2018 GUEST SAFETY & ADA GUIDE - White Water Bay
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
2018 GUEST SAFETY & ADA GUIDE Many water park slides and attractions incorporate height and weight safety systems designed by the manufacturer to accommodate people of average physical stature and body proportion. These safety systems may place restrictions on the ability of an individual to safely experience the ride. Extremely large or small individuals, guests who have heart, back or neck trouble, pregnant women, people who have had recent surgery, people with casts, braces, restrictive devices or certain disabilities may not be safely accommodated per manufacturer requirements. For example, height requirements are based on the size needed to properly fit in a tube and the level of maturity usually associated with a certain height. White Water Bay’s Slide Admission Policy has been developed in consultation with industry professionals, based on the recommendations of the manufacturer, our past experience and our evaluation of each slide using our knowledge of the slide in both normal and emergency operating conditions. Our prime consideration is the ability of each person to endure the dynamics of an attraction without risk of injury to that person or other riders. Any guest who feels they may be affected by this policy is encouraged to visit our Guest Relations booth to obtain a list of the slides and attractions they can safely ride.
WARNING – ATTENTION ALL RIDERS
THERE ARE INHERENT RISKS IN THE
PARTICIPATION IN OR ON ANY AMUSEMENT RIDE
OR ATTRACTION. IF YOU CHOOSE TO RIDE, YOU
ACCEPT ALL OF THESE RISKS. RESTRICTIONS FOR
GUESTS OF EXTREME SIZE (HEIGHT OR WEIGHT)
ARE POSETD AT ALL RIDES AND ATTRACTIONS.
GUESTS WITH DISABLITIES SHOULD REFER TO
OUR SLIDE ADMISSION POLICY AVAILABLE AT THE
GUEST RELATIONS BOOTH. PATRONS HAVE A
DUTY TO EXERCISE GOOD JUDGMENT AND ACT IN
A RESPONSIBLE MANNER WHILE PARTICIPATING
ON ANY RIDE OR ATTRACTION. PATRONS ALSO
HAVE A DUTY TO OBEY ALL VERBAL AND/OR
WRITTEN WARNINGS AND TO BEHAVE IN A
MANNER THAT WILL NOT CONTRIBUTE TO
INJURING THEMSELVES OR OTHERS. EACH RIDER
MUST KNOW THE RANGE AND LIMITS OF HIS OR
HER OWN ABILITY. EACH RIDER HAS THE
RESPONSIBILITY TO RIDE ONLY THOSE
ATTRACTIONS THAT WILL NOT EXCEED THAT
RIDERS ABILITY TO PARTICIPATE SAFELY.Before riding, note all safety warnings for each ride. In general:
• Wait in the start tub until dispatched by the attendant
• Do not stand or stop on the ride
• Remain in the riding position until you exit into the pool
• Exit the slide immediately – Do not cross other slide exits
• NO Chain riding allowed
• The following are NOT allowed while riding:
▪ Loose articles such as cameras, phones, hats, etc. Personal items
should be secured in a locker or left in the care of others while
riding. White Water Bay will not be responsible for the care, loss,
or damage of these items
▪ Casts; swimwear with buckles, rivets or any sharp objects; Cut-off
jeans
▪ Footwear other than water shoes
• Eyeglasses should be secured with a head strap
• The following are NOT allowed in the queue line or on the ride:
o Smoking, Eating, Drinking, Chewing Gum, Candy, Horseplay, Running,
Jumping
• Line Jumping for any reason is cause for ejection from the park
• Anyone who has experienced a stomach and/or intestinal illness within the past
two weeks may not participate in any water attractions
• Diaper dependent persons must wear approved waterproof diapers in any water
attractions
• Obey the instructions of park staff at all times, failure to follow rules and
instructions may result in injury to yourself and other
• If you are hearing impaired, ask the ride attendant for written ride instructions
before boarding the attraction
Special Access Entrances
Due to the unique nature of waterpark slides and the exits of the slides typically being
into catch pools or run-out, we are unable to offer any special entrance or access
points to our slides and attractions.
