TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE

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TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE
An Chláir

              TRAINING &
            DEVELOPMENT
             PROGRAMME
            SPRING/SUMMER 2019

                 Let’s talk business...
                    #MakingItHappen
TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE
Foreword

                An Chláir

Local Enterprise Office Clare aim to             they face day to day. Over the last few months,
support the creation of sustainable              the uncertainty around Brexit is a significant
employment throughout the County of              cause for concern. To meet this challenge,
Clare by ensuring micro enterprises have         Local Enterprise Clare has introduced a new
access to funding supports and relevant          specialised mentoring service to help local
training to equip our entrepreneurs with         businesses prepare for all outcomes of Brexit.
the skills to compete globally. We are
the first stop shop for all entrepreneurs        In addition to the training supports
looking to start or grow your business.          Local Enterprise Office Clare also provide
                                                 an extensive range of supports to local
Home-grown business ideas which display          businesses through one to one mentoring,
innovation and creativity will enable Clare      microfinance loans, website development
enterprises to grow jobs, challenge for          funding and financial assistance to
market share and demonstrate Clare’s             participate in trade shows abroad. Our
capability to adapt in a challenging global      confidential advisory service is open to anyone
economic climate. It’s important we assist       exploring self-employment as an option
our entrepreneurs to provide innovative          or for those who are currently operating
products, processes and knowledge-based          a business. We also look to the future by
solutions that will enable them to grow          facilitating a Student Enterprise Programme
and enhance job creation opportunities.          for our 2nd level students and a competitive
                                                 fund, “Irelands Best Young Entrepreneur”
Local Enterprise Office Clare is committed       aimed at supporting our younger generation.
to investing in the development of both
Entrepreneurs/Owner Managers and your            Starting and growing a business can be
staff. To assist the small business community    challenging but also very rewarding. There are
in meeting the challenges of the business        supports available to assist you in this journey.
world, Local Enterprise Office Clare provide a   Please visit www.localenterprise.ie/Clare
wide range of high-quality training supports     where you can learn more about what Local
which are tailored to meet specific business     Enterprise Office Clare can do to support you.
requirements of Clare based enterprises.
These programmes are varied and are              Padraic McElwee
designed to assist enterprises with challenges   Head of Enterprise
TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE
Business Training - January - March
       Date		Course                                          Venue                       Time                 Cost

       JANUARY

       14th Jan		Start Your Own Business Programme           Junction Building           6.00-9.00pm          €70

       16th Jan		Book-keeping & Taxation Programme           Hotel Woodstock             6.00-9.00pm          €70

       17th Jan		Complete Digital Marketing                  Clare Education Centre      1.30-5.00pm          €70

       28th Jan		Internet Security Awareness                 Templegate Hotel            9.00-1.00pm          €10

       29th Jan		Primary Course in Food Safety               Templegate Hotel            9.00-5.00pm          €70

       FEBRUARY

       5th Feb		Marketing On A Budget                        Treacy’s Hotel              6.00-9.00pm          €120

       7th Feb		Website Grant Information Seminar            Falls Hotel                 6.00-8.00pm          Free

       12th Feb		LEAN for Micro Open Evening                 Hotel Woodstock             6.00-8.00pm          Free

       22nd Feb Video Marketing                              Clare Education Centre      9.30-5.00pm          €25

       25th Feb		Instagram Marketing                         Clare Education Centre      1.30-5.00pm          €15

       MARCH

       4th Mar		Pricing Your Product or Service              Templegate Hotel            9.00-5.00pm          €25

       4th Mar		Start Your Own Business Programme            Junction Building           6.00-9.00pm          €70

       5th Mar		Food Markets Workshop                        Falls Hotel                 9.30-1.30pm          €15

       7th Mar		Managing Your Taxes                          Hotel Woodstock             9.00-5.00pm          €25

       8th Mar		PR & Media Skills                            Templegate Hotel            9.30-5.00pm          €25

       8th Mar		Advanced Facebook Advertising                Clare Education Centre      9.30-4.30pm          €25

       13th Mar		Primary Course in Food Safety               Hotel Woodstock             9.00-5.00pm          €70

Book now! Call: 065 6821616 | Email: localenterprise@leo.clarecoco.ie | Visit: www.localenterprise.ie/clare      03
TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE
Calendar of Events - April - June
     Date		Course                                     Venue                    Time           Cost

     APRIL

     1st Apr		Instagram Marketing                     Clare Education Centre   1.30-5.00pm    €15

     1st Apr		Increase Your Online Sales              Templegate Hotel         6.00-8.00pm    Free

     2nd Apr		Complete Digital Marketing              Clare Education centre   1.30-5.00pm    €70

     3rd Apr		Food Starter Programme                  Hotel Woodstock          9.00-6.00pm    €100

     16th Apr		Branding & Packaging Workshop          Templegate Hotel         9.30-5.00pm    €25

