TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS

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TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
Tim McCarthy
 Account Executive
 Marketing Solutions
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
OUR VISION

Create economic opportunity for every
member of the global workforce
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
Members   Companies   Jobs   Skills   Schools   Knowledge
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
610M       30M        20M    50K      84K       242B
Members   Companies   Jobs   Skills   Schools   Knowledge
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
OUR MISSION

Connect the world’s professionals to make
them more productive and successful
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
FOR HIGHER ED

The right platform to understand, engage
and influence your prospective students
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
Edu marketers are finding increasing success
And responding with increased advertising

                                 2000%

                                 1500%

                                 1000%

                                 500%

                                   0%
                                           2014     2015     2016     2017   2018 (Projected)

                                         Growth in volume of campaigns since 2014
Source: LinkedIn Internal Data
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
Prospects are getting the message
And more importantly, they are responding

                                 250%
           more EDU prospects projected to submit lead
                      forms in ‘18 vs. ‘17

Source: LinkedIn Internal Data
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
Beyond the lead where it matters most
These prospects are actually enrolling

                                 220%
               increase in enrollments after exposure
                       to paid ads (‘18 v. ’17)

Source: LinkedIn Internal Data
TIM MCCARTHY ACCOUNT EXECUTIVE MARKETING SOLUTIONS
New pockets of industry depth
US LinkedIn Members:

       2 Million RNs                                     3 Million Teachers
       70% of all Registered Nurses                                96% of all Teachers

         Nursing and Teaching degrees are growing   1.9x and 1.8x faster than Business degrees
Members are using degrees to pivot into new fields
% of US members entering into Master’s Degree from non-related industry

                                 20%        25%                35%
                                 Business   Education      Computer Science

Source: LinkedIn Internal Data
Sponsored Content engagement is growing
Record levels of ad engagement

         +20%                    +49%            +331%
            YOY in FY18            YOY in FY18    YOY in FY18

          Impressions            Engagement       Leads
LinkedIn makes search more efficient
Analysis of prospects attributed to Google at one institution

                                                         17%      17%
                                                                            +5 Points
                                                                             42% Increase
                                           12%
                                                                           Google + LinkedIn
                                                                           is more valuable
            Inquiry-to-Start Rates

                                                                           than Google alone.

                                      Not Exposed      Exposed   Clicked
                                     But on LinkedIn    to Ad    on Ad
Our effect on website leads is even bigger
Website prospects attributed at one institution

                                                                                       +12 Points
                                                                                   1
                                                                                       50% Increase
                                                                       53%
                                                                               2

                                                                                       +29 Points
                                                                                   2
                                                         36%
                                                                 1
                                                                                       121% Increase
            Inquiry-to-Start Rates

                                                                                   Attributing leads to your website
                                           24%
                                                                                   may be undercounting how influential
                                                                                   LinkedIn has been on that lead.
                                                                                   Those who have been exposed
                                                                                   and/or clicked on LinkedIn as
                                                                                   well are much more valuable.

                                      Not Exposed      Exposed       Clicked
                                     But on LinkedIn    to Ad        on Ad
PRODUCT MIX

Aligning with and influencing student
decision-making
Only in LinkedIn ads can we
actually write about our program,
and the content is still relevant and
valuable because it aligns with the
aspirational mindset on LinkedIn.
                                          v

Michael Peck
Assistant Director of Content Marketing
Kellogg School of Management
Marketers must influence early in the decision process
     Aligning with it is key to effective and efficient long-term lead generation

                                  72%                                      ONLY 3
                                                                          SCHOOLS
                                                                                                   93%
                  develop their short list before                                                 end up enrolling
                        reaching out to a                                make the prospects’   at a school from their
                     school representative                                   short list               short list

Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015                                                  17
An effective social strategy is key
  And LinkedIn offers the context of professional development for your message

                     75%                                                         2x                         60%
            of post-grad students use                                   Prospects are over 2x more     60% of grads said they are
           social media when deciding                                    likely to use professional          very open to
                 where to enroll*                                       networks than social ones        communicating with
                                                                          to research programs**      admissions via professional
                                                                                                              networks**

*Source: Connecting with Today’s Prospective Student, LinkedIn – 2015
**Source: Joint Research – Carnegie Dartlet & LinkedIn, 2018                                                                        18
We have the most powerful targeting in the world
To drive student acquisition and insight

 •    100% 1st-party, consistently updated profile data on                                                   Groups
                                                                     Field of
      590 million+ professionals.                                     Study
                                                                            Skills                   Geo
 •    Have a conversation with people who have just the       Education
      experience you are looking for.

 •    Show your relevance and value in a context that’s all
      about professional development, where people            Company Industry                    Standardized
                                                                                     Occupation     job titles
      increasingly expect education to be front and center.
                                                                     Size

                                                                                     Function Seniority
Product Mix
What we know about the benefits of a multi-product, multi-touch approach

                                                   •   Utilizing the core tactics of Sponsored Content,
                                                       Text Ads and InMail together is proven to drive the
                                                       best results.

                                                   •   Sponsored Content is a full-funnel tactic best used
                                                       in telling your unique story in a way that provides
                                                       people at any stage of decision-making an
                                    Text Ads           appropriate point of engagement.

                                                   •   Text Ads are a desktop-only, CPC tactic, perfect to
                                                       promote desktop-preferable actions like brochure
                                                       downloads and application.

                                                   •   Sponsored InMail regularly sees 50-60% open
                                                       rates and 3-5% click rates in Higher Ed. Great for
                                                       driving high-value actions from a high-value
                                                       segment of an audience and a great way to
                                                       enhance admissions efforts at scale.

