2019 MAC CONFERENCE AGEN DA030719 807 - Merchant Acquirers Committee
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2019 MAC CONFERENCE AGENDA 030719 807
TECH DAY M O N D AY, M A R C H 1 1 MAC is thrilled to announce our first full day of technical TIME SESSION SPEAKER updates from Visa, Mastercard, and the PCI Security Standards Council with a focus on changes that will impact 8:00 AM – 8:30 AM Breakfast snacks and coffee your processing environment. Audiences that might have a 8:35 AM – 9:15 AM Domenico Cirone, EVO specific interest in Technical Day include staff in engineering, Chargebacks Processing Tech 101 change management, settlement, project managers, product 9:15 AM – 10:00 AM Introducing Cryptographic Key Block Changes to Derrick Braga, Mastercard managers, front and back end processing specialists, switch Support PCI Mandates SMEs, gateway providers, and anyone responsible for Break managing technical or tactical compliance with the card 10:00 AM – 10:20 AM brand and industry regulations. 10:25 AM – 11:05 AM The Future of BINs: What You Should Be Doing to Prepare Dave Van Horn, Visa It is a stand-alone, pre-conference workshop, so you'll need Pre-Dispute Resolution Services: Legitimate Purchase or 11:10 AM – 11:50 AM Mark Woelfer, Visa to register in addition to the main conference. The cost will True Fraud? be included in the conference rate for MAC Level Up '19! 11:50 AM – 12:35 PM Lunch Navigating Mobile Payment Solutions: A PCI Mike Thompson, PCI CO 12:40 PM – 1:40 PM Standards Perspective Troy Leach, PCI CO Separate Registration Required: www.macmember.org Chargebacks Processing Tech 101 Domenico Cirone, EVO 1:45 PM – 2:25 PM 2:25PM – 2:45 PM Break Mastercard Product Updates and Feature 2:50 PM – 3:30 PM Brad Dilahunty, Mastercard Enhancement for 2019 Sponsored by Revised Standards: High-Risk Negative Option Billing 3:30 PM – 4:15 PM Merchant Requirements Jonathan Trivelas, Mastercard 4:15 PM Close of day
T U E S D AY TIME SESSION SPEAKER Breakfast sponsored by Discover 7:00 AM – 9:00 AM Registration sponsored by Westamerica Rise of the Risk Triangle: Making Fraud, Privacy, and Security 9:05 AM – 10:05 AM Al Pascual, Javelin Strategy Strategic Priorities Ellen Berge, Venable Jon Genovese, Worldpay M A R C H 12 10:05 AM – 10:50 AM Washington Fireside Chat Chris Geron, Elavon Edward Marshall, AGG 10:50 AM – 11:20 AM Break sponsored by Lahoma Management 11:20 AM – 12:00 PM FTC Updates on the Payment Processing Industry Lois Greisman, FTC 12:00 PM – 1:00 PM Lunch Vendor Spotlight: G2 Web Services—Pharma, Adult, & Dan Frechtling, G2 Web Services 1:05 PM – 1:35 PM Gambling: Three Ways Merchant Risk Has Changed This Year Vendor Spotlight: Infinicept—a World-Class, Made-to- Todd Ablowitz, Infinicept 1:05 PM – 1:35 PM Order, Underwriting, Back Office, and Risk Monitoring Platform Andrew Bigart, Venable, Sandra Gogal, Miller Thompson, 1:40 PM – 2:20 PM Marijuana: Will You, Can You, and Should You? Todd Halpern, Venable 2:20 PM – 2:40 PM BRAM Overview & High Risk Merchant Updates Jonathan Trivelas, Mastercard 2:40 PM – 3:10 PM Break sponsored by Tropical Productions Beneficial Ownership and KYC in Canada and USA—A Jacqueline Shinfield, Blake, Cassels 3:10 PM – 3:55 PM Comparison & Graydon LLP Disrupting the Dark Web Data Trade: Prevention and 3:55 PM - 4:40 PM Implications of Cyber-Enabled Payment Card Fraud Danny Rogers, Terbium Labs Vendor Spotlight: Midigator—Card Networks Ushering in a New Era for 4:40 PM – 5:10 PM Risk Tools & Strategies: Data Shows Technology Now a Requirement for Mark Standfield, Midigator Revenue Protection & Growth Vendor Spotlight: LegitScript—Partners in Cybercrime? Learn John Horton, LegitScript 4:40 PM – 5:10 PM How Criminals Operate Online With Third-Party Support 5:10 PM Opening Reception Sponsored by Paypal and Sysnet
