Engineering GREAT the IMI Way - IMI plc
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The IMI Newsletter Issue 6 February 2017 Mark Selway gives his review of 2016 Engineering Page 2 Lean achievements in GREAT the IMI Way Critical Engineering Page 7 On-line video guides a hit with Hydronic Engineering customers Page 16 Localised manufacturing creates Critical Precision Hydronic opportunities for IMI Buschjost Page 21
Highlights As forecast in last August’s edition of the IMI Eye, 2016 proved to be a difficult but defining year for IMI and the wider global environment in which we operate. No-one could have forecast the magnitude of political change which was to take place and while the general economy proved to be lacklustre, it is encouraging to note some early signs of growth from many of our markets as we head into 2017. IMI Critical Engineering opens New valve for medical market In terms of IMI, I am pleased to report new localised manufacturing launched by IMI FAS that our plans to invest significantly in the key competitive levers for the future were plant in China P7 absolutely right and today we have a leaner, P4 more dynamic and competitively stronger business, which is ready to capitalise on the opportunities that an improving market environment will bring. At the Group level, I was able to report results which were directly in-line with market expectations. I also confirmed that we remained absolutely focused on our plans to build competitive advantage and that the culture of continuous improvement is now firmly embedded across every area of our operations. I am absolutely confident that this cultural shift is now providing an ever stronger foundation for the future and the momentum of change is gathering pace in all three of our divisions. Our operational performance in the year showed considerable progress Innovation workshops generate Two divisions promote IMI with a number of our businesses now new ideas at IMI Hydronic at Valve World exhibition moving towards world-class practices. The benefits were evident in our results Engineering P16 with particularly strong cash flow and P12 excellent progress evident in our working capital performance. Without question, the most exciting development in the year was the continued investment in great new products, and I am now confident that we have the foundations laid, in terms of quality systems, competitor tear-down and new project procedures, across all three of our divisions. These systems now provide us with an effective and repeatable mechanism for delivering new products routinely, which underpins the Group’s sustainable competitive advantage and growth potential. Our decision to combine the Group’s lean activities with our health and safety programme proved absolutely right and lost IMI Precision Engineering’s IMI Hydronic Engineering’s time accidents in the year were almost half the level experienced in 2015. We also introduced Asia Pacific team celebrates European sales teams a number of customer-facing metrics into first delivery of new Herion converge on Birmingham our lean scoring and benchmarking in 2016 valve – ‘Asia for Asia’ and while we still have plenty of scope for P24 improvement, it was pleasing to see real P18 progress being made in our on-time delivery, scrap and productivity across all three divisions. We also made huge progress in our financial control and systems throughout 2016 and our auditors were again able to report an 2 The IMI Newsletter Issue 6
Critical Precision Hydronic In 2016 the Group delivered fundamental improvements, which promise to transform our competitive dynamics... improved control environment across all areas steps had to be taken, these projects will place The Hydronic Engineering division also of the Group. The investments being made in the division in a much better competitive made huge progress in 2016 but unfortunately, our IT systems, and IT security, while painful to position for the future and ultimately place the warmer winter conditions in Europe and put in place, are already delivering benefits and our core manufacturing footprint closer to difficult trading in China did not reflect all the hard our work to implement peer group auditing in customers and in higher growth markets. work from Peter Spencer and his team in the 2017 will take the Group to an even higher Massimo Grassi and his Precision financial results. It was impressive that £55m level of financial capability and assist in best Engineering team also made huge progress of the division’s 2016 sales were generated from practice transfer. in the year and delivered results which products which were launched into the market The nature of our products has resulted were directly in-line with market expectations. in the past three years and the new over-the- in Critical Engineering being the most The core Class 8 truck market was lower by counter sales strategy resulted in the signing of impacted of all three of our divisions by difficult 30% in the Americas and the first half of 2016 two important distribution agreements. market conditions driven by the oil price was generally pretty slow for our largest sector, Like the other two divisions, Hydronic collapse through 2015 and 2016. Despite this, Industrial Automation. Engineering continued to invest into its products I am proud of the results produced by Roy Twite Despite these market pressures, the and infrastructure with a number of notable and his team. In terms of new orders, Critical division invested heavily in a terrific range of new milestones in the year. In Germany, the division’s Engineering out-ran the majority of the platform products, the first to be delivered in largest manufacturing site in Erwitte undertook competition and their improved working capital, over a decade. These products are designed a transformational project to refurbish their sand and inventory in particular, were major positives. initially to arrest the declining revenue base of casting operations. This undertaking required the The division put in place a structured our Industrial Automation activities and the entire facility to be dismantled, refurbished and Value Engineering programme which helped excitement which they have generated across reconstructed while at the same time continuing to both significantly reduce product costs and the whole division is a credit to Massimo and to support customer demand. The project deliver more that £80m of new orders which the Precision Engineering team. These new proved a major success and today we can boast would have either been lost to competitors, or ranges will initially feature at the Hannover Fair world-class performance from this facility and resulted in unacceptable margins. More than in the second quarter of 2017 and will be scrap rate reductions from 16% in 2014 to less 27 new and Value Engineered products were followed by a significant pipeline of great new than 6% following the refurbishment. delivered in the year, and according to Roy, this products across all of our core sectors for The lean scores for Hydronic also showed represents more new product activity than he many years to come. further improvement from their best in Group has witnessed in his 28 years with IMI. The division also made huge progress status while at the same time halving lost time