Corporate Citizenship Report - Fuelling prosperity together 2019
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Corporate Citizenship Report Fuelling prosperity together 2019 | 2020 Community People Environment kpmg.com/nz
Corporate Citizenship Report 2019 | 2020 | 3 Fuelling prosperity together 5 Fuelling community prosperity 11 Lifelong learning 37 Sustainability at KPMG 63 Inclusion and diversity 73 Ka pai 90
4 | 2019 | 2020 Corporate Citizenship Report
Corporate Citizenship Report 2019 | 2020 | 5
Fuelling prosperity
together
A commitment to our communities Ross Buckley and Ann Tod talk briefly
At KPMG New Zealand is at the heart of KPMG’s values and about having an impact across long
we are working together culture, and central to our purpose. careers at KPMG.
to inspire confidence We believe that by being focused,
Our connection to the past and
and concentrating our effort, we can
and empower change collectively achieve more.
responsibility for the future
that has a positive and While we are still facing a rapidly
Our 2019 year in review
lasting impact on our evolving situation, both at home
communities. Fuelling the Welcome to our Corporate Citizenship in New Zealand, and across the
Report for 2019 and a brief glimpse globe, we need to view the Covid-19
prosperity of New Zealand
of 2020, where we highlight some of pandemic as an opportunity for us to
– improving the health, the amazing impact our community embrace a more authentic Citizenship
wealth and wellbeing for partners are having and share a variety mindset. Covid-19 has made us think
all New Zealanders – is a of projects and initiatives KPMG has harder about our communities, it’s
common purpose that is been involved in, and the ways our harder to ignore the gaps and the
people have worked purposely across cracks when they’re expanding under
fundamental to who we
the country to truly deliver on our our feet and the current crisis calls for
are and what we stand for shared values. business and individuals to expand our
as an organisation. contributions to tackling urgent global
We also reflect on our collective
social and environmental challenges.
commitments; supporting youth
and lifelong learning; improving At KPMG, our goal will be to continue
Our investment in Corporate
sustainability practices; promoting to enhance our Citizenship efforts,
Citizenship is a key component of
inclusion and celebrating diversity. work with our people to earn and
our firm’s strategy. This investment
maintain the trust of our clients and
extends to our people, where our Our annual Citizenship Report is our
communities and show our passion to
people are given the opportunity way of considering what corporate
be a firm of diverse, strategic thinkers
to come together, collaborate and citizenship means to all of us. Through
who make a positive impact.
connect with their communities to it, we celebrate what we have
make a difference for, and with, their accomplished as a team over the past Together, we can create the prosperous
fellow citizens. For our people, it year. Knowing that our people make world we envision – continuously
provides a greater sense of purpose a real difference for others in need is evolving to meet the needs and
and meaning, and contributes to incredibly rewarding. It’s a commitment expectations of new generations and
their personal and professional that is ingrained in KPMG’s culture our rapidly changing environment.
development through broadening and is demonstrated in the pages that
We thank you for your interest in our
skills, experience and perspectives follow. This is especially evident on
Citizenship mahi.
through working in our communities. the next page, where retiring partners
Ross Buckley Godfrey Boyce Jamie Munro
Executive Chairman Chief Executive Officer Head of Citizenship
6 | 2019 | 2020 Corporate Citizenship Report
Haere rā
Later this year, we are sadly
saying farewell to two Auckland
Partners who have, throughout
their long careers at KPMG, both
"use their skills to
had a profound impact on the Firm,
our clients and had a real passion
make a difference
for supporting our communities.
We asked retiring Audit Partner
to areas in the
Ann Tod and retiring Executive
Chairman Ross Buckley to reflect
community that
on a few highlights for them across
their combined 80 years of service.
are aligned to
"For me, being a good corporate their personal
citizen is about using your skills
and experiences to contribute passion"
to the community in a way that Ann Tod – Auckland Corporates Partner
will make a real difference.
At KPMG, we often get the
opportunity to work with charities
and not-for-profits which can
be multifaceted organisations –
they exist to help areas of the
community that are suffering we shouldn’t take these for granted Harbour Hospice. Each of these
hardship, the issues and solutions – bringing our skills and knowledge organisations has had different
can be complex. to the table can help our community priorities but one thing has stood
What really hits home for me is that organisations make better decisions, out as being constant – there is
at KPMG we’re incredibly fortunate and make a difference. immense value in having a diverse
to have learnt so many skills, and group of people, with different
I’ve had so many fantastic
ideas, experiences and skills,
opportunities to contribute
sitting around the table. And it truly
to my community during my
is a two-way street – as I offer my
time at KPMG, and what I’ve
skills, I gain so much back and am
appreciated the most is how the
continuously learning.
firm encourages us to take up
opportunities that work for us, As I reach the end of my tenure
to find that balance between our at KPMG, it has been such a
personal and professional lives and pleasure to work within a culture
bring our whole selves to the work where our people know they’ll be
that we do. supported to use their skills to
make a difference to areas in the
I’ve spent over 17 years as a
community that are aligned to their
member of the Rotary Club
personal passion."
of Auckland working on their
youth-oriented activities, nine Ann Tod (Auckland Corporates Partner)
years on the International Netball
Board, and more recently have
stepped into Chair of the Board at
Corporate Citizenship Report 2019 | 2020 | 7
"During my 38 year career with is making a real difference. This
KPMG it has been amazing to see includes supporting schools across
the evolution of the ways we do the country (especially decile
business, how we live, and how one), being an active participant
we contribute to our communities, with the Springboard Trust and
including the importance of: participating in various forms of
purpose and values, using fund raising and pro bono activities.