WEDNESDAY TIME 7:00 AM – 9:00 AM SESSION Breakfast sponsored by Venable Registration sponsored by Westamerica SPEAKER MARC H 13 9:05 AM – 9:50 AM The Intersection of the Financial Services Industry and Human Trafficking Bradley Myles, Polaris Catherine J. Cummings, ICMEC 9:50 AM – 10:30 AM The New Digital Identity Li Mao, Experian 10:30 AM – 11:00 AM Break sponsored by Shift4 Lori Breitzke, FIS 11:00 AM – 11:45 AM Prepaid Cards Are the New Favorite for Stephanie Schumacher, Meta Bank Illegal Actors Liz Nutting, Axos Bank 11:45 AM – 12:05 PM PCI: What’s Moving the Needle? Dan Fritsche, Global Payments 12:05 PM – 1:05 PM Lunch Ron Teicher, EverCompliant 1:10 PM – 1:40 PM Vendor Spotlight: EverCompliant—How to Launder $20,000 in 20 Minutes. And How to Stop It. Noam Rabinovich, EverCompliant 1:10 PM – 1:40 PM Vendor Spotlight: Sysnet—The Impact of a Proactive Approach to Gabriel Moynagh, Sysnet Compliance and Security Management for SMBs Amy Lawrence, Frankfurt Kurnit Klein & 1:45 PM – 2:25 PM GDPR & California Privacy Law and How It Impacts Payments Selz PC 2:25 PM – 3:05 PM Visa Explores the Intersection Between the Rules and the Work Cihat Fitzgerald, Visa 3:05 PM – 3:35 PM Break 3:35 PM – 4:05 PM David Ellis, Security Metrics PCI Knowledge Burst Chris Bucolo, ControlScan 4:05 PM – 4:25 PM 2019 NACHA Rule Changes and Updates Jordan Bennett, NACHA 4:25 PM – 5:10 PM Latest Fraud Trends Claire Le Gals, Mastercard 5:10 PM – 5:40 PM Vendor Spotlight: National Association of Boards of Pharmacy— Marty Allain, National Association of Addressing Common Misconceptions: Pharmacies in the Payment Boards of Pharmacy Industry Vendor Spotlight: Webshield—The Evolution of Merchant 5:10 PM – 5:40 PM Monitoring Mark Bongers, Webshield 5:40 PM End of Day
TACTICAL MAC M A RC H 14 TIME SESSION SPEAKER 7:00 AM – 9:00 AM Breakfast and Registration sponsored by Westamerica 9:05 AM – 9:45 AM Discover Insights Eric Steffensen, Discover Kate Root, Chesapeake Bank 9:45 AM – 10:25 AM A Deep Dive into Registration Jeffrey De Petro, Esquire Bank From an Acquirer's Lens Shari Savlick, Merrick Bank Ofer Yitzhaki, Wells Fargo 10:25 AM – 10:45 AM Break sponsored by Sysnet Key Areas in Your MPA/Sub MPA 10:45 AM – 11:05 AM to Worry About Theresa Kananen, AGG Visa & Mastercard Discuss the Ever- Domenico Cirone, EVO 11:05 AM – 11:50 AM Changing Disputes and Chargebacks David Klotz, Visa Landscape Doug Whiteside, Mastercard 11:50 AM – 12:10 PM ACH Network Update: Increasing Jeanette Fox, NACHA Awareness about Enhancements 12:10 PM – 12:25 PM Focus on the Future Jeff De Petro, Esquire Bank 12:25 PM – 2:25 PM Box Lunch and Round table 2:25 PM End of Day
T U E S D AY SESSION DESCRIPTIONS
RISE OF THE RISK TRIANGLE: MAKING FRAUD, PRIVACY, AND SECURITY STRATEGIC PRIORITIES | Tuesday, March 12 @ 9:05am – 10:05am Within the payments industry, organizations are being confronted with a new reality. What were once thought of as back-office concerns and cost drivers to be minimized have now become major business factors. A changing regulatory environment, spurred on by attention from the media and the concern of consumers, means that fraud, security, and privacy are strategic issues worthy of board-level discussion. In this session, attendees will learn about the events that have shaped this new reality, how the environment will continue to change, and ways that they can champion the types of strategic initiatives that successfully address the risk triangle. Al Pascual
WASHINGTON FIRESIDE CHAT | Tuesday, March 12 @ 10:05am – 10:50am This panel will discuss the latest developments from Washington regarding policy, legislative shifts, and law enforcement priorities, and how it all relates to the payments ecosystem. Learn about significant developments from the Hill and relevant enforcement actions and their consequences for the broader ecosystem. Ellen Berge from Venable invited industry insiders from Elavon, Worldpay, and Arnall Golden Gregory to share their insights and learnings from 2018/2019 with attendees. Ellen Berge, Jon Genovese, Chris Geron, Edward Marshall
