2020 DIVERSION GUIDE AND COLLECTION CALENDAR ONLINE BOOKING NOW AVAILABLE! - LARGE ITEM PICK-UP - City of Surrey
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2020 DIVERSION GUIDE AND COLLECTION CALENDAR LARGE ITEM PICK-UP ONLINE BOOKING NOW AVAIL ABLE! SEE PAGE 3 FOR DE TAILS SURREY.CA /RETHINKWASTE
CONTACT INFORMATION CITY OF SURREY WASTE COLLECTION HOTLINE 604-590-7289 Monday to Friday, 8 am to 4 pm (excluding statutory holidays) Report a service problem or missed collection Order new or different sized carts Report damaged or missing carts You can also report a problem at surrey.ca/request. To learn more about your waste collection services, visit us online at surrey.ca/rethinkwaste. Large Item Pick‑Up Service........................................... 604-590-7289 (Option 3) Recycling Hotline / Household Hazardous Waste.......... 604-732-9253 Surrey Transfer Station................................................... 604-681-5600 Report Illegal Dumping.................................................. 604-591-4152 Surrey Rethink Waste App Download our free Rethink Waste mobile app to: Receive collection day reminders Search the Waste Wizard to find disposal instructions for specific items Play our Waste Sorting Game! 2
LARGE ITEM PICK-UP BOOK ONLINE AT SURREY.CA/LARGEITEMS TAKE OUR LARGEST CHALLENGE YET! Help us keep recycling out of our landfills, and reduce illegal dumping. The City of Surrey offers curbside pick‑up services for six (6) large items every year for single family homes and up to eight (8) items for homes with registered secondary suites! We do the heavy lifting for you, separating the recyclable items to ensure they stay out of our landfills. This program not only supports Surrey’s 80% waste diversion goal, but it also saves you time and money. Challenge your household to use this service next time you have unwanted household items — and let us do the work for you! Visit surrey.ca/largeitems for more information. Or set up your large item pickup today in two easy steps: 1. Call the City of Surrey Waste Collection Hotline at 604-590-7289 (Option 3) or book online at surrey.ca/largeitems to arrange your pick‑up date. 2. On the day of your appointment (or the evening before), place the large items at the curb. Please ensure all items are at your curb by 7:30 am. Items placed at curbside without an appointment are considered illegal dumping and will not be collected. This may also result in fines. Accepted Items FURNITURE MATTRESSES LARGE AND SMALL APPLIANCES BARBECUES ELECTRONICS HOUSEHOLD ITEMS BICYCLES EXERCISE TIRES (BOXED) EQUIPMENT 3
CART COLLECTION COLLECTION TIME AND CART SPACING Collection hours are 7:30 am to 7:30 pm Set your carts out on your collection day, or no earlier than one day prior Waste collection vehicles will not return to a household for carts that were placed out late If your cart does not have 3m the required spacing, it will 1.5 m 1m not be serviced Report a Missed Collection To report a missed collection, call 604-590-7289. Missed collections must be reported the day after your scheduled collection day. Missed collections reported on the same day will not be submitted to our contractor. Exchange or Order Additional Carts To request a cart exchange or an additional cart, call 604-590-7289 or use our online cart service at surrey.ca/rethinkwaste (organics and recycling only). Organics and Recycling Cart Cart exchanges: $15 per cart Additional or replacement carts: $25 per cart Garbage Carts Additional annual fees will apply for upsizing or additional garbage carts. Refer to surrey.ca/rethinkwaste or call 604-590-7289 for more details. 4