     23rd Apr		Primary Course in Food Safety          Falls Hotel              9.00-5.00pm    €70

     30th Apr		Customer Service Workshop              Hotel Woodstock          9.30-5.00pm    €25

     MAY

     9th May		SEO Workshop                            Clare Education Centre   1.30-5.00pm    €15

     10th May Export Strategy Programme               Templegate Hotel         9.00-12.00pm   €100

     21st May		Complete Digital Marketing             Clare Education Centre   1.30-5.00pm    €70

     23rd May Level One in Food Safety                Falls Hotel              9.30-1.00pm    €10

     JUNE

     5th June		Start Your Own Business Programme      Junction Building        6.00-9.00pm    €70

     12th June		HACCP Refresher Course                Falls Hotel              2.00-6.00pm    €20

     26th June		Video Marketing                       Clare Education Centre   9.30-5.00pm    €25

                           Further events may be added to our calendar.
                Please check our website www.localenterprise.ie/clare for all updates

04
TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE
LEAN Business Programme
                       OPEN EVENING
                       February 12th 6-9pm
                       Woodstock Hotel, Ennis

                   WHAT CAN LEAN DO FOR ME?
Lean is about being effective and efficient - doing things quicker, better,
cheaper.
Past participants in our Lean programmes have achieved

     ¬ Increase in output/capacity
     ¬ Costs savings
     ¬ Profit increases
A small change can make a big difference to your bottom line! The introduction of
basic Lean principles in your organisation can lead to substantial improvements in
productivity and profitability.

            WHAT DOES THE PROGRAMME ENTAIL?
Pre-Workshop                ¬ 1/2 day training on programme selection
Diagnostic                  ¬ 1-2-1 with programme mentor
[Performed remotely)        ¬ Examine baseline capability and knowledge

2 Evening Training          ¬ Introduce Lean tools and techniques
Sessions                    ¬ Understanding Lean and Cost Reduction Projects

Onsite Mentoring            ¬ 5 support visits, 3.5 hours each, over 12 week period
                            ¬ Development of a comprehensive roadmap to completing
                               your cost reduction project

                               Programme cost:
    €250* per organisation *discounted from €3,000 per organisation. Heavily
                  subsidised by Local Enterprise Office, Clare.
         Who should attend this FREE information evening?
    Owner/managers and senior staff members of Micro and Small Businesses

                Register online: www.localenterprise.ie/clare
                         Or call us on: 065 6821616
TRAINING & DEVELOPMENT PROGRAMME - SPRING/SUMMER 2019 - LET'S TALK BUSINESS #MAKINGITHAPPEN - LOCAL ENTERPRISE OFFICE
Training Schedule 2019
                A full list of training programmes available at www.localenterprise.ie/clare

 January

 Start Your Own Business Course                          Complete Digital Marketing Programme
 Venue:    Junction Building, Ennis                      Venue:     Clare Education Centre, Kilrush Road,
 Date:     14/01/2019 (6 Week Programme)                            Ennis
 Time:     6.00- 9.00pm                                  Date:      17/01/2019 (6 Week Programme)
 Cost:     €70                                           Time:      1.30-5.00pm
                                                         Cost:      €70
 Are you considering setting up your own
 business or have just recently started a new            Understanding how to market your business
 business but not sure what areas to focus on?           online is becoming vitally important for every
 Then this is the course for you!                        business owner. This very popular hands on
                                                         course is designed to give you a comprehensive
 Course Content: Business & marketing                    practical overview of digital marketing. It
 planning; Funding sources; Finance and                  explains the major strands including social
 Bookkeeping; Product research; Sales; Business          media and how they all fit together.
 and employment law; ICT.                                Course Content: This programme covers SEO,
                                                         content and video marketing, how to convert
                                                         your traffic into more enquiries and sales, Email
 Book-Keeping & Taxation Programme                       marketing, blogging, Instagram and Facebook
 Venue:    Hotel Woodstock, Ennis                        marketing, Twitter marketing and LinkedIn
 Date:     16/01/2019 (6 week Programme)                 marketing.
 Time:     6.00pm – 9.00 pm
 Cost:     €70                                           Internet Security Awareness For Small
                                                         Businesses
 The main aim of this 6 week programme is to
 educate the business person on the basics of            Venue:     Templegate Hotel, Ennis
 bookkeeping within their business. Participants         Date:      28/01/2019
 will come away with a much clearer picture of           Time:      09.00- 1.00pm
 basic accounting practices and your obligations         Cost:      €10
 to Revenue and will be able to apply this               Why do hackers target small businesses?
 knowledge within your business.                         While breaches at big companies make the
                                                         headlines, small businesses are still very much
 Course Content: Accounting terminology,                 targets for hackers as they often have less
 records which must be maintained to satisfy             security than a larger enterprise and perceived
 Revenue, tax calculation, cheques journal, cash         by hackers as being less careful about security.
 book, sales book and VAT.                               Business that implement Internet Security
                                                         Awareness experience a reduction in the chance
                                                         of a staff member clicking on a malicious email
                                                         from 30% to 5-10%.
                                                         Course Content: This briefing will provide a
                                                         non-technical, 10 Step Guide to protecting your
                                                         business from hacking and digital attacks. It will
                                                         cover areas including protecting e-mail usage,
                                                         anti-virus software, the importance of all staff
                                                         creating strong passwords and best practices
                                                         for mobile devices.

