ADADADADVEVEVEERTRTRTR ISISISEMEMEMMENENENNTTTT - Week of March 25, 2019 - TravelPress
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Week of March 25, 2019
ADVE
ADVE
ERT
R IS
ISEM
EM
MEN
NT
0325PG01.indd 1 3/21/2019 2:24:29 PM
YOUR HOLLAND AMERICA LINE SALES LEADERSHIP TEAM:
(L–R): Rob Coleman, Denella Ri’chard, Joe Slattery, Michelle Sutter, Eva Jenner, Charlie Dunwoody
Visit GoHAL.com or call 1-800-426-0327.
0325PG02.indd 8 3/20/2019 11:30:49 AM
Week of March 25, 2019
Achieving bucket-list travel goals is the prevailing travel motivator for Canadians in 2019, and Croatia tops their list of emerging destinations, after finishing second to Iceland in 2018.
Luxury a gold mine for
retailers, Virtuoso says
TED DAVIS Virtuoso has set a record for growth in the number of travel agents, called
T ravel retailers who specialize in luxury
and specialty niche travel products
continue to defy trends that indicate
agents are in decline, says a report by
the worldwide Virtuoso network.
travel advisors in the Virtuoso parlance. This population reached 20,000 in
2018, a 14% increase over 2017. And that is up from 9,000 advisors ten years
ago, said Betsy Goldberg, the public relations senior manager for Virtuoso.
“The erosion of travel agents is in the mass market travel sector, but
the reverse is true in the luxury travel market,” said Goldberg. “There is so
much information online, and travellers need a professional to curate the
selection and distill it down to more manageable levels… their time is too
valuable for this work.”
See LUXURY page 6
0325PG03-06-07.indd 3 2019-03-21 3:14:01 PM
Love Where You’re Going.
New 787 Dreamliners. New adventures.
With non-stop flights from Calgary to exciting destinations like Dublin,
London and Paris, your clients are sure to have an unforgettable experience.
Route Frequency Start dates
Calgary - Paris Up to 4x weekly May 17, 2019
Calgary - Dublin Up to 3x weekly June 1, 2019
Calgary - London (Gatwick) Daily April 28, 2019
Schedule subject to change.
0325PG04.indd 8 3/21/2019 2:12:23 PM
1
QUESTIONS
5
Let’s start by talking about the Canadian
market – how important is it to Solmar
Hotels & Resorts and how is the company
contributing to this preservation and hope to create
a more conscious traveller who leaves a positive
impact for future generations that visit Solmar
getting its message out here? Hotels & Resorts and Los Cabos in general.
Los Cabos is a well-connected destination, and
4
we’ve taken that into our advantage to penetrate Following up, maybe you could give readers
the Canadian market and promote Solmar Hotels some examples of the kinds of things that
& Resorts. Thanks to the multiple direct flights Solmar is doing in the area of sustainability?
operating daily from Los Cabos with airlines like In June 2018, we kick-started the implementation
WestJet, Air Canada and Sunwing, we’ve experi- of Multistack technology in three of our resorts,
enced an increase of Canadian passengers book- which does not require the use of liquid propane
ing at our seven all-suites properties. Based on our gas, so our guests can enjoy their Mexico getaway
data, Canada is our second, most important mar- without hurting the environment. Additionally, Grand
ket, so this is a powerful factor that determines the Solmar Land’s End Resort & Spa took advantage of
way we do business and create activities around the hot Los Cabos sun by installing photothermic
Ricardo Canadian travellers’ interests. Another factor that solar panels in the property’s rooftops to provide
Orozco has improved our relationship with this market is every room with soothing hot water at guests’
leveraging opportunities with Los Cabos Tourism disposal. Since January 2018, this action alone has
VICE PRESIDENT OF
Board and collaborating in the promotion of the saved 250 tons of carbon dioxide.
OPERATIONS SOLMAR
resorts and destination. This year, we’re enacting a plastic ban initiative
“
HOTELS & RESORTS
We’ve been able to improve low-income families’ quality of life by
W
We
prov
pro
providing them with food, scholarships and obtaining funds to build
their own homes.
2
Where do Canadian travel agents and tour throughout our seven all-suite properties and tran-
operators fit in that plan? sitioning to biodegradable items as commitment to
While we’re proud to call Canadians our our pledge to preserve the diversity of Los Cabos
second largest market, we work tirelessly to and its natural wonders.
cultivate the perfect activities to foster guests’
5
loyalty to the brand. We’re implementing market- Can you talk about Solmar’s pioneering
ing actions with travel agencies or tour operators efforts in Los Cabos and how the company
to further promote our brand and leverage direct has help transform this destination over
flights from Canadian cities to the destination. As the years?
a bonus, we develop segmented promotions with Since it was founded back in 1974, Solmar
additional discounts and other incentives exclu- Hotels & Resorts has fostered strong employment
sively for the Canadian market along with training opportunities for Los Cabos locals with a special
for agents who sell our properties. focus in the tourism industry. Through the Solmar
Foundation, which supports the local community
3
Sustainability is a major focus for the and helps locals achieve a better life through com-
company – can you talk about why it is munity programs and activities, we’ve been able to
so important? improve low-income families’ quality of life by pro-
At Solmar Hotels & Resorts, we’re continuously viding them with food, scholarships and obtaining
implementing important sustainable practices funds to build their own homes. Additionally, the
rooted in the belief that Los Cabos’ unparalleled foundation is an official home shelter for the destin-
local flora and fauna is one to be cherished, ation in case of natural disasters.
not destroyed. We want to make sure we are
MARCH 25, 2019 • CANADIAN TRAVEL PRESS • 5
0325PG05.indd 5 2019-03-21 3:14:54 PM
LUXURY
CONTINUED FROM PAGE 3
The Virtuoso network counts over
1,000 agency locations in 50 countries,
which were responsible for US$26.4
billion in sales for 2018. This new high-
water mark represents an 11% increase in
annual production for Virtuoso.
There are currently 2,260 advisors in
Canada, an increase of 18% in 2018 over
2017. The volume of travel booked grew
from $1.7 billion in 2017 to $2.1 billion in
2018, representing a growth of 26%.
The network is also seeing double-
digit growth in bookings of key partner
segments for 2019. These include
tours, up by 11%; cruises up by 13%;
and hotel bookings up by 26%.
Agency confidence is high heading
into 2019, according to new polling
data from agency attendees at the
Virtuoso US & Canada Forum in Austin,
Texas, at the end of January. Ninety-
two per cent of members are predicting
sales growth for this year, and half
of the respondents are forecasting a
growth of over 10%.