    Sponsored Content
                          Sponsored InMail
What does this look like in practice?
Promoting the EMBA | Awareness

Website Demographics gives you a window into your           We set the parameters of our first-party        We present top-line program
 own site traffic by program. Validate or adjust your   targeting to reach everyone we think might be     information in an ungated way
   strategy; understand who your prospects are.         interested and qualified, giving plenty of room    so people who are unaware or
                                                                for optimization down the line.             just starting to research their
                                                                                                                options have a way in.
What does this look like in practice?
Promoting the EMBA | Engagement

                                                                                     We continue to bring the
     We’ve set up retargeting pools for the
                                                                                   program to life with content
       site overall as well as individual
                                                                                  around value, outcomes, etc.
    programs. We continue to run content
                                              We use the Carousel Ad format to   We’re specific about who we’re
    against the 1st-party audience pool and
                                                highlight the three individual   talking to, their aspirations, the
      capitalize with retargeting to push
                                               concentrations of the program.    details of what makes this EMBA
             deeper engagement.
                                                Video shows what the student                  different.
                                                      experience is like.
What does this look like in practice?
Promoting the EMBA | Action to Application

                                               IE Brown Executive MBA
                                               For executives who seek to disrupt the future of
                                               business. Learn more.

                                           Text Ads let people learn                              We have an eye on conversion tracking and make
                                            more on desktop and                                            some audience optimizations.
                                           make it easy to register,
                                                download, etc.

   We deploy Lead Gen Forms on 1st-party
   and retargeting audiences, Sponsored       We upload leads as a
            Content and InMail             target audience to address
                                            potential objections and
                                            move them further down                                   This allows us to identify pockets of greatest
                                                   the funnel.                                    interest and tailor InMail to them, which can come
                                                                                                                    from admissions.
RESEARCH& RESULTS

The value of consistent, multi-touch
engagement
High frequency of messaging drives conversion
 Greater investment in repeated touchpoints yields better results

IMPRESSION                             REACH       786K + INDIVIDUALS (Audience Size 100M+)

                                                                                                                 50%
VOLUME

          1-2
                                                          463K                                         63K
                                 IMPRESSIONS             (60%)
          3-9
                                                                                                      (8%)

          10+
                                                                                                               of conversions
                                                  3K                                            5K                driven by
                                                                                                                8% of reach
                                 ENGAGEMENTS    (20%)                                         (33%)

                                                                                                             (WITH FREQUENCY OF 10+)
                                                462                                     1304
                                 CONVERSIONS                                           (50%)
                                               (16%)

Source: LinkedIn Internal Data
Blinded Case Study
We know a mix of branding and direct response drives ROI
 Variety and depth drive more (and more informed) leads

                             SINGLE DR CREATIVE        MULTIPLE DR + BRAND CREATIVES

                             604 Leads                 1,335 Leads
2x Lift in Lead              At 0.2% submission rate
                             of exposed audience
                                                       At 0.4% submission rate
                                                       of exposed audience

Submission Rate

                                                       DYNAMIC ADS                     SPONSORED CONTENT

                             DISPLAY ADS

                                                       SPONSORED INMAIL                DISPLAY ADS

Source: Blinded Case Study
You should be as “always-on” as your prospects are
Heavy up where you need to, but let people find you when they are looking

                                              Leads Generated Per Campaign by Month [Indexed Against Avg.]
                                 140%

Lead volume is                   120%

relatively stable                100%

month-to-month
across EDU, with
                                 80%

Oct-Dec
                                 60%

averaging the most
                                 40%

leads per campaign
                                 20%

                                  0%
                                        Jan   Feb   Mar    Apr    May    Jun    Jul    Aug    Sep    Oct     Nov   Dec

                                              Q1                 Q2                   Q3                     Q4
Source: LinkedIn Internal Data
A little patience will pay off
 Over time campaigns will see increasing efficiency

                                                                                                       CPL vs. Spend Over Time
                                                         400%                                                                                                                  250%

 CPL declines over time

                                                                                                                                                                                      Cost Per Lead (Vs. 1st Month)
                                                         320%                                                                                                                  200%

 with increased brand

                                 Spend (vs. 1st Month)
 awareness, campaign                                     240%                                                                                                                  150%

 optimizations, and
 improved ad relevance                                   160%                                                                                                                  100%

 scores generating
 cheaper bids.                                           80%                                                                                                                   50%

                                                          0%                                                                                                                   0%
                                                                Jul   Aug   Sep             Oct        Nov   Dec   Jan   Feb     Mar             Apr               May   Jun

                                                                             Spend vs. Initial Month                             Cost Per Lead vs. Initial Month

Source: LinkedIn Internal Data
Blinded Case Study
We need to be there (and be relevant) throughout
 Or most leads will enroll at other schools

                                              Leads Submitted to School
LinkedIn research shows that                            25K

7 out of 10 in-market leads                      In-Market Prospects
from all sources enroll elsewhere                        2K
when not effectively nurtured.
                                                  Enrolled at School
                                                         100

Source: LinkedIn Internal Data
Blinded Case Study
The lead is not the finish line
Nurture leads to seal the deal

 30%
 increase in enrollment rate for
 leads messaged 3+ times
 after lead submission
©2014 LinkedIn Corporation. All Rights Reserved.
Key takeaways from our research
Prospective students and graduates on the platform

1     Bachelor’s completion prospects have achieved critical mass on LinkedIn.

2      3 out of 4 grad school students and recent graduates are interested in
      continuing education.

      Prospects are over 2x more likely to use professional networks over social networks
3     to research programs and half of BA candidates and 60% of grad said they are very
      open to communicating with admissions via professional networks.

4     72% of bachelor’s prospects and 67% of grad prospects said they were still
      early in the decision process.
                                                                                +
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