06
January

   Primary Course In Food Safety

   Venue:     Templegate Hotel, Ennis
   Date:      29/01/2019
   Time:      9.00- 5.00pm
   Cost:      €70 (Lunch Included)

   A one day Workshop - essential for any person
   handling/ preparing food. This course has been
   designed and developed by the Environmental
   Health Officers Association of Ireland which
   focuses on requirements under EC regulations
   no 852/2004.

   Course Content: Introduction to Food Safety,
   Food Contamination; Food Delivery and Storage;
   Food Preparation and service; Personal
   Hygiene; Layout of food premises; Cleaning and
   operational hygiene; Introduction to HACCP;
   Pest Control; Role of Food Safety Authorities.

                For further details visit
                www.localenterprise.ie/clare

Book now! Call: 065 6821616 | Email: localenterprise@leo.clarecoco.ie | Visit: www.localenterprise.ie/clare   07
February
Marketing On A Budget                                        LEAN For Micro Open Evening
Venue:     Treacy’s West County Hotel, Ennis                 Venue: Hotel Woodstock, Ennis
Date:      05/02/2019 (6 Week Programme)                     Date:       12/02/2019
Time:      6-9pm                                             Time:       6.00- 8.00pm
Cost:      €120 (includes 2 Mentor Sessions)                 Cost:       Free
Are you are struggling with the juggle of online and         Lean is about being effective and efficient - doing
offline marketing your business and feel that your           things quicker, better, cheaper. Lean strives to stamp
business can do better? Or do you want your business         out waste and to continually improve. Lean tools and
to stand out from the competition and harness the            techniques are helping companies across all sectors
power of marketing?                                          Course Content: On successful completion of the
                                                             programme participants will have the knowledge and
Course Content: Marketing planning, setting goals,           skills to enable them undertake small Lean projects
targets and timelines; Managing and implementing             resulting in continuous improvements on an ongoing
social media campaigns; Developing a sales process           basis in their businesses.
and sales skills; How to conduct market research that
will save you money; Merging traditional promotional         Video Marketing Workshop
techniques with online promotional techniques;
                                                             Venue:     Clare Education Centre, Kilrush Road,
Defining your business and building brand; Developing
                                                                        Ennis
a PR strategy;
                                                             Date:      22/02/2019
Evaluation techniques to measure your return on
                                                             Time:      9.30- 5.00pm
investment
                                                             Cost:      €25 (Lunch Included)
                                                             Would you like to be able to shoot and edit marketing
                                                             videos for your website or social media posts but you
                                                             don’t know how to do it?
Website Grant Information Seminar                            Course Content: In this course you will learn how to
                                                             use online video to market your business and how
Venue:     Falls Hotel, Ennistymon
                                                             to shoot and edit a marketing video. What kind of
Date:      07/02/2019
                                                             online marketing videos you can make, how you can
Time:      6.00- 8.00pm
                                                             shoot videos with your smartphone if you have some
Cost:      Free to Attend (Registration Required)
                                                             additional low cost equipment and how to edit the
                                                             footage into a marketing video.
Are you looking to upgrade or build a new
website for your business? Grow your business with
                                                             Instagram For Your Business
help from this Government grant scheme, designed to
assist small businesses. It offers financial assistance of   Venue: Clare Education Centre, Ennis
up to €2,500 along with training and advice to help your     Date:        25/02/2019
business trade online.                                       Time:        1.30- 5.00pm
                                                             Cost:        €15
What will be covered at this workshop:                       Would you like to know how you could use Instagram to
Meet Local businesses that have benefited from the           market your business?
scheme. Discussion on how the scheme works. Visit            A one day Workshop - Instagram for your Business -
Trade stands of Website devlopers                            Beginners/ Intermediate.
                                                             Course Content: This training course will explain what
                                                             Instagram is and how to use it to market your business.
                                                             It will explain how to set up an Instagram account,
                                                             how to create eye-catching images/videos, how to
                                                             post a story. It will explain what type of marketing tool
                                                             Instagram is and how to use it for free and through paid
                                                             advertising.

08
Website Development Grant
   Grow your business online with a grant of
                 up to €2,500.
          It’s easier than you think.
    Who is eligible?
    The Trading Online Voucher Scheme assists small businesses to trade
    online. The Scheme is open to small businesses that have limited or no
    online presence, have less than 10 employees and turnover less than
    €2 million. Applicants must be trading for a minimum of 12 months.