A strong majority – 84% – of
members also reported that the US
government shutdown did not affect con-
sumer confidence in travel. And despite recent Adventure travel maintains its number one spot And, while they may have enough earnings
stock market fluctuations, 58% of advisors say con- from last year as the biggest activity motivator to afford a luxury trip, they may not have a very
sumer confidence has not been impacted. amongst Canadians, with multigenerational big window of time for actually travelling. Hence
travel again finishing a strong second. Italy a trend whereby Millennials are booking quick
Canadian travel trends continues its reign as the top global destina- trips to aspirational destinations – e.g. a four-day
As of the fall 2018, there were 185 agency loca- tion, as well as the leader for honeymoons; it “getaway” to Tokyo, she said.
tions in Canada that carried a Virtuoso designa- also finished in the top five in the Millennial On the more immediate horizon are the pref-
tion. That was when a Luxe Report by Virtuoso was travel and family travel categories. erences by Canadian travellers for March break
released indicating the top future travel intentions Millennials are proving to be a loyal cus- destinations, as determined by another Virtuoso
by Canadians, according to surveys of Canadian tomer segment for Virtuoso’s advisors, due survey. With holidays occurring deeper into April
Virtuoso advisors. to a number of factors, said Goldberg. They this year, the prolonged spring travel period will
Achieving bucket-list travel goals is the pre- are inspired by the wealth of information and allow visitors to enjoy warmer temperatures in
vailing travel motivator for Canadians in 2019, photos that they encounter online, but are also many destinations.
and Croatia tops their list of emerging destina- starved for time to do their holiday research The most popular destinations for spring
tions, after finishing second to Iceland in 2018. and bookings, given their busy working lives. travel based on future bookings is Canada itself,
BaxterMedia$" #axter.edia$" CdnTravelPress Baxter.FEJB$" BAXTERMEDIA
Edith Baxter, Editor-in-Chief ebaxter@baxter.net SALES AND MARKETING HEAD OFFICE
David McClung, President dmcclung@baxter.net Earl Lince, Director of International Marketing elince@baxter.net 310 Dupont St., Toronto, Ont., M5R 1V9
Wendy McClung, Executive VP, Operations wmcclung@baxter.net Rodney Tugwell, Sales Manager rtugwell@baxter.net Tel: (416) 968-7252 Fax: (416) 968-2377
Robert Mowat, Executive Editor bobmowat@baxter.net Mitchell McClung, Account Executive mmcclung@baxter.net travelpress.com
Mike Dunbar, Quebec Editor mdunbar@total.net Daniel McDonald, Classifieds dmcdonald@baxter.net Editorial ctp@baxter.net
Ted Davis, Western Editor teddavis@baxter.net Terry Ohman, Western Canada (604) 657-2100 Advertising sales@baxter.net
Greg Coates, Assistant Editor gcoates@baxter.net ohman@baxter.net
Ann Ruppenstein, Assistant Editor aruppenstein@baxter.net Greg Ohman, Alberta (403) 804-3497 Subscriptions: $80 – 1 year (Canada), plus applicable taxes.
Ian Stalker, Senior Writer istalker@baxter.net greg.ohman@baxter.net $120 US – 1 year (Foreign). HST #R120906425. Canadian
Dino Torres, Southern Florida (305) 775-8734 Publications Mail Product Sales Agreement No. 40063078.
Emily McClung, Audience & Product Development Manager t_dino@bellsouth.net Return undeliverable Canadian addresses to: Circulation Dept.,
emcclung@baxter.net Gillian Harper, Northern Florida (954) 933-2786 310 Dupont St., Toronto, ON, M5R 1V9 email: circ@baxter.net
Ashley Rochefort, Marketing & Special Projects Manager GHTourismSolutions@gmail.com ISSN 1994-3133. Published 47 times per year ©2018.
arochefort@baxter.net Laurie Doerschlen, Hawaii Media Links (808) 737-4621 PRINTED IN CANADA
Dee Ristic, Subscription Inquiries dristic@baxter.net MdLinks@aol.com
Paloma Martínez, Mexico +52-55-5202-6412/6376 Founder: W.H. Baxter
PRODUCTION paloma@advmediagroup.com 1919–2004
Johnny Koo, Art Director johnkoo@baxter.net Lillian Martinez, Central & South America Travel Representations
Wayne Labourn, Production Manager wlabourn@baxter.net & Marketing (305) 476-1130 twtrm@earthlink.net
Sharron Taylor, Ad. Material Coordinator staylor@baxter.net We acknowledge the support of
Dragana Lucic, Senior Design Manager dlucic@baxter.net the Government of Canada
Vol. 51, No. 26
6 • CANADIAN TRAVEL PRESS • MARCH 25, 2019
0325PG03-06-07.indd 6 2019-03-21 3:11:00 PM
While millennials may have the Every August, Virtuoso travel advisors gather in Las Vegas for a week of intensive, one-on-one meetings
money to afford a luxury trip, they with preferred product suppliers. In 2018, over 6,000 advisors and suppliers descended on the Bellagio
may not have a very big window Resort in Vegas, and conducted nearly 333,000 appointments.
of time for actually travelling. The
result is, they’re booking quick
trips to aspirational destinations – fees for their travel expertise. About 96% of advisors and suppliers descended on the Bellagio
like a four-day ‘getaway’ to Tokyo. US agencies say their advisors charge fees of Resort in Vegas, and conducted nearly 333,000
some sort. Those fees can range from less appointments. The Virtuoso Travel Week is the big-
than US$100 to US$500 or more, but there is gest conference event on the Bellagio calendar.
followed by the US, then Mexico, Israel (Easter no breakdown that is specific to Canada. Go to www.virtuoso.com for more.
tourism), China, Australia, New Zealand, Italy, the Virtuoso says it prioritizes sales success for
UK and France. advisors, providing opportunities to sharpen
their professional abilities and increase book-
Agencies and advisors ings with preferred partners. One way the net-
Canadian travel agencies that are seeking a work supports its members is by paying them
Virtuoso membership must go through a vetting 100% of the overrides it receives from preferred
process to determine their eligibility to join the partners. Last year was a record-breaker, up
group. This includes an established business rec- 55% from 2017 in overrides paid out to US and
ord and the requirement that they have sold a min- Canadian agencies, as a reward for the strong
imum of $2 million in preferred partner products sales performance, says Virtuoso.
– the same requirement as for US agencies. Travel Virtuoso travel advisors gather each August Betsy
consultants who are employees of the agencies for Virtuoso Travel Week in Las Vegas, for a Goldberg,
are then designated as Virtuoso advisors. week of intensive one-on-one meetings with the senior
The great majority of advisors charge services preferred product suppliers. In 2018, over 6,000 manager of
public relations
for Virtuoso.