Guests of Exceptional Size
Due to ride manufacturer and/or tube manufacturer requirements, guests of
exceptional size may not be accommodated on some of our rides. This may apply, but
not be limited to, guests who exceed 250 pounds, and guests that ride together on a
two-person slide that exceed 400lbs combined.Loose Articles: Keep Secure
When planning your day at White Water Bay, it’s best to travel light. Bring only items
that can be safely secured in lockers, or left with a non-rider. Unfortunately our slides
cannot accommodate loose articles including cell phones, pagers, hats, cameras,
stuffed animals, purses, backpacks, basketballs, umbrellas, beverage containers,
personal entertainment devices, etc. Lifeguard and slide attendants cannot be
responsible for these items. Please do not leave valuable items on the pool deck. Daily
locker rentals are available near the Tobago Trading Post located near the front
entrance of the park. We offer three sizes of lockers, Standard, Family and Jumbo to
accommodate a variety of personal items. Glasses must be secured by an athletic strap
or they cannot be worn on the ride. For safety reasons, taking pictures, videotaping and
filming on rides is prohibited.
Lost & Found Articles
Secure all loose articles such as glasses, cellular phones, pagers, loose change,
cameras, keys, clothing, sunglasses, hats, wallets, etc., in a locker or with a non-rider
before you get in the queue line for a slide. All items found at White Water Bay are
turned in to our Lost and Found Department at our Guest Relations Office located on
the back side of the east Ticket Booth at the Front Gate area. In order to keep the slide
or attraction in operation an immediate search may not be possible. Please visit Lost
and Found to complete paperwork to ensure the item is returned to you if it’s found. For
your safety, do not enter unauthorized areas. You or someone else could be seriously
injured if you enter an unauthorized area. Entry into an unauthorized or restricted area
will result in removal from the park. Lost items that go unclaimed will be held for 30
days, after which we will dispose of the items accordingly.
Camera Policy
For safety reasons, we cannot permit on-ride photography of any kind on any ride, with
the exception of a “Go-Pro” or similar digital filming device that is securely strapped to
the forehead of a rider. Use of the “go-pro” or similar device is subject to approval from
management and may be rescinded at any time in the interest of safety. Under no
circumstance shall “Selfie-Sticks” or cameras/phones on a pole be permitted on a ride.
Riders will not be permitted to hold a camera, camera phone, or other recording device
while riding a slide or attraction. Any type of photography or use of video recording
devices is strictly prohibited in all restrooms and changing areas.Special Services
We’re trying to make White Water Bay as enjoyable and barrier-free as practical. Listed
below are some of the services we offer. Please feel free to suggest areas in which we
might improve in the future.
1. On most slides, pools and attractions, guests in wheelchairs will have to transfer out
of their wheelchairs and into a tube or other flotation device.
2. White Water Bay does not currently supply wheelchairs for daily use/rental.
3. Our First Aid Station is staffed from park open to close. Refrigeration for medication,
with the exception of bee sting anaphylaxis kits, is available at First Aid, and medical
equipment can be stored.
4. Handicap parking is available for guests needing it. Permits are required to use these
spaces.
5. Although food and beverages are not allowed to be brought into the park, individuals
who have special need/diet items due to a medical condition may bring small these
items and store them in First Aid to accommodate such needs.
7. Service animals are welcome at White Water Bay. Service animals must be physically
controlled on a leash or harness at all times. Due the nature of water slides, service
animals must remain with a non-riding member of the guest’s party. White Water Bay’s
team members are not permitted to take control of service animals. Guests whose
service animals demonstrate aggressive actions toward our guests or employees will
be directed to remove the animal from the park. Limit one service animal per guest.
8. If you need further information or have a special need that is not addressed here,
please contact the Guest Relations Office.
Basic Information
In general, all riders should be in good health and free from any conditions known or
unknown that might be aggravated by riding. To ride, guests must have the ability to
brace themselves upright in the provided tube and support their head and neck during
the slide/water movements.