EXCESS MATERIALS DO NOT OVERFILL YOUR CARTS Remember not to overfill your waste carts — the lid of the cart must close completely. Overfilled carts will not be collected. Garbage Additional garbage must be placed next to your cart with a pink garbage sticker attached to each bag. Stickers are available for purchase at recreation centres for $5.50 each. Organics If your cart is full, use kraft paper bags or additional cans with a yard waste sticker attached; or tie yard waste with natural twine in bundles. Place the excess material next to your 0.6 m cart. The weight must not exceed 25 kg (50 lb). 1m Recycling Flattened cardboard boxes can be placed beside the cart in tied bundles. Please ensure that they are cut down to fit inside the cart. 5
RECYCLING CART WHAT GOES IN YOUR RECYCLING CART? Paper Products and Packaging MAGAZINES AND COFFEE CUPS CARDBOARD AND PAPER PHONE BOOKS PAPER EGG TRAYS PAPER GIFT WRAP NEWSPAPERS AND FLYERS MILK CARTONS ICE CREAM CONTAINERS Plastic Packaging Metal Packaging HOUSEHOLD PRODUCT CONTAINERS ALUMINUM FOIL AND TRAYS (CLEAN) PLASTIC SPRAY BOTTLES AND DISPENSERS TIN / ALUMINUM CANS AND LIDS PLASTIC FOOD JARS AND LIDS EMPTY AEROSOL SPRAY CANS MILK JUGS, YOGURT CUPS, COFFEE LIDS SINGLE‑USE COFFEE PODS (CLEAN) PLASTIC PLANT POTS PLASTIC FOOD TRAYS AND LIDS PLASTIC PAILS 6
RECYCLING REQUIREMENTS PREPARE YOUR RECYCLABLES SHREDDED PAPER ONLY RINSE CONTAINERS TO FLATTEN MATERIAL PLACE SHREDDED PAPER PLACE MATERIALS MINIMIZE ODOURS TO SAVE SPACE IN A CLEAR, COLOURLESS LOOSE IN CART PLASTIC BAG UNACCEPTABLE MATERIALS The recycling cart is for paper products, plastic packaging, and metal packaging only. Plastic bags are not accepted in your recycling cart unless containing shredded paper only. Carts containing unacceptable materials will not be collected. 7
RETURN TO A DEPOT OR RETAILER RECYCLABLE AT A DEPOT OR RETAILER These items are not accepted in your recycling cart. DEPOSIT BEVERAGE FOAM PACKAGING CANDY WRAPPERS PLASTIC BAGGIES AND CONTAINERS AND CHIP BAGS OUTER WRAP PLASTIC BAGS GLASS JARS AND BOTTLES LIGHT BULBS SMALL APPLIANCES POWER TOOLS CO / SMOKE ALARMS AND ELECTRONICS THERMOSTATS Recycling Council of BC’s Recyclepedia recyclepedia.ca | 604-732-9253 Search for almost any item to find a recycling drop‑off location and also see what other materials are accepted. 8
REUSE, DONATE AND SELL DON’T TRASH IT… GIVE IT AWAY! These items are not accepted in your recycling cart. BOOKS AND CLOTHING CERAMICS AND GLASS ART SPORTS EQUIPMENT FURNITURE ELECTRONICS WORKING APPLIANCES POTS AND PANS Surrey Reuses surreyreuses.com Sell, give away or trade things you don’t want with people who do want them! It’s just like an online garage sale. There are many items posted for free and the maximum sale price is $99. 9
ORGANICS CART WHAT GOES IN YOUR ORGANICS CART? Food Waste and Food‑Soiled Paper Yard Waste 10