Best of the Best places to stay
he latest issue of an accommodations “dream book” by Virtuoso has 2019 Best of the Best book. Amongst the Luxury Retreats are, for example,
T just been published for luxury travellers seeking unique, luxurious, one-
off places to stay on their vacations.
The new 2019 Best of the Best book is filled with over 1,300 of the globe’s
villas in 100 of the world’s most sought-after locales, from urban lofts to
private islands to ski chalets. For instance, the Four Seasons Resort Mauritius
at Anahita is an all-villa property along the island’s coast; each unit features
top luxury hotels, as well as the hottest accommodation trends for the com- a patio, garden and pool; the Cotton House Mustique offers 17 cottages with
ing year. Readers will find special benefits at each property valued in excess private verandas and plunge pools on a 13-acre estate.
of US$500 per night. Each property is vetted through Virtuoso’s Hotels & Some travellers are seeking countryside escapes infused with a sense of
Resorts Program, and the portfolio includes hotels, resorts, lodges, tents, place. Examples of these include the Domaine des Etangs, which features
camps, private islands, villas, and apartments. an 11th-century French chateau, contemporary art, landscaped gardens and
Ranging from one to 4,000-plus rooms, almost half of the properties (48%) a Michelin-starred restaurant; and the Penha Longa Resort, a Ritz-Carlton
have under 100 rooms, and the same number are unaffiliated with a collection Hotel that was once a retreat for Portuguese royals, containing five centuries
or brand. About 44% provide enhanced benefits to Virtuoso travellers only. of history nestled in a spectacular national park.
To keep it fresh and responsive, Virtuoso has added 94 properties to its (www.virtuoso.com/hotels)
MARCH 25, 2019 • CANADIAN TRAVEL PRESS • 7
0325PG03-06-07.indd 7 2019-03-21 2:57:10 PM
SEVENMiles
of Awesome
B E A C H E S® N E G R I L
Carefree
& Casual
COOL!
TM/© 2019 Sesame Workshop
0325PG08-09.indd 8 3/20/2019 12:06:03 PM
Seven Mile B
il‘s
ea
gr
Ne
ch
On the BEST Stretch of
®
Beaches Negril Resort & Spa
BEACHES.COM • 1-800-545-8283
@beachesresorts
2019
BEACHES VOTED WORLD’S BEST 21 YEARS IN A ROW AT THE WORLD TRAVEL AWARDS
W hen you’re located on the widest stretch of Negril’s famous Seven Mile
Beach, the best place to be is right on the beach. Even our waterpark
is beachfront. Everything you could possibly imagine is beachside, from our
luxurious family-friendly accommodations and 9 mouthwatering restaurants,
to lively entertainment and spectacular pools. At Beaches Negril, everything’s
included for everyone. From kids programs and kids camps, to Sesame Street ®
MASTERS OF
EXCELLENCE
characters and virtually every land and water sport under the sun, Beaches
IN THE
CULINARY
Negril is seven miles of awesome in one spectacular all-inclusive family resort.
ARTS Beaches ® is a registered trademark. Unique Vacations, Inc., is an affiliate of
Unique Travel Corp., the worldwide representative of Beaches Resorts.
MORE QUALITY INCLUSIONS THAN ANY OTHER RESORTS IN THE WORLD
0325PG08-09.indd 9 3/20/2019 12:06:03 PM
Cannabis: The Devil
T R A V E L A W
and The Details
The medicinal use of marijuana has been legal in Canada since 2001. Recreational marijuana
use became legal in Canada on Oct. 17, 2018. Our column of Oct. 8, 2018 – https://www.
travelpress.com/subscription/IDEA/034018_100818_ctp/#?page=4 – spoke of the need to
update office policies, so as to reflect the impact of this development. Ontario’s Human Rights
Commission (OHRC) and its Workplace Safety & Insurance Board (WSIB) have recently provided
Doug Crozier
some helpful guidance in this regard.
In general employee’s disability-related need to use medical cannabis,
Across the country, people 18 and older (but subject to each as well as information about any functional restrictions that
province’s ability to set a higher minimum age) can now legally arise from either the underlying disability or the resultant
possess in public up to 30 grams of dried or “equivalent non- medical cannabis use.
dried form.” With some limitations, they can also make canna-
Tim Law bis-infused food and drinks. Except in Manitoba and Quebec, WSIB
each household can cultivate up to four cannabis plants from As of March 1, 2019, the WSIB has a new policy of its own.
“licensed seed or seedlings.” Modes of distribution vary by A covered employee with a workplace illness/injury may
province, as each sets its own rules for sales, and advertising. be able to access WSIB-funded (and monitored) medical
Driving etc. under the influence of the drug is illegal. cannabis if:
Those are the basics. As always, the Devil is in the Details.
He has independently-verified neuropathic pain, spasticity
OHRC due to a spinal injury, chemo-related nausea, loss of appe-
Ontario’s Human Rights Commission has tried to clarify issues tite due to HIV/AIDS, or is in palliative care.
within its jurisdiction, by issuing a Guide (http://ohrc.on.ca/en/ Conventional treatments for such ailments have been
questions-and-answers-cannabis-and-human-rights-code). By exhausted.
and large, the principles it reflects will be applicable across the A health professional prescribes it, opining that the benefits
country, so it deserves a look. outweigh the risks.
Summarizing some of its key observations: Dosage and administration methodology are ‘appropriate.’
Employers are entitled to establish work policies regarding Other considerations
the recreational use of cannabis. Despite last Autumn’s Check with any group insurer you have, to see what changes
legalization, they can prohibit workplace possession, (if any) have been effected in regard to its coverage due
prohibit an employee from showing up at work under to these changes. If it’s not already covered, don’t be sur-
the influence, and discipline staff who transgress the prised if staff ask that cannabis-related coverage be added.
company’s rules. Consider the wisdom of advising clients in writing that
Only if a real or perceived addiction is involved will Human transborder or international travel with cannabis products
Rights legislation apply. At that point, the employee is will subject them to laws that are not as accommodating of
deemed to suffer from a “disability” and thus be in need of these products as those that now exist in Canada.
Code protection. When staying in a hotel/motel room in Canada, one can
An employer must accommodate, up to the point of undue consume (via smoking or vaping) cannabis if it is for a
hardship, any employee who is addicted to recreational medical or recreational purpose but, as with tobacco, only
cannabis (or any other drug). This duty to accommodate in accordance with posted hotel/motel policies.
is waived if it would result in a serious safety risk or other
undue hardship for the employer. Employers of staff in Canada are encouraged to research
This includes the duty to accommodate those who the issues surrounding the recent legalization of cannabis, and
vape cannabis products. In essence, vaping is treated to develop (and post) workplace policies that are consistent
as per the consumption of tobacco, so indoor vaping is with this Brave New World.
not legal.