technology as an enabler, having a A couple of personal highlights for
sustainable mindset and the very me were combining my passion
positive impacts business can have for cycling with fundraising for
on our communities. Bikes in Schools as part of the Tour
While KPMG has always exceeded of New Zealand and achieving a Corporate Citizenship at KPMG is
expectations when it comes to bucket list goal by abseiling down not just what we do as a Firm but
client service, developing people a 17 storey building in Auckland’s also what each of us personally do
and building better business CBD to raise awareness and funds in areas which we are passionate
leaders, and providing great thought for Make-A-Wish New Zealand. about. Even in times of crisis and
leadership, I have been impressed Just have a browse of our recent economic downturn we have
and very humbled by what we as Corporate Citizenship Reports and demonstrated that as individuals
a Firm have done for our wider you can see many examples of and as a Firm we can make a real
communities. The outcomes the wonderful activities of that the difference to the prosperity of
achieved by our entire KPMG team team at KPMG New Zealand have New Zealand, I am not only proud
are greatly influenced and guided as been up to. of the legacy we have achieved so
a result of us defining our purpose far but also excited to see the future
There is no doubt in my mind that
“Fuelling New Zealand’s Prosperity” of what the Firm can achieve."
strong businesses lead to strong
and living and breathing our values: communities and the future of Ross Buckley (Executive Chairman)
Integrity, Courage, Excellence,
Together, For Better. These
values and our contribution to our
communities is instilled in everyone
as they join KPMG – whether as
a graduate attending our graduate
camp and induction or those who
join the Firm later in their careers
and are inducted through our
Connect Up programme.
Our purpose is very ambitious
– “Fuelling New Zealand’s
Prosperity” and improving the
health, wealth and wellbeing
of all New Zealanders, for this
generation and future generations.
In order to achieve this, I strongly
believe in getting everyone in
New Zealand to the same starting
line by providing them a great
education – an area where KPMG
8 | 2019 | 2020 Corporate Citizenship Report
About KPMG - the
KPMG story
At KPMG, we are focused Executive Leadership KPMG at a glance
on fuelling the prosperity of
KPMG New Zealand’s Executive
New Zealand – for the benefit
Leadership is shared by Executive
of all New Zealanders. It’s why
Chairman Ross Buckley and Chief
we’re committed to helping
Executive Godfrey Boyce. Their
New Zealand’s businesses flourish,
primary roles are to lead, guide and
the public sector to achieve more,
1,150+
manage KPMG New Zealand and to
and our communities to thrive.
develop and implement the necessary
What we do strategies to ensure the firm aligns
with KPMG’s global strategy. Our We’re a nation-wide team of 1,150+
At KPMG we work alongside our
governance structure ensures we
clients – providing deep expertise
stay true to our values, maintain our
that delivers real results. They trust
role in society, and our commitment
us to deliver the kind of targeted
to quality and service excellence in all
advice, technical knowledge
that we do, bringing our best to clients
and industry insights that help
and earning the public’s trust through
them manage risk and embrace
7 Offices
our actions and behaviours both
opportunities. Our nationwide team
professionally and personally.
of 1,150+ professionals work with
private businesses, publicly-listed
National Board
companies, Government and We have 7 offices throughout NZ
public sector organisations, Brent Manning Kim Jarrett
and not-for-profits. We provide Dinesh Naik Ross Buckley
professional services across Audit, Hamish McDonald Stephen Bell
Tax, Advisory and Lighthouse. In
addition, our Private Enterprise
Clients
team works with small to medium National Executive Committee
and family-owned businesses with Godfrey Boyce Chief Executive Officer
ambitions to grow. Our offices are Graeme Edwards National Managing
in Auckland, Hamilton, Tauranga, Partner - Audit Our clients include private
Wellington, Christchurch, Ashburton
Jack Carroll National Managing businesses, publicly-listed companies,
and Timaru.
Partner - Advisory Government, public sector and not-
Locally-owned, globally-focused Kay Baldock National Managing for-profit organisations
We’re proud to be New Zealand Partner - Brand and
owned – while also giving our Growth
clients access to the impressive Kerry Butler Head of People
depth of resources within KPMG’s Performance and
global network. KPMG operates in Culture
Services
155 countries; employing more than Paul McPadden National Managing
219,000 people in member firms Partner - Private
around the world. The independent Enterprise
member firms of the KPMG
network are affiliated with KPMG
Ross McKinley National Managing We provide services across Audit and
International Cooperative (”KPMG
Partner - Tax and Risk Assurance, Tax, Advisory, Lighthouse
International”), a Swiss entity. Sarah McGrath Chief Financial Officer and Private Enterprise
Corporate Citizenship Report 2019 | 2020 | 9
KPMG
values
Trust reinforces everything we We constantly look to improve our We embrace people with diverse
do and KPMG’s values and Code work through data and insight, backgrounds, skills, perspectives
of Conduct inform how we act and are open to new challenges and life experiences and ensure
– with our clients, communities and feedback because that is different voices are heard. We
and our people. Our values create how we develop and improve. show care and consideration
a sense of shared identity. They for others and strive to create
define what we stand for and
how we do things, helping our
people to work together in the
Courage an inclusive environment where
everyone feels they belong.
For Better
We think and act boldly
most effective and fulfilling way.
Courage is about being open to
Our values are our core beliefs,
new ideas and being honest about
guiding and unifying our actions We do what matters
the limits of our own knowledge
and behaviours. We were one
and experience. It’s about applying For better means taking a long-term
of the first professional services
professional skepticism to what we view, even in our day-to-day
organisations to define a global
see and asking questions where choices, because we want to build
set of values and they have
we have doubts. We speak up if we a stronger KPMG for the future. We
remained core to our culture
see something we believe is wrong never lose sight of the importance
and who we are ever since.
and we support those who have the of our role in building trust in the
capital markets and in business.
Integrity
courage to speak up themselves.