The division’s lean scores, health and in improvements to its operating performance injuries to just two. Kan Ban and inventory pull safety and core customer metrics all made with world-class ranking now within the sights systems allowed response time to customers to significant progress in the year and it is pleasing of many of its operations in the year ahead. be halved during 2016 and plans are in place to to report that our newest factory in Korea These improvements resulted in a second improve further in the year ahead. The Polish achieved the highest lean score in the division, successive year of improved working capital, site continued to lead the Group in terms of a fantastic result for CD Suh and the very with the proceeds of reduced inventory being lean benchmarking and our site in Slovenia also dedicated team in that country. Our investments reinvested in new products and upgrades to increased its score to over 80%. were not only limited to Korea – during 2016 our factories. The increased focus on lean A significant highlight for the year was Jackie Hu and the China team consolidated also resulted in more than a 50% reduction in the first launch of the division’s new JD Edwards our three Chinese operations into a single lost time accidents. ERP system which was delivered on-time and world-class plant just outside Shanghai. Without doubt the most significant work on-budget in Poland and the division’s head The investment in our facilities at being undertaken was the reorganisation of office in Switzerland. Following some early and IMI Z&J in Germany also continued apace the division’s North American and European to be expected teething problems, the system is and the business now boasts new office and operations which will underpin a new dynamic now delivering huge efficiencies and the balance employee facilities to complement the upgrade in the way Precision Engineering operates and of Hydronic sites will be undertaken during the of its production halls and new equipment goes to market. This programme kicked-off course of 2017. layout, which are bringing improved flow with the appointment of Ryan Schroeder, I am sure that in reading this ‘year-at-a- throughout their operations. This £10m who took over the reins of the Americas glance’ summary you can see the continuation investment has been managed on-time and and restructured his operations into the new of the investment being made to improve on-budget while at the same time delivering a vertical structure, which streamlined his the competitive dynamics of the Group. very substantial order book. organisation and places the customer at centre These investments are beginning to provide a In addition to the product and new stage in his operational, marketing and product real differentiator in the market and I want to facility investments, the division continued its development efforts. thank all of our valued employees for their hard programme of IFS ERP rollouts with the new The European operations followed work and commitment to making IMI GREAT. system now fully embedded in Korea, Japan, suit with consolidation of the two operating India, the Czech Republic, Sweden and Austria. organisations into a single European business These projects have all been delivered on-time unit under the leadership of Peter Varwijk. and on-budget and the improved efficiencies This significant change will act as the catalyst which result, are already evident across all of for a vertical structure to be implemented in these regions. Europe during 2017 and has already taken out In order to respond to the slower market a number of layers across the organisation, environment, the Critical Engineering team while streamlining decision making in our Mark Selway accelerated their longer-term footprint largest region. Our Asian operations also CEO IMI plc rationalisation which unfortunately resulted delivered some great new products and in the closure or sale of a number of lower benefitted from the improved economic Full details of the 2016 results, including the growth sites and delivered £12m of cost saving conditions which grew their sales and profits webcast of the presentation to the City, in the year. While it is unfortunate that such across the majority of their territories in the year. are available at www.imiplc.com/investors 33
business improvement Critical opens new plant in Qingpu, China WRITTEN BY Saphira Shi Marketing Communication Mike Semens-Flanagan (centre) welcomes visitors to Group HQ IMI Critical Engineering, China from the Qingpu Government including the Mayor (fourth from the left) Just 10 months after the announcement that IMI would Qingpu Municipal Government. Key customers in China were also invest to carry out local manufacturing in China, joined by members of the IMI Critical Engineering Board, including IMI Critical Engineering Greater China opened its Jackie Hu. new facility in Qingpu on the outskirts of Shanghai, Jackie Hu, Critical’s President for Greater China & Korea and bringing together its manufacturing capabilities, business Mike Semens-Flanagan, Critical’s Director of Strategic Planning, management and sales under one roof. were delighted to host a delegation from the government of Qingpu on their arrival at Critical’s Birmingham headquarters last The 6,500 m² Qingpu facility, which includes a workshop August. Six individuals from Qingpu visited IMI, including the area of nearly 5,000 m², is a major plank of Critical’s commitment deputy Mayor of Qingpu District People’s Government. Following to develop its business ‘In China, For China’. presentations on IMI and the IMI Critical Engineering businesses, The official opening ceremony of the new site was led by the officials were pleased to support IMI’s investment in China by Roy Twite, Critical’s Divisional Managing Director. Guests of designating IMI Critical Engineering a technology company. honour included customer representatives, leaders from Qingpu This means that Qingpu will support up to 10% of IMI Critical Municipal Government including Hai Ping Yu, President of Engineering’s investment and also provide support for recruitment Shanghai Qingpu Industrial Zone Development Group and Zheng and training. Yi Zhang, Deputy-Director of Economic and Trade Commission of RoyTwite (centre), Critical’s Divisional Managing Director and guests of honour at the official opening 4 The IMI Newsletter Issue 6