Where an employee is clearly unwell, and is known (or Heifetz, Crozier, Law is a Toronto law firm that has for years
perceived) to have a disability, the employer has a duty to represented all aspects of the Canadian travel industry. The
inquire as to the potential existence of a disability, be it lawyers at HCL also maintain a non-travel practice, covering
cannabis-related or otherwise. litigation, real estate, Wills, corporate/commercial matters, etc.
Employers are entitled to request confirmation of an To contact HCL, e-mail info@hclaw.com.
10 • CANADIAN TRAVEL PRESS • MARCH 25, 2019
0325PG10.indd 10 2019-03-21 3:15:49 PMETC teams up with STR has increased or declined
compared to the same time
period the previous year. This
data is presented through
The European Travel destinations over recent years, allows ETC and its average daily rate (ADR) and visual maps and charts that
Commission (ETC) has it is important for ETC to members to make better revenue per available room are updated each quarter,
teamed up with STR in a part- have a partner such as STR informed strategic deci- (RevPAR). further allowing destinations
nership that will see them that can provide reliable hotel sions in the future.” In reporting these metrics, to quickly benchmark against
serve the growing needs performance data based The new hotel per- STR includes absolute competitors.
of European destination on comprehensive and up- formance data is based figures and year-over-year For more, go to www.
management organizations. to-date samples. This access on three key performance percentage changes to best etc-corporate.org or to
As part of the partnership, to current travel trend data indicators – occupancy, illustrate how performance www.str.com.
STR will provide custom-
ized hotel performance
data to the ETC Executive
Dashboard, an online
resource which simplifies
access to tourism data and
market intelligence informa-
tion for ETC members.
This newly integrated
data will enable viewers to
monitor and compare the
hotel performance of indi-
vidual European countries,
sub-regions and four world
regions – Europe, Americas,
Asia Pacific, and Middle
East & Africa.
That is in addition to
the wealth of information
already available on the ETC
Dashboard, including key
tourism trends in Europe,
the economic impact of
tourism on economies and
employment, outbound
travel trends from key mar-
kets and airline bookings.
The ETC’s executive
director, Eduardo Santander
said: “We are delighted to
have partnered with STR to
provide our members with
this crucial information, as
we continue our focus on
promoting sustainable tour-
ism growth in Europe.”
Santander continued: “In
light of tourist overcrowding,
which has blighted popular
We’re here to get you there.
Choose from an exciting array of reward options like restaurant
and retail gift cards, or choose items for your home or office
when you book your clients rental vehicles with Hertz.
Not an Agent Gold Rewards member yet?
Join today at agentgoldrewards.com
hertz.ca
Visit www.agentgoldrewards.com for details and terms.
®
Registered Trademark of Hertz System, Inc., Used Under License. ©2019 Hertz System, Inc.
MARCH 25, 2019 • CANADIAN TRAVEL PRESS • 11
0325PG11.indd 11 2019-03-21 4:04:51 PMInternational
arrivals reached
21.1 million
in 2018
The tourism sector in Canada has reached another milestone, beating the
2017 record for arrivals by more than 250,000 travellers.
Continued growth, say Tourism Industry Association of Canada (TIAC)
officials, is a testament to tourism’s place as an essential contributor to the
Canadian economy, and growing export industry. Since international travel-
lers typically spend more and stay longer than domestic travellers, continued
growth from global markets means tourism businesses coast to coast con-
tinue to thrive.
In 2018, visitors from the United States made up 68% of international arriv-
als, while overseas visitors made up a record 32% of visits to Canada. Of the
international markets, Brazil (up 31%) and India (up 14.9%) had the highest growth, but China (up 7%) wasn’t too far behind. The
top three markets overall remain the United States, the United Kingdom and China.
The positive growth is being attributed to Destination Canada’s increased marketing efforts in international markets,
industry participation in China readiness campaigns, continued work on the increasing labour market, growth in meetings and
conventions, more international air routes and TIAC’s ongoing advocacy efforts.
Other industry ‘wins’ that contribute to record-breaking numbers include the movement of Mexican visitors to the eTA,
which has grown the Mexican market significantly since 2016. TIAC’s success in securing Destination Canada base funding
at $95 million per year and the continuation of the Connecting America program has also increased Canada’s presence and
ability to attract more international travellers.
According to TIAC officials, the organization will continue to share these successes with the federal government to main-
tain the sector’s international growth. TIAC’s pre-budget submission outlined vital areas that will enhance the industry’s
achievements, including a significant investment in skills and capacity building for tourism sector jobs, increasing Destination
Canada’s marketing funding permanently to $135 million a year to be internationally competitive, and a stronger focus on
measures to entice international business travel such as the reintroduction of rebates or tax incentives for those travellers.
The 3rd annual National Travel Agent Survey – an independent nationwide survey
of close to 700 Canadian travel agents – was expanded for the first time to include
SURVEY
non-hosted agents on commission and/or salary.
New questions were added and the survey now provides insight not only into the
rapidly growing home- based sector, but into travel agents as a whole.
This year’s survey was conducted during the month of January by a private
consulting firm with close to 700 travel agents from all across Canada taking
LOOKS AT
part and representing a wide variety of chains, consortiums, host agencies, call
centres and independents.
“Understanding home-based agents’ needs and priorities is very important to
us,” observed Flemming Friisdahl, founder, The Travel Agent Next Door – which
HOME-BASED
has access to the survey results and will be sharing the findings with its industry
partners and suppliers over the course of the next few months.
Friisdahl pointed out that: “This year’s results are very interesting because they
contain a lot of new information that wasn’t known before and also reveal that many
AGENTS AND
non-home-based agents are considering going home based in the future – and it
tells us what questions and concerns they might have before doing so.”
Some of the key findings include:
79% of home-based agents are earning more for working the same hours.
BEYOND
43% of non-home-based agents are considering going home based.
Agents revealed what is holding them back from going home based.
60.5% of home-based agents said eliminating the commute was their main
reason.
The survey also revealed that a very high percentage of agents who switched
from a bricks and mortar or a storefront to home based said they were happier and
over 90% said they had a better work/life balance.
12 • CANADIAN TRAVEL PRESS • MARCH 25, 2019
0325PG12.indd 12 2019-03-21 3:17:17 PMLAST CHANCE TO Baxter Media is proud to present the EMERALD
ANNIVERSARY edition of the Agents’ Choice
VOTE!
Readership Survey, Canada’s original and most
trusted travel industry survey.
