WORDNET SERIES 3 DIGITAL COMMUNICATIONS RECORDER - THALES CONTACT SOLUTIONS

THALES CONTACT SOLUTIONS

                     WORDNET SERIES 3
                     DIGITAL COMMUNICATIONS RECORDER

                    FOR TODAY’S PUBLIC SAFETY CENTERS

www.thales-cs.com

Breaking
             new ground…

Thales has combined the latest available            immediately to VoIP, the Wordnet Series 3
technologies and over 50 years of engineering       technology offers a completely new set of
expertise in voice recording to build               capabilities to better address mission critical
Wordnet Series 3, an innovative recording           elements of your organization. Investing in
solution that allows public safety                  this recorder actually reduces the cost of
organizations to record conventional                equipment ownership by minimizing liability
telephony and radio communications, as well         and ensuring compliance with state and
as the latest voice over Internet protocol          federal funding regulations.
(VoIP) systems.
                                                    Web Browser Based Replay
VoIP Recording                                      and Administration
In addition to traditional phone contact, callers   To manage calls, you no longer need to install
now expect to use IP-based communication to         software and physically launch a program from
interact with dispatchers. And as IP-based          a dedicated computer. Simply access your
communication becomes the expected                  network through a Web browser, then point and
standard, 911 and centralized dispatch              click to control the recorder from wherever you
centers are being challenged to keep up.            are. Without the need to find and access a
Thales envisioned this evolution long ago and       dedicated computer, you have the flexibility to
began creating a first-of-its-kind solution to      monitor dispatchers and verify call details from
help make the transition cost-effective. The        wherever and whenever you choose.
result is a solution that offers VoIP and
traditional telephony capability in one box.        Unmatched Data Protection
                                                    You must protect your data, period. This is why
But Wordnet Series 3 doesn’t stop with VoIP         Thales has incorporated a unique packet-based
capability. Even if your center is not moving       recording engine into the Wordnet Series 3
                                                    design. The Wordnet Series 3 uses VXA
                                                    archiving media, the first tape technology to
                                                       read and write data in packets. If your
                                                          recorder shuts down, you may lose a
                                                            small portion of one call (encapsulated
                                                             in a packet), whereas with traditional
                                                              message-based recording, you would
                                                              stand to lose hundreds of messages
                                                              in the same instance.

The Yankee Group, a reputable research
organization, found that between 50 and 60
percent of data restore operations fail. But if
disaster strikes, you can be secure knowing that
VXA is the strongest solution available. When
put through intense testing in liquid and extreme
temperatures, VXA tapes were fully restored
with no loss of data

Faster Processing Time
From a performance standpoint, packet-based
engines save time and money, offering faster
backup and restore and a longer life for your
media and recording system. But this also
means that you can retrieve and listen to calls in
less time. When you’re verifying call details or
evaluating your dispatchers, that translates to
valuable time savings and improved service to
the public.                                          place 24x7. And if your
                                                     recorder goes down and your
                                                     technician is not on site, the time you lose
                                                     can drastically increase your center’s exposure
                                                     to liability.

                                                     Open, Flexible Storage
                                                     If you do not wish to use tape-based archive
                                                     media, the Wordnet Series 3 supports the
                                                     9.4GB DVD architecture, providing 780
                                                     channel hours of storage at GSM
                                                     compression. Even greater capacities are
                                                     possible with other compression algorithms.
Powerful Remote                                      If no media management is what you desire,
Support Capability                                   again, Wordnet Series 3 addresses those
Now your technicians have the ability to             needs as well. RAID is supported directly
configure and support your recorder remotely         from a SCSI interface on the rear of the
via an Internet browser, virtually eliminating the   mainframe, providing the robustness and
need to physically touch your box in order to        resiliency of RAID 5. Or, if integration to your
diagnose and fix most problems. This capability      existing infrastructure’s on-line storage is
drastically reduces down time when your              needed, the Wordnet Series 3 supports any
technician and your box can’t be in the same         NAS/SAN system.

                   Powerful Remote
                    Support Capability

Upgrade Path for Existing
                                                  Customers
                                                  Thales has designed a cost-effective upgrade
                                                  path that will allow existing Wordnet
                                                  customers to migrate from traditional
                                                  telephony to IP telephony without the cost of
                                                  acquiring new recorders.

                                                  With VoIP and telephony capability within the
                                                  same mainframe, the Wordnet Series 3 is
                                                  designed from your viewpoint, incorporating
                                                  the most sophisticated recording capabilities
                                                  available into a solution that meets your most
                                                  critical business needs affordably, today and
                                                  into the future.

Integration with Standard
Operating Systems
Wordnet Series 3 is also compatible with a
                                                  To find out more on how Wordnet Series 3
number of VoIP interfaces and industry
                                                  can work for you visit:
standard platforms. The recorder utilizes the
Windows 2000 Operating System as its
                                                  www.thales-cs.com
standard platform and complies with industry
standards for time synchronization (SNTP)
and alarm and status reporting (SNMP).
These systems will integrate with your existing
business systems and can be customized to
meet your needs, greatly reducing your cost
of ownership.

Telephony Integration
Combined with the features above are Thales’
extensive range of telephony integration,
offering second to none direct connectivity to
ISDN circuits, proprietary digital extension
circuits and traditional analog circuits. This
reduces the need for unreliable logger
patches that many other systems require to
connect with your switch or PBX.

Thales Contact Solutions Limited
                                                    Tollbar Way, Hedge End, Southampton, Hampshire, SO30 2ZP, UK
                 Tel: +44 (0)8707 224000 · Fax: +44 (0)8707 224500 · E-mail: contact@thales-cs.com· Web: www.thales-cs.com
The Thales policy is one of continuous development and consequently the equipment may vary in detail from the description and specification in this publication.
                                                       Publication Number: 3435/US/0302/10108-US.