SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT

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SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
OCTOBER 2020 | WWW.PLANT.CA | $12

         Why Napoleon has

      SIZZLE
         Quality BBQs, fireplaces
         and HVAC fuel growth
                                           Engage with Industry 4.0
                                           Have a business recovery plan
                                           Cyber protection includes insurance
                                           Winners of the COVID-19 leadership awards

                                           DAILY MANUFACTURING NEWS www.plant.ca

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SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
IT’S TIME TO TAKE A CLOSER LOOK AT
       ITALIAN MACHINERY
        We are your link to over 10,000 Italian manufacturing solutions providers from every
        industry. When you’re looking for the competitive advantage that comes with innovative
        technologies, take a closer look at Italian-made industrial equipment. We connect you to partners
        who offer problem-solving, flexible design, expanded functionality, and creative, cost-effective
        solutions. Our goal is to help you achieve your goals. When you’re ready, look to Machines Italia.

        For more information on Machines Italia
        visit www.machinesitalia.org

                   machinesitalia      Machines Italia        @ITAmachines           Machines Italia

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CONTENTS                                                                                                                                                                                          October 2020
                                                                                                                                                                                                                       Vol. 79, No. 06

                                                                                                                                                                        FEATURES

                                                                                                                                                                        15 PERFORMANCE Avoid the obstacles that
                                                                                                                                                                           sap the desire to learn how to coach team
                                                                                                                                                                           members.

                                                                                                                                                                        14 COVID-19 BDO offers five steps that
                                                                                                                                                                           manufacturers can apply as they build a
                                                                                                                                                                           post-pandemic growth strategy.

                                                                                                                                                                        17 THINK LEAN Acting as an observer aids
                                                                                                                                                                           learning and rebalances processes so step
                                                                                                                                                                           back and let it happen.

                                                                                                                                                                        18 CCOHS SAFETY TIPS Lifting is one of the
                    10 GROWTH                                                                                                                                              most common causes of back injuries in
                            Napoleon is hot and it’s not just the quality barbecues; the Barrie, Ont.                                                                      workplaces but they are avoidable.
                            manufacturer is also aiding home comfort with its HVAC product line.

                                                                                                                                                                                    DEPARTMENTS
                                                                                                                                                                                     4 Editorial
                                                                                                                                                                                     6 News
                                                                                                                                                                                       Bulletins
                                                                                                                                                                                     7 Careers
                    12 INSURANCE Cyber attacks are becoming                                   13 AWARD The COVID: Industry Leadership                                                8 Industry Mix
                       more frequent and wide ranging. Include                                   Honours virtual event cited manufacturers                                           9 Economy
                       cyber insurance as part of a risk mitigation                              whose performance during the pandemic                                                 PLANT Pulse
                       strategy.                                                                 stood out.                                                                         20 Leading Edge: Innovative
                                                                                                                                                                                       ideas for plants
                                                                                                                                                                                    21 Plantware
                                                                                                                                                                                       Events
                                                                                                                                                                                    22 Postscript: New era of
                                                                                                                                                                                       intelligent manufacturing

                    16 INDUSTRY 4.0 Canadian manufacturers                                    19 MACHINE TOOLS Three views of
                       are slowly moving ahead with digital                                      digitalization that will help machine
                       technology implementations but they                                       tool builders prepare for the factory of
                       have concerns.                                                            the future.                                                                        COVER IMAGE: Stephen Urhaney, a Napoleon barbecue.

                    PLANT—established 1941, is published 7 times per year by Annex Business Media. Publications Mail Agreement #40065710. Circulation email: bolechnowicz@annexbusinessmedia.com
                    Tel: 416-510-5182 Fax: 416-510-6875 or 416-442-2191 Mail: 111 Gordon Baker Road, Suite 400, Toronto, ON M2H 3R1. Occasionally, PLANT will mail information on behalf of industry-related groups
                    whose products and services we believe may be of interest to you. If you prefer not to receive this information, please contact our circulation department in any of the four ways listed above. Annex Privacy Officer:
                    privacy@annexbusinessmedia.com Tel: 800-668-2374. No part of the editorial content of this publication may be reprinted without the publisher’s written permission. ©2020 Annex Publishing & Printing Inc. All
                    rights reserved. Performance claims for products listed in this issue are made by contributing manufacturers and agencies. PLANT receives unsolicited materials including letters to the editor, press releases,
                    promotional items and images from time to time. PLANT, its affiliates and assignees may use, reproduce, publish, re-publish, distribute, store and archive such unsolicited submissions in whole or in part in any
                    form or medium whatsoever, without compensation of any sort. This statement does not apply to materials/pitches submitted by freelance writers, photographers or illustrators in accordance with known industry
                    practices. Printed in Canada. ISSN: 1929-6606 (Print), 1929-6614 (Online).

                    www.plant.ca                                                                                                                                                                                              PLANT 3

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SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
EDITORIAL

                             Ingredients for recovery
                             in a post-COVID Canada                                                                Editor

                             T
                                                                                                                   Joe Terrett
                                 he COVID-19 crisis has brought anguish to thousands of families, swung a          416-442-5600 ext. 3219
                                 wrecking ball at the economy and escalated business uncertainty. Yet there is     jterrett@plant.ca
                                 a potential positive. The pandemic is transforming the way manufacturers con-     Senior Publisher
                             duct business in ways that lead to new opportunities and improve the diversity of     Scott Atkinson
                                                                                                                   416-510-5207
                             the workforce. But chief among the changes will be the application of technology.
                                                                                                                   satkinson@annexbusinessmedia.com
                               More companies are waking up to the benefits of digital technology. Annex
                             Business Media publications Canadian Manufacturing and PLANT Magazine are             National Account Manager
                                                                                                                   Ilana Fawcett
                             releasing the results of the 2021 Advanced Manufacturing Outlook report this          416-829-1221
                             month (polybagged with this issue or available on www.plant.ca). The study            ifawcett@annexbusinessmedia.com
                             shows more manufacturers (30%) are applying Industrial Internet of Things             Media Sales Manager
                             (IIoT) than last year’s study sample (24%) while another 17% have a plan, more        Jason Bauer
                                                                                                                   416-510-6797 / 437-218-0941
                             than doubling last year’s response.
                                                                                                                   jbauer@annexbusinessmedia.com
                               The Outlook report complements KPMG’s Global CEO study that found 84% of
                             Canadian company leaders (all sectors) are prioritizing technology investments        Media Designer
                                                                                                                   Andrea M. Smith
                             to meet growth and transformation objectives; and most (92%) say COVID-19 has         asmith@annexbusinessmedia.com
                             accelerated the digitalization of their operations. But US companies (all sectors)
                                                                                                                   Circulation Manager
                             spend an average C$22.8 million per technology – 30% more than what Canadians         Beata Olechnowicz
                             spend, according to a KPMG/HFS Research report.                                       416-510-5182
                                                                                                                   bolechnowicz@annexbusinessmedia.com
                               The Outlook report shows 56% of manufacturing executives spnt the most on
                             robotics and automation (average $129,800) but most companies (65%) are invest-       Account Coordinator
                             ing in the cloud ($61,000).                                                           Debbie Smith
                                                                                                                   416-442-5600 ext 3221
                               Canadian manufacturers, mostly small, find investment dollars are tight, es-        dsmith@annexbusinessmedia.com
                             pecially this year, so no wonder Outlook survey comments show caution when it
                                                                                                                   COO
                             comes to technology adoption with an emphasis on ROI. You will find a few tech        Scott Jamieson
                             planning pointers (page 16) to build confidence, but be mindful of how informed       sjamieson@annexbusinessmedia.com
                             vendors are and how closely they align with your values and culture. Research
                             by ERP provider IFS notes poor advice from vendors tops the list of why digital
                             transformation projects fail for 37% of global respondents.
                               The disruptive effects of the pandemic have further exacerbated shortages of        Subscription Price
                                                                                                                   Canada $76.00 per year, US $201.00
                             labour and skills, driving the need for technology to improve productivity, yet
                                                                                                                   (CAD) per year, Foreign $227.00 (CAD) per
                             people with skills necessary to operate digital solutions are in short supply. This   year. Single Copy Canada $12.00. Add
                             points to a need for greater gender diversity within the skills pool.                 applicable taxes to all rates. Combined,
                                                                                                                   expanded or premium issues, which count
                               The recent speech from the throne called for an action plan to involve more         as two subscription issues.
                             women in the economy to reverse a drop in their participation in the workplace
                             because of the pandemic. That certainly makes sense, especially with half the         Mailing Address
                                                                                                                   Annex Business Media
                             population chronically underutilized in business and industry; and some realign-      111 Gordon Baker Road, Suite 400
                             ment is necessary, according to another study by Ryerson’s Diversity Institute        Toronto, ON M2H 3R1
                             and the Public Policy Forum. It notes occupations in STEM fields often define
                             technology roles and stereotypes of entrepreneurs by unintentionally excluding        Circulation
                                                                                                                   Beata Olechnowicz
                             women, thus impeding innovation by making technology the focus rather than            416-510-5182
                             using it to drive change.                                                             bolechnowicz@annexbusinessmedia.com
                                                                                                                   Fax: 416-510-6875 or 416-442-2191
                               The Trudeau government would be wise to also consider the contents of a
                             report by the national Task Force for Real Jobs, Real Recovery. It represents
                             250,000 businesses (see page 8) and declares the key to a recovery plan is the
                             engagement of Canada’s natural resource sectors and manufacturing. It offers
                             19 recommendations that focus on social, regulatory and climate goals with the
                             potential to create 2.6 million jobs and generate $200 billion in labour earnings.
                               Technology, greater effort to achieve gender parity in industry and harnessing
                             the power of natural resources and manufacturing should be part of a strategy
                             driven by governments and industry to reboot manufacturing as a more agile,
                             innovative contributor to Canada’s economy.
                               The ingredients are there. Let’s move quickly on a national plan.

