Getting over the Great Wall: 7 tips for successful B2B Marketing in China - 7 valuable tips to elevate your B2B marketing in China - Brandigo
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Getting over the Great Wall: 7 tips for successful B2B Marketing in China 7 valuable tips to elevate your B2B marketing in China
Tip 1: Make Sure It's in Chinese Even educated Chinese will usually prefer to read materials in their own native language. Don’t make this harder than necessary. Make sure you have a trademarked Chinese business name – the combination of Chinese characters as well as the phonetic sounds in different dialects is important to test. Do you have a clever tagline that only works in your native language? Do your research and make sure your message doesn’t get lost in translation. All of your collaterals should be in standard Mandarin: Brochures Namecards Website
Tip 2: Treasure Your Brand You may hear that you have to completely change or modify your marketing materials for China. While they should be localized as we mentioned earlier, this doesn’t mean you have to throw out your visual identity and core messaging. Keep your brand values close – the things that make your product a success are worth keeping hold of. Don’t allow these to be diluted or changed. If you are a global brand it makes no sense to make changes that lead to a loss of brand equity. Listen to feedback from people in China. It’s a balancing act and a tricky one. Remember for every China success story you hear, there are many others who have tried and failed by sticking dogmatically to ‘their way’. Learn from their mistakes. Study what they did wrong.
Tip 3: Do Your Research Whether this means a full-blown survey, focus groups, or just trawling industry websites, do your homework to understand your market. Is your product something that is already available? How much do you know about your competition? Do you know who your target market is and where they are? Have you made efforts to understand your customers and what they are trying to achieve? Have you mapped all the touchpoints your Chinese customers have with your brand? Do you understand the China buyer journey?
Tip 4: Website You may have heard of the Great Wall, but what about the Great Firewall? This is essentially what restricts internet access in China, and creates an online environment with different rules. Test website usage to make sure that Chinese users can easily find their way around your website and understand your offer. Websites that have a global feel will also infer that you are a global company – very important in a crowded market. If your website is hosted outside of China, it may be slow to access. If your website has Twitter, Facebook or YouTube APIs built into it, it may not load at all. Ensure your website is SEO-friendly – in Chinese. Optimizing for a Baidu search – the predominant search engine – means: o Keyword research & optimization o Meta descriptions & page titles o Image Alt tags o Proper page text hierarchy
Tip 5: Key Verticals You need to know where to go in order to penetrate the Chinese market. Find out what is popular in your industry. Becoming a lighthouse of information, through different channels, will help attract your target customers. Trade fairs and exhibitions are useful for meeting a lot of people – try to host an event or give a speech. Trade Media – print trade advertisements and advertorial are usually not prohibitively expensive. Associations – essentially quasi-governmental in nature, many of the laws and industry rules come from them. Your own website – develop fantastic content to attract target customers, whether as downloadable white papers, brochures or videos.
Tip 6: Social Media Your perfectly crafted social media campaign on Facebook, Twitter and YouTube is essentially blocked in China. In China, B2B marketing social media is constantly evolving and offering great opportunities to lead your industry if you do it right. Weibo The most popular microblogging platform in China (similar characteristics to twitter). WeChat The most popular social media platform in China where most city dwellers spend their online time. Douyin (TikTok) The most popular video-sharing platform in China (known as TikTok oversees). Where else? This depends on your customers and the way that they use social media. Understanding your client’s media and social media ecosystem and behaviors will help you correctly target them.
Tip 7: Look at Your Network If a division of your company, or your stakeholders, already has a foothold in the Chinese market, then exploit this. Companies who have already tested the water here will have built up a bank of knowledge. Ask them about China, their successes and failures, to make sure you are in the strongest position when you start out here. Marketing is one of the fastest changing parts of any business. Talk to people at the forefront, and keep in touch. In six months time, it might all have changed. If you don’t have them, find the right people. Whether this means an agency, consultant, or full-time staff – the right people can make everything happen for you in China!
Brandigo has been at the forefront of strategic marketing in China for the last 17 years. Based in Shanghai with a network of contacts across the globe, the agency has had a ringside seat to witness China’s economic boom. Brandigo works with B2B businesses to develop content across digital, print and video, as well as to plan and implement clear, effective and value-driven marketing campaigns. Have you enjoyed our ebook? Get in touch with any comments and questions Phone: +82(21) 6083 1177 Unit B/C, 4th Floor Anken Access Email: hellochina@brandigo.com 285 Anyuan Lu Jing’an District Follow us Shanghai On LinkedIn @ brandigo-global PRC 200041 On Instagram @ brandigo_global Or Facebook @ BrandigoGlobal
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