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04 INDUSTRY
ATR World
Delicate semiconductor supply
chain facing global disruption
06 NEW MOBILITY
How will car service stations
Information | Facts | Figures reinvent for a changing industry?
11 INSIDE ATR
ISSUE 2 – JULY 2021
KGK celebrates its 75th
Leading Malaysian aftermarket anniversary
spare parts wholesaler joins ATR
Established in 1996 as a small shop, Rimbunan Kuasa
Sdn Bhd has grown to become a regional leader
02 EDITORIAL ATR World JULY 2021 CONTENT 03
Dear readers 16
04
H
ello and welcome to this the second edition of ATR World in 2021. In
this issue we are pleased to welcome our newest member from the 22
Asia Pacific region, Rimbunan Kuasa Sdn Bhd. The Malaysian based
Rimbunan Kuasa Sdn Bhd joins ATR with effect from 1 July 2021, further
expanding the ATR presence in the Asia Pacific Region and is a direct
result of the establishment of our APAC office in Singapore in 2020.
06
Founded in 1996, Rimbunan Kuasa Sdn Bhd is today a leading automotive
aftermarket distributor in Malaysia supplying automotive spare parts to over 4,000 indi
vidual customers and workshops, focusing primarily on European automotive brands. 39 27
We are excited to welcome them into the ATR family and look forward to a fruitful collabo
ration in the future. Please refer to pages 8 and 9 for further information.
From the new to the older, I would like to draw your attention to one of our long-standing
INDUSTRY 23
Denso: Previous winners reveal why you should enter the
2021 ‘League of True Mechanics’
shareholders, KGK in Sweden who is celebrating their 75th anniversary this year in 2021. 04
Semiconductors: a contentious supply chain shortage
and the ripple effect on the automotive industry 24 Exide workshop app: Test and sell batteries in 5 minutes
Read more about the KGK journey on page 11.
25 GKN AUTOMOTIVE: Put your trust in the original
The shareholders of ATR International AG traditionally meet once a year to hold the Annual NEW MOBILITY 26 ELLA brings latest 77GHz radar technology for passen-
H
ger cars into series production
General Meeting at which the Annual Financial Statements are reviewed, new shareholders 06
Threat or opportunity? How car service stations can
are introduced, and market trends and strategies are discussed. Unfortunately, due to
master the radical transformation 27
KYB: In conversation with Swedish Rallycross driver,
Mats Öhman
COVID and the related restrictions imposed on travel throughout the world the meeting had
to again be held without physical presence of all shareholders and took place recently on DIGITISATION 28 MAHLE: Your best choice
13 July. A summary of the event can be found on page 10. 07
Repdate – The future-oriented online booking system 29 MANN-FILTER: Scoring a technical knockout
for independent workshops 30 Magneti Marelli: Oiltek motor oil
In the Industry section you can find an article about semiconductor shortages. We conclude 31 Metelli Group: Timing belt kit with water pump
this issue with the subject of commuter habits in post pandemic times. INSIDE ATR 32 NGK SPARK PLUG: The aftermarket is changing
08 imbunan Kuasa Sdn Bhd: Leading automotive spare
R 33
Stay cool with Nissens in the busy AC season
Finally, we would like to draw your attention to several virtual networking and collaboration parts wholesaler in Malaysia joins the ATR family
34
How it’s made – NRF aftermarket compressors
opportunities that are being scheduled in the various regions. With the postponement of 10
A successful online reunion for the 31st Annual General
Meeting 35 NTN-SNR readies new generation wheel bearing with
Automechanika these virtual events may assist with maintaining a close contact with your
compact CV joint
key partner suppliers. Read more about these events on page 10. 11 KGK turns 75 this year
12
Martaş Automotive joins Ford’s authorized spare parts
36 OSRAM: Your 1st choice in a changing automotive world
dealer distribution network 37
Saleri sees global growth with production sites and OE
14 ew CARZONE: Tmall AutoCare: Building the ‘Future
N supplies
Workshop’ of world 38 Schaeffler: Sustainability in the aftermarket
16
LKQ Europe is driving its sustainability commitment 39 aleo’s innovative iBSG 48V solution to reduce CO2
V
forward emissions is now available on the aftermarket
18
DPK: A collaborative and transformative training plat- 40 ZF: Resource-saving and inexpensive repair option for
form for the sector the Electric Park Brake
Warren Espinoza
CEO, ATR International AG
SUPPLIERS TRENDS
20
Clarios sets standards for greater sustainability 41 Commuter habits in a post-pandemic world
21
Continental: getting there first
22
Delphi Technologies: Six seconds … now that’s fast IMPRINT
04 INDUSTRY ATR World JULY 2021 INDUSTRY 05
bags and doors.9 It is a multi-layered issue such challenges could bring opportunities KEY FACTS
but, with the automotive industry heavily to those willing to invest and think
reliant on externally-produced semicon- differently. The COVID-19 pandemic has
ductors for their innovative development, To combat such challenges in the future, exposed a fragmented
it is essential that the supply chain works. automotive OEMs may want to explore a semiconductor supply chain.
As of now, there is no over-night fix for a more diversified, independent approach The time is now for the
system that has reached its limit, leaving for semiconductor manufacturing capabil- automotive industry to take
the automotive industry in an incredibly ities to avoid placing such heavy reliance control.
precarious situation. on global, yet regionally-dependent, sup-
ply chains.
What does this mean for
automotive suppliers?