                             Joe Terrett, Editor
                             Comments? E-mail jterrett@plant.ca.

       4 PLANT                                                                                                                              October 2020

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SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
OPERATE AT THE
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                                        Explore LAPP’s full range of Industrial Communication
                                        products and solutions.
                                        lappusa.lappgroup.com/automation.html

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SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
NEWS

                                                         Peak Processing Solutions                                              ATS lands $20M
         BULLETINS
                                                         granted a HC cannabis licence                                          order for syringe line
         Siemens Energy (corporate headquar-             Manufacturing service covers multiple products                         CAMBRIDGE, Ont. — A medical device
         ters, Oakville, Ont.) is providing its gas                                                                             manufacturer has booked a $20 million
         turbine technology to the planned 900                                                                                  order with ATS Automation Tooling Sys-
         megawatt Cascade Power Plant in                                                                                        tems Inc. for several automated safety
         Alberta. It will support the decarboniza-                                                                              syringe-manufacturing systems.
         tion of the province’s power supply by                                                                                    The deal features the Cambridge,
         switching from coal to natural gas and                                                                                 Ont. automation company’s patented
         reducing Alberta’s carbon emissions                                                                                    Symphoni technology.
         from energy production by up to 5%. The                                                                                   ATS said the order by an unidentified
         $515 million order comes from Kineticor,                                                                               customer will produce syringes to meet
         a developer and manager of clean power                                                                                 demand related to COVID-19 vaccine
         projects across Canada. The Cascade                                                                                    production.
         plant is expected to begin operating in                                                                                   The program is related to the US
         2023.                                                                                                                  government’s Operation Warp Speed. It
                                                                                                                                aligns production of safety needles and
         Fertilizer manufacturers overcame rail          Beverage canning line.                       PHOTO: PEAK PROCESSING   syringes to meet demand as supplies
         disruptions and COVID-19 to ensure Ca-                                                                                 are consumed in routine healthcare and
         nadian farmers had all the crop nutrients       TECUMSEH, Ont. — Peak Processing Solutions has                         treating the surge of COVID-19 patients.
         they needed for planting this spring,           received its Health Canada processor’s licence allowing it to             ATS describes Symphoni as high-per-
         new Statistics Canada data shows.               move to the next phase of its contract service model.                  formance digital manufacturing tech-
         Shipments of nitrogen and phosphorus              Peak, a subsidiary of Althea Group Holdings and based                nology that multiplies the productivity of
         fertilizer reached record levels this year.     in Tecumseh, Ont., said it has large-scale cannabis pro-               automated assembly processes by elimi-
         And shipments of potash and sulphur             cessing and packaging capabilities with an automated can-              nating non-value-added production time.
         were steady, down only slightly from            ning line and hydrocarbon extraction. Its service model is             All movements are precisely mapped
         near record levels. Canada’s fertilizer         aimed at cannabis licence holders and non-licensed CPG                 out and synchronized through electronic
         industry contributes $24 billion to the         groups looking to enter the Canadian market.                           gearing resulting in a “symphony of
         economy and sustains more than 76,000             The 40,000 square-foot facility formulates, processes                motion.” Consumables such as syringes
         jobs.                                           and packages a variety of product types including: canned              are assembled at very high rates in a
                                                         beverages; concentrates; topicals; powders; vaporizers;                compact footprint while assuring compli-
         CSV Midstream Solutions Corp. in                and medicinal products.                                                ance to rigid quality standards.
         Calgary has completed expansion of its            Althea Group Holdings Ltd. is an Australian licensed                    ATS employs approximately 4,400
         Karr 6-18 Sour Natural Gas Processing           producer, supplier and exporter of pharmaceutical grade                people at 22 manufacturing facilities.
         Plant, acquired from Paramount Re-              medicinal cannabis.
         sources Ltd. in 2019. Karr, near Grande
         Prairie, Alta., now has 150 million cubic
         feet per day of total raw sour gas han-         GM invests $28M in cogen at engine plant
         dling capacity. The expansion includes
         sour gas sweetening, refrigeration, oil
                                                         St. Catharines project cuts greenhouse gas emissions, electricity costs
         treatment, storage, water handling and          OSHAWA, Ont. — Gen-                                                                    to run on the renewable
         utilities including the addition of a digital   eral Motors Canada has                                                                 landfill gas delivered to
         control system and 15 megawatts of gas          completed a $28 million                                                                the plant through a short
         turbine-driven power generation.                investment in cogenera-                                                                pipeline.
                                                         tion at its St. Catharines,                                                              The project involves
         BevCanna Enterprises Inc., a Vancouver          Ont. propulsion plant.                                                                 partnerships with
         manufacturer of cannabinoid-infused               The automaker fore-                                                                  Alectra Utilities and
         beverages and consumer products, has            casts cogeneration will                                                                the Ontario Centres of
         signed a letter of intent with State B          reduce net greenhouse                                                                  Excellence. It’s the first
         Beverage Co. to manufacture white-la-           gas emissions by ap-                                                                   complete renewable
         bel CBD and THC-infused drinks. State B         proximately 70% while                                                                  landfill gas industrial
         is a Brujera Elixirs Inc. brand that cur-       buffering the engine and                                                               cogeneration system
         rently includes Boozewitch (sober-cu-           transmission plant from Inside GM’s St. Catharines, Ont. engine plant.    PHOTO: GM   in Ontario delivering
         rious mixers) and three performance             rising electricity and                                                                 renewable fuel from an
         drinks in development by the Squamish,          carbon costs.                    generate electricity from newly               offsite source.
         BC company. BevCanna will create the              The 6.4-megawatt project       installed engines at the plant.                   GM has committed to power
         new State B beverage concept that will          uses renewable landfill gas      GM will also recover other-                   all of its global operations’
         combine functional and cannabis drinks.         delivered by pipeline from the   wise wasted thermal energy to                 electricity needs with 100%
         State B will handle national sales and          nearby Walker landfill working   power and heat the plant.                     renewable energy by 2040.
         marketing efforts.                              with partner Integrated Gas         Instead of using natural gas,                  The facility will be running
                                                         Recovery Services (IGRS) to      the new engines are adapted                   at full capacity by Oct. 31.