Vote for your favourites in 40+ categories for
your chance to WIN one of six incredible prizes:
CELEBRATING 20 YEARS
OF AGENTS’ CHOICE #agentschoice20th
TWO
RETURN
SYSTEM-WIDE
ECONOMY A SEVEN-DAY FAM
TICKETS FROM TOUR FOR TWO
ANY CANADIAN CITY DISCOVERING
SERVICED BY ROME, FLORENCE $250 BEST BUY
AIR CANADA AND AND VENICE GIFT CARD
AIR CANADA ROUGE WITH COLLETTE FROM MANULIFE
AGENTS’ CHOICE AWARDS
GALA SPONSOR
TWO
COUNTRIES, ROUND-TRIP
13 DAYS, FLIGHT FOR
14 CITIES – ONE-WEEK TWO DEPARTING
TWO GUESTS BOUTIQUE RIVER FROM ANY WESTJET
WILL EXPLORE THE CRUISE BY GATEWAY IN CANADA
HIGHLIGHTS OF SPAIN UNIWORLD FOR TWO TO ANY WESTJET
AND PORTUGAL WITH ON ANY EUROPEAN DESTINATION
TRAFALGAR ITINERARY IN 2019 INCLUDING EUROPE.
AGENTS’ CHOICE AWARDS AGENTS’ CHOICE AWARDS
GALA SPONSOR GALA SPONSOR
VOTE : travelpress.com/agentschoice20th
BAXTERMEDIA
AGENTS’
2019
CHOICE
one page CTP size last chance.indd 9 3/20/2019 2:23:29 PMCruise industry
C R U I S E
sets a course to
SUSTAINABILITY
e i n
CLIA
stein has been
chairman,
Adam Gold-
taking the
ship captains,” Goldstein said.
Forging meaningful partnerships is a key step in the sustainability
arena, and CLIA cruise lines are working with leading NGOs, including
t
lds
Go global cruise industry’s message WWF and GSTC among others. CLIA is working with destinations all over
of its commitment to sustainability the globe, including sensitive ports of call such as Dubrovnik, Santorini
to the world of late. and Barcelona, to ensure that cruise tourism is working for resident com-
In a keynote address at The Economist’s 2019 World Ocean Summit munities, destinations and visitors.
in Abu Dhabi and at the ITB in Berlin, CLIA’s chairman highlighted The cruise industry operates in more than 2,000 ports-of-call globally,
the importance of marrying growth opportunities with sustainability, including in sensitive waters such as the Baltic Sea and the Alaskan
observing that: “The water around and below us, the air above us, the coast, and CLIA cruise lines are committed to meeting or exceeding
communities around us, the people who work for us; all are critical all environmental regulations. In addition, CLIA Cruise Lines are taking
factors when it comes to planning sustainable growth strategy for the action to reduce the environmental impact of ships through innovation,
cruise industry. With opportunity comes responsibility, and we are work- such as retrofitting ships with Exhaust Gas Cleaning Systems designed
ing as an industry to meet those responsibilities.” to remove 99% of sulfur and well over 50% of particulate matter, including
Goldstein pointed out that: “The cruise sector represents two per cent elemental and organic carbon.
of the overall travel industry, we are a small part of the 1.5 billion individ- Other emissions-related cruise industry investments include:
ual trips made per year, but we need to play a leadership role in sustain-
able tourism.” Up to 25 liquid natural gas (LNG) powered ships that are scheduled to
Outlining the cruise industry’s work in the sustainability arena, be in operation by 2030.
Goldstein highlighted three over-arching strategies: leadership, steward- Over 70% of the cruise fleet – 152 ships – are already "dual fuel" ships,
ship and partnership. able to use alternative fuels such as methanol and biodiesel, as well
In the area of leadership, he pointed out that CLIA cruise lines are already as traditional fossil fuels;
leading the shipping sector in making a first-ever industry-wide emissions Ships representing over 92% of the total berth capacity use low-
commitment at the end of 2018, to advance sustainability on the seas, to friction hull coatings to reduce emissions by increasing efficiency
reduce the rate of carbon emissions across the industry fleet by 40% by 2030. and reducing fuel consumption. Thirteen ships have air lubrication
Said Goldstein: “We want to play our part in working towards an emis- systems installed that reduce friction between a ship’s hull and the
sion-free maritime sector, and this is an important first step.” surrounding seawater.
Examples of how CLIA cruise lines are taking a role in stewardship
for the cruise sector’s sustainability work, include on-board wastewater “Sustainability,” said Goldstein, “lies at the heart of all we do, and no
and sulphur treatment plants, and pioneering hull coatings, hull design industry has a stronger interest in protecting oceans and destinations.
and air lubrication systems. Plus, due to advanced waste management Each day, across the cruise industry, individual cruise lines are working
and recycling systems, there is zero waste-to-landfill from some of the to improve upon this record through strategic partnerships, new tech-
biggest cruise ships in the world. nologies, and bold sustainability commitments. CLIA cruise lines are
“Beyond the pure environmental concerns, the cruise sector is also constantly looking for new innovations that will lead to further emissions
leading the way on labour convention and being aggressive in gender reduction and advance environmental sustainability.”
diversity in the marine division of our ships – which accounts for 15% of Sail on over to https://cruising.org/sustainability for more on what
the people working on the ships – up to and including women who are CLIA and its member lines are doing in this area.
14 • CANADIAN TRAVEL PRESS • MARCH 25, 2019
0325PG14.indd 14 2019-03-21 3:16:27 PMEVERY
LU X URY
IN CLUDED
OUR PI LOT
SW UNG RIGHT…
We were soaring over Alaska’s pristine forests and mountains,
the helicopter skimming the treetops, when it emerged: Hubbard Glacier.
The countless angles refracted the sunlight like a beautifully cut jewel.
Our guide told us it’s the largest, calving glacier in North America.
We actually saw — and even heard — a giant iceberg break off!
CALL 1.844.4REGENT (1.844.473.4368) |
VISIT RSSC.COM OR CONTACT YOUR SALES TEAM
0325PG15.indd 8 3/20/2019 11:33:31 AMHolland America Line's newest ship,
Nieuw Statendam
Two if by sea
Family bonds
on a cruising
adventure
I
ANN
RUPPENSTEIN
t felt like I was venturing into the great unknown that would take us to the US Virgin Islands and The Bahamas.
as I pulled my carry-on towards the loading ramp of Holland America Throughout Old San Juan preparations were underway for the San
Line’s newest ship, Nieuw Statendam, with my aunt in tow in the port Sebastian Street Festival, a four-day party that draws in locals and
of San Juan, Puerto Rico. While she hasn’t travelled much since having visitors alike. Although we’d miss the festivities by a day, it meant we
twins 18 years ago and I frequently find myself on the road, this trip would were able to explore the area without having to force our way through
mark new territory for me too, as my first cruise. swarming crowds of pedestrians.