As the COVID-19 pandemic progressed
through 2020, automakers fortunately
saw sales volumes that didn’t decline
nearly as much as people feared, rebound-
ing close to pre-pandemic levels as deal-
erships were able to open up under specif-
ic parameters. However, as automakers
began to accrue orders again, it was clear
Semiconductors: a contentious supply that procuring vital technological compo-
nents (i.e. semiconductors) was going to
present serious challenges.10 Many of the
chain shortage and the ripple effect on biggest automotive parts suppliers are
closely monitoring the situation and have
the automotive industry
even set up task forces to monitor and
minimise impact, providing customers
with regular updates on production and
delivery schedules.11 Additionally, suppli-
The COVID-19 pandemic, geopolitical tensions, and a raw material short- ers including Continental, for example,
are looking at alternative sourcing and
age, among other things, have resulted in a global semiconductor supply production options to maintain a certain
chain shortage causing automotive OEMs to take drastic measures. level of semiconductor output from
manufacturers.12
The way forward may look
R
ecent automotive innovation has A combination of factors has resulted in and Toyota are all reviewing production different
largely been possible thanks, in the worldwide shortages. Fluctuations in targets.5 General Motors extended factory It is clear that car buyers are interested in
part, to the rise of semiconductors. automotive industry purchasing power of shutdowns into March, while Ford said the latest connectivity features, though
In fact, semiconductors have enabled semiconductors in 2020 (as a result of production in Q1 of 2021 would fall by 10- particularly important in certain countries
many recent innovations in automotive COVID-19) and high demand from other 20% from their original plan.6 Global man- over others. 62% of Chinese buyers have
technology to take shape, including vi- industries have, in part, led to capacity ufacturers were said to produce 672,000 stated they are willing to shift to a brand-
sion-based, enhanced graphics process- constraints at semiconductor manufac- fewer light vehicles in Q1,7 and Germany’s new vehicle in order to obtain the latest
ing units (GPUs) in addition to application turers.3 Additionally, the shortage of raw Daimler and Volkswagen have put thou- features, while 37% of American and
processors, sensors, and DRAM and material (silicon) and geopolitical tensions sands of employees on short-time work as 25% of German buyers had the same
NAND flash.1 Many semiconductor com- between China and the United States a direct result of the bottlenecks.8 mentality.13
panies have pursued automotive oppor- could put European manufacturers in dan- And while automotive companies make There is no doubt that innovation is vi-
tunities, forming partnerships throughout ger of being reliant on Asian production.4 up a fraction of worldwide semiconductor tal to the automotive industry as a whole;
the value chain, as demand for automo- So, what does this mean for an industry sales – just 3% of Taiwan Semiconductor this, inherently, adds pressure to an al-
tive semiconductors has continuously in- that is already faced with challenges to Manufacturing Company’s Q4 2020 reve- ready-complex and competitive industry.
creased.2 However, the automotive indus- recuperate COVID-related losses? nue, for example – the shortage has result- Meeting customer needs while remaining
try has now been hit with semiconductor ed in a diminishing supply of microcontrol- ambitious is always top of mind. With the
supply chain shortages, causing some The current situation ler units (MCUs) that are used in electronic multi-layered issues at play, the automo-
OEMs to shut down production lines and All major OEMs are affected by the short- control units (ECUs) throughout vehicles, tive industry has rarely experienced so
cut targets. age. Japanese carmakers Honda, Nissan, from the engine and transmission to air- many disruptions simultaneously, 14 but
1
Mobility trends: What’s ahead for automotive semiconductors. McKinsey & Company. Stefan Burghardt, Seunghyuk Choi, and Florian Weig. April 2017. 2 Ibid. 3 Semiconductor shortage will hit auto 9
Why the automotive supply chain is in a semiconductor jam. Matt Leonard. Supply Chain Dive. 23 February 2021. 10Ibid. 11Semiconductor shortage will hit auto industry well into 2021. Marcus
industry well into 2021. Marcus Williams. 19 January 2021. 4 Semiconductor supply bottlenecks: The power of microchips. Deutschlandfunk. Silke Hahne. 22 February 2021. 5 Semiconductor shortage Williams. 19 January 2021. 12Ibid. 13Mobility trends: What’s ahead for automotive semiconductors. McKinsey & Company. Stefan Burghardt, Seunghyuk Choi, and Florian Weig. April 2017. 14Ibid.
will hit auto industry well into 2021. Marcus Williams. 19 January 2021. 6 Why the automotive supply chain is in a semiconductor jam. Matt Leonard. Supply Chain Dive. 23 February 2021. 7 Ibid.
8
Lack of semiconductors: short-time working for thousands of Daimler employees. 21 April 2021. Automobilwoche.de.
06 NEW MOBILITY ATR World JULY 2021 DIGITISATION 07
Threat or opportunity?
How car service stations can
powered by
master the radical transformation
Trends and technologies will permanently change both the automotive
industry as well as customers and their expectations. Car service stations
will have to reinvent themselves.
tion, electrification will make vehicles less sistance functions offer immediate help
susceptible to maintenance and repair with questions and problems. By way of
than they are today. augmented reality applications, work-
The industry faces the threat of lower shop employees support a growing num-
sales, garage closures, and a massive ber of DIY customers regarding updates,
drop in employment. At the same time, the replacement of components or
the new technologies will require new repairs.
Repdate – The future-oriented online
skills from employees. Junior staff will
have to be trained accordingly. Customers’ Robotaxi service stations
need for advice will also change. And ac- Scenario: Today’s vehicle owners are to-
cess to them will increasingly come
through digital interfaces. It is still com-
morrow’s mobility users – they will no
longer be customers of car service
booking system for independent workshops
pletely uncertain who will dominate these stations.
interfaces in the future or who will own With the spread of autonomous driving,
the rapidly growing volume of data. The car workshops will have to evolve into
ATR, Bosch, CARAT, CARUSO, Continental, Global One Automotive, Schaeffler,
car manufacturers? Fleet operators? fleet service centres. To do this, they and ZF jointly launch the industry solution for online
Software giants? Or the new intermediar- should cooperate with manufacturers and appointment bookings for workshops in Europe. KEY FACTS
ies of the platform economy? fleet operators, who do not necessarily
But even in the face of this scenario, have to be today’s brand owners. Core
which seems bleak at first glance, there tasks include ensuring operation, provid- ATR and some of its industry
W
are opportunities for car service stations. ing the charging infrastructure, as well as ith Repdate, the companies the solution, as they can partners have band together to
When markets undergo radical change, cleaning and maintaining the autono- present a cost-effective use the system to direct launch Repdate, a digital,
there are always winners and losers. The mous taxi fleets. and powerful workshop their vehicles to the re- industry solution for workshop
winners will be those who align their busi- Car service stations can use the platform that can be easily integrat- spective workshops. appointment bookings.
Author Enno Däneke
ness model with the new reality at an ear- threats of the new era of mobility to de- ed into existing solutions. The plat- Currently, more custom-
ly stage in order to secure new revenue velop opportunities and redefine their form stands for an open industry ers than ever before are
I
n just ten years, the dominance of pri- potential for their company. In the future, vision. This will help them to position solution that supports the existing using online sales channels to interact with companies from a wide
vate motorised transport and the inter- car service stations could develop into themselves robustly for the future - be it value chain. Part of Repdate is a variety of industries. In line with this customer expectation, inde-
nal combustion engine could come to an digital maintenance service providers or through specialisation, new services or modern customer management sys- pendent workshops must be able to offer an end-to-end solution
end. Fleets of autonomous electric vehi- robotaxi service stations. the development of new business tem that enables vehicle owners for booking and fully processing a repair and maintenance order.
cles will then increasingly dominate the models. Henning Kaeß to conveniently book their service Not every independent workshop should have to build its
streets. The interaction of electric mobili- Digital maintenance service Only in this way will they succeed in appointments own solution. This is exactly where
ty, connectivity, autonomous driving, and providers mastering the radical transformation. using their smartphones – in almost all Eu- Repdate comes into play and is made
new mobility services holds considerable Scenario: The car becomes a digital gadget. ropean languages. If the vehicle’s telemat- “Those who do not have a available to the entire market in the form
disruptive potential. Digital interfaces to vehicles and custom- KEY FACTS ics data is available, the workshop can even booking tool in use, or need of an industry solution – operated by
ers enable new services. create a needs analysis as well as an auto- a new one, can access a Caruso GmbH.