Courage is being bold enough to We make sustainable, positive
step outside of your comfort zone. change in our local communities
We do what is right and in society at large, striving to
Integrity means we are honest,
fair and consistent in our words, Together make the world a better place.
actions and decisions — both We respect each other and draw
inside and outside work. We take strength from our differences
responsibility and accountability
We do our best work when we
for our day-to-day behavior and
do it together: in teams, across
we hold ourselves to the highest
teams, and by working with others
moral and ethical standards at all
outside our organisation. Working
times - even when under pressure.
together is important because we
We keep our promises and set
know it’s collaboration that shapes
an example for others to follow.
opinions and drives creativity.
Excellence
We never stop learning
and improving
Excellence means relentlessly
delivering quality work to
the highest professional
standards. We do this by staying
curious and taking personal
responsibility for our learning.
10 | 2019 | 2020 Corporate Citizenship Report
Corporate Citizenship Report 2019 | 2020 | 11
Fuelling community
prosperity
There are many different Community snapshot
2019
ways our people get
involved… whether we’re
providing our professional
skills pro bono, providing
governance skills in
Pro bono: 10,971 hours of pro-bono work
the community sector,
valued at
working alongside
community organisations,
or rolling up our sleeves
to volunteer on a project.
KPMG also makes financial
$3,087,872
contributions to a range of Volunteering: 604 KPMG People (47.6%)
not-for-profit organisations volunteering 4,552 hours, valued at
and charities.
$223, 834
1,402 hours on board and trustee roles
(50 people), valued at
$320,392
Charitable donations
$121,997
Total community investment 2019
$3,754,09512 | 2019 | 2020 Corporate Citizenship Report
Congratulations Dame
Souella Cumming
We are delighted to share that
Souella Cumming, a KPMG Partner
from Wellington, was invested as a
Dame of Grace of The Order of St
John during 2019.
Souella travelled to London to
attend the ceremony where
she was invested by His Royal
Highness Richard, Duke of
Gloucester (the Grand Prior of
St John internationally). Souella
was one of three Dames, and 16
Knights invested at the ceremony
on 19 September.
Souella first joined St John as a
cadet over 30 years ago. Little did
she know that when she learned
first aid and gained her Grand Prior
award, that she would have the
opportunity to be invested by the
Grand Prior himself.
Souella has been on the national
board of St John since 2008 and
is currently the Deputy Chancellor
and Chair of the Audit and Risk
Committee. Souella said of her
experience –
She was part of the organising
“I feel very humbled to be
recognised for my contribution committee for the 2019 Australia
and New Zealand Centenary
"I feel very
to St John, It’s an honour to be
involved with an organisation Conference in Brisbane, the first
time Zonta clubs from Australia
humbled to be
which provides emergency
ambulance, first aid and charitable and New Zealand have got
together in 30 years.
recognised for
services throughout New Zealand
and globally.” Over 750 passionate women (and my contribution
This is a genuinely outstanding
achievement for Souella and
a few men) got together to discuss
issues of preventing violence to St John."
recognises all her contribution to against women and encouraging Souella Cumming - Wellington
St John over the years. more women to study and work Risk Consulting Partner
in STEM subjects. The keynote
The mantle of Dame is not the only speaker was KPMG alumni, Dame
cloak Souella was seen wearing in Therese Walsh, who engaged
September. Souella is the current Australians and New Zealanders
Governor of Zonta International in alike, and set the tone for a very
New Zealand (District 16). successful conference.Corporate Citizenship Report 2019 | 2020 | 13
Responding to the
Christchurch terror attacks
The tragic incidents that took place
in Christchurch on the afternoon
of Friday 15 March were unlike
anything that New Zealand has seen
before, and right across the firm we
felt a range of emotions and levels
of connection to what happened.
CEO, Godfrey Boyce travelled to
Christchurch to support our team
there. He had this to say: "KPMG is a place
“My thoughts are with our Muslim
whānau at KPMG. Directly affected
for everyone to
or not, everyone across the country
will be dealing with their own shock,
feel safe and
grief, anger and sadness. KPMG
is a place for everyone to feel safe
welcome."
and welcome. Please ensure you’re Godfrey Boyce - Chief Executive Officer
taking the time this week to support
your colleagues, and remember that
we have a range of support available
at KPMG, so please reach out at any
time should you need to. Each of our
individual reflections and reactions
will be deeply personal, and I urge
you to respond in the way that feels
right for you.
We have also pulled together a
small group of support people who
are available to connect our Muslim and using our KPMG volunteer of RASNZ’s work around refugee
whānau and other affinity groups day to support a related charity or mental health and wellbeing.
across KPMG, please contact any of organisation.
$15,000 was raised from the Gala
them if you would like to talk.“
Our relationship with Refugees to help fund RASNZ community
The firm made a donation of $10,000 as Survivors New Zealand Trust programmes for former refugees in
on behalf of our partners and people, (RASNZ) continued to deepen Auckland, including women's groups,
to show our support to the victims of with regular volunteering at the school holiday programmes, sports
the attacks. This was directly paid to Refugee Resettlement Centre. This teams, youth leadership camps, social
10 families (facilitated by Christchurch relationship was first developed activities at the Mangere Refugee
manager, Osama Bin Tariq) directly through an Intern Prosperity Project – Resettlement Centre and more.
affected by the tragedy. Other offices you can find out more about that later
RASNZ is a leading organisation
had fundraising events and donated in this report.
supporting people from refugee
the proceeds to Victim Support for
For World Refugee Day on 20 backgrounds living in New Zealand.
the Christchurch shooting victims.
May 2019, KPMG sponsored the They promote programs and policies
Many of us showed our sympathy RASNZ Comedy Gala, featuring 12 that respect and advance the health,
by stopping by local mosques to outstanding comedians who gifted wellbeing and human rights of people
deliver flowers, attending local vigils their time and talent in support from refugee backgrounds.14 | 2019 | 2020 Corporate Citizenship Report
Advancing the Sustainable
Development Goals
KPMG’s member firms around the and other corporations (including growth, KPMG member firms can
world – including New Zealand General Electric, Bank of have a lasting impact on improving
– have signed up to the United America, and Unilever). society and the communities
Nation’s 17 Global Goals for in which we live and work.
