Building a Social Strategy - October, 2020 - BECO Management
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Building a Social Strategy Why are you here? Why do you want to be on social media? It is important to establish your goals and objectives. Determine which social channels are best for your brand, business, company. Social Media presents numerous opportunities to increase coverage, awareness and sales for your brand or business. In this webinar you will learn about the channels and how to create an effective marketing strategy using social media to tell your story. 2
Building a Social Strategy Instagram There are 1 billion active users on Instagram as of July 2020 33.8% of global IG users are between 25-34 51% female, 49% male USA, India, Brazil have the most IG users Things to keep in mind: • Image ratio size is important. • Have a clear aesthetic for your feed and commit to it. • Post photos that align with your business and are engaging to the audience you want to reach. • Shopping feature is new but allows for purchases without leaving the app. • Knowing platform-specific statistics can help you create better strategies for your business. • Be aware of social & content trends. *Instagram statistics pulled from Sprout Social & Statista* 6
Building a Social Strategy IG Stories & Shopping 500 million users on IG Stories every day 86% of Instagram users post to stories 90% of IG accounts follow at least one business. People surveyed say they use Instagram to discover, research, purchasing decison 79% searched for more information 37% visited the retail store & 46% made a purchase Things to keep in mind: • Post images/videos with a 9:16 aspect ratio • Have a clear aesthetic for your stories. • Post betw een 5-7 frames per story. • Swipe up feature to drive traffic to websites/ blog posts. •• CTA on IG stories. • Disappear in 24 hours. *Instagram statistics pulled from Hootsuite Q4 Report & Sprout Social* 7
Building a Social Strategy Facebook There are 1.62 billion daily active users on Facebook Users 65 years and older are fastest growing demographic Fewer teens using Facebook 74% of high-income earners are Facebook users Things to keep in mind: • Create a content strategy specific for the platform. • Post content that aligns with your business and is engaging. • Facebook Stories has 300 million active users daily. • Different pieces of content can be posted on Facebook - links, photos, videos, memes, gifs, articles. • Highest FB traffic occurs mid-day Wednesday and Thursday. *Facebook statistics from Sprout Social* 8
Building a Social Strategy Twitter There are one 152 million daily active users on twitter 63% of users are 35-65 years old 34% female, 66% male 77% of users have a better impression when a company responds to a tweet. 40% of users reported purchasing something after seeing it Twitter. Things to keep in mind: • Post photos with a 16:9 aspect ratio • Most real-time platform • Primarily B2B • Community management/ engaging with followers and potential followers on twitter is important to foster relationships • Sharing news in real-time is best on Twitter *Twitter statistics pulled from Hootsuite, Oberlo* 9
Building a Social Strategy Pinterest There are one 300 million monthly users on Pinterest 85% of women use to plan life moments 58% of women use to make purchasing decisions 80% female, 20% male Things to keep in mind: • Users look to pins for tips, recipes, and trends, DIY inspiration. • Pinterest shines as an organic traffic driving platform for established brands, to build a pipeline of continual search that extends beyond Pinterest into other search platforms like Google. • USA Dads using Pinerest more frequently in 2020 to plan for fatherhood/activities with kids. • USA Dads actively search vs scroll. • 89% of US pinners use platform for inspiration for purchases. • Pinterest get for your visual marketing strategy. • Pinning consistently to reach broader audiences. *Pinterest statistics pulled from Hootsuite & Sproud Social* 10
Building a Social Strategy LinkedIn Designed specifically for the business community Over 690 million active users Over 30 Million companies have a LinkedIn profile Over 4 million hours of Linkedin Learning content watched Things to keep in mind: • Great place for brands to share news to a highly engaged audience of professionals • A platform for brand and personal building • Great channel for driving impressions • Most engaging posts are published between Wednesday 8am to 10am, 12pm and then on Thursday at 9am, 1pm, 2pm and Friday at 9am. *LinkedIn statistics pulled from Hootsuite & Sprout Social* 11
