February 1, 2018 BIE Meeting
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Agenda • 2018 Weight Watchers Update • New programming- Freestyle™ • Marketing campaign • 2018 OEBB Marketing Plan • Calendar • Q1 plan • Marketing tactics 2
We continue to optimize our program! In 2016 we launched… • Our biggest innovation since the launch of PointsPlus in 2011. • The Beyond the Scale program, featuring the SmartPoints® system, based on the latest science, delivering what our consumers told us they were looking for, and designed to nudge members toward an overall healthier pattern of eating. Members lost 15% more weight in the first two months of Beyond the Scale than those who used our previous program*. *Comparing Meetings members who weighed in two months after starting the program versus the same time period in the prior year.
What Members Tell Us… • More than three-quarters of U.S. meetings members are highly satisfied with SmartPoints and see it as “easy to live with” and “enjoyable”. • 83% of meetings members are Very Satisfied with SmartPoints. • 79% of meetings members rate SmartPoints high in terms of “ease of living.” • 76% of meetings members rate SmartPoints high in terms of “enjoyment of living.” 4
So, why do we innovate? Attract New/ Scientific Consumer Re-engage Advancement Feedback Current & Lapsed Members Weight Watchers – Proprietary and Confidential 5
Member insights we are trying to address They don’t want to feel they have to portion-control all of their food. We need to make it simpler. They don’t want to have to track and count everything that goes into their mouths. We need fewer restrictions. They are worried a weight-loss regimen will get in the way of their social life. We need more flexibility. 6
™ What is WW Freestyle ? Eat what you love! Everything is still on the menu… …plus more freedom and flexibility… …more foods with a SmartPoints value of 0… …and rollovers too! 8
New for 2018…. 200+ zero Points foods! These foods don’t need to be tracked or measured so members can spend less time planning, tracking, and counting, and more time enjoying food and their lives. • Skinless chicken breast • Skinless turkey breast • Fish • Shellfish • Eggs • Beans • Tofu • Lentils • Fruit • Vegetables (including corn and peas) • Nonfat plain yogurt 9
Clinical Trial Data In clinical trials and pilots, people who have tried the new program have experienced clinically significant weight loss, and are raving about this new approach. They have also experienced other impressive changes in conjunction with weight loss, including: • Improvements in stamina and flexibility • Reductions in food cravings and hunger • Increases in happiness • Improvements in weight-related quality of life 10
Learnings from recent U.S. Marketing campaigns Authentic, inspiring success stories have been the consistent theme to successfully demonstrate the surprising livability that differentiates WW. Oprah’s narrative as a real member drew attention and was credible, allowing for promotions featuring her alone and her with members to break through and drive action. Positive messaging drives recruitment. People get inspired by seeing what’s possible– not a reminder of where they are now. Programmatic details don’t inspire hope. Keeping the messaging on an emotional benefit level gives people hope that they can succeed, without the “how” that makes it daunting. 11
Authentic stories of joyful success deliver powerful results Confidence Enjoyment Freedom “I have what it takes Taking the joy of More flexibility than to succeed” eating to a whole ever before new level 12
2018 OEBB Marketing Calendar
2018 Marketing Calendar January February March April May June July August September October November December Leverage the momentum behind New Year’s resolutions and generate Objective Drive awareness of WW offer, inform and inspire to generate enrollments: enrollments Encourage participant completion and engagement in WW, Encourage enrollment of new members for new school When Spring is in the air, is time to get outside and become more active. including meeting Milestones year/being healthy for the Holidays Plus, Summer is around the corner! Topic 2018 Winter Campaign- Real Life Impact (Freestyle ) Think Spring! Summer's Here! Time for fresh produce and outdoors activities Back to School/Holiday ready Late April/OEBB: start promoting "Offering Summary" to remind May/OEBB: promoting On-site employees of what is Inspire Events- "Offering Summary" to Awareness push-- how will they spend summer months; Inspire Events- Getting ready for Open available to them quarterly remind employees of what is quarterly- 8 Year Anniversary Celebration; Enrollment- Aug/Sept available to them Updated Freestyle marketing material (poster refresh), promote Webinars locally during At work meetings; Info session/Open House - week 13. Enrollment Custom OEBB Direct Mail WeightWatchers- summer WeightWatchers Fall Custom Quarterly Jumpstart Kits: 1/4/18 - 1/19/18 Success Story promotions campaign campaign- TBD Campaign- TBD OEBB Webinar Quarterly Advertise Info Session/Open House; Success Story advertising- Quarterly newsletter- Success Story advertising- newsletter- highlight Flat screen awareness campaign intranet, flat screens highlight success stories intranet, flat screens success stories Awareness * Webinar: Chef Webinar: The Weight Watchers Ryan: Cutting Time In Webinar: A Experience: 1/16/18 at 1:00 PM The Kitchen: 3/8/18 Transformation Story: EST/10:00 AM PST at 2:00 PM EST/11:00 2/9/18 at 12:00 PM webinar.weightwatchers.com/s/WW AM PST Custom Quarterly OEBB EST/9:00 AM PST Experience2018 webinar.weightwatch Webinar webinar.weightwatcher ers.com/s/CTIK2018; s.com/s/Transformatio n2018 Oregon School Meet/Greet with site contacts ongoing- promote Meet/Greet with leaders Meet/Greet with Other WW Survey sent to members; Meet/Greet with site Employee Wellness quarterly custom Webinars ongoing; promote leaders ongoing; Benefit Fairs- OEBB contacts ongoing; Promote Webinars to team leaders at sites Conference: 3/25 & quarterly custom promote quarterly 3/26; Promote Webinars custom Webinars 14
Q1 2018- January through March Enrollment: • Jumpstart Kit promotion- 1/2/18 – 1/19/18 • Starter Kit Promotion- 2/5/18 – 2/23/18 • Info sessions/Open House- during week 13 of meeting series • WW Webinar series: 1/16/18, 2/9/18 and 3/8/18 Retention: • Update Freestyle marketing material: by 2/2018. Shipping paid by WW • OEBB BIE Meeting webinar: 2/1/18 • WW Inspire Events: week of 2/5/18 Awareness: • WW survey to current and former OEBB/WW members – 2/2018 • Oregon School Employee Wellness Conference- 3/25 & 3/26 • Meet/greet with on site team leaders- promote webinars- ongoing • Digital awareness campaign- flat screens, quarterly newsletters, intranet site 15
Weight Watchers Webinar Series These webinars are designed for both current members and non-members. • The Weight Watchers Experience: 1/16/18 at 11:00 AM MST webinar.weightwatchers.com/s/WWExperience2018 • A Transformation Story: 2/9/18 at 10:00 AM MST webinar.weightwatchers.com/s/Transformation2018 • Chef Ryan: Cutting Time In The Kitchen: 3/8/18 at Noon MST webinar.weightwatchers.com/s/CTIK2018 16
Starter Kit Promotion 17
Other Marketing tactics: • OEBB Member Survey will be sent to members by 2/12/18* enrolled in Weight Watchers or lapsed to understand members’ WW experience and help identify opportunities to improve the offering and in general, understand how their members feel about the program. • Inspire Events will be held during the regularly scheduled At Work meetings the week of 2/5/18. Success Story Submission Forms and Member Invitations can all be found on our online marketing website * Tentative Date 18
New emails, posters, flyers, intranet banners & more “Why WW” flyer Join Now Open House 19
New Fact Sheets, Tips Sheets, Videos, Recipes and General Marketing Flyers and Emails Weight Watchers – Proprietary and Confidential 20
Questions? 21
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