ORGANICS TIPS COOKING OIL AND GREASE For small amounts of oil or grease, wipe the pot or pan clean with a paper towel and place the paper in your organics cart. For large amounts, pour the oil or grease into a tin can to cool and solidify before disposing into your organics cart (without the can). Ensure food or yard waste is already in your cart to help soak up any cooking oil! UNACCEPTABLE MATERIALS Plastics are not permitted in the organics cart including biodegradable or compostable bags. Carts containing unacceptable materials will not be collected. 11
GARBAGE CART WHAT GOES IN YOUR GARBAGE CART? NOT MUCH! Only waste that cannot be recycled or composted goes in your garbage. BROKEN GLASSWARE BROKEN TOYS DIAPERS GARDEN HOSE USED HYGIENE PRODUCTS GARBAGE Surrey Transfer Station Golden Ears Way If an item is not collected at curbside or you have excess garbage, you can take it to the Surrey 192 Street Transfer Station at 9770 192 Street. 96 Avenue Visit metrovancouver.org and search “Surrey Transfer Station” for more information on acceptable materials, hours of operation, and fees, or call 604-681-5600. 12
BANNED MATERIALS BANNED WASTE AND HOUSEHOLD HAZARDOUS WASTE The items listed below are not accepted in your curbside collection program. To find an authorized disposal facility or depot, please visit Metro Vancouver Recycles at metrovancouverrecycles.org or call the Recycling Council of BC Hotline at 604-732-9253. AUTOMOTIVE AND BUILDING AND CAR PARTS ALKALINE BATTERIES DEMOLITION MATERIAL DIRT, ROCKS EXPLOSIVES AND GASOLINE, LIQUIDS OF AND SAND AMMUNITION USED MOTOR OIL ANY KIND AND OIL FILTERS NEEDLES AND PAINTS AND PESTICIDES PROPANE TANKS MEDICATION SOLVENTS AND CANISTERS 13
COLLECTION DAY MAP COLLECTION OCCURS ON ALL STATUTORY HOLIDAYS EXCEPT NEW YEAR’S DAY AND CHRISTMAS DAY 112 AVE 104 AVE THURSDAY 96 AVE WEDNESDAY 88 AVE 80 AVE 76 AVE 72 AVE 64 AVE TUESDAY 56 AVE 48 AVE 40 AVE 32 AVE 24 AVE MONDAY FRIDAY 16 AVE 8 AVE 120 ST 128 ST 136 ST 144 ST 152 ST 160 ST 168 ST 176 ST 184 ST 192 ST 196 ST 0 AVE 14
2020 COLLECTION CALENDAR JANUARY FEBRUARY MARCH S M T W T F S S M T W T F S S M T W T F S 29 30 31 1 2 3 4 1 1 2 3 4 5 6 7 5 6 7 8 9 10 11 2 3 4 5 6 7 8 8 9 10 11 12 13 14 12 13 14 15 16 17 18 9 10 11 12 13 14 15 15 16 17 18 19 20 21 19 20 21 22 23 24 25 16 17 18 19 20 21 22 22 23 24 25 26 27 28 26 27 28 29 30 31 23 24 25 26 27 28 29 29 30 31 APRIL MAY JUNE S M T W T F S S M T W T F S S M T W T F S 1 2 3 4 1 2 1 2 3 4 5 6 5 6 7 8 9 10 11 3 4 5 6 7 8 9 7 8 9 10 11 12 13 12 13 14 15 16 17 18 10 11 12 13 14 15 16 14 15 16 17 18 19 20 19 20 21 22 23 24 25 17 18 19 20 21 22 23 21 22 23 24 25 26 27 26 27 28 29 30 24 25 26 27 28 29 30 28 29 30 31 JULY AUGUST SEPTEMBER S M T W T F S S M T W T F S S M T W T F S 1 2 3 4 1 1 2 3 4 5 5 6 7 8 9 10 11 2 3 4 5 6 7 8 6 7 8 9 10 11 12 12 13 14 15 16 17 18 9 10 11 12 13 14 15 13 14 15 16 17 18 19 19 20 21 22 23 24 25 16 17 18 19 20 21 22 20 21 22 23 24 25 26 26 27 28 29 30 31 23 24 25 26 27 28 29 27 28 29 30 30 31 OCTOBER NOVEMBER DECEMBER S M T W T F S S M T W T F S S M T W T F S 1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 4 5 6 7 8 9 10 8 9 10 11 12 13 14 6 7 8 9 10 11 12 11 12 13 14 15 16 17 15 16 17 18 19 20 21 13 14 15 16 17 18 19 18 19 20 21 22 23 24 22 23 24 25 26 27 28 20 21 22 23 24 25 26 25 26 27 28 29 30 31 29 30 27 28 29 30 31 1 2 MONDAY ZONE COLLECTION THURSDAY ZONE COLLECTION ORGANICS + ORGANICS + TUESDAY ZONE COLLECTION FRIDAY ZONE COLLECTION RECYCLING GARBAGE WEDNESDAY ZONE COLLECTION NO COLLECTION 15
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