       6 PLANT                                                                                                                                              October 2020

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Elkem to build biocarbon pilot in Quebec
       Plant will produce a renewable alternative to metallurgical coal
                                                                                                                                        CAREERS
       CHICOUTIMI, Que. — A Norwegian company                                                                                           Lafert North Amer-
       that produces silicones, silicon and alloys is in-                                                                               ica, a supplier of
       vesting in a new biocarbon pilot plant in Canada.                                                                                motors and drives,
          Elkem Metal Canada Inc.’s $26 million project                                                                                 has appointed
       aims to secure industrial verification of its tech-                                                                              Douglas Backman
       nology for renewable biocarbon with a long-term                                                                                  its North American
       goal of climate-neutral metal production. The                                                                                    sales director. Most
       technology also has potential for use in other                                                                                   recently he was
       industrial sectors.                                                                                                              the vice-president    Douglas Backman
          The project is getting more than $17 mil-                     Pilot plant will use sawmill waste.             PHOTO: ELKEM   of Danfoss (Vacon)
       lion from the Canadian, Quebec and City of                                                                                       Canada Inc. in Mississauga, Ont.
       Saguenay governments, reducing Elkem’s net                       biocarbon briquettes, or compressed blocks of
       investment to $8.7 million.                                      coal dust, a renewable alternative to metallurgi-               Aurora Cannabis Inc. has appointed
          Construction is planned for this year near                    cal coal that reduces the environmental impact                  Miguel Martin CEO, replacing Michael
       Elkem’s production site in Chicoutimi, Que.                      of foundries and steelworks.                                    Singer, who has served as Interim CEO
          The industrial process, specifically for silicon                Elkem Metal Canada intends to replace 43,000                  since February. He continues his role
       and ferrosilicon production, will use climate-neu-               tonnes of metallurgical coal per year used at its               as executive chairman. Martin came
       tral, renewable biocarbon instead of fossil coal                 Chicoutimi plant, with 37,000 tonnes of bio-bri-                to Aurora from Reliva, a US CBD brand
       as a reduction agent.                                            quette (biocarbon) for a potential reduction of                 where he served as CEO. He assumed
          Elkem already uses close to 20% biocarbon in                  100 kilotonnes of CO2 equivalent per year.                      the role of CCO at Edmonton-based
       its Norwegian production and the company is                        The pilot plant will source raw materials from                Aurora in July.
       targeting 40% by 2030.                                           local sawmills, including recycled bark, wood
          The project supports the manufacturing of                     chips, sawdust and wood shaves.                                 Nexii Building Solutions Inc., a manufac-
                                                                                                                                        turer of green construction materials,
                                                                                                                                        has hired four executives. Brian Carter,
       Province ramps up.ventilator                                                     Micron to make..                                executive vice-president of manufac-

       components production                                                            face masks.
                                                                                                                                        turing, joins the Vancouver company
                                                                                                                                        following seven years as president and
       Linamar gets $2.5 million to produce 10,000 units                                for COVID-19 fight                              CEO of Seaspan Shipyards. Rob Simp-
                                                                                                                                        son, senior vice-president of engineer-
                                                                                        VANCOUVER — Micron Technologies                 ing, previously led structural engineer-
                                                                                        Inc. is ramping up to produce face              ing firm Glotman Simpson. Laurenz
                                                                                        masks for the fight against the COVID-19        Kosichek, vice-president of architec-
                                                                                        pandemic.                                       ture, was a principal at Stantec Archi-
                                                                                           The manufacturer of personal protec-         tecture Ltd. David Fisher, vice-president
                                                                                        tive equipment, a subsidiary of Micron          of business optimization, comes to Nexii
                                                                                        Waste Technologies Inc. in Vancouver,           from Mitsui Home Canada.
                                                                                        has installed a three-ply mask-man-
                                                                                        ufacturing machine and associated               General Fusion has appointed Klaas de
                                                                                        equipment.                                      Boer as chair of its board. His appoint-
                                                                                           The company has received a Medical           ment coincides with the arrival of new
       Ontario Premier Doug Ford and Linamar CEO Linda Hasenfratz tour the              Device Establishment Licence from               institutional investors backing the
       Guelph, Ont. plant.                             PHOTO: ONTARIO GOVERNMENT       Health Canada that permits it to manu-          Vancouver fusion energy developer’s
                                                                                        facture Class I products at its Delta, BC       commercialization program. de Boer has
       GUELPH, Ont. — The Ontario government is investing                               facility.                                       more than 20 years of venture capital
       $2.5 million in Linamar Corp. to support the retooling of its                       A N95 mask-manufacturing machine is          experience spanning Europe, North
       assembly line to manufacture ventilator components.                              also onsite and Micron expects produc-          America and the Middle East.
         The company, a major player in automotive parts and                            tion to begin in October. The company
       systems based in Guelph, Ont., will produce 10,000 e700                          plans to send samples to the National           Neo Performance Materials Inc. has
       ventilators.                                                                     Institute for Occupational Safety and           appointed Greg Share an independent
         O-Two Medical Technologies has partnered with                                  Health for certification for medical grade      director. Share is managing partner of
       Linamar and others, including Bombardier, to produce the                         N95 masks.                                      Ambina Partners LLC, an investment
       devices.                                                                            “We believe that the supply of face          firm focused on financial services and
         “By building home-grown capacity to make ventilators,                          masks will remain constrained as                software companies. Neo Performance
       we will never again have to rely on any other country for                        governments and corporations mandate            Materials in Toronto manufactures rare
       this critical piece of lifesaving medical equipment,” said                       masks be worn in public spaces, the             earth- and rare metal-based materials
       Ontario Premier Doug Ford.                                                       workplace, and in educational centres,”         for high technology and sustainable
         The funding comes through the province’s Ontario To-                           said Micron CEO Kal Malhi.                      products industries.
       gether Fund.

       www.plant.ca                                                                                                                                                    PLANT 7

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INDUSTRY MIX                                                                         MISCELLANY FROM THE
                                                                                            WORLD OF MANUFACTURING

                                                                                              Kraken unleashed
                                                                                              In Scandinavian folklore, the kraken is a giant
       Bet on natural resources                                                               squid-like monster that terrorizes sailors off the
                                                                A national task force has     coasts of Greenland and Iceland. The Newfound-
                                                                a plan for getting Canada     land Labrador version is not so scary. It’s doing
                                                                through a pandemic re-        interesting things with marine robotics.
                                                                covery: natural resourc-         Kraken Robotics Inc.’s XL version of the Thun-
                                                                es. Canada has plenty of      derFish autonomous underwater vehicle (AUV)
                                                                them but the idea is to       is larger than the Alpha model, has an increased     The ThunderFish XL.  PHOTO: KRAKEN
                                                                go beyond sending raw         depth rating, carries a larger payload and has
                                                                materials out to be made      greater endurance during deep dive survey missions.
       Canadian recovery plan.  PHOTO: HUEBI - STOCK.ADOBE.COM into stuff that we end up        NRC-IRAP is helping the project along with non-refundable funding of $3 million.
                                                                 buying back.                 Capabilities include: transitioning from high-speed survey mode to “zero” speed
         The Task Force for Real Jobs, Real Recovery – which represents more                  hovering mode; through-the sensor acoustic, laser and optical target detection,
       than 250,000 businesses and over 3 million workers – released a blueprint              image recognition and inspection; and onboard sensors that improve navigational
       that shows under the right conditions, natural resources and manufacturing             accuracy.
       could create up to 2.6 million new jobs and increase GDP by 17%. This rep-                The AUV will be depth rated to 6,000 metres and carry an array of sensors and
       resents a potential $200-billion increase in potential labour earnings, while          custom payload modules that will be integrated with – holy Industry 4.0 – advanced
       cutting greenhouse gas emissions.                                                      artificial intelligence algorithms.
         The report outlines 19 recommendations aimed at achieving goals that                    Stay tuned for a concept of a robust and autonomous multi-modal docking solution
       include:                                                                               allowing the AUV to function as a seabed resident that runs missions from its under-
       • Leveraging Canada’s world-class industries; advancing regulatory effi-               water docking station.
         ciency; attracting capital investment; ensuring access to resource lands;
         and maximizing Indigenous economic participation.
       • Ensuring job creation and building resiliency; advancing Indigenous
         employment; and enhancing skilled workforce mobility.
       • Aligning climate action and natural resource development; driving chal-
         lenge-oriented innovation; advancing emissions reduction technologies
         and plastics innovation; supporting sustainable forestry and mining; and
         developing hydrogen and small modular nuclear reactor industries.                                    …We have raised the issue
         Check out Securing Canada’s Economic Future: Natural resources for real jobs and                     of Canada’s unpreparedness
       real recovery at https://realrecovery.ca.
                                                                                                           for pandemic diseases for quite a
                                                                                                         while. You need to have manufacturing
       Just like real cigarettes                                                                         capacity. You need to have the ability
       We have Beyond Meat, stay tuned
                                                                                                                   to quickly respond.
       for Beyond Tobacco.
          Interesting story, Molori Energy                                                         Volker Gerdts, director of VIDO-Intervac, which is leading the Canadian efforts to
                                                                                                   develop a COVID-19 vaccine, commenting on how greater government investment
       Inc., a Vancouver oil and gas compa-
                                                                                                    in a facility would have put a Canadian solution at the forefront of global efforts.
       ny, has taken a hard turn out of the
       energy business to provide a safer
       smoking experience.
          It recently acquired a start-up life                                                AI R&D comes to Toronto
       sciences company in Las Vegas and                                                      Cerebras Systems, which has developed a computer system
       has adopted its name, Taat Lifestyle                                                   that accelerates artificial intelligence (AI) work, is expanding
       & Wellness Ltd.                            The Beyond Tobacco smoking                  to Canada with an office in Toronto.
          An unidentified manufacturer al-        alternative.            PHOTO: TAAT           The tech company based in Los Altos, Calif. introduced its
       ready producing cigarettes is handling                                                 CS-1 technology in November 2019. Its innovative computing
       the first production-scale batch of                                                    system helps companies using artificial intelligence to poten-
       Beyond Tobacco cigarettes made with hemp. They feature “rich naturally                 tially cut the training time of an artificial neural network from
       occurring terpenes” as Taat makes a play for some of that still significant            weeks to a few hours.
       global tobacco money (1.3 million smokers, US$975 billion).                               The magic to this deep learning is a giant (46,255-square      The CS-1 computer.
          Taat filed a US patent application for a process that causes the hemp-              millimetre) wafer scale engine that contains 400,000 sparse               PHOTO: CEREBRAS