business improvement Critical Precision Hydronic Lean teamwork with Supplier reduction project brings significant customers delivers rapid commercial benefit product improvement WRITTEN BY Christian Woodyatt Logistics Trade Compliance IMI Precision Engineering, Western Europe WRITTEN BY Barrett Bishop, At the beginning of 2016, a supplier Lean & HSE Manager reduction programme was launched IMI Hydronic Engineering with the objective of consolidating low volume or ‘tail-end’ vendors to a third party. Championed by Wendy Durston A kaizen event at Flow Design USA most important to customers, the team was in Fradley Procurement, and governed (FDI) was attended by selected able to identify a solution, and within two by Christian Woodyatt as a regional customers and IMI Hydronic days develop a prototype and create an representative, the scope of the Engineering employees. Designed action plan to start producing the new programme was to improve total costs. to resolve an ongoing quality issue design. A week later the prototype had which had been identified through our been machined, tested and the final design Based on the level of spend and ‘Voice of the Customer’ process, and approved for production. associated risk, fasteners were selected for in just one week an improved design Despite the success of the event and the programme. After assessing existing was being implemented. the delivery of a solution which addressed suppliers for performance, engagement our quality and delivery issues, there is and service agility, a UK company – Staytite, The operation of ball valves to control always scope to improve, which is exactly was selected as the best and most capable the flow of water requires the handles to what kaizen is aimed at. A common trap vendor. Staytite’s role is to supply all cope with large forces. In more than 30% of of continuous improvement is to wait until fastener products, including bespoke cases, the pipe and valve installations in the you have the ‘perfect solution’ before designs to IMI Precision Engineering. proximity of the ball valve require insulation implementation. This not only prevents Successful management and (due to the flow of cold water), preventing steady progress but can actually keep you implementation of the project relied on the comfortable use of traditional length from improving at all. Instead, with the everyone understanding the proposal and handles. To overcome this, Hydronic kaizen methodology, teams are encouraged commercial expectations. The project offers an extended handle to facilitate ball to take regular steps to improve as they team used standardised documents, valve setting. strive towards perfection. efficient data exchange and regular At the start of 2016, it became clear In the case of the extended handles, stakeholder reviews that provide accurate that the extended handles were top of this meant taking the new successful assessment of progress and an opportunity our product quality issues. A number of prototype one step further by reducing to agree actions and eliminate risk brought extended handles were being returned and production time and material costs to deliver by changing vendors. comments ranged from being too difficult additional competitive advantage. As an The implementation of this to turn, to breaking when used. In addition, added bonus, the kaizen event allowed the programme has brought us potential to supply chain problems resulting in delays team to identify and eliminate weaknesses change how we approach procurement and late shipments were impacting in resources and communications which and supply chain. Once implemented at deliveries and causing concern for our might have allowed quality issues like this to the identified sites, the European supply customers. arise again chain for fasteners will have reduced from A cross-functional FDI team consisting John Diep, QA/QC Manager said, fifty vendors, to one. of representatives from engineering, quality, “All in all, a successful outcome and positive Andrea Springell, Customer Service customer service, product assembly, sales, experience for the team who have seen Manager, Staytite said, “The gain for both took part in the kaizen event aimed at first-hand how lean methods such as businesses has been clear: it has brought finding a speedy solution to the problems. kaizen can bring tangible benefits to both IMI commercial and cost benefits whilst By focusing on the aspects which were customers and the business.” Staytite has strengthened its spend and leverage in the market.” IMI CCI Brno certified a WRITTEN BY Vera Snaselova healthy organisation HR Director, IMI CCI EAME IMI Critical Engineering IMI CCI Brno has been successfully re-certified as a ‘Health Promoting Enterprise’ by the Czech government and the National Institute of Public Health. The business achieved the highest possible award, grade three, improving on its 2013 certification at Grade 2. IMI CCI Brno was one of only 12 companies in the Czech Republic to receive this award in 2016, and received a trophy at an official ceremony in Prague in recognition of their achievement. (L-R) Christian Woodyatt and Wendy Durston (IMI), Andrea Springell and Tom Hall-Jones (Staytite) 5
business improvement Valuable lessons about lean in the back office WRITTEN BY Marcella Colombino Corporate Communications Assistant, IMI Hydronic Engineering Lean principles don’t just apply to manufacturing processes; they equally deliver real value to back office functions too. 12 participants from cross-functional The Hydronic team engaging in an exercise at the lean workshop groups recently took part in Hydronic Engineering’s first non-manufacturing lean workshop. The objective: How can we function more efficiently as departments? to be gained from applying lean principles. versioning videos and graphics, and every Group Lean Manager, Alan Harrison, Armed with a clearer understanding, participant was keen to put into practice hosted the session and outlined the basic the team, which included representatives lessons learnt with their teams. lean principles, tools and what actions from marketing and communications, legal, As Maria Hooper, Product Marketing and results could be expected from finance and business development, went Manager, said “I think lean principles and implementing lessons learned. The session on to explore adopting those principles for methods can be applied to any department explored the exchange of resources back-office tasks. Each group chose an process or working method, making this a between functional groups and how to ongoing problem and, with the help of lean very relevant workshop.” Louis Benoiston, apply them to different business scenarios. tools, broke it down to better understand Market Research Analyst, was in complete Initially, the exercise was completed cause and effect and establish practical agreement “Great event, very insightful and without structured input, then repeated actions to resolve the issue. practical. It will definitely help improve but with lean principles applied, including The workshop was a real success, my business practices and performance, ‘pull system’, ‘SMED’ and ‘one-piece-flow.’ the marketing and communications especially through using the tools Improvements in results and KPIs made it team identified 10 action points that explained during the workshop.” immediately clear to participants the value will dramatically improve the process of Executive obeya room set up at Precision HQ In late October 2016 Precision‘s goals. At a glance, anyone can see the WRITTEN BY James Malin Executive came together to start status of the largest projects of 2017 Lean Specialist IMI Precision Engineering creating the divisional Policy and any delays. Deployment Matrix for 2017. Used This level of visual management across IMI, Policy Deployment drives improvement. Every month is a method that increases the the division’s Executive team come effectiveness of an organisation. together to review their plans. It adds focus and balance to the The focus is maintaining the schedule company’s objectives by meeting the by focusing on delay resolution and needs of all stakeholders including implementing countermeasures to keep customers, employees, shareholders, projects on time. suppliers and the environment. This well-proven process will help us achieve our strategic goals whilst To visualise the progress of projects providing transparency of any problems from the Policy Deployment matrix, we and improving team work. have set up an obeya room at our head Following the success of the office in Lakeside, Birmingham, UK. Precision obeya room, IMI Critical An obeya room is a large room or area Engineering is following the same L-R Andy Roper, James Malin and Mari Docker in the Obeya room at Precision HQ used to visualise a project or process and process, in the same obeya room in co-ordinate a team to achieve the required Lakeside, Birmingham. 6 The IMI Newsletter Issue 6