               Benefits to your Business

                                                                       of businesses
                                                                       experienced an
                                                                       increase in sales since
                                                                       availing of the grant

of businesses
have seen
increased sales of up to 20%

                                     How to apply:
                    Contact Local Enterprise Office Clare on 065 6821616
  or email localenterprise@leo.clarecoco.ie to find out more about a Trading Online Voucher
March

 Start Your Own Business Course                         Food Markets Workshop
 Venue:    Junction Building, Ennis                     Venue:     Falls Hotel, Ennistymon
 Date:     04/03/2019 (6 Week Programme)                Date:      05/03/2019
 Time:     6-9pm                                        Time:      9.30- 1.30pm
 Cost:     €70                                          Cost:      €15
 Are you considering setting up your own                A one day Workshop - essential for any person
 business or have just recently started a new           that would like to consider trading at farmers
 business but not sure what areas to focus on?          markets, speciality markets, events and
 Then this is the course for you!                       festivals
 Course Content: Business & marketing                   Course Content: This course aims to show the
 planning; Funding sources; Finance and                 participants how to set up a retail and market
 Bookkeeping; Product research; Sales; Business         stall professionally and expand sales. It will
 and employment law; ICT.                               include issues such as; Regulatory Insurance,
                                                        Food Safety Guidance, Selling and Packaging,
                                                        and Financial Matters.
 Pricing Your Product Or Service
 Venue:    Templegate Hotel, Ennis,                     Managing Your Taxes
 Date:     04/03/2019
 Time:     9-5pm                                        Venue:     Hotel Woodstock, Ennis
 Cost:     €25 (Lunch Included)                         Date:      07/03/2019
                                                        Time:      09.00- 5.00pm
 A one day workshop that is tailored to business
                                                        Cost:      €25 (Lunch Included)
 owners and managers who determine and
 influence pricing within the business.                 This one day workshop will present small
 Course Content: The aim of this workshop is to         businesses with the knowledge and skills to be able
 aid participants in determining the right price        to manage and prepare all aspects of taxes.
 for their product/service, to assist him/her in        Course Content: This introductory course aims to
 generating revenue, mitigating against potential       provide the participants with information of how
 loss within the business and maximising                to prepare their own VAT returns, how to calculate
 opportunities relative to the customer base.           wages/salaries, PAYE, PRSI and USC for their
                                                        employees, how to calculate their own income
                                                        tax, PRSI and USC and provide them with a better
                                                        understanding of the accounts prepared by their
                                                        accountant.

                                      Need help to Internationalise your business?

                                        excellent resource for any business expanding internationally.

              To find out more email localenterprise@leo.clarecoco.ie or phone 065 6821616

10
March

   PR and Media Skills On A Budget                           Primary Course In Food Safety
   Venue:     Templegate Hotel, Ennis                        Venue:    Hotel Woodstock, Ennis
   Date:      08/03/2019                                     Date:     13/03/2019
   Time:      09.30- 5.00pm                                  Time:     9.00- 5.00pm
   Cost:      €25 (Lunch Included)                           Cost:     €70

   This one day workshop should equip small                  A one day Workshop - essential for any person
   business with the knowledge and skills to be              handling/ preparing food. This course has been
   able to manage and leverage the media for their           designed and developed by the Environmental
   business.                                                 Health Officers Association of Ireland which
                                                             focuses on requirements under EC regulations
   Course Content: An introduction and practical             no 852/2004.
   guide to Media and PR, how to write a press
   release, how to prepare for radio, social media           Course Content: Introduction to Food Safety,
   campaigns (overview), how to capitalize on FREE           Food Contamination; Food Delivery and Storage;
   publicity opportunities, mock interviews, budget          Food Preparation and service; Personal
   planning for public relations and building key            Hygiene; Layout of food premises; Cleaning and
   contacts                                                  operational hygiene; Introduction to HACCP;

   

   Advanced Facebook Advertising
   Venue:     Clare Education Centre,
              Kilrush Road, Ennis
   Date:      08/03/2019
   Time:      9.30- 4.30pm
   Cost:      €25 (inc lunch)

   Facebook is constantly changing and is evolving
   into an advertising platform for businesses. This
   training will ensure that you are up to speed on
   the latest Facebook advertising techniques.

   Course Content: This Advanced Facebook
   Advertising course goes way beyond “how to
   boost a post” and shows you all the latest
   techniques. This is a hands-on workshop and
   on the course you will setup different types of
   advertising campaigns.