As a result, KPMG firms are now
Sustainable Development. This
achieving a range of actionable, By applying responsible business
ambitious plan of action for
measurable outcomes – with practices we can contribute
people, planet and prosperity
a particular focus on Goal 4, to inclusive development and
is known as the 2030 Agenda
Quality Education and Lifelong sustainable markets, and by
for Sustainable Development.
Learning, as well as a foundation applying KPMG values and the
The Agenda includes 17 new
in Goal 13, Climate Action. principles of trust and integrity
SDGs, accompanied by specific
that underpin everything we do,
targets to be achieved by 2030. By applying our skills, expertise,
we can all have a lasting impact.
passion and resources to enable
The Goals are universal, applying to all For this reason, the SDGs are
change and find sustainable
nations and people, seeking to tackle integral to all of the interlinking
solutions to local and global
inequality and leave no one behind. strategies we set across our
issues such as life-long learning,
business, including our New
When making the commitment climate change, food and water
Zealand environmental strategy
in 2015, KPMG joined 193 scarcity, poverty, security,
highlighted later in this report.
member governments, NGOs development and economic
UN Sustainable Development GoalsCorporate Citizenship Report 2019 | 2020 | 15
IMPACT2030 - Unlocking the
power of corporate volunteering
In July, KPMG hosted 20 2. Collaborate across industries academia and civil society, with
New Zealand businesses to and sectors to identify a shared interest in achieving
discuss the importance of shared priorities and scale the SDG’s through employee
corporate volunteering and the impact of human capital volunteering. Members
collaboration opportunities investments to tackle social will work together to:
with the United Nations, other and environmental issues.
• Identify locally based companies
businesses and not-for-profits to
3. Measure the outcomes and business associations
harness the power of working
and impact of human capital interested in advancing
together to fuel the prosperity of
investments on the SDG’s the practice of employee
New Zealand’s communities.
by developing a framework volunteering and introduce
The meeting held as part of the and methodology. them to the work and goals of
IMPACT2030 initiative, explored IMPACT2030 and the SDGs;
IMPACT2030 was founded in
how employee volunteer
response to United Nations • Capture local and regional data
programmes can contribute towards
Resolution A/RES/66/67, which on the status and the practice
achieving the United Nation’s
called on the United Nations to of employee volunteering as
Sustainable Development Goals.
further engage with the private well as regional or international
IMPACT2030 is a global movement sector “through the expansion barriers (cultural or legal), gaps
focused on helping companies of corporate volunteering and in private sector capacity, best
to inspire, engage and unite employee volunteer activities.” practices and standards relating
their people around the SDG’s In an effort to provide a global to employee volunteering;
and mobilise them as agents of mechanism for this new approach
• Promote the work of
change in their communities. to community investment, IMPACT
IMPACT2030 and advocate for
Anchored by No. 17, Partnerships 2030 was launched in 2011 by
partner and stakeholder projects
for the Goals, IMPACT2030 has Realized Worth in partnership
within a geographical area; and
the unique mission to activate with the United Nations Office
human capital investments globally of Partnerships. The initiative • Assist with the reporting and
through pro-bono, skills-based is a collaboration of companies tracking process of employee
and direct employee volunteer around the world, of all sizes, volunteerism on a regional level.
programs to advance the SDG’s. to mobilise their employees in
KPMG is a collaborating Partner of
volunteer efforts towards the
IMPACT2030 has three IMPACT2030 and KPMG’s National
achievement of the SDG’s.
primary focus areas: Citizenship Senior Manager,
IMPACT2030 currently works Justine Todd is chairing the
1. Activate a global movement of
with over 55 companies and a fledgling Council in New Zealand.
employees by helping companies
number of other stakeholders.
to inspire, engage and unite
It has Regional Impact
their people around the SDG’s.
Councils in The UAE, Toronto, Please contact:
Baltimore, Lisbon, Istanbul, nzcouncil@impact2030.com
Australia and New Zealand,
with more coming soon. If you are interested in learning
more about IMPACT2030
New Zealand is in the early in New Zealand.
stages of building up a Regional
Impact Council, comprised of
individuals from regionally-based
organisations, representing the
private sector, public sector,16 | 2019 | 2020 Corporate Citizenship Report
Intern Prosperity Project: Coming together
to fuel New Zealand’s prosperity
During their 2018/2019 summer
internship our interns were asked
to do something a little different.
The brief was simple: design
and implement a project that
makes a difference to our
clients, communities or internal
stakeholders (or all three!). While
only limited by their imagination
for this project, we gave them
some topics and ideas as a starting
point, but they were encouraged
to do anything that they thought
would will have a real impact
on New Zealand’s prosperity.
Essentially, we asked them for their
take on Fuelling New Zealand’s
Prosperity and we were astounded
by what they were able to achieve
in their brief time with KPMG.
Each project team was allocated
a budget of $150 and KPMG
addressed and the impact the may have faced prior to landing
mentors provided guidance on
implemented projects had. in New Zealand. They also gained
the projects as well as helping
an understanding of the amazing
teams understand what had been Below are some of the
services and support provided
done both by KPMG and by other fantastic project’s that this
to them by RASNZ and MRCC.
organisations in their project area. year’s interns produced.