business improvement Critical Precision Hydronic IMI FAS brings new product to market WRITTEN BY Loic Buros FLEXISOL Manufacturing Unit Manager IMI Precision Engineering Launched last November at the changeovers to switch instantly from one MEDICA/COMPAMED trade fair in variation to the other; and poka yoke Düsseldorf, the 6.5mm FLEXISOL valve integration, a mechanism that helps is the latest IMI FAS fluid control operators avoid mistakes, an innovative innovation for the medical, diagnostic and agile production line was designed. and analytical industries. The smallest Delayed product differentiation (DPD) valve in the IMI FAS range was helped reduce the complexity of the designed to precisely control gases assembly process. FLEXISOL is designed within portable medical devices as a modular platform that has options and diagnostic instruments. Lean for customer modification at the end of principles were integrated into the manufacturing process. With many the product development process variants of the valve, DPD has meant less and important to the success of the equipment was required for manufacturing, design process for the new valve. therefore improving flexibility with quicker and more simple changeovers that gives One objective of the new product full agility to the line. DPD also meant there development project was to build an ‘agile’ were lower levels of inventory and easier production line for the manufacture of supply chain management. the FLEXISOL valve. To achieve this, DPD is fundamental to the design of manufacturing engineering was involved multi-variant products like FLEXISOL. The right at the beginning of the design benefits are significant in terms of customer phase to introduce lean manufacturing service, simplifying the supply chain and techniques into the product. Using planning management. Its contribution to ‘once-piece-flow’ to reduce quality risks the success of bringing a revolutionary new FLEXISOL production line and Work In Progress costs; SMED for fast design to market has been significant. Lean achievements across Critical WRITTEN BY Nick Rowson-Jones IMI Critical Engineering in Greater China provided a GREAT Divisional Lean & HSE Director example of how value stream mapping (VSM) of customer orders IMI Critical Engineering and delivery can result in exceptional improvements. The team designed a new process after mapping the current and desired IMI Truflo Marine team undertaking 8D review – (clockwise) Rob Watson, Nora Asselah, future states which has resulted in a reduction of over 70% Chris Weston, Richard Rhead & Abbie Lemin in the time taken from quote to purchase order for aftermarket services (45% reduction for New Construction & Isolation) and almost halved the time taken from purchase order to delivery in aftermarket services. Jim Lim, VP Sales for IMI Critical Engineering Greater China said that one of the main conclusions he drew from the exercise was ‘Do more VSM workshops and invite relevant departments’ – a testament to the success of the approach. IMI Truflo Marine have been employing ‘8D’ (the eight disciplines problem-solving model) for a structured, cross- functional examination of the most complex problems facing the business. Focus is on areas with the highest improvement potential, with objective decision-making and visualisation of the problems to make them more accessible to a range of people. November and December saw the latest round of lean and Rob Watson, Engineering Director at IMI Truflo Marine HSE audits across the entire operations of the IMI Group. explains “The 8D process is an internationally-recognised We were delighted to see IMI CCI Korea, with a combined standard which improves the integrity of the investigation. lean score of 82%, emerge top of the IMI Critical I am delighted that 14 employees have passed the qualification, Engineering league table. A fantastic achievement which along with four of our key suppliers. We have launched shows world-class is possible in an engineering-to-order 23 8D projects and I am confident that we will deliver project-based business! Well done to CD Suh and the team significant improvements in customer and supply chain quality at IMI CCI Korea. as well as reducing our annual costs.” 7
business improvement New cyclonic dirt Site visits help create enthusiasm separator can be for ERP roll out mounted in any direction WRITTEN BY Brett Stagg ERP Programme Manager IMI Hydronic Engineering WRITTEN BY Maria Hooper Product Marketing Manager IMI Hydronic Engineering 2016 saw the successful implementation of Hydronic’s new IMI Hydronic Engineering’s new cyclonic dirt separator, Zeparo G-force, is one of ERP system at two of our sites. a kind. Launched in January 2017, it not only cleans heating and cooling systems With roll-out set to continue over much more efficiently than anything else on the market, it’s also the only dirt the course of 2017, the team has separator of its size that can be mounted both horizontally and vertically. borrowed best practice suggestions from our operations colleagues to Dirt causes havoc in heating and cooling systems, both old and new. This by- increase employee engagement product of the construction process or of corrosion can become trapped in high-value and address directly any concerns equipment, such as boilers, pumps and valves, leading to expensive maintenance and the team may have before repairs, or even to system breakdown. implementation The new Zeparo G-force eliminates this problem. Its unique cyclonic technology removes dirt, sludge and magnetite particles 9 times faster than similar devices, data Site visits have been successful which has been proven by independent tests from the UMTEC Technical Institute in when sharing best practice within Switzerland. Dirt and sludge are removed before there is any chance of critical the operations team on their lean components being damaged or compromised, helping to prolong system life span. journey, providing participants with Following the launch of the technology in small dimensions in 2014, customer an opportunity to see for themselves feedback called for bigger sizes and flexible installation position – both horizontal and how processes and systems work. vertical. The design team listened and developed the Zeparo G-Force whose unique The same approach can be taken in features allow for installation in all directions; a great advantage when space is at any other business area and has been a premium! introduced as part of the Hydronic The industry response has been extremely positive. Even prior to the official