Book now! Call: 065 6821616 | Email: localenterprise@leo.clarecoco.ie | Visit: www.localenterprise.ie/clare   11
THE FOOD STARTER PROGRAMME
     Venue: Hotel Woodstock, Ennis                  have previously completed the LEO Start
     Date: 	03/04/2019, 10/04/2019,                Your Own Business Programme. This
                                                    programme content assumes participants
             2 Day Programme
                                                    have the required business knowledge
     Time: 09.30- 5.00pm                            to run a successful business e.g. must
     Cost: €100                                     already understand the basics of setting
                                                    up a business, tax compliance rules,
     The Food Starter programme is a short          creating a business plan etc.
     programme designed to help those with
     a food idea, or those at an early stage        For those considering applying for the
     of starting up a food business (typically      Food Academy programme in the future,
     within the first 24 months).                   this programme will provide an excellent
                                                    opportunity to boost your chances of
     The objective of the two days is to provide    securing a place.
     the participants with a basic knowledge
     of what is involved in setting up a food       The programme content is not suitable for
     or drink manufacturing business. The           those planning to open a café, restaurant
     content is designed to provide participants    or food service operation (business owners
     with information which will allow them to      from these categories should discuss options
     avoid the pitfalls normally associated with    with their LEO).
     this journey. Ideally, participants should

                          THE CONTENT WILL INCLUDE:
	Feedback on your product        	Interpreting Irish food         Distribution and logistics
  idea from the workshop            market trends and drivers         	Identifying a unique
  facilitator                      	Food safety overview             positioning for the product
 	Understanding how to           	Selecting the right channel     	Understanding branding
  conduct research for your         to market for your product         and communicating the key
  food business and how to         	Costing and managing             brand messages
  complete a food business          finance                          	Supports available for your
  feasibility study                	State agency supports and        food journey and where to
                                    funding                            next
April

   Instagram For Your Business                               Food Starter Programme

   Venue: Clare Education Centre, Ennis                      Venue:    Hotel Woodstock, Ennis
   Date: 01/04/2019                                          Date:     2 day programme
   Time: 1.30- 5.00pm                                                  03/04/2019, 10/04/2019
   Cost: €15                                                 Cost:     €100

   Would you like to know how you could use                  Those with a food business idea that requires
   Instagram to market your business? A one                  exploration anyone interested in starting a Food
   day Workshop - Instagram for your Business -              production business or have started a small scale
   Beginners/ Intermediate.                                  business typically within the previous 24 months .

   Course Content: This training course will explain         Course Content: The programme content focuses
   what Instagram is and how to use it to market your        on providing participants an overview of the Food
   business. It will explain how to set up an Instagram      Sector in Ireland. Developing a business plan,
   account, how to create eye-catching images/               identifying legalities, food safety and labelling
   videos, how to post a story. It will explain what type    requirements and financing a food start up.
   of marketing tool Instagram is and how to use it for      Includes two mentor sessions.
   free and through paid advertising.

                                                             Increase Your Online Sales
   Complete Digital Marketing Programme                      Website Development Grant Information Evening

   Venue:     Clare Education Centre, Kilrush Road,          Venue:    Templegate Hotel, Ennis
              Ennis                                          Date:     01/04/2019
   Date:      02/04/2019 (6 Week Programme)                  Time:     6.00- 8.00pm
   Time:      1.30- 5.00pm                                   Cost:     Free to Attend (Registration Required)
   Cost:      €70
                                                             Are you looking to upgrade or build a new website
   Understanding how to market your business                 for your business? Grow your business with help
   online is becoming vitally important for every            from this Government grant scheme, designed
   business owner. This very popular hands on                to assist small businesses. It offers financial
   course is designed to give you a comprehensive            assistance of up to €2,500 along with training and
   practical overview of digital marketing. It               advice to help your business trade online.
   explains the major strands including social
   media and how they all fit together.                      What will be covered at this workshop:
                                                             Learn simple steps on how to brief a web
   Course Content: This programme covers SEO,
                                                             developer company. Meet Local businesses that
   content and video marketing, how to convert
                                                             have benefited from the Trading Online Voucher.
   your traffic into more enquiries and sales, Email
                                                             Discussion on how the scheme works. Visit Trade
   marketing, blogging, Instagram and Facebook
                                                             stands of Internet Solution and Digital Marketing
   marketing, Twitter marketing and LinkedIn
                                                             providers.
   marketing.

Book now! Call: 065 6821616 | Email: localenterprise@leo.clarecoco.ie | Visit: www.localenterprise.ie/clare       13
April

 Branding and Packaging Workshop                         Customer Service Workshop
 Venue:     Templegate Hotel, Ennis                      Venue:     Hotel Woodstock, Ennis
 Date:      16/04/2019                                   Date:      30/04/2019
 Time:      9.30- 5.00pm                                 Time:      9.30- 5.00pm
 Cost:      €25 (Lunch Included)                         Cost:      €25 (Lunch Included)

 Your brand plays a core role as part of your            Business owners and managers who want to learn
 business strategy. Communicating the personality        keys customer service skills. This programme is
 of your business to the consumer is essential.          designed to give participants an opportunity to
 Packaging often referred to by marketers as the         reflect and review their current customer service
 “Silent Sales Man” can often be the difference          policy.
 between making a sale or not.                           Course Content: This programme will bring
                                                         participants back to the basic skills of customer
 Course Content: An informative and interactive          service. Highlighting how traditional customer
 one day workshop which will give participants the       service techniques can be modernised for
 opportunity to hear expert advice and network with      delivering exceptional online and offline customer
 other participants in relation to building a business   service. Happy customers will become your best
 brand and making packaging decisions.                   marketing partner and recurring customers are the
                                                         most valuable people in your business.