What threats and challenges do With the help of intelligent prediction With the future of mobility mated cost estimation in the same booking In addition, the initiative is open to
changing, car service stations
whitelabel solution.”
car service stations face? models (predictive maintenance) that process. And this regardless of whether the participation by other trade groups and
Despite the significantly higher utilisation forecast the wear and tear of components will face increased challenges. data comes directly from the vehicle or via a manufacturers and gives each of the con-
of vehicles in autonomous fleet systems, and technical problems, car service sta- They will have to adapt to meet dongle. A first dongle provider is currently being connected to the cept providers the opportunity to operate the online booking
the maintenance and repair effort will de- tions can increase customer satisfaction future demands/needs, not just system. These digital contact points enable independent work- system under their own branding.
crease due to the lower number of vehicles by eliminating more expensive repairs to survive, but to thrive. shops in Europe to increase their customer loyalty and, what’s Further information is available via https://www.caruso-data-
and significantly fewer accidents. In addi- and longer vehicle downtimes. Smart as- more, mobility providers and fleet operators equally benefit from place.com/repdate/ or directly from ATR at digitisation@atr.de.
08 INSIDE ATR ATR World JULY 2021 INSIDE ATR 09
Leading automotive spare
parts wholesaler in Malaysia
joins the ATR family
Established in 1996, Rimbunan Kuasa Sdn Bhd has
grown to become a regional powerhouse. KEY FACTS
With a solid footprint in Malaysia
R
already, Rimbunan Kuasa looks
imbunan Kuasa Sdn Bhd was es- set up four more branch outlets through-
to their ATR partnership as an
tablished by the Tan family in 1996. out the Klang Valley region.
opportunity to expand globally.
It all started off with a double sto- Soon after the fifth branch was estab-
rey retail shop in Petaling Jaya – one of lished, Rimbunan Kuasa felt the need for a
the major cities located in Selangor, separate central hub that mainly focuses
which is also the economic powerhouse on stock warehousing and distribution to Malaysia, holding more than 30 prestigious
of Malaysia. The Tan family had a humble branches. Their first warehouse was a cor- brands’ authorised distributorships in the
goal of providing genuine, high-quality ner shop in Subang that measured only automotive aftermarket industry, allowing
automotive parts in the country. Main- 930 m². As the business grew, so did their the Company to offer competitive prices
taining quality service, product range, warehouse – it was upgraded from the cor- for a wide range of quality products and
and availability has been the key to their ner shop warehouse to a proper ware- services. Furthermore, with 20 branches
customer satisfaction, which attracts house in Subang (3,900 m²) and, currently, established nationwide, obtaining genuine
more and more customers from other to their warehouse in Bukit Jelutong, Shah auto spare parts in Malaysia is within reach.
cities. That was when the company saw Alam. More than 60,000 SKUs are stored Being a reputable company in this industry,
the opportunity to expand in order to in the 8,094 m² warehouse. Rimbunan Kuasa is also able to provide
meet market demand. Within the next Today, Rimbunan Kuasa is the leading hassle-free after-sales services to its Warehouse in Shah Alam, Selangor,
Malaysia.
five years, Rimbunan Kuasa expanded to automotive spare parts wholesaler in growing customer base.
BIMMERIANZ - Bimmer Auto Club 2019.
In the recent years, the Company has Also, being a member of Malaysia’s
been actively participating in various pro- Human Resource Development
grammes at local automotive exhibitor Corporation – an organisation that as-
events. By doing so, they can create bet- pires to upskill the Malaysian workforce –
ter awareness for their brand and in using Rimbunan Kuasa commits themselves to
genuine automotive spare parts. At the provide their employees with courses
same time, the Company is able to intro- which focus on developing their skillset.
duce both OE and aftermarket brands to Without its customers, Rimbunan
the public. Kuasa would not be where it stands today.
Rimbunan Kuasa is also a strong be- Hence, the Company also engages in the Product Training.
liever in employees being a vital asset to Dealership Appreciation Programme on a
the Company. For this reason, the yearly basis, in order to enhance its rela-
Company always strives to provide a con- tionship with customers, and also to show suppliers. Rimbunan Kuasa also hopes
ducive working environment for its tal- its appreciation for their loyalty and sup- that this partnership will allow them to
ents as well as organising various training port, some of which have been with the further strengthen their position in
programmes to keep its employees moti- Company since the beginning. Malaysia and expand their reach to cover
vated and up-to-date with the latest skills Together with ATR, Rimbunan Kuasa the international market, enabling them
and knowledge required in today’s tech- believes that it can strengthen their mar- to explore the countless opportunities
nologically-driven world. To date, keting position by having more opportu- available globally. With that, the Company
Rimbunan Kuasa has collaborated with nities for strategic networking and access can continue with the Tan’s family vision
various suppliers and provided automo- to exchanges on the latest market infor- of being one of the leading automotive car
tive parts-related training to employees. mation among ATR family members and parts suppliers for many years to come.
10 INSIDE ATR ATR World JULY 2021 INSIDE ATR 11
A successful online reunion for KGK turns 75 this year
the 31st Annual General Meeting KGK is celebrating the 75th anniversary of when Knut-Göran Knutsson
established KGK. From a German two-stroke engine to today’s high-tech
2020 was a great success, with the second field test to be launched electric cars, the focus has always been on helping people to move forward.
shortly.