Teams were able to use their KPMG KPMG proudly became the first
The Auckland Advisory interns
volunteer leave as well as unbooked Corporate able to volunteer with
organised a group to volunteer with
time to work on their ideas. RASNZ and we received some
Refugee as Survivors New Zealand
great feedback from RASNZ
After initial group planning and (RASNZ) at the Mangere Refugee
about how much the families
design sessions, the teams went Resettlement Centre (MRRC).
enjoyed the experience.
away to build out their projects, With the help of the Creative
and a mid-point check in just before Team, they developed a ‘Kiwiana’ We have since shared our
Christmas helped them crystalise colouring book. Copies were taken ‘Kiwiana’ book design with
their ideas, get feedback and to MRRC, along with pens and RASNZ so they can reprint it
suggestions to build into their final pencils. The kids loved spending and continue to engage with
projects or pivot where necessary. time colouring in the pictures and countless more kids and we have
the group also had a great time in gone on to have regular volunteer
In February, a final group
the Hungerball Soccer inflatable evenings, playing lego, providing
presentation, attended virtually by
enclosure kicking the ball around. art supplies and donating wool
all the teams, many of the mentors
and knitting needles to enhance
and KPMG leaders, provided the During orientation at MRRC, the
the popular knitting lessons.
opportunity for the intern teams group learnt a bit about the 1,000
to present a summary of each refugees that arrive here each year,
project outline, the problem they and some of the challenges theyCorporate Citizenship Report 2019 | 2020 | 17 The Hamilton interns created a project where Hamilton staff did a voice recording of the right way to pronounce their names, with the recordings being added to email signatures. The group wanted to target I&D, allowing people with commonly mispronounced names to feel comfortable when introduced to a new person. Charlotte and Etienne our Christchurch interns chose to look at mental health and wellbeing, particularly focusing on the supporters of those with loved ones experiencing mental illness. Part of this involved building a relationship between the KPMG Christchurch office and Supporting Families in Mental Illness, a charity dedicated to providing help to people with mental illness and their families.
18 | 2019 | 2020 Corporate Citizenship Report
Charlotte and Etienne spent a day
volunteering at Supporting Families,
helping with administrative jobs, and
learning more about the organisation
and challenges of supporting those
with mental health issues.
In turn, Charlotte and Etienne asked
Humans
Supporting Families to speak to
the Christchurch team, they talked
of KPMG
about the services they offer, how
supporting someone with mental
illness can have a real impact on the
n
on Editio
Wellingt supporter and how workplaces can
best support people in this situation.
$210 was raised for the Mental Health
Foundation, through a raffle with prizes
based on wellbeing and health.
Charlotte and Etienne also wrote
2019
February
an article entitled “Supporting the
m/nz
kpmg.co
Supporters at KPMG”, looking
at how supporters of those with
mental illness are often in need of
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and neve grades.
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people and cultures by creating a
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he left EY a job in Tech Ris d at the
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said tha
their colleagues learn something new
about that person and to present a
glimpse of just some of the diversity
of cultures and backgrounds
Kelly within the Wellington office.
Southwood3, Perfo
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always pla picked up a ball an ort 2015, wh d Kelly fin Consulting
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rd to 2019
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as a yo he r 2n da y an ca n
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at the tim
Slovakia
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leaving for vakia she had a
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and ha s big
identified how unprepared they felt
routine an rk paid off as Ke ere Kelly was
Her hard
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rope. Th
nts in Eu ted by a US tennis ip.
be scou holarsh
moving out of home and going to
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skilful en offered her a ful
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r to Aubu
n took he ere she was
rn
university in terms of financial and
lly’ s jou ery wh studied
Ke ntgom
Universi
offered a
ty in Mo
full tennis major
ip. Kelly
scholarsh ing in Marketing
nistration, ship. She really
budgeting knowledge.
s Ad mi ’t
Busines is Scholar Uni as you weren
her Tenn
while on dy side of ’t up to scratch.
d the stu
emphasise if the grades we
able to pla
y
ren
13
They designed an hour-long
workshop to be presented to 16-18
year-old soon to be school leavers by
KPMG staff, so that they could bring
their own experiences to the table
and share this with the students.Corporate Citizenship Report 2019 | 2020 | 19
Our Tauranga interns - Davin and
Joshua had a similar idea. Their
research lead them to a believe that
a large majority of school leaders
were financially uninformed.
This inspired them to create a
financial literacy course: Money
Hacks Starter Pack™. This course
was planned, developed and
designed to help Year 12-13 school
students in goal setting, budgeting,
student loans, KiwiSaver and debt,
centered around not telling the young
person what to do with their money
but instead, giving them options that
are available to them; and, if they
were one day stuck, what questions
they should be asking.
As there were no school kids
to present their course to, they
tested their content on their junior
accountant colleagues who apparently
enjoyed the presentation and gave
some good feedback – that the
information was not only relevant to from Taita College (one of KPMG professional services and gave some
the school children of this age group Wellingtons partner schools). The insight into the commercial sector in
but also helpful and meaningful. purpose of the day was to give New Zealand. We had very positive
the students a chance to come feedback from the students and their
The Auckland Corporate and
into KPMG and get a feel for what accompanying teacher, the students
Private Enterprise Audit interns
our people do at work, as well as asked astute questions and we were
project was designed to educate
to develop their project planning confident they would be able to
students from a young age about
and presentation skills. The day implement their Wellbeing projects
the benefits of healthy eating and
involved icebreaker activities, a brief and project management skills back
how to grow their own vegetables
presentation by the interns about at school.
at home as a cheap and fulfilling
KPMG in New Zealand and globally,
hobby. Their intended impact was The environmentally conscious
and a chance for the students to hear
to introduce students to new and Wellington Advisory interns took
from three senior staff members
enjoyable healthy habits as well as on waste as their project, with the
about their roles and career paths.
giving students the opportunity to goal of reducing the amount of landfill
take on outdoor activities that may The students were then put into waste KPMG Wellington produced
result in a new interest. groups and given a brief which tasked and to educate the Wellington office
them with creating a Wellbeing about the correct use of the different
Their idea was to provide students
Initiative that they could implement rubbish bins.