 Primary Course in Food Safety
 Venue:     Falls Hotel, Ennistymon
 Date:      23/04/2019
 Time:
 Cost:
            9.00- 5.00pm
            €70 (Lunch Included)
                                                              Export Assistance Grant -
                                                                  €2,500 available
 A one day Workshop - essential for any person
 handling/ preparing food. This course has been            Is your business ready to investigate and
 designed and developed by the Environmental               explore a market outside of Ireland?
 Health Officers Association of Ireland which
 focuses on requirements under EC regulations no           The Export Assistance Grant will part-fund the
 852/2004.                                                 costs that can be incurred in investigating and
                                                           researching export markets.
 Course Content: Introduction to Food Safety,
                                                           Eligible expenditure categories:
 Food Contamination; Food Delivery and Storage;
                                                           ¬ Trade Show exhibitor costs*
 Food Preparation and service; Personal Hygiene;
 Layout of food premises; Cleaning and operational
                                                           ¬ Export specific marketing materials
 hygiene; Introduction to HACCP;                           ¬ Export related website development
                                                           *Note: Economy flight costs are eligible with other
                                                           travel and subsistence costs subject to the Local
                                                           Enterprise Office maximum limits.

                                                           Find more information and download an
                                                           application form at
                                                           www.localenterprise.ie/Clare.
                                                           Terms and conditions apply.

14
Grant Aids
                         Grant Aids

PRESTART -                            START - Priming                       GROW - Business
Feasibility Study                     Grant                                 Expansion Grant
Grant                                 Does your new business                Does your business need a
                                      need an investment?                   boost to help it grow even
Do you want to research
                                                                            further?
the feasibility of your idea          The Priming Grant can provide
before heading to market?             up to €80,000 in match-               The Business Expansion Grant
                                      funding to assist a business          can provide up to €80,000
The Feasibility Study grant           within its first 18 months of         in match-funding to assist a
can provide up to €15,000 in          trading.                              business that has been trading
match-funding to research                                                   for more than 18 months.
the viability and sustainability      What can the grant be
of a product or service and/or
                                      used for?                             What can the grant be
develop a prototype.
                                                                            used for?
                                      Δ Capital items such as fit-
What can the grant be                    out of workspace, office           Δ Capital items such as fit-
used for?                                equipment, machinery etc.            out of workspace, office
                                      Δ A contribution towards salary        equipment, machinery etc.
Δ Market research and                   costs of employees (but not        Δ A contribution towards salary
  consultancy fees                       the promoter’s salary)               costs of employees (but not
Δ Prototype development              Δ Consultancy, innovation and          the promoter’s salary)
Δ The promoter’s salary (up to          marketing costs                    Δ Consultancy, innovation and
  a maximum of 20% of the             Δ General overhead costs (but          marketing costs
  overall grant drawdown)                not those associated with          Δ General overhead costs (but
Δ Miscellaneous costs such              buying land,                         not those associated with
  as travel expenses (up to a            buildings or                         buying land, buildings or
             maximum of 20% of           vehicles)                            vehicles)
                 the overall grant
                   drawdown)

           For further details on financial assistance please check www.localenterprise.ie/clare
                                        Terms and Conditions apply.
May