Realising that with COVID and the related global travel restric-
KEY FACTS
tions, in person meetings will not be possible for many of our
I
shareholders and that Automechanika in its original form has been n 1946, all it took was a handshake. And dustry has undergone dramatic changes –
KGK continues to grow and adapt to
postponed to 2022, ATR has scheduled two online IPAS events for so, Knut-Göran began his partnership with many different challenges as a result.
the market while benefiting manu-
later this year to facilitate focussed interaction between our with Hella (or Westfälische Metall Indus- Sweden has switched to driving on the
facturers, citizens, and the planet.
shareholders and our IPAS suppliers. ATR will not participate in trie GmbH, as it was then known) – a part- right, and new fuels and electrification
this year’s Automechanika 2021 Digital Plus event, but will host nership that endures to this day. There have transformed the market. KGK has re-
two IPAS online events, the first in the LatAm region to be held have also been many others, including ZF mained at the cutting edge, thanks to
from 22-24 September 2021, followed by the MEA event sched- and VDO. Today, KGK’s product offering smart new solutions such as the Swedish charging solutions, and keep developing
uled for 18-20 October 2021. It is really hoped that in person includes everything from cars and cara- market’s first headlight for driving on the our range of parts for electric cars. At the
meetings can return in 2022 and to this end the next Shareholders’ vans to contracts, buses, trucks, and boats. right. Today, continuing to help people same time, we also ensure that we look af-
Meeting has been planned to take place from the 9-12 June 2022. The current owner, Knut-Göran’s son move forward without placing excessive ter existing vehicle fleets in a sustainable
From upper left to lower right: Wolfgang Menges (ATR), Kurt Schnyder (SAG),
Warren Espinoza, Henning Kaeß, Linda Briem (all ATR) Håkan Knutsson, was just one year old demands on the Earth’s resources is a key way via our customers and suppliers.”
APAC Supplier Day 18-20 May when it all began. However, he clearly re- challenge. Throughout the years, there has always
The second ATR APAC web conference was organised for our APAC members the early years and his youthful “By working systematically with sus- been a focus on doing business that bene-
Shareholders with IPAS partners Valeo and NGK-NTK. The web interest in his father’s work. tainability, we are convinced that we can fits all parties involved. This approach has
U
nfortunately, due to COVID and the related restrictions im- conference, attended by more than 60 people took place on 18-20 “We had many fascinating discussions help transform Swedish transport in a way resulted in long-term cooperation and
posed on travel throughout the world the annual Share- May 2021. Keynotespeaker Simon-Kucher & Partners kicked off around the dinner table during my child- that benefits manufacturers, citizens, and partnerships.
holder’s Meeting had to again be held without physical proceedings by sharing interesting insights into current commer- hood,” Håkan recalls. “Taking over the the planet,” explains CEO Johan Regefalk. “I would like to thank our customers and
presence of all shareholders. Two online informative meetings cial trends within the IAM. Following this, a general session was business in 1974 was a natural step for me. “That’s why we work with initiatives relat- suppliers for our fantastic cooperation
were held on 22 June and the formal Annual General Meeting was held before breakaway meetings took place to discuss the local I wanted to continue in my fa- ing to electric vehicles, educate the in- over the years, and I hope that this coop-
held on the 13 July 2021. needs of ATR shareholders. This APAC-focused web conference is ther’s footsteps.” dustry on high voltage technol- eration will continue for many years to
In the informative meetings, the Management Board of ATR an example of ATR’s strategy to invest in a robust regional struc- Since 1946, the in- ogy, offer electric car come,” adds Johan.
International AG presented the business report on the past busi- ture. With local representation, ATR is and will be able to specifi-
ness year, which all things considered was a positive one despite cally identify and address local industry issues, within the ATR
the challenging times experienced in the global automotive sec- global guidelines but executing based on local realities.
tor. ATR’s sales turnover reached a new record with 27.7 billion
euros in 2020.
Furthermore, ATR strengthened its network with two new
shareholders: Digraph Transport Supplies Ltd, a leading truck
specialist in the UK which joined ATR in January 2021 and
Rimbunan Kuasa Sdn Bhd, one of the leading distributors of
European automotive parts in Malaysia who joined in July 2021.
Once again, we welcome them into the ATR family. To further focus
on the commercial vehicle market, ATR has established a Steering
Committee to drive future initiatives in this sector.
ATR’s local representatives in Latin America and Asia Pacific
have settled and have provided valuable insights and support to
the ATR team and the local shareholders in an efficient way. Both
teams regularly held online conferences with the local ATR share-
holders and suppliers to enhance communication and strengthen
business relations. More online events and webinars are planned Vincent Tan (ATR), Alexander Birnstein (ATR)
in both Latin America and in the APAC regions this year.
At the beginning of 2021, ATR founded the company ATR
Digitisation GmbH to further expand the competence in the field The web conference was well received and considered to be a
of telematics and digitisation. Over the last three years, ATR and great success with similar events planned for the future together
its partners, have been working on a digital IAM solution for work- with our IPAS partners.
shops called “Repdate” which was launched in April 2021. Vincent Tan from ATR APAC can be contacted for more infor-
Furthermore, the CARUSO Connected Vehicle Field Test held in mation: apac@atr.de. Johan Regefalk, CEO. Sebastian Ekberg, Photographer
12 INSIDE ATR ATR World JULY 2021 INSIDE ATR 13
ing day by day, prompting companies to KEY FACTS
further strengthen their distribution net-
works. This partnership will ensure that Joining Ford Otosan’s spare parts
Ford Otosan products reach every point of dealer distribution network,
our country as soon as possible with the Martaş Automotive also offers its
strong sales and distribution network of customers a new purchasing
Martaş Automotive, and it will also create experience with the Nar Parçası
new business opportunities for Martaş digital gift platform.
Automotive within the sector. While thank-
ing the Ford Family for their trust in us, I
wish the cooperation to be beneficial for
both companies.”
Customers of Martaş Automotive can
Martaş Automotive is on a digital select and order from and thousands of
platform with Nar Parçasi! products from various brand options in a
Martaş Automotive makes its mark now on great variety of fields from electronics to
Martaş Automotive joins
a digital platform with its new business major appliances, from personal care
partnership with Nar Parçası gift platform. products to textile, using the Gift
with Ford Otosan, Martaş Automotive Nar Parçası’s gift platform opens the gates Catalogue on the Nar Parçası platform. In
Ford’s authorized spare parts General Manager Erdem Çarıkcı drew at-
tention to the importance of the agree-
ment between the two companies. He said,
of a joyful world of opportunities and ad-
vantages to more than 4,500 customers of
Martaş Automotive! In addition, offering a
addition, they can order the textile prod-
ucts with Votto, MGA, and GRAT logos on
the Gift Catalogue and use them in their
dealer distribution network! “Martaş Automotive has now joined Ford
Otosan’s authorized spare parts dealer
network in Turkey. We believe that there
social platform network to the customers
of Martaş Automotive, Nar Parçası is al-
ready liked.
workplaces.