Casts and Braces:
Guests with casts and braces will be restricted from riding rides where the cast or
brace will present a hazard to the guest or others. Guests with full arm (elbow
restricted) and full leg (knee restricted) casts or braces are restricted from most slides.
Pregnant Women:
It is recommended that pregnant women refrain from riding all slides and attractions
with the exception of the Lazy River, Wave Pool and Activity Pool.Prosthetic Devices:
This policy is aimed at fostering the best guest experience possible, while maintaining
the safety of our attractions.
We allow prosthetics on waterslides given the following conditions:
1. Riders must be able to safely enter and exit the slides.
2. Riders must be able to assume the prescribed riding position.
3. The prosthetic must not pose a danger to the patron themselves, others in the
ride, the riding vehicle and/or the riding surface (which is for the safety of the
guests to maintain a safe riding surface)
4. Efforts should be made to accommodate those with disabilities where
possible.
5. Guests wearing prosthetic devices must cover any exposed metal with a
padded material.
Recent Surgery, Heart, Back, Neck Problems and/or Pregnancy:
Guests with a history of recent surgery, heart trouble/high blood pressure, neck
trouble, back trouble, or any other condition that may be aggravated by riding, or who
are pregnant, should carefully heed all warning signs at each slide entrance. If you are
in doubt about your ability to safely experience a ride or would like more rider
information please visit the guest relations office.
SLIDE SAFETY RULES / POLICIES
The following descriptions are designed to give you information on the type of actions
caused by various slides/attractions, and the basic requirements needed to participate:
ACAPULCO CLIFF DIVE- Intense, High Speed “Free-Fall” Sensation body slide.
Height/Weight Requirement: Must be at least 52 inches tall to ride.
Physical Requirement:
• Riders must be able to cross their arms and feet and maintain that position
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
• No shirts, sunglasses, etc. are allowed.
ADA Access: This ride does not have a special access entrance.SLIDE SAFETY RULES / POLICIES CONT’D
BAREFOOTIN’ BAY– An interactive water play structure with various water elements
and water slides for the little ones.
Height/Weight Requirement: Must be at least 36 inches tall (in bare feet) to ride the
slides. Slides have a weight limit of 200 pounds. To enjoy the structure itself, there is no
height requirement.
Physical Requirement:
• Riders must possess the physical and cognitive abilities to hold themselves in a
feet first position throughout the ride.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Some medical devices, including hard casts are not permitted
• Riders may remove medical devices or cover any exposed metal or sharp edges
with a padded material in order to enjoy the slides, providing they meet all
requirements listed above.
Description of Safety Restraint: Safety restraints are not utilized on this attraction.
ADA Access: Special access is located at the left, attraction entrance.
BERMUDA TRIANGLE- Flume ride, single rider, tube ride twists and turns, (3) slides to
choose from
Height/Weight Requirement: Must be at least 36 inches tall to ride. Must be under 48
inches to use junior size tube. Riders must not exceed 250lbs to ride.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.SLIDE SAFETY RULES / POLICIES CONT’D
BIG KAHUNA- Family style Flume ride, 3-4 riders only, tube ride twists and turns into a
catch pool below
Height/Weight Requirement: No minimum height to ride. No infants. Riders must not
exceed 1000lbs combined to ride.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.
BLACKBEARDS REVENGE - Body slide, single rider, slide thru tunnel like flume into
catch pool below [Caution: Deep Water 8’]
Height/Weight Requirement: Must be at least 36 inches tall to ride.
Physical Requirement:
• Riders must be able to push start themselves in the start-tub of the attraction.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
• Must be a strong swimmer, or wear a lifejacket
ADA Access: This ride does not have a special access entrance.SLIDE SAFETY RULES / POLICIES CONT’D
CALYPSO - Body slide, single rider, slide thru tunnel like flume into catch pool below
[Caution: Deep Water 8’]
Height/Weight Requirement: Must be at least 36 inches tall to ride.