launch, ERP project. the Zeparo G-force has already been specified by WBG Gropius Wohnen as part of a Rather than hearing about the very large order for a wide range of Hydronic products that includes Pneumatex, TA, system second-hand in powerpoint and Heimeier for installation in a prestigious project due for completion this spring in presentations or conference calls, the Berlin, Germany. Change Management team have taken The Füllinsdorf R&D team in Switzerland took great pride in showing prototypes an innovative approach. They have of this latest innovation to the IMI Executive team during a recent visit. Dan Shook, introduced site visits to Poland for Group Finance Director said, “It’s hard not to be infected by the enthusiasm of the team all future ERP implementation sites. who have developed the G-Force who are clearly excited about the benefits it will This means new future users have the bring to customers.” opportunity to see the system in operation and interact with teams who have already gone through the process Sebastian Schweers, R&D manager of Pressurisation and Water of getting it up and running. “It gives Quality at Fullinsdorf shows the Executive team the new Zeparo G-force prototype during their visit to the Füllinsdorf factory the teams confidence that the system works and that they have nothing to fear”, said Hydronic Finance Director Alex Hunt, who has sponsored the initiative. So far 43 visitors have been sent to the new installations and the response has been overwhelmingly positive. “When I went to Olkusz I had the opportunity to see the system working and talk to the team who participated in the implementation. It is hard work, but experiencing first-hand the efficiencies it will bring to the business gave me the confidence that it can be done and that the efforts are well worth it.” said Paul Molhoek, Plant Manager at IMI Hydronic Engineering’s Erwitte site in Germany. The teams are very enthusiastic about the roll-out and motivated by the clear benefits it will bring. 8 The IMI Newsletter Issue 6
business improvement Critical Precision Hydronic Material flow Rationalisation delivers project at Brno improves cost savings at IMI Orton production WRITTEN BY Enzo Stendardo Sales & Marketing, IMI Orton efficiency IMI Critical Engineering WRITTEN BY Tomas Petrik Logistics Manager IMI Orton’s MV valve series represents a significant portion of the company’s IMI Precision Engineering, Brno sales. Thanks to the work of a multi-disciplinary team, significant improvements have been achieved in the supply chain management, cost, and performance of this important range of valves. A team at IMI Precision Engineering, Brno recently overhauled its materials The MV valve series has been engineered and manufactured by IMI Orton in handling process. The significant Piacenza, Italy, since 1990. Common to many companies producing industrial valves, amount of space for logistics on the each time a project and order was received different valve sizes and ratings were shop floor caused inefficiencies in developed. A Senior Engineer at IMI Orton explains “At the time of an order the focus processes and time for the operators was naturally on delivering that order, but each single valve design was produced to feed the line or search for materials. without considering the possible harmonisation of similar valve components.” The intricate planning process included The company decided to take a step back and establish a multi-disciplinary core and cross-functional teams team to undertake a ‘design for manufacture and assembly’ project. This is a key tool and began with a review of current in our Value Engineering approach that is designed to improve a product’s design processes. efficiency and manufacturing processes. Team members were drawn from a wide range of departments in the company including sales and marketing, quality and Starting with a ‘Plan for Every Part’ production, which meant that different perspectives were taken into account when analysis, the team recorded every piece looking at how to optimise the valve design. of data available on the parts, including The results have been significant. The standardisation of parts has resulted package size at the point of use and hourly in a 40% reduction in the number of parts and combined with a standardisation of consumption. The analysis helped define materials, the company has moved from a ‘push’ to a ‘pull’ supply chain philosophy. our objective of moving from a pick-to-order This has delivered remarkable cost savings. The design rationalisation has also process to a ‘supermarket’ concept, where delivered significant improvements in SMED (single minute exchange of dies) reducing parts are replenished as inventory is used. the time it takes to complete equipment changeovers. A spaghetti diagram to track the actual Francesco Bracchi, Engineering Manager, IMI Orton said “The learnings from this flow of products and people revealed the project are now being taken to other valves series as well as increasing the focus on potential to combine or more closely align changeover time in machining. We are confident that applying these learnings will pre-assembly and final assembly. deliver even greater benefits to IMI Orton.” Detailed review of our vision documents showed that significant changes to the layout of the shop floor would be needed. The original factory layout used many 110cm aisles, which are too narrow for the milk-run process required to replenish products. It was important that there was also enough space for empty boxes to cover the cycle time of the milk-run. Based on capacity and Takt time, we calculated the material quantities needed and one major finding was that components would need to be replenished using a two-bin system. Sascha Tometschek, Brno’s Plant Director said “Standard Operating Procedures were developed for new processes and we created a skills matrix to cover three-shift and potential swing-shift models. Following shop floor training on ‘Supermarket’ and re-loading processes for ‘Make-to-Order’, the team went on to launch the pilot milk-run. The process is successfully managed through a daily operations meeting and over the next 10 months there are plans to roll out across the wider plant.” An installed MV butterfly valve with actuator on top 9