Besides, customers of Martaş Automotive
can use the gift and discount cheques of
has been a great synergy when Ford Martaş Automotive has taken another many brands in various categories on the
Martaş Automotive, one of Turkey’s most established automotive spare parts Otosan, one of the largest vehicle manu- step towards a significant innovation under Opportunities Club on the Nar Parçası
distribution brands, continues to strengthen its nationwide distribution network facturers in the world and in Turkey, chose its digitalization program. Having the op- platform without any limits and for free,
Martaş Automotive, which has the most portunity to come together with its cus- and they can use these cheques both for
with new collaborations. effective and widespread sales and distri- tomers on a joyful platform with advantag- themselves and their families and loved
bution network in our country, as its busi- es and opportunities by the business ones as they wish.
ness partner. The automotive market is partnership with Nar Parçası gift platform, Customers of Martaş Automotive have
growing and developing day by day. Martaş Automotive enables more than a pleasant shopping journey with hun-
will create new business opportunities for Today’s spare parts world has become 4,500 customers across Turkey to use dreds of brands on the Gift Catalogue and
Martaş Automotive in the sector.” more complex administratively with the their points they have gained through the Opportunities Club on the Nar Parçası
Martaş Automotive, which has left be- increasing number of models and thou- B2B system to buy thousands of products platform and have a social platform expe-
hind 40 years in the automotive after-sales sands of different parts. The demanded of hundreds of brands in the advantageous rience with various modules such as sur-
sector and carries out the sales, marketing service time to reach the part is decreas- world of Nar Parçası. veys on the platform.
and distribution operations of more than
150 domestic and foreign brands operating
in different product groups, started to at-
tack for new collaborations in 2021, which
it started with investments. In this context,
the company aims to further strengthen its
distribution network in Turkey with the co-
operation it has implemented with Ford
Otosan. After the agreement with Ford
Otosan, Martaş Automotive joined the
company’s authorized spare parts dealer
network in Turkey. Along with this cooper-
I
n this context, the company joined the thousands of different parts. The demand- ation, Martaş Automotive started distribu-
authorized spare parts dealer network ed service time to reach the part is tion by obtaining a direct dealership from
of the company in Turkey following the decreasing day by day, prompting compa- an original equipment supplier (OES) for
agreement it made with Ford Otosan. nies to further strengthen their distri- the first time, breaking new ground in its
Erdem Çarıkcı, General Manager of Martaş bution networks. This cooperation will history.
Automotive, made a statement on the ensure that Ford Otosan products reach
subject: “Today’s spare parts world has every point of our country as soon as pos- “We believe that there is a great synergy
become more complex administratively sible, with the strong sales and distribu- after this cooperation”
with the increasing number of models and tion network of Martaş Automotive, and Making statements about the cooperation
14 INSIDE ATR ATR World JULY 2021 INSIDE ATR 15
Tmall AutoCare: Building the
‘Future Workshop’ of world
New CARZONE and Tmall have joined forces to create an end-to-end
service solution for the automotive aftermarket.
T
he collaboration connects the power ness model in China. Through a strict se- full-service solutions create a win-win
of CARZONE’s offline supply chain lection model more than 900 stores were model for garages and end consumers.
with Alibaba’s Tmall online business chosen to start the first rounds of execu-
to create the first fully integrated solution tion. In Q1 of 2021, the first 500 garages What has made Tmall AutoCare Standardize – Tmall/New New CARZONE plans the garage location, size, bay types, equipment, and waiting room.
for the aftermarket. CARZONE has been have been in operation. Tmall AutoCare expand so fast?
in business since 1995 connecting prod- garages are being systematically expand- As mentioned before, New CARZONE is a
ucts and brands to over 200,000 garages ed nationwide across China. The first professional integrated service solution Tmall AutoCare’s support of Alibaba ni-channel solution for automotive ser- The Tmall AutoCare garage is just the
across China. Tmall is one of the largest phase utilises the most effective systems provider rooted in the traditional after- Group ensures there is a deep support for vices. The Tmall AutoCare garages benefit start of possibilities for all things automo-
worldwide platforms with over 750mil that will connect the CARZONE products market for more than 25 years with a rep- digitised capabilities. In addition, many from new consumers and the end con- tive. In the future, new services can be
consumers. These two businesses have to the Tmall AutoCare garage in a true utation of trust in the industry. When Tmall years ago New CARZONE understood the sumer can schedule and get trusted auto easily expanded to auto sales, insurance,
now joined forces to be the latest industry partnership model and backed by a full AutoCare was created, the natural differ- garage needed a digital support system. services seamlessly. parking, fuel, NEV services, and all things
for Alibaba’s vision called New Retail. New warranty for the end consumer. This cre- entiation was to utilise CARZONE’s trusted So, they acquired and merged a company The future is very bright for Tmall related to transportation. In addition,
Retail extended from online-only or of- ates profitability for the garage and trust- supply chain capability and Alibaba’s on- called F6 which is a SAAS system provider AutoCare garages with a successful part- there are opportunities to expand these
fline-only into a seamless omnichannel ed place for auto services for end line expertise. As Professor Ming Zeng of for garage management. The F6 SAAS nership model improving garages profit- solutions worldwide with the right local
consumer experience that is fully inte- consumers. Alibaba Hupan University proposed, “The system includes multiple modules to help ability and ensures end consumers’ trust. partners.
grated and data driven. Tmall and New core of B2B2C model is supply chain capa- improve garage operations, such as ga-
CARZONE put the Tmall AutoCare Garage What is Tmall AutoCare? bility. The market needs a platform which rage performance dashboard, technical
at the centre. The Tmall AutoCare garage As we all know, the most significant need could provide parts to independent garag- repair information, all parts purchasing
meets the automotive needs of products, of consumers in the aftermarket is a es, meanwhile, partner with garages to system, customer CRM, and marketing
services, and consumers. trusted place for services. Aftermarket provide services to consumers together. tools. The F6 Mobile system is the most
Tmall AutoCare is built with the garage ecosystems are disconnected from prod- Responsibility of New Retail is to ensure preferred system that is installed in more
at the centre. The goal is to create profit- ucts, suppliers, local distributors, retail- the entire aftermarket ecosystem runs than 15,000 garages across China. The F6
able garages and a place of trust for end ers, digital services, and garages. This seamless for the customer.” system is the perfect digital connection
consumers. The plan is to have more than causes many inefficiencies in the after- for CARZONE’s efficient supply chain and
3,000 Tmall AutoCare garages by the end market for the garages and end consum- the Tmall online business for the Tmall
of 2021. The Tmall AutoCare Garage is a ers that lead to dissatisfaction. Tmall KEY FACTS AutoCare garages.
data-driven franchise garage model that AutoCare is the inevitable future of the Tmall AutoCare’s philosophy is
connects CARZONE’s efficient supply aftermarket. New CARZONE and Tmall CARZONE and Alibaba’s Tmall ‘Standardize, Transparency, Warranty’.
chain to the Tmall online auto platform. In AutoCare garage connect all of these seg- introduce Tmall AutoCare, Tmall AutoCare’s standardisation starts
the first half of 2021, more than 17,000 ments together under one efficient auto bringing a new face to the with determining the best locations, type
garages have signed a letter of intent to ecosystem delivering trusted solutions automotive repair market in of service bays, equipment, and size of
utilise the Tmall AutoCare franchise busi- for the end consumer. Tmall AutoCare China. the garage to support the local market.