at a KPMG partner school with
at their school. The students came
individual pot plants containing The team did four waste audits
up with some really great ideas
vegetable sprouts that they could on one of the office floors and
such as introducing school sunhats
take home, care for and nurture. incrementally measured the findings
and having a competition for their
Alongside this they designed a by recording the total number and
design and trying to gain more Kapa
brochure with healthy living tips and category of the items in each rubbish
Haka members.
kid friendly recipes. bin. They weighed the amount of
The students were all a part of the waste in the landfill and organic bins,
Unfortunately, due to the timing of
Junior Executive group which is for then weighed the total amount in the
their internship crossing over with
young leaders at Taita College. Some landfill. They also noted how many
school holidays they were unable to
of them were also on an accelerate coffee cups and lunch containers
fully implement this idea.
programme where they took year were included. Using these findings
In February, the Wellington 12 subjects while completing year and they increased the education
Consulting and Lighthouse interns 11. The Consulting Experience Day around teaching people how to make
hosted a Consulting Experience was a great way to introduce these the most of recycling/compost, and
Day for a group Year 11 students talented students to the world of minimising waste altogether.20 | 2019 | 2020 Corporate Citizenship Report
Graduate
camp
KPMG Graduate camp is a Over these three days we building activities, including a beach
culturally-focused and energised emphasise the value of what our day at Baylys Beach and helping out
induction that gives our new joiners a grads can do beyond a professional a local school with landscaping and
taste of what KPMG is all about and services function by focusing on building projects.
how our culture underpins everything community and its importance to
This ‘helping out’ was our single
that we do – while also celebrating our firm. We set the stage for a
biggest day of volunteering in
and embracing New Zealand’s career in which our grads are able
2019, with over 120 new graduates
heritage and diversity. to bring their whole self to their
and supporters volunteering at
role in an environment where they
For the past five years, the camp has Whangārei Intermediate School. The
are free to pursue work they are
been based at Te Aroha Marae (also team participated in a cleaning and
passionate about and that makes a
known as Parakao Marae), located rejuvenation project of the Waiarohia
real difference to the prosperity of
in Parakao. The marae belongs Stream which boarders the school.
our clients and communities.
to the hapū Ngāti Te Rino of the The firm also donated a small grove
Ngāpuhi iwi and each year KPMG is In April 2019, a group of new of trees with a plaque in honour of
welcomed into their wharenui where graduates, from all over New Zealand, the efforts of the 2019 graduates
we are able to share their culture arrived in Auckland ready to embark and the Whangārei Intermediate kids
and traditions. on this completely unique induction that got stuck into the work as well.
experience. After arriving at the
For many of our graduates, this is their The plaque reads:
KPMG office, the group boarded
first opportunity to visit or spend time
coaches and started their journey Manaaki whenua, manaaki tangata,
on a marae and most certainly for all,
north to Te Aroha Marae. On the haere whakamua
it would be their first time sharing
journey they learnt the traditional
a wharenui with over 120 people Care for the land, care for the
waiata which prepared them for
including KPMG leaders. Attendees people, go forward
the haka pōwhiri on arrival. After
spent three days being challenged
the pōwhiri, it was straight into an
to step outside their comfort zones
array of exciting cultural and team
whilst experiencing Māori culture.Corporate Citizenship Report 2019 | 2020 | 21
"I couldn't have imagined a better
way to start my career at KPMG
and now am very excited to see
what the future holds."
Sophie Smythe – PPC Graduate 2019
“The 2019 KPMG Graduate Camp A personal highlight of mine
was one of the most humbling, was performing a pōwhiri for
challenging and enjoyable CEO Godfrey Boyce, Executive
experiences that I've ever had. Chairman Ross Buckley,
Coming from Ngāi Tahu, I've and a group of Partners that
always been passionate about came to visit us at camp.
understanding and embracing
Grads didn't hesitate to put their
te Ao Māori (the Māori World)
hands up to lead the various
so I'm very proud to be working
components of the pōwhiri,
for a firm with the same
excited and proud to be doing
commitment. By holding the
something so meaningful.
camp on a marae and immersing
the graduate cohort into te Ao The final activity, which was
Māori, it reiterated that my values volunteering at Whangārei
aligned with KPMG's and I was Intermediate, tied together
exactly where I belonged. everything that the cohort learned
about Fuelling Prosperity. We
Throughout the camp we were
participated in a pōwhiri, donated
exposed to many, extremely fun
bikes that we built, planted native
activities that not only challenged
trees and worked as a group to
us and pushed us out of our
complete a range of meaningful and
comfort zones, but also brought
impactful projects at the school."
us closer together as a cohort.22 | 2019 | 2020 Corporate Citizenship Report
Dress for Success
Wellington
So many women who walk Here is a summary of our activity Taita College event May 2019
through the doors of Dress for with Dress for Success in 2019.
A Dress for Success volunteer came
Success around the world have lost
Women in Work conferences to one of the Taita College mentoring
their confidence and have lower
programme events where the
self-esteem. KPMG Wellington hosted three
mentees were receiving advice from
seminars to contribute towards
As an affiliate, Dress for Success KPMG mentors about life after high
the ambitious Dress for Success
Wellington are required to do more school. She spoke to the mentees
goals for pre and post-employment
than just suiting and styling – they about Dress for Success and what it
support. The series of seminars
have to offer career development is like as a client. Two of the KPMG
were about helping women
advice and a network of support for mentors also did a presentation
who have successfully found
their clients. There are initiatives to demonstrating a typical Dress for
themselves in work, although
help women gain professional skills, Success styling session. As a result,
some attendees are looking for
accelerate their job search and build all the students were offered free
employment opportunities. A total
confidence. Even once in a job they styling and suiting services if they
of 82 women attended across
are still there as a means of support required it. Justine Fitzmaurice,
the three events, with a number
to ensure continual success. (Wellington Management Consulting)
attending more than one.
who supports the Taita mentoring
KPMG have committed to
KPMG provide the venue and programme was approached by one
supporting Dress for Success
lunch for attendees, and often of the mentees who had an interview
by directly contributing towards
KPMG people give their time as for an internship and was able to
their goals and mission, helping
speakers, sharing insights, skills coordinate a Dress for Success
attendees to learn new skills, meet
and their own stories. Sonia Isaac styling for her. The student said “I
others and gain confidence.