business improvement Lean techniques transform Shanghai’s lead time WRITTEN BY Celina Wang Asia Pacific Lean Champion IMI Precision Engineering Praise for In a first for IMI Precision Engineering Shanghai, the production levelling By utilising several lean techniques, including 5S, and conducting six major IMI CCI Korea’s process ‘heijunka’ was introduced to its cylinder line with the purpose of SMED projects and a number of process layout changes, the workshop was rapid IFS ERP levelling workload throughout the workshop and supply chain by transformed into one of efficiency; where the number of cylinder daily changeovers implementation operating at the rate of customer was higher, but output and workload ‘TAKT’ (demand). The objective was to was levelled. WRITTEN BY Patrick Roxbee-Cox reduce lead time, reduce inventory, Divisional IT Director improve productivity and, ultimately, The overall pull / heijunka results: IMI Critical Engineering increase market share. l On Time In Full (OTIF) improved by 7% l Lead time reduced by 85% The introduction of heijunka was a IMI CCI Korea has successfully l Inventory turnover improved by 28% proactive initiative to make the lead times completed its first month-end l Change over time improved by 92% of the cylinder products significantly more close using its new IFS ERP competitive in the market and improve system in the very first month The heijunka project team is quick to customer service and response times. after it went live. recognise that, although the key objectives Over a 10-month period, a cross- have been successfully achieved, lean is The IFS Project Manager functional project team, comprising five a continuous journey. Focus over the praised “the dedication and hard separate business functions and over 20 coming months will remain on developing work of the Korean Finance team employees, together with heijunka and lean the process and identifying areas for and the LEAP team members in specialists, challenged itself to transform further improvement. bringing the project to a successful the two cylinder CNC lines to run in One conclusion”. Piece Flow: the process of manufacturing Senior executives within IMI to order. were quick to recognise the team’s commitment. Critical’s Chief Finance Officer Ian Johnson described it as “an amazing achievement”. Shane Greenwood, ERP Implementation Programme Director, added “This achievement shouldn’t be underestimated. In the 25+ projects I’ve launched throughout my career, this has only been achieved a handful of times because it is so difficult to complete all the migration and reconciliation work on time, deal with the learning curve of new users, resolve go-live issues quickly and effectively, and (the most difficult part) ensure all transactions from the blackout and for month 1 are entered accurately in the system. And that’s before you have to complete the closing process for the first time on time!” Well done to IMI CCI Korea and the IFS team! IMI Precision Engineering, Shanghai’s Lean Project Team 10 The IMI Newsletter Issue 6
business improvement Critical Precision Hydronic Site visits and lean training impress valued customer WRITTEN BY Colin Cooke techniques and the operational benefits Also, SDC requested a technology Key Account Manager achieved by implementing them. day each quarter as an opportunity to IMI Precision Engineering, Ireland Suitably impressed, SDC Trailers present new products and understand the have since introduced several elements quality and design focus of the customer. The success of the lean and ideas from IMI Precision Engineering’s manufacturing processes that processes in their own lean journey. are being applied at IMI Precision Following the initial visit, further SDC Engineering’s Fradley site attracted representatives have visited lean the keen interest of our customer, workshops in Fradley as part of an SDC Trailers, who were eager to ongoing exercise to share best practice. learn how a well-implemented The team at Fradley also led two and effective lean programme can technology-focused days for SDC Trailers. increase efficiency and reduce The first was to present developments in costs. mobile pneumatics and to understand the customer’s roadmap for next generation At the request of SDC Trailers, trailer technology. The second was members of the company’s senior an on-site training day attended by management team visited both sites representatives from various SDC Trailers to attend a tour by Manufacturing business functions into the fundamentals Manager, David O’Neill, and Quality of compressed air and pneumatic circuits. Manager, Jimmy Lagan. Fradley is the With both events drawing a very manufacturing site for components Training SDC Trailers personnel on the positive response from the customer, an fundamentals of pneumatic circuits used in vehicle fittings by SDC Trailers, agreement was made to share training so the company had a particular interest content with other production staff and in talking about several of the site’s lean new starters at SDC Trailers. Systematic approach reduces scrap by 70% at Erwitte site WRITTEN BY Guido Grimm Quality Manager, IMI Heimeier, Erwitte IMI Hydronic Engineering A step-by-step process optimisation caused the majority of the problems. humidity and additives used, to help clearly exercise has yielded a dramatic 70% Natural sand had been used for years, define the upper and lower action limits reduction in casting-related scrap at however, it’s an inconsistent material due that would deliver improved castings. the Erwitte factory in Germany. to variations in grain size, humidity and Optimising the casting tools using additives. The team decided to switch to failure analysis systematics and dedicated Back in December 2013, the synthetic sand which provides a more casting simulation software in the foundry casting-related scrap rate at the site stood stable and consistent casting medium. pattern-making process completed the at an unacceptable 17% across the value With one problem solved, a range project. The end result: an impressive stream. Something had to change, so of other issues were addressed to scrap rate reduction from 17% to a much a comprehensive process analysis to help improve the process as a whole. more satisfactory 5.3%; a remarkable 70% determine the underlying cause of the The casting method, sand mix and overall improvement. When you consider problem and identify a solution was put main control systems were overhauled. that the Erwitte factory produces in excess into place. KPIs were established for every process of 10 million castings per year, that’s a Initial findings revealed that the parameter, including temperature, sand significant reduction in wasted materials! moulding material and sand-mix system 11
business improvement Generating innovative ideas is key to our future WRITTEN BY Markus Bobbert Lead Engineer/Innovation Champion IMI Hydronic Engineering, Füllinsdorf Innovation and idea generation play a vital role in developing the solutions essential for meeting tomorrow’s challenges. An on-going series of innovation workshops are creating a collaborative approach to ‘engineering Carina Schlueter, Claudio Wagner, Norbert Ramser, and GREAT’ with employees across Hydronic sites and Gian Schlaepfer at the innovation workshop in Füllinsdorf departments all contributing. Kieran Griffin, Head of Engineering said “We’re trying to get phenomenal 93 ideas around the subject of OTC strategy for a people to think and act more innovatively. We ask the teams to Compresso Unit, 9 of which were evaluated and followed up. be more observant – think about what we have and what the Three more workshops are planned in the future. The team ‘state-of-the-art’ would look like. Curiosity’s hugely important too; in Erwitte, Germany, will examine thermostatic control; Olkusz in how can we do things differently, for instance? We also encourage Poland will explore ‘Value Engineering and product optimisation’; teams to be pragmatic and strategically evaluate any ideas and and the Brežice, Slovenia, team will build on the findings of the first then think carefully about how they can be put into action.” workshop in Ljung. It seems we’re as good at generating ideas as Following the first successful workshop in Ljung, Sweden we are at innovating GREAT