 Search Engine Optimisation (SEO)                       Complete Digital Marketing Programme
 Workshop
                                                        Venue:      Clare Education Centre, Kilrush Road,
 Venue:     Clare Education Centre, Kilrush Road,                   Ennis
            Ennis                                       Date:       21/05/2019 (6 Week Programme)
 Date:      09/05/2019                                  Time:       1.30pm- 5.00pm
 Time:      1.30pm- 5.00pm                              Cost:       €70
 Cost:      €15
                                                        Understanding how to market your business
 Are you frustrated that your site is not appearing     online is becoming vitally important for every
 on page 1 of Google search results whenever you        business owner. This very popular hands on
 search? Wondering what you need to do in order to      course is designed to give you a comprehensive
 get your site appearing on page 1?                     practical overview of digital marketing. It
                                                        explains the major strands including social
 Course Content: This training course will explain      media and how they all fit together.
 in detail where your site might be lacking in terms
                                                        Course Content: This programme covers SEO,
 of search engine performance and what needs to
                                                        content and video marketing, how to convert
 be done on your website and outside your website
                                                        your traffic into more enquiries and sales, Email
 in order for you to start appearing on page 1 of
                                                        marketing, blogging, Instagram and Facebook
 Google’s search results and win more business.
                                                        marketing, Twitter marketing and LinkedIn
                                                        marketing.
 Export Strategy Programme
 Venue:     Templegate Hotel, Ennis                     Level One In Food Safety
 Date:      10/05/2019 (5 Week Programme)               Venue:      Falls Hotel, Ennistymon
 Time:       9.00- 12.00pm                              Date:       23/05/2019
 Cost:      €100 (includes 2 Mentor Sessions)           Time:       9.30- 1.00pm
 This course will provide the participant with          Cost:       €10
 an overview of the process to be export ready,
 practical guidelines for preparing a business export   A one day Workshop for those wishing to work in a food
 plan, information on currency exchange pitfalls,       business as a temporary worker, as part of induction or if
 custom duties and the EU market, Brexit.               handling food as an occasional food worker .

                                                        Course Content:
                                                        Understanding what is food safety, personal and
                                                        work hygiene responsibilities. Understanding
                                                        hazards to food & the role of the food handler in
                                                        keeping food safe for consumption.

16
June

   Start Your Own Business Course                            Video Marketing Workshop
   Venue:     Junction Building, Ennis                       Venue:    Clare Education Centre, Kilrush Road,
   Date:      05/06/2019 (6 Week Programme)                            Ennis
   Time:      6-9pm                                          Date:     26/06/2019
   Cost:      €70                                            Time:     9.30- 5.00pm
                                                             Cost:     €25 (Lunch Included)
   Are you considering setting up your own business
   or have just recently started a new business but          Would you like to be able to shoot and edit
   not sure what areas to focus on? Then this is the         marketing videos for your website or social media
   course for you!                                           posts but you don’t know how to do it?

   Course Content: Business & marketing planning;            Course Content: In this course you will learn how
   Funding sources; Finance and Bookkeeping;                 to use online video to market your business and
   Product research; Sales; Business and                     how to shoot and edit a marketing video. What kind
   employment law; ICT.                                      of online marketing videos you can make, how you
                                                             can shoot videos with your smartphone if you have
                                                             some additional low cost equipment and how to edit
   HACCP Refresher for Owner/Manager -                       the footage into a marketing video.
   Lahinch
   Venue:     Falls hotel, Ennistymon                          Cancellations Policy
   Date:      12/06/2019
   Time:      2-6pm                                            All cancellation requests should be made to
   Cost:      €20                                              our office. The following conditions apply to
                                                               course cancellations:
                                                               •	100% return of course fee if sufficient
   To enable managers to review their food safety                   notice from the participant (i.e. not less
   management system, to prepare for EHO                            than 5 working days.)
   inspection and to understand when and why a food            •	75% return of course fee if the
   safety management system should be updated.                      participant notifies us not less than 2
                                                                    working days commencement of the
   Course Content: Understanding pre-requisites                     course.
   and role of HACCP. Understand how to rectify                •	No refund if the participant does not
   non-compliance issues and review of HACCP in                     notify us at least 2 working days before
   their business. Review of Pre-requisites, Overview               commencement of the course.
   of HACCP, Analysis of Hazards, Preparation for food
   safety inspection.                                          Participant Substitution

                                                               The substitution of a participant can be
                                                               made at any time without penalty.

                                                               Cancelled Courses

                                                               In the event that a course or event is
                                                               cancelled, participants will be notified prior
                                                               to the commencement of the course and a
                                                               full refund will be issued.

Book now! Call: 065 6821616 | Email: localenterprise@leo.clarecoco.ie | Visit: www.localenterprise.ie/clare      17
Other supports

    Still haven’t found what you’re looking for? Or                      Mentor programme
    perhaps a group training course is not for you?

    Don’t worry, our MENTOR PROGRAMME may be just what
    your business needs.
    The Mentor Programme is designed to match up the
                                                                 The Mentor Programme is open to any
    knowledge, skills, insights and entrepreneurial capability
                                                                 small business in County Clare at a highly
    of experienced business practitioners with small
                                                                 subsidised rate of just €50. The mentor
    business owner/ managers who need practical and
                                                                 programme consists of 2 x 3 hours of
    strategic one to one confidential advice and guidance.
                                                                 one-to-one mentoring with a professional
    The mentor contributes independent, informed
                                                                 business consultant in the area of business
    observation and advice to aid decision making.
                                                                 which help is required.

          Book now! Visit: https://www.localenterprise.ie/Clare/Training-Events/Mentoring/Clare

    With uncertainty ahead regarding a deal on BREXIT, Irish SMEs need to safeguard
themselves and prepare for all possible eventualities. Local Enterprise Office Clare is offering
     a limited number of FREE Brexit mentoring sessions for Clare based businesses.