(Wellington Audit Partner) was was going to go to the interview in
We are doing this in a number of a keynote speaker for the June my school uniform.”
ways and by doing so are helping to event and spoke about her journey
Volunteer Conference
build economic empowerment in the to leadership, challenges she
(20 June 2019)
community and enabling women to faced and how everyday activities
contribute more to society. Looking can provide the foundations for Celene was asked to present at
good for an interview isn’t as much leadership. Celene also facilitated the Volunteer Conference; an
about impressing the interviewer a workshop about the power of event where all Dress for Success
as it is about bringing your most LinkedIn and networking. Other volunteers from the Wellington
confident, empowered self. workshop topics included interview region come together. Celene talked
skills and tips for writing a CV, about her journey and how she went
Celene Aitchison (Wellington Risk
budgeting, nutrition, imposter from a Dress for Success client
Consulting) has been involved with
syndrome and empowerment. to a KPMG Advisor. She said, “it
Dress for Success since mid-2018
was a privilege to speak to people
as the primary point of contact Feedback from these events
who make such a difference in the
for KPMG/Dress for Success indicated that they were very
community, and I got a lot of really
relationship. Celene was inspired powerful and informative,
positive feedback from the volunteers
to support the organisation as she well-organised, and provided
thanking me for sharing my story.”
had been through their doors as invaluable insight and learning.
a young woman when looking for One woman said, “when I left, Auckland 20th anniversary gala
work after University. Celene is I had hope.” Another said, “now (22 June 2019)
very connected with the staff and I feel motivated to continue
A prestige night at the Pullman
volunteers at Dress for Success and looking for work.” Overall,
Hotel was held to celebrate
regularly catches up with them to this series is a great initiative
Dress for Success Auckland’s
help out. for supporting women.
20th anniversary in New Zealand.Corporate Citizenship Report 2019 | 2020 | 23
"Now I feel
motivated to
continue looking
for work."
Event attendee
Corporates from around Auckland
were invited to buy tickets to attend
and each ticket purchased paid for a
Dress for Success client to attend.
The event was hosted by the
wonderful Hilary Barry, a long-time
Dress for Success ambassador.
KPMG had a table of ten guests,
and they had a fabulous evening.
The event included prizes and
fundraisers with proceeds going to
the Auckland affiliate.
CEO Dress for Success visit (24
June 2019)
Joi Gordon, the CEO of Dress
for Success Worldwide came
to Wellington as part of her
New Zealand visit in June 2019.
Joi has been leading Dress for
Success from Manhattan since
1999 and transformed it into a
global entity spanning across 160
cities in 30 countries. Joi has
been a champion of offering the Celene and Grace Nunn (Wellington Clothes drives
full continuum of services from Risk Consulting) were invited to have
styling to education and mentoring Dress for Success rely on
lunch with Joi and her daughter,
– providing tools women need donations from women to style
along with a few volunteers because
to achieve lifelong economic clients. KPMG Wellington hosted
of their ongoing support of Dress
independence. As a result, more a number of successful clothes
for Success. Celene said “it was
and more women across the globe drives where staff donated
inspiring to have lunch with Joi, after
will have access to the resources gently-loved clothes from their
hearing her speech at the Auckland
and tools they need to succeed in wardrobe to help empower women
Gala only a night earlier.”
the workplace. to get a new start.24 | 2019 | 2020 Corporate Citizenship Report
Rotary ‘s Youth Leadership
Awards 2019
Each year, KPMG takes some of our Sophie had this to say about her RYLA and present, feedback. As a feeler, I
emerging young leaders to Rotary‘s experience: like feedback really early on in a project,
Youth Leadership Awards (RYLA). and the more I’m cheered (usually), the
"I wanted to say such a huge thank
The RYLA programme is a live-in, better my output is. As this is the way I
you to you and the team at KPMG for
immersive leadership experience for work, my default is to give feedback in
sponsoring me to attend - it was an
New Zealanders between the ages this way. It’s been a good reminder to
incredible experience.
of 20-28. The course is focused on check myself, as ‘thinkers’ may see this
developing the leadership capability I'm so grateful to have been given this as undermining the credibility and utility
of young people to help fulfill their amazing opportunity. Hope everyone's of my feedback. It’s also been a good
potential as leaders. appreciating being warm and dry in the reminder to check myself in the way
office today!" that I ask for feedback, and to manage
At KPMG we are passionate about
myself to be accommodating to a
lifelong learning; helping our people, Ngā mihi, Sophie
‘thinkers’ feedback style.
clients and community develop their
Sophie also kindly put together some of
skills and capabilities to succeed Don’t say or do anything to bring
her learnings from the programme:
and grow, and so each year, we also down the energy of the team: Kevin
sponsor a place for someone from or Ways to manage different personality Bigger, Play to Win
connected to one of our community styles for success: Sue Blair,
This was a great ‘rule’ that Kevin Bigger
networks, to join the KPMG cohort. Personality Profiles
introduced us to, which can hugely
The RYLA programme consists of: “You don’t have to have every help to maintain a positive work culture.
superpower. Surround yourself by Whilst there can definitely be space for
• Presentations and workshops
people who do.” This was a great constructive feedback, if no negativity
facilitated by community and
reminder to embrace diversity and is introduced in any form, the team is
business leaders focused on
emphasised the idea that when we much more likely to stay buoyant.
leadership development.
come together effectively, we are more
Direct leadership language works:
• Opportunities for the exchange of than a sum of our parts.