As we proceeded down the hallway towards our stateroom with keys After taking in must-see attractions like El Morro Fort, we wandered
in hand, my thoughts went from feeling fortunate to be able to share this through the picturesque and colourful streets, stopping to take many
experience with someone to a sense of panic about whether or not I had photos along the way. Eventually, we stumbled upon the street filled
made a grave error by willingly sharing confined quarters with a family with colourful umbrellas, which has become a highly Instagrammed
member for the better part of a week. photo of Old San Juan. The installment pays tribute to everything that
To my relief, that notion dissipated upon entering the well-appointed makes Puerto Rico a unique place and is supposed to spark a sense of
room, which had two beds and a massive veranda – double the length exploration in the destination, which was hit hard by Hurricane Maria.
and width of most other verandas on the ship – as my aunt shouted “oh, Although there were very little traces left of the damages in Old San
my word!” with pure excitement. And, perhaps, partaking in the welcome Juan, the scars were still apparent in the stories we heard from those
bottle of Veuve Clicquot helped a little bit too. who lived through the devastation.
Over the course of the six-day adventure, we’d come to grow “I saw a lot of hurricanes, but nothing like this,” noted the hotel attend-
closer exploring three new destinations, enjoying delicious meals ant upon check-in. “When it was over I looked around and started to cry.”
and nightly entertainment, connecting with locals and fellow cruisers, “It was a very hard year,” a cab driver said a short while later, echoing
and discovering there are lots of memories to be made both on and his sentiments, adding that his family had no electricity for three months.
off the ship. “[Thankfully] tourism is really coming back now.”
Although we didn’t get a ticket, our visit happened to coincide with the
Pre-cruise: Puerto Rico San Juan run of the hit musical Hamilton, and we just missed crossing
paths with Jimmy Fallon, who was on location shooting a segment for
Set to join the cruise at the halfway point, we arrived in San Juan ahead The Tonight Show, showcasing among many sights the very same street
of time to experience Puerto Rico’s capital before embarking on a voyage filled with umbrellas.
16 • CANADIAN TRAVEL PRESS • MARCH 25, 2019
0325PG16-17-30.indd 16 2019-03-21 4:51:36 PMThe stateroom
A room with a view... and
Puerto Rico Veuve Clicquot
Day 1: Embarking in San Juan Rudi's
Sel de Mer
After enjoying our fair share of local cuisine
like pastelillos (empanadas) and mofongo (a
common dish made with fried plantains), the
time had come to embark Nieuw Statendam.
Upon arriving at the terminal, the entire board-
ing process took less than 15 minutes. As the
port is very close to the heart of Old San Juan,
we debated heading back for another stroll,
but opted instead to get our bearings by doing Ann and her
a walk-through of the ship’s offerings. aunt, Adelheid
It quickly became apparent that art is an
important focus, with an impressive $4 million
collection displayed throughout the ship. Many
pieces have a music theme, ranging from an
artistic shot of David Bowie to works made
using cymbals. Overall there are works from
180 artists on board, curated by London-based
Artlink and Norway’s YSA Design.
Another feature that catches my attention
is a state-of-the-art gym and an outdoor run-
ning track, but alas, in the end, I never made it Cocktail hour in
to either one. St. Thomas
After the tour, it’s time to lounge poolside
and bask in the sun. Following dinner at the Lido Market, which
has different stations serving up everything from hearty salad
bowls to Asian fusion dishes, we head back to our veranda to
witness the moment the ship leaves the harbour. Suddenly,
there’s a knock on the door and a surprise delivery awaits.
Joined by the addition of a plate of chocolate covered strawber-
ries, we continue to admire the view. As the ship gently begins
Club Orange restaurant
to move, it’s time for bed.
Day 2: USVI
The next morning we woke up to views of many sailboats in the harbour
of Charlotte Amalie on the Caribbean island of St. Thomas. Having gone
to bed leaving Puerto Rico in the distance, it was a thrill to be greeted
by a completely new scene. This must be why people enjoy cruising, we
surmise, before heading off to the Lido Market for a breakfast buffet and
some much-needed caffeine.
On the docket today: a shore excursion. After careful deliberation
through pages of options for EXC Tours, we settled on the Panoramic
Drive, Mountain Top & Aerial Skyride to Paradise Point tour, which prom-
ised scenic vantage points from around the island and even views of the
nearby British Virgin Islands of Jost Van Dyke and Tortola.
Here, the hurricane damage was much more apparent, as hydro poles
Charlotte Amalie, St. Thomas, USVI
were still being resurrected along the drive and some debris remained
scattered across the landscapes. At the popular Mountain Top overlook,
a very important taste test was required in the name of research, as this See FAMILY page 30
MARCH 25, 2019 • CANADIAN TRAVEL PRESS • 17
0325PG16-17-30.indd 17 2019-03-21 4:50:41 PMADVERTISING FEATURE
NORWEGIAN CRUISE LINE – THE YOUNGEST FLEET SAILING ALASKA
T
he best way to experience Alaska just got
better as Norwegian Joy joins sister ship
Norwegian Bliss, and Norwegian Jewel
in the last frontier this season. As the youngest
fleet sailing Alaska, Norwegian’s three contem-
porary ships offer 7-day cruises departing from
Seattle, Vancouver and Seward to Glacier Bay,
the Inside Passage and Icy Strait Point.
When your clients sail with Norwegian, they
will have an experience unlike any other. They
can get pampered at the spa. Get on a roll in
the Casino. Indulge in superb culinary expe-
riences. Catch a Broadway show. Enjoy a
cocktail at one the dozens of bars & lounges
or get their groove on till the wee hours. And
when they are ready to retire for the night,
Norwegian offers a wide range of contempo-
rary and comfortable accommodations. From Norwegian Bliss and Norwegian Joy, Alaska
affordable Inside Staterooms and adjoining
Balcony Staterooms to the luxury of The
Haven, Norwegian has everyone covered. In April, Norwegian Joy is bringing her grandeur to the West
Coast by offering year-round sailings to Alaska, the Mexican
Guests sailing on Norwegian Joy and Norwegian Bliss will experi- Riviera, the Pacific Coast, and the Panama Canal.
ence incredible, over-the-top activities including zooming around
the largest race tracks at sea or they can jump in a laser tag battle
under the stars. They will enjoy all new spaces including the 180-de- Here are eight things you may not know about Norwegian
gree Observation Lounge where the panoramic views are spectacu- Joy, one of Norwegian’s newest ships.
lar. There are new culinary delights including Q Smokehouse, Food
Republic and even Starbucks® has joined the Norwegian family. 1. She is a sister ship to Norwegian Bliss
Built in 2017, Norwegian Joy offers decks full of amazing shops, res-
As a bucket list destination, Alaska features icy fjords that tower taurants, bars and entertainment for your clients to enjoy. Like her sister
ship, Norwegian Bliss, she features many of the same incredible venues
over the Pacific Ocean while snowy peaks stretch towards the hori-
including the amazing 180-degree Observation Lounge.
zon. It feels boundless, yet incredibly intimate. Norwegian lets your
clients see all sides of Alaska the way locals see it, up close and 2. She has an onboard Race Track
personal. They can venture into the wilderness on a dogsled ride The first ever of its kind at sea, this thrilling two-level race track offers an
in Juneau, witness Misty Fjords aboard a jet-powered catamaran exhilarating combination of hairpin turns, a covered pit lane, and a view-
in Ketchikan or ing platform.