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Building a Social Strategy Apps for Content Creation These apps can help for curating content and storytelling across Instagram. Apps keep in mind: • Planoly for planning in-feed/ story content • Unfold/Story Luxe for collages • Font Candy for additional fonts • Tezza for stop motion • Mojo for moving stories • Hype Type for text overlays on videos • VSCO for filters & edits • Adobe Lightroom for filters & edits. Retouch to remove small items from a photo that may ruin it (cup in background, person in distance) 22
Building a Social Strategy Power of Social Media – REVOLVE What is REVOLVE?: REVOLVE is a 400 Million dollar e-commence company with a huge presence on social media due to their successful influencer marketing strategy. What is influencer marketing? A strategy which identifies individuals that have influence over potential buyers, then uses them to generate content and sell a product, experience, or a business. *via – LA Times Article* 3
Building a Social Strategy Influencers Overview Influencers play a key role in a brand’s social strategy. Influencers used strategically help elevate a brand and reach a community the brand would otherwise not be able to reach. Source influencers that speak to the audience you want to reach, have the overall style and aesthetic that aligns with your brand, and understand your brand voice and style. Things to keep in mind: • Create a checklist to go off of before working with influencers • Using sites like: HypeAuditor, Gramlist, and Social blade to audit and determine an influencer’s authentic reach • Identify what you want to get out of the influencer partnership i.e: Content, Reach their audience, use them as a model for a photoshoot 23
Building a Social Strategy Influencer Checklist Does this person: Have a style & aesthetic that aligns with your brand? Does this individual engage with their community and looks to have people authentically engaging with their content? Does this individual work with other credible brands? What does this person’s reach look like? Do they have a global audience? Does this audience have an authentic following/ engagement 24
Building a Social Strategy Annabelle Fleur– @vivaluxuryblog Check list: Check HypeAuditor to monitor any abnormal growth in her channel Check HypeAuditor to authenticate her engagement Using the tool Gramlist to create a scorecard that shares engagement rate & top posts Ensure Annabelle’s style and aesthetic aligns with the type of posts the brand would share. Ensure Annabelle has an audience that is commenting and she is also actively responding to her audience. Check to see what notable brands she has worked with. Annabelle has worked with the brands Fendi, Lexus, Tom Ford, Revolve, etc. Check who she reaches on social. Annabelle has a global audience. 25
Building a Social Strategy CommunityBuilding Community building & managements plays key role in a successful social strategy. By engaging on social you are advocating for your brand and connecting with future consumers. Things to keep in mind: • Twitter is a great platform for engaging with consumers. • By engaging with your audience you are are proving to be reliable. Create a two way dialogue with customer. • Asking questions on social media to engage the audience in captions or doing polls on IG Stories. 26
Building a Social Strategy Paid Social Paid Social plays key role in a successful social strategy. By strategically advertising on social you are targeting specific groups of people and reaching new audiences. Things to keep in mind: • Know your audience on each platform and create ads built that that community. • Each channel has different ad units. • Depending on your objective you might use Instagram vs. Linkedin. • Promoted IG Stories are becoming competitive as brands use stories to maximize traffic-driving. • Brands who are promoting IG Stories to follow best practices to create clean visuals with clear narratives and a CTA. 27
Final Thoughts
Building a Social Strategy Best Practices & Resources for Social Media 1. Have a strategy & execution plan. Create a tone, voice and content style that is executable for your business. 2. Know your audience on each platform and create content accordingly. 3. Be authentic. 4. Review content & platform trends quarterly. 5. Experiment with copy, posting schedule. 6. Continue to adapt with the ever-changing social media landscape. 7. Linkedin webinars & social media articles such as Tech crunch, luxury daily, Sprout Social, Sharablee, along articles distributed by the social platforms. 35
Building a Social Strategy Emerging Trends to Watch 1. Tik Tok, a video-sharing social netw orking service. It is used to create short lip-sync, comedy, and talent videos. 2. Video Content to continue to dominate with IGTV and in-feed videos becoming more popular. 3. Rise of Podcasts. 4. Social Commerce will expand. 5. Brands using Social Listening tools. 6. Having a creative approach by platform. IE Pinterest & Instagram would be your brand's visual strategy. 36
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