FTC Updates on the Payment Processing Industry | Tuesday, March 12 @ 11:20am – 12:00pm Load balancing, shell companies, dummy websites, high chargeback and return rates: How to safeguard against fraud and manage risk? Learn about the FTC’s views on these activities and its recent law enforcement actions. Lois Greisman
VENDOR SPOTLIGHT: G2 WEB SERVICES— PHARMA, ADULT, & GAMBLING: THREE WAYS MERCHANT RISK HAS CHANGED THIS YEAR | Tuesday, March 12 @ 1:05pm – 1:35pm Regulations around pharma, adult, and gambling are changing. Merchant activity that was previously tolerated is no longer acceptable. This session will interpret those changes and help you spot the offenders that could threaten your portfolio. Dan Frechtling
VENDOR SPOTLIGHT: INFINICEPT – A WORLD-CLASS, MADE-TO-ORDER, UNDERWRITING, BACK OFFICE, & RISK MONITORING PLATFORM | Tuesday, March 12 @ 1:05pm – 1:35pm When becoming a Payment Facilitator (PF), a company must underwrite, board, calculate fees, fund, report to their submerchants, and monitor risk in an easy and compliant manner. Equally, to sponsor PFs, the bank or ISO must ensure the PF is doing it all and doing it properly. Infinicept is a customized payment facilitator solution built and run by the experts that helps PFs and sponsors do just that! In this session you will learn how Infinicept gets PFs and sponsors properly up and running in weeks or months—not years. Todd Ablowitz
MARIJUANA: WILL YOU, CAN YOU, AND SHOULD YOU? | Tuesday, March 12 @ 1:40pm – 2:20pm This session will impart sound and strategic guidance on the marijuana landscape in both the Canadian and U.S. markets. Attorneys from Venable LLP and Miller Thomson LLP will touch on provincial, state, and federal requirements and prohibitions directly related to the marijuana industry. Andrew Bigart, Sandra Gogal, Todd Halpern
BRAM OVERVIEW & HIGH RISK MERCHANT UPDATES | Tuesday, March 12 @ 2:20pm – 2:40pm Jonathan will be providing an overview of the Mastercard compliance program known as BRAM, which is designed to protect Mastercard and its customers from illegal and brand-damaging transactions. In addition, Jonathan will be discussing the most recent additions to the Mastercard High- Risk Merchant Registration Program, including Cryptocurrency Merchants, High-Risk Securities Merchants, Sports Intrastate Internet Gambling Merchants in the U.S., Recreational Cannabis Merchants in Canada, and High- Risk Negative Option Billing Merchants. Jonathan Trivelas
BENEFICIAL OWNERSHIP AND KYC IN CANADA AND USA—A COMPARISON | Tuesday, March 12 @ 3:10pm – 3:55pm The panel will explore and compare the KYC and beneficial ownership requirements in Canada and the United States that apply in the context of merchant acquiring. The panel will provide unique insight into the differences and similarities between the two regimes. Jacqueline Shinfield
DISRUPTING THE DARK WEB DATA TRADE: PREVENTION AND IMPLICATIONS OF CYBER-ENABLED PAYMENT CARD FRAUD | Tuesday, March 12 @ 3:55pm – 4:40pm Fraudsters on the dark web have developed a sophisticated, resilient ecosystem for data. This talk explores several facets of this underground economy, beginning with mapping the fraud ecosystem and describing how fraudsters value this data. A case study then examines how disrupting this burgeoning ecosystem requires a mix of intelligence analytics, automation, and innovation. Lastly, this talk investigates how profiteering from dark web- enabled fraud impacts not only the payments industry but also national security. Danny Rogers