Norwegian Bliss Observation Lounge take it all in via
the rails on the 3. She boasts Virtual Reality and Laser Tag
Skagway White The Galaxy Pavilion on board Norwegian Joy features an interactive
video wall plus interactive virtual reality experiences to get your thrill on,
Pass Scenic
including a Star Wars cockpit simulator. Plus, like her sister, she also
Railway. With features an outdoor Laser Tag experience.
seven outstand-
ing itineraries 4. She features an outdoor promenade, The Waterfront
to choose from, Designed to connect guests with the ocean, the quarter-mile Waterfront
Norwegian offers offers an enticing combination of restaurants, bars, and fresh ocean air.
more variety than
any other cruise 5. She is the perfect ship for Families
line! Unique to Norwegian Joy, Concierge Staterooms offer more space –
enough to fit up to six guests comfortably. These staterooms with
upscale amenities range from Concierge Family Inside Staterooms with
For those clients two bedrooms and a virtual balcony to Concierge Penthouse and Villa
who have more Suites with actual balconies.
time to spend
and are looking 6. She has an exclusive retreat Called The Haven
for a more immersive Alaska experience, they can head deeper into This exclusive retreat offers pampering amenities, such as a 24-hour
the frozen wilderness on an Alaska Cruisetour. Norwegian’s 11-, 12-, certified butler, private pool access, and an incredible two-story obser-
or 14-day Cruisetours combine a 7-day cruise with a land vacation vation area, Horizon Lounge, along with a sundeck, a hot tub, and an
that’s fully escorted by local Alaskan guides. They can head into upscale restaurant.
Denali National Park in search of grizzly bears, moose and more.
7. She has a wide array of Dining Options
Board the Alaska Railroad and listen to personal stories of life in With 20 different dining options from 5-course dining in the Main Dining
Alaska as they watch the spectacular changing scenery. They can Rooms to Italian, a steakhouse, Teppanyaki and more, there is some-
even mush their way across a frozen tundra. There is no better way thing for everyone.
to discover Alaska’s wild side.
8. She will feature Tony Award®–Nominated Musical Footloose
Footloose, based on the wildly popular movie featuring the hit music of
Grammy Award®-winning artist, Kenny Loggins, will debut for the first
time at sea aboard Norwegian Joy.
032519 4 i i li ADV i dd 1 3/20/2019 11 04 45 AM
0325PG18.indd 8 3/20/2019 12:09:01 PM0325PG19.indd 8 3/20/2019 11:34:13 AM
A little Joy from
Norwegian Cruise Line
NORWEGIAN Cruise Line has unveiled the
Norwegian Cruise Line Giving
Joy campaign which has been developed to recognize and reward
Through our Norwegian Cruise Line Giving Joy campaign, we celebrate
the power of education and travel, and reward teachers who have taken
responsibility for our future, our children, and who lean into that respons-
educators in the US and Canada. ibility with all they’ve got.”
In advance of Teacher Appreciation Week (May 6 to May 10) and the Between now and April 12, Norwegian Cruise Line’s Giving Joy cam-
North American debut of the cruise line’s 15th ship, Norwegian Joy, the paign is asking for nominations of certified or accredited teachers in the
company is leveraging the ship’s heartwarming name for a compelling US and Canada who are inspiring joy in the classroom. The 15 teachers
campaign that acknowledges and celebrates the intersection of travel with the most votes will win a seven-day cruise for two. They will also
and education by honouring deserving teachers that are doing the most be provided airfare and accommodations for an award ceremony taking
to bring joy to their students. place in Seattle on May 3, where they will have the chance to win $15,000
Andy Stuart, president and chief executive officer of Norwegian Cruise for their school.
Line, commented: “Travel is a powerful means of education. It brings To nominate a favourite teacher, to vote and for terms and conditions,
people closer to each other and to diverse cultures around the world. please visit www.nclgivingjoy.com.
It promotes awareness and understanding… it broadens perspectives. And for more on Norwegian Cruise Line, go to www.ncl.com.
‘Cut Loose’ aboard Norwegian Joy
NORWEGIAN Cruise Line (NCL) performances, Wine Lovers: The
has announced that the Tony Award- Musical, known as the world’s first
nominated musical Footloose, along wine tasting musical production, pro-
with the classic aerial acrobatics vides guests the opportunity to taste
show, Elements (pictured), and the a variety of wines at a lunch club-style
wine-tasting comedy, Wine Lovers: experience, while enjoying a musical
The Musical, will be featured on comedy about the joys of wine and
Norwegian Joy which will begin sail- love. The show will be performed at
ing to Alaska in May. the Social Comedy and Night Club with
Debuting for the first time at sea, wine served to guests 21 and older.
Footloose, based on the popu- Norwegian Joy is set to reposition
lar movie, follows the story of a to North America in late April follow-
Chicago teen with a love of dancing, ing an over US$50 million renovation
who moves to a small town with a that will make it nearly identical to
ban on Rock n’ Roll. sister ship, Norwegian Bliss, with an
“We are very excited to showcase extended go-kart race track and new
Footloose, a feel-good, positive show dining and bar concepts.
that encourages people to embrace new ideas, Sharing the main stage with this revamped Joy’s first seven-day, round-trip Alaska
stand up for what they believe in and dance 80s classic will be the aerial acrobatics show, sailing from Seattle, Washington, will be on
their hearts out,” said NCL president Andy Elements. This NCL favourite revels in the four May 4 with calls to both Glacier Bay and Icy
Stuart. “We’re certain it will have guests ‘kicking elements of Earth, Air, Water and Fire and fea- Strait Point. Norwegian Joy continues with
off their Sunday shoes,’ as they enjoy their tures mesmerizing magic, high-flying feats and Panama Canal sailings in October before offer-
cruise vacation aboard Norwegian Joy as she music and dance. ing weekly sailings to the Mexican Riviera from
makes her debut in Alaska in May 2019.” As part of Norwegian’s specialty dining Los Angeles in November.
