Core Submission Document Template - Creative Ideas categories (No. 1 - 20)

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Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
Core Submission Document Template
                             Creative Ideas categories (No. 1 - 20)

The MARKies Awards 2020 Hong Kong is produced by Marketing magazine, a publication of Lighthouse Independent Media
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Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
Entry Details

          Please provide the following information:
           1. Name of Category (No. 1 - 20):         4. Best Idea - Customer Engagement

           2. Name of Agency:                        Noah Workshop Limited
           3. Name of Campaign:                      The feast of “Fook Doi” - the Foodie Goodie Bags
           4. Name of Client:                        Deliveroo
NOTE:
Any specific information or content intended for judging purposes only must be clearly indicated in Red, or highlighted in red.
Marks may be deducted if the entry submission exceeds the outlined number of slides allowed
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
Entry Video

                             https://youtu.be/ztnatnOrKpw

                Only ONE video (no longer than three minutes) is accepted for each entry.
                              Extra content will be deleted without notice.
              Please upload your video to YouTube and set the privacy settings to “unlisted”.
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(10%) Max. 1 slide

Challenge           • Basic information (as below).
                    • Describe the challenge you were faced with – what was the brief?
                    • What was the context?
                    • What made this a real challenge?

Campaign Start Date: 25 Nov 2019                                   Campaign End Date: 30 Nov 2019

Target Audience: Food lovers                                       Budget (HKD): HK$2M

 Market Challenges:
 With food delivery market becoming ever so competitive, Deliveroo was pressured to
 differentiate itself from its peers and stay at the top of mind as a unique food-loving brand
 that brings the best dishes to its customers.

 Communication Objectives:
 Connect any food lovers in Hong Kong with the brand’s obsession for food
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(40%) Max. 3 slides, visuals included – slide 1/3

Strategy          • Outline your strategic thinking and your creative idea.
                  • What made this an inventive and out-of-the-box idea? Explain the reasons behind your approach.
                  • You are strongly recommended to include core strategy, creative concept and creative rationale.
                  • Visual presentation is highly preferred.

  Insight: Everyone in Hong Kong has a real appetite for delightful food that they
  often don’t mind spending a great deal on finding and enjoying amazing bites.
  Our strategy:
  Feed this voracious appetite with a feast of “Fook Doi”

  “Fook Doi” - traditionally seen as a goodie bag that brings
  joy, luck and surprises - became foodie goodie bags at Deliveroo

  Our signature delivery bag was transformed to 13,000+
  “Fook Doi”, each of which carried our careful
  selection of enticing gourmet delights from more than
  a dozen restaurants to fill the cravings of food lovers
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(40%) Max. 3 slides, visuals included – slide 2/3

Strategy         • Outline your strategic thinking and your creative idea.
                 • What made this an inventive and out-of-the-box idea? Explain the reasons behind your approach.
                 • You are strongly recommended to include core strategy, creative concept and creative rationale.
                 • Visual presentation is highly preferred.

  Hosted on a mini site, the feast of Fook Doi was served in different sections on a
  first-come-first-serve basis. Each Fook Doi came with a tag of a gourmet offer. As a
  section started, all fans would enter the site, scroll through to find and grab their
  favourite foodie goodie bag - which would eventually convert to a transaction.
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(40%) Max. 3 slides, visuals included – slide 3/3

Strategy   • Outline your strategic thinking and your creative idea.
           • What made this an inventive and out-of-the-box idea? Explain the reasons behind your approach.
           • You are strongly recommended to include core strategy, creative concept and creative rationale.
           • Visual presentation is highly preferred.

                                                                                         With the feast staged
                                                                                         online only, we did not just
                                                                                         rely on our own channels.
                                                                                         A total of 11 celebrities
                                                                                         and influencers were
                                                                                         engaged to unveil and
                                                                                         push the site. To give an
                                                                                         exclusive rewards to their
                                                                                         followers, a VIP section
                                                                                         was particularly offered
                                                                                         before the site was open
                                                                                         to the public.
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(40%) Max. 3 slides, visuals included – slide 1/3

Execution          • Describe how your creative idea was executed, the elements used and how it was brought to life.
                   • Visual presentation is highly preferred.

 The feast was elaborated at the grandest scale to get its guests ready for an amazing bite.

            Save the Date                                           Invite                                     Serve

         As a host, we created a
         series of motion graphic
         as save-the-date
         content, highlighting
         offers of the day and the
         value of “Fook Doi”
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(40%) Max. 3 slides, visuals included – slide 2/3

Execution      • Describe how your creative idea was executed, the elements used and how it was brought to life.
               • Visual presentation is highly preferred.

        Save the Date                                           Invite                                     Serve

     Despite a short campaign
     period of six days, the invite
     of each feast section was
     uncovered by at least one
     influencer or celebrity through
     videos or image stories.

     Not only did the content
     reveal the whereabouts of the
     site and the passwords to
     unlock the VIP sections; but
     also captured enjoyable food
     moments with the brand.
Core Submission Document Template - Creative Ideas categories (No. 1 - 20)
(40%) Max. 3 slides, visuals included – slide 3/3

Execution   • Describe how your creative idea was executed, the elements used and how it was brought to life.
            • Visual presentation is highly preferred.

       Save the Date                                         Invite                                     Serve

                                                                                    Any food lovers who
                                                                                    watched through our content
                                                                                    could instantly enter the site
                                                                                    to grab a “Fook Doi”. As the
                                                                                    grabbed ones would be
                                                                                    shaded, people needed to
                                                                                    scroll through to find an
                                                                                    available bag with their
                                                                                    favourite offers. A SMS with
                                                                                    a promo code would then be
                                                                                    sent for redemption to enjoy
                                                                                    the food from Deliveroo.
(10%) Max. 2 slides, visuals included – slide 1/2

Results            • What was the outcome?
                   • What evidence/metrics do you have that this was an effective creative idea?
                   • How did the result deliver on your challenge?
                   • Provide any facts and impressive figures which demonstrated the success of the idea.

The “Fook Doi” feast simply
seized the heart of food                     Website total                “Fook Doi”
                                                                                                  Coupon retrieval
                                                                                                                         Value of distributed
lovers.                                       pageviews                   giveaways                                          food offers

                                              94k+                        13k+                      100%                    $698k
In spite of the fact that the
campaign was launched at
the peak of social turmoil, it
offered a positive boost as                                         Having the support from 17 restaurant partners,
all bags were taken within 17                    all partners recorded a growth in orders at Deliveroo; with the highest hitting up to

hours altogether.                                                                       78%
(10%) Max. 2 slides, visuals included – slide 2/2

Results                 • What was the outcome?
                        • What evidence/metrics do you have that this was an effective creative idea?
                        • How did the result deliver on your challenge?
                        • Provide any facts and impressive figures which demonstrated the success of the idea.

The campaign proved our obsession for
food resonated and connected with food
lovers in Hong Kong.

      6               11                   2.6m
 campaign days     celebrities &              fans &
                    influencers              followers

 1.2m+             14k+                    700+
     video          reactions+               shares
     views       comments+shares
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