PLANNING FRAMEWORK PIVOT TO DOMESTIC - CHRISTCHURCHNZ WEBINAR SERIES 11 JUNE 2020 - ChristchurchNZ.com
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PLANNING FRAMEWORK PIVOT TO DOMESTIC – CHRISTCHURCHNZ WEBINAR SERIES 11 JUNE 2020 PHILLIP ROTH & RHEA COWELL BDO CHRISTCHURCH
RETHINK: RE-EVALUATING THE FUTURE We are all aware of the effects of Covid-19 on our employees, organisations, whānau, across networks, clients – and our economy as a whole. When ‘normality’ ulitmately returns, what will it look like? And what will it mean for the ways in which businesses used to operate? BDO has developed a global three-stage process, which encourages a broad ‘rethink’ around original business models and commerical assumptions, and that can be used to manage business priorities, address issues and leverage thinking: 1. React 2. Resilience 3. Realise There are no simple answers – and so these three stages can be considered separately to help you to deal with the ‘here and now’ or as part of a roadmap help manage the Covid-19 impact over the medium to long-term. The purpose of this document is to provide you with a framework across key areas every organisation should consider in anticipation of the crisis abating and identifying how to boost resilience and recovery. 2
RETHINK: RE-EVALUATING THE FUTURE Rethink acts as an extra dimension for strategic level consideration and discussion regardless of where in the cycle you sit, or the measures and actions already taken. You will need to anticipate critical changes that will impact your business’ operations and value chain. This could be as a direct result of initial actions to ensure ongoing business resilience at Level 4, as well as planning to recover and optimise their operations in the short to medium term in an effort to achieve some form of normality. However, it is accepted that the world will change as a consequence of COVID-19, therefore, businesses need to imagine this “new world” as early as possible and “rethink” how they will be positioned in it DEAL WITH THE ANTICIPATE & RESPOND TO THE ‘NEW NORMAL’ EMERGENCY FINANCIAL PRESSURES INTERPRET / UNDERSTAND SUSTAIN OPERATIONS PLAN FOR LONGER TERM EVENTS 3
EVOLUTION OF BUSINESS ISSUES BY STAGE This Framework has been provided to support you to consider the principal areas of focus for your business, noting what action you have taken already and where decisive action is still required. 4
• REACT Beginning of the downturn. Initial risks are assessed. Immediate crisis management actions are required to ensure employees are safe and healthy, capital is adequate, and suppliers and customers are closely connected with the business. Planning is based on Government policy, guidelines and support. The way in which companies respond to the initial impact of our current environment, minimising the catastrophic effects on its business operations, employee safety, supply chain and ongoing financial viability.
REACT Pain Points PEOPLE STRATEGY & RISK FINANCIALS REGULATION OPERATIONS Employee health Crisis Management & Supply chain Liquidity & Regulatory Response & REACT & safety Customer Retention continuity Cash flow Policy Development 6
REACT Considerations PEOPLE STRATEGY & RISK FINANCIALS REGULATION OPERATIONS Employee health Crisis Management & Supply chain Liquidity & Regulatory Response & REACT & safety Customer Retention continuity Cash flow Policy Development 7
• RESILIENCE Running the business in ‘lockdown’, from your bubble with a reduced demand and supply. Operations are adjusted and optimized based on customer demand. Business is under control and employees are safe. Capital structure is adaptable. Regulatory compliance is maintained and scenario planning is underway using economic and customer & market data. Maintaining business operations during ‘lockdown’ disruption using techniques that allow people, processes and information systems to adapt to changing patterns. The ability to alter operations in the face of changing business conditions preserving the continuity of the provision of ‘critical functions to your customers and market.
RESILIENCE Pain Points PEOPLE STRATEGY & RISK FINANCIALS REGULATION OPERATIONS Workforce Planning & Customer Acquisition & Supply chain Cost Optimisation & Regulatory Compliance RESILIENCE Productivity Recession Proofing optimisation Financial Hardening 9
RESILIENCE Considerations – Part 1 PEOPLE STRATEGY & RISK FINANCIALS REGULATION OPERATIONS Workforce Planning & Customer Acquisition & Supply chain Cost Optimisation & Regulatory Compliance RESILIENCE Productivity Recession Proofing optimisation Financial Hardening 10
• REALISE Meeting and agreeing acceptable market growth rates. Channels to market continue to grow and indicators of the ‘new normal’ are starting to establish themselves. Applying the learnings from key ‘React’ and ‘Resilience’ activities and continuing to adapt. Successfully adapting to new business models and ways of working needed to address essential and obligatory political, economic, socio-cultural, and technological changes.
REALISE Pain Points PEOPLE STRATEGY & RISK FINANCIALS REGULATION OPERATIONS Strategic Hiring & Performance Improvement Supply chain Resiliency Growth REALISE Talent Retention & Innovation Engineering Financing Intelligent Compliance 12
REALISE Considerations PEOPLE STRATEGY & RISK FINANCIALS REGULATION OPERATIONS Strategic Hiring & Performance Improvement Supply chain Resiliency Growth REALISE Talent Retention & Innovation Engineering Financing Intelligent Compliance 13
KERIKERI FOR MORE INFORMATION CONTACT: This publication has been carefully prepared, but it has been written in general terms and should be seen as broad guidance only. The publication cannot be relied upon to cover specific situations and you should not act, or refrain from acting, upon the WHANGAREI PHILLIP ROTH information contained therein without obtaining specific professional advice. Please contact the BDO member firms in New Advisory Partner Zealand to discuss these matters in the context of your particular circumstances. AUCKLAND BDO Christchurch WAIKATO e: phillip.roth@bdo.co.nz BDO Christchurch Ltd and each BDO member firm in New Zealand, their partners and/or directors, employees and agents do not m: +64 27 227 8918 accept or assume any liability or duty of care for any loss arising from any action taken or not taken by anyone in reliance on TAURANGA the information in this publication or for any decision based on it. ROTORUA RHEA COWELL BDO New Zealand Ltd, a New Zealand limited liability company, is a member of BDO International limited, a UK company Senior Strategy Analyst limited by guarantee, and forms part of the international BDO network of independent member firms. BDO New Zealand is a GISBORNE BDO Christchurch national association of independent member firms which operate as separate legal entities. e: rhea.cowell@bdo.co.nz HAWKE’S BAY m: +64 21 309 479 For more info visit www.bdo.nz MANAWATU TARANAKI WELLINGTON CHRISTCHURCH INVERCARGILL +64 3 379 51 55 WWW.BDO.NZ
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