20 • CANADIAN TRAVEL PRESS • MARCH 25, 2019
0325PG20.indd 20 2019-03-21 3:17:58 PMADVERTISING FEATURE
CRUISES SHOWCASE CROATIA’S BEAUTIFUL COAST
KATARINA line, the largest DMC based in the Kvarner region and the excellent shore excursions to cruise liners in the above ports. MICE
leading Croatian tour operator, is also the premier small ship cruise department is known for providing unique venues and attractive
company with weekly guaranteed departures from the end of April programs to event organizers worldwide.
to mid-October from the major tourist centers of Opatija in Kvarner
area, and Split and Dubrovnik in Dalmatia. With a fleet of more than With 27 years of experience a highly educated team of dedicated
60 ships, the cruise line caters to all ages and budgets with itinerar- travel professionals provides impeccable service and expertise and
ies that give travellers the opportunity to explore the stunning natural continues to design and develop unique tours crafted to perfection
environment and historical, quaint Mediterranean towns while hop- whether on land or sea.
ping from one island to another. This unique way of travelling and
exploring coastal towns is one of the most popular and easiest way CRUISE HIGHLIGHTS
to experience THE TRUE CROATIA.
HIDDEN GEMS
Witness spectacular coastlines and natural landscapes as you explore the many
In addition to cruises KATARINA line provides excellent land pro- hidden islands and bays of the Croatian coastline.
grams with modern coaches. The most popular small group tour is
HISTORIC SITES
the Croatian Rhapsody program starting in Zagreb, Croatia’s capital, Discover the cultural and historical aspects of Croatia. On your Katarina Line
visiting Opatija and the Kvarner area, and ending in Dubrovnik in cruise, you will experience centuries-old palaces and incredible islands as you
the south. This unique gastronomy and wine experience package is make your way along this stunning coastline.
absolutely the best way to see Croatia from top to toe. INTIMATE EXPERIENCES
Katarina Line is a small-ship cruise line, specializing in small group travel and
KATARINA line also offers a wide range of accommodation facili- offering luxury intimate vessels for a more bespoke experience.
ties in all regions of Croatia and neighboring countries and provides
0325PG21.indd 8 3/20/2019 11:32:02 AMADVERTISING FEATURE
Princess MedallionClass Vacations
® TM
The easiest way to cruise, exclusively on Princess ®
’s been called the next wave of travel, but
It your clients will call it the most relaxing
vacation they’ve ever had — Discover all
the ways Princess® MedallionClass™ gives you
more time for “me time.”
Exclusively on Princess, MedallionClass™
offers the fastest way to an easy, personalized
and smooth-sailing vacation, all enabled
by OceanMedallion™, a free, quarter-size
device, that is key to opening doors: to
your stateroom, the ship and to an array of
enhanced experiences.
CURBSIDE TO POOLSIDE IN A BREEZE
The MedallionClass experience begins soon
after guests book their cruise when they
upload their essential travel information using
the OceanReady™ App. And once they arrive
to board at the Cruise terminal, they’ll go
from go from curbside to poolside in a breeze,
and start their vacation sooner.
BEST WI-FI AT SEA
Even if your clients are on vacation to get away from it all, they can still stay companion, they’ll be able to locate them anywhere on board – all using
connected. Princess MedallionNet™ delivers land-like connectivity so guests their smart phone or touch screens around the ship!
can post photos, text, video chat, and stream their favorite shows and sports
and more. MedallionClass is now available on Caribbean Princess® and Regal
Princess®. All Caribbean sailings will offer Princess MedallionClass by
DRINKS DELIVERED ON DEMAND the Fall of 2019 and this cruise innovation will also be available in Alaska,
Once guests are on board, they’ll discover a world of enhanced features, like Europe, Canada & New England, Mexico, the Panama Canal or along
drinks on demand. Using a smart phone guests can order drinks anytime, the California Coast.
anywhere and have them delivered to right to their location – even to their
stateroom! Visit OneSourceCruises.com for more information and special
MedallionClass sales tools.
FIND YOUR WAY – OR TRAVEL MATES
With MedallionClass, guests don’t have to spend their vacation wandering –
they’ll never get lost on board with our way-finding directions that guide them
exactly where they want to go. And if your clients need to find their travel
0325PG22.indd 8 3/20/2019 10:04:21 AMup
to $600 to spend on board ‡
FREE room upgrade ††
$99
from
for your extra guests ‡‡
Princess MedallionClass™ Experience
Make the most of your time away on a MedallionClass VacationTM that lets you
do more of what you love. Enjoy the best wi-fi at sea, expedited boarding, keyless
stateroom entry and so much more.
Visit OneSourceCruises.com or call 1.855.428.6273
‡Up to $600 to Spend On Board per stateroom is based on voyage length and stateroom type. Offer is applicable to first and second guests in a stateroom. Guests with single occupancy will receive double the per guest credit amount.
Money to spend on board may be used on a single voyage only, is not redeemable for cash, cannot be used in the casino and expires at the end of that voyage. Offer is not transferable and may not be combinable with other select offers or
other onboard credits. Money to spend on board is based on the ship’s onboard currency. ††FREE Room Upgrade applies to booking the stateroom location you wish to sail in for the price of the lowest category within that stateroom type
(Interior to Interior, Oceanview to Oceanview, Balcony to Balcony, and Mini Suite to Mini Suite excluding Club Class). Upgrade offer excludes select categories, including, but not limited to premium categories. Offer does not apply to the
land portion of a cruisetour. ‡‡Fares from $99 for your extra guests apply to the 3rd and/or 4th guest booked in the same stateroom as the first and second guests and apply to minimum lead-in categories on a space-available basis at
time of booking. Fares for other categories may vary. This offer has limited space regardless of stateroom availability and is subject to combinability limitations. Offer is available to residents of the 50 United States, Canada, Puerto Rico,
Mexico, Bermuda and the District of Columbia who are 21 years of age or older and receive this offer. Fares quoted in U.S. dollars. Please refer to princess.com/sale for terms, conditions and definitions that apply to all bookings. Note: For
assistance reserving a wheelchair-accessible stateroom, please call 1-800-774-6237. Deposit of 10% per guest for bookings made under Come Back New Sale is refundable. Offer valid: March 1 – April 30, 2019. Reference promotion code: N3-/K3-
©2019, Princess Cruise Lines, Ltd. Ships of Bermudan and British registry.
0325PG23.indd 8 3/21/2019 3:02:57 PMYou can also read