F6 Garage Owner Dashboard example.
Once the garage is in operation, F6 is used
to ensure standardised services.
Transparency is supported in the F6 cus-
tomer CRM, which allows consumers to
watch in real time as services are being
performed. Finally, all the services and
products are backed by one of the best
warranties in the business. This allows the
Tmall AutoCare garages to provide trust-
ed and worry-free services.
Last but not least, Tmall’s online flag-
ship platform brings in new consumers
from online to offline. This is paving the
way for consumers to see a true om- Transparency – Every job can be watched in real time on the Tmall app.
16 INSIDE ATR ATR World JULY 2021 INSIDE ATR 17
sions efficiently. The Company is working
on an emissions sustainability roadmap
with an annual reduction of CO2 emissions
in its fleet of up to 30% within the next ten
years. The route towards zero emissions
will be a combination of awareness and be-
havior that will be achieved, for example,
through driver training, lower emission ve-
hicles, alternative fuels, and ultimately al-
ternative vehicles with adequate range and
by also planning pilot projects in different
countries all over Europe. In the UK and
Republic of Ireland, LKQ just launched an
electric delivery vehicle trial on the Isle of
Wight. It will run for six months and consid-
er charging point infrastructure to identify
branches with vans whose typical mileage
is suited to the range and capability of an
electrical vehicle. LKQ is also considering
pilot projects with fuel cell powered heavy
trucks once vehicles and filling stations be-
come available.
LKQ Europe is driving its
“We monitor the CO2 emissions of all our
operations including distribution centres,
buildings, branches, products, and the
sustainability commitment forward
more than 6,000 vehicles in our fleet,”
stated Arnd Franz. “We will also encourage
our suppliers to identify the carbon foot-
print of the products supplied to and dis-
LKQ Europe’s sustainability agenda aims to reduce CO2 emissions and help its tributed by us to ensure we make continu-
ous progress towards becoming a CO2-
employees develop and engage with the communities in which they work. neutral Company.”
LKQ Europe has undertaken a number
KEY FACTS of initiatives at its facilities to reduce its
A
s an essential part of its corporate committed to contributing to sustainable energy use and related carbon emissions. neutral electricity and gas for years. career opportunities. In 2020, LKQ Europe
strategy, LKQ Europe is engaging development by taking our social and eco- LKQ Corporation, the parent And is exploring more opportunities to add In the Nordic countries, LKQ Europe is a also started to monitor and measure data
in sustainability projects that will logical responsibilities seriously,” said company of LKQ Europe, solar panels to its facilities and purchases leader in environmentally-friendly car dis- relating to health and safety, diversity and
have a positive impact on its customers, Arnd Franz, CEO of LKQ Europe. “With re- published its first Sustainability of renewable energy sources for its facili- mantling, recycling, and remanufacturing equality, employee engagement and talent
employees, and the environment. Specifi- spect to environmental aspects within our Report in April. ties over Europe. of OEM automotive parts. The business management in European entities and
cally, when it comes to climate and envi- operations, our aim is to be among the As part of LKQ’s sustainability agenda, consists of recycling and sales of used car regions.
ronmental impacts, people development, most progressive companies in the the roof of its new Central Distribution parts as well as materials such as metal, LKQ Europe is engaging in CSR activi-
society, and the communities in which it European Automotive Aftermarket. We mental leader since it was founded in 1998 Center in the Netherlands will be fully rubber, glass, and many more. A reused car ties in all its regions and countries in
operates. LKQ is committed to reducing also involve our partners in our efforts to as a salvage dismantler and recycler of equipped with photovoltaic panels, making part consumes 100% less raw materials Europe to make an important contribution
CO2 emissions and making its contribu- improve our performance with regard to passenger vehicles. Today, it is the largest the building completely energy self-suffi- and natural resources than a new one. The as an employer to the social and economic
tion to meeting the targets of the Paris protecting environment and society, and vehicle recycler, with its North American cient. Partly because of this, the distribu- Company’s passion for the environment development of its local communities and
Agreement. encourage them to meet high sustainabil- operations recycling more than 90% of the tion centre has received the BREEAM drives it on a daily basis, and as the largest also by collaborating with and investing in
“As we strive for future profitable ity standards.” materials from the vehicles it procures Excellent certification. The large number of car dismantling chain in the Nordics, its these communities. In the Netherlands, it
growth and continued success, we are LKQ Corporation has been an environ- that would otherwise go to landfills. At the windows in the building provide plenty of work plays a major role in the industry’s aims to encourage employees to help oth-
beginning of April, LKQ Corporation an- daylight, creating a pleasant working envi- recycling machinery. Working with insur- ers by raising money for a good cause and
nounced its inaugural Sustainability ronment. Additionally, the building is en- ance companies, it helps car owners, re- supporting various initiatives. The vision is
Report outlining the Company’s ongoing tirely gas-free and provides a sufficient pair shops and dismantlers to repair cars to create a world where being sick, having
focus on responsible environmental, social, charging infrastructure for electric more easily and cost-effectively – and to (financial) problems, or loneliness no
and governance (“ESG”) practices, includ- vehicles. recycle to protect the environment. longer exists. In Italy, it is with several CSR
ing documentation of how the Company is In Germany, the Company has signifi- LKQ’s people are its most valuable as- initiatives, such as Food for Good, support-
promoting diversity, employee training, cantly reduced its carbon footprint in re- set. It is committed to providing all of its ing charitable organizations with a free
and safety. cent years by replacing 98% of all lights in employees with a safe and secure work en- supply of food left over from meetings and
LKQ Europe has implemented a state- more than 100 branches and its head office vironment, and it is investing in the future events, and “Un cuore e un sorriso” donat-
of-the-art logistics network aimed at de- with energy-saving LEDs. STAHLGRUBER of its team through providing individual ing spare parts for their vehicles used for
livering products and minimising emis- has been completely supplied with CO2- development and by offering interesting their missions in Italy and Eastern Europe.
18 INSIDE ATR ATR World JULY 2021 INSIDE ATR 19
from other countries in Latin America and Training Centre, previously focused only the daily routines of professionals.