       based material to emit the scent and taste of tobacco – original flavour and           linear algebra compute cores, each flexible and programma-
       menthol – with a satisfactory volume of smoke, but no nicotine. And the                ble. The system provides the performance of a room full of servers into a compact
       cannabidiol (CBD) content is a non-psychoactive derivative of hemp, so                 unit the size of a mini-fridge maxing the power draw at 20 kilowatts.
       lighting one up won’t result in a wacky tobaccy buzz.                                     Cerebras likes Ontario’s innovation vibe, hence the regional office in Toronto that
          The “sticks” look like regular smokes and they come in a regular-looking            will focus on accelerating R&D and establishing an AI centre of excellence.
       package (in the US), all of which emulates the classic smoking experience.                With more than 15 engineers currently employed, Cerebras plans to triple its
          A test run in Nevada sold out in less than 72 hours.                                Toronto team.

       8 PLANT                                                                                                                                                               October 2020

PLT_October2020_AMS.indd 8                                                                                                                                                            2020-10-02 1:38 PM
SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
ECONOMY

       Productivity is up
       …but a record job decline

       T
            he COVID-19 pandemic and the                                                             OWNERSHIP OF NEW FIRMS ACROSS INDUSTRIES
            resulting lockdown helped boost
                                                                                                 Educational services
            labour productivity but led to a                                                                                                                      The success of enterprises owned by women
                                                                                    Health care and social assistance
       record decrease in employment.                                                                                                                             depends on the industry, according to a 2005-
                                                                                       Arts, entertainment/recreation
         Statistics Canada reports the la-                                       Other services (except public admin.)
                                                                                                                                                                  2013 Statistics Canada study. Fewer than one-
       bour productivity of businesses rose                                                                Retail trade                                           fifth of start-ups were owned by women during
       9.8% (compared to 4.5% in Q1). Hours                                            Accommodation/food services                                                the study period. Most had lower survival rates
       worked falling at a much faster pace                     Admin/support, waste mgmt./remediation services                                                   and labour productivity than those owned by men
                                                                                            Real estate, rental/leasing
       than output drove the productivity                                                                                                                         or equally owned. In industries where there’s a
                                                                                                   Finance/insurance
       gain.                                                                                                                                                      higher concentration of women-owned start-
                                                                            Professional, scientific/technical services
         However, the real gross domestic                                                Information/cultural services
                                                                                                                                                                  ups, survival and productivity were higher than
       product of businesses declined 14.5%                                 Management of companies & enterprises                                                 enterprises owned by men. In manufacturing,
       (mostly occurring in April) following                                                         Wholesale trade                                              women owned 4% of firms, men 70% and 16%
       a 2.8% decrease in the first quarter.                                                           Manufacturing                                              reported shared ownerships.
       This is a 16.7% drop from the second                                                                    Utilities
                                                                                 Agriculture, forestry, fishing/hunting                                                    Majority Women Owned
       quarter of 2019. The decline was
                                                                                         Transportation/warehousing                                                        Majority Men Owned
       widespread across all goods- and                                                                  Construction                                                      Equally Owned
       service-producing industries. Only                                   Mining, quarrying & oil and gas extraction
       the agriculture and forestry sector                                                                                 0%                  50%         100%

       saw an increase.                                                          Source: Statistics Canada, CANSIM
         Hours worked fell 22.1%, more

                                                                                                                                                                                    40%
       than three times the 7% decrease in
       the first quarter. Hours worked were
       down 27.5% from the second quarter                                                                                       Average pay for a        Percentage of Canadian
       of 2019.                                                                                                                 university graduate      CEOs that remain as
         Employment also suffered a record                                                                                      employed in              confident as they were
       drop (22.7%), while hours worked per                                                                                     manufacturing with       pre-pandemic, versus 26%
       job rose 0.7%. The number of people                                                                                      an executive or senior   of global CEOs; 12% are
       who had more than one job fell by                                                                                        management role,         less optimistic compared
       almost half (44.3%), while the number                                                                                    according to the         to 29% of global CEOs,

                                                                            $134,747
       of people who were absent without                                                                                        2020 EMC-PLANT           according to KPMG’s
       pay almost doubled (98.6%).                                                                                              Manufacturing Salary     Global CEO Outlook.
         Hours lost vary by industrial sector.                                                                                  Survey.
       Manufacturing was down 30.6 million
       hours. The greatest decline was in

                                                                                                                                                               58%
       other private services (41.9 million

                                                                            69%
       hours).
         Labour costs per unit of output                                                                                                                                                   US respondents
       rose 4.1% after rising 0.7% in the first                                                         Percentage of Canadian                                                             who objected to the
       quarter. The last comparable increase                                                            businesses that require PPE to                                                     now-cancelled Trump
       occurred in fourth quarter of 1986                                                                            operate safely                                                        administration’s 10%
                                                  IMAGES: STOCK.ADOBE.COM

       (3.6%).                                                                                                       according to an                                                       tariff on Canadian raw
         This rapid rise is attributed to “an                                                                        August survey by                                                      aluminum, according to
       unprecedented increase” in the aver-                                                                          Statistics Canada.                                                    an Aug. 7-9 poll by Leger
       age compensation per hour worked                                                                                                                                                    and the Association for
       (14.3%), which topped a historic                                                                                                                                                    Canadian Studies.
       productivity gain (9.8%).
         Average hourly compensation rose
       16.5% in service-producing businesses

                                                                                                           12%
       and increased 9.5% in goods-produc-
       ing businesses. The gain in hourly                                                                                            Net hiring outlook for Canadian manufacturers of non-durables over
       compensation was widespread across                                                                                            the next three months, according to the latest ManpowerGroup
       all main industrial sectors, except                                                                                           Employment Outlook Survey. Net outlook for durables manufacturers
       professional services (3.5%).                                                                                  is 9%. Overall, Canadian employers have a seasonally adjusted outlook of 6%.
         Labour productivity in the US rose                                                                           Net outlook is based on organizations that plan to hire versus those laying off
       1.6% in the second quarter, after                                                                              employees. Seventy-three per cent of employers expect current staffing levels to
       posting zero growth in the previous                                                                            remain unchanged, 12% expect to increase payrolls, 9% will cut staff and 6% are
       quarter.                                                                                                       unsure of their hiring intentions.

       www.plant.ca                                                                                                                                                                                      PLANT 9

PLT_October2020_AMS.indd 9                                                                                                                                                                                     2020-10-02 1:38 PM
SIZZLE Quality BBQs, fireplaces and HVAC fuel growth - PLANT
GROWTH

       NAPOLEON’S                                                                           Hats off to a manufacturing dynamo
                                                                                            for doubling revenues in five years.