All applications for mentor assistance are dealt with individually and applicants must first
complete the Brexit SME Scorecard. Visit www.prepareforbrexit.ie or www.localenterprise.
    ie/clare to complete the Brexit Scorecard or for more information Tel: 065-6821616
USEFUL CONTACTS WHEN SETTING UP A BUSINESS

                                        Failte Ireland                          Local Enterprise Office Clare
                                        T: 1800 242473                          T: 065 682 1616
                                        88-95 Amiens Street,                    New Road, Ennis, Co. Clare
                                        Dublin 1                                E: localenterprise@leo.clarecoco.ie
                                        W: www.failteireland.ie                 W: www.localenterprise.ie/clare

                                        Food Safety Authority of Ireland        Microfinance Ireland
                                        T: 1890 33 66 77                        T: 01 260 1007
                                        The Exchange,                           13 Richview Office Parks,
                                        George’s Dock, Dublin 1                 Clonskeagh Road, Dublin 14
Bord Bia                                E: info@fsai.ie                         W: www.microfinanceireland.ie
T: 01 668 5155                          W: www.fsai.ie
Clanwilliam Court,                                                              Next Level Skillnet
Lower Mount St, Dublin 2                IE Domain Registry CLG                  T: 061 363418
W: www.bordbia.ie                       T: 01 236 5400                          4430 Westpark Business Campus
                                        2 Harbour Square, 4th Floor,            Shannon, Co.Clare
Clare County Council                    Dun Laoghaire, Co. Dublin               W: www.nextlevel.ie
T: 065 682 1616                         E: registrations@iedr.ie
Corporate Headquarters,                 W: www.iedr.ie                          Office of the Data Protection
New Road, Ennis, Co. CLare                                                      Commissioner
E: info@clarecoco.ie                    Intertrade Ireland                      T: 1890 252 231
W: www.clarecoco.ie                     T:+44 (0)28 30834100                    Data Protection Commissioner
                                        The Old Gasworks Business Park,         Canal House, Station Road,
CRO                                     Kilmorey Street,                        Portarlington, Co. Laois
T: 01 804 5200                          Newry, Co. Down                         E: info@dataprotection.ie
Bloom House,                            E: info@intertradeireland.com           W: www.dataprotection.ie
Gloucester Place Lower, Dublin 1        W: www.intertradeireland.com
E: info@cro.ie                                                                  Revenue Office
W: www.cro.ie                           Intreo Clare                            T: (065) 684 9000
                                        T: (065) 686 7800                       Government Offices,
Ennis Chamber of Commerce               Kilrush Rd, Ennis, Co. Clare            Kilrush Road, Ennis, Co. Clare
T: (065) 684 2988                       W: www.welfare.ie                       W: www.revenue.ie
56 O’Connell Street, Clonroad
Beg, Ennis, Co. Clare                   Ireland Smart Ageing Exchange           Shannon Chamber
E: info@ennischamber.ie                 T: 061 317578                           T: 061 360 611
W: www.ennischamber.ie                  ISAX House 50+                          Suite 14, Shannon Airport House
                                        O’Connell Street, Limerick.             Shannon Free Zone, Co. Clare
Enterprise European Network             E: Info@isax.ie                         W: www.shannonchamber.ie
eileen.kelly@leo.donegal.ie             W: www.isax.ie
W: www.een-ireland.ie                                                           Shannon Chamber Skillnet
Enterprise Ireland - Mid West           Irish Franchise Association             T: 061 475854
T: 061 777000                           T: 01 8134555                           Suite 14, Shannon Airport House
                                        C/o Kandoy House,                       Shannon Free Zone, Co. Clare
East Point Business Park,               2 Fairview Strand, Dublin 3             W: www.skillnet.shannonchamber.ie
4500 Atlantic Avenue,                   E: info@Irishfranchiseassociation.com
Westpark, Shannon, Co. Clare            W: www.irishfranchiseassociation.com    Teagasc
E: client.service@enterprise-ireland.com                                        T: 059 917 0200
W: www.enterprise-ireland.com            Irish Patents Office                   Teagasc, Oak Park,
                                         T: 1890 220223                         Carlow
                                         Government Buildings,                  E: info@teagasc.ie
                                         Hebron Road, Kilkenny                  W: www.teagasc.ie
                                         E: patlib@patentsoffice.ie
                                         W: www.patentsoffice.ie
An Chláir

Oifig Fiontair Áitiuil an Chláir, Áras Contae an Chláir, Bóthar Nua Inis, Co. an Chláir
 Local Enterprise Office Clare, Áras Contae an Chláir, New Road, Ennis, Co. Clare

               t 065 682 1616 | e localenterprise@leo.clarecoco.ie
                         www.localenterprise.ie/clare

                              #MakingItHappen
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