VENDOR SPOTLIGHT: MIDIGATOR—CARD NETWORKS USHERING IN A NEW ERA FOR RISK, TOOLS & STRATEGIES: DATA SHOWS TECHNOLOGY NOW A REQUIREMENT FOR REVENUE PROTECTION & GROWTH | Tuesday, March 12 @ 4:40pm – 5:10pm Payment processing is on the verge of a revolution. Gone are the days of manual processes and endless paper pushing. Updated card network regulations have introduced a new reality: embrace technology or fail to scale. Midigator president, Mark Standfield, will share data on which technologies produce desired results and offer insider tips on how to use the latest technology solutions to help you and your merchants succeed in this new tech-driven era. Mark Standfield
VENDOR SPOTLIGHT: LEGITSCRIPT—PARTNERS IN CYBERCRIME? LEARN HOW CRIMINALS OPERATE ONLINE WITH THIRD-PARTY SUPPORT | Tuesday, March 12 @ 4:40pm – 5:10pm Illicit commerce on the internet flourishes in part because of companies that willfully neglect the illegal activities of merchants they support. In this eye- opening session, LegitScript experts reveal how easy it is to set up illicit operations, including fraud, illegal sales, and transaction laundering. We expose offshore registration services, internet companies, and payment service providers that appear to be complicit in helping merchants facilitate cybercrime. John Horton
WEDNESDAY SESSION DESCRIPTIONS
THE INTERSECTION OF THE FINANCIAL SERVICES INDUSTRY AND HUMAN TRAFFICKING | Wednesday, March 13 @ 9:05am – 9:50am The keynote session for Wednesday, March 13th showcases Polaris and ICMEC co-presenting on the intersection between trafficking, exploitation, abuse, and the financial ecosystem. Attendees will learn how recruitment strategies work, common merchant categories that support these businesses (knowingly and unknowingly), and patterns of detection to help disrupt the networks. Bradley Myles, Catherine J. Cummings
THE NEW DIGITAL IDENTITY | Wednesday, March 13 @ 9:50am – 10:30am The sophistication and complexity of today’s fraudsters grows stronger and deeper by the second. When fraudsters targeting businesses have easy access to technologies like device cloning and sim cloning, as well as publicly available business identity elements, then the traditional means of ID verification becomes increasingly ineffective. So how do we counteract commercial fraud and unauthorized business users with an equal level of sophistication and complexity? Join us as we uncover current fraud trends, what the new digital identity looks like, and best practices to stay on top. The line is starting to blur in how we recognize a person and business in the new digital world, but with the right knowledge and tools in place, we can confidently identify and prevent fraud. The audience will walk away from the session with a better understanding of current fraud trends, what the new digital identity looks like, and recommended Experian best practices. Li Mao
PREPAID CARDS ARE THE NEW FAVORITE FOR ILLEGAL ACTORS | Wednesday, March 13 @ 11:00am – 11:45am The use of payment ecosystems to transfer funds, finance illicit enterprises, and obfuscate the proceeds of criminal activities is a global concern. Your payments company is not immune to this phenomenon. Prepaid cards have quickly regained their footing as the vehicle of choice for the more nefarious mules attempting to move criminal funds. Come to this session to learn how criminals are exploiting our ecosystems to move their ill-gotten gains. Industry leaders will be speaking about the scope of the problem, the ease of manipulation of the mag stripe, and how we can help disrupt these bad actors. Lori Breitzke, Jeanni Stahl, Liz Nutting
PCI: WHAT’S MOVING THE NEEDLE? | Wednesday, March 13 @ 11:45am – 12:05pm Technology and payments are ever-changing and progressing. The risks and threats associated with these changes also evolves rapidly. It is critical to keep track of security and compliance changes in order to maintain a safe and profitable business. In this session, we will review the most recent changes and what has helped move the needle in payment security. Dan Fritsche