      SIZZLE
                                                               INNOVATION                   BY KIM LAUDRUM

                                                               AND QUALITY
                                                                                            N
                                                                                                  ot even COVID-19 can douse the sizzle

                                                               ARE PART OF
                                                                                                  at Napoleon. The manufacturer of
                                                                                                  gas and wood stoves and fireplaces,
                                                                                            barbecues, and heating and air conditioning
                                                               ITS DNA                      (HVAC) systems embarked on an ambitious
                                                                                            five-year plan in 2013 to ensure revenues
                                                                                            from innovations represented 30% of sales
                                                                                            within each of its three divisions. By 2018,
                                                                                            overall sales doubled, earning the Barrie,
                                                                                            Ont. firm its seventh nod as one of Canada’s
                                                                                            Best Managed Companies.
                                                                                               On March 23, Napoleon shuttered its
                                                                                            plants and operations to comply with
                                                                                            COVID-19 lockdown requirements in Ontar-
                                                                                            io. During this time, some of its 900 skilled
                                                                                            workers volunteered with neighbouring
                                                                                            manufacturers to meet surging demand for
                                                                                            medical equipment by making face shields.
                                                                                            By mid-April, Napoleon recalled 50 of its
                                                                                            workers, established new COVID-19 pro-
                                                                                            tocols throughout the plant to protect the
                                                                                            health and safety of staff, and returned to
                                                                                            manufacturing, eventually bringing back all
                                                                                            of its Canadian workforce.
                                                                                               Why? Sales are on fire. Families isolating
                                                                                            during the pandemic are eating meals at
                                                                                            home. That’s boosting an already emerging
                                                                                            trend for backyard entertainment products
                                                                                            and demand for barbecues beyond normal
                                                                                            expectations. In fact, the company is hiring
                                                                                            100 skilled workers, according to Napoleon
                                                                                            president Ron McArthur, and it already has
                                                                                            400 applications.
                                                                                               McArthur says finding skilled workers
                                                                                            is not a challenge in the Simcoe County
                                                                                            area. Being near major highways, Georgian
                                                                                            College and a manufacturing hub serving
                                                                                            OEM auto manufacturers Honda and Toyota
                                                                                            means Napoleon can tap a large skilled-
                                                                                            trades labour pool.
                                                                                               The area’s reputation as a four-season out-
                                                                                            door playground also makes it an attractive
                                                                                            place to live and work. Plus, the company
                                                                                            offers good paying jobs. “When you are a
                                                                                            company with a good reputation, it makes it
                                                                                            easier to recruit,” McArthur says.
                                                                                               How did Napoleon get there? Wolfgang
                                                                                            Schroeter, a Germany-trained tool and
                                                                                            die maker, and his wife Ingrid Schroeter
                                                                                            co-founded the manufacturing business in
                                                                                            the late 1970s, initially making steel railings
                                                                                            and patio furniture in Barrie. As the story
                                                                                            goes, in 1978 Wolfgang designed and built a
                                                                                            wood stove for his father-in-law that so im-
                                                                                            pressed his neighbour, he also wanted one.
       President Ron McArthur presents a Napoleon barbecue.      PHOTOS: STEPHEN URHANEY   As demand for the wood stove grew, so too

       10 PLANT                                                                                                              October 2020

PLT_October2020_AMS.indd 10                                                                                                         2020-10-02 1:38 PM
did Wolf Steel Ltd.’s reputation for on-time                                                           ensuring most manufacturing such as ma-
       delivery, quality work and innovation.                                                                 chining, fabricating, assembly, welding and
          Wolf Steel was the first wood stove manu-                                                           painting operations take place onsite.
       facturer to introduce a single-cast-iron door                                                            Making Napoleon a recognized quality
       with Pyrocerm ceramic glass so customers                                                               brand spurred sales in other divisions, too.
       could see the flame inside. Continuous                                                                 Focus groups indicated 70% of gas-grill
       improvement and innovating products to                                                                 consumers remember the brand name. But
       meet market demand was in the company’s                                                                only 4% of fireplace or furnace customers
       DNA from the start. It drives the successful      Preparing parts for installation on HVAC products.   remember any manufacturer’s brand.
       growth strategy at Wolf Steel, now the legal                                                             To gain quality brand awareness is one
       entity of what is best known as Napoleon.                                                              of the reasons why Napoleon expanded its
          That growth can be traced from the wood                                                             barbecue line and distribution to big-box
       stove market to developing residential                                                                 retailers such such as Canadian Tire, Home
       fireplaces. Venting innovations in fireplace                                                           Depot and Lowes in the US. It’s hoped build-
       design sparked industry firsts and Napo-                                                               ing quality brand recognition in one market
       leon’s name awareness grew. So making                                                                  will cross over to the fireplace and HVAC di-
       hearth products for the larger market in                                                               visions, boosting sales across the board. No-
       home-building developments made sense.                                                                 tably, HVAC market potential is greater than
       Diversifying the lineup to include products                                                            the grill and fireplace markets combined.
       in the multi-billion dollar HVAC market was                                                              Producing high-volumes of barbecues at a
       a logical next step.                              Components destined for the HVAC line.               price point of less than $1,000 for the big-box
          Wolfgang brought ingenuity for design                                                               stores and to reach a global market prompt-
       engineering and a knack for solving man-                                                               ed Napoleon to manufacture in China. To
       ufacturing challenges to the enterprise,                                                               ensure quality control and reach markets in
       successfully matched by Ingrid’s talent for                                                            Asia, a plant was purchased in Guangzhou,
       administration and marketing. Their sons                                                               China.
       Chris and Stephen also work for the family                                                               Napoleon is registered to ISO9001 – 2015
       business. After 36 years the Schroeters were                                                           certification, which helps ensure consistent
       proud of their success, but sought to position                                                         quality control at all of its manufacturing
       the company Chris and Stephen could see to                                                             plants. In all, Napoleon has two plant loca-
       its future growth.                                                                                     tions in Ontario (Barrie and Mississauga);
                                                                                                              one in Crittenden, Ky.; and one in China.
       Growth strategy                                   Working on the fireplace line.                       Total manufacturing capacity is 1.4 million
       In 2018, Chris and Stephen became co-CEOs                                                              square feet.
       of Napoleon. Like his father Wolfgang, Chris      tighter than a Swiss watch,” he says.                  Worldwide, Napoleon had about 800
       looks after operations as well as research and      At the outset of creating the strategic plan,      employees in 2013. Now it employs close to
       development. Stephen takes after his mother       McArthur says Napoleon learned it had been           1,600 and sells to more than 35 countries,
       Ingrid, running sales and marketing. Wolfgang     doing some things well.                              from Dubai to Australia. International sales
       and Ingrid continue on the company’s board          “We knew we had to provide world-class             represent 20% of total revenues.
       of directors.                                     customer service to reach our objective,” he           It’s interesting to note 60% of Napoleon’s
          McArthur joined the company as president       says. “How could we ensure the customer              mainly high-end gas grills are made in Can-
       in 2012, responsible for management and           has a ‘Wow!’ experience every time they deal         ada. Some barbecues for the big box stores
       finance. Previously, he served as president       with us?”                                            are manufactured in China. But “100% of Na-
       of Hudson Bay Wholesale. He was president           Napoleon provided a superior product,              poleon’s gas and wood fireplaces are made in
       of the largest division within the Van Houtte     which he says customers perceived to be              Canada,” McArthur says.
       Coffee Co. And he worked for WSI, where he        expensive. Top of the line Prestige gas-grills         Continuous improvement has always
       expanded the internet marketing company           range in price from $1,299 to $4,549. “But           been important to innovating new products,
       into 32 countries in Europe, the Middle East      when we ask them, ‘Why did they buy it?’             reducing time and costs, and improving man-
       and Latin America.                                customers answer: ‘Because of the quality’.”         ufacturing processes. Says McArthur, “We
          By 2013 Napoleon set a growth goal: to         The barbecues are well made with innova-             could put in a new process or system and in
       double sales within five years. To do it,         tive safety features such as LED-lit control         a couple of months we’ll look at it again and
       Napoleon aimed to reach 30% of sales every        knobs that indicate if the gas is left on. The       see if we could improve it.”
       year from new products in each of its three       Prestige line also comes with a lifetime               With growth doubled and exports rising,
       divisions. That would require an ongoing          “bumper to bumper” warranty.                         Napoleon burns bright.
       dedication to research and development of           Quality is a key part of Napoleon’s strategy
       new barbecue, hearth and HVAC products.           for keeping competition at bay. It’s not the         Kim Laudrum is a Collingwood, Ont.-
          McArthur won’t reveal the percentage of        only Canadian manufacturer of barbecues.             based business writer and regular contrib-
       the annual budget set aside for R&D, but he       Broil King, for example, operates out of             utor to PLANT. E-mail kimlaudrum777@
       does allow it’s “significant.” He’s also tight-   Waterloo, Ont. and the US Broil King’s grills        gmail.com.
       lipped when asked about annual revenues.          are also sold across the country through big
       “As a private enterprise the company is run       retail chains. Quality control is achieved by        Comments? E-mail jterrett@plant.ca.