products and solutions! a second workshop held in Füllinsdorf, Switzerland, generated a Employees’ shared vision WRITTEN BY Jose Felipe Pelaez drives business improvement General Manager IMI Precision Engineering, Mexico SEN, the name for Queretaro’s Excellence System, is centred on five elements for improvement: employee engagement, health, safety and environment, quality, business improvement, and customer experience. Twenty key indicators linked to these five elements guide the programme and act as drivers for the implementation of continuous improvement tools. Each indicator has five levels of maturity, from novice, through leading level and finally ‘best in class’. The clear, shared vision SEN provides guides our self- directed teams to transform the business and adapt to the changing needs of our customers and people. Improvement has come predominantly from the identification and elimination of non-value added activities and implementation of best practices. This has led to an improvement in productivity and profitability and helped the company reach their aim of long-term and sustained competitiveness. Octavio Lopez, Operations Director at Queretaro said “We have already seen significant results from the programme. L-R Roberto Hernandez, Agustin Salazar, Emmanuel Lopez, Sergio Gonzalez at the Metrology department’s visual management board Since 2012, we have implemented 1187 improvement ideas. 72 kaizen events have been held to examine working practices An exciting business excellence programme undertaken and personal efficiency, and 52 SMEDs conducted to reduce by IMI Precision Engineering, Queretaro has led to the equipment changeover time. Our overall lean assessment result creation of a shared vision and set of values. Developed to has improved from 35% in the first half of 2014 to 70% for the engage employees, these values help improve processes, second half of 2016. We are extremely proud of our improvement encourage customer retention and strengthen our position to date and IMI Precision Engineering Queretaro remains in the market. committed to SEN and our continuous improvement.” 12 The IMI Newsletter Issue 6
customer focus Critical Precision Hydronic Bringing Harmony Streamlined design provides comprehensive to the North solution for Australian American market safety equipment WRITTEN BY Hailey Mick Inside Sales Manager, manufacturer IMI Hydronic Engineering North America WRITTEN BY Steve Green Asia Pacific CV Sector Lead IMI Precision Engineering Booth Engineering’s collapsible safety hand rail systems offer vital protection for workers while they are working at height. The hand rail, named ‘Booth Safety Rail System’ won the prestigious WorkCover Victoria’s Award for Excellence in Innovation in Work Place Health and Safety. Used in many situations – road tankers and vehicles, underground mining vehicles, or near workshop pits, managing the growing range of customer options became a challenging task and this is where IMI Precision Engineering used its expertise in pneumatics to support Booth Engineering. The Australian supplier sells many of its systems as kits to tanker OEMs as well as trucking operators, repairers and installers. The popularity of the product and the many customisation options requested by Booth Engineering customers meant fulfilment of the The Harmony PIBCV kits and managing stock control became increasingly complicated. IMI Precision Engineering offered its expertise and advice to help streamline the design and manufacturing process. The result was the development of a set range of kits that contained all Hydronic’s new Harmony valve took centre stage at the IMI Norgren components required for each customer’s the world’s largest gathering of Heating, Ventilation, preferences. This change in approach allowed for more efficient Air-conditioning & Refrigeration professionals in advanced planning and greater control over stock levels whilst still Las Vegas, Nevada in January 2017. effectively meeting customer requirements. The American Society of Heating, Refrigerating & As an additional level of support, IMI Precision Engineering Air-Conditioning Engineers conference, held at the Las Vegas now carries out a leak test on every one of its pneumatic cylinders Convention Centre, proved the ideal setting to spotlight our prior to delivery. This not only saves Booth Engineering time latest innovation: the Harmony, a pressure-independent and money, but also allows it to have full confidence when it balancing and control valve. With more than 2,000 exhibitors guarantees its hand rails. and an estimated 60,000 visitors from over 150 countries it was a fantastic opportunity to sing the praises of this groundbreaking development. The Harmony range of valves deliver more precise balancing and control, increased energy efficiency and a range of other outstanding features. A soft launch in late 2016, with ½” and ¾” versions hitting the market achieved healthy sales and positive responses from industry professionals. The event in Las Vegas marked the launch of the full range and a chance to raise awareness of everything Harmony has to offer including reduced commissioning times - meaning quicker project completion and handover. It provides greatly improved flexibility so installation design changes can be quickly and simply accommodated, helping to drive down cost. When coupled with the TA Slider actuator, the new Harmony valve radically simplifies programming for optimal performance, enabling users to customise settings via a dedicated app and bluetooth dongle. It can easily replicate more than 200 settings across any number of actuators, helping to save time and energy when out in the field. No wonder we are confident that it will be a success. Collapsible hand rail in action 13
customer focus Collaboration on one-system solution wins high-value order WRITTEN BY Armin Lattacher Industrial Automation IMI Precision Engineering Throughout its long-standing relationship with Zeppelin Systems, IMI Precision Engineering has supplied many parts for the customer’s engineering solutions. Now, by leveraging the capabilities and products of our IMI Maxseal and IMI Buschjost ranges we have, for the first time, developed a one-system solution for Zeppelin Systems where they benefit from quality products from a globally recognised company. Zeppelin Systems’ new project – a processing plant for the manufacture of plastic in Siberia, meant a new solution was needed that would operate effectively in extremes of temperature. Working across multiple sites, IMI Precision Engineering leveraged its manufacturing capability to develop a solution using IMI Maxseal’s process valve and filter regulation and lubrication combinations unit. One global player: one system solution. There is no competitor that can deliver the same option. The approach used brings multiple benefits to Zeppelin Systems; not only were they working with one supplier instead of many, there were positive implications One system solution - IMI Norgren process to cost and lead times. Because the customer knew the technology was proven and valve and FRL, IMI Buschjost filter valves and filter control, IMI Maxseal process worked safely and effectively, they had confidence in the solution from the outset. valves and FRLs This project represented a great