Maxxi Trainning: Brazilians who work abroad. on training employees. The new platform Another aspect highlighted by Marcia
A collaborative and trans-
Understanding that the digitalisation presents innovative features such as spe- Bonfim is that the union of external and
of education is a trend that is here to stay, cific interactions with students through- internal training operations brings even
the Group hired a platform aligned with out a video, a possibility for students to more content to the sector, making it eas-
formative training platform
the most modern techniques in andrago- choose their own learning paths, as well ier for know-how transfer.
gy – adult-oriented education – in addi- as a continuous and open interaction be- Along with the new platform, the Maxxi
tion to aligning the Maxxi Trainning struc- tween students and teachers. All resourc- Trainning should expand its contribution
for the sector
ture to the internal training areas, known es are aligned with the Group’s vision for to the sector, implementing a programme
as DPaschoal University, and the formation of the sector. for new professionals. According to Vanni,
the Technical The Group believes in collaborative the Group understands that it can pro-
formation through useful concepts that vide an even greater positive social im-
DPaschoal Group’s initiative aimed at education in the automotive have practical applica- pact, training young people in small jobs,
sector celebrates 10 years and, with the use of new technologies, it will tions in directly or indirectly related to the seg-
ment, through quick courses as a spe-
continue to impact the value chain in the coming months. cialist at oil changing or even tyre
balancing.
KEY FACTS Finally, with its partners,
DPaschoal Group is expanding the
E
ducation is fundamental in any situ- Maxxi Trainning provides structure, bringing quality and ac-
ation, be it for a country, an indus- industry professionals with cessible knowledge to the entire
try, or a company. It is essential for applicable training opportunities chain, 24 hours a day through in-
the growth and development of people that is condusive to those with creasingly comprehensive train-
and society. For this reason, since its busy schedules. ing programmes.
foundation, the DPaschoal Group has had,
as part of its DNA, a focus on professional
qualification. Thus, 10 years ago, an inno- The need to take knowledge to even
vative initiative was born – the Maxxi more distant regions of Brazil and the LogIn screen of new
Trainning. Having as a mission preparing growth of digitalisation have led the com- Maxxi Trainning platform
people to work in the provision of servic- pany to pilot online events in 2019, and
es and marketing of products, delivering with the pandemic outbreak, it was un-
excellent content that contributes to pro- derstood that it was time to expand the
fessional development or business man- offer of remote training. According to
agement in the automotive sector. Leandro Vanni, Head of Training at the
The proposal was presented to the Company, “Social distancing made us ac-
main industries in the sector which, over celerate the process of training and qual-
time, understood how the education and ifying professionals in online events.
improvement of professionals could bring Today, we have the same number of par-
positive results to all those involved,
Leandro Vanni – Head of Training strengthening brands, reducing guaran-
tees by incorrect application, ensuring
customer satisfaction, and, most impor-
tantly, professionalising and democratis-
ing knowledge in its segment.
According to Marcia Bonfim, Human
Capital Director at the DPaschoal Group,
“The proposal was unique in the sector,
because bringing professionals together
at knowledge fairs to learn new concepts Start screen of
and share experiences was, for many, the Maxxi Trainning
Training session about commercial diesel platform
something impossible or unlikely.” During
this period, the viability of events and the
Leonardo José Tobias – Technical Instructor participation of professionals has grown ticipants in a single lecture as in a knowl-
significantly. About 650 knowledge fairs edge fair.” Leandro reinforces that the
were held, with more than 100,000 certi- new format enabled the participation of
fied professionals, 8,000 courses, and new students, and, in 2021, the rate of
more than 100 industries and partner in- new participants exceeded 24%, includ-
stitutions involved. ing the participation of professionals Example of training on Maxxi
Trainning platform 20 SUPPLIERS ATR World JULY 2021 SUPPLIERS 21
Clarios sets standards
for greater sustainability
Clarios, the world’s leading battery manufacturer,
is promoting sustainable initiatives. KEY FACTS
Sustainability efforts are a primary
O
“ ur commit- world’s major economies – ahead of alumi- focus for Clarios, the world’s
ment to the num, paper, tyres, and glass. This con- leading battery manufacturer.
e nvironment serves resources and prevents green-
is an important part house gas emissions caused by the
of our corporate purchase of new battery materials. In
responsibility,” states addition, all sustainability managers at nti-corruption measures. “We take our
a
Clarios Vice President, Clarios provide regular training for all duty of care very seriously and even go
Christian Rosenkranz. employees and encourage them to submit above and beyond this,” adds Rosenkranz.
“We constantly aim to their ideas for improvement. This has “We are fully committed to compliance with
minimise the environ- resulted in a 25% reduction in energy all international standards for a sustaina-
mental impacts of our consumption and a 35% reduction of
ble supply chain. Because of this, we also
products and pro- water consumption in the battery manu- require that our suppliers also meet our
cesses. Sustainability facturing process in just 10 years. industry-leading sustainability standards.”
is one of the key Furthermore, Clarios’ developments
principles of our com- help consumers to save energy, protect The Clarios Foundation takes the
pany: our technologies and processes set
standards in the industry for health, s afety,
and environmental protection in both
the environment and reduce fuel
consumption. For example, 7 out of 10 new
vehicles with fuel-saving start-stop
initiative
The Clarios Foundation plays a special role
by focusing on children’s health. Together
Continental:
getting there first
production and recycling.” All Clarios envi- technology are equipped with an AGM or with UNICEF and the US non-profit organ-
ronmental and energy management EFB battery from Clarios. isation Pure Earth, the Clarios Foundation
systems are certified to the relevant
has launched the Protecting Every Child’s
ISO standards. “This is the cornerstone on Responsible cooperation Potential (PECP) initiative to prevent chil-
which we are building our enhanced Clarios is a signatory to the Global dren from being exposed to lead. “This has New timing belts for young VW Golfs.
sustainability
concept,” emphasises Compact of the United Nations. The com- brought us another step closer to our goal
Rosenkranz. pany has committed to 10 universal sus- of making the world a little better,”
tainability principles and takes responsi- summarizes Rosenkranz.
V
Closed loop bility for human rights, labour and Learn more about the Clarios recycling W Golfs built from 2018 have only says Robert Franz, product manager learn more about a particular product or
Working in conjunction with customers environmental protection, as well as system and battery technologies here. been on the road for two or three EMEA. service can find additional information by
and partners, Clarios has developed a reli- years, but many will already have simply clicking on the exhibit. Workshops
able and established closed- clocked up well over 100,000 kilometers. 3D exhibition stand offers can start their online tour through
loop recycling system. Within Fact is that these models with the robust workshops virtual trade fair Continental’s comprehensive portfolio
Europe, this enables more 2.0l TDI engine are favourites for the long experience here.