DS, Island Section
ideas, opinions and experiences in
This whole presentation was really
discussion groups. I’ve been given the feedback before
useful to me, reminding me that we are
that I need to be more direct with my
• Open sessions, sport and physical all so different and as such approach
language when leading a team. I like
exercises. our work in different ways, and require
to preface my leadership in ‘maybe
feedback at different points. The
• Practical leadership experiences. we could’ or ‘another cool thing to do
section that really spoke to me was
could be…’ Somehow, after dragging
• Community involvement. that which broke the population into
my poor team up to the summit the
two based upon motivations which
In 2019, we sponsored Sophie long, painful way (up all the steps,
underlie the decisions we make. There
Jones, Attraction Lead for Teach First carrying our poor, disgustingly heavy
are ‘thinkers’, who put more weight
New Zealand to attend. cement patient) being given feedback
on objective principles and impersonal
military style - ironically directly - it’s
facts; and ‘feelers’, who arrive at
finally really sunk in. This was a
their decisions based upon personal
learning for lots of us in my team, and
concerns and the potential concerns of
we all chatted about how much safer it
the people involved.
made us feel, as though we could trust
This is really useful for me as a ‘feeler’ that the person leading was confident
being managed by a ‘thinker’ and in my in their plan. It’s a slow process
role managing both thinkers and feelers. to change my ingrained tentative
I am trying to take this into account - language, but I’m on the journey.
especially in the way I expect to receive,Corporate Citizenship Report 2019 | 2020 | 25
Acorn Foundation’s
newest Ambassador
"I am hoping that our team take
up this opportunity and create
real momentum to give back, both
amongst our team and by inspiring
other businesses."
Glenn Keaney – Tauranga Office Managing Partner
KPMG Tauranga’s Office Managing charities and community groups in nominate an amount to contribute
Partner, Glenn Keaney’s time on the Western Bay of Plenty. Since each month, and the tax rebate
the Board of the Acorn Foundation 2003, Acorn has built up a fund of is applied from their payroll so
came to an end in November 2019, more than $36M and gifted more staff don’t need to keep receipts
after eight years on the Board, than $6.5M through 2019. or apply for tax refunds each
with the last five as Chairman. year. Donations will be matched
Glenn now joins Acorn’s
During Glenn’s tenure as Chair, by KPMG up to an agreed level.
Ambassadors, made up of former
Acorn’s funds under management A Giving Committee will be
trustees who continue to work on
have more than tripled, and the established to work together with
Acorn’s behalf in the region.
foundation’s governance and Acorn to choose recipients of the
operations are well-positioned for Acorn Foundation Workplace KPMG distributions.
future growth. Giving programme
“I am hoping that our team take
The Acorn Foundation is a In December 2019 KPMG Tauranga up this opportunity and create real
community foundation that was also proud to announce momentum to give back, both
seeks donations/endowments the establishment of a KPMG amongst our team and by inspiring
from generous donors and has Corporate Fund with the Acorn other businesses.”
been operating in the Western Foundation. The KPMG partnership
Glenn Keaney (Tauranga Office
Bay of Plenty region since 2003, has provided the initial ‘seed
Managing Partner).
connecting giving people who care capital’ for the fund, which will
with causes that matter. be added to on an annual basis
and we invited our team to
The donations remain intact, and
participate in the fund through
the investment income is used
workplace giving, where staff can
to make annual distributions to26 | 2019 | 2020 Corporate Citizenship Report
Pets of KPMG
As part of SPCA's Cupcake Day,
we encourged people to share
photos of their pets. Here is a
selection of KPMG Auckland's
animal friends.Corporate Citizenship Report 2019 | 2020 | 27
Using data to understand
SPCA donors
When the SPCA approached As a large organisation reliant This enabled SPCA management
KPMG Lighthouse, KPMG’s centre on donations, SPCA wanted to to be able to see a holistic view
of excellence for Data, Analytics, gain a deeper understanding of their donors for the first time.
artificial intelligence and other of who their donor customer These data evidenced insights
data driven technologies, with base were, and how their allowed SPCA management
a request for pro bono skills to relationship with SPCA changed to seek better strategies to
unlock data insights to achieve over time. Specifically, they increase recurring and legacy
their purpose of advancing wanted a better understanding donors, and to increase
animal welfare and prevention of of the key types of donors, their retention rates and provide an
cruelty, the animal loving team characteristics, and the drivers excellent donor experience.
jumped at the chance to help! of donors’ contributions.
"Thank you from all of us here
SPCA is an organisation at the After pulling together one for the work that was put into
forefront of animal welfare, comprehensive picture of SPCA’s this. It was a great insight and
dedicated to creating a better life donors, enriched by multiple was really well put together. It
for animals across New Zealand. data sources from both SPCA was clear that your team had
In November 2017, SPCA and public data to provide a put in lots of work and it was
centres run by 600 paid staff better understanding of donor impressive how much everyone
and over 4,500 volunteers in 40 demographics, KPMG Lighthouse had understood a complicated
communities around New Zealand, created a model to classify donors programme and sector. Your
unified to become a single into seven primary personas. Using work will be having an immediate
entity. Its ability to operate is machine learning models, they positive effect on our programme."
only possible with the help and identified the factors that drive
Jane Walker (SPCA
support of generous people and whether a new donor joins, an
Fundraising Manager).
communities, with over 66% of existing donor leaves, and whether
funding coming from donations. a donor leaves a legacy bequest.
"It was clear that your team had
put in lots of work and it was
impressive how much everyone
had understood a complicated
programme and sector."
Jane Walker - SPCA Fundraising ManagerYou can also read