opportunity for multiple Precision brands to work together and generated one high-value order with further opportunities expected throughout 2017. New microsite launched in WRITTEN BY Mark Stevens Marketing and Customer Experience Director celebration of Man’s Most IMI Precision Engineering Marvellous Machines Launched in October last year, our new ‘Man’s Most Marvellous Machines’ campaign, was introduced to drive awareness of IMI Precision Engineering’s extensive range of pneumatic motion control and fluid handling solutions. It highlights the instrumental role our specialised support and components play for our customers, who tackle some of the world’s most demanding engineering challenges. We are proud of our engineers. They have a wealth of industry-specific expertise and are committed to constantly developing new world-class, high-performance components that ultimately improve operations for our customers. To celebrate this, Precision has developed, as part of the campaign, a dedicated microsite that features awe-inspiring machines from history and inspirational customer case studies. In addition, it highlights our engineers’ ingenuity in product development, as well as teasers of new products and services. Visit our microsite www.mostmarvellousmachines.com 14 The IMI Newsletter Issue 6
customer focus Critical Precision Hydronic IMI CCI Korea wins coveted supplier award WRITTEN BY Maureen Tan Marketing Director, IMI CCI Asia IMI Critical Engineering In October 2016 IMI CCI Korea received a prestigious supplier award from Korea Midland Power (KOMIPO), Korea’s largest electricity generator. The award of ‘distinguished status’ is given to only four out of its 200 suppliers and reflects the GREAT work IMI CCI Korea has put in to ensure that KOMIPO received the highest quality turbine bypass and control valves in the past few years. One of the most significant recent projects executed included providing bypass & pressure-reducing desuperheating valves to Seoul Combined Cycle Power Plant. Chungduk Suh, IMI CCI Korea’s Managing Director, said “We’re very happy to be recognised by KOMIPO and will partner closely with them in future to ensure they continue to receive the highest customer service.” Chungduk Suh (third from left) receives supplier award from KOMIPO WRITTEN BY Hernani Paiva Head of South and Central America IMI Hydronic Engineering A crowd-pleasing recommended a proportional control-based system. A combination of TA-Fusion As a result, 90% of those proposals were translated into orders, a winning margin if project portfolio and TA-Compact-P control valves, STAD and STAF manual balancing valves and ever there was one! Our range of products and solutions Compressor and Static vessels proved to were installed in multiple Olympic venues, With the eyes of the world focused be the ideal solution. including the Media Hotel, International on Brazil for the 2016 Rio Olympics, The team successfully highlighted Broadcasting Centre, Tennis Arena, the IMI Hydronic Engineering went the how IMI Hydronic Engineering products and Maria Lenk Aquatic Park and the Olympic extra mile to add to our ever-expanding solutions could deliver the requirements Training Centre. These top off our already global portfolio of stadium projects. demanded by the Olympic venue designers impressive list of recent successes that – a fact reflected by their inclusion in 100% enable optimal comfort for fans watching IMI Hydronic Engineering and Brazil’s of the cooling water system documentation. the sports they love. sports facilities have a proud history together, with our solutions having played a key role in making the Maracana Stadium a truly 21st century facility for the 2014 FIFA World Cup. So, when state-of-the-art stadiums were needed for the 2016 Rio Olympics, they knew exactly who to contact for support. Rodrigo Rochedo, Hydronic’s Sales Manager for South and Central America said “The Olympics was an opportunity we simply couldn’t miss. Our working philosophy, ‘Push and Pull,’ is based on ensuring our product specifications are included in the drawings of proposed developments. We also highlight the technical end-user training we can deliver to build credibility and position ourselves as a trusted provider of market-leading solutions and know-how.” The solution needed to be fully compliant with the highest standards of Estádio Governador Magalhães Pinto (Governor Magalhães Pinto Stadium), the largest football stadium in the state of Minas Gerais, Brazil, received a cooling system upgrade from microclimate reliability and our engineers IMI Hydronic Engineering. 15
customer focus WRITTEN BY Mike Semens-Flanagan, IMI’s Critical and Precision divisions successfully Director of Strategic Planning showcased the expanding range of solutions they offer IMI Critical Engineering the energy and industrial process sectors at one of the largest and most well-attended industry exhibitions in Europe held last November in Dusseldorf, Germany. The Critical stand featured new additions to the IMI STI actuator and IMI CCI valve ranges, including the new 100DPC choke valve designed for Middle East applications. This has been engineered to maximise valve service life and minimise total valve life-cycle costs. During the show Critical’s engineers made presentations to the conference. Gary Song, Senior Engineer, IMI CCI RSM, presented a case study illustrating how valve and plant performance had been radically improved by replacing a conventional machined trim with one that had been 3D-printed using the state-of-the-art deposited metal laser sintering (DMLS) process. This allows for much greater control of the valve, significantly reducing cycling and improving efficiency for the customer. Roland Travnicek, Engineering Director, IMI Z&J Germany, hosted a session on ‘the valve company of the future’ which included contributions from other peer businesses as well as Denis Sherwood of the ‘Silver Bullet Manufacturing Machine Co.’, who has worked across the IMI businesses. Two IMI divisions showcase growing expertise at Valve World On-line video guides are a GREAT hit ! WRITTEN BY Gorav Bass and Marcella Colombino Digital Marketing Manager Corporate Communications Assistant IMI Hydronic Engineering IMI Hydronic Engineering Our customers asked us to provide product information in an easily accessible format, that they could readily access ‘on the go’ and make their lives easier when installing our products. In 2016, IMI Hydronic Engineering committed to develop more customer-centric video content to be available on YouTube – the second most visited website in the world, with over two billion views a day. This took the form of ‘how-to’ product tutorials, customer testimonials and benefit-oriented product introductions. All were made in a very logical structure, focused on practical tips and customer benefits rather than primarily technical product features. The hard work has borne some fantastic results. In 2016 we achieved over 215,000 video views as well as, and most importantly, universal approval from our customers. But we’re not stopping there – customer-centric films are now a key element of all our new product campaigns with the objective of meeting and exceeding customer expectations. 16 The IMI Newsletter Issue 6
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