2017 Phase III Productivity. Innovation - eWorkplace

2017
       Phase III

Productivity. Innovation.
      Efficiency.

eWorkPlace overview

A program for metro area employers interested in
  implementing a telework business strategy to
  achieve cost reductions along with increased
      productivity, work quality and morale.

Driving forces
 Traffic congestion doesn’t have to be accepted!

 Same old approach will produce same results

 Feds challenge to use the four T’s: Tolling, Transit,
  Technology and Telecommuting to manage congestion

 Minnesota selected to be one of five Urban Partnership
  Agreements and received over $133 million grant

 Must measure results

Driving forces
 Transportation is the cause of 1/3 of greenhouse gas
  emission

 Even 55 miles per gallon efficiency standard will have
  modest impact (Sec. Ray LaHood)

 VMT (vehicle miles traveled) reduction is the only way

 Telework may be the best option

 State Climate Action Plan

The costs of congestion
 The financial cost of congestion
     - 4.2B hours of delay and 2.8B gallons of wasted fuel annually*
     - Nearly $200B after accounting for unreliability, inventory and
       environmental costs across all modes**
     - In 2009 TwinCities metro area congestion cost
       $1.5 billion in delays and wasted fuel

 Congestion hurts family and civic life
  impacting
     - Where people live and work
     - Where they shop
     - How much they pay for goods and services

*Texas Transportation Institute, 2009 Urban Mobility Report
 ** USDOT internal analysis

Telework
 Telework (also known as telecommuting) is a business
  strategy and work process that enables employees to
  work from a remote location and be connected to the
  office and clients via technology—internet, phone, and
  mobile devices

Telework is growing

Telework
 Telework can be performed on a full or part-time basis
  and is often complemented with flexible scheduling

 Seamless and transparent way of doing business with
  customers and coworkers

 Effective internal leadership is key for telework success

Telework
 Not for everyone, but ideal for employees who routinely
  use phone and computer

 Telework does not send people home so that you don’t
  hear or see them regularly

 Not a substitute for child-care or elder-care

 Most often not a FT arrangement

telework benefits

Who Benefits
 Telework is a win-win-win program for:
   1. Employers of all sizes/industries
   2. Employees
   3. Communities

Employer Benefits
 Enhance resilience and flexibility
   – Allow continuity of operations in the face of external disruptions
     (severe weather, natural disasters, pandemics)

 Build employer social responsibility

Employer
 Improve productivity
   –   Employees have fewer distractions and less “water cooler” time
   –   Work can take place any time, anywhere
   –   Reports indicate productivity increases an average 20% - 30%
   –   Increase customer service coverage and effectiveness via ability
       to work during bad weather or emergencies

 Increase employee motivation, morale, and work quality
   – Empowered employees—signals trust and confidence
   – Teleworkers work smarter with more commitment
   – Improve recruitment and retention of talent

Employer Benefits
 Reduce costs
  –   Cut office and parking space needs
  –   Reduce facility costs—heating and cooling
  –   Reduce the cost of recruiting and training
  –   Save as much as $10,000 per teleworker in reduced
      absenteeism and job retention (AT&T survey)

Pick Three:
 a. Increase Productivity
 b. Reduce costs
 c. Increase Retention

Employee Benefits
 Flexible Hours
   – Helps employees work when they work best

 Enhance WorkLife Integration and Quality
   – Better manage work and home responsibilities—life is easier
   – More time for health, wellness and community activities

Employee Benefits
 Save time and money
  – Eliminate or reduce rush hour commute time
  – Conserve gas, save on car maintenance and parking
     A study by Tandberg found federal employees could save
          an average $5,878 annually in commuting costs.

Community Benefits
Improve highway Safety
  –Fewer cars on the road result in fewer accidents
  –More reliable travel times

Community Benefits
A 1% increase in Minnesotans who telework means:
  – 25,000 fewer commute trips every day
  – 972,000 fewer vehicles miles traveled
  – 390,000 less pounds of CO2 emitted daily
  – 24,300 less hours spent commuting every week

Community Benefits
 Improve air quality
   – Reduce congestion
      A study by George Mason University found for every 1% of
        the D.C. population who telecommutes there’s a 3%
        reduction in traffic delays.

 Conserve energy
   − Sun Microsystems found commuting was responsible for
     98% of each employee’s carbon footprint. Working from
     home 2-1/2 days per week saved 2-1/2 weeks of commuting
     time per year.

program services

Program Services
 Customizable telework tools
   –   Policy templates
   –   Telework discussion guide
   –   Quick start options
   –   Success metrics

 Free telework consultant services to qualified
  employers—tap over 40 years of national expertise
  based in the Twin Cities

Program Services
                  Free Expert Services
 eWorkPlace offers highly specialized telework
  services from industry experts, including
   –   On-site training and consultation
   –   E-learning courses for employees and managers
   –   Customizable telework tools (sample policies, agreements)
   –   Aggregate reports on emissions, miles and dollars saved

Our Experts—WFC Resources
 E-courses making a difference for managers
  and staff in more than 50
  companies worldwide

 Classroom training allows your
  trainers to conduct their own
  courses

 Web-based training keeps employees
  productive, loyal, committed and
  engaged with optimum skills

Employee resources are available
Let us help you…

 Engage your manager

 Draft your proposal

 Take an eCourse

 Know the “Business Case”

 Communicate with others

eWorkPlace work plan

Work plan
 Identify target employers

 Marketing and education

 Recruitment

 Migration

 Evaluation and measurement

the bottom line

Participation
 50+ employers
-   Non profit (Fairview, Wilder)
-   Public (Hennepin and Carver counties)
-   Private (TURCK, Ecolab)

 4200+ employees
-   participants per employer range from 1 – 1400
-   employees participating in surveys: 1005

Road less traveled

Emission impacts

Increased productivity

Employer survey
 75% felt productivity increased or stayed the same
 95% plan to continue or expand their telework
  program
 Benefits: Increased job satisfaction, productivity and
  reduced absenteeism
 Challenges: More cultural than technical
 Lessons: Seek strong “top down” support. Start with
  a pilot. Use resources available.

Moving forward
 MnDOT funded additional evaluation
  - maintain and update www.eworkplace-mn.com

 Metropolitan Council funded eWorkPlace Phase II
   - recruit 1,000 teleworkers (those working from home at least one day
   per week) from participating organizations
   - eliminate 900 trips/day (4,500 trips/week), reducing VMT by 11,700
   miles/day (58,500 miles/week)
   - reduce emissions (CO, PM2.5 and NOx) by 10,691 pounds per day
   (53,455 pounds per week)

 eWorkPlace Phase III (2017)

e = Productivity

FREE tools get your organization
      up and teleworking

  eworkplace-mn.com