ➔ Under Operations, check the EMS Import/Export box. ➔ Under EMS Import/Export, note the export file and check the box Enable EMS Export. Note the path. 5 IMPORTANT Exportation is not done automatically. When the estimate is done, the shop must go to Files and Save EMS. This way, you can see the estimate when creating a ProgiParts file. 6 Now that you have noted the export path, you need to select it in ProgiParts. (See step 2 on p. 36) 39 © PROGI.COM INC.
Guide for the Collision Shop Mitchell Cloud Estimating Exportation Path 1 Access your Mitchell Cloud Estimating account. 2 In the left-side menu, click on the Estimate tab. Open the Export EMS menu. Click on View Import/Export Settings. Under Auto Export, check the EMS box. Note the path. 3 Now that you have noted the export path, you need to select it in ProgiParts. (See step 2 on p. 36) 40 © PROGI.COM INC.
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