VENDOR SPOTLIGHT: SYSNET | Wednesday, March 13 @ 1:10pm – 1:40pm Following the introduction of Sysnet’s proactive compliance and data security service, Gabriel will share key metrics that show the impact this approach has already had on the compliance and security posture of tens of thousands of small and mid-sized businesses. He will also present the key findings of Sysnet’s 2nd Annual PCI Acquirer Sentiment Survey. Gabriel Moynagh
VENDOR SPOTLIGHT: EVERCOMPLIANT—HOW TO LAUNDER $20,000 in 20 MINUTES. AND HOW TO STOP IT. | Wednesday, March 13 @ 1:10pm – 1:40pm Money laundering used to be an effort-intensive crime to commit. One needed a physical storefront, knowledge of how to run a legitimate business, accounting skills, and a significant amount of money up front. Today, transaction laundering—the digital, online form of money laundering—is significantly easier to execute. With the consumer demand for convenience and expediency, the number of e-commerce websites continues to dramatically increase. As many as 10% of e-commerce sites that process payments through registered merchants are unknown, hidden entities that have bypassed all KYC checks. Join the co-founders of EverCompliant, Ron Teicher, CEO, and Noam Rabinovich, CTO, for a live demo to see just how easy it is to launder $20,000 as we walk through a case of a 'known merchant' who has passed initial compliance and identity checks. And learn how to stop it and protect your ecosystem. Ron Teicher and Noam Rabinovicht
GDPR & CALIFORNIA PRIVACY LAW AND HOW IT IMPACTS PAYMENTS | Wednesday, March 13 @ 1:45pm – 2:25pm This session will be a deep dive into the changing landscape of data security, and the implications of Europe’s GDPR and the upcoming California Consumer Privacy Act (CCPA) for companies in the payments ecosystem. Join us for a discussion of the implications of the newest privacy laws and a view of the near future of processing consumer information. You will leave with ideas on what you can (and should) be doing now to prepare. Amy Lawrence
VISA EXPLORES THE INTERSECTION BETWEEN THE RULES AND THE WORK | Wednesday, March 13 @ 2:25pm – 3:05pm In this session, Visa will provide an overview of the recently updated Global Acquirer Risk Standards, the upcoming fraud and chargeback monitoring program modifications and enhancements to the Global Brand Protection Program. Additionally, the session will cover force port fraud, Visa’s efforts to detect rogue merchants and agents, as well as provide insight on emerging risks. Cihat Fitzgerald
PCI KNOWLEDGE BURST | Wednesday, March 13 @ 3:35pm – 4:05pm Two veterans of the PCI ecosystem will explore the impact of PCI standards using real-world examples to compare the rules to reality. Each speaker will have a recent example of a breach and will use that as the backdrop to their discussion. David Ellis, Chris Bucolo
2019 NACHA RULE CHANGES AND UPDATES | Wednesday, March 13 @ 4:05pm – 4:25pm In 2018, NACHA proposed and balloted several key enhancements to the NACHA Operating Rules. This session recaps these changes—voted on and approved by NACHA membership organizations—and provides industry insights gained throughout the rulemaking process. Learn what has changed, how to prepare, what’s coming next, and how to make your organization’s voice heard. Jordan Bennett
LATEST FRAUD TRENDS | Wednesday, March 13 @ 4:25pm – 5:10pm In this presentation, we will discuss the latest fraud trends impacting the payment card industry globally, lessons learned on how to continue to secure the ecosystems, and the anticipated impact of new technologies on these trends. Claire Le Gal
VENDOR SPOTLIGHT: WEBSHIELD—THE EVOLUTION OF MERCHANT MONITORING | Wednesday, March 13 @ 5:10pm – 5:40pm Ongoing Monitoring affects all financial institutions, and acquirers are no exception. This fact will be illustrated through the case study of an ISO held accountable for malpractice. Furthermore, the presentation will shine a light on monitoring indicators, associated risks, and the complexity of Enhanced Due Diligence in seven monitoring areas. Marc Bongers
