Digital content writer/editor - Health Navigator NZ
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Digital content writer/editor Kia ora, nau mai haere mai, mālō and welcome to Health Navigator NZ Want to join an amazing organisation that’s making a positive difference in people’s lives? Health Navigator NZ is looking to expand its talented writing team with an exceptional part-time, 20 hours per week, contract writer/editor. You can work remotely from any location – or catch up with colleagues more often if you live in Auckland, as most of us are based in Tamaki Makaurau. Come and join our friendly team to provide the very best information possible for New Zealanders so they can better look after their own and their whānau’s health. About us | Ko wai hoki Health Navigator NZ is Aotearoa’s largest national health information site for consumers. It is widely used and trusted, with more than a million page views per month. Health Navigator NZ provides information on health conditions, medicines and healthy living, supported by videos, brochures and other resources, some in multiple languages. We also manage the New Zealand health app library, funded by the Ministry of Health. Health Navigator NZ is overseen by the Health Navigator Charitable Trust board and an advisory group that includes a mix of funders and providers from primary care, secondary services, universities, non-governmental organisations and consumers. Our content is clinically reviewed by subject matter experts. Our friendly, hardworking team works remotely from locations around Aotearoa, with most based in Auckland. We stay in good contact through Zoom and Teams and use shared tools and an intranet for our workflow processes. We have regular meetings that you would be expected to attend, both online and in person in Auckland.
Our values | Ō tātou uara
• Connectedness | Whanaungatanga kotahitanga
• Equity | Tikanga
• Self-determination | Mana, rangatiratanga
• Empathy and compassion | Manaakitanga
• Self-management | Kaitiakitanga
About the role | Atu mo te mahi
This is a part-time digital content writing and editing role. It is for a self-
employed independent contractor.
The role includes the following duties:
• Researching and writing new content for the website.
• Reviewing and updating existing content on the website.
• Loading content into the CMS.
• Reviewing content written by other writers on the team.
• Following content quality assurance processes, including use of tools,
systems and documentation.
• Participating in weekly writers’ huddles and weekly and monthly team
meetings, including in person in Auckland from time to time.
• Deputising for the content manager when she is on leave.
• Contributing ideas to assist continuous quality improvement.
• Other tasks as required.
Your experience
• Personal and professional life experiences that support being able to
produce digital content that resonates with Māori whānau.
• Solid experience (at least three years) in writing and editing, ideally in a
medical/health context.
• Experience that enables a high level of comprehension of medical
terminology and information.
• Understanding of the social and economic determinants of health and
why health equity and health literacy matter.
• Experience working independently/remotely.
2Key competencies
Writing and editing skills – experience in writing and editing, preferably in a
medical/health context, with the ability to follow standard writing conventions
and write in plain, easy-to-understand language.
Te ao Māori skills – sound knowledge of te ao Māori, tikanga Māori and at
least beginner comprehension of te reo Māori, and an understanding of Te
Tiriti o Waitangi and its implications for the health sector.
Comprehension skills – able to comprehend medical terminology and rewrite
complex, technical information into plain, easy-to-read, succinct web content.
Digital content development skills – understanding of the special
requirements of writing for the web, such as the use of keywords, hyperlinks,
navigation, the importance of brevity, SEO, accessibility, etc.
Digital tool skills – experience in working in a CMS, and ideally some
experience of repurposing content into various formats.
Attention to detail – a good eye for detail, with excellent spelling, grammar
and punctuation skills and an ability to follow an in-house style guide.
Organisational skills – excellent time management, planning, organising and
coordinating skills, with an ability to work independently within agreed
boundaries.
Relationship skills – excellent ability to work in a collaborative and
constructive manner and maintain positive collegial relationships with all
members of the team.
About you | Pehea koe
• Highly motivated with strong personal integrity.
• A strong results orientation, able to deliver on time and in line with
quality management standards.
• Willing to take responsibility for your own actions and decisions.
• Display respect and consideration for others.
• Excellent organisational and time management skills.
• Excellent interpersonal skills and ability to build relationships.
• A life-long learner, willing to learn from others and accept constructive
feedback and reflect on own actions.
3• A strong service mentality.
• Enjoy work that requires attention to detail and accuracy.
• Calm, flexible and responsive in a sometimes pressured and changing
environment.
Key working relationships
• Health Navigator NZ content development manager
• Health Navigator NZ chief executive officer
• Health Navigator NZ writing team members
• Health Navigator NZ admin, IT and support team members
Key accountabilities
Accountability Measurement
Te Tiriti o Waitangi and • Commits to recognising and acting on the
cultural safety articles of Te Tiriti o Waitangi.
• Contributes to the improvement of Māori
wellbeing.
• Promotes cultural safety, health equity and
health literacy.
Performance • Is able to organise and prioritise work to meet
deadlines.
• Understands medical information and
terminology and accurately identifies the key
information needed for health consumers.
• Is able to write in plain, easy-to-understand
language.
• Has an excellent grasp of grammar and
punctuation.
• Knows how to convert content (or is willing to
learn to) into other formats as required, such as
in-house videos, flyers, social media posts.
• Can identify and select appropriate images,
videos and print resources to add to the site
that meet the needs of health consumers in
Aotearoa.
Risk and issue Risks are proactively identified, managed and
management reported to Health Navigator NZ management.
4This includes, but is not limited to:
• responding in a timely manner to issues and
complaints from website visitors, developers,
providers or other key stakeholders.
• ensuring timely communication to senior
management regarding any risk and/or issues
that may impact on the delivery of assigned
tasks.
Quality and continuous • Supports the work of the leadership team to
improvement ensure on-going service and programme quality
for health consumers, stakeholders, funders,
etc.
• Supports the leadership team to continually
improve the quality, outputs and value of
digital content.
• Engages in continuing skills development.
• Seeks appropriate professional and collegial
support.
Active participation and • Functions as a proactive member of the team,
accountability drawing on own expertise to provide input
where it’s needed.
• Acts according to the Health Navigator
Charitable Trust code of conduct and abides by
service policy and procedures, legislation and
principles of any affiliated governing
professional body.
Changing and evolving • Willingness and flexibility for role to evolve as
role the priorities and needs of the organisation
changes.
Contact: Julie O’Brien julie@healthnavigator.org.nz
5You can also read