Physical Requirement:
• Riders must be able to push start themselves in the start-tub of the attraction.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
• Must be a strong swimmer, or wear a lifejacket
ADA Access: This ride does not have a special access entrance.
CASTAWAY CREEK – Lazy River Attraction, 4 feet deep
Height/Weight Requirement: No Requirements.
Physical Requirement: No Requirements.
ADA Access: This ride does not have a special access entrance.
CANNONBALL FALLS- Body slide, single rider, eight-foot drop produces momentary
free-fall sensation, (2) slides to choose from [Caution: Deep Water 11’]
Height/Weight Requirement: Must be at least 42 inches tall to ride.
Physical Requirement:
• Riders must be able to push start themselves in the start-tub of the attraction.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
• Must be a strong swimmer, or wear a lifejacket
ADA Access: This ride does not have a special access entrance.SLIDE SAFETY RULES / POLICIES CONT’D
KEELHAUL FALLS- Catch pool to catch pool rapids style ride. Single or Double rider.
Riders slide down from one pool to another pool along this both relaxing and exciting
rapids adventure.
Height/Weight Requirement: Must be at least 36 inches tall to ride. Must be under 48
inches to use junior size tube. Riders must not exceed 250lbs to ride, and 400lbs
combined if riding on a double tube.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.
MEGA-WEDGIE- Intense, High Speed 64 foot “Free-Fall” Sensation body slide.
Height/Weight Requirement: Must be at least 52 inches tall to ride.
Physical Requirement:
• Riders must be able to cross their arms and feet and maintain that position
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
• No shirts, sunglasses, etc. are allowed.
ADA Access: This ride does not have a special access entrance.
MONSOON BAY WAVE POOL – Large, family style wave pool attraction
Height/Weight Requirement: No Requirements.
Physical Requirement: No Requirements.
ADA Access: This attraction as a zero-depth entry point for ADA access.SLIDE SAFETY RULES / POLICIES CONT’D
PIPELINE WAVE- Extreme tube slide, single or double rider, slide up one side of the
massive 42’ slide, and back down the other.
Height/Weight Requirement: Must be at least 48 inches tall to ride. Single riders must
not exceed 250lbs and dual riders must not exceed 400lbs combined.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.
PIRATE’S PLUNGE- Flume style ride. Single or Double rider. Tube slide including twists
and turns into a catch pool.
Height/Weight Requirement: Must be at least 36 inches tall to ride. Must be under 48
inches to use junior size tube. Riders must not exceed 250lbs to ride, and 400lbs
combined if riding on a double tube.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.SLIDE SAFETY RULES / POLICIES CONT’D
RIPQURL- Extreme tube slide, single or double rider, slide down into a bowl and spin
around until being shot out into the catch pool.
Height/Weight Requirement: Must be at least 48 inches tall to ride. Single riders must
not exceed 250lbs and dual riders must not exceed 400lbs combined.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.
SHIP WRECK ISLAND/LILY PADS – Activity Pool, Lily Pads, Gangplank
Height/Weight Requirement: No Requirements.
Physical Requirement: No Requirements to use activity pool except attractions below:
• Must be able to grasp above the head onto activity pool ropes to do the lily pads
• This pool has deep water up to 11’ deep in some areas.
ADA Access: This attraction as a zero-depth entry point for ADA access.
SWASHBUCKLER FLUMES- Flume ride, single rider, tube ride twists and turns, (2)
slides to choose from
Height/Weight Requirement: Must be at least 36 inches tall to ride. Must be under 48
inches to use junior size tube and ride the GREEN slide. Riders must not exceed 250lbs
to ride.
Physical Requirement:
• Riders must be able to grab the handles on the tube and maintain a sitting like
posture for the duration of the slide.
• Prosthetic devices must not have any exposed metal or sharp edges in order to
be permitted on the slides.
• Riders may remove medical devices in order to enjoy the attraction, providing
they meet all requirements listed above.
• Guests should contact Guest Relations for further information.
ADA Access: This ride does not have a special access entrance.You can also read