than 98% of lead batteries daily commute. Which means that de- As the COVID-19 pandemic is, again, caus- For anyone in-
from vehicles to be recovered spite being relatively young, they’re al- ing numerous restrictions on trade fair terested in an ex-
and a large proportion of the ready up for a timing belt change. operations in 2021, Continental is pre- pert’s opinion on
materials contained to be We are the first supplier on the market senting its new aftermarket products, the exhibits, there
reused. As a result, 90% of to offer an aftermarket solution here in trends, and technologies at an innovative is also a trade fair
the materials in lead-acid the shape of the CT1229 timing belt. The online 3D exhibition stand. The virtual report with tun-
batteries can be recovered belt has a temperature-resistant polyam- booth includes everything from air ing star Sidney
and recycled. 75% of the lead ide fabric backing and a body made from springs to brake Hoffmann.
in European lead-acid batter- fiber-reinforced elastomer with embed- calipers and
ies is now obtained from ded tension members that offer excellent new tyre mod- KEY FACTS
r ecycled sources. Clarios’
longitudinal stability. The next umpteen els, and can be
global recycling network million flexing cycles are in good hands! visited conven- Continental is the first
means that automotive bat- “We’ve been quick to transfer our OE iently at any aftermarket supplier to offer
teries are the most recycled expertise to the aftermarket here – and time. Anyone the CT1229 timing belt.
consumer product in the workshops are now enjoying the benefits,” who wants to 22 SUPPLIERS ATR World JULY 2021 SUPPLIERS 23
Six seconds … now that’s fast KEY FACTS
Delphi Technologies’ full-service O2 sensor solution brings OE design DENSO’s ‘League of True Mechanics’
and engineering expertise to the aftermarket. e-learning competition provides
participants with an opportunity to
further their automotive industry
D
elphi Technologies, a brand of Borg- Delphi Technologies’ compact and pow- knowledge.
Warner Inc., knows that engine erful sensor will also help protect from
running errors can be challenging future faults. This hard-working sensor is
for the workshop to diagnose, especially if
they hinge on replicating the fault in
subject to a harsh environment including
high temperatures and contaminants; Previous winners reveal why you should
enter the 2021 ‘League of True Mechanics’
specific conditions like a cold start. This is Delphi Technologies’ sensors boast an
why technicians need to equip themselves exclusive, poison-protection coating to
with the latest technology and know-how reduce the risk of early failure from
for the highest success rate, and where contamination.
Delphi Technologies’ OE expertise and Delphi Technologies brings this same
full-service solution for exhaust sensors OE design and engineering expertise to tool supports the workshop with fault code
DENSO’s ‘League of True Mechanics’ e-learning competition is back for 2021.
leads the way. the aftermarket, providing a product solu- identification, sensor activation, and ad- Both mechanics and distributors across a range of European countries can now
tion that the workshop can fit with ease justments for 48 vehicle brands and over take part for free. Denso asked winners from the first season of the ‘League of
Delphi Technologies’ O2 sensors and confidence. 1,400 models, putting a well-rounded
help workshops diagnose faults toolkit in the technician’s hands. With True Mechanics’ to share their experiences.
quicker Application coverage training options available at sites around
Take oxygen sensors as an example. The But it’s not only about the exceptional O2 the world, together with Delphi
D
sensor, otherwise known as the O2 sensor, sensor quality, the coverage is exceptional, Technologies’ highly anticipated eLearning ENSO has digitalised its online How satisfied were you with the choice • everything to do with electricity,
does what its name suggests – it measures too. Delphi Technologies aftermarket has a solutions, the workshop can ensure they training courses to improve and of DENSO product courses? alternators, starters, control
the amount of oxygen in the exhaust. portfolio boasting coverage of the world’s are equipped with the latest knowledge to test the knowledge of participants All four winners gave favourable reviews. computers, sensors, and more.
Whilst this may sound like a fairly modest most popular vehicles, including the support their O2 sensor servicing needs. and award certificates and prizes to those One winner commented, “DENSO have a When asked if there were any courses he
task, the O2 sensor is actually one of the Volkswagen Golf, Renault Captur, Cadillac As a full-service provider, Delphi with the top 10 highest scores. Available in very good selection of product courses,” would like to see in the future, Mr Eliaš
most important sensors on any vehicle, Escalade, and Ford Fiesta. Technologies aftermarket brings together more than 10 languages, new entrants can and Mr Niedbalski said, “all the courses said, “I would like to see courses on
responsible for keeping the right balance It doesn’t stop there, Delphi Technologies all the components of a successful work- enjoy new courses, certificates, and prizes, were immensely useful for deepening my Electronic Control Units (ECU) and
between air and fuel for optimal emissions. will shortly be bringing O2 sensors to mar- shop solution, ensuring vehicles drive further raising the possibilities for career knowledge.” Exhaust Gas Recirculation valves (EGR).”
Delphi Technologies’ O2 sensors feature ket for the Volkswagen Arteon, Fiat 500, cleaner, better, and further right through progression. In the UK, the training pro-
the industry’s fastest particulate reaction and Renault Kangoo. their life. gramme is accredited by the Institute of Which topic are you most interested in Would you recommend other mechan-
time at just six seconds (faster than the the Motor Industry for all 2020 modules. from the point of view of DENSO ics to register for e-learning and test
current 100 metre world record!), which is Full-service solution KEY FACTS
New courses and modules are constantly products? What course would you like their knowledge? Any other
paramount when the critical fault may be Diagnostics and training complete this O2 being added in new languages; some with to add to e-learning for 2021? comments?
detectable in the first 30 seconds of start- sensor package. Delphi Technologies’ sensors boast interactive content, to keep participants These two questions gave DENSO insights All participants agreed that future appli-
up only. The Delphi Technologies DS diagnostic an exclusive, poison-protection up-to-date on the latest trends. into what makes technicians tick. It also cants should register to take part in
coating to reduce the risk of early Four previous winners with the top 10 shows the variety of interest when it e-learning and to test their knowledge.
failure from contamination. highest scores agreed to share their feed- comes to working on cars. Each tech One winner said, “I strongly encourage
back with 2021 entrants. They included: nician had a different DENSO topic of you to register and take part in training
Sylweriusz Sidor, Karol Niedbalski, and interest. and tests. Thanks to DENSO, everyone
Maciej Kuleta, all from Poland, along with can expand their knowledge and further
Mário Eliaš from Slovakia. These ranged from participants prefer- their careers.”
ring to learn about:
How did you rate the difficulty of the • electronics, sensors, and common Have you got what it takes? Sign up for
courses? rail diesel systems; or DENSO’s e-learning now and you could
All four winners said the courses tested • air conditioning systems; or be a winner of the 2021 League of True
their knowledge, one commented: “Some • engine management systems and Mechanics contest!
Learn more about Delphi Technologies aftermarket solution: questions were clearly trying to trick me, different elements of ignition Register today at:
https://www.delphiautoparts.com/gbr/en/category/engine-management but that motivated me to succeed.” systems; or https://www.denso-am.co.uk/training/.You can also read