VENDOR SPOTLIGHT: NATIONAL ASSOCIATION OF BOARDS OF PHARMACY—ADDRESSING COMMON MISCONCEPTIONS: PHARMACIES IN THE PAYMENT INDUSTRY | Wednesday, March 13 @ 5:10pm – 5:40pm Acquirers, learn how to protect yourself from the inherent risks that come with onboarding healthcare merchants. Clear up common misconceptions regarding pharmacies in the payment industry and discuss easy solutions such as NABP’s merchant verification. This is your chance to consult with industry experts who know and understand pharmacy. Marty Allain
TACTICAL MAC SESSION DESCRIPTIONS
DISCOVER INSIGHTS | Thursday, March 14 @ 09:05am – 09:45am Eric will be discussing several topics, including the following: the ecosystem of a synthetic merchant and cardholder; trends in authorization testing; issuer insights regarding online gambling/Regulation GG; and how this impacts acquirers. Eric Steffensen
A DEEP DIVE INTO REGISTRATION FROM AN ACQUIRER’S LENS | Thursday, March 14 @ 9:45am – 10:25am This is an opportunity to hear from four Bank Acquirers representing the MAC Bank Consortium Committee. They will discuss the types of entities in the payments industry that require registration. It is a chance to learn what diligence review is required for such engagements. The audience will have a rare opportunity to ask questions of the Bank Acquirers as it relates to their areas of expertise, specific to entity registration requirements and practices. Kate Root, Jeffrey De Petro, Elaine Jamer, Shari Savlick, Ofer Yitzhaki
KEY AREAS IN YOUR MPA/SUB MPA TO WORRY ABOUT | Thursday, March 14 @ 10:45am – 11:05am This presentation will cover some of the most common contractual pitfalls leading to litigation exposure, both in disputes with private parties and in dealing with the government. Learn how to proactively minimize your risk with a stronger contract. Theresa Kananen
VISA/MASTERCARD ROUNDTABLE: THE EVER- CHANGING DISPUTES AND CHARGEBACKS LANDSCAPE | Thursday, March 14 @ 11:05am – 11:50am Visa will discuss recent changes to Visa disputes aka Visa Claims Resolution (VCR) and lessons learned post-implementation, along with successes from an acquirer perspective. Also discuss how dispute rules have changed and how they are looking to evolve in the coming year. Mastercard will discuss upcoming rules changes in regards to ongoing reason code consolidation, and touch on several rules changes in the coming year, along with eventual arbitration chargeback elimination. The session will follow with joint discussions on how rules will evolve with the ever-changing fraud, technology, marketplace, and consumer landscape. Additional discussion points will be pre-chargeback products, compelling evidence, and a debate on whether chargebacks should be more data/transactional-driven or more detailed response-driven from the opposing parties. Domenico Cirone, Doug Whiteside, Edwin Sheehan
ACH NETWORK UPDATE: INCREASING AWARENESS ABOUT ENCHANCEMENTS | Thursday, March 14 @ 11:50am – 12:10pm The number of ACH payments continues to increase and—thanks to Same Day ACH—to be faster. Same Day ACH enhancements build upon proven ACH processing and settlement capability to reach all U.S. banks and credit unions. These enhancements create added opportunities and offerings that corporations can use and offer to their customers. Jeanette Fox
FOCUS ON THE FUTURE | Thursday, March 14 @ 12:10pm – 12:25pm While we may not know what the future will bring, as payments professionals we can help drive the focus of the payments future. Will it be the consumer experience, new technologies, additional services, or something as-yet unknown? Gaze into the crystal ball and be part of the discussion to focus on the future of payments. Jeff De Petro
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