       www.plant.ca                                                                                                                              PLANT 11

PLT_October2020_AMS.indd 11                                                                                                                           2020-10-02 1:38 PM
INSURANCE

       Include cyber insurance
       as part of a risk mitigation
       strategy.

       BY IMRAN AHMAD, KATHERINE
       BARBACKI, JELENA CVETKOVIC
       AND JULIE MORAND

       C
            yber attacks are on the rise.
            Of the various threats aimed
            at manufacturers, ransom-
       ware continues to be among the
       most common. The ease with
       which sophisticated attackers
       can infect entire networks to
       quickly paralyze operations            Cyber insurance has evolved in response to evolving threats.                                PHOTO: ZEPHYR_P - STOCK.ADOBE.COM
       has led to a surge in ransom

                                              Cyber
       amounts.                                                                                                                    malware, phishing and other
          Faced with continuously                                                                                                  techniques leading to a loss.
       evolving threats, it’s difficult, if                                                                                          Privacy liability. Privacy is-

                                              ATTACKS
       not impossible, for companies                                                                                               sues are increasingly important,
       to completely eliminate the risk                                                                                            especially when they entail the
       of becoming victimized. That’s                                                                                              unauthorized access or exfil-
       why it’s important to deal with                                                                                             tration of personal information.
       attacks quickly and efficient-                                                                                              Cases of class action litigation
       ly. One of the ways to do so is                                                                                             have risen steadily in Canada
       through cyber insurance, which                                                                                              over several years.
       has become an essential part of        ARE YOU COVERED?                                                                       The continuously evolving
       any risk mitigation strategy.                                                                                               sophistication of attacks com-
          Most policies will offer general    ware attacks typically involve                 ters, credit monitoring services      bined with increasing regulatory
       coverage for extortion, includ-        a ransom demand in exchange                    and call centre services.             scrutiny and data protection
       ing the ransom payment and             for a decryption key that allows                 • Business interruption.            legislation means companies
       services of specialists such as        the victim to recover data. The                Ransomware attacks often have         must be equipped to respond. A
       forensic and communications            amounts demanded vary widely,                  a paralyzing effect leading to        comprehensive cyber insurance
       firms. Typically, specialists          but can be significant.                        loss of income. Business inter-       policy provides rapid access to
       recommended by insurance                  • Forensic investigation.                   ruption coverage helps recover        vetted cybersecurity experts
       providers have been carefully          Systems must be secure before                  income lost during an attack and      and some monetary relief from
       vetted for their expertise and         being brought back online.                     the period of restoration.            the increasing costs associated
       have pre-negotiated rates.             This entails an investigation to                 • Crisis management costs.          with cyber attacks.
          Insurers typically appoint a        determine the cause and scope                  Reputational harm is another as-
       lawyer specializing in cyber-          of the breach. This also helps                 pect of cyber attacks. Having ac-     Imran Ahmad – imran.
       security and privacy law. This         determine whether a company                    cess to a team of experts trained     ahmad@blakes.com, (416)
       breach coach will take leader-         is subject to any reporting or                 to respond to the media and           863-4329) – is a partner
       ship of the incident response,         notification requirements under                other inquiries helps alleviate       and Katherine Barbacki –
       including coordinating be-             Canadian privacy law.                          some of the potential damage          katherine.barbacki@blakes.
       tween the various internal and            • Data restoration. Opting                  and reduce the likelihood of a        com, (514) 982-4138 – is
       external teams, asserting legal        not to pay the ransom and re-                  third party lawsuit.                  an associate at the law firm
       privilege on all communications        storing networks from backups                                                        Blake, Cassels & Graydon
       and documents, and navigating          or from scratch (or paying the                 Covering costs                        LLP. Both practice in the area
       potential reporting and notifi-        ransom, but data is lost) will                 Basic cyber insurance also            of cybersecurity, privacy
       cation obligations. This further       likely lead to costs associated                covers third party costs (liability   and technology law. Jelena
       protects the insured in the event      with restoring systems to the                  coverage). This includes costs        Cvetkovic – jelena.cvetkovic@
       of an attack that results in a         pre-attack state.                              incurred for damages caused to        cna.com, (416) 915-6928) – is
       third-party lawsuit.                      • Notification costs. Under                 the third parties as a result of an   the specialty claims manager
          Basic coverage under a typical      Canadian privacy legislation,                  attack, such as:                      and Julie Morand – julie.
       policy includes first party costs      companies may be required to                     Network security liability.         morand@cna.com, (416) 542-
       from expenses relating to vari-        notify affected individuals in the             In the event of a cyber attack,       7435) – is a specialty claims
       ous components of the incident         event of attacks involving a risk              the policyholder could incur          analyst at CNA Insurance.
       response and remediation               of harm due to data theft or un-               damages and claims resulting
       efforts, such as the following:        authorized access. Costs include               from unauthorized access to (or       Comments?
          • Cyber extortion. Ransom-          the mailing of notification let-               disruption of) its network using      E-mail jterrett@plant.ca.

       12 PLANT                                                                                                                                           October 2020

PLT_October2020_AMS.indd 12                                                                                                                                        2020-10-02 1:38 PM
AWARDS

       Pandemic
       HEROES
                                                                                               Looking for a fabricator
                                                                                               for a complex project?
                                                                                            Whether it’s a heat exchanger, stack, pressure vessel,
       THE WINNING MANUFACTURERS                                                           filter, or other custom process equipment, Alps Welding
                                                                                                         can turn your design into reality.
                              Virtual event honours outstanding
                              contributors to the COVID-19 fight.
                              BY PLANT STAFF

                              W
                                        hen Canada was swept up in the
                                        COVID-19 pandemic, many manufac-
                                        turers acted quickly to fill shortages
                                of personal protective equipment (PPE) for
                                frontline workers and civilians, hospital
                                equipment and monitoring devices.
                                   Annex Business Media publications Ca-
                                nadian Manufacturing, PLANT Magazine
                                and EP&T hosted the Responding to COVID:
       Industry Leadership Honours virtual event Sept. 17 to recognize
       companies that stand out as quick and innovative responders. Here’s
       a brief rundown of the winners but go to www.plant.ca/qO6PL for a                       We have experience working with steel, stainless,
       recap of the event and details about all the finalists.
                                                                                                     and other alloys, including titanium.
         PPE-large manufacturer, and Ultimate COVID Hero (most
       significant impact). The Canadian Shield was founded in March at
       the height of the COVID-19 pandemic, when the Kitchener, Ont.-based
       InkSmith, an educational technology company (about eight employ-
       ees), decided to produce medical face shields. Within the first few
       weeks, it donated 20,000 face shields to frontline healthcare workers
       across Ontario, and has donated 750,000 face shields to teachers.
       Now the company employs more than 300 team members and has a
       federal government contract to produce 10 million units.
         PPE – Medium-sized Manufacturer. Auto parts manufacturer
       Molded Precision Components (Shanty Bay, Ont.) pivoted to make
       face shields when COVID-19 hit in March.
         PPE – Small Manufacturer. I3 Biomedical (Mirabel, Que.) creat-
       ed a mask infused with its TrioMed technology that deactivates the
       COVID-19 virus.
         Assisting the Sick. Aerospace manufacturer Space Engine Sys-                         With over 150 welding procedures, and 40 years of
       tems (Edmonton) custom-designed and produced a ventilator and                       experience meeting the demanding specifications of the
       brought it to market in 21 days.                                                      energy, mining, chemical, and cleantech industries,
         Disease Detection. iLobby (Toronto) launched Fever Check tech-                      make Alps Welding your first call when looking for a
       nology that uses a thermal camera to scan visitors’ temperatures.                              fabricator for critical equipment.
         Services. Nuclear power provider Bruce Power (Tiverton, Ont.)
       streamed 1.7-million pieces of PPE to more than 100 organizations.
         Sanitization – Hygiene. Hunter Amenities (Burlington, Ont.), a
       multinational cosmetic manufacturer, quickly pivoted to hand sani-
       tizer that isn’t scented or alcohol-based.
         Sanitization – Innovation. Envision SQ Inc. (Guelph, Ont.), a
       manufacturer of pollution filters, created a semi-permanent disinfec-
       tant that sticks to virtually any surface and kills COVID-19.
         Machines Italia – COVID Hero. Forty Creek Distillery Ltd. (Cam-
       pari Canada) in Grimsby, Ont. produced high-alcohol hand sanitizer
                                                                                                          400 New Huntington Road
       for several organizations in the region.                                                        Woodbridge, Ontario 905-850-2780

       Comments? E-mail jterrett@plant.ca.                                                             www.alpswelding.com
       www.plant.ca                                                                                                                         PLANT 13

                                                                           PLT_JanFeb_Alps.indd 1                                              2019-01-16 11:02 AM
                                                                         Alps_Plant_ Jan 2018.indd 1                                            2019-01-08 12:55 PM

PLT_October2020_AMS.indd 13                                                                                                                        2020-10-02 1:38 PM
COVID-19
         Hit hard by market                                                                                                           Plan for growth.

                                                      Focus on
         disruptions, manufacturers                                                                                                                     PHOTO: STOCK.ADOBE.COM

         are rethinking strategy.                                                                                                     current and future landscape.

                                                                                                                                      3.
                                                      GROWTH
                                                                                                                                          Workforce management.
         BY DAVID LINTON                                                                                                                  Unprecedented challenges
                                                                                                                                      have strained the HR capabilities

        S
             upply chain disruptions                                                                                                  of many manufacturers that have
             and increasing costs are                                                                                                 laid off staff as production lines
             eroding competitiveness. As                                                                                              were halted. Or they were faced

                                                    FIVE STEPS TO TAKE DURING
         manufacturers pass through the                                                                                               with a labour shortage caused by
         recovery stage of the COVID-19                                                                                               the closing of borders.
         pandemic and think about                                                                                                        Consult an HR advisory team
         growth strategies, there are a             THE ECONOMIC RECOVERY                                                             about return-to-work programs,
                                                                                                                                      policy updates, leadership and
                                                                                                few areas to keep top-of-mind.        management support, and a staff
                                                                                                   What needs to change? What         communications strategy.
                                                                                                does success look like? Where
                                                                                                should the shifts be made to stay
                                                                                                competitive?
                                                                                                                                      4.   Business continuity
                                                                                                                                           planning. A robust plan
                                                                                                                                      minimizes risk of disruptions as
                                                                                                   Here are five areas for building   conditions change. Be ready to
                                                                                                a growth strategy:                    change with them.

                                                                                               1.   Supply chain disruptions.
                                                                                                    Traditional supply chains –
                                                                                                both direct material supply and
                                                                                                                                         Build, test and deploy a plan to
                                                                                                                                      minimize disruptions as condi-
                                                                                                                                      tions change. Include preserving
                                                                                                product sales – will be disrupt-      business continuity, managing
                                                                                                ed for some time. Moreover,           cash flow, rethinking budgets,
                                                                                                costs have increased. To remain       maintaining important vendor
                                                                                                competitive, find new supply          and stakeholder relationships,
                                                                                                channels while minimizing addi-       and leveraging technology to
                                                                                                tional cost increases. To combat      help keep your various plat-
                                                                                                disrupted sales channels, either      forms running.
                                                                                                find new sources of revenue
                                                                                                or expand existing ones. This
                                                                                                might mean new geographies,
                                                                                                                                      5.   Cash flow and working
                                                                                                                                           capital management. Dy-
                                                                                                                                      namically reforecast as condi-
                                                                                                new products or new channel           tions change to maximize your
                                                                                                partnerships.                         use of working capital and avoid
                                                                                                   Build and execute a plan to        cash flow stress.
                                                                                                review and adjust supply sourc-          Re-plan as needed, pivoting
                                                                                                es that improves resilience,          business at any given point
                                                                                                manages costs and adjusts             and react quickly to change.

             EXTENSIVE UP-TO-DATE CANADIAN                                                      inventory-carrying policies. Re-
                                                                                                view go-to-market options, think
                                                                                                                                      There will be losses in line with
                                                                                                                                      the economic downturn. That
              LABOUR MARKET INTELLIGENCE                                                        about diversifying your product
                                                                                                portfolio and prepare to expand
                                                                                                                                      stresses the importance of man-
                                                                                                                                      aging liquidity and cash flow
                                                                                                into new sales channels.              now, taking uncertainties into
                ACCESS DATA FOCUSED ON WAGES, TURNOVER,
                VACANCIES, PROJECTED INCREASES AND MORE!
                          Also, this year, the ManufacturingGPS survey is
                                                                                                2.   Margin erosion. Reduced
                                                                                                     margins will continue for
                                                                                                the foreseeable future. Your
                                                                                                                                      account for future planning.
                                                                                                                                         Addressing these issues will
                                                                                                                                      help increase market share with-
                   exploring experiences in training across the manufacturing
                                                                                                growth strategy must address the      out sacrificing margin.
                   sector. Through this survey, we will be able to learn about
                       employers’ motivations for investing in skills training,                 fact direct material costs have
                       as well as their preferences for funding models that                     increased while some costs have       This is an edited version of a
                                    support their investments.                                  remained fixed.                       longer article (Æ) contributed
                                                                                                   Incorporate reductions in          by BDO Canada LLP (www.
                                                                                                direct material costs and fixed       bdo.ca), an accounting, tax,
                                                                                                costs, while increasing revenue       consulting and advisory firm.
                                                                                                and productivity. This might          Contact David Linton, partner
                                                                                                include automating production         and BDO Consulting’s national
                                                                                                lines, retooling and retraining       manufacturing and distribu-
                                                                                                staff. Pivoting from what’s cur-      tion leader at (647) 795-8008.
                                                                                                rently being produced may be a
                                                                                                solution. Stay on top of financial    Comments?
                                                                                                forecasting to respond to the         E-mail jterrett@plant.ca.

         14 PLANT                                                                                                                                            October 2020
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 PLT_October2020_AMS.indd 14                                                                                                                                           2020-10-02 1:38 PM
PERFORMANCE

       Ready to COACH?
                                                                                                                         • Are your frontline leaders               more clarity about what to do
                                                                                                                            clear about priorities?                 next.
                                                                                                                            Go to the production floor to
                                                                                                                         ask the frontline leaders direct-          Hugh Alley is an industrial en-
       MAKING USE OF NEW SKILLS                                                                                          ly, “What do you understand to             gineer based in the Vancouver
                                                                                                                         be the priorities of the organi-           area who helps organizations
       Obstacles and escalating               ties, only urgent requests.                                                zation right now?” and “What               achieve significant perfor-
       priorities can sap a team                 If you are frustrated your lat-                                         things are currently preventing            mance gains. Call (604) 866-
                                              est initiative is floundering, ask                                         you from addressing those pri-             1502 or e-mail hughralley@
       leader’s will to learn.                yourself the following questions:                                          orities?” Don’t argue or correct           gmail.com.
                                              • What unintended obstacles                                                their answers. Just listen, then
       BY HUGH ALLEY                            make it hard to do what is                                               thank them.                                Comments?
                                                asked?                                                                      These answers will provide              E-mail jterrett@plant.ca.

       L
            ean expert (Modele Con-
            sulting) Dorsey Sherman’s
            presentation at the KataCon6

                                                                FIND OUT HOW
       conference in February ques-
       tioned the meaning of the word
       “coach.” During the discussion,
       Mike Rother, author of Toyota
       Kata, asked how much man-
       agers, supervisors and team
                                                                YOUR INDUSTRY 4.0 ADOPTION
       leaders really wanted to develop                            COMPARES WITH OTHER
       their skills. Did they want to
       learn to coach, or were they just                         CANADIAN MANUFACTURERS
       doing it to respond to pressure?
          Many answers reflected dis-
       interest. One attendee reported                                               A FREE ONLINE PRESENTATION
                                                                                         November 2 • 2 pm EST.
       a coaching program where 30
       managers/supervisors finished a
       90-day program but only 15% of
       them actually carried on using
       their new skills.
                                                                                                                                                Join us November 2 at 2pm EST as
          What can we learn from this?
                                                                                   2021                                                         Jason Myers CEO of Next Generation
       Here are five possible conclu-                                              ADVANCED                                                     Manufacturing and Will Mazgay, Editor of
       sions:                                                                      MANUFACTURING                                                Canadian Manufacturing, discuss the results
       1. The employer didn’t measure                                             OUTLOOK R E P O R T                                          of the Advanced Manufacturing Outlook
           or reward the behaviour so                                                                                                           report and the adoption of Industry 4.0
                                                                                                                                                technologies by Canadian companies.
           they ignored it.
       2. Only outcomes were rewarded,
           people development is ignored.
       3. Frontline managers face so                                                Industry 4.0 is
                                                                                     here, are Canadian
           many ‘priorities’ the initiative                                          Manufacturers ready?
           got lost.
       4. Frontline managers were pre-
           viously chastised for the new
                                                                 STOCK.ADOBE.COM

           behaviour.                                                              Published by:         Sponsored by:

       5. Participants felt discouraged                                                                                                        Jayson Myers              Will Mazgay
                                                                                                                                                Chief Executive Officer   Editor
           by the obstacles to using their                               PLT_AdvMfg_Nov2020_AMS.indd 1
                                                                                                                                                Next Generation           Canadian Manufacturing
           new skills.                                                                                                                          Manufacturing Canada      magazine

          But two factors point to the
       best answer.
          The first is something Deming                                                                     REGISTER ONLINE: bit.ly/indstry4report
       talked about 60 years ago. A lot
       of people discouraged by obsta-
       cles put in their way give up.                 WEBINAR SPONSORED BY                                                                          REPORT SPONSORS
          The other comes courtesy of a
       2015 Gallup study. It found while
       executives typically have 10
       priorities, at the front line they
       become over 40 ‘priorities.’ With
       that many, there are no priori-

       www.plant.ca                             PLT_2021AMO_report_ISL_SVA.indd 1
                                                                                                                                                                                                   PLANT 15
                                                                                                                                                                                          2020-09-30 12:50 PM

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INDUSTRY 4.0

       Survey shows more
       manufacturers are
       investing in the future.

       BY JOE TERRETT, EDITOR

       C
            anadian manufacturers
            are not technology leaders.
            Most are small, so they are
       inclined to follow once a tech-
       nology is proven and the costs
       come down.
          The 2021 Advanced Manufac-
       turing Outlook survey, conduct-
       ed by Toronto research firm RK        Robotics and automation lead investment choices.                                    PHOTO: BLUE PLANET STUDIO - STOCK.ADOBE.COM
       Insights for Annex Business

                                             Getting
       Media publications Canadian                                                                                              flow overwhelm the next step in
       Manufacturing and PLANT                                                                                                  the process. And consider the re-
       Magazine, shows companies are                                                                                            quirements needed to implement

                                             SMARTER
       more engaged with Industry 4.0                                                                                           a technology solution profitably,
       and the “smart factory” than last                                                                                        such as the skills needed to
       year’s survey respondents, but                                                                                           operate the systems, data flow,
       they have concerns. And there                                                                                            communications and internal
       are still those who are reluctant                                                                                        processes.
       to adopt or are not interested.                                                                                             NGen is helping companies

                                             COMPANIES ENGAGE WITH
          Thirty per cent of senior exec-                                                                                       segment technology in more
       utives, managers and owners of                                                                                           manageable ways. There are
       manufacturing operations are                                                                                             also groups that offer help, such
       applying industrial internet of       DIGITAL TECHNOLOGY                                                                 as MTech Hub in Burlington,
       things (IIoT). That compares to                                                                                          Ont. (www.mtechhub.ca) a
       24% of those who participated in      Manufacturing Canada. The not-                solution needed to do the job.       non-profit that focuses on digital
       the 2020 outlook survey, while        for-profit is focused on matching             And it’s not just about jumping      transformation, hosted at its
       another 17% have a plan, more         companies with advanced tech-                 in and investing in digital tech-    innovation centre.
       than doubling last year’s re-         nologies. “With the use of digital            nologies. He observes a mistake         He says companies should
       sponse. And 23% are evaluating        technology, whether its commu-                many manufacturers make is to        also be looking at how technol-
       the technology. Thirty per cent       nication, connecting factories                invest in solutions looking for a    ogy adds value for the customer
       are out of the loop compared to       and work flow or supply chains,               problem, rather than the other       in terms of product, service and
       39% from last year’s sample.          it has become much more evi-                  way around.                          collaboration. And there’s a role
          There are several reasons          dent why that’s important.”                                                        to play helping the customer add
       identified for not investing in ad-      He says it also shows the im-              Solving problems                     value to its customers. “Part of
       vanced technologies, but leading      portance of having guidance and               “My advice is to figure out what     the change we’re seeing with
       the list are difficulty integrating   some sort of playbook; it’s about             the business model is, what you      Industry 4.0 is it’s driving a more
       it in existing systems, followed      having the processes in place to              want to do, what processes you       collaborative model of the value
       by a lack of skills to support        manage the data and achieve the               need to put in place, and what       chain than a purely transaction-
       investment.                           desired business objectives. “It’s            processes need to be improved,       al model of how the supply chain
          The top reason for applying        not as intimidating as people                 then go out and find the right       works.”
       the technology is to improve ef-      think,” he adds.                              solution,” he says. Business and        The future looks bright for
       ficiency and productivity (41%),         Manufacturers have faced                   skills requirements (getting the     companies that respond quickly
       but improving maintenance             challenges implementing                       job done using the technology        to changes in the marketplace,
       functions, and analysis of data       technology, most (60%) iden-                  that’s on hand) must be part of      focus on innovation, bring new
       are also high on the list. Key        tifying funding, plus a lack of               the project document.                products to market, or improve
       benefits reported by 76% of man-      skilled talent (47%), resistance                 He cautions against using         them, as many have done in
       ufacturers are reducing down-         to change (41%) and integrating               technology to solve a problem        response to the pandemic.
       time, increased throughput and        legacy technology (40%).                      that could be fixed by improving        The survey received 183 re-
       increased quality of product.            Myers offered some tips to                 the efficiency of an existing pro-   sponses from company leaders.
          “[The survey] really shows         help ease companies into more                 cess. And beware of bringing in      Look for a copy of the report
       how COVID-19 has accelerated          advanced manufacturing, noting                technology for one problem that      with roundtable comments at
       adoption of digital technolo-         there’s plenty of help available,             causes trouble elsewhere. He         www.plant.ca.
       gies, even if it means remote         and they don’t have to be tech-               cites one company that automat-
       working,” says Jayson Myers,          nology experts. But companies                 ed part of its process to increase   Comments?
       CEO of Next Generation (NGen)         do need to be experts on the                  flow, only to see the increased      E-mail jterrett@plant.ca

       16 PLANT                                                                